ibis Bordeaux Centre Gare Saint Jean Euratlantique 3 stars

Customer review rating (ALL Rating) 4.2/5 751 reviews

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Description

Hotel extras

  • Opposite Bordeaux Saint-Jean station, less than 50 yards

  • Direct access to Bordeaux center, less than 10 minutes away

  • 25 minutes from the Palais des Congrès / Parc des Expositions

  • Matmut Atlantique Stadium, less than 30 minutes away

  • Family Room available

Our accommodation(s)

Book this hotel
Room 1

Air-conditioned room with two single beds, microfiber pillows, cozy duvets and 7cm mattress toppers for extra comfort. Flat-screen TV with international channels. Free WIFI.

  • Views:

    City View or Historic side view

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 13 m² / 139 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Historic side view

Air-conditioned room with one 160cm double bed, microfiber pillows, cozy duvet and 7cm mattress topper for extra comfort. Flat-screen TV with international channels, complimentary items and free WIFI.

  • Views:

    City View or Historic side view

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Air-conditioned room with one 160cm double bed, microfiber pillows, cozy duvet and 7cm mattress topper for extra comfort. Flat-screen TV with international channels, welcome platter and free WIFI.

  • Views:

    City View

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Bordeaux Centre Gare Saint Jean Euratlantique

28 Rue Charles Domercq
33800 BORDEAUX
France

GPS:44.826475, -0.556997

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 68 rooms
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 5 connecting rooms
  • 68 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Board games available
  • Tourist guide for families

Breakfast

Start your day on the right foot with our buffet breakfast: a selection of pastries, crusty breads, croissants. Enjoy a madeleine with your morning coffee for a gentle wake-up call!

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Hot Breakfast
  • Cold breakfast

Start your day on the right foot with our buffet breakfast: a selection of pastries, crusty breads, croissants. Enjoy a madeleine with your morning coffee for a gentle wake-up call!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  751 reviews

Customer review rating 3.5/5

Jacqueline B. Couples - Confirmed reviews ALL

Dear Jacqueline B., Thank you for your feedback regarding your recent stay. We appreciate your acknowledgment of our convenient location. However, we regret to hear about the cleanliness issues you encountered. Cleanliness is a priority for us, and your comments will be taken into consideration for future improvements. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.5/5

Donna O. Friends - Confirmed reviews ALL

Dear Donna, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our location convenient for exploring the city and accessing transportation. It is also wonderful to know that you appreciated the comfort of your room and the attentive service provided by our team. We hope to welcome you back for another enjoyable stay in the future. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 3.0/5

Daniel B. Friends - Confirmed reviews ALL

Dear Daniel, Thank you for taking the time to share your feedback regarding your recent stay. We value your insights as they help us improve our services. I appreciate your kind words about the location and comfort of our beds. However, I regret to hear about the disturbance caused by our housekeeping team. We understand the importance of privacy and the need to respect the do not disturb sign. Your comments on this matter will be addressed with our staff to ensure that such incidents do not happen in the future. Additionally, I apologize for the inconvenience you experienced with the shower. It is our goal to provide all our guests with a comfortable stay, and I understand how frustrating insufficient water pressure can be. Please know that we take such matters seriously and will investigate this issue further. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.5/5

Christine P. Couples - Confirmed reviews ALL

Chère Christine, Nous vous remercions sincèrement pour votre commentaire élogieux. Nous sommes ravis que vous ayez apprécié notre emplacement, ainsi que le confort de votre chambre. Notre équipe s'efforce de fournir un service de qualité, et vos mots nous encouragent à continuer dans cette voie. Au plaisir de vous accueillir à nouveau lors de votre prochain séjour. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 5.0/5

Paul W. Couples - Confirmed reviews ALL

Dear Paul, Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found our location convenient for your weekend in Bordeaux and that our staff contributed positively to your experience. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable visit. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Dear Jacqueline B., Thank you for your feedback regarding your recent stay. We appreciate your acknowledgment of our convenient location. However, we regret to hear about the cleanliness issues you encountered. Cleanliness is a priority for us, and your comments will be taken into consideration for future improvements. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.5/5

Donna O. Friends - Confirmed reviews ALL

We had a great stay. The hotel is well located for easy transport around the city and to the airport. Despite being opposite the main train station we didn’t find it noisy at night (with the windows closed!) our room was well sized but others in our party had small bathrooms but for the price and a weekend stay it was great.

Dear Donna, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our location convenient for exploring the city and accessing transportation. It is also wonderful to know that you appreciated the comfort of your room and the attentive service provided by our team. We hope to welcome you back for another enjoyable stay in the future. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 3.0/5

Daniel B. Friends - Confirmed reviews ALL

Overall the beds were great and the rest of the room was acceptable. However I was not expecting to find a cleaner open my door at 10 in the morning even when the do not disturb sign was listed on the door. The other disappointment comes from the shower as the head was dysfunctional and the wash little to no water pressure no matter the time of day.

