Raffles Makati 5 stars

Customer review rating (ALL Rating) 4.8/5 526 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Labelled ALLSAFE

  • Spacious, all-suite accommodation

  • Located in the same hotel complex as Fairmont Makati

  • Seven exciting dining outlets, including rooftop bar and French Provençal brasserie

  • Outdoor swimming pool, Willow Stream spa and fitness centre

Our accommodation(s)

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Hotel location

Raffles Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  526 reviews

TripAdvisor Rating  5.0/5  866 reviews

Certificate of excellence 2023

raffles makati is cool

TripAdvisor rating 4.0/5

Nielioan Business - TripAdvisor review

the lobby is not that grand but it speaks of class, sophistication and an ambiance so relaxing, i could have spent the whole afternoon as a couch potato. we had a meeting with a private council on the same floor with the outdoor pool. our venue was quite small for all the invited guests but the food and beverages served were sooo good we kept asking for more. the wait staff was all over the place, seeing to it that all guests were attended to. wifi was not available. so was the parking. bummer!

Outstanding service

Customer review rating 5.0/5

G. M. B. Friends - Confirmed reviews ALL

Peaceful and warm atmosphere (despite the freezing air conditioning)

Dear Mr. B., We very much appreciate your comments regarding your stay at the Raffles Makati. We also have noted about your comment that there could be more local amenities available to set up in your room during your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Santiago Guest Relations Specialist

Raffles Makati was a nice hotel with good service.

Customer review rating 4.5/5

Marit B. S. U. Business - Confirmed reviews ALL

We had a nice stay at Raffles Makati. The staff was very friendly and serviceminded.

Dear Ms. U., We very much appreciate your comments regarding your stay at the Raffles Makati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Santiago Guest Relations Specialist

Excellent Service & Wonderful Accommodations

Customer review rating 5.0/5

Jonathan Business - Confirmed reviews ALL

The location is in a prime location, Makati. The amenities are great and with only 32 rooms across 2 floors, there is a great sense of privacy. The rooms are all suites and having the separate eating and lounge area is nice. All wonderful reasons to stay at the Raffles Makati, which I recommend to anyone. However, more than all of this, the staff really impressed me and made my stay, comfortable and easy. They are quick to respond, are sincerely friendly and exemplify what hospitality is.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Raffles Makati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Santiago Guest Relations Specialist

Perfect

Customer review rating 5.0/5

L. T. Business - Confirmed reviews ALL

Perfect

Dear Mr. L., We very much appreciate your comments regarding your stay at the Raffles Makati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Santiago Guest Relations Specialist

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Other web-users rate our hotel

  • 121 reviews 9.7/10 Location
  • 265 reviews 9.2/10 Room
  • 494 reviews 9.6/10 Service
  • 166 reviews 8.9/10 Food
  • 150 reviews 9.5/10 Vibe
  • 81 reviews 9.2/10 Comfort
  • 76 reviews 9/10 Amenities
  • 62 reviews 9/10 Cleanliness

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