Fairmont Makati 5 stars

Customer review rating (ALL Rating) 4.7/5 4,130 reviews

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Description

Hotel extras

  • Exclusive San Lorenzo address, in the heart of Makati’s shopping district

  • Across the street from Greenbelt Park and a short walk to Ayala Museum

  • Fairmont Spa and extensive fitness facilities

  • Stylish rooftop swimming pool with bar area

Our accommodation(s)

Hotel location

Fairmont Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI CITY
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,130 reviews

TripAdvisor Rating  4.6/5  3,033 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Florian H. Solo - Confirmed reviews ALL

After a crazy taxi ride from the airport in Manila to the Fairmont hotel, I arrived and was guided to the lounge in the Gold floor. The experience started and I had the most pleasant hotel stay in the whole year. The smile and greeting by all the hotel staff, the excellent food and wine quality and the extremely wide range of offerings during the breakfast buffet will make me come back every year to attend the annual Skat tournament in the German Club Manila.

Customer review rating 0.5/5

Navin D. Business - Confirmed reviews ALL

We organized a Fintech event at Fairmont Makati. Representation from 75 Distinguished Guests from 15+ Banks and Local Banking Community and Intellect Leaders. The facility is great but service is below par and superficial. Not only was our overall experience below average.. the issue at breakfast on day of departure was humiliating to our guests. Yo make matters worse, my Voyageur subscriptions discounts were not applied and I had to produce evidence from Accor websites that these are applicable at Fairmont and Raffles. Poor show ..

Customer review rating 4.0/5

Peter J. F. Business - Confirmed reviews ALL

My only disappointment was an inability to get a queen/king-size bed; my room had 2 doubles, and I couldn't get a room change. As I didn't manage the booking (Business/Amex), I did not know of this until I arrived, and at 6'8" it's not that comfortable to sleep diagonally in a double bed!.

Dear Mr. F., Thank you for your kind words regarding our staff's attentiveness and customer focus. We are delighted to hear that you felt prioritized during your stay. However, I apologize for the inconvenience you experienced with the bed configuration. Unfortunately, due to prior bookings and availability, we could not accommodate your request for a queen or king-size bed. We strive to provide the best possible experience for all our guests and appreciate your understanding in this matter. Sincerely, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Stephen L. Business - Confirmed reviews ALL

Stress free.

Dear Mr. L., Thank you for your positive feedback. We are delighted to hear that your experience at Fairmont Makati was stress-free and that you would recommend us to others. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Sincerely, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Ajay G. Business - Confirmed reviews ALL

Excellent service

Dear Mr. G., Thank you for your kind words regarding your recent stay at Fairmont Makati. We are delighted to hear that you enjoyed our excellent service. Your positive feedback inspires our team to continue delivering exceptional experiences. Sincerely, Michelle Dagdag Guest Experience Executive

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Other web-users rate our hotel

  • 755 reviews 9.6/10 Location
  • 1,316 reviews 8.2/10 Room
  • 2,223 reviews 9.4/10 Service
  • 35 reviews 8.2/10 WiFi
  • 515 reviews 7.4/10 Cleanliness
  • 480 reviews 8.4/10 Comfort
  • 391 reviews 8.3/10 Breakfast
  • 170 reviews 9.5/10 Wellness Area

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