Fairmont Makati 5 stars

Customer review rating (ALL Rating) 4.7/5 4,142 reviews

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Description

Hotel extras

  • One Michelin Key hotel in the Philippines

  • Exclusive San Lorenzo address, in the heart of Makati’s shopping district

  • Across the street from Greenbelt Park and a short walk to Ayala Museum

  • Fairmont Spa and extensive fitness facilities

  • Stylish rooftop swimming pool with bar area

Our accommodation(s)

Hotel location

Fairmont Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI CITY
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,142 reviews

Customer review rating 5.0/5

Joiza L. K. Couples - Confirmed reviews ALL

I had a wonderful stay at Fairmont. The service from check-in to check-out was excellent, and every staff member I encountered was genuinely friendly, welcoming, and helpful. The room was clean, comfortable, and well-maintained, and the overall atmosphere of the hotel made the stay very relaxing. I also appreciated how attentive and professional the team was throughout my visit. Thank you for providing such top-notch hospitality. I would gladly stay here again and recommend the hotel to others.

Dear Ms. K., Thank you for your kind words regarding your recent stay at Fairmont Makati. We are delighted to learn that you found our service exemplary and our accommodations to your satisfaction. It is heartening to know that our team made a positive impression by being friendly and professional throughout your visit. Your feedback serves as a great motivation for our staff to continue delivering exceptional hospitality. We look forward to welcoming you back in the future and appreciate your recommendation to others. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Marianne J. M. C. Couples - Confirmed reviews ALL

Comfortable stay and hotel's flexibility - allowed us to enjoy late checkout

Dear Ms. C., Thank you for your kind words regarding your recent stay at Fairmont Makati. We are delighted to hear that you found your stay comfortable and appreciated our flexibility with the late checkout option. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Maria C. T. Families - Confirmed reviews ALL

We requested for late check because my husband’s having stomachache, they alowed us and offered to send the nurse on duty,

Dear Ms. T., Thank you for your kind words regarding our service. We are pleased to hear that our team was able to assist you during your husband's discomfort. Your feedback is valuable, and we appreciate you choosing Fairmont Makati for your stay. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Josephuz V. R. Z. Families - Confirmed reviews ALL

I booked an overnight stay to treat the family for Mother's day. The overall experience was superb, from check in until check out. The staff were really pleasant and accommodating. The food spread at Spectrum was delectable. The kids enjoyed their time at the pool. The room was clean and my wife really had a great time in our stay. Kudos to Fairmont Manila!

Dear Mr. Z., Thank you for taking the time to share your delightful experience at Fairmont Makati. We are thrilled to hear that your Mother's Day treat was a memorable one, and that our staff provided you with pleasant and accommodating service. It is wonderful to know that your family enjoyed the delectable offerings at Spectrum and had a great time at the pool. We appreciate your kind words and will certainly share your feedback with our team. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Josephine T. Business - Confirmed reviews ALL

Upon reaching home on the day of our check out, I received an email from Fairmont regarding a lost and found item. I need to ask my daughter if she left something else, and indeed she forgot her laptop charger. I really appreciate their effort for reaching out just so the forgotten item would be returned to me. Kudos to the honest housekeeping staff, and the compassionate Concierge.

Dear Ms. T., Thank you for your kind feedback regarding your recent stay at Fairmont Makati. We are delighted to hear that our staff's dedication to service and integrity made a positive impact on your experience. Our team takes great pride in ensuring that our guests feel valued and well-cared for, and it is gratifying to know that our efforts to return lost items resonated with you. Your appreciation will certainly be shared with our housekeeping and concierge teams. Warmest regards, Michelle Dagdag Guest Experience Executive

Other web-users rate our hotel

  • 766 reviews 9.7/10 Location
  • 1,315 reviews 8.5/10 Room
  • 2,211 reviews 9.4/10 Service
  • 41 reviews 8.1/10 WiFi
  • 519 reviews 7.4/10 Cleanliness
  • 490 reviews 8.6/10 Comfort
  • 385 reviews 8.5/10 Breakfast
  • 171 reviews 9.3/10 Wellness Area

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