Fairmont Makati 5 stars

Customer review rating (ALL Rating) 4.7/5 4,216 reviews

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Description

Hotel extras

  • Exclusive San Lorenzo address, in the heart of Makati’s shopping district

  • Across the street from Greenbelt Park and a short walk to Ayala Museum

  • Willow Stream Spa and extensive fitness facilities

  • Stylish rooftop swimming pool with bar area

Our accommodation(s)

Hotel location

Fairmont Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI CITY
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,216 reviews

TripAdvisor Rating  4.5/5  2,942 reviews

Certificate of excellence 2024

great food!

TripAdvisor rating 5.0/5

Schmata TripAdvisor review

this hotel Exceeded my expectations. I absolutely loved the food selection where I discovered delicacies I've not had in other hotels in Manila, as well as plenty, and I mean plenty of healthy food choices both in the restaurant and the Cafe. nice pool (can lap swim) and gym too.

Good Location, Classic Luxury

Customer review rating 5.0/5

Sebastian V. B. Families - Confirmed reviews ALL

Upon checking in, it was fast although they couldnt secure us a connecting room but i have seen alot of people in the property soo its fine for me. Room is clean but not that very modern against the competition. The Breakfast Venue has alot of food options and good quaility. Overall great stay.

Dear Mr. B., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our highly accessible location and the delectable spread at our breakfast venue. We appreciate your understanding regarding the connecting room availability, as we strive to accommodate all our guests' requests whenever possible. Your feedback on room modernity will be taken into consideration as we continually enhance our offerings. On behalf of the team, we certainly look forward to welcoming you once again on your next visit as our valued Gold member. Sincerely, Margret Inocencio Guest Experience Lead

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Great location in Makati. Staff were attentive except for Sunday breakfast which had too many outside guests and as a single traveller I was left unserviced and staff seemed stressed. Hairdryer most frustrating to grip the handle enough to work. Spa was amazing!!

Dear Guest, Thank you for your feedback. We are pleased to learn that you enjoyed our accessible location and the spa experience. We sincerely apologize for the service challenges you faced during breakfast and appreciate your comments regarding the hairdryer. Your insights are invaluable as we strive for excellence. We look forward to welcoming you once again on your next business trip as our valued Silver member. Sincerely, Margret Inocencio Guest Experience Lead

Great stay!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Everything was great, from the room to the pool to the buffet breakfast.

Dear Mr. L., Thank you for your kind compliments on your most recent stay with us at Fairmont Makati. We are delighted to learn that you enjoyed your stay, particularly enhanced by our room, pool, and sumptuous buffet breakfast. It was our pleasure to serve you, and we look forward to welcoming you back soon. Sincerely, Margret Inocencio Guest Experience Lead

Exceptional Customer Service at the Heart of Makati CBD

Customer review rating 5.0/5

Nicole T. Families - Confirmed reviews ALL

Definitely a 5-star experience with very accommodating staff (from the lobby guards, front desk, bellmen, and lounge staff)

Dear Ms. T., Thank you for your kind compliments regarding our team and your experience at Fairmont Makati. We are delighted to hear that our staff made a positive impact during your stay. Your feedback inspires us to continue providing exceptional service. On behalf of the team, we look forward to welcoming you once again as our valued Silver member. Sincerely, Margret Inocencio Guest Experience Lead

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Other web-users rate our hotel

  • 891 reviews 9.7/10 Location
  • 1,378 reviews 8.4/10 Room
  • 2,330 reviews 9.3/10 Service
  • 39 reviews 7.9/10 WiFi
  • 546 reviews 7.5/10 Cleanliness
  • 484 reviews 8.5/10 Breakfast
  • 169 reviews 9.5/10 Wellness Area

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