Sofitel Philippine Plaza Manila 5 stars

Customer review rating (ALL Rating) 4.3/5 3,683 reviews

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Description

Hotel extras

  • Modern French and Filipino hotel theme

  • City breaks by the bay

  • Spacious suite with wraparound balcony

  • Enjoy special privileges for children with MyKids program

  • Indulge in our unique drink experience with MyGlass package

Our accommodation(s)

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Hotel location

Sofitel Philippine Plaza Manila

CCP Complex Roxas Boulevard, Pasay City
1300 MANILA
Philippines

GPS:14.55346, 120.980791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,683 reviews

Truly Magnifique

Customer review rating 4.5/5

Laulau Couples - Confirmed reviews ALL

I enjoyed the Club Millésime access. It made our stay more comfortable and convenient. Of course, the free flowing food was also good.

Superb accommodation and friendly staff

Customer review rating 5.0/5

John H. Couples - Confirmed reviews ALL

Ever since we discovered Club Millesime, it has been our go-to booking and we're sad that our last stay will be the last time we'll be having the Club Millesime experience due to Sofitel's closure. Hoping it will reopen again in the near future. I still renewed my Accor Plus membership. Missing the hotel and Spiral already.

I think it was a good decision to close this Hotel and have it renovated.

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

I heard from the news that it will officially close on July 1, 2024. So I wanted to try and experience the hospitality of this hotel before it's gone. So I book the entry level room and I didn't expect much of their service to be a top notch considering that the staffs may no longer be at their best because of the hotel's closure and the issue with some of their labor union. Having these issues aside. I'd say that the room itself was super dated and badly needs renovation. The room did not smell good, I was still expecting it to be a 5-star considering the hotel price is almost $300 or Php15000. The room amenities were average, nothing spectacular. The shower area has molds. and the door of the shower area is not sealed when closed leaving the bathroom flooded when showering. The bed I requested was king size bed but they gave me 2 twin beds that were put together in the middle, the crease in the middle made my sleep uncomfortable. The in-room dining was fine but as overly priced. The serving was good but the quality of the dishes were not worth the price. The staff who served my order looked sad which I understand -sorry I did not think of giving you tip :( The breakfast buffet was at 6:30 and I though I heard the receptionist say 6:00 but it was fine. I did not enjoy the service because everything is manned and you don't have the liberty to get as much food as you can. Some servers of some stations were not approachable maybe because they will be jobless soon that's why the are acting that way but hey, it should not be an excuse, this is a 5 star hotel so I expect to get my money's worth. Overall, I did not have a good experience in this hotel, maybe because it's closing and a lot will lose their jobs. If I were here on a different time I may have enjoyed it but yeah I think I just wasted my money booking this hotel. Hopefully in the future, if they will reopen, I can get to experience what most people are hyping about.

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Room should be renovated. Checkin counter tooks so long.

Just Okay

Customer review rating 1.5/5

Mj Families - Confirmed reviews ALL

I know the room I booked was a complimentary stay from my Accor memebership but I was extremely underwhelmed by the whole experience.

Other web-users rate our hotel

  • 1,175 reviews 8.8/10 Location
  • 3,844 reviews 7.2/10 Room
  • 4,793 reviews 8.6/10 Service
  • 82 reviews 6.4/10 WiFi
  • 1,247 reviews 6.9/10 Cleanliness
  • 1,092 reviews 7.2/10 Comfort
  • 976 reviews 8.8/10 Breakfast
  • 892 reviews 6.1/10 Value

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