ibis Wuerzburg City Hotel

Customer review rating 4.3/5 1,618 reviews

ibis Wuerzburg City
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Hotel extras

  • Sports bar/Sky

  • Lavish buffet breakfast with waffles and hot and cold drinks

  • 110 air-conditioned rooms

  • Free Internet access

  • 10-15 minutes' walk from the city center

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
Leisure and activities
  • Jogging track
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Wuerzburg City

Veitshoechheimer Strasse 5B
97080
wuerzburg
germany

Tel: +4993145220

Fax: (+49)931/4522222

Check-in from 15h00

Check out up to 12h00

  • BUS: 22 :  22 KULTURSPEICHER

  • By plane

    FRANKFURT APT At 110km / 68.36 miles

  • By plane

    NUERNBERG At 110km / 68.36 miles

  • By car

    HEIDINGSFELD At 5.5km / 3.42 miles

  • By train

    WUERZBURG At 1.5km / 0.93 miles

GPS :49.802534, 9.921169

Our accommodations

Our hotel has 110 rooms with the ultimate in sleeping comfort from Sweet Bed by ibis for a good night's sleep. WIFI is free of charge. Room amenities include a desk and TV with a wide range of Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

Non contractual photo

First a cappuccino, then a tasty Franconian wine accompanied by a tasty little snack? You are welcome at our air-conditioned hotel bar with free WIFI at any time of day. With live sports events on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Wuerzburg City

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,618 reviews

tripadvisor

TripAdvisor Rating 4.0/5

770 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Felt really welcome

Customer review rating 4.3/5

Bouke Families - 02/03/2020 Confirmed reviews ALL

Personel was very helpful and kind. Although it was very busy they organised pizza in no time for me and my son!

Dear BOUKE V., We very much appreciate your comments regarding your stay at the ibis Wuerzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Egner General Managerin

Good

Customer review rating 4.3/5

Peter Couples - 18/02/2020 Confirmed reviews ALL

Licated at a busy junction, could not find a spot to stop the car initially, had to go around second time All day parking at a public lot across the street for 10€ per day, which is convenient. Staff were nice and helpful. Welcome drink was generous with snack. Room had a view to the river. Need a car to go to town centre

Dear CHEE KIN PETER M., We very much appreciate your comments regarding your stay at the ibis Wuerzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Egner General Managerin

Good stay

Customer review rating 4.3/5

Juklie Business - 11/02/2020 Confirmed reviews ALL

the rooms are basic but the shower was fantastic. Powerful and hot...better than even a 5 star I have stayed at. The breakfast variety was good and the stay overall was good. The only downfall would be the lack of dinning service at night. Only a small selection of pizza and pasta was available.

Dear CHAU P., We very much appreciate your comments regarding your stay at the ibis Wuerzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Egner General Manager

Nice hotel noisy room narrow beds

Customer review rating 4.3/5

Peter F. Business - 06/02/2020 Confirmed reviews ALL

The stay was pleasant but the window was very noisy for some reason. It felt like someone was outside throwing pebbles at the window so we didn't sleep very well. Your reception staff were lovely and very helpful

Dear PETER F., Thank you for taking the time to tell us about your experience at the ibis Wuerzburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Egner General Manager

RIVERSIDE RETREAT

Customer review rating 4.3/5

Colin S. Couples - 18/01/2020 Confirmed reviews ALL

Quiet week in January, comfortable room, good breakfast selection. Excellent location by a bridge and the River Main - super view of river and fortress from our window, and from some breakfast room seats. Staff friendly and very helpful.

Dear Mr S., we very much appreciate your comments regarding your stay at the ibis Wuerzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Wuerzburg City

Uncomfortable two night stay

Customer review rating 4.3/5

Bijoy Families - 25/12/2019 Confirmed reviews ALL

The stay was uncomfortable to say the least. Couple of reasons. (i) On one of the days there was no water to flush in toilet (ii) Could not connect to my VPN network to attend to urgent business emails (iii) The breakfast was mediocre (iv) The front desk could be more friendly to customers.

Christmas market trip

TripAdvisor rating 4.0/5

Footprints83295 Family - 20/12/2019 TripAdvisor review

Small room that is average size for ibis. Parking pay lot across the street. Friendly staff and helpful. City center 15 minute walk away. Great city with a lot of history. The White wine was surprisingly very good. Didn’t know they had so many vineyards around the city. Fun time.

Fabulous

Customer review rating 4.3/5

Penny Couples - 03/12/2019 Confirmed reviews ALL

Friendly service, fantastic breakfast choice, calm ambience and guests. Very comfortable.

