Raffles Makati 5 stars

Customer review rating (ALL Rating) 4.8/5 448 reviews

Best price
guarantee
Raffles Makati - Image 1
Raffles Makati - Image 2
Raffles Makati - Image 3
Raffles Makati - Image 4
1 Raffles Drive, Makati Avenue, 1224 MAKATI, Philippines

Description

ALLSAFE approved hotel

Hotel extras

  • Labelled ALLSAFE

  • Spacious, all-suite accommodation

  • Located in the same hotel complex as Fairmont Makati

  • Seven exciting dining outlets, including rooftop bar and French Provençal brasserie

  • Outdoor swimming pool, Willow Stream spa and fitness centre

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Raffles Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
Philippines

GPS:14.5513, 121.0231

Telephone
Fax +63 2 8555 9799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  448 reviews

TripAdvisor Rating  5.0/5  807 reviews

Certificate of excellence 2023

Raffles Makati 2023

TripAdvisor rating 5.0/5

kmchin8 TripAdvisor review

We stayed here for my birthday. It was my first trip to the Philippines. They made our stay very special and exceptional. Our butler Ron was very attentive to our needs. Everyone from the check-in staff to the concierge and bellhop were so nice! When we needed a car, the concierge took care of it. We wouldn't hesitate to stay here again. Our room, what can I say, was over the top. We got a complimentary upgrade from artist suite to a legacy suite. The suite was massive and so luxurious. I don't think we've ever stayed in a room with a guest bathroom and we've stayed at plenty of 5+ star properties all over the world. It's just too bad that we didn't stay longer! An excellent property and highly recommended!

Food quality was great

TripAdvisor rating 4.0/5

Terence C TripAdvisor review

Haze was great, she served us attentively, people were very accommodating. Food was great and scrumptious. Service was great, ambience was also great. Great for family gathering and small intimate parties

Dear Terencec, Thank you for taking the time to leave a review regarding your recent visit to Mireio. We are delighted to learn that you enjoyed your experience, and we look forward to welcoming you back soon. Respectfully, Levy Manahan Guest Experience Manager

Great solo dining experience

TripAdvisor rating 5.0/5

meljmoya Solo travel - TripAdvisor review

I came to have a solo dinner experience. I tried the one of their soups and paired it with Salmon for my main course followed by a Chocolate Mousse dessert. I definitely recommend. The food was amazing with very good and friendly staff who served me.

Dear Meljmoya, Thank you for taking the time to leave a review regarding your recent visit to Mireio. We are delighted to learn that you enjoyed your experience, and we look forward to welcoming you back soon. Respectfully, Levy Manahan Guest Experience Manager

Best service I’ve ever received

TripAdvisor rating 5.0/5

Lindsay V Business - TripAdvisor review

Ron and Kent butler service was amazing made sure we were looked after our whole business trip, made us feel safe and welcome, they went above and beyond. Honestly the best service I have ever experienced. Haze at raffles breakfast was very accomodating making sure we made it to our conference on time and making sure we had everything we needed.

Dear Lindsay V, Thank you for leaving a review regarding your stay with us at Raffles Makati. We are pleased to hear that you had a wonderful time, made even better by the service of our colleagues. Rest assured that your kind words will be forwarded to the team/their respective leaders to share your appreciation. Again, we thank you for taking the time to give us feedback, and we look forward to welcoming you back to the hotel in the near future. Respectfully, Levy Manahan Guest Experience Manager

Great service

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

This was for our wedding. Overall, the team managed to accomodate all of our requests. There were some small shortcomings such as: (1) Delay in providing payment channels (2) 1 King sized room provided instead of 2 Queens (3) Cockroach found in 1 guest's meal However, I appreciate that the hotel did their part in addressing the concerns we had over the course of the event.

Dear Ms. L., First and foremost, we would like to express our heartfelt congratulations on your recent wedding! Thank you for taking the time to share your feedback regarding your stay with us, as we genuinely value your input. We are delighted to hear that, overall, you had a great experience with us. We are also happy to know that you liked our little surprise for you. Your satisfaction is our top priority, and we are pleased that we could play a part in making your wedding day memorable. I'll definitely share your review to our team, and I am sure that this will serve as an inspiration and encouragement to all of us. At the same time, we understand that there were some areas where we fell short of your expectations, and we sincerely apologize for any inconvenience you may have experienced. Your feedback is invaluable to us, as it helps us improve and provide even better service in the future. We greatly appreciate your understanding and patience. Ms. L., once again, thank you for your feedback and we hope to have the pleasure of welcoming you back in the near future. If you need any further assistance, please do not hesitate to contact us and will be happy to assist you. Sincerely, Levy Manahan Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 97 reviews 9.2/10 Location
  • 243 reviews 9.1/10 Room
  • 423 reviews 9.5/10 Service
  • 144 reviews 9.2/10 Food
  • 137 reviews 9.5/10 Vibe
  • 79 reviews 9.1/10 Comfort
  • 64 reviews 8.2/10 Amenities
  • 61 reviews 8.8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Makati

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.