Fairmont Makati 5 stars

Customer review rating (ALL Rating) 4.7/5 4,064 reviews

Fairmont Makati - Image 1
Fairmont Makati - Image 2
Fairmont Makati - Image 3
Fairmont Makati - Image 4

Description

Hotel extras

  • One Michelin Key hotel in the Philippines

  • Exclusive San Lorenzo address, in the heart of Makati’s shopping district

  • Across the street from Greenbelt Park and a short walk to Ayala Museum

  • Fairmont Spa and extensive fitness facilities

  • Stylish rooftop swimming pool with bar area

Our accommodation(s)

Book this hotel
Room 1

Designed for accessibilty, this enhanced Fairmont Room has been gracefully adpated for greater ease and independence. A serene stylish space awaits, thoughtfully tailored to your comfort.

  • Views:

    City View

Max. number of persons
3
Area
From 40 / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 40 / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room

Ideal for shared stays, this spacious Fairmont Room features two plush double beds and elegant interiors. Natural light and contemporary comforts create a serene urban retreat.

  • Views:

    City View

Max. number of persons
4
Area
From 40 / 430 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Overlooking the Fairmont Pool, this Deluxe Room offers two double beds and elegant surroundings for a restful stay. A perfect blend of comfort and quiet sophistication awaits in the heart of Makati.

  • Views:

    City View

Max. number of persons
4
Area
From 40 / 430 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

With soothing pool views and a spacious king-sized bed, this Deluxe Room is ideal for a refined yet relaxed city escape. Soft finishes and thoughtful touches enhance the sense of quiet luxury.

  • Views:

    Pool side

Max. number of persons
3
Area
From 40 / 430 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Refined and inviting, the Fairmont Gold Room includes a comfortable king bed, and benefits exclusive to Fairmont Gold upgrades. Experience a higher standard of luxury in this beautifully appointed 40-sqm room, complete with gorgeous views of Makati City.

  • Views:

    City View

Max. number of persons
3
Area
From 40 / 430 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Fairmont Presidential Suite 1 Bedroom

Gracefully appointed and impressively spacious, our award-winning Presidential Suite offers refined living with elegant furnishings, a grand master bedroom, and exclusive Fairmont Gold privileges. Discover a prestigious retreat in the heart of Makati.

  • Views:

    Panorama view

Max. number of persons
3
Area
From 154 / 1657 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Mini-refrigerator
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Hotel location

Fairmont Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI CITY
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 280 rooms
  • 4 rooms for people with reduced mobility
  • 21 connecting rooms
  • 8 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed WiFi Additional charge

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Catering

3 Restaurants

5 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Room service Additional charge
  • Breakfast à la carte Additional charge
  • Breakfast à la carte

Business

6 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels

Well-being

Outdoor Swimming Pool

  • Outside
  • On site

Fairmont Spa Additional charge

  • On site
  • Massage Additional charge

Fitness Centre

  • On site

Sports and leisure

Gym

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 30 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Basement Parking

GPS:14.5513, 121.0231

Parking information

  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Like its poetic namesake, Mirèio at Raffles Makati is a showcase of Provence's rich culture and culinary traditions.

Contemporary and sophisticated, Café Macaron is a perfect place to enjoy an array of gourmet sandwiches, bakery items, exquisite homemade cakes and carefully handcrafted pastries.

Mistral Rooftop Bar

Head to the 10th floor for a scintillating skyline view, DJ mixes and the best sundowners in the city.

Bar Type
BAR
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling

Snacks facilities

  • Cold snacks
  • Hot snacks

Head to the 10th floor for a scintillating skyline view, DJ mixes and the best sundowners in the city.

LONG BAR

Lively concoctions in a bar

Bar Type
BAR
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Lively concoctions in a bar

WRITERS BAR

Inspired by Raffles Singapore, our Writers Bar outpost serves classic cocktails, light snacks and traditional afternoon tea.

Bar Type
LOBBY BAR
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Inspired by Raffles Singapore, our Writers Bar outpost serves classic cocktails, light snacks and traditional afternoon tea.