Dear PENELOPE W., We very much appreciate your comments regarding your stay at the ibis Wuerzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Egner General Managerin

I never thought I would get such terrible service from ibis hotels.

Customer review rating 4.3/5

Young-ho C. Families - 01/11/2019 Confirmed reviews ALL

I have been a loyal Le Club AccorHotels member and a fan of ibis hotels. This city hotel somehow managed to completely change my mind. I would have never thought an ibis hotel can provide such a terrible service. Problem 1. They treated me and my family like a group of liars. They kept asking how old my granddaughter was. I understand if they asked maybe once or twice. They asked four times! As if I'm trying to lie about her age to save some money! When they asked for the fourth time, I asked them if they would like to see her passport! Problem 2. There was a bit problem with the sofa bed. The sofa bed in my son's room collapsed in the middle of the night when my daughter-in-law was trying to put 2 year old granddaughter to sleep. At first, one side collapsed on my granddaughter frightening her. Second, my son remade the bed and asked for his wife to check it out before putting the child on again. This time the whole sofa bed collapsed hurting my daughter-in-laws back. So they called the front desk immediately but did not get a response. Since it was very late in the night and they were all very tired, they decided to wait until the morning. Next morning, since they couldn't really get much sleep, they overslept and was late for the breakfast. So they called the front desk after having the breakfast. A hotel staff came up and inspected the bed and confirmed that the bed was not setup properly. The staff notified the management and told us to talk to them about compensation when we check out. The problem arose again when they were trying to check out. The front desk employee refused to listen to what my son and his wife had to say. She kept repeating that there was nothing wrong with the bed when they set it up. She also kept repeating that that sofa bed is only meant for a child. We tried explaining that it couldn't even hold the weight of 2 year old, and that my daughter-in-law only got on the bed the second time to make sure that it won't collapsed on my granddaughter again. We also tried explaining that the hotel staff came up and confirmed that there was a problem with the sofa bed. However, the front desk staff refused to listen and kept repeating what she had to say. So we told her that we will just report this to the corporate. Problem 3. The hotel failed to provide proper instructions regarding sofa bed. We were never told that the sofa bed was only for a child when we checked in. Also, there was no sign anywhere in the room telling us that the sofa bed is only for a child. When the staff came up and inspected the sofa bed, the staff never mentioned anything about the sofa bed being only for a child. (instead, she told us that there was a problem with the setup.) If they would have properly notified us, my daughter-in-law wouldn't have got on the sofa bed to check its stability. ibis Wuerzburg City Hotel, you have failed. A big time. You should be ashamed and train your staff better.

Time in Wurzburg

Customer review rating 4.3/5

Chuck A. J. Couples - 30/10/2019 Confirmed reviews ALL

The room was very large compared to all the Ibis hotels we have stayed at.It was very comfortable. The breakfast was ample. The hotel location was away from the city center, but there was a very convenient bus stop close by. The hotel staff were all friendly and were willing to help. The staff provided recommendations on places to eat and made a reservation for a taxi to pick me up and drive me to the rental car company to pick up my rental car.

Dear J. M., we very much appreciate your comments regarding your stay at the Ibis Wuerzburg City. We hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Wuerzburg City

Basic as expected and required. Price not quite justified.

Customer review rating 4.3/5

Eva M. H. Business - 20/10/2019 Confirmed reviews ALL

Arrival before check in time. Having worked in hospitality for 18 years myself, I know the procedures and reasons why one cannot check in prior the given time. However, the girls at reception where not very accommodating and literally left us standing there with three hours before check in. They would not even have me prepare all the check in papers so that the check in later would be quicker. 30 minutes later I tried to check in online and had technical difficulties. I went to the desk where I found a very accommodating and helpful receptionist. I assume she was the manager because she asked me straight away for my room number, saw that the rooms were ready and checked us in. I have trained people myself and always came to the conclusion that you cannot learn hospitality. Either you want to help or you don’t. The rooms were basic as expected and described. What struck me was that you advertise environmentally friendly behaviour in the bathroom. Even have a certificate for that. Yet you are using shampoo bottles instead of unpackaged soap. Worse even, there is palm oil in them. The shower cabin took some getting used to but was functional. I loved the bed and the black out curtain. Having a Douplo on the bedside table is underlining my previous statement. Packaging and most of all palm oil. Everything was basic and quite practical. I don’t need any extras. However I found the price too much. Breakfast looked nice but again, everything packaged in small portion sized wrappers or boxes. It’s not necessary anymore. There are enough alternatives out there. Also, barely any vegan options. i would have preferred a locally and organically grown buffet.

