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Novotel Manila Araneta City Hotel 4 stars

Customer review rating 4.5/5 15,105 reviews

ALLSAFE approved hotel

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Novotel Manila Araneta City
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+ 25 Services

Hotel extras

  • Free WIFI in all areas

  • Multi-level covered parking

  • Spa, Kiddie and Adult Pool, Fitness Center and Kids Club

  • Pillarless Grand Ballroom, 7 Meeting Rooms, 7 floor Event Garden & Tent

  • All-Day dining with international cuisine, a 24/7 outlet and Executive Lounge

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • NAIA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage Paying
  • Services for children
Catering
  • Breakfast Paying
  • 4 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 12 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available Paying

Hotel location

Novotel Manila Araneta City

General Aguinaldo Avenue
Araneta City
0810 quezon city
philippines

Tel: +63289907888

Check-in from 14h00

Check out up to 12h00

  • EDSA NATIONAL HIGHWAY :  ARANETA CENTER

  • By plane

    CLARK INTL AIRPORT At 83.28km / 51.75 miles

  • By plane

    NAIA At 14.7km / 9.13 miles - Shuttle paying

  • By train

    MRT AND LRT At 1km / 0.62 miles

GPS :14.619989, 121.054251

Our accommodation(s)

Discover modern décor and ergonomic comfort in 401 rooms and suites for up to 2 adults and 2 children. Delight in our rooms with work area, hand and rain shower, LED flat screen TV, safety deposit box, tea/coffee making facilities and free WIFI. Our spacious suites include a separate living room and en-suite bathroom with bathtub. Executive Rooms and Suites enjoy access to the Premier Lounge with benefits ranging from all-day refreshments, breakfast, afternoon tea and evening cocktails.

Our restaurants and bars

Take Me Out - Indulge Gelato

Type of cuisine: Cafe

Beat the heat in Manila with a refreshing treat from our gelato and pastry shop on the ground floor. Grab a cone of our homemade gelato made from natural ingredients and with no preservatives, or take a break in the seating area and indulge.

FOOD EXCHANGE MANILA

Type of cuisine: International

Food Exchange Manila brings the effervescence of a food market onto your plate featuring an array of fine cuisines prepared in an interactive culinary theatre. Its modern intricate decor is inspired by Philippine beauty and diversity.

PREMIER LOUNGE

Type of cuisine: International

Private and exclusive, the privileged get to enjoy the distinct bespoke services: unique buffet spread, afternoon tea, cocktails and use of the business center facilities while enjoying the panoramic view of Manila's skyline.

GOURMET BAR BY NOVOTEL

Type of cuisine: Gourmet

Enjoy freshly brewed coffee or a refreshing drink at a chic, relaxed dining area serving delightful bar favorites: tapas, mozza, bocadillos and reinventions of Filipino dishes with fresh organic ingredients to go along with your own signature mix.

POOL BAR & LOUNGE

Redefine the high life and bask under the tropical sun in this casual pool bar by day, and be seen as it transforms into the trendiest outdoor club at night. Groove to the beats of the resident DJ and experience how we party this side of town.

Sabor Bar de Vinos

Sabor is an intimate space to Mix N Mingle, with a distinct collection of wines elegantly displayed for an easy glimpse and an array of signature tapas prepared by the Chef. Move to the rhythm and #SABORtheMoment!

Menu (PDF)

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

GOURMET BAR BY NOVOTEL

The Gourmet Bar by Novotel is a chic, informal lobby lounge serving savoury snacks, coffee and trendy drinks. The perfect venue to unwind and meet friends and business associates.

Menu (PDF)

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

The 6th Manila

The 6th Pool Bar & Lounge is a go-to hotspot in Quezon City. After a game or a concert at the Smart Araneta Coliseum next door, locals gather here to celebrate and wind down.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 1,286

  • Maximum capacity: 1500 people

  • Maximum banquet capacity: 910 people

Find out more

Our guest reviews for
Novotel Manila Araneta City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

15,105 reviews

TripAdvisor Rating 4.5/5

1,117 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Comfortable and Safe Stay

Customer review rating 4.0/5

Anonymous Solo - 14/09/2021 Confirmed reviews ALL

I had to go through a health quarantine, having traveled from New York City. I chose Novotel Manila as it is close to my residence and also that I'm familiar with in terms of service. Having stayed in a number of Accor hotels and being a member of Ibis Business, I do like staying in a dependable hotel and know that the degree of hygiene in all its rooms is high.

I love it

Customer review rating 4.5/5

Charles M. U. Business - 28/08/2021 Confirmed reviews ALL

I should have given 10 but I also consider the food. I don't like the scrambled egg because there is no salt or even species added on it.

