Mercure Hotel Wuerzburg am Mainufer 3 stars

TripAdvisor rating 4.0/5 987 reviews
Mercure Hotel Wuerzburg am Mainufer
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Golf course 18 holes (Nearby)
  • Bike rack facilities
Business services
  • Copy/print service available

Hotel location

Mercure Hotel Wuerzburg am Mainufer

Dreikronenstrasse 27
97082
wuerzburg
germany

Tel: +4993141930

Fax: (+49)931/4193460

Contact email

Check-in from 15h00

Check out up to 12h00

  • STRASSENBAHN :   2 4 TALAVERA

  • By plane

    FRANKFURT RHEIN MAIN At 120km / 74.57 miles

  • By plane

    NUERNBERG At 120km / 75 miles

  • By car

    ESTENFELD At 5km / 3.13 miles

  • By car

    HEIDINGSFELD At 3km / 1.88 miles

  • By train

    WUERZBURG HBF At 1.5km / 0.94 miles

GPS :49.796253, 9.9231

Our accommodations

At the 3-star Hotel Mercure Würzburg am Mainufer, you can choose between Standard Rooms with single, double or twin beds, as well as Privilege Rooms with a double bed. The majority of the 116 rooms in our hotel have a tub. All of the rooms are air conditioned and have WIFI and DSL connections. One child aged up to 12 may stay in your room free of charge. Your pet is also welcome (charge of EUR 10/night). In September 2012, all rooms were completely renovated and modernized.

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side, Courtyard side, River side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side, Courtyard side, River side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Spacious privilege rooms equipped with a comfortable double bed

  • Max. number of persons: 4
  • Area: From 39
  • Views: Historic side view, Courtyard side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Single Standard Room

  • Max. number of persons: 1
  • Area: From 15
  • Views: City side, Historic side view, Courtyard side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LOBBY BAR

Photo non contractuelle / Strictly non binding

What better way to unwind at the end of the day than with a cold beer or a glass of wine. Visit our lobby bar, open from 5pm to 11pm, and while away the hours with drinks and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel Wuerzburg am Mainufer

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,684 reviews

tripadvisor

TripAdvisor Rating 4.0/5

987 reviews

Double room is too small for 2

TripAdvisor rating 4.0/5

TravellingMeows Couples - 06/01/2020 TripAdvisor review

The standard double room is not the usual size one would expect and associate with the Mercure brand. There is hardly space to walk, and the intended layout of the room means the only place for luggage is right in the walkway to the room and toilet doors. At checkout, I tried to give this same feedback to the staff who asked me about the stay. Her response to my feedback is there are bigger rooms I can book. I think this misses the point - a standard double room needs to be adequate for 2 people to live in. And my experience at another Mercure hotel (in Munich on this same trip) validates my view point - I also booked a standard double room, yet it was far more spacious (at least 30-40% more space). Price wise, the Munich Mercure asked for a premium of just €2 per night over Wurzburg when (1) it had a much more central location than the one in Wurzburg, and (2) breakfast was included in Munich but excluded at Wurzburg. International travelers like me rely on the branding as a proxy for comfort and quality, especially during our first visit to a given city. So I hope Accor/Mercure will maintain the excellent standards that have come to be associated with the Mercure brand across all your Mercure branded establishments.

Tidy and friendly short stay

Customer review rating 4.5/5

Isabel Families - 28/12/2019 Confirmed reviews ALL

One night stopover, spacious family room. Breakfast was great, family friendly and early enough for those who need to get back on the road. Room was a bit too hot on arrival but better than too cold. All up another great experience with Accortel

Good service, friendly staff

Customer review rating 4.5/5

Chung H. W. Families - 23/12/2019 Confirmed reviews ALL

As a whole, I am really happy with the service n comfort of the hotel. The only complaint is, it is not offered me the welcoming drink till I asked . This should be in your written manual or checklist

Room is too small

Customer review rating 4.5/5

Angela Couples - 20/12/2019 Confirmed reviews ALL

The standard double room is not the usual size one would expect and associate with the Mercure brand. There is hardly space to walk, and the intended layout of the room means the only place for lugguage is right in the walkway to the room and toilet doors. At checkout, I tried to give this same feedback to the staff who asked me about the stay. Her response to my feedback is there are bigger rooms I can book. I think this misses the point - a standard double room needs to be adequate for 2 people to live in. And my experience at another Mercure hotel (in Munich on this same trip) validates my view point - I also booked a standard double room, yet it was far more spacious (at least 30-40% more space). Price wise, the Munich Mercure asked for a premium of just €2 per night over Wurzburg when (1) it had a much more central location than the one in Wurzburg, and (2) breakfast was included in Munich bit excluded at Wurzburg. International travelers like me rely on the branding as a proxy for comfort and quality, especially during our first visit to a given city. So I hope you will maintain the excellent standards that have come to be associated with the Mercure brand across all your Mercure branded establishments.

Very warmly welcomed and well hosted

Customer review rating 4.5/5

Hans-joerg Business - 20/12/2019 Confirmed reviews ALL

I had a good starting point when doing the check in. The lady was friendly and helped me straight away. My room was tidy and in a good shape eventhough very small. I would very much recommend bigger rooms for a better stay. Thats all I can say as recommendation. Breakfast was good too.