Sehr geehrte Frau H., vielen Dank, dass Sie sich die Zeit genommen, Ihren Aufenthalt zu bewerten. Die Hinweise unserer Gäste helfen uns, ständig an unserem Service zu arbeiten und diesen zu verbessern. Ihre Anmerkungen sind im Team besprochen wurden und haben zu Veränderungen geführt. Vielen Dank und beste Grüße, Ihr Ibis Würzburg City

Clean hotel, good locatoin

Customer review rating 4.3/5

Andrea Business - 15/10/2019 Confirmed reviews ALL

Ibis Wuerzburg is located not far from the railway station - within walking distance. The hotel itself was clean, organised, and good value for money. The breakfast buffet was fine, however, it can get a bit crowded/hectic at breakfast times given the very small area of the breakfast room. Staff were friendly enough, and answered any questions I had. Cheap, clean, and cheerful.

Dear ANDREA H., We very much appreciate your comments regarding your stay at the ibis Wuerzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Egner Direktorin

Good and I will be back

Customer review rating 4.3/5

Rs Business - 12/10/2019 Confirmed reviews ALL

Stay was great. Everyone was great.

Dear KAI XIONG RONALD S., We very much appreciate your comments regarding your stay at the ibis Wuerzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Egner General Managerin

OK

Customer review rating 4.3/5

Anonymous Business - 11/10/2019 Confirmed reviews ALL

Check-In, Room and Breakfast was OK. When I tried to have a small dinner, the 2 ladies were too busy with check-ins so I went to a different restaurant. The hotel itself only offers a few snacks and menus anyway. There's clearly some room for improvement to offer a full hotel service incl proper food which doesn't seem to be a goal of ibis Würzburg.

Dear Mr H., thanks for your feeback and sharing your experiences at our hotel. Kind regards, Ibis Würzburg City

very smooth check in and experience

Customer review rating 4.3/5

Golnaz A. J. Solo - 02/10/2019 Confirmed reviews ALL

the room was clean. the internet worked very well. overall my one night stay went very well.

Dear GOLNAZ ABDOLLAHI J., We very much appreciate your comments regarding your stay at the ibis Wuerzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Egner General Managerin

Was fine

Customer review rating 4.3/5

Tom Business - 25/09/2019 Confirmed reviews ALL

I was there to rest and sleep and this i could do without disturbance.

Great

Customer review rating 4.3/5

Evgeny Business - 20/09/2019 Confirmed reviews ALL

Everything was fine. Nice staff. Good location, close to city center and train station. Easy and straightforward check-in/check-out, large room, rich breakfast. Points to improve - to provide English translation of all information shown to guests (in breakfast hall, elevator etc).

Dear EVGENY K., We very much appreciate your comments regarding your stay at the ibis Wuerzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Egner General Managerin

Such a good IBIS

TripAdvisor rating 4.0/5

MFWW Business - 20/09/2019 TripAdvisor review

Accor's IBIS chain works very well for me. Spacious rooms, good beds, clean and reliably functional bathrooms, great breakfasts and a no-frills, no problems, level of service. Würzburg is a good example of the type, with great staff operating to a high standard, and is well-located both for access from outside the City (including a convenient and well-run carpark adjacent the hotel) and for easy exploration within the City.

Thank you so much for your kind feedback. Hope to see you soon again in our lovely Wuerzburg.

Excellent and outstanding staff

Customer review rating 4.3/5

Sandi H. Solo - 10/09/2019 Confirmed reviews ALL

My stay was exceptional, I am from US and my Bank would not allow charges because it didn’t work with your system in Germany. Luckily my son was able to help. But the staff was absolutely outstanding in empathy and patience they made an uncomfortable situation less stressful. Staff was personally welcoming the breakfast was delicious. I have a health condition they were supportive to extra needs. Their were Two employees that stood out Both names Anna , wish I had last names but were both absolutely incredible to talk with and give suggestions.

Dear SANDRA H., We very much appreciate your comments regarding your stay at the ibis Wuerzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Egner General Managerin

Excellent service

Customer review rating 4.3/5

Christopher Couples - 12/08/2019 Confirmed reviews ALL

Just one night unfortunately as we were travelling south. Clean quiet room with a view of the river Main.

Dear Christopher, We very much appreciate your comments regarding your stay at the ibis Wuerzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Wuerzuburg City
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