Fairmont Makati 5 stars

Customer review rating (ALL Rating) 4.7/5 4,080 reviews

Fairmont Makati - Image 1
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Fairmont Makati - Image 4

Description

Hotel extras

  • One Michelin Key hotel in the Philippines

  • Exclusive San Lorenzo address, in the heart of Makati’s shopping district

  • Across the street from Greenbelt Park and a short walk to Ayala Museum

  • Fairmont Spa and extensive fitness facilities

  • Stylish rooftop swimming pool with bar area

Our accommodation(s)

Book this hotel
Room 1

Designed for accessibilty, this enhanced Fairmont Room has been gracefully adpated for greater ease and independence. A serene stylish space awaits, thoughtfully tailored to your comfort.

  • Views:

    City View

Max. number of persons
3
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room

Ideal for shared stays, this spacious Fairmont Room features two plush double beds and elegant interiors. Natural light and contemporary comforts create a serene urban retreat.

  • Views:

    City View

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Overlooking the Fairmont Pool, this Deluxe Room offers two double beds and elegant surroundings for a restful stay. A perfect blend of comfort and quiet sophistication awaits in the heart of Makati.

  • Views:

    City View

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

With soothing pool views and a spacious king-sized bed, this Deluxe Room is ideal for a refined yet relaxed city escape. Soft finishes and thoughtful touches enhance the sense of quiet luxury.

  • Views:

    Pool side

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Refined and inviting, the Fairmont Gold Room includes a comfortable king bed, and benefits exclusive to Fairmont Gold upgrades. Experience a higher standard of luxury in this beautifully appointed 40-sqm room, complete with gorgeous views of Makati City.

  • Views:

    City View

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Fairmont Presidential Suite 1 Bedroom

Gracefully appointed and impressively spacious, our award-winning Presidential Suite offers refined living with elegant furnishings, a grand master bedroom, and exclusive Fairmont Gold privileges. Discover a prestigious retreat in the heart of Makati.

  • Views:

    Panorama view

Max. number of persons
3
Area
From 154 m² / 1657 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Mini-refrigerator
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Hotel location

Fairmont Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI CITY
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 280 rooms
  • 4 rooms for people with reduced mobility
  • 21 connecting rooms
  • 8 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed WiFi Additional charge

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Catering

3 Restaurants

5 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Room service Additional charge
  • Breakfast à la carte Additional charge
  • Breakfast à la carte

Business

7 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels

Well-being

Outdoor Swimming Pool

  • Outside
  • On site

Fairmont Spa Additional charge

  • On site
  • Massage Additional charge

Fitness Centre

  • On site

Sports and leisure

Gym

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 30 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Basement Parking

GPS:14.5513, 121.0231

Parking information

  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Like its poetic namesake, Mirèio at Raffles Makati is a showcase of Provence's rich culture and culinary traditions.

Contemporary and sophisticated, Café Macaron is a perfect place to enjoy an array of gourmet sandwiches, bakery items, exquisite homemade cakes and carefully handcrafted pastries.

Mistral Rooftop Bar

Head to the 10th floor for a scintillating skyline view, DJ mixes and the best sundowners in the city.

Bar Type
BAR
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling

Snacks facilities

  • Cold snacks
  • Hot snacks

Head to the 10th floor for a scintillating skyline view, DJ mixes and the best sundowners in the city.

LONG BAR

Lively concoctions in a bar

Bar Type
BAR
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Lively concoctions in a bar

WRITERS BAR

Inspired by Raffles Singapore, our Writers Bar outpost serves classic cocktails, light snacks and traditional afternoon tea.

Bar Type
LOBBY BAR
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Inspired by Raffles Singapore, our Writers Bar outpost serves classic cocktails, light snacks and traditional afternoon tea.

POOL BAR

Lounge by the water and sip delectable cocktails

Bar Type
POOL BAR
Accessibility
Accessible service

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Bar for hotel customers only
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Lounge by the water and sip delectable cocktails

Located on the fourth (4th) floor, take a relaxing dip into the cool waters of our 26-meter swimming pool while surrounded by the sights and sounds of a vibrant lifestyle district.

Adjacent to the Fairmont Spa is our 283 square meters state-of-the-art Fitness Center, a sanctuary of health, balance, relaxation and for those in search of a more challenging workout.

Designed to promote inner peace and serenity, Fairmont Spa features five (5) treatment rooms and a wide range of natural therapies that allow you to relax and truly indulge the body, mind and spirit.

