Raffles Makati 5 stars

Customer review rating (ALL Rating) 4.8/5 844 reviews

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Description

Hotel extras

  • One Michelin Key hotel in the Philippines

  • 30-storey glass building with spacious, all-suite accommodation

  • Located in the same hotel complex as Fairmont Makati

  • Seven exciting dining outlets, including rooftop bar and French Provençal brasserie

  • Outdoor swimming pool, Fairmont Spa and Fitness Centre

Our accommodation(s)

Book this hotel
Room 1

Spacious and elegant suite with luxurious furniture, wooden floors, a spacious marble bathroom, and curated artwork from the Hotel Art collection. For guests with limited mobility, a selection of our suites is designed to ensure comfort and accessibility.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 60 m² / 645 sq ft
  • Bedding 2 x Queen size bed(s)
  • Views: City View

Expansive suite featuring a separate living room and bedroom, intricately designed for an engaging stay. This suite is thoughtfully adorned with artwork from the Hotel Art collection.

  • Views:

    City View

Max. number of persons
3
Area
From 120 m² / 1291 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats
  • Safe large enough to accommodate a laptop

Indulge in a stately one-bedroom Presidential Suite that features a bedroom, separate living and dining room, foyer, kitchen, and a walk-in wardrobe that leads into an elegant bathroom.

  • Views:

    City View

Max. number of persons
3
Area
From 130 m² / 1399 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Apartment

Residence 1 BR Executive

Ideal for longer stays, this spacious one-bedroom unit features a separate living room, a dedicated dining area, a fully equipped kitchen, an opulent bathroom, and a thoughtfully furnished laundry space for your convenience.

  • Views:

    City View

Max. number of persons
3
Area
From 81 m² / 871 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee maker
  • Dishwasher
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

Residence 2 BR Deluxe

Experience the perfect fusion of function and timeless beauty in this spacious, tastefully decorated two-bedroom residential unit, reflecting impeccable urban design.

  • Views:

    City View

Max. number of persons
4
Area
From 130 m² / 1399 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

Residence 2 BR Executive

Elegant two-bedroom residential unit offering refined spaces, generously furnished and well-equipped to cater to your lifestyle.

  • Views:

    City View

Max. number of persons
4
Area
From 150 m² / 1614 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Dishwasher
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

Residence 3 BR Deluxe

An extensive, luxurious three-bedroom residential unit with separate living and dining areas, a fully-equipped kitchen, and elegantly furnished bathrooms.

  • Views:

    City View

Max. number of persons
8
Area
From 209 m² / 2249 sq ft

Bedding

Queen size bed(s) x2

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

Residence 3 BR Executive

This exquisite three-bedroom residential unit features distinct living and dining spaces, a gourmet-ready kitchen, and a laundry area. Immerse yourself in the luxurious amenities and admire the rich wood accents that define this sophisticated retreat.

  • Views:

    City View

Max. number of persons
8
Area
From 233 m² / 2507 sq ft

Bedding

Double bed(s) x2

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

Residence 3 BR Penthouse

An inspiring penthouse residential unit with three bedrooms and sophisticated living essentials for an alluring extended stay at the heart of the city.

  • Views:

    City View

Max. number of persons
8
Area
From 233 m² / 2507 sq ft

Bedding

Queen size bed(s) x2

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

Residence 4 BR Penthouse

A majestic penthouse residential unit with four bedrooms and sophisticated living essentials for an alluring extended stay at the heart of the city.

  • Views:

    City View

Max. number of persons
9
Area
From 402 m² / 4327 sq ft

Bedding

Queen size bed(s) x3

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Dishwasher
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Raffles Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 128 rooms
  • One room for people with reduced mobility
  • 6 connecting rooms
  • 32 non-smoking rooms
  • 28 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine

Catering

4 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge

Business

2 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels

Well-being

Outdoor Swimming Pool

  • Outside
  • On site

Fitness Centre

  • On site

Fairmont Spa

  • On site

Sports and leisure

Gym

  • Nearby
  • On site

This lively all-day dining restaurant offers an array of international and local fare prepared fresh at interactive culinary theaters buffet-style

Gourmet sandwiches, exquisite home-made cakes, carefully handcrafted pastries and our signature macarons all in an informal café setting.

