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Sofitel Philippine Plaza Manila Hotel 5 stars

Customer review rating 4.4/5 21,717 reviews

ALLSAFE approved hotel

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Sofitel Philippine Plaza Manila
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+ 21 Services

Hotel extras

  • Modern French and Filipino fare

  • City breaks by the bay

  • Spacious suite with wraparound balcony

  • Enjoy special privileges for children with MyKids program

  • Indulge in our unique drink experience with MyGlass package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • NINOY AQUINO INTL AIRPORT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Services for children
  • Golf Paying
  • Tennis
  • Other sports activities
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 4 Bar(s)
  • Room service
Business services
  • 17 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Philippine Plaza Manila

CCP Complex Roxas Boulevard
Pasay City
1300 manila
philippines

Tel: +63285735555

Fax: (+63)2/85515610

Check-in from 14h00

Check out up to 12h00

  • By plane

    CENTENNIAL AIRPORT - TERMINAL 2 At 5km / 3.11 miles

  • By plane

    NINOY AQUINO INTL AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By boat

    CCP FERRY STATION At 0.5km / 0.31 miles

GPS :14.55346, 120.980791

Our accommodation(s)

Lagoon swimming pool, tropical gardens in 12-acres with mini golf, tennis and petanque courts and jogging trail. Le Spa and SoFit wellness centers, Gymboree and outdoor playground for superb recreation and sports activities.

Our restaurants and bars

LE BAR

Type of cuisine: International

A unique three-in-one combination of bistro, music lounge and Galette - patisserie and chocolaterie.

  • Monday -
  • Tuesday -
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  • Saturday -
  • Sunday -

SPIRAL

Type of cuisine: International

The 21 dining ateliers of Spiral reflect the best of the world's cuisines in one destination. In France, an atelier is an artist's special workshop, and in Spiral it is where secret recipes are masterfully prepared right before your very eyes.

  • Monday -
  • Tuesday -
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  • Sunday -

SUNSET BAR

Type of cuisine: Barbecue

Features poolside barbecue (weather permitting) of fresh seafood, marinated meats and an array of salads, tropical fruits and native desserts on Fridays and Saturdays. Colorful cultural dance and live band performances are slated.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

LE BAR

A unique three-in-one combination of bistro, music lounge and Galette - patisserie and chocolaterie.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

SNAPS SPORTS BAR

A fun 24 hour sports lounge serving the famous San Miguel beer, with pool tables and happy hour from 5 to 8pm.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
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  • Saturday -
  • Sunday -

SUNSET BAR

Features poolside barbecue (weather permitting) of fresh seafood, marinated meats and an array of salads, tropical fruits and native desserts on Fridays and Saturdays. A colourful cultural song and dance demonstration provides extra entertainment.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
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  • Friday -
  • Saturday -
  • Sunday -

LA VERANDA

The highlight of the new Spiral is La Veranda, an indoor lounge that opens to an outdoor terrace. One can literally watch the sun, the moon and the stars in the sky while sitting in the Parisian style bar.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 2,100

  • Maximum capacity: 2000 people

  • Maximum banquet capacity: 1700 people

Find out more

Our guest reviews for
Sofitel Philippine Plaza Manila

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

21,717 reviews

tripadvisor

TripAdvisor Rating 4.5/5

6,841 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location

Customer review rating 2.5/5

Nette Solo - 06/04/2021 Confirmed reviews ALL

Not happy with my stay in the hotel for the following reasons: 1. I tried many times to call the front desk or reception but to no avail. Is there really somebody sitting in there to answer the call ? 2. The main course has only 4 choices, if you stay for 7 days especially if you are in quarantine, you will eat the same food for 7 days.

Great stay -wonderful junior suite

Customer review rating 4.5/5

Jerry I. Couples - 25/03/2021 Confirmed reviews ALL

Loved the room Loved the view tv was great service was friendly but on the slow side

Very pleasant hotel during quarantine period

Customer review rating 4.0/5

Larraine Solo - 21/03/2021 Confirmed reviews ALL

I specifically chose Sofitel hotel for the 7 days quarantine period in Manila because of its balcony to ensure I will be able to breathe some freash air during my stay and it didn't disappoint because both ambiance and food are quite very good.

Great room accommodations

Customer review rating 4.0/5

Zeny Solo - 11/03/2021 Confirmed reviews ALL

My room assignment was what I requested and thank you for that, made my one week quarantine bearable and enjoyable and everyone put their 2cents to make it better esp. Nina, the manager on duty on my last 2 days. 2 negative points were the food, first breakfast was horrible although it got better everyday but not excellent and to think that I am paying for a suite room, it’s good I did not choose full board I probably would have regretted it. Anyway I am sure I would choose this hotel again if I can have the same room with the view.