POOL BAR

Lounge by the water and sip delectable cocktails

Bar Type
POOL BAR
Accessibility
Accessible service

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Bar for hotel customers only
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Lounge by the water and sip delectable cocktails

Located on the fourth (4th) floor, take a relaxing dip into the cool waters of our 26-meter swimming pool while surrounded by the sights and sounds of a vibrant lifestyle district.

Adjacent to the Fairmont Spa is our 283 square meters state-of-the-art Fitness Center, a sanctuary of health, balance, relaxation and for those in search of a more challenging workout.

Designed to promote inner peace and serenity, Fairmont Spa features five (5) treatment rooms and a wide range of natural therapies that allow you to relax and truly indulge the body, mind and spirit.

Your happily ever after begins with a renowned Fairmont wedding and it is finally here in Manila. Fairmont Makati is the Makati City wedding venue of choice of soon-to-wed couples who dream of staging their love story flawlessly and effortlessly.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,064 reviews

Customer review rating 5.0/5

Ann Q. Families - Confirmed reviews ALL

Dear Ms. Q., Thank you for your kind words regarding your recent stay at Fairmont Makati. We are delighted to learn that you found our staff to be friendly and accommodating, and that your room met your expectations for comfort and cleanliness. It is truly rewarding to hear that you consider us your home away from home. We look forward to welcoming you back during your future visits to Manila. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Leymar C. Business - Confirmed reviews ALL

Dear Mr. C., Thank you for your kind words regarding our front desk, housekeeping, restaurant staff, and security team. We are delighted to hear that you enjoyed the spacious accommodations and appreciated our welcome amenities. It will be our pleasure to welcome you back in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.0/5

Lara C. Business - Confirmed reviews ALL

Dear Ms. C., Thank you for your thoughtful feedback. We are delighted to hear that you enjoyed the spacious accommodations and the attention to detail in our amenities. Your kind words about the comfort and design of our facilities are greatly appreciated, and we look forward to welcoming you back. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Michael P. C. Families - Confirmed reviews ALL

Dear Mr. C., Thank you for your wonderful feedback. We are delighted to hear that you and your family had an enjoyable stay with us. It is our goal to provide exceptional service, and we appreciate your kind words regarding our Gold Lounge. We look forward to welcoming you again. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Minh P. N. Solo - Confirmed reviews ALL

Dear Mr. N., Thank you for your kind words regarding your recent experience at Fairmont Makati. We are delighted to hear that you found our service to be excellent. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warmest regards, Michelle Dagdag Guest Experience Executive

Dear Mr. S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable and our staff welcoming. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Christine F. Families - Confirmed reviews ALL

It was an amazing stay. The staff were nice and accomodating, the beds and pillows were extra comfortable, and the variety of food during breakfast were amazing.

Dear Ms. F., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay, found our staff accommodating, and appreciated the comfort of our beds and the variety of breakfast options. Your satisfaction is our priority, and we look forward to welcoming you back soon. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

John T. Couples - Confirmed reviews ALL

The front desk is very helpful and accommodating on our needs especially to Jaja.

Dear Mr. T., Thank you for your kind words regarding our front desk team, particularly Jaja. We are delighted to hear that our staff was able to assist you effectively during your stay. Your feedback is greatly appreciated. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Ann Q. Families - Confirmed reviews ALL

This is my second stay at Fairmont Makati -- my first was a few months ago. Both times were excellent. The staff were friendly and accommodating, the room was very comfortable, clean and the location was perfect. I now regard Fairmont as my home away from home as I expect to be returning to Manila more frequently n future to visit family who live thee.

Dear Ms. Q., Thank you for your kind words regarding your recent stay at Fairmont Makati. We are delighted to learn that you found our staff to be friendly and accommodating, and that your room met your expectations for comfort and cleanliness. It is truly rewarding to hear that you consider us your home away from home. We look forward to welcoming you back during your future visits to Manila. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Leymar C. Business - Confirmed reviews ALL

Quality service from the front desk house keeping, restaurant and the guards, room is big and well maintained. Kudos to the management and staff for the Welcome amenities and status recognition. Will definitely comeback.