Inspired by Raffles Singapore, our Writers Bar outpost serves classic cocktails, light snacks and traditional afternoon tea.

MISTRAL ROOFTOP BAR

Head to the 10th floor for a scintillating skyline view, DJ mixes and the best sundowners in the city.

Bar Type
BAR
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday Closed
Friday Closed
Saturday
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling

Snacks facilities

  • Cold snacks
  • Hot snacks

Head to the 10th floor for a scintillating skyline view, DJ mixes and the best sundowners in the city.

Located on the ninth (9th) floor, take a relaxing dip into the cool waters of our 26-meter swimming pool while surrounded by the sights and sounds of a vibrant lifestyle district.

Adjacent to the Fairmont Spa is our 283 square meters state-of-the-art Makati City gym offering a stunning view of the bustling city.

Designed to promote inner peace and serenity, Fairmont Spa features five (5) treatment rooms and a wide range of natural therapies that allow you to relax and truly indulge the body, mind and spirit.

Raffles Makati provides an enchanting setting for every romantic occasion, from perfect proposals to dream weddings, unforgettable honeymoons to the most cherished anniversary celebrations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  844 reviews

Customer review rating 4.5/5

Ko S. H. Friends - Confirmed reviews ALL

Dear Mr. S. H., Thank you for sharing your delightful experience at Raffles Makati. We are pleased to hear that our team members provided exceptional service and made your stay memorable, despite the initial challenges. Your kind words for Gilbert, AJ, Abby, Marcel, Eri, Jullian, and all our teams will be shared with them, as they will be thrilled to know their efforts made a positive impact on your visit. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Liam B. Solo - Confirmed reviews ALL

Dear Mr. B., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our service, breakfast, and room service. Your kind words motivate our team to continuously strive for excellence. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Maria C. E. Families - Confirmed reviews ALL

Dear Ms. E., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and that our staff met your needs with friendliness and professionalism. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 1.5/5

David B. Business - Confirmed reviews ALL

Customer review rating 5.0/5

M. M. Couples - Confirmed reviews ALL

Dear Mr. M., Thank you for sharing your delightful experience at Raffles Makati. We are truly honored to have been part of such a special occasion for you and your wife. It is heartening to know that our team, particularly Marcel and Yunica, contributed positively to your stay with their attentiveness and personalized service. Your kind words about our thoughtful gestures, such as the welcome notes, are genuinely appreciated as well. We strive to provide memorable experiences and it is rewarding to hear that you found our hospitality comparable to your previous stays at Raffles Jakarta and The St. Regis Jakarta. Please rest assured that your compliments will be shared with the entire team, especially with the doorman who made a lasting impression on you. Thank you once again for your generous feedback. We look forward to welcoming you back for another unforgettable stay in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Dear Mr. S. H., Thank you for sharing your delightful experience at Raffles Makati. We are pleased to hear that our team members provided exceptional service and made your stay memorable, despite the initial challenges. Your kind words for Gilbert, AJ, Abby, Marcel, Eri, Jullian, and all our teams will be shared with them, as they will be thrilled to know their efforts made a positive impact on your visit. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Liam B. Solo - Confirmed reviews ALL

Amazing service, great breakfast, good room service, and everyone tries to go above and beyond the regular expectations.

Dear Mr. B., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our service, breakfast, and room service. Your kind words motivate our team to continuously strive for excellence. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Maria C. E. Families - Confirmed reviews ALL

Staff are very friendly and accommodating to our needs

Dear Ms. E., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and that our staff met your needs with friendliness and professionalism. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 1.5/5

David B. Business - Confirmed reviews ALL

Check in with Sheena was terrible and continued to be terrible while she pushed back on our guaranteed late check out ( Centurion Benefit). I don't think i would return on this basis. I was not made to feel like an Accor platinium member and booking under Centurion was a struggle. Something i will notify Amex about and suggest not booking anyone in this hotel. Rest of the staff were excellent. Though last morning, i went to breakfast at 10.40 Sunday and was told the kitchen was closed.