Very nice

Customer review rating 4.5/5

Chang M. S. Business - 08/12/2019 Confirmed reviews ALL

High quality and very kind front desk people, clean room & good breakfast

Good overall stay

Customer review rating 4.5/5

Anonymous Business - 04/12/2019 Confirmed reviews ALL

Good location, desk in room a little small, good choice for breakfast, staff at check-out super-friendly

Overvalued

Customer review rating 4.5/5

Zvonimir S. Couples - 30/11/2019 Confirmed reviews ALL

I was on a business trip and my wife joined me. We were happy to have the opportunity to make tea. The other amenities were too small for a two-person-occupancy. The bathroom had no shower and one could almost not turn around. Not even space to put a toiletries-bag. The bed was a single mattress while we expected two due to different sleep behavior: once I turn around my wife was awake... Overall the room was very small for us to move around at the same time. We came 9:30 for breakfast and the food looked dry and not really inviting anymore. Under the tables and on the chairs all kinds of food of our predecessors. As I said: disappointing!

Sehr geehrter Herr S., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Wuerzburg am Mainufer die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Mercure setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Marko Striese Direktor / General Manager Mercure Hotel Würzburg am Mainufer ________________________________________ AccorInvest Germany GmbH Mercure Hotel Würzburg am Mainufer Dreikronenstr. 27 97082 Würzburg Germany ________________________________________ T +4…-0 F +4…-460 E-mail : ma… mercure.accorhotels.com

Everything You Need except in Too Small a Room

Customer review rating 4.5/5

William K. Couples - 25/11/2019 Confirmed reviews ALL

Very nice except the room was way too small.

simple yet comfortable business hotel

Customer review rating 4.5/5

Anonymous Business - 11/11/2019 Confirmed reviews ALL

simple and easy. Nice business hotel for a place to sleep but not much else. Clean and professional.

Nice stay with two little remarks

Customer review rating 4.5/5

Jens W. Couples - 31/10/2019 Confirmed reviews ALL

We stayed there for a weekend to discover the city. Location is perfect, just walking distance to city centre and really quiet - still good to reach by car. Nice room according to web offer. Just two little remarks: we've been offered a King Size Bed. In fact it has been two single beds arranged next to each other - which was causing some issues as they moved during night. And the hotel bar is not really what I would call a "Bar". It is located in the corridor on the way to breakfast room = not really a place to have a good drink to relax. But these are minor things - overall it has been a good stay and I would come back.

Nice stay with a few little remarks

TripAdvisor rating 4.0/5

JensW170 Couples - 31/10/2019 TripAdvisor review

We stayed there for a weekend to discover the city. Location is excellent and rooms are nice and according to the offer. Two little remarks: in the confirmation it was offered a King Size bed. In fact it has been two single beds (with effect of sliding and moving = not really convenient for a couple). And don't expect too much from the Hotel bar. I wouldn't even call this a bar - it basically half of the corridor on the way to the morning breakfast room = nothing where you may have a drink to relax. Apart from that: a good Hotel.

good location,close to city center

Customer review rating 4.5/5

Anonymous Business - 30/10/2019 Confirmed reviews ALL

very helpful staff at the reception,great breakfast

Breakfast and Location great, Room poor

Customer review rating 4.5/5

Marie S. Friends - 15/10/2019 Confirmed reviews ALL

The room was very small, barely giving room for 2 adults and 2 carry-on suitcases. Breakfast was awesome. Reception desk personnel were not the friendliest until it came time to checkout. The location was great as it was a short walk to the Main Bridge and the heart of Wurzburg. Really need to provide pillows that are move than flat pancakes.

Dear Marie S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Wuerzburg am Mainufer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marko Striese Direktor / General Manager Mercure Hotel Würzburg am Mainufer ________________________________________ AccorInvest Germany GmbH Mercure Hotel Würzburg am Mainufer Dreikronenstr. 27 97082 Würzburg Germany ________________________________________ T +4…-0 F +4…-460 E-mail : ma… mercure.accorhotels.com

Mr.

Customer review rating 4.5/5

Charles F. Families - 07/10/2019 Confirmed reviews ALL

Very clean. The reception desk is very professional and polite.

Comfortable and clean

Customer review rating 4.5/5

A J. W. Couples - 26/09/2019 Confirmed reviews ALL

The room was spacious, clean and comfortable. The staff were all friendly and helpful, whether on reception or the room staff on the floors.

Alles Gut

Customer review rating 4.5/5

Bernd M. Business - 25/09/2019 Confirmed reviews ALL

Alles ok

Gut

Customer review rating 4.5/5

Anonymous Business - 25/09/2019 Confirmed reviews ALL

Alles OK

Friendly, pleasant, very clean

Customer review rating 4.5/5

Mary E. C. Couples - 20/09/2019 Confirmed reviews ALL

We were made to feel welcome and anything we asked for was provided with a smile. The location was good, near to the Old Town but not actually in it.

Nice Mercure close to centre

Customer review rating 4.5/5

Anne Couples - 15/09/2019 Confirmed reviews ALL

Hotel was easy to find although roadworks in the area changed our route a little bit. We arrived a little early but were able to check in right away. Room was comfortable and a/c was a plus. We were able to find English speaking channels on the TV too. Garage was also convenient although felt rate was a little high as it was not right downtown. We did have a couple of issues in the room. Firstly, the gap between the window and the curtains was not small and there were spotlights on the opposite wall, which I’m sure were required for the car park, which shone right into the gap and onto the bed. Also, the shower head in the bathroom was awful and it was impossible to control the direction of the spray. This resulted in not being able to have a good shower and also in flooding the bathroom floor. The rate we paid was 140 euros a night which compared to other Accor hotels we have stayed in during this trip was excessive.

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