Fairmont Makati 5 stars

TripAdvisor rating 4.5/5 2,364 reviews
Fairmont Makati
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Secure mall access from 10 a.m. to 10 p.m.

  • Free reliable Wi-Fi in guest rooms & public areas

  • Willow Stream spa and expansive Fitness Center

  • Located within the same hotel complex as Raffles Makati

  • Outdoor swimming pool

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
Information message

Fairmont Makati requires a non-refundable deposit on the night of December 31st, 2019 for any stays inclusive of this date. This will override any policies mentioned below. Please contact the hotel for further information.

Hotel location

Fairmont Makati

1 Raffles Drive
Makati Avenue
1224
makati city
philippines

Tel: +6325559888

Fax: (+63)25559899

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NINOY AQUINO INTL AIRPORT At 0km / 0 miles

GPS :14.5513, 121.0231

Our accommodations

Experience the ultimate in luxury and comfort. Each sophisticated guest room offers floor-to-ceiling glass windows overlooking the city, plush bedding, elegant bathrooms, and thoughtful amenities that make every stay truly memorable.

Fairmont King Non-smoking

  • Max. number of persons: 3
  • Area: From 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont King Smoking

  • Max. number of persons: 3
  • Area: From 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont 2 Double Non-smoking

  • Max. number of persons: 4
  • Area: From 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe King Corner Non-smoking

  • Max. number of persons: 3
  • Area: From 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe King Pool View Non-smoking

  • Max. number of persons: 3
  • Area: From 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe 2 Dbl Pool View Non-smoking

  • Max. number of persons: 4
  • Area: From 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Gold King Non-smoking

  • Max. number of persons: 3
  • Area: From 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Gold King Smoking

  • Max. number of persons: 3
  • Area: From 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Gold 2 Doubles Non-smoking

  • Max. number of persons: 4
  • Area: From 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont King Non-smoking Access

  • Max. number of persons: 3
  • Area: From 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe King Corner Room Smoking

  • Max. number of persons: 3
  • Area: From 3
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Gold 2 Double Smoking

  • Max. number of persons: 4
  • Area: From 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Gold Corner Suite

  • Max. number of persons: 3
  • Area: From 80
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Presidential Suite

  • Max. number of persons: 3
  • Area: From 154
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

SPECTRUM

Type of cuisine: International

Photo non contractuelle / Strictly non binding

This all-day-dining restaurant brings to you an array of international cuisine and local Philippine dishes. Cooked to perfection with the finest ingredients, indulge in the concept through an interactive culinary theatre.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ MACARON

Type of cuisine: Cafe

Photo non contractuelle / Strictly non binding

Contemporary and sophisticated Café Macaron is a perfect place to enjoy an array of gourmet sandwiches, bakery items, exquisite homemade cakes and carefully handcrafted pastries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FAIRMONT LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

The Fairmont Lounge offers a light menu and contemporary liquid creations, perfect for informal business discussions, a late afternoon or a relaxing drink at the end of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 859

  • Maximum capacity: 1,010 people

  • Maximum banquet capacity: 720 people

Find out more

Our guest reviews for
Fairmont Makati

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,146 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,364 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Truly Royal Service!

Customer review rating 4.6/5

Wee J. Business - 02/12/2019 Confirmed reviews ALL

Extremely pleased with how the hotel held true to the Royal Service tagline especially noted with pleasant greeting (regardless of the time calls placed to kitchen and reception), handling of breastmilk for freezing (truly appreciated!) and ever willing staff to arrange for transportation. Wi-Fi in car for transfers was also extremely helpful!

Dear Ms. L., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Excellent

Customer review rating 4.6/5

Corrinne Business - 30/11/2019 Confirmed reviews ALL

Fairmont makati has not failed again. Their service is excellent. It feels like home.

Dear Ms. L., Good day and hope all is well. Thank you for another wondeful feedback, we are honored to be your home away from home and will continue to strive to serve our valued guest the Fairmont standards that we are known for. Look forward to welcome you back in the next opportunity. With Best Personal Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Unusual expensive price, Swimming pool in renovation ,

Customer review rating 4.6/5

Thomas R. Business - 30/11/2019 Confirmed reviews ALL

This time poor value for money given the unusual high price for tte room with a view on the renovation work for the swimming pool

Almost Perfect

Customer review rating 4.6/5

Myra F. Families - 28/11/2019 Confirmed reviews ALL

It was a great experience. The hotel staff are commendable. The hotel facilities are excellent except for the swimming pool. I was not aware that Fairmont swimming pool is under renovation. Raffles swimming pool is good but the tiles are starting to peel off, needs to be renovated as well. Overall, it was a great experience, I will book again once Fairmont swimming pool becomes available. Thanks.

REBECCA SINGSON- torn among the rose

Customer review rating 4.6/5

Anonymous Families - 28/11/2019 Confirmed reviews ALL

Could have been perfect, everyone is incredible, from the Valet assist to the Lobby receptionist.. great great experience except for that one rotten employee.Did'nt expect that we will experience such rudeness and sarcastic behavior from a Manager of a 5 star. Was aghast how Rebecca Singson behave towards Filipino guest like us, rude, sarcasting and very much condescending. She's giving Fairmont Hotel a bad name. She need's proper training. Hats off to Mr. Novemer Silvano and Ms. Kristine Del Rosario, who made sure we are ok. If not for them, mr. Silvano and ms. Del Rosario, I will rate this hotel 1 star, not because of the facilities but because of Rebecca Singson.

Brilliant

Customer review rating 4.6/5

M. L. Families - 28/11/2019 Confirmed reviews ALL

Regret not to extend my stay with this fabulous hotel,no choice to find a new hotel to stay 4 days whilst in the philippines.