Customer review rating 5.0/5

M. M. Couples - Confirmed reviews ALL

I can confidently say that everything about our stay at Raffles Makati was absolutely perfect. The warm welcome we received for our special occasion was incredibly memorable. My wife even stated that our experience here was more memorable than our stays at Raffles Jakarta and The St. Regis Jakarta, which is a massive compliment as those are her two absolute favorite hotels back in our home base. While I apologize for not catching every staff member's name, a few individuals truly made our trip special. A huge appreciation goes to Marcel. I reached out to him with multiple requests, and he was always exceptionally fast to respond and helpful in sorting everything out for us. We also deeply appreciated the thoughtful small welcome notes left in our room every afternoon. We were also wonderfully assisted by Yunica, whose name instantly brought a smile to our faces because it is so similar to my wife’s name, Yunita. She warmly took the time to recommend several local foods we absolutely had to try during our short honeymoon in Makati. Finally, I must mention the incredibly attentive doorman in the brown uniform. I regret forgetting his name, but his promptness and the way he always greeted us personally by our names every time we arrived or departed left a lasting impression on me. Thank you, Raffles Makati, for an unforgettable stay.

Dear Mr. M., Thank you for sharing your delightful experience at Raffles Makati. We are truly honored to have been part of such a special occasion for you and your wife. It is heartening to know that our team, particularly Marcel and Yunica, contributed positively to your stay with their attentiveness and personalized service. Your kind words about our thoughtful gestures, such as the welcome notes, are genuinely appreciated as well. We strive to provide memorable experiences and it is rewarding to hear that you found our hospitality comparable to your previous stays at Raffles Jakarta and The St. Regis Jakarta. Please rest assured that your compliments will be shared with the entire team, especially with the doorman who made a lasting impression on you. Thank you once again for your generous feedback. We look forward to welcoming you back for another unforgettable stay in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Arnel P. Couples - Confirmed reviews ALL

The hotel offers an exclusive and tranquil atmosphere, with attentive staff who make you feel well taken care of. Despite being right in the heart of the city, it feels like a peaceful retreat—perfect for relaxing and unwinding. The breakfast was also excellent. Overall, a lovely experience and a great place to escape the hustle and bustle of the city.

Dear Mr. P., Thank you for your kind words regarding your recent stay at Raffles Makati. We are delighted to hear that you enjoyed the exclusive atmosphere and the attentive service provided by our staff. It is our goal to create a peaceful retreat for our guests, and we are pleased that you found it to be a perfect escape from the city. We appreciate your feedback on our breakfast offerings and are grateful for your positive review. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Miguel B. Couples - Confirmed reviews ALL

The staff members were genuinely friendly,approachable ,and welcoming.

Dear Mr. B., Thank you for choosing Raffles Makati, and for taking the time to leave a review regarding your recent stay. We are delighted to learn that you enjoyed your experience, and we look forward to welcoming you back for more stories and sojourns here at Raffles Makati very soon. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Jose R. V. Couples - Confirmed reviews ALL

Had a great time at Raffles with my wife. Had a great afternoon tea experience and spa. Those are a must to do when you stay at Raffles.