Your happily ever after begins with a renowned Fairmont wedding and it is finally here in Manila. Fairmont Makati is the Makati City wedding venue of choice of soon-to-wed couples who dream of staging their love story flawlessly and effortlessly.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,080 reviews

Customer review rating 4.0/5

Jo B. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

William B. Business - Confirmed reviews ALL

Dear Mr. B., Thank you for your kind words regarding our location and the service provided by our team. It is heartening to know that our staff made your stay enjoyable. We appreciate your feedback and hope to welcome you back soon. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Nathan C. Solo - Confirmed reviews ALL

Dear Mr. C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our amenities and found our staff to be hospitable and attentive. It is always our goal to provide a memorable experience, and we are thrilled that you felt the difference after your departure. Your positive feedback serves as great motivation for our team. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.0/5

Jiezl C. Families - Confirmed reviews ALL

Dear Ms. C., Thank you for choosing Fairmont Makati and for sharing your feedback regarding your recent stay with us. We are delighted to know that this was your third visit and that you continue to enjoy the exceptional service provided by our team, as well as your dining experience at Spectrum. At the same time, we sincerely apologize for the cleanliness concerns you encountered, particularly regarding the hallway and bathroom condition. Please rest assured that your comments have been shared with the appropriate teams for immediate review and corrective action, as this does not reflect the high standards we strive to maintain. We appreciate your continued support and valuable feedback, as it helps us improve our guest experience. We look forward to welcoming you back to Fairmont Makati and providing you with an even better stay in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Steven F. Couples - Confirmed reviews ALL

Dear Mr. F., Thank you for your kind words about your recent stay at Fairmont Makati. We are delighted to hear that you consistently find our staff friendly and our rooms well-maintained. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

William B. Business - Confirmed reviews ALL

The Team was welcoming and always helpful especially the room staff and maids.

Dear Mr. B., Thank you for your kind words regarding our location and the service provided by our team. It is heartening to know that our staff made your stay enjoyable. We appreciate your feedback and hope to welcome you back soon. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Nathan C. Solo - Confirmed reviews ALL

Honestly I truly appreciate the amenities and staff here at this hotel. Everyone was hospitable and staff even remembered my name whenever they saw me. They were quick to respond and always helpful. My friends as soon as we left felt the difference when we were not at the Fairmont. Truly appreciate your support with everything

Dear Mr. C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our amenities and found our staff to be hospitable and attentive. It is always our goal to provide a memorable experience, and we are thrilled that you felt the difference after your departure. Your positive feedback serves as great motivation for our team. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.0/5

Jiezl C. Families - Confirmed reviews ALL

This was probably our 3rd time at the Fairmont Makati. Despite the usual exceptional service, the facilities may need to be updated. We found 2 cockroaches in the hallway during our stay, and, like last year, I saw mold around the bathroom niche. Besides those, everything else was fine. The buffet at the Spectrum was the best part.

Dear Ms. C., Thank you for choosing Fairmont Makati and for sharing your feedback regarding your recent stay with us. We are delighted to know that this was your third visit and that you continue to enjoy the exceptional service provided by our team, as well as your dining experience at Spectrum. At the same time, we sincerely apologize for the cleanliness concerns you encountered, particularly regarding the hallway and bathroom condition. Please rest assured that your comments have been shared with the appropriate teams for immediate review and corrective action, as this does not reflect the high standards we strive to maintain. We appreciate your continued support and valuable feedback, as it helps us improve our guest experience. We look forward to welcoming you back to Fairmont Makati and providing you with an even better stay in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Steven F. Couples - Confirmed reviews ALL

I am a frequent visitor and am always satisfied as everything is so consistently good. Staff are friendly and very accommodating.Rooms are comfortable clean and well maintained and housekeeping very timely.

