Novotel Manila Araneta City

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Novotel Manila Araneta City 4 stars

Customer review rating (ALL Rating) 4.6/5 671 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free WIFI in all areas

  • Multi-level covered parking

  • Spa, Kiddie and Adult Pool, Fitness Center and Kids Club

  • Pillarless Grand Ballroom, 7 meeting rooms, 7-floor event garden & tent

  • All-Day dining with international cuisine, a 24/7 outlet and Executive Lounge

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Manila Araneta City

General Aguinaldo Avenue, Araneta City
0810 QUEZON CITY, METRO MANILA
Philippines

  • EDSA NATIONAL HIGHWAY:  ARANETA CENTER

  • By plane

    CLARK INTL AIRPORT At 83.28km / 51.75 miles

  • By plane

    NAIA At 14.7km / 9.13 miles - Shuttle paying

  • By train

    MRT AND LRT At 1km / 0.62 miles

GPS:14.619989, 121.054251

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Discover modern décor and ergonomic comfort in 401 rooms and suites for up to 2 adults and 2 children. Delight in our rooms with work area, hand and rain shower, LED flat screen TV, safety deposit box, tea/coffee making facilities and free WIFI. Our spacious suites include a separate living room and en-suite bathroom with bathtub. Executive Rooms and Suites enjoy access to the Premier Lounge with benefits ranging from all-day refreshments, breakfast, afternoon tea and evening cocktails.

Our guest reviews

Our guest reviews for
Novotel Manila Araneta City

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  671 reviews

TripAdvisor Rating  4.5/5  1,133 reviews

Very relaxing place for us

Customer review rating 4.0/5

Shayne D. Families - Confirmed reviews ALL

Good to stay specially we have senior citizen and toddler.. Very relaxing place for senior. My toddler is also very happy but there is some minor incident my daughter got 6 wounds from the kiddie pool this incident is already reported based to your staff. I hope this pool will improve more (kids friendly and safe). The food is superb even though we are late in breakfast buffet because of emergency matter but the staff tried their best to gave us food. Really appreciated. And lastly in my booking I message the Novotel hotel in fb page if possible to call me and voila the reservation team called me and I did my booking on that time. Thank you so much, till next.time.

Relaxed atmosphere

Customer review rating 5.0/5

Fortune Y. Families - Confirmed reviews ALL

This is our 3rd stay but 1st since the pandemic started. My kids love the pool and the breakfast buffet. We plan to visit at least once a year.

Good Stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Everything’s great except for the fact that breakfast plates and cups are dirty. Breakfast choices takes time to be refilled. Breakfast time is under staff.

EXCELLENT SERVICE

Customer review rating 5.0/5

Lourdes Families - Confirmed reviews ALL

What a memorable experience during our overnight stay .

Definitely commendable

Customer review rating 5.0/5

Ccz Couples - Confirmed reviews ALL

Amenities are great Staff are accommodating

Comfort is what we got

Customer review rating 5.0/5

Lucille C. Families - Confirmed reviews ALL

We appreciated that our dog is welcome, and we are satisfied with your service and the cleaneliness. Reason why we are so eager to recommend you.

Good Stay

Customer review rating 5.0/5

Vernie A. Business - Confirmed reviews ALL

Love staying here. Staff are always so helpful and friendly and that's so important to me. Nice room, clean, and lovely bar and pool area. Just put more staff please during weekends in the breakfast area I suppose if there is any area to improve. Can't blame the hotel breakfast buffet is the best and always packed. ☺️

We'll give it a rating of 9 cause nothing is perfect

Customer review rating 4.5/5

Joel B. Families - Confirmed reviews ALL

We've checked-in late night and customer experience was great as they provide recommendations to check-out late we can enjoy our stay at the hotel.

Good stay

Customer review rating 5.0/5

Hope Couples - Confirmed reviews ALL

The late checkout at 4pm was very helpful, housekeeping staff are very friendly and accommodating. Executive lounge should have more food/snack choices and a drinks menu. And staff at the executive lounge should be more friendly and accommodating.