Excellent

Customer review rating 5.0/5

Anonymous Solo - 19/08/2021 Confirmed reviews ALL

Amazing

Dear Mr. Galo C., Greetings from Novotel Manila Araneta City. Thank you for taking the time to fill out our online Satisfaction survey. We are delighted to read that you had an amazing stay with us. We have shared this with the whole team as this will definitely motivate them to keep up the good work. We look forward in welcoming you back in the future and be of service to you again. In the meantime, if there is anything we can assist you with, please do not hesitate to let us know. Sincerely yours, Therese Galindo Director of Guest Experience & Sustainability and ALLSafe Officer

good stay

Customer review rating 4.5/5

Anonymous Business - 07/08/2021 Confirmed reviews ALL

satisfied

Dear Ms. Marie, Thank you for taking the time to fill out our online satisfaction survey. We are happy to read that you had a good stay with us and your room reservations was hassle-free. We have shared your kind words with the team and this will definitely motivate them to keep up the good work. We look forward in welcoming you back and be of service to you again in the future. In the meantime, if there is anything we can assist you with, please do not hesitate to let us know. Sincerely yours, Therese Galindo Director of Guest Experience & Sustainability and ALLSafe Officer

Amazing stay despite current quarantine restrictions

Customer review rating 4.5/5

Romeo R. D. Solo - 04/08/2021 Confirmed reviews ALL

I had an amazing week-long stay at your hotel recently, as in my previous stays in your wonderful hotel. Despite the difficult current quarantine restrictions, I am very happy to find that my suite is very modern, spacious, clean and had more than enough toiletries. I am surprised at the great food variety with ample serving, and I appreciate the helpful and accommodating staff. Special thanks to Jana de Castro, Sherize Ocampo for looking after all my concerns, to Kim Escaler who took care of my room reservations/accommodations, and of course to Maria Garcia, who made sure I would continue to have a great experience during my latest stay. Thank you very much! You all made my stay memorable in these extraordinary times and I look forward to my next visit soon!

Good stay

Customer review rating 5.0/5

Dang N. Business - 03/08/2021 Confirmed reviews ALL

The room was nice and I like the pool bar

Good location

Customer review rating 4.5/5

Ruby T. G. Solo - 02/08/2021 Confirmed reviews ALL

Nice place fir quarantine. Good food. I had a relaxing stay.

Dear Ms .G., Greetings from Novotel Manila Araneta City. Thank you for taking the time to fill out our online survey. It is through feedback such as yours that we are able to improve our services. We are happy to read that you had a relaxing stay during your quarantine. We have shared with the team your kind words and this will definitely motivate them to keep up the good work. We look forward in welcoming you back in the future and be of service to you again. In the meantime, if there is anything we can assist you with, please do not hesitate to let us know. Thanks Therese Galindo Director of Guest Experience & Sustainability and ALLSafe Officer

extremely exelent

Customer review rating 5.0/5

Joven Solo - 27/07/2021 Confirmed reviews ALL

good

It is our 1st time here, yet we had a superb experience at Novotel.

Customer review rating 5.0/5

Anonymous Families - 27/07/2021 Confirmed reviews ALL

it was overall a happy stay and we had a very good experience. Definitely we will come back for another staycation. we trust the safety & security seals and know that the hotel strictly implements all safety rules and precautions. this is the assurance that is why we never felt scared staying here and even dining at their assigned breakfast stations and at the gourmet bar.

Good stay

Customer review rating 4.5/5

Anonymous Solo - 20/07/2021 Confirmed reviews ALL

Nice food, good stay.

Nice

Customer review rating 4.5/5

Justin Friends - 17/07/2021 Confirmed reviews ALL

It was a nice experience. Clean, cozy and safe.

Customer review rating 4.5/5

Fernando C. Couples - 13/07/2021 Confirmed reviews ALL

inspite of pandemic, still we enjoyed our stay, the food , beds and amenities

little disappointed

Customer review rating 3.0/5

S. S. Couples - 12/07/2021 Confirmed reviews ALL

i look forward for the buffet breakfast.little did I know that there's only buffet of sides

Dear Ms. Ma. Dita Loren A., Greetings from Novotel Manila Araneta City. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we are able to improve our services. We are sorry that our Reservations team and Front Office team were not able to explain that the breakfast inclusion in the room is set breakfast for 2 persons. Please accept our sincere apologies that your ID was not returned to you during your check out. We understand the frustration of having to come back when you are already on your way home. Our Resident Manager has taken serious note of your unfortunate experience and rest assured that action has been taken to address these concerns. We sincerely hope that these will not deter you from staying with us again in the future. On your next booking, you may contact me directly and I would be more than glad to assist you with your room reservations. In the meantime, if there is anything we can help you with, please do not hesitate to let me know. Sincerely yours, Therese Galindo Director of Guest Experience and Sustainability
Customer review rating 5.0/5

Chris S. Families - 06/07/2021 Confirmed reviews ALL

Novotel has been our favorite staycation hotel and we were so happy when it opened to non quarantine guests. The vibes is not the same as before , since it is still pandemic.But all the hotel staff were extremely accommodating and polite! Food was great and the hotel rooms were clean.Thank you so much! Definitely will go back again!

