Raffles Makati 5 stars

Customer review rating (ALL Rating) 4.8/5 591 reviews

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Description

Hotel extras

  • Labelled ALLSAFE

  • Spacious, all-suite accommodation

  • Located in the same hotel complex as Fairmont Makati

  • Seven exciting dining outlets, including rooftop bar and French Provençal brasserie

  • Outdoor swimming pool, Willow Stream spa and fitness centre

Our accommodation(s)

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Hotel location

Raffles Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  591 reviews

TripAdvisor Rating  5.0/5  961 reviews

Certificate of excellence 2024

The Writers bar the place to go!

TripAdvisor rating 5.0/5

Travel G TripAdvisor review

The writers bar is iconic and the high tea amazing! The nice "salon" is cozy and warm. Special appreciation to the delightful Jamie and her lovely smile. She certainly contributed to make the moment spécial! Tea lovers this is the place to be!

Excellent accommodations and staff.

Customer review rating 5.0/5

Anthony W. Couples - Confirmed reviews ALL

All aspects of my stay met or exceeded my expectations. From the airport pickup to the Spa treatment.

Dear Mr. W., Thank you for your kind words regarding your recent stay at Raffles Makati. We are delighted to hear that our accommodations and team exceeded your expectations, particularly the airport pickup and spa experience. Your satisfaction is our top priority, and it is rewarding to know we succeeded in making your visit enjoyable. On behalf of the team, we look forward to welcoming you back in the future. Sincerely, Margret Inocencio Guest Experience Manager

Excellent stay

Customer review rating 5.0/5

Frank I. Families - Confirmed reviews ALL

Raffles Makati truly feels like home! The housekeeping team was exceptional, ensuring every detail was perfect. Transportation services were prompt and reliable, and the location is ideal for both business and leisure. Highly recommended!

Dear Mr. I., Thank you for such a heartfelt and glowing review! We’re delighted that Raffles Makati felt like home to you—that’s exactly the experience we strive to provide for our guests. It’s wonderful to hear that our housekeeping team ensured every detail was perfect and that our transportation services met your expectations. We’re especially thrilled by your kind words about Ms. Aubrey—we couldn’t agree more that she’s a gem! Your recognition of our respectful, caring, and genuinely friendly staff means so much to us, as their warm hospitality is the cornerstone of what we do. We’re also pleased that you enjoyed the exceptional service at the Writer’s Bar. Your thoughtful compliments motivate us to continue delivering outstanding experiences, and we can’t wait to welcome you back to Raffles Makati for another memorable stay! Sincerely, Michelle Dagdag Guest Experience Executive

Great stay, convenient location and amazing staff

Customer review rating 5.0/5

Kaylynn N. Couples - Confirmed reviews ALL

Overall we had enjoyed our stay at Raffles Makati. Service was great and we loved the bath that th butler has drawn. Probably the best we had.

Dear Ms. N., Thank you for sharing your wonderful experience at Raffles Makati! We're delighted to hear that you enjoyed your stay and appreciated the exceptional service provided by our team. It’s great to know you loved the bath drawn by the butler—it’s always our pleasure to add a touch of luxury to your stay. We apologize for the mix-up with your arrival dates but are glad the front office team was able to resolve it promptly. A special thank you for recognizing Butler Dennis and Jay from Mistral Bar; we’ll be sure to pass along your kind words to them. We’re grateful for the opportunity to look after you and hope to welcome you back for another memorable stay in the future! Sincerely, Michelle Dagdag Guest Experience Executive

A Luxurious VIP Experience in the Heart of the City

Customer review rating 4.5/5

Ross B. Families - Confirmed reviews ALL

Raffles Makati truly exemplifies the hallmark of the Raffles brand, offering an unmatched blend of luxury, service, and comfort. The location is absolutely brilliant, placing you in the heart of Makati with everything you need just steps away. From the moment we arrived to the moment we departed, we were treated like VIPs. The service was exceptional, with every detail meticulously attended to. Staying here felt like living in a grand apartment, complete with the indulgence of a personal butler and a dedicated team ready to assist with anything we needed. The facilities were outstanding, striking the perfect balance between elegance and functionality. Special thanks to the incredible management team for making our stay nothing short of brilliant. Raffles Makati is a true sanctuary of luxury, and we can't wait to return!

Dear Mr. B., Thank you for your glowing review of your recent stay at Raffles Makati. We are truly honored by your kind words and delighted to know that your experience with us exceeded your expectations. At Raffles Makati, we strive to embody the essence of luxury, comfort, and personalized service that defines our brand, and it is heartwarming to know that you felt treated like a VIP throughout your stay. From our prime location in the heart of Makati to the attentive service provided by our dedicated team, we are thrilled that every aspect of your visit contributed to a memorable experience. Your appreciation of our facilities, the elegant yet functional design, and the bespoke butler service reaffirms our commitment to delivering unparalleled guest satisfaction. It is especially rewarding to hear that the management team and staff played a significant role in making your stay exceptional. We sincerely thank you for your kind compliments and look forward to welcoming you back to Raffles Makati for another unforgettable stay as our valued Diamond member. Sincerely, Margret Inocencio Guest Experience Lead

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Other web-users rate our hotel

  • 129 reviews 9.4/10 Location
  • 277 reviews 8.9/10 Room
  • 534 reviews 9.6/10 Service
  • 160 reviews 9.2/10 Vibe
  • 84 reviews 8.6/10 Amenities
  • 82 reviews 9.5/10 Comfort
  • 58 reviews 9/10 Cleanliness
  • 56 reviews 8.1/10 Breakfast

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