Name: Majapahit Hotel Surabaya - MGallery Collection - ALL
Address: Jalan Tunjungan 65, Kec Genteng, 60275, SURABAYA, 60275, ID
Telephone: +62315454333
Rating: 4.8

Majapahit Hotel Surabaya - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Born in 1910 under the famed Sarkies Brothers, Hotel Majapahit Surabaya - MGallery stands as a guardian of Indonesia's early-century history. Its preserved colonial architecture, storied suites, and enchanting gardens reflect a legacy unlike any other. Located on iconic Jalan Tunjungan, the hotel's signature Heritage Tour with high tea offers guests an intimate encounter with Surabaya's past.

Set within a storied national heritage landmark, Hotel Majapahit Surabaya - MGallery Collection is a timeless sanctuary where history, culture, and refined luxury intertwine. Once known as Hotel Oranje, this iconic five-star hotel invites guests to experience elegant colonial architecture, lush gardens, curated culinary journeys, and meaningful cultural moments-each thoughtfully crafted to create unforgettable #MMoments in the heart of Surabaya.

Located in city center, near business district and popular tourist locations, walk through Surabaya's Alun - Alun (City Hall) and be mesmerized with its décor, or take a stroll through the city famous shopping area.

Prepare yourself to a journey into Surabaya's nostalgic of the early 1900's. Discover the unique staycation experience of a Dutch colonial style building where history, romance and elegance are perfectly blend for your Memorable Moments.

Kahar SALAMUN, Hotel Management

Step into the story of time at Hotel Majapahit Surabaya - MGallery Collection, where heritage unfolds through every thoughtful detail. The Heritage Hotel Tour invites guests to explore its iconic past-from colonial elegance to defining historical moments. Each experience blends storytelling, architecture, and refined hospitality, concluding with a signature high tea. A Memorable Moment that connects the past with the present, designed to be felt, remembered, and shared.

Hotel extras

Iconic heritage hotel blending Dutch colonial charm with timeless elegance
Prime location in Surabaya city centre, steps from Tunjungan Plaza shopping mall
Close to business district, City Hall and major convention venues
Spacious gardens ideal for outdoor events and tranquil relaxation
Art Deco–inspired restaurants celebrating Surabaya’s culinary heritage

Our accommodation(s)

Room

CLASSIC ROOM, 1 King size Bed

4 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

See availabilities

Room

CLASSIC ROOM, 2 Single Beds

4 pers. max
44 m² / 473 sq ft

Bedding 2 x Single bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

HERITAGE SUITE, 1 King size Bed

4 pers. max
57 m² / 613 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

HERITAGE SUITE, 2 Single Beds

4 pers. max
57 m² / 613 sq ft

Bedding 2 x Single bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

MAJAPAHIT LEGENDARY SUITE, 1 King size Bed

4 pers. max
97 m² / 1044 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or Pool side

See availabilities

Suite

PRESIDENTIAL SUITE, 1 King Size Bed and 2 Single Beds

6 pers. max
806 m² / 8675 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: Garden View or Patio
Accessible room

See availabilities

Room

CLASSIC ROOM, 1 King size Bed

4 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

See availabilities

Room

CLASSIC ROOM, 2 Single Beds

4 pers. max
44 m² / 473 sq ft

Bedding 2 x Single bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

HERITAGE SUITE, 1 King size Bed

4 pers. max
57 m² / 613 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

HERITAGE SUITE, 2 Single Beds

4 pers. max
57 m² / 613 sq ft

Bedding 2 x Single bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

PRESIDENTIAL SUITE, 1 King Size Bed and 2 Single Beds

6 pers. max
806 m² / 8675 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: Garden View or Patio
Accessible room