Dear Mr. V., Thank you for your positive feedback regarding your stay at Raffles Makati. We are delighted to hear that you and your wife enjoyed the afternoon tea and spa experiences. We look forward to welcoming you back for another memorable visit. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Regine M. T. Couples - Confirmed reviews ALL

Raffles Makati has once again raised the bar for what world-class hospitality looks like. We recently returned to celebrate our anniversary, and the entire team went above and beyond to make our stay feel deeply special, thoughtful, and seamless from beginning to end. The crown jewel of this property remains its legendary butler service. A massive thank you to Kent, Sebastian, and John—along with the entire butler team—for their warmth, discretion, and proactive care. I was floored that the team even remembered my exact coffee preference from my previous visit. Waking up to that caliber of personalized attention is rare, even among top luxury hotels. Beyond the suite, the dining was exceptional throughout the weekend. Afternoon tea at The Writers Bar was superb as always—elegant, beautifully executed, and flawlessly paced. Breakfast at Mireio featured a different culinary concept this time, but the kitchen knocked it out of the park; the food still hits every single high note. Celebrating our milestone here was the best decision we made, and the team's intuitive touches made our anniversary truly unforgettable. We are already looking forward to our next stay!

Dear Ms. T., Thank you for taking the time to share your wonderful experience at Raffles Makati. We are thrilled to learn that your anniversary celebration was enhanced by our team's exceptional service and attention to detail. It brings us immense joy to know that our butler team, including Kent, Sebastian, and John, made a lasting impression through their personalized care. We are also delighted that you enjoyed our dining offerings, particularly the afternoon tea at The Writers Bar and breakfast at Mireio. Your appreciation for the culinary excellence and the overall ambiance of our property is deeply valued. It is our mission to create memorable experiences for our guests, and we are honored that you chose to celebrate such a significant milestone with us. We eagerly anticipate welcoming you back for your next stay and hope to provide you with another unforgettable experience. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Mohammad A. Families - Confirmed reviews ALL

Amazing stay at the luxurious Hotel Raffles Makati. Super friendly welcoming staff. Amazing breakfast. Spacious suite room. Highly recommended.

Dear Mr. A., Thank you for your kind words regarding your recent stay at Raffles Makati. We are delighted to hear that you enjoyed the luxurious accommodations, the welcoming service from our staff, and our breakfast offerings. Your recommendation means a great deal to us. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Maria B. A. Families - Confirmed reviews ALL

I’m very happy with the service. And I’m willing to come back and stay with Raffles every year.

Dear Ms. A., Thank you for your kind words regarding our well-trained staff and the service you received. We are delighted to hear that you are looking forward to returning to Raffles Makati each year. Your satisfaction is our priority, and we look forward to welcoming you back. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 4.5/5

Benjamin B. Business - Confirmed reviews ALL

Stepping into Raffles Manila is an immediate retreat into refined sophistication. Perfectly situated for navigating the city's business hubs, the property serves as a sanctuary of understated opulence. From the impeccably curated interiors and world-class amenities to the utterly bespoke service, every touchpoint reflects a commitment to excellence. The staff operates with an intuitive level of hospitality that turns a routine corporate trip into a masterclass in luxury. A stellar experience from check-in to departure.

Dear Mr. B., Thank you for your wonderful feedback regarding your recent stay at Raffles Makati. We are thrilled to hear that you found our property to be a sanctuary of sophistication, and that our team's commitment to excellence contributed positively to your experience. It is our goal to provide bespoke service that transforms every visit into a memorable retreat. Your kind words about our amenities and interiors are greatly appreciated. We look forward to welcoming you back for another stellar experience in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Ren-arthur A. Families - Confirmed reviews ALL

Location was great! Great staff, made our whole family’s stay very comfortable.

Dear Mr. A., Thank you for your positive feedback. We are delighted to hear that you and your family enjoyed our prime location and the comfort provided during your stay. Your kind words about our staff are greatly appreciated, as they strive to ensure a memorable experience for all our guests. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Manette M. Business - Confirmed reviews ALL

From day one to day seven, I enjoyed an amazing stay at Raffles Hotel. My room was consistently clean and tidy. The breakfast at Spectrum offered a wide variety of options and was also very nice. The staff, from the lobby to the pool, were friendly and accommodating.