Dear Mr. F., Thank you for your kind words about your recent stay at Fairmont Makati. We are delighted to hear that you consistently find our staff friendly and our rooms well-maintained. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

James L. Couples - Confirmed reviews ALL

We loved our experience at the Fairmont. It was full of those little touches that make for a great stay. From the welcome fruit basket to the careful attention to detail on our room service order, the Fairmont defines the luxury experience. Every staff member we interacted with introduced themselves by name to add a nice personal touch. The Concierge made dinner reservations for us that were fantastic. Overall an A+ experience

Dear Mr. L., Thank you for your wonderful feedback regarding your recent stay at Fairmont Makati. We are delighted to hear that you appreciated the personalized touches, such as the welcome fruit basket and the attention to detail on your room service order. Our team strives to provide exceptional service, and it is gratifying to know that our efforts contributed to a memorable experience for you. Your kind words will be shared with the staff, especially the Concierge, who takes pride in ensuring our guests have a delightful stay. We look forward to welcoming you back in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.0/5

Emrah O. Business - Confirmed reviews ALL

I spent 7 nights at the Fairmont Makati and left the hotel property as a satisfied guest. The hotel, despite showing its age and requiring some facelifts here and there, more than compensated for what it lacked in certain ways by its elevated guest services and highly attentive employees. I stayed at the Gold Club floor and had access to the lounge as well which with its serene atmosphere was a great feature for guests staying at the Club levels to have quick breakfasts and early evening snacks. Unlike many other Fairmonts --say, the Fairmont Copley Plaza in Boston or the Fairmont in San Francisco,--the property appeared to have been built 15-20 years ago and is not a historical property so it doesn't have the grandeur you might expect from a Farimont in that context. But it is super clean, efficient for business stays and located in a great district dotted with high end shopping malls and restaurants. I would recommend this location for business and/or pleasure without any hesitation.

Dear Mr. O., Thank you for choosing Fairmont Makati and for sharing your feedback regarding your recent stay with us. We are delighted to know that you left as a satisfied guest and that you appreciated our elevated guest service, attentive colleagues, and the comfortable experience at our Fairmont Gold Lounge. We also sincerely appreciate your constructive comments regarding certain areas of the property. Please rest assured that your feedback has been shared with the relevant teams as we continuously work to enhance our facilities and guest experience. We are especially grateful for your recognition of Lio Bautista from our Concierge team. Your kind words will be shared with him and his respective leader as encouragement for his thoughtful service. Again, thank you for taking the time to give us feedback, and we look forward to welcoming you back to Fairmont Makati in the near future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 3.0/5

Julie A. M. Business - Confirmed reviews ALL

They don't replace the used glasses and tissue is very less. no soundproof as I can hear the noise from outside and other rooms. There was a shutdown when the rain came and even it was fixed but it took more than 30 mins before the maintenance came. No complimentary breakfast even it's a company booking which other hotels do.

Customer review rating 4.5/5

Jay P. Couples - Confirmed reviews ALL

All went well from check-in to check-out! staff are nice and know how to sort and solve a guest's concern.

Dear Mr. P., Thank you for your positive feedback. We are delighted to hear that your experience from check-in to check-out was seamless and that our staff was able to assist you effectively. We look forward to welcoming you back for another comfortable stay. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

William J. I. M. Families - Confirmed reviews ALL

I had a great stay with Fairmont Makati. Staff was lovely, courteous, and helpful. Already my 4th stay here and I will surely stay here again.

Dear Mr. M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff contributed to your enjoyable experience. It is a pleasure to welcome you back for your future visits, and we look forward to serving you again. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Erika V. C. Families - Confirmed reviews ALL

Jhezelle, Haslyn, Alexis from lobby and their manager, Housekeeping and the whole Royal Service Team has been nothing but wonderful and accommodating. They really went over and beyond their customer service - especially on our last-minute request since our dad is celebrating his 60th birthday. Really happy and grateful on the set-up. As a family who went on hotels on special days, this has been our favorite so far. Continue to be thoughtful and present minded! Will definitely go back!

Dear Ms. C., Thank you for sharing your delightful experience at Fairmont Makati. We are thrilled to hear that our team, especially Jhezelle, Haslyn, Alexis, and the Royal Service Team, made your father's 60th birthday celebration memorable. It is always our aim to provide exceptional service, and we are glad that we could accommodate your last-minute requests. Your kind words motivate our staff to continue delivering thoughtful and attentive service. We look forward to welcoming you and your family back for future special occasions. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Frank B. Families - Confirmed reviews ALL

We only interacted with staff in the lounge and they were very friendly and efficient. Helped to make our stay successful.