Excellent Staycation

Customer review rating 5.0/5

Sam P. Couples - Confirmed reviews ALL

Excellent service...from the buffet Brunch during Mother's Day....to the front office staff who facilitated my check in activity...courteous security personnel....and great assistance by Ms. Michee Room is simple yet modern and functional...facilities are very well maintained Will definitely go back

Pleasant stay

Customer review rating 4.0/5

Cherry L. F. P. Families - Confirmed reviews ALL

Staying at Novotel is "home away from home"

More than expected

Customer review rating 4.5/5

Peter T. Business - Confirmed reviews ALL

We arrived in the early morning from airport and was very pleased to be welcome by the team with a surprise flower garland and great room layout

Very Good Experience

Customer review rating 5.0/5

Rafael R. Couples - Confirmed reviews ALL

We had an amazing stay at Novotel Manila Araneta City last May 1, 2022. The hotel is very nice and clean plus their staff whi assisted us were all kind and accomodating. They prepared something for us in celebration of our 5th wedding anniversary which I find very sweet & touching that exceeds our expectations. Really highly recommended..

good

Customer review rating 4.0/5

Elpidio P. F. J. Families - Confirmed reviews ALL

nice hotel and very clean

Nice location, friendly staff, clean facilities and rooms.

Customer review rating 4.0/5

Christine Families - Confirmed reviews ALL

It was pleasant and fun. My kids enjoyed. Maybe it was just a bad timing that the pool was under maintainance when we went there.

New Normal

TripAdvisor rating 5.0/5

Cecil D TripAdvisor review

I suggest that the menu will include the prep time of the dish indictaed therein so the I may choose what to order and will kot affect my itinerary; first time that my soup was served last :-( the breakfast buffet pricing is reasonable; the food were delicious; check out the lunch and dinner buffet to see the difference; the check in feature of the app is ok; the hotel staff are very welcoming

I Take Back What I Said

TripAdvisor rating 5.0/5

inboxgeneric TripAdvisor review

During check-in, I flatly told the pretty girl at Novotel that they were the second choice for my stay, even mentioning the hotel I wanted to stay in. The following morning, I take back what i have said. Novotel was great!!! So great, that i am considering the renewal of my ACCOR membership. My mother enjoyed her stay. Believe me when i say that that was the best compliment I have heard thus far.

Staycation During Pandemic

TripAdvisor rating 5.0/5

Pag-asa II F TripAdvisor review

having the AccorPlus privilege is very rewarding especially in the buffet. Staff were very mindful of health protocols and accommodated my requests. I hope to see the the resumption of lunch and dinner buffet everyday in the near future. I will definitely come back.

Quezon City’s best-kept secret!

TripAdvisor rating 5.0/5

ebeldelacruz Business - TripAdvisor review

The rooms are VERY clean, quite new, and everything works! The sheets are sparklingly clean and newish, bed is totally relaxing. I loved our stay and will definitely return! Great location beside malls and restos. The staff was very helpful —- from the telephone operators to the guards. Highly recommended!

My 6th Nights Stay Away From Home

TripAdvisor rating 2.0/5

JMqc2021 Business - TripAdvisor review

I rarely give a need to improve rating since i already stayed in this property before (and i recommended my family to so too in the past) but this time around the value for money vs the service i received calls for it. The 1st room assigned to me was moldy, the aircon's vent was rusty, the room's carpet were kinda damp and there were dried small splatter of sauces on the wall where the supposedly designated table for eating/work. ive also discovered a used soap on top of the phone (inside the toilet) most likely used by the previous occupant :(. Apart from cleanliness, the service sucks too! i get that the hotel enforces no contact/social distancing policy, but hauling up 3 luggages with close to 85kgs in total, i was given a trolley that has problems with the wheel that made pushing difficult! thats not all, pushin my luggages was the easy part but getting it all out of the trolley and in to the room was brutally hard! (imagine repeating that upon check out) and lastly 3 times i was given the wrong food ration good thing that food they serve tastes good. I was kinda disappointed to receive an email from Novotel that says "Upon arrival at our hotels over the next few months, you’ll see our new ALLSAFE label which represents some of the most stringent cleaning standards and operational protocols in the world of hospitality". This was not true at least for what ive experienced because the room wasnt clean at all. I hope that this property indeed will uphold its ALLSAFE label

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