Fairmont Makati 5 stars

Customer review rating (ALL Rating) 4.7/5 4,199 reviews

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Description

Hotel extras

  • Exclusive San Lorenzo address, in the heart of Makati’s shopping district

  • Across the street from Greenbelt Park and a short walk to Ayala Museum

  • Fairmont Spa and extensive fitness facilities

  • Stylish rooftop swimming pool with bar area

Our accommodation(s)

Hotel location

Fairmont Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI CITY
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,199 reviews

Customer review rating 5.0/5

Matthew C. Business - Confirmed reviews ALL

I had a wonderful stay at Fairmont Makati. The room was very comfortable, quiet, and spotless, and the location made it easy to walk to shops and restaurants nearby. The highlight of my stay was the executive lounge, where the staff were always warm, attentive, and genuinely caring. They remembered my preferences, checked in on me regularly, and made every visit feel relaxed and personal. The food and evening drinks in the lounge were consistently fresh and well presented, which made it a great place to unwind after a busy day. Overall, the hotel offers excellent service and a welcoming atmosphere, and I would be very happy to stay here again.

Dear Mr C., Thank you for sharing your wonderful experience at Fairmont Makati. We are truly delighted to know that you had such an enjoyable stay with us. It is especially gratifying to hear that you found your room comfortable, quiet, and spotless, and that our location made it convenient for you to explore the nearby shops and restaurants. Your kind words about our Executive Lounge are sincerely appreciated. We are very proud of our team, and it is heartwarming to know that their warm, attentive, and personalized service made your visits to the lounge relaxing and memorable. It is also wonderful to hear that you enjoyed the food and evening drinks while unwinding after a busy day. Thank you once again for your generous feedback. We look forward to welcoming you back to Fairmont Makati for another excellent stay in the near future. Warmest regards, Sam Gil Guest Experience Manager

Customer review rating 5.0/5

Ashwin B. Business - Confirmed reviews ALL

Hotel was wonderful, room was clean and a great size. Staff was very warm and welcoming.

Dear Mr B., Thank you for your kind review. We are delighted to know that you had a wonderful stay with us and that you found your room clean and spacious. It is especially heartwarming to hear that our team made you feel warmly welcomed, as genuine hospitality is what we strive to deliver to every guest. We truly appreciate your feedback and look forward to welcoming you back to Fairmont Makati for another pleasant stay. Warmest regards, Sam Gil Guest Experience Manager

Customer review rating 5.0/5

Charibel E. Business - Confirmed reviews ALL

I liked my high-ceiling room and the scent of the bath products (Le Labo Rose 31). Connectivity was good, too, because I had some work online during my stay. The connector to Landmark was much appreciated and I would like to commend the cheerful and facilitative attitude of the guard who was manning the doors going in and out of the hotel via this connector during my stay. He was quite helpful. Breakfast til 11am on weekends is a great idea and much appreciated. I also liked the fact that the breakfast was never too crowded and there was a fairly varied selection of food. I would definitely not mind staying here again. =)

Dear Ms E., Thank you very much for taking the time to share your wonderful feedback about your recent stay at Fairmont Makati. We are delighted to know that you enjoyed your high-ceiling room, the scent of our Le Labo Rose 31 bath amenities, and the reliable connectivity during your stay. It is also lovely to hear that the direct connector to Landmark added convenience to your visit. Your kind words about the guard assisting guests at the connector doors are truly appreciated, and we will gladly recognize him for his cheerful and helpful service. We are also pleased that you enjoyed our weekend breakfast, particularly the extended hours until 11:00 AM and the relaxed atmosphere with a good variety of selections. Your encouraging feedback truly means a lot to our team, and we look forward to welcoming you back to Fairmont Makati for another enjoyable stay in the future. Warmest regards, Sam Gil Guest Experience Manager

Customer review rating 5.0/5

Nestor A. E. Families - Confirmed reviews ALL

I booked three rooms for myself, my parents and in-laws for the last leg of our family trip in the Philippines. All rooms were great and very comfortable. Bob from housekeeping took care of my senior parents. We were assisted by Benhur and Duty manager Ram on checking and during the duration of our stay AJ and Joy was amazing.

Dear Mr E., Thank you for sharing your wonderful feedback with us. We are truly delighted to know that you and your family had a comfortable and enjoyable stay during the last leg of your trip in the Philippines. It is heartwarming to hear that the rooms met your expectations and that our team’s hospitality helped make your stay even more special. Your kind recognition of Bob from Housekeeping for taking good care of your senior parents is greatly appreciated. We are also pleased to know that Benhur and Duty Manager Ram provided smooth assistance during your check-in, and that AJ and Joy continued to make your stay memorable with their attentive service. Your compliments will certainly be shared with them, as it will mean a great deal to our team. Thank you once again for choosing Fairmont Makati for such a meaningful family stay. We look forward to welcoming you and your loved ones back for another wonderful visit. Warmest regards, Sam Gil Guest Experience Manager

Customer review rating 4.5/5

Rolan Z. Business - Confirmed reviews ALL

It is very nice and good food with good accomodation. I have something to say that maintain the very good hotel.

Dear Mr Z., Thank you for sharing your kind review with us. We are delighted to know that you enjoyed your stay, particularly the good food and comfortable accommodation. Your positive feedback truly means a lot to our team as we continuously strive to provide a very good and memorable experience for our guests. We also appreciate your encouragement to maintain the standards of the hotel. Please rest assured that we remain committed to delivering the quality of service and hospitality that our guests deserve. We look forward to welcoming you back to Fairmont Makati for another enjoyable stay. Warmest regards, Sam Gil Guest Experience Manager

Other web-users rate our hotel

  • 749 reviews 9.7/10 Location
  • 1,328 reviews 8.3/10 Room
  • 2,224 reviews 9.4/10 Service
  • 42 reviews 7.8/10 WiFi
  • 514 reviews 7/10 Cleanliness
  • 490 reviews 8.5/10 Comfort
  • 383 reviews 8.1/10 Breakfast
  • 168 reviews 9.4/10 Wellness Area

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