Dear Daniel, Thank you for taking the time to share your feedback regarding your recent stay. We value your insights as they help us improve our services. I appreciate your kind words about the location and comfort of our beds. However, I regret to hear about the disturbance caused by our housekeeping team. We understand the importance of privacy and the need to respect the do not disturb sign. Your comments on this matter will be addressed with our staff to ensure that such incidents do not happen in the future. Additionally, I apologize for the inconvenience you experienced with the shower. It is our goal to provide all our guests with a comfortable stay, and I understand how frustrating insufficient water pressure can be. Please know that we take such matters seriously and will investigate this issue further. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.5/5

Christine P. Couples - Confirmed reviews ALL

Good location, quiet room and lovely staff.

Chère Christine, Nous vous remercions sincèrement pour votre commentaire élogieux. Nous sommes ravis que vous ayez apprécié notre emplacement, ainsi que le confort de votre chambre. Notre équipe s'efforce de fournir un service de qualité, et vos mots nous encouragent à continuer dans cette voie. Au plaisir de vous accueillir à nouveau lors de votre prochain séjour. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 5.0/5

Paul W. Couples - Confirmed reviews ALL

Great location for a weekend in Bordeaux

Dear Paul, Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found our location convenient for your weekend in Bordeaux and that our staff contributed positively to your experience. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable visit. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.0/5

Peter M. Couples - Confirmed reviews ALL

As above.

Dear Mr. M., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that our location near the train station was convenient for your overnight visit. It is our aim to provide a comfortable experience for all our guests, and we appreciate your positive remarks. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.0/5

Guy S. Couples - Confirmed reviews ALL

Was ok

Dear Mr. s., Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found your room satisfactory. Our team strives to provide comfortable accommodations for all our guests, and it is gratifying to know we met your expectations during your visit. Best regards, Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.5/5

Gary D. Couples - Confirmed reviews ALL

Super friendly reception team, helpful staff overall. Great for rail travel obviously and easy access to centre via tram. Small room but comfortable bed

Dear Gary, Thank you for your kind words regarding your recent stay at our hotel. It is a pleasure to hear that our location suited your needs, particularly in relation to rail travel and the accessibility to the city center via tram. We take pride in our team, and I am glad you found them friendly and helpful. We hope to welcome you back for another comfortable stay in the future. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 5.0/5

Daniel H. Solo - Confirmed reviews ALL

Very happy with my recent stay at Ibis Gare Saint-Jean, I booked this hotel as I was traveling by train and it offered great convenience being located right opisite the railway station. The room was clean and tidy. The room was not the biggest however for a short 2 night stay is was fine.

Dear Daniel H., Thank you for taking the time to share your positive experience at Ibis Bordeaux Centre Gare Saint-Jean Euratlantique. We are delighted to hear that our convenient location and the cleanliness of your room contributed to your enjoyable stay. While our rooms may be compact, we strive to ensure they meet the needs of our guests, especially for short visits. We look forward to welcoming you back in the future. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 5.0/5

David M. Business - Confirmed reviews ALL

Nickel

Cher David, Nous vous remercions sincèrement pour votre retour positif concernant votre séjour à l'Ibis Bordeaux Centre Gare Saint-Jean Euratlantique. Nous sommes ravis que notre emplacement, en face de la gare, ait contribué à rendre votre expérience agréable. Votre satisfaction est notre priorité et nous espérons vous accueillir de nouveau lors de votre prochain passage à Bordeaux. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 5.0/5

Shirley A. Couples - Confirmed reviews ALL

After arriving very late into Bordeaux airport, we were so relieved to arrive at the hotel and receive such a warm, friendly greeting. Room was cosy and comfortable and we slept really well. Considering it is so close to the train station and tram stops it wasn't too noisy either.

Dear Shirley, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and that you enjoyed a warm welcome upon your arrival. It is wonderful to know that your room provided the comfort you needed for a restful night's sleep. We look forward to welcoming you back on your next visit to Bordeaux. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 3.0/5

Susanna D. Solo - Confirmed reviews ALL

Unable to reduce the air con from its fixed 25 to 22 my preferred temperature when travelling and sink tap was wired the wrong way - cold came from hot and vice versa!

Dear Susanna D., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient. However, we regret to learn that you encountered issues with the air conditioning and the sink tap configuration. Your observations are valuable to us, and we will certainly consider them as we strive to improve our guest experience. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 3.5/5

Stuart R. Families - Confirmed reviews ALL

Reception staff was charming, it was great that our request for communicating rooms was followed and one of the rooms was spacious. The second room was quite small with a smaller bed. The rooms were not as clean as one would hope for. The chair in the larger room (306) had a very unsightly and suspicious brown stain on it, there were a couple of stains on the bedsheets (although old, the sheet had clearly been washed and ironed) and there was a smell of drains coming from the tiny bathroom in room 307.