Dear Mr. C., Thank you for your kind words regarding our front desk, housekeeping, restaurant staff, and security team. We are delighted to hear that you enjoyed the spacious accommodations and appreciated our welcome amenities. It will be our pleasure to welcome you back in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.0/5

Lara C. Business - Confirmed reviews ALL

My stay at the Fairmont was the epitome of refined comfort

Dear Ms. C., Thank you for your thoughtful feedback. We are delighted to hear that you enjoyed the spacious accommodations and the attention to detail in our amenities. Your kind words about the comfort and design of our facilities are greatly appreciated, and we look forward to welcoming you back. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Michael P. C. Families - Confirmed reviews ALL

I really enjoyed my stay. It was our first staycation with out first born and everyone in the hotel made it easier for me and my wife. Gold lounge is top notch. Highly recommended

Dear Mr. C., Thank you for your wonderful feedback. We are delighted to hear that you and your family had an enjoyable stay with us. It is our goal to provide exceptional service, and we appreciate your kind words regarding our Gold Lounge. We look forward to welcoming you again. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Minh P. N. Solo - Confirmed reviews ALL

Great experience, always excellent service.

Dear Mr. N., Thank you for your kind words regarding your recent experience at Fairmont Makati. We are delighted to hear that you found our service to be excellent. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Toshiya M. Friends - Confirmed reviews ALL

Overall, I had a wonderful stay as always, but I would like to offer a few constructive observations to help refine the guest experience further. On a positive note, the general hotel staff was exceptional—around 95% of the team greeted me warmly whenever we passed, and lobby staff proactively offered assistance whenever I was carrying luggage. Breakfast in the main restaurant showed a clear step up in quality, and the entire restaurant team consistently provided warm, smiling service throughout my stay. In the Executive Lounge, upgrading the sparkling wine to Chandon and introducing premium spirits was a fantastic improvement, and the suite welcome amenity was well-curated and very much appreciated. However, there are several areas where the experience could be refined. While lounge spirits have improved, the still wine quality remains somewhat lacking, and standard Dilmah tea feels inadequate for both the lounge and the suite. Upgrading at least to Dilmah’s t-Series—already available at sister properties like Novotel and Admiral Hotel—should be straightforward through streamlined procurement. Additionally, the suite benefits guide was missing from my room upon arrival. More concerning were a few operational issues in the lounge. Tableware was frequently dirty, and despite bringing this up on previous visits, unwashed plates are still regularly set out, which is a serious hygiene concern. Staff must inspect dishware before placing it out for guests. Drink preparation was also inconsistent, with my coffee and matcha latte being noticeably watered down on multiple occasions. Finally, service levels among lounge staff were uneven. While male team members—specifically Jures and Kevs—provided outstanding, attentive service, certain female staff members appeared to favor Western guests while virtually ignoring Asian guests.

Dear Mr. M., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a wonderful experience overall and appreciate your kind words about our staff and the improvements in our food and beverage offerings. We truly value your constructive observations. I will ensure that your comments regarding the quality of wine and tea, as well as the missing suite benefits guide, are communicated to our management team for consideration. We strive to maintain the highest standards of hygiene, and I sincerely apologize for the issues you encountered with dirty tableware in the Executive Lounge. Your feedback regarding the consistency of drink preparation and the service levels among staff members is also duly noted, and we will address these matters internally to enhance the overall guest experience. We appreciate your loyalty and the insights you have provided, as they are essential for our continued improvement. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Benjamin G. C. J. Business - Confirmed reviews ALL

Accomodation is slightly dated, but comfortable. But the real star of Fairmont Makati is the staff. Hospitality like no other - it made my entire stay! Thank you so much again.