See availabilities

Hotel location

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

+62 31 5454333

+62 31 5454111

PASAR TURI

Railway station

Access: 2.4 km / 1.49 mi 10 min drive

Shuttle

Additional charge

Shuttle on call

MONUMEN KAPAL SELAM

Tourist attraction

Access: 1.5 km / 0.93 mi 20 min walk / 7 min drive

TUGU PAHLAWAN

Historic monument

Access: 2 km / 1.24 mi 25 min walk / 8 min drive

CIPUTRA GOLF CLUB

Golf course

Access: 18 km / 11.18 mi 50 min drive

Surabaya North Quay

With sea view

Access: 80 m / 4.97 mi 1 hrs 37 min walk / 20 min drive

Taxi

2.91 € 60000 IDR
Limousine

26.67 € 550000 IDR

Shuttle

Shuttle scheduled

Frequency

Every 30 minutes

Schedule

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Pantai Ria Kenjeran

Beach area

Access: 9.1 km / 5.65 mi 1 hrs 50 min walk / 25 min drive

Taxi

3.39 € 70000 IDR
Limousine

26.67 € 550000 IDR

TUNJUNGAN PLAZA

Shopping centre/mall

Access: 350 m / 0.22 mi 5 min walk / 5 min drive

GRAND CITY MALL

Shopping centre/mall

Access: 1.5 km / 0.93 mi 20 min walk / 10 min drive

Shuttle

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

INDIGO RESTAURANT

Set along Surabaya's iconic Jalan Tunjungan, Indigo Restaurant presents Asian, Chinese, Western, and Indonesian creations refined with East-meets-West flair-beautifully served within a vibrant, colour-rich Art Deco ambiance.

SARKIES RESTAURANT

Currently unavailable

Sarkies invites you into a nostalgic 1930s ambiance, where Asian and Chinese flavours come alive through signature fusion dishes. Intimate, historic, and refined-this beloved venue is currently available exclusively for private events.

THE MAJ PUB AND DINE

Enjoy legendary cocktails, cold beers and light snacks, while you unwind with our live band. Open till early morning.

THE LOBBY LOUNGE

Savour the elegance of our Art Deco surroundings as you enjoy afternoon tea, evening cocktails, or a curated selection of wines-an inviting moment of calm and timeless charm at Hotel Majapahit Surabaya.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 435 m² / 4682 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 240

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5 977 reviews

Joseph C. Couples - 8/9/2026 Confirmed reviews ALL

I wanted to love the Majapahit, but alas it fell quite short. Pros are its place in Indonesian history as the beginning of the war of independence. Also bonus for the fact that it was built by the son of one of the famed Sarkies brothers (and is basically a facsimile of the famous Raffles Singapore), and has beautiful landscaped grounds. I found breakfast very good, with plentiful of western and local options. And I appreciated that the front desk knew of our plans to go for Mount Bromo sunrise that night, and ordered a packed breakfast for us to go. We ate dinner here one night; aside from being overpriced (which is to be expected at a hotel restaurant), the food was genuinely tasty. Sadly the pluses end there. I generally found service to be slow, especially the restaurant, and i had to ask for bintang twice before it's delivered. English proficiency seems low and often staff just didnt understand us (while some may say this is not an English speaking country, that misses the point because M Gallery is a major international chain). I disliked the room - despite being in a Heritage Suite, I found the design odd; it's a railroad style long room with sitting area to the front door/windows, a bedroom in middle, and bathroom at the innermost section without any natural light; while this is a historical setup that makes sense from a design perspective (and also featured at Raffles Singapore), the room divider does not reach to the ceiling, has a huge door cutout sans actual door, and uses a large panel of glass that occupies most of the wall - the result is that there is no actual separation of light or sound. The room had a noticeable musty basement smell - the solution was a plug in air freshener to cover up the scent... which was placed on the bedside table, not even hidden discretely. I would think a dehumidifier/air purifier would be a more definitive choice. The bathroom felt very worn - disclored and moldy grout in the shower; brass hardware showed significant pitting and tanish; glazing on the tub had cracked off, leaving a large 12" diameter circle with jagged edges. While the supplied bath foam was a nice touch, i don't think anyone would want to get in such a tub. The overall amenities in the room felt cheap. Towels were worn. Slippers were of an odd thin, foam type material, with a strangely proud stamped hotel logo. Bathrobes were supplied, however. Finally, housekeeping didn't even make the bed correctly - the comforter was encased in a duvet cover, but the slit/opening on the cover for removal and laundering was placed at the head of the bed, exposing the guest's face to the less frequently laundered comforter inside. I flipped it once i discovered this, but the next morning, it was made back to the same incorrect orientation. I have never seen this before in another hotel around the world, and can't understand the reason for this deliberate bedmaking style. Service is smiley and well meaning, but not very proactive or refined (e.g., doorman/security wasn't particularly consistent with opening doors for guests) - perhaps service is not the priority at this property. Generally I found the hotel lacking - it claims to be a 5-star lux property, but feels anything but that. To be fair, the property is not very expensive - though it is still priced higjer than the nearby JW Marriott, which I wonder if it also has so many shortcomings. Come once for the history and colonial vibes, but I would not return personally.

