Novotel Suites Manila At Acqua 4 stars

Customer review rating (ALL Rating) 4.3/5 1,003 reviews

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Description

Hotel extras

  • Accessible to major business districts

  • Pet-friendly hotel

  • Cafe by the pool overlooking the Pasig River

  • Lounge at the 21st floor with a city view

  • Suites with built in kitchenette, cooking equipment and cutleries

Our accommodation(s)

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Hotel location

Novotel Suites Manila At Acqua

Novotel Tower, Coronado St. Brgy Hulo
1550 Mandaluyong
Philippines

GPS:14.567888, 121.035555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,003 reviews

Customer review rating 5.0/5

Anthony A. E. Friends - Confirmed reviews ALL

I had a wonderful stay at Novotel. It offers safety, privacy, and comfort. Thanks to all staff! Gym is small but just right. The viewing deck is quite enjoyable! Pool is small but it has a number of chairs and tables for all who wanted to be around at the pool. Thanks much!

Dear Anthony A. E., We very much appreciate your comments regarding your stay at the Novotel Suites Manila At Acqua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedmark Julian Madridejos General Manager Novotel Suites Manila at Acqua

Customer review rating 4.0/5

Paula T. Families - Confirmed reviews ALL

We booked a family suite and i feel that the lights are too dim especially in the dining area. It would have been better if it were a white light.

Dear Paula T., We very much appreciate your comments regarding your stay at the Novotel Suites Manila At Acqua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedmark Julian Madridejos General Manager Novotel Suites Manila at Acqua

Customer review rating 4.0/5

Jinsen G. Business - Confirmed reviews ALL

room is clean and spacious, bed is comfy.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pedmark Julian Madridejos General Manager Novotel Suites Manila at Acqua

Customer review rating 3.5/5

Justin D. Families - Confirmed reviews ALL

Wifi login was not set up at the start, had to call in IT. Curtains were dirty, windows had smudges, greasetrap was smelly( provided that its usually short term stays, and minimal usage of greasetrap, it should be easy to clean but was not.) water kettle had stains on the spout which lead me to think it was not used and cleaned properly. Kind staff, overall but cleanliness is an issue.

Dear Valued Guest, We wish to express our sincerest apologies for the experiences you encountered during your stay with us at Novotel Suites Manila at Acqua. Your comments were shared with the team, and we have taken immediate action to ensure that these lapses are corrected. We continuously strive to provide excellent service and a memorable experience for our guests, and we hope that you will give us another chance to become your hotel of choice in Metro Manila. Sincerely, Pedmark Julian Madridejos General Manager Novotel Suites Manila at Acqua

Customer review rating 4.0/5

Michael J. J. G. Families - Confirmed reviews ALL

Easy to navigate

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pedmark Julian Madridejos General Manager Novotel Suites Manila at Acqua

Other web-users rate our hotel

  • 312 reviews 6.9/10 Location
  • 700 reviews 8.6/10 Room
  • 717 reviews 8.2/10 Service
  • 21 reviews 7.6/10 WiFi
  • 274 reviews 8/10 Cleanliness
  • 248 reviews 6/10 Food
  • 222 reviews 3.8/10 Breakfast
  • 113 reviews 5/10 Pool

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