Sofitel Philippine Plaza Manila Hotel 5 stars

It was beautiful and serene. ❤️

All hotel personnel are awesome particularly the waiters and personnel of the SPIRAL

A great hotel, as you’d expect of a Sofitel. It was very busy during our Saturday night stay and so at times we felt a part of a ‘system’ rather than a valued guest. A few things we asked for slightly out of ‘normal’ the hotel couldn’t cope with.

I always enjoy this hotel for the attentiveness of the staff as well as the excellent facilities and location. I love to recommend it to friends and colleagues who are visiting Manila

Rooms are great, but the acoustics are not that good or the event at the nearby tent is just really too loud. We can’t relax until the event was done (around 11-12mn). The pool design and landscape should be improved. Breakfast room service is great.

Wonderful & relaxing

We had a wonderful stay at the hotel

Stay was ok overall. Needed assistance to call an airline so got the business centre to help with the calling but was not told that the cost will be 60 pesos per minute but free if we call from the room(since I am a platinum member). They did tell us that there will be charges but we never expected it to be 60 pesos a minute which is not too low a price especially if you can get it for free if we call from the room. We actually passed them our Philippines mobile line to get them to try calling but it didn’t work out so they told us to use their landline.

It was really good. Enjoyed spiral food many choices and beautiful Christmas set up

Very happy with the overall experience, every hotel employee was very pleasant and helpful. It was easy to see this was a 5 star hotel with a 5 star experience.......only the checkout experience marred an otherwise perfect honeymoon stay.

pleasant, sofitel is always our home away from home.

Staff members are extremely helpful and pleasing. Valet service was great. My only concern was one reserved room was given to us late (around 4pm), when we were able to check in online and arrived on time. That was quite a hassle.

Dear Sir / Madam, It was a wonderful stay at your hotel. Every staff member was well behaved. I was overwhelmed by the hospitality and the care taken by your hotel. I will strongly recommend to others to have a stay at your hotel whenever they get an opportunity to visit Manila. Thanking you, (P. Wilson)

A very good experience. I travel the world and the staff at this Sofitel was the best. The Spiral restaurant had a wonderful array of dishes from most part of the world. All the ladies who greet you as you enter were friendly and helpful. I must mention Dani Ann who went the extra mile. The service at theClub Millesime was just as professional. My thanks to Iyrah, Nina, Nikki, kim, Sam Elaine, Sally and many more. I mustn’t forget Nicole at the guest experience desk. Please covey my thanks to them all. It will s important to note that because of these wonderful people we have booked a further 18 nights for next June 2020.

My stay in Sofitel has been nothing short of delightful. Sofitel's special brand of accommodation is something that I always return to, and I felt that this was most evident with the warmth and cordiality from the members of the hotel staff. In particular, I was once again impressed by the employees in Le Bar. The restaurant staff never failed to go the extra mile. This time around, I was served by the sommelier, Mr. Jhay Celeste and the bartender, Mr. Jay Callanga. I was able to enjoy different beverages that are only and uniquely available in that bar. Greatly attuned to the needs of their guests, I was lucky to have been served a cocktail that the bartender has specially prepared for me and my companion. I also loved the flavors of the mulled wine that was concocted by the sommelier. The exceptional drink greatly reminded me of German Christmas wine, which I did not expect to find at the heart of Manila. Shortly before closing, I was also fortunate to have been given a token (a hand painted empty bottle of wine that said "Good Luck!") after the staff found out that I had a crucial appointment the next day. From this short encounter alone, I was already convinced that it was the best decision to have spent my weekend in this hotel. I have been to many different places but I feel that the hospitality of the staff in Sofitel is superior and incomparable. I will gladly return again in the future!