Dear Joseph C., Thank you for taking the time to share such a comprehensive and detailed review of your recent stay with us. We deeply appreciate both your praise and your candid, constructive feedback. We are delighted that you enjoyed the rich heritage and colonial architecture of our property, as well as our beautifully landscaped grounds. It is wonderful to hear that our front desk team could proactively assist with your Mount Bromo sunrise plans by organizing a packed meal, and that you found both our extensive breakfast selection and your dinner with us to be highly enjoyable. However, we are truly sorry that the rest of your experience fell noticeably short of the 5-star luxury standards we strive to deliver. Please accept our sincere apologies for the slow service you experienced in our restaurant and the delay with your beverage order. We also hear your concerns regarding the English proficiency of some of our staff. As an international MGallery property, effective communication is essential, and we are actively working with our team on further language and hospitality training to ensure a much more refined and proactive service culture, from our restaurant staff to our doormen. Regarding your Heritage Suite, while the railroad style layout is indeed a preserved historical feature, we completely understand your frustration regarding the lack of acoustic and visual separation. Furthermore, we sincerely apologize for the musty odor in your room. Your suggestion of utilizing a dehumidifier or air purifier is an excellent, definitive solution, and we have shared this directly with our management team to replace our current methods. We are also deeply concerned by your observations regarding the bathroom's condition. The damaged tub glazing, tarnished brass, and worn grout are entirely unacceptable, and our engineering department has been notified to address these maintenance shortcomings immediately. Additionally, your specific feedback regarding the quality of our towels, the style of our slippers, and the highly unusual and incorrect orientation of the duvet cover has been raised directly with our Executive Housekeeper. We are reviewing our bed-making protocols to ensure this specific oversight is never repeated. We genuinely value your sharp eye for detail, as it highlights exactly where our property needs immediate attention and investment. While we are deeply saddened to hear that you do not plan to return, we are grateful that you were able to experience the historical essence of the Majapahit. Should your travels ever bring you back to Surabaya, we would welcome the opportunity to host you again and demonstrate a significantly improved and true luxury experience. Warm regards, Kahar Salamun General Manager.

David S. Friends - 8/9/2026 Confirmed reviews ALL

Dear David S., Thank you so much for your wonderful and concise feedback! Hearing that you found the rooms lovely and everything to be just right means the world to our entire team. We always strive to create a seamless and delightful experience from the moment you step through our doors. It was an absolute pleasure hosting you, and we eagerly look forward to welcoming you back to our historical sanctuary for another lovely stay soon! Warm regards, Kahar Salamun General Manager.

Nick D. Friends - 8/8/2026 Confirmed reviews ALL

Dear Nick D., Welcome back! it's an absolute delight to hear that after several years away, your return visit was not only everything you remembered, but even better than before. Knowing that you found your room exceptionally comfortable, enjoyed our excellent culinary offerings, and felt so well taken care of by our wonderful staff means the world to us. Being in such an ideal location in the heart of the city makes it all the more special to serve as your home away from home in Surabaya. Thank you for your loyalty over the years, we already looking forward to counting down to your next visit, whenever your travels bring you back to our historic sanctuary! Sincerely, Kahar Salamun General Manager.

Kerry P. Families - 8/8/2026 Confirmed reviews ALL

Dear Kerry P., Please accept our sincerest apologies for the dampness, lack of natural light, and musty odor you experienced in your room. This falls far short of the comfortable and refreshing environment we want every guest to enjoy. We completely understand how uncomfortable this must have been, and we have shared your feedback directly with our housekeeping and engineering teams to inspect the room, improve ventilation, and address any humidity issues. We would love the opportunity to make this right and ensure a much more pleasant stay should you choose to return. Please feel free to reach out to our management team directly. Sincerely, Kahar Salamun General Manager.

Khairul A. Friends - 8/8/2026 Confirmed reviews ALL

Dear Khairul A., Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our prime location right in the heart of Jalan Tunjungan. Being just a quick 5-minute walk to Tunjungan Plaza and surrounded by fantastic local cafes makes it such a vibrant and convenient spot for our guests to explore the city. It was an absolute pleasure having you with us, and we look forward to welcoming you back to our historic neighborhood for another great stay soon! Warm regards, Kahar Salamun General Manager.