Dear Ms. M., Thank you for sharing your positive experience at Raffles Makati. We are thrilled to hear that you enjoyed your stay and found our service to be excellent across all departments. It is gratifying to know that you appreciated the cleanliness of your room and the variety offered at breakfast in Spectrum. Your kind words about our friendly and accommodating staff will certainly inspire our team to continue delivering exceptional service. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Marc F. E. Families - Confirmed reviews ALL

Booked through Accor Plus 2-for-1 for my birthday staycation. Congratulations on the two Michelin Keys! My friend's early check-in and the online incidental deposit were handled seamlessly. The birthday cake and TV greeting were a lovely touch, the room was clean the whole stay, and breakfast was amazing as always. A memorable birthday overall.

Dear Mr. E., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Fairmont Makati. We are delighted to know that your birthday celebration was a memorable one and that you enjoyed the special touches, seamless arrival experience, clean accommodations, and breakfast offerings. We also appreciate your valuable feedback regarding your room preferences and pre-arrival arrangements, which have been duly noted for review. Thank you once again for choosing Fairmont Makati and for your continued loyalty as an ALL Platinum member. We look forward to welcoming you back for another exceptional stay in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Angreni L. B. Friends - Confirmed reviews ALL

The Experience at Raffles Makati was truly special. Warm smiles, thoughtful details, genuine care, and a wonderful team who made us feel truly welcomed

Dear Ms. B., Thank you for your kind words regarding your stay at Raffles Makati. We are delighted to hear that our team's warmth and attention to detail contributed to your wonderful experience. It is our pleasure to provide genuine care to our guests, and we look forward to welcoming you back. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Albert C. L. Families - Confirmed reviews ALL

Superb customer service. Erica and the team at the Writer's Bar gave excellent service as well as buttler JP. Front desk team was friendly.

Dear Mr. L., Thank you for your kind words regarding our team members at the Writer's Bar and the front desk. We are delighted to hear that you experienced superb customer service during your stay. Your feedback is greatly appreciated. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

John C. M. Friends - Confirmed reviews ALL

We checked in to watch a theater play near the area. We were greeted like it was our own home, provided with butler service whom delivered everything we needed even at the middle of the night. All staff members were professional and accommodating.

Dear Mr. M., Thank you for your generous feedback. We are delighted to learn that our hospitality and butler service met your expectations during your stay. Your kind words will be shared with our team, as they strive to provide a home-like experience for all our guests. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Michael F. Families - Confirmed reviews ALL

All Hotel staff were warm and accommodating, serving with smiles on their faces. The personalized greeting to celebrate my 44th birthday along with the cake and pastries were delightful. Loved the music and the afternoon tea set at The Writer’s Bar. Kids enjoyed the lap pool where we spent our afternoon. The cocktails at 6 set the mood for a lively evening spent at the Longhorn bar. Breakfast with the family at Mireio was exceptional - talk about fine dining with stunning view of the city. Our 2-night stay at Raffles was perfect. We’ll definitely go back.

Dear Mr. F., Thank you for taking the time to share your delightful experience at Raffles Makati. We are thrilled to hear that your staycation was one of your best, and it is rewarding to know that our staff's warm hospitality contributed to your memorable celebration of your 44th birthday. It is wonderful to learn that you enjoyed the personalized touches, as well as the various amenities such as The Writer’s Bar, the lap pool, and the dining experience at Mireio. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you and your family back for another memorable stay in the future. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 1.5/5

Doyong K. Families - Confirmed reviews ALL

great location, but for this price? i'll not recommend room cleanliness needs improvement bed was squeaky and uncomfortable bathroom amenities were of poor quality swimming pool hygiene was not up to standard breakfast was way below average - limited menu options, taste was so-so, service was not so great, the new 'breakfast system' felt like a budget cut

Other web-users rate our hotel

  • 159 reviews 9.7/10 Location
  • 357 reviews 9.2/10 Room
  • 681 reviews 9.6/10 Service
  • 237 reviews 9.6/10 Vibe
  • 182 reviews 8/10 Food
  • 136 reviews 9.2/10 Comfort
  • 131 reviews 9/10 Amenities
  • 96 reviews 8/10 Breakfast

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