Admiral Hotel Manila - MGallery Collection

Dear Ms. C., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Admiral Hotel Manila - MGallery Collection. We are delighted to know that you had an enjoyable experience with us. Positive comments such as yours inspire our team to continue delivering exceptional service and memorable stays to all our guests. Rest assured that your kind words will be shared with our colleagues, who will be thrilled to know that their efforts contributed to making your visit a pleasant one. We would also be grateful if you could share your experience on TripAdvisor. Your review can help fellow travelers discover Admiral Hotel Manila and support us in maintaining our position as one of Manila’s highly rated hotels. Your contribution would mean a great deal to us. Simply click the link below—it only takes a few minutes: https://tinyurl.com/3bhzx6sv Thank you once again for your valuable feedback and for choosing Admiral Hotel Manila - MGallery Collection. We look forward to welcoming you back for another exceptional stay in the near future. Sincerely, Lizel Tumaliuan-Mesa Assistant Guest Experience Manager Admiral Hotel Manila-MGallery Collection

Dear Mr. C., Thank you for taking the time to share your feedback with us. As a long-standing and loyal Accor member, your continued trust means a great deal to us, and we are genuinely saddened to hear that your recent stay at Admiral Hotel did not live up to the high standards you have come to expect. First and foremost, please accept our sincere apologies for the condition of the bathroom upon your arrival. The issue you described is completely unacceptable and falls far short of our rigorous housekeeping standards. We have addressed this directly with our housekeeping leadership team to ensure this is thoroughly investigated and prevented from happening again. We also deeply regret the disappointing presentation of your complimentary welcome cake. Recognizing milestone moments or loyalty with a thoughtful touch is standard practice for us, and serving it in a simple takeaway bowl instead of a proper cake box was a distinct oversight. We will ensure our team handles these amenities with the care and elegance our guests deserve. On a brighter note, we are delighted to hear that you found our hotel well-located and that you enjoyed the superb dining at our dinner and breakfast buffets, as well as the kind hospitality of our team members. We truly value your loyalty to Accor over the years and hope you will give us another opportunity in the future to provide you with the flawless, five-star experience you rightfully expect from Admiral Hotel. Sincerely, Lizel Tumaliuan-Mesa Assistant Guest Experience Manager Admiral Hotel Manila-MGallery Collection

Dear Mr. Clayton, Thank you for taking the time to share your wonderful feedback regarding your recent stay at Admiral Hotel Manila - MGallery Collection. We are delighted to know that you had an enjoyable experience with us. Positive comments such as yours inspire our team to continue delivering exceptional service and memorable stays to all our guests. Rest assured that your kind words will be shared with our colleagues, who will be thrilled to know that their efforts contributed to making your visit a pleasant one. We would also be grateful if you could share your experience on TripAdvisor. Your review can help fellow travelers discover Admiral Hotel Manila and support us in maintaining our position as one of Manila’s highly rated hotels. Your contribution would mean a great deal to us. Simply click the link below—it only takes a few minutes: https://tinyurl.com/3bhzx6sv Thank you once again for your valuable feedback and for choosing Admiral Hotel Manila - MGallery Collection. We look forward to welcoming you back for another exceptional stay in the near future. Sincerely, Lizel Tumaliuan-Mesa Assistant Guest Experience Manager Admiral Hotel Manila-MGallery Collection

Dear Ms. Hannah, Thank you for taking the time to share your wonderful feedback regarding your recent stay at Admiral Hotel Manila - MGallery Collection. We are delighted to know that you had an enjoyable experience with us. Positive comments such as yours inspire our team to continue delivering exceptional service and memorable stays to all our guests. Rest assured that your kind words will be shared with our colleagues, who will be thrilled to know that their efforts contributed to making your visit a pleasant one. We would also be grateful if you could share your experience on TripAdvisor. Your review can help fellow travelers discover Admiral Hotel Manila and support us in maintaining our position as one of Manila’s highly rated hotels. Your contribution would mean a great deal to us. Simply click the link below—it only takes a few minutes: https://tinyurl.com/3bhzx6sv Thank you once again for your valuable feedback and for choosing Admiral Hotel Manila - MGallery Collection. We look forward to welcoming you back for another exceptional stay in the near future. Sincerely, Lizel Tumaliuan-Mesa Assistant Guest Experience Manager Admiral Hotel Manila-MGallery Collection

Dear Mr. G., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Admiral Hotel Manila - MGallery Collection. We are delighted to know that you had an enjoyable experience with us. Positive comments such as yours inspire our team to continue delivering exceptional service and memorable stays to all our guests. Rest assured that your kind words will be shared with our colleagues, who will be thrilled to know that their efforts contributed to making your visit a pleasant one. We would also be grateful if you could share your experience on TripAdvisor. Your review can help fellow travelers discover Admiral Hotel Manila and support us in maintaining our position as one of Manila’s highly rated hotels. Your contribution would mean a great deal to us. Simply click the link below—it only takes a few minutes: https://tinyurl.com/3bhzx6sv Thank you once again for your valuable feedback and for choosing Admiral Hotel Manila - MGallery Collection. We look forward to welcoming you back for another exceptional stay in the near future. Sincerely, Lizel Tumaliuan-Mesa Assistant Guest Experience Manager Admiral Hotel Manila-MGallery Collection