Raffles Makati 5 stars

Customer review rating (ALL Rating) 4.8/5 746 reviews

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Description

Hotel extras

  • 30-storey glass building with spacious, all-suite accommodation

  • Located in the same hotel complex as Fairmont Makati

  • Seven exciting dining outlets, including rooftop bar and French Provençal brasserie

  • Outdoor swimming pool, Fairmont Spa and Fitness Centre

Our accommodation(s)

Hotel location

Raffles Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  746 reviews

Customer review rating 5.0/5

Donna J. Friends - Confirmed reviews ALL

The hotel was centrally located and the staff was amazing. The welcome greeting was genuine. The service excellent. They seemed to anticipate your needs. My room was spotless and the attention in the restaurant was perfect. A great place to feel pampered.

Dear Ms. J., Thank you for your kind words regarding your recent stay. We are delighted to hear that our central location, attentive service, and cleanliness contributed to your enjoyable experience. It is our pleasure to provide a pampering atmosphere for our guests. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Nicola J. Families - Confirmed reviews ALL

We had a great 2 nights stay. The room was perfect for the 4 of us and we loved the use of both pools. We are pleasantly surprised with the afternoon tea and drinks in the evening. Hands down one of the best gin and tonics I have tasted! I would certainly return.

Dear Ms. J., Thank you for sharing your wonderful experience at Raffles Makati. We are delighted to hear that you enjoyed your stay, particularly the comfort of your room and the amenities such as our pools. It is also gratifying to know that you appreciated our afternoon tea and the quality of our drinks. Your kind words about our staff and service are truly appreciated. We look forward to welcoming you back for another memorable stay. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Jun J. T. Couples - Confirmed reviews ALL

We had an exceptional stay at Raffles Makati, made truly memorable by the outstanding service from the team. A special mention to Eva and Marcel, whose butler service was nothing short of exceptional. From the moment we arrived, they were warm, attentive, and incredibly intuitive to our needs. When my wife was feeling unwell, they immediately stepped in with genuine care — offering to help get medication and preparing hot tea for her without us even having to ask. What truly stood out was the thoughtful gesture that followed: returning to our room to find a beautifully arranged fruit platter accompanied by a handwritten note wishing her a speedy recovery. It was such a personal and heartfelt touch that went far beyond service — it felt like true hospitality. Eva and Marcel made us feel deeply cared for, and their kindness is something we will always remember. We were also touched by the lounge staff on the evenings of 11 and 12 April, who surprised us with a delicious slice of cake to celebrate our wedding anniversary. It was a small gesture that made the occasion even more special. Breakfast each morning at Mireio was a highlight as well. The team was warm, attentive, and started our days on such a pleasant note, with impeccable service to match the excellent food. We would also like to commend the pool staff, who were consistently attentive and friendly, ensuring a relaxing and enjoyable experience every time we visited. Thank you to each and every member of the team for your professionalism and exceptional service. We truly felt at home and will definitely be back.

Dear Mr. T., Thank you very much for taking the time to share your exceptional experience at Raffles Makati. I am delighted to hear that our team, particularly Eva and Marcel, made your stay memorable with their attentive and caring service. It brings us immense joy to know that their thoughtful gestures contributed positively during your wife's time of need, and that you felt the genuine hospitality we strive to offer. I am also pleased that the lounge staff's surprise cake added a special touch to your wedding anniversary celebration. It is heartwarming to learn that your mornings at Mireio started off on a delightful note, complemented by our dedicated breakfast team. Furthermore, I appreciate your recognition of the pool staff, who aim to enhance your relaxation experience. Thank you once again for your kind words. We look forward to welcoming you back for another memorable stay. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

September E. R. Couples - Confirmed reviews ALL

Staff were highly attentive. Service was excellent.

Dear Mr. R., Thank you for your kind words regarding your recent stay at Raffles Makati. We are delighted to hear that you found our staff attentive and the service excellent. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warmest regards, Michelle Dagdag Guest Experience Executive

Customer review rating 5.0/5

Alex T. T. Families - Confirmed reviews ALL

The ambiance is relaxing and the rooms were all nice. My children wants to stay longer. It's as if you're in another country.

Dear Mr. T., Thank you for your wonderful feedback. We are delighted to hear that you and your children enjoyed your stay and found our ambiance relaxing. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable experience. Warmest regards, Michelle Dagdag Guest Experience Executive

Other web-users rate our hotel

  • 144 reviews 9.8/10 Location
  • 304 reviews 9.1/10 Room
  • 608 reviews 9.6/10 Service
  • 186 reviews 9.5/10 Vibe
  • 151 reviews 8.2/10 Food
  • 121 reviews 9.3/10 Comfort
  • 111 reviews 8.9/10 Amenities
  • 83 reviews 8.3/10 Breakfast

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