Right place for quarantine

Customer review rating 4.0/5

Anonymous Solo - 03/03/2021 Confirmed reviews ALL

Very nice stay, quiet and comfort

good stay

Customer review rating 4.5/5

Anonymous Couples - 23/02/2021 Confirmed reviews ALL

The menu needs improvement

Good Stay, Friendly Staff

Customer review rating 4.5/5

Shan A. Solo - 20/02/2021 Confirmed reviews ALL

The staff were all accommodating and friendly.

Great location, wonderful staff, somewhat deficient hygi.

Customer review rating 4.0/5

Wilfrido S. Business - 13/02/2021 Confirmed reviews ALL

The first contact with Jeanelle and Ron was refreshing. We felt welcome after the long transpacific flight.

Dear Wilfredo *7 S., Your positive review is highly appreciated despite the unfortunate incident during your stay. We hope to be able to make it up to you on your return - you may look for me or Ron or Janelle and we will make sure you will have a magnifique stay. Warm regards, Gladys Lim-Martinez Guest Experience Manager

Best quarantine stay ever!!!

Customer review rating 4.5/5

Inna F. Families - 12/02/2021 Confirmed reviews ALL

We are a family of 5 (with 3 very young kids/toddler); and quarantining at the Sofitel after a long flight was one of the best decisions we’ve ever made! They were very accommodating, since we can’t be together in 1 room, they put us in connecting rooms; since they do not have a microwave for our baby’s bottle sterilisation, they provided a bottle steriliser instead; though we didn’t request for an awesome view of the city and the bay, we got it! We love it that we have our balconies, just to get fresh air once in a while; we love that they provided us a JR. Suite with a separate living room, dining area, mini kitchen, and our bathroom had a tub, to make it easier to bathe our young kids/toddler. They are also one of the few quarantine hotels who allowed food deliveries from the outside instead of just eating from their menu, this is a big deal because we have to stay there for 7 days. Their daily breakfasts were great as well, it came with the room rate, it was a full continental breakfast, and they gave us daily for 5 persons. We love the Sofitel even before, but i didn’t think they are going to be great even for those who are quarantining; a few comments we would say is how difficult it is to call the concierge, maybe because of high volume of calls? And maybe improve their coordination with guests on where the food should be delivered, and where stuff should be picked up, because it kept on changing all through out our stay. But anyway, me and my family had the best stress free, quarantine stay at the Sofitel, they helped us adjust with the time zone easily because of the comfort and warmth that they have given us... thank you very much! This is our second quarantine hotel as I’ve been traveling back and forth to the West even during this pandemic, and they are definitely incomparable to the other hotel/s that I have experienced and heard from others.

Dear Inna F., Bonjour Mabuhay! We very much appreciate your comments regarding your stay at the Sofitel Philippine Plaza Manila and we sincerely promise to work on the details you have elaborated to ensure a magnifique stay on your return. Thank you again for sparing time and we wish you safe travels! Warm regards, Gladys Lim-Martinez Guest Experience Manager

Great stay with high customer Satisfaction

Customer review rating 5.0/5

Ravindra N. Business - 31/12/2020 Confirmed reviews ALL

Great Indian food and hospotality

Dear Ravindra, Welcome back! I do hope you enjoyed December with us. The hotel is not the same as before but I am pleased that your preference for Sofitel has not changed. We wish to be of service to you again. Sincerely, Michelle Olea Guest Experience Director

The BEST of everything all at one place. Sofitel is an AWESOME experience

TripAdvisor rating 5.0/5

Kym M Business - 19/09/2020 TripAdvisor review

The BEST. Absolutely great facility. The best duty managers (Janelle, Ron, Alan, Eina) & concierge (Matt, Paul, Cannon, Brian, Eric, and more). Always there help. Housekeeping very good (Raf, Pauline, Mai) My best stay I ever had. Security, F&B, everyone was a real pleasure to see daily. Thanks to Michelle and Joy, Guest Services. I could write a book on how great the personnel and service was at this resort love them all, and sure miss them. Janelle and Matt are very special. Make sure you meet them. Thank you Sofitel, during tough times with the pandemic, you made my stay wonderful and comfortable, your priceless and never forgettable.

Dear Kym M, It is a pleasure having you here. It is sad because I was not able to send you off. It was so sudden and I was off duty. I hoped to see you one last time. But I do look forward to your return. Thank you for your kindness to the team. See you soon! Regards, Michelle Olea Dir. of Guest Experience

Excellent Stay

Customer review rating 5.0/5

William Y. Couples - 02/04/2020 Confirmed reviews ALL

Its always great staying at the Sofitel Manila

Great stay and differently we will return hopefully next year .

