Novotel Leicester 4 stars

Customer review rating (ALL Rating) 4.7/5 344 reviews

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2 Great Central Square, LE1 4JS LEICESTER, United Kingdom

Description

Hotel extras

  • Onsite car park chargeable £10 per 24hr Ideal alternative for affordable City Centre parking

  • Fully-equipped gym

  • Restaurant with a heated outdoor terrace

  • Central location close to sports centres and stadiums

  • Walking distance from Leicester Railway Station and city centre amenities

Our accommodation(s)

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Hotel location

Novotel Leicester

2 Great Central Square
LE1 4JS LEICESTER
United Kingdom

GPS:52.636879, -1.139759

Telephone
Fax +44 116 482 0440

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

NINEB

NineB is situated within the Novotel Leicester. Delivering quality food and service with some locally sourced dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  344 reviews

Customer review rating 4.5/5

Harpreet V. Business - Confirmed reviews ALL

Every thing all good

Dear Harpreet Thank you for your lovely review! We're glad you enjoyed our great location and the convenience of being close to the city center. We hope to welcome you back again soon! Kind regards Aman Sirpal

Customer review rating 4.5/5

Emma P. Families - Confirmed reviews ALL

Really helpful staff and clean spacious room

Dear Emma, Thank you for your lovely feedback! We’re delighted to hear that you enjoyed your comfortable, clean and spacious room, as well as our breakfast. It’s especially wonderful to hear that our team were helpful and made your stay more enjoyable. We truly appreciate your kind comments and look forward to welcoming you back again soon! Best regards, Manish Sharma

Customer review rating 0.5/5

David G. Couples - Confirmed reviews ALL

Stayed a few times before and its been fine but this time not so much. I paid for a double bed and basicly got two singles put together. You could hear the toliet filling up all night like running water. You pay enough to expect to get what you payed for. Think i might not be back sorry , staff are grest though

Dear Mr. David Thank you for taking the time to share your feedback, and I’m really sorry to hear that your recent stay was not up to the standard you have experienced with us previously. I completely understand your disappointment, especially when you have booked a double bed. I just wanted to explain that we do have zip-and-link beds, which are securely joined together, and the mattresses are also zipped together to provide greater comfort and to ensure they stay in place. However, I appreciate that this may not have felt like the double bed you were expecting. I’m also very sorry about the noise from the toilet filling throughout the night. I appreciate how frustrating that must have been and apologise that this affected your sleep. I’ve checked your history with us and can see that you have stayed with us four times recently, which we genuinely appreciate. I would really like the opportunity to welcome you back and restore your confidence in us. If you decide to stay with us again, I will personally make sure that everything is arranged to make your stay as comfortable as possible. I have also added a note to your guest profile for any future bookings. Please feel free to contact me directly before your next stay, and I’ll be very happy to assist personally. Thank you again for your previous stays and for your kind comments about our staff. We really hope to have the pleasure of welcoming you back. Kind regards Aman Sirpal

Customer review rating 4.0/5

Matthew K. Business - Confirmed reviews ALL

Ideally placed with easy access to shops and restaurants. I stayed 4 nights. Every day I had fresh towels and bedroom was cleaned. Cleaners did an exceptional job. Breakfast was good, with a good selection catering for all needs. The only thing that let it down was that the TV totally lacked HD channels. After flicking through it was only BBC1 that had HD, the rest were SD which is disappointing in 2026.

Dear Matthew, Thank you for taking the time to share your feedback following your four-night stay with us. We’re delighted to hear that you enjoyed our convenient location, breakfast selection, and the high standard of cleanliness throughout your stay. It’s especially pleasing to hear your kind comments about our housekeeping team, and we’ll be sure to pass these on. With regard to the TV channels, our televisions provide the standard channel selection commonly available across hotels. We do, however, also offer the facility for guests to connect their mobile phones to the TV, allowing them to access their own preferred streaming services and content. We appreciate your feedback and are pleased that, overall, you had a great stay. We hope to have the pleasure of welcoming you back to Leicester in the future. Best regards, Manish Sharma

Customer review rating 5.0/5

Elena M. Couples - Confirmed reviews ALL

Back again and just as good. Efficient check-in, friendly staff, and easy parking. Clean room with a couch, and we slept 9 hours in total silence. Best sleep in years.Breakfast was excellent: fresh pastries, pancakes, English breakfast, great coffee. Will definitely return. Our top pick.

Dear Elena Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed such a smooth check-in, found our team welcoming, and appreciated the convenience of the parking. It’s especially great to know you had “the best sleep in years” and nine hours of total silence is exactly the kind of comfort we hope every guest experiences! We’re also delighted that breakfast hit the mark, from the fresh pastries and pancakes to the full English and great coffee. Your kind words truly mean a lot to our team. We can’t wait to welcome you back again soon and it’s an honor to be your top pick! Kind regards Aman Sirpal

Other web-users rate our hotel

  • 539 reviews 9.2/10 Location
  • 696 reviews 8.1/10 Room
  • 722 reviews 8.9/10 Service
  • 8 reviews 8.3/10 WiFi
  • 368 reviews 8.4/10 Cleanliness
  • 309 reviews 8.8/10 Breakfast
  • 164 reviews 9.6/10 Vibe
  • 155 reviews 7.4/10 Amenities

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