Raffles Makati 5 stars

Customer review rating (ALL Rating) 4.8/5 628 reviews

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Description

Hotel extras

  • 30-storey glass building with spacious, all-suite accommodation

  • Located in the same hotel complex as Fairmont Makati

  • Seven exciting dining outlets, including rooftop bar and French Provençal brasserie

  • Outdoor swimming pool, Fairmont Spa and Fitness Centre

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Raffles Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  628 reviews

TripAdvisor Rating  4.8/5  998 reviews

Certificate of excellence 2025

Wonderful Experience

TripAdvisor rating 5.0/5

Emilyn P TripAdvisor review

Customer review rating 4.0/5

Claes E. T. Business - Confirmed reviews ALL

Daer Mr T., Thank you sincerely for choosing Raffles Makati during your recent business trip, and for taking the time to share your thoughtful feedback. It is a true privilege to welcome a guest with over 25 years of experience traveling to Manila, and we are honored that you selected our hotel for your stay. We’re very pleased to know that you enjoyed the overall experience, especially the service and attention to detail—both of which are hallmarks of the Raffles experience. Your feedback regarding the suite layout is equally appreciated. You raise a valid and insightful point about the functionality of the dining area and the potential to enhance the space with a more inviting seating arrangement. Please be assured that your suggestion has been taken seriously and shared with our senior management and design team. We continuously review guest insights when planning upgrades, and your perspective will certainly help guide future enhancements. Thank you once again for your trust and for giving us the opportunity to serve you. We hope to welcome you back soon and offer you an even more refined experience on your next visit to Makati. Warmest regards, Sam Gil Guest Experience Lead

Customer review rating 5.0/5

Yeonjae S. Couples - Confirmed reviews ALL

Dear Mr. S., Thank you very much for sharing such a heartfelt review of your stay with us at Raffles Makati. We are truly touched to know that the hospitality extended by our team made such a meaningful impact on your experience — so much so that it moved your wife to tears upon departure. Moments like these are what we strive for, and your kind words reaffirm our commitment to creating memorable stays for our guests. We will be sure to personally recognize Denis and the lady with the short black hair who assisted during your check-in, as well as the rest of our team who contributed to making your time with us so special. It was an honor to have you with us, and we hope to welcome you and your wife back soon for another unforgettable stay. Sincerely, Michelle Dagdag Guest Experience Executive

Nice facilities; Hospitable people

Customer review rating 5.0/5

Ron H. Families - Confirmed reviews ALL

Dear Mr. H., Thank you for sharing your wonderful experience following your family stay with us at Raffles Makati. We are delighted to hear that you enjoyed the comfort of your room, the pool, as well as your time spent during afternoon tea and evening cocktails. It warms our hearts to know that our team, particularly the manager who assisted you during your arrival, made such a positive impression. We are also happy that our colleagues were able to accommodate your request to access the gym late in the evening—making your family\'s first gym experience a memorable one! We also appreciate your patience and understanding regarding the breakfast arrangements, and we are glad this was quickly resolved for you. Thank you as well for recognizing our sustainability efforts, such as the use of bottled water and non-plastic laundry bags. We are truly grateful for your kind words and your intention to return. We look forward to welcoming you and your family back for another memorable stay. Sincerely, Michelle Dagdag Guest Experience Executive

Great stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear Ms. O., Thank you for sharing such a wonderful review of your family’s recent celebration with us at Raffles Makati. It brings us great joy to know that you chose to mark such a special occasion with us, and we are truly delighted that your experience was filled with memorable moments. We are pleased that you enjoyed the room amenities, the treats for your children, and your time at Writer’s Bar and during the evening cocktails. We are also grateful for your understanding regarding the minor maintenance issue and are happy to hear that our team responded promptly and courteously to address it. Your kind mention of John, Uno, and our Reception team means a lot, and we will be sure to share your appreciation with them. Thank you once again for your loyalty as a Gold member. We look forward to welcoming you and your family back to Raffles Makati for many more celebrations in the future. Sincerely, Michelle Dagdag Guest Experience Executive

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Other web-users rate our hotel

  • 144 reviews 9.7/10 Location
  • 280 reviews 9/10 Room
  • 545 reviews 9.7/10 Service
  • 167 reviews 9.6/10 Vibe
  • 156 reviews 8.7/10 Food
  • 97 reviews 9.4/10 Amenities
  • 87 reviews 9.7/10 Comfort
  • 66 reviews 8.4/10 Breakfast

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