Dear Mr. Chris S., Greetings from Novotel Manila Araneta City! Thank you for taking the time to share your experience with us. It is with great joy to note your satisfaction during your stay and appreciate the service of our staff, food and cleanliness. Our aim and intent is to ensure that all staff are customer focused and all guest request are attended to efficiently. Your kind words have been shared with the whole team and this will definitely motivate them to keep up the good work. We look forward in welcoming you again in the near future. For the meantime, if there is anything we can assist you with please do not hesitate to let me know. Sincerely yours, Therese Galindo Director of Guest Experience and Sustainability ALLSafe Officer

Food is bad as if it was leftover fron buffet, very salty or no taste at all. Always cold and no microwave to heat. Front desk, always no answer. This is ny second time wont be back anymore.I

Customer review rating 1.0/5

Aurora G. Families - 03/07/2021 Confirmed reviews ALL

BAD

Dear Ms. Aurora G., Greetings from Novotel Manila Araneta City. Thank you for taking the time to fill out our online Guest Satisfaction Survey and for sharing with us your experience. It is with deep regret to note your dissatisfaction during your stay. Our Executive Chef and Director of F&B have taken serious note of your comments regarding the food and rest assured that action will be taken to address these concerns. Please accept our sincere apologies for any inconvenience this may have caused you during your stay with us. Regarding the Front Desk, due to the current situation, we have minimal staffing on duty at the Front Desk. Just the same, we have reminded our staff to answer all incoming calls and advise a return call in case they are engaged in another line or attending to another guest. Our apologies for the frustration when your call was not answered. We hope that this unfortunate experience will not deter you from staying with us again. On your next stay, you can contact me directly and would be glad to assist you with your reservations. For the meantime, if there is anything we can assist you with please do not hesitate to let me know. Sincerely yours, Therese Galindo Director of Guest Experience and Sustainability ALLSafe Officer

good stay

Customer review rating 4.5/5

Anonymous Business - 29/06/2021 Confirmed reviews ALL

clean and cozy i would love to stay again.

My 6th Nights Stay Away From Home

TripAdvisor rating 2.0/5

JMqc2021 Business - 03/02/2021 TripAdvisor review

I rarely give a need to improve rating since i already stayed in this property before (and i recommended my family to so too in the past) but this time around the value for money vs the service i received calls for it. The 1st room assigned to me was moldy, the aircon's vent was rusty, the room's carpet were kinda damp and there were dried small splatter of sauces on the wall where the supposedly designated table for eating/work. ive also discovered a used soap on top of the phone (inside the toilet) most likely used by the previous occupant :(. Apart from cleanliness, the service sucks too! i get that the hotel enforces no contact/social distancing policy, but hauling up 3 luggages with close to 85kgs in total, i was given a trolley that has problems with the wheel that made pushing difficult! thats not all, pushin my luggages was the easy part but getting it all out of the trolley and in to the room was brutally hard! (imagine repeating that upon check out) and lastly 3 times i was given the wrong food ration good thing that food they serve tastes good. I was kinda disappointed to receive an email from Novotel that says "Upon arrival at our hotels over the next few months, you’ll see our new ALLSAFE label which represents some of the most stringent cleaning standards and operational protocols in the world of hospitality". This was not true at least for what ive experienced because the room wasnt clean at all. I hope that this property indeed will uphold its ALLSAFE label

easy access to Manila and Makati

TripAdvisor rating 4.0/5

joyous342004 Business - 08/03/2020 TripAdvisor review

the place has an easy access to manila and makati via LRT and MRT. Goodness i cant believe i reached padre faura from cubao in just 20minutes the bed was so comfy i had a good night sleep. may be i have to come back because i was not able to swim in the pool nor make a tour of the hotel, thanks for the delightful and healthy breakfast

Good Hotel property

TripAdvisor rating 4.0/5

Anand J Business - 03/03/2020 TripAdvisor review

overall very good hotel. The hotel staff is very supportive. Hotel break fast spread is excellent and also very good quality. WIFI Connectivity is good. Many shopping malls are located by walking distance. Also many restaurants and eatery outlets are across the street. Hotel follow very stick security measures and makes you secure.

Great place

TripAdvisor rating 4.0/5

stevekettle Business - 22/02/2020 TripAdvisor review

As always from Airport to QC the transition is smooth and the staff courteous - both at airport / check in and generally . The hotel was very busy so service levels in F&B outlets not up to the normal standard but not an issue . One consequence of the hotel being busy was that i had an interconnecting door to next door and the noise made sleep very hard - if you want sleep make sure no inter connecting door

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