Dear Mr. R., Thank you for taking the time to share your feedback regarding your recent visit to ibis Bordeaux Centre Gare Saint-Jean Euratlantique. We are pleased to hear that our reception staff made a positive impression and that your request for communicating rooms was accommodated. However, I sincerely regret to learn that your experience did not meet your expectations in terms of cleanliness and the condition of the rooms. Cleanliness is of utmost importance to us, and your specific comments regarding the stains and odours will be taken into serious consideration as we continually strive to enhance our services. The presence of any unsightly marks on furniture and bedding is not reflective of our usual standards, and we appreciate your bringing this to our attention. We recognize how crucial a pleasant and comfortable environment is for our guests. Your experience will be reviewed with our housekeeping team to address the concerns you raised. We aim to ensure that all our rooms meet a high standard of cleanliness and comfort. Once again, thank you for your valuable feedback. We hope to have the opportunity to provide you with a more satisfying experience in the future. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 1.5/5

Ralf D. Families - Confirmed reviews ALL

The room 504 we have been given at 21 pm had not been cleaned. It was used by somebody before, there was trash and it was obviously used, also in the bathroom. After a long day of travelling this was not the experience I was looking for. I went to the reception, and was given a different room. However, the experience was bad. Futhermore, the carpet in the hotel looked really used and not clean.

Dear Ralf D., Thank you for taking the time to share your experience regarding your recent stay at our hotel. I sincerely apologize for the condition of the first room you were assigned, as it is our priority to ensure that all accommodations are thoroughly cleaned and ready for our guests' arrival. Your feedback highlights an area where we clearly fell short of our standards, and I regret any inconvenience this may have caused after your long journey. I am pleased to hear that our reception team was able to assist you by providing an alternative room. However, I understand that the initial experience may have overshadowed your stay. Additionally, I appreciate your comments regarding the carpet in the hotel; such observations are vital for us to maintain our facilities properly. Your feedback is invaluable as we continuously strive to improve our services. I hope you will consider staying with us again in the future, allowing us the opportunity to provide a more pleasant experience. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.0/5

Marta S. Families - Confirmed reviews ALL

Well located close to the station, good price quality

Chère Marta, Nous vous remercions pour votre commentaire élogieux. Nous sommes ravis que notre emplacement, à proximité de la gare, et le rapport qualité-prix de notre établissement aient contribué à rendre votre séjour agréable. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Bordeaux. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 5.0/5

Andrew M. Couples - Confirmed reviews ALL

After a very long journey by Eurostar from Manchester UK we only had to walk a few hundred meters from our platform to the hotel. We were welcomed by a very friendly receptionist & we’re in our toom in minutes. The room was clean and comfortable. The breakfast was excellent- freshly made madelines, delicious bacon, eggs to safely boil yourself to your own liking. & fresh breads & croissants. We have already booked for our return journey.

Dear Mr. M., Thank you for taking the time to share your positive experience at ibis Bordeaux Centre Gare Saint-Jean Euratlantique. We are delighted to hear that our strategic location made your arrival from Manchester convenient and that our team provided you with a warm welcome. It is always our goal to ensure a smooth check-in process for our guests, and we appreciate your recognition of our efforts in this regard. We are also pleased to learn that you found your room to be clean and comfortable. Our housekeeping team works diligently to maintain the highest standards of cleanliness. Furthermore, it is wonderful to know that you enjoyed our breakfast offerings, including the freshly made madeleines and the variety of options for eggs and pastries. We strive to provide a delightful breakfast experience to start the day right. We look forward to welcoming you back on your return journey and hope to exceed your expectations once again. Best regards, Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.0/5

Sharon R. Couples - Confirmed reviews ALL

Very clean property. Comfortable bed a good shower. A little small but fine for a short time. Great location for train and tram station.

Dear Sharon, Thank you for taking the time to share your positive experience at our hotel. We are pleased to hear that you found our property clean and comfortable, and that our location was convenient for your travels. We aim to provide a pleasant stay for our guests, and it is gratifying to know that we met your expectations during your visit. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.5/5

Koji N. Friends - Confirmed reviews ALL

Breakfast is good, and all staffs are gently and kind.

Dear Koji, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the breakfast and found our staff to be gentle and kind. Your positive feedback is greatly appreciated, as it motivates our team to continue providing exceptional service to all our guests. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 5.0/5

Kwok L. R. C. Solo - Confirmed reviews ALL

Helpful to freeze my icecream

Dear Kwok L. R. C., Thank you for your kind words regarding our staff at ibis Bordeaux Centre Gare Saint-Jean Euratlantique. We are delighted to hear that our team was able to assist you with your request. It is our goal to provide exceptional service and ensure guests feel comfortable during their stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Customer review rating 4.0/5

Joao F. Friends - Confirmed reviews ALL

Acuille super

Cher Joao, Nous vous remercions sincèrement pour votre commentaire élogieux. Votre satisfaction est notre priorité, et nous sommes ravis d'apprendre que vous avez apprécié l'accueil de notre équipe. Nous mettons un point d'honneur à offrir un service de qualité à tous nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour. Toute l'équipe de l'Ibis Bordeaux Euratlantique

Other web-users rate our hotel

  • 595 reviews 9.3/10 Location
  • 637 reviews 5.3/10 Room
  • 400 reviews 8.9/10 Service
  • 6 reviews 8.3/10 WiFi
  • 415 reviews 3.9/10 Comfort
  • 222 reviews 7.9/10 Breakfast
  • 202 reviews 6.4/10 Cleanliness

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