Raffles Makati 5 stars

Customer review rating (ALL Rating) 4.8/5 704 reviews

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Description

Hotel extras

  • 30-storey glass building with spacious, all-suite accommodation

  • Located in the same hotel complex as Fairmont Makati

  • Seven exciting dining outlets, including rooftop bar and French Provençal brasserie

  • Outdoor swimming pool, Fairmont Spa and Fitness Centre

Our accommodation(s)

Hotel location

Raffles Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  704 reviews

Customer review rating 4.5/5

Jane C. Couples - Confirmed reviews ALL

Rooms are updated which is nice but the rest of the hotel could definitely use remodeling.

Dear Ms. C., Thank you for your feedback regarding the updated rooms. We appreciate your comments about the hotel's overall condition and will certainly take them into consideration as we continuously strive to enhance our guests' experiences. Sincerely, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Mary V. G. Couples - Confirmed reviews ALL

Mr. Bernd Schneider is a real hotelier of the old school but fulfilling the needs of the guests in 2026!!!

Dear Ms. G., Thank you for your kind words about Raffles Makati. We are delighted to know that you consider us your Manila home and appreciate Mr. Bernd Schneider's dedication to guest satisfaction. Your feedback inspires us to continue providing exceptional service. Sincerely, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Cherie T. Couples - Confirmed reviews ALL

We spent 4 days here at Raffles Makati and it was amazing. The staff is incredibly friendly and helpful. As soon as we arrived, they helped us with our luggage and was greeted by the concierge. Diane was so nice and provided local recommendations for our time there. She assisted with booking us a couples massage and also offered us the Valentine’s Day special price, which I am glad we did when we arrived because they book up fast. The rooms were nice and clean, and had all the amenities needed for our stay. Filtered water and nespresso pods were provided. The only issue I had was the sofa did not have back cushions so that wasn’t comfortable to lounge in. The hotel is conveniently located across from Greenbelt mall, the landmark and Glorietta. If you’re looking for a comfortable stay, look no further and book with Raffles.

Dear Ms. T., Thank you for taking the time to share your experience at Raffles Makati. We are delighted to hear that you found our location to be perfect and appreciated the friendly assistance provided by our staff, particularly Diane. It is always rewarding to know that our guests enjoyed their time and benefited from our local recommendations and special offers. I appreciate your feedback regarding the sofa in your room. Your comfort is important to us, and I will ensure that this information is shared with our team for review. We strive to maintain a high standard of quality in our accommodations, and your insights assist us in achieving that goal. We are grateful for your recommendation and hope to welcome you back for another enjoyable stay in the future. Sincerely, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Malcolm P. B. Couples - Confirmed reviews ALL

Good Service, good room

Dear Mr. B., Thank you for your positive feedback regarding your recent stay at Raffles Makati. We are delighted to hear that you enjoyed our service and accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Sincerely, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Suzette S. Couples - Confirmed reviews ALL

We had a lovely stay. We were surprised with the excellent service of all staff from the moment of check in, our butler, restaurant services until our check out.

Dear Ms. S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the excellent service provided by our team from check-in to check-out. Your appreciation motivates us to continue delivering memorable experiences. Sincerely, Michelle Dagdag Guest Experience Executive

Other web-users rate our hotel

  • 150 reviews 9.7/10 Location
  • 304 reviews 9/10 Room
  • 588 reviews 9.5/10 Service
  • 186 reviews 9.5/10 Vibe
  • 159 reviews 8.5/10 Food
  • 122 reviews 9.2/10 Comfort
  • 113 reviews 8.8/10 Amenities
  • 80 reviews 8.6/10 Breakfast

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