Dear Mr. B., Thank you for your kind words regarding our lounge staff. It is gratifying to hear that their friendliness and efficiency contributed to your successful stay at Fairmont Makati. We appreciate your feedback and look forward to welcoming you again in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 3.5/5

Nareshkumarharir B. Friends - Confirmed reviews ALL

overall satisafactory, though we were informed at checked in that breakfast was until 11am, we were not informed that on weekdays it was only till 1030am, we got down at 1020am and they were already clearing breakfast, luckily we were veg on that dat so ate very litteld, mostly fruits the other thing that happned to my friend and im sure he has complained is that he asked for a cofee at 11:00 am and was informed no he could not get a coffee because the coffee time and machine was shut, it would have been easy to ge a cofee if necessary from the other delishop next door, but he was refused, only when he created a ruckus and was asked for a suprevisori dit heuspervisor finally agree to give him coffee

Customer review rating 5.0/5

Emmanuel D. Business - Confirmed reviews ALL

Had a really good stay for 15 nights with comfortable room and many commodities inside and around the hotel.

Dear Mr. D., Thank you for your kind words regarding your recent stay at Fairmont Makati. We are delighted to hear that our staff's commitment to exceptional service made your experience enjoyable. Your feedback on the comfort and amenities is greatly appreciated, and we look forward to welcoming you back soon. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Grace L. V. Families - Confirmed reviews ALL

Thank you so much for hosting us! From the moment we arrived a warm welcome at check-in to the unit and attentive service was outstanding. very detail was so thoughtfully arranged, and your hospitality made our stay truly special and comfortable. We had a wonderful time exploring the area and relaxing here. We will definitely recommend this place to friends and family, and we can’t wait to come back 🥰

Dear Ms. V., Thank you for your delightful feedback regarding your recent stay with us. We are thrilled to hear that you felt warmly welcomed at check-in and that our team's attentive service contributed to your overall experience. It is always our aim to ensure that every detail is thoughtfully arranged for our guests' comfort. We appreciate your willingness to recommend Fairmont Makati to your friends and family, and we look forward to welcoming you back for another memorable stay in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Florenz G. Couples - Confirmed reviews ALL

The staff was very accommodating to all our requests. They truly made our anniversary special. We will definitely come back!

Dear Mr. G., Thank you for sharing your wonderful experience with us. We are delighted to hear that our staff contributed to making your anniversary special. Your kind words are greatly appreciated, and we look forward to welcoming you back for more memorable moments. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.0/5

Raju H. Couples - Confirmed reviews ALL

the room was musky and dusty. the staff did all to improve it , and it was better but still the Central Air-conditioner needs cleaning.

Dear Mr. H., Thank you for your feedback. I appreciate your acknowledgment of our staff's efforts in addressing your concerns. We continuously strive to maintain the highest standards of cleanliness and comfort. Your observations regarding the air-conditioning have been duly noted. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Samantha A. Business - Confirmed reviews ALL

Had a wonderful experience with Fairmont. Breakfast buffet is delicious and colleagues are very attentive. Kristoffer of F&B is amazing. Room is always clean and very comfortable.

Dear Ms. A., Thank you for your kind words regarding our location, service, and the breakfast buffet. We take pride in our attentive team, and I will be sure to share your compliments with Kristoffer. We look forward to welcoming you back for another wonderful experience. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Shane D. Families - Confirmed reviews ALL

We celebrated my mum's 60th birthday at Fairmont. The Fairmont team was so kind to prepare something for my mum, and she was very happy. We had a comfortable stay, and the hospitality was superb. Breakfast was high quality. Our favorite was the luxurious spa.

Dear Ms. D., Thank you for your kind words regarding your recent stay at Fairmont Makati. We are delighted to hear that you and your family enjoyed your mother's birthday celebration and appreciated our hospitality, breakfast, and spa services. Your feedback is greatly valued. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Jason L. C. H. Business - Confirmed reviews ALL

Nice lobby ambience and hotel entrance away from public view. i love the fact that my room was near the lift lobby.

Dear Mr. H., Thank you for sharing your positive experience at our hotel. We are delighted to hear that you appreciated our convenient location and the ambiance of our lobby. Your satisfaction is important to us, and we look forward to welcoming you back soon. Warmest regards, Michelle Dagdag Guest Experience Executive

Other web-users rate our hotel

  • 735 reviews 9.6/10 Location
  • 1,298 reviews 8.4/10 Room
  • 2,158 reviews 9.4/10 Service
  • 39 reviews 8.1/10 WiFi
  • 511 reviews 7.1/10 Cleanliness
  • 364 reviews 8.2/10 Breakfast
  • 167 reviews 9.4/10 Wellness Area
  • 6 reviews 5.7/10 Sustainability

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