Dear Mr. C. J., Thank you for your kind words regarding our staff and their exceptional hospitality. We are pleased to hear that you found your accommodation comfortable, and we appreciate your feedback on the dated aspects. Your comments will be taken into account as we continuously strive to enhance our guest experience. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 2.0/5

Jacinto S. J. Couples - Confirmed reviews ALL

There is nothing special about this hotel. Could have stayed in a better hotel at a lower price.

Customer review rating 5.0/5

Mary R. A. M. Couples - Confirmed reviews ALL

Great experience esp for an Accor member because the free upgrade was used in this booking. I will definitely renew my membership for another stay here. We love the spa - particularly their mineral pool and steam room, spacious gym, huge pool, and complimentary fruits. Definitely coming back!

Dear Ms. M., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our prime location and relaxing amenities, as well as the benefits of your Accor membership. It is gratifying to know that our spa facilities and complimentary offerings contributed to your overall experience. We look forward to welcoming you back for another memorable stay. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Leonna M. N. Families - Confirmed reviews ALL

I had a pleasant and memorable stay. The hotel offered a luxurious and relaxing atmosphere, excellent amenities, and courteous, attentive staff. The overall experience was beyond expectations and made my stay truly enjoyable.

Dear Ms. N., Thank you for your kind words regarding your recent stay at Fairmont Makati. We are delighted to hear that you found our atmosphere luxurious and enjoyed our amenities and service. Your feedback inspires our team to maintain our high standards. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Shanne T. Business - Confirmed reviews ALL

The staff at this hotel is on another level of professional and accommodating.

Dear Mr. T., Thank you for your kind words regarding our staff's professionalism and accommodating nature. We strive to provide an exceptional experience for our guests, and it is gratifying to know that we succeeded during your stay. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Anthony B. Families - Confirmed reviews ALL

We booked a last minute 3 night stay. Everything in the room was very well designed and clean. The staff were top notch! We will stay there again!

Dear Mr. B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the design and cleanliness of your room, as well as the exceptional service from our staff. We look forward to welcoming you back in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Millie D. G. Families - Confirmed reviews ALL

Our family had a truly enjoyable and very special stay at Fairmont Makati. The hotel’s prime location is unbeatable for families, putting us just steps away from major shopping malls and a fantastic variety of restaurants in the heart of Makati.

Dear Mr. D. G., Thank you for taking the time to share your positive experience. We are delighted to hear that your family enjoyed your stay and appreciated our prime location, which indeed offers convenient access to shopping and dining options. We look forward to welcoming you back soon. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Timothy R. M. Families - Confirmed reviews ALL

attentive to your every needs. staff will greet and assist you. very hospitable.

Dear Mr. M., Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our accommodations comfortable and our staff attentive to your needs. Your feedback motivates us to continue delivering exceptional service. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Geeno G. Families - Confirmed reviews ALL

Consistent excellence by the staff. Feels like a second home.

Dear Mr. G., Thank you for your kind words regarding our staff and the welcoming atmosphere of our hotel. It is delightful to hear that you feel at home during your stay with us. We look forward to welcoming you back in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Mario M. Couples - Confirmed reviews ALL

Excellent service, accommodating crew and housekeeping

Dear Mr. M., Thank you for your kind words regarding our service and staff. We are delighted to hear that you had a positive experience and that our team was able to meet your expectations. It is our pleasure to serve you, and we hope to welcome you back soon. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Maria A. G. Friends - Confirmed reviews ALL

Staff took care of us well and were so comfortable the entire stay! The ambiance was great, the service was great, the room turnovers were great, we have zero complaints whatsoever. Would love to come back!

Dear Ms. G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff provided exceptional service and that you enjoyed the ambiance and room turnover. We look forward to welcoming you back in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Other web-users rate our hotel

  • 740 reviews 9.6/10 Location
  • 1,303 reviews 8.3/10 Room
  • 2,174 reviews 9.4/10 Service
  • 40 reviews 8.4/10 WiFi
  • 557 reviews 8.1/10 Food
  • 514 reviews 7.1/10 Cleanliness
  • 364 reviews 8.2/10 Breakfast
  • 165 reviews 9.3/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Makati Hotels