ibis Styles London Gloucester Road 3 stars

Customer review rating (ALL Rating) 4.2/5 1,806 reviews

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Description

Hotel extras

  • Centrally located in Kensington - fantastic for shopping, restaurants and bars

  • Tastefully decorated rooms inspired by the London Underground

  • Close to the V&A Museum, Royal Albert Hall and Hyde Park

  • In-room temperature control for added comfort

  • Family-friendly Rooms & Pet Friendly

Our accommodation(s)

Hotel location

ibis Styles London Gloucester Road

110 Cromwell Road
SW74ES LONDON
United Kingdom

GPS:51.495113, -0.184307

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Lobby Bar

Relax and unwind in our cosy Lobby Bar, where an excellent choice of drinks and snacks are served throughout the day. The perfect spot for all occasions, open 24 hours for hotel guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,806 reviews

TripAdvisor Rating  4.0/5  435 reviews

Certificate of excellence 2024

Well located, quiet room

Customer review rating 4.5/5

Sarah G. Business - Confirmed reviews ALL

Thank you for the room away from the main road. Slept so well. The tiny space along either side of the bed is tricky - I’m not as mobile as my younger self

Dear Sarah, We would like to thank you for this review about your recent experience in our hotel. We're delighted to hear that our location and the tranquility of your room contributed positively to your experience. It's always gratifying to know that our guests appreciate the careful consideration given to room allocation, ensuring a restful night's sleep away from the bustling streets. We regret to hear about the discomfort caused by the limited space around the bed. However, we take pride in our efforts to maximize comfort within these unique spaces. Concerning the balcony's state, we offer our sincere apologies for the oversight. Cleanliness is a cornerstone of our service, and we will certainly remind our housekeeping team to pay close attention to all aspects of our guest rooms, including the balconies. It is pleasing to know that you are a member of ALL – Accor Live Limitless loyalty programme, and we thank you for your high rating of our brand. Your continuous patronage is immensely valued, and we are committed to providing you with the exceptional service that you deserve. We hope to welcome you back. Best wishes, ibis Styles London Gloucester Road Team

nice location, attentative staff

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

nice room and bed. Good staff. Breakfast was disappointing

Dear Morten, Thank you for your review. We're happy to hear that you enjoyed the room, bed, and found our staff attentive. We apologize that the breakfast did not meet your expectations. We're always looking to improve our services, and your feedback will help us enhance our breakfast offerings. If you have any specific suggestions, we'd love to hear them. Please, do not hesitate to contact us directly at HB… We appreciate your feedback and hope to welcome you back for an even better stay in the future. Kind regards, Ibis Styles Team.

Good location, friendly and helpful staff.

Customer review rating 2.5/5

Aw Couples - Confirmed reviews ALL

Good location, friendly and helpful staff. However, too much effort has gone into making it look cool and trendy with no thought going into making it a practical place to stay. Storage is a major problem; the wardrobe is a foot wide and everything has to stay on the floor. There is a small, round table but no chair, so you have to tie your laces standing up. You can make a cup of tea, but you have to stand up to drink it. The bed was very unconfortable with a big dip (I suspect because there is no chair). In common with many hotels, there is nowhere to put your washing / shaving tackle in the bathroom, just a small glass shelf, no use to anyone. The rooms are very small but that needn't be a problem; it could work with better storage. This hotel could be so much better with just a little more thought. We stayed for two nights and, really that one one night too long.

Perfect stay, excellent location!

Customer review rating 5.0/5

D. Couples - Confirmed reviews ALL

The hotel is located just a throw away from the metro station, the bus stop is in front of the hotel. The room was small but cozy with all the necessary equipment. I love the bar in the hotel!

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are pleased you found our location ideal for your needs with different transport options within walking distance and easy access the city. We take pride in catering to our guests’ needs the best way we can and are sorry you were not entirely satisfied with the size of your room. Thank you for your comment which has helped us to highlight a possible area for improvement in our services and we will be taking this into consideration for the future. The entire team looks forward to welcoming you back. Kindest regards, ibis Styles London Gloucester Road Team

room was not acceptable

Customer review rating 0.5/5

No N. Business - Confirmed reviews ALL

the room was with a small windows not open, this is not acceptable.

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Other web-users rate our hotel

  • 1,574 reviews 9.8/10 Location
  • 1,872 reviews 5.9/10 Room
  • 1,430 reviews 8.8/10 Service
  • 34 reviews 8.6/10 WiFi
  • 715 reviews 7.6/10 Breakfast
  • 677 reviews 7/10 Cleanliness
  • 444 reviews 6.7/10 Amenities
  • 382 reviews 8.9/10 Vibe

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