ibis Wuerzburg City Hotel

Arrival before check in time. Having worked in hospitality for 18 years myself, I know the procedures and reasons why one cannot check in prior the given time. However, the girls at reception where not very accommodating and literally left us standing there with three hours before check in. They would not even have me prepare all the check in papers so that the check in later would be quicker. 30 minutes later I tried to check in online and had technical difficulties. I went to the desk where I found a very accommodating and helpful receptionist. I assume she was the manager because she asked me straight away for my room number, saw that the rooms were ready and checked us in. I have trained people myself and always came to the conclusion that you cannot learn hospitality. Either you want to help or you don’t. The rooms were basic as expected and described. What struck me was that you advertise environmentally friendly behaviour in the bathroom. Even have a certificate for that. Yet you are using shampoo bottles instead of unpackaged soap. Worse even, there is palm oil in them. The shower cabin took some getting used to but was functional. I loved the bed and the black out curtain. Having a Douplo on the bedside table is underlining my previous statement. Packaging and most of all palm oil. Everything was basic and quite practical. I don’t need any extras. However I found the price too much. Breakfast looked nice but again, everything packaged in small portion sized wrappers or boxes. It’s not necessary anymore. There are enough alternatives out there. Also, barely any vegan options. i would have preferred a locally and organically grown buffet.

Ibis Wuerzburg is located not far from the railway station - within walking distance. The hotel itself was clean, organised, and good value for money. The breakfast buffet was fine, however, it can get a bit crowded/hectic at breakfast times given the very small area of the breakfast room. Staff were friendly enough, and answered any questions I had. Cheap, clean, and cheerful.

Stay was great. Everyone was great.

Check-In, Room and Breakfast was OK. When I tried to have a small dinner, the 2 ladies were too busy with check-ins so I went to a different restaurant. The hotel itself only offers a few snacks and menus anyway. There's clearly some room for improvement to offer a full hotel service incl proper food which doesn't seem to be a goal of ibis Würzburg.

the room was clean. the internet worked very well. overall my one night stay went very well.

I was there to rest and sleep and this i could do without disturbance.

Everything was fine. Nice staff. Good location, close to city center and train station. Easy and straightforward check-in/check-out, large room, rich breakfast. Points to improve - to provide English translation of all information shown to guests (in breakfast hall, elevator etc).

Accor's IBIS chain works very well for me. Spacious rooms, good beds, clean and reliably functional bathrooms, great breakfasts and a no-frills, no problems, level of service. Würzburg is a good example of the type, with great staff operating to a high standard, and is well-located both for access from outside the City (including a convenient and well-run carpark adjacent the hotel) and for easy exploration within the City.

My stay was exceptional, I am from US and my Bank would not allow charges because it didn’t work with your system in Germany. Luckily my son was able to help. But the staff was absolutely outstanding in empathy and patience they made an uncomfortable situation less stressful. Staff was personally welcoming the breakfast was delicious. I have a health condition they were supportive to extra needs. Their were Two employees that stood out Both names Anna , wish I had last names but were both absolutely incredible to talk with and give suggestions.

Just one night unfortunately as we were travelling south. Clean quiet room with a view of the river Main.

overall as expected - friendly staff member on reception for our late arrival - on-street parking was not outside as implied on the website

My stay in ibis was good. Comfort and safe. Breakfast was wonderful.

Missing the „do not disturb“ in the door. Cleaning lady would open the door constantly while I was sleeping.

Nice hotel close to centre, friendly staff

Great location- 10 minute walk from the centre. By the river. Lovely Jews looking up to the castle. Wonderful staff - extremely polite and helpful. Clean and tidy with the option to skip room service - with a reward of a free drink.