Raffles Makati 5 stars

It was great and very relaxing especially that my wife had undergone a medical therapy she was able to relaxed and refuel.

the staff are very friendly and accommodating. The only thing is that the kitchen closed too early. Can't even ask for ice buckets. Room Window is too small.

I stayed at Fairmont for a quarantine period and the hotel staff were amazing. They offer luxury package with workout equipment and are attentive with your meal needs and sensitivities. I highly recommend a suite if it's within your budget - as it was the closest thing to home.

Could not fault my stay at Raffles, from checkin to checkout. The staff personalized my visit, even during the COVID-19 period everything was handled with care and professionalism. Thank you Raffles family.

Service all around was excellent.

Great location. Friendly staff. Hotel has an intimate feel since it is smaller compared to the Fairmont (Raffles is attached to the Fairmont) or any other hotels in the area.

This is the fourth time we have stayed at this property and we are always impressed by what a fantastic team Raffles Makati have when it comes to exceptional customer service. We stay in some of the best hotels available and Raffles Makati service is second to none. The Executive suite we stayed in was, as always, spacious clean and decorated to a high standard. Our Butler Dennis who looked after us during our stay was very professional and went the extra mile to ensure we were happy. Two other noteworthy staff were Kristine on the front desk who helped me with various requests including a late check out, which was much appreciated, and Ricky in the Writers Bar who looked after my wife for High Tea and me when the cocktails were flowing. Each were excellent with their service but the combination as a strong and clearly we led team was the most impressive memory I will take away and it is what will bring me back.

Love how spacious and luxurious the room was. Service was fantastic. would definitely stay here again on my next trip. Being centrally located with malls nearby makes it a big plus

Good pleasant personnel services. I have enjoyed my stay here for the second time. The facilites are admirable. My only minor regret is that : (a) there needs to be two benches or stool stand for two occupants' luggage to lay on; (b) unfortunately, the shower door doesn't fit tightly enough to prevent water from flowing out.

A five-star hotel experience

Spent our 38th Wedding Anniversary with an overnite stay on 31 Jan 2020. Did my reservation through Agoda for two Jr Suites because we had another couple who joined us for this memorable staycation. The staff provided us world-class service most especially Kathryn, Jessa and Regina. Kathryn also arranged a bubble bath, chocolates and a bottle of wine in our room. Our dinner at Mireo with our guests (4 pax) was excellent as well as the high tea at the Writers Bar and cocktails at the Long Bar afterwards. I will definitely return and highly recommend to friends and relatives.

I'd like to commend the staffs for giving us the best service from front office to Sales person. To kitchen from F and B service. We are grateful to have our wedding in this property. Everyone did a very good job on our 2 nights stay at the exec suite in raffles and junior suite in Fairmont. The food was absolutely delicious. We are well taken cared of. Kudos to all of you. Definitely we will be back!