Customer review rating 5.0/5

Jerie M. Couples - 25/03/2020 Confirmed reviews ALL

Everyone was super nice and helpful .

Great service amidst the crisis

Customer review rating 5.0/5

Maria Couples - 23/03/2020 Confirmed reviews ALL

We were delighted with our 5-day stay at The Sofitel, though at a time of crisis as Manila started its lockdown due to the rampage of Covid19. Alrhough faced with uncertainty, the staff at the front desk, restaurants, housekeeping and at the pool remained calm and very helpful. Sofitel has always been a favourite hotel destination for us through the years some rest and recreation.

Great stay and location excellent.

Customer review rating 5.0/5

Clemence M. Couples - 22/03/2020 Confirmed reviews ALL

Employees were very nice and professional.

My comfort place

Customer review rating 5.0/5

Jocelyn L. Families - 21/03/2020 Confirmed reviews ALL

As expected. Sofitel is really a nice place to stay for family bonding and relaxation.. and the ladies whom I talked to in the Accor member lounge was really accommadating and friendly...specially the girl named Kim.. She is so friendly and accommodating.. thanks and see you again..

Special Celebration with Family

TripAdvisor rating 5.0/5

aldwin921 12/03/2020 TripAdvisor review

We booked 4 rooms to celebrate the birthdays of my parents that weekend. The views of Manila Bay was splendid! My nephews and nieces enjoyed playing the swimming pool, while the rest of my family enjoyed the nice resort feeling of the place. They also decorated my parent's room with balloons and a Happy Birthday greeting spread on their bed, which made their day extra special! The staff and food at Spiral were amazing!!!

Great service friendly staff

TripAdvisor rating 5.0/5

Greggybaby 09/03/2020 TripAdvisor review

Thoroughly recommend this hotel the service and location is great and the staff are genuinely friendly Spiral is a great resturant and the Sunset bar as the name suggests is the place to be in the evening The Club lounge is like a home from home very friendly and efficient staff run by Roseville, Miss Rica deserves a special mention Get a high room on the pool side if you can

Excellent resort style hotel with large rooms

TripAdvisor rating 5.0/5

singapore1009 01/03/2020 TripAdvisor review

Excellent hotel with friendly staff. Great pool and facilities. Restaurants were very good. Safety and security were not over the top. Hotel seemed busy all the time but no delays were experienced. Check in and check out was very quick.

Dear Sinagpore1009, Bonjour Mabuhay! Thank you for choosing Sofitel Philippine Plaza Manila for your stay here in the Philippines. We appreciate your time in sharing with us the experiences you have had during you stay. This is truly essential to us in order to be better in what we do. We are looking forward to have you back again. Warm regards, Thalia Bondoc Assistant Guest Experience Manager

Property experience was good, booking experience was a nightmare

TripAdvisor rating 3.0/5

Rei_Sabis 24/02/2020 TripAdvisor review

I chose the Sofitel Philippine Plaza hotel because of its reputation as a five star hotel. I booked our stay thru the Accor Hotels website back in Aug 2019. Checked in at the hotel on February 18, 2020 only to find out that the hotel did not receive my payment or my card was not charged. this is actually false as I saw that charge on my September 2019 statement and paid it off. I had no choice but to pay again or else I have nowhere else to stay. At the end of my stay I was expecting to pay my original quote of PHP4161 per night totalling PHP 15332.87 provided back in August. I ended up paying PHP 17,772.84 I checked with the front desk and they mentioned this is the rate for February and its different from the rate I booked back in August, the employee during check a few days back mentioned that the rate should be the same. The accomodation breakdown are as follows: 02/18/2020 : PHP 6615.89 instead of PHP 4161 02/19/2020: PHP 6046.23 instead of PHP 4161 02/20/2020: PHP 5110.75 instead of PHP 4161 I have booked hotels from my previous travels and did not come across such a horrible experience. I left the country and returned to Canada upset on why a 5 star hotel can mess up the billing and had stressed me out during my stay instead of the expected R&R. I could not recommend this hotel to friends and family in the near future.

Dear Rei_Sabis, First of all I would like to thank you for choosing Sofitel Manila for your stay in the Philippines, Please accept my apology for the inconvenience you have experienced during your stay, I do understand where you are coming from and I would be happy to assist you in order to solve this incident, Here is my contact detail: H6308-GR3@SOFITEL.COM, Thank you, Warm regards, Thalia Bondoc Assistant Guest Experience Manager

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