Novotel Manila Araneta City 4 stars

Customer review rating (ALL Rating) 4.7/5 3,549 reviews

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Description

Hotel extras

  • Free WIFI in all areas

  • Multi-level covered parking

  • Spa, Kiddie and Adult Pool, Fitness Center and Kids Club

  • Pillarless Grand Ballroom, 7 meeting rooms, 7-floor event garden & tent

  • All-Day dining with international cuisine, a 24/7 outlet and Executive Lounge

Our accommodation(s)

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Hotel location

Novotel Manila Araneta City

General Aguinaldo Avenue, Araneta City, Quezon City
0810 Manila
Philippines

GPS:14.619989, 121.054251

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,549 reviews

TripAdvisor Rating  4.5/5  1,255 reviews

Certificate of excellence 2024

Location is the selling point

TripAdvisor rating 3.0/5

Mik2341 Friends getaway - TripAdvisor review

This was a spur of the moment booking for a birthday celebration. It’s been ages since we last explored Cubao so we decided to try this hotel. We got a superior king room for about P10,900+ for 3 adults. Pros: The staff were attentive during check in so it was quick and easy. The location was exceptional since you’ll find yourself at the heart of Cubao. There’s so much to do since there are different malls around. Our stay came with free breakfast buffet. The hotel had a wide spread so you’ll be spoiled with options. I didn’t get to try everything. Tastes of those that I did eat were okay. Cons: I sent an email requesting for a small token for my companion celebrating her birthday. The hotel acknowledged and responded. I even reminded them during check in, but unfortunately, we did not get anything. It’s not the free stuff but more of making the celebrant feel special. They failed this part. The room we booked had everything you need but since we booked for 3, we expected 3 of everything (slippers, toothbrush, etc) but we only got 2. For a 4-star hotel, I would’ve expected them to be more attentive. Check out was not so good as well. Only 2 counters were open and the other staff were just walking around. If they see a line of people, they could’ve assisted. I found out by myself that there was a key drop for faster check out - staff could’ve pointed this out. I love to try different hotels so I’ve stayed at other 4 and 5 star, even 3. So comparing this hotel to others, I expected more. I guess the selling point really is the location. Would still recommend for the location but would probably also check other hotels nearby before deciding.

Excellent Hotel Experience

TripAdvisor rating 5.0/5

F9054OKalex TripAdvisor review

The hotel is centrally located with many shopping malls and restaurants. The rooms are huge and exceptionally clean, the beds are comfortable. Services were excellent from the reception to housekeeping and restaurant staff. We were all women and felt very secure in our 4 nights stay. The hotel manager Darwin made our stay a wonderful experience. Novotel Manila Araneta Center is well worth the money we paid for.

Customer review rating 4.5/5

Charity B. Families - Confirmed reviews ALL

I was able to use the other room at around 3pm (supposed to be 2pm). All good though. I always enjoy my stay at Novotel. Thanks.

Hi Charity, Thank you for taking the time to share your feedback and we are glad that you enjoyed your stay. We can't wait to see you back here at Novotel Manila Araneta City! Sincerely yours, Niquie Pamintuan Guest Experience Assistant Manager

Christmas 2024

Customer review rating 5.0/5

Mariluz E. Families - Confirmed reviews ALL

Clean friendly staffs

Hi Mariluz, Thank you for taking the time to share your feedback and we are glad that you enjoyed your stay. We can't wait to see you back here at Novotel Manila Araneta City! Sincerely yours, Niquie Pamintuan Guest Experience Assistant Manager

Enjoyed my stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

staff were friendly and pleasant. Room was clean and comfortable. Food was great!

Hi Christine, Thank you for taking the time to share your feedback and for your loyalty. We are glad that you enjoyed your stay. We take pride in our staff and we will share your kind words to the team. We can't wait to see you back here at Novotel Manila Araneta City! Sincerely yours, Niquie Pamintuan Guest Experience Assistant Manager

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Other web-users rate our hotel

  • 1,210 reviews 9.7/10 Location
  • 1,775 reviews 8.4/10 Room
  • 2,419 reviews 9.2/10 Service
  • 45 reviews 7.8/10 WiFi
  • 919 reviews 8.8/10 Food
  • 899 reviews 8.7/10 Cleanliness
  • 689 reviews 9.2/10 Breakfast
  • 566 reviews 7.7/10 Amenities

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