Dear Ms. L., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive feedback and ratings for improvement from our guest. Having said that, may we please know the details of your feedback reference to your score with your breakfast experience? Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Thank you!

Customer review rating 4.6/5

Anonymous Families - 28/11/2019 Confirmed reviews ALL

We really enjoy our stay especially our kids. It was a memorable day on my special day. I would like to thank you for a surprise greeting, I really appreciate it. Keep it up!

Dear Ms. J., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Relaxing

Customer review rating 4.6/5

Ching Families - 28/11/2019 Confirmed reviews ALL

Staff are very accommodating, the food is great, the ambiance is very relaxing.

Dear Ms. B., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. However, saddened to learn of your unpleasant experience where evident noise was heard from the adjacent room. Please accept our apologies for the incovenience you have been caused. Rest assured that we will try our best to allocate a room away from groups / family on your future stay. Again, please accept our apologies and please feel free to to let us know should we be of any further assistance. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati
Customer review rating 4.6/5

Alberto Z. P. Families - 27/11/2019 Confirmed reviews ALL

Excellent facilities and services. Food was great at the Spectrum!

Dear Mr. p., We very much appreciate your comments regarding your stay at the Fairmont Makati. It is always pleasing to receive positive feedback from our guest. Rest assured this will be shared to the rest of our team members accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Beautiful hotel, nicest people

Customer review rating 4.6/5

Gina Business - 27/11/2019 Confirmed reviews ALL

My stay at the Fairmont Makati was wonderful. Each one of the staff members I spoke to was so warm and friendly and made me feel at home! I wanted to specifically let you know that Jhona and Rose (and the rest of the team who work the buffet breakfast) were so kind and personable! They are one of a kind - you don’t find that everywhere.

Dear Ms. B., Thank you for taking the time to complete our hotel survey following your stay in Fairmont Makati. It is alwasy pleasing to receive positive and commendable service of our team members paticulary Jhona & Rose, rest assured your feedback will be shared with them accordingly. Moreover, we have taken note of your feedback reference to the smell of the room, we will liaise with our maintenance and housekeeping team for appropriate action. Once again, thank you for sharing your experience and we hope to have the pleasure of welcoming you back in a not too distant future. In the meantime, please feel free to let us know if I we can be of any further assistance. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Very nice and welcoming

Customer review rating 4.6/5

Garry B. Business - 27/11/2019 Confirmed reviews ALL

Great service from two of the restaurant staff Chelsea and Roma they went above and beyond to make sure my stay and experience was a good one.

Dear Mr. B., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Likewise your kind compliments with Chelsea and Roma will be shared with them accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Wonderful stay

Customer review rating 4.6/5

Anonymous Families - 26/11/2019 Confirmed reviews ALL

We stayed to celebrate my birthday with my family and it certainly didn’t disappoint although we wished we could have stayed longer, we will come back for sure!

Dear Ms. B., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Awesome, I would tell my friends to come and stay here.

Customer review rating 4.6/5

Anonymous Business - 26/11/2019 Confirmed reviews ALL

I had a restful and quiet night, after traveling this is relaxed night. Room is clean and spacious. Bathrooms are excellent - which gives a person a chance to choose .

Dear Ms. M., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to receive positive ratings from our valued guest. On your review you have rated us 80/100 on arrival experience, may we please know the details so we can address this for improvement? Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Not so good

Customer review rating 4.6/5

Srinivasa R. Business - 26/11/2019 Confirmed reviews ALL

Shower area had problem and too many times people disturbed me

The Fairmont Makati is clearly designed to be a top hotel with superior service and it deliveries on all accounts.

Customer review rating 4.6/5

Ira R. A. Business - 26/11/2019 Confirmed reviews ALL

I am not happy that my deposit was put through even though the final bill was paid complete so I was double charged. Otherwise the hotel and the services were clearly superior.

Dear Mr. A., Thank you for taking the time to complete our hotel survey following your stay in our hotel. We are glad that most of service and facilities were to your satisfaction. However, saddened that your guarantee deposit was not release on time. Please accept our apologies for the inconvenience you have been caused, we have informed our Finance to coordinate with our local bank to release the remaining deposit that we temporarily blocked from your card. This instance are sometimes reflected in the guest credit card as debit whilst the amount was temporary blocked depending on the cut-off date. Again, please accept our apologies and we hope this incident will not mar your otherwise favorable impression of our hotel. In the meantime, if we can be of any further assistance, please do not hesitate to let us know. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Pleasant experience.

Customer review rating 4.6/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

Prompt and Professional service. Attention to detail. Thank you

Dear Mr. D., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Excellent- as usual!

Customer review rating 4.6/5

Ingerith P. Business - 25/11/2019 Confirmed reviews ALL

Another amazing stay at fairmont makati!

Dear Ms. p., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Wonderful Stay

Customer review rating 4.6/5

Jeffrey G. Couples - 25/11/2019 Confirmed reviews ALL

I had never stayed at a Fairmont property before, as a frequent business traveler I simply have others in my rewards portfolio, however, I am definitely adding them. The staff was exceptional, the property was spectacular, the room was supremely comfortable, the breakfast was definitely a diet killer, and, the location was really close to the Makati nightlife. I would highly recommend this hotel. Thank you.

Dear Mr. G., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Great as always

Customer review rating 4.6/5

Joariele P. Business - 24/11/2019 Confirmed reviews ALL

The rooms are nice, well kept and the location is great.

Dear Ms. P., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to receive positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Very friendly, professional and attentive staff throughout

Customer review rating 4.6/5

Jj Business - 24/11/2019 Confirmed reviews ALL

Thoroughly enjoyed the stay and made to feel welcome throughout the time in hotel. All staff were attentive and helpful without being overbearing.

Dear Mr. J., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in makati city