Mercure Bogota BH Retiro 4 stars

Customer review rating (ALL Rating) 4.5/5 221 reviews

Mercure Bogota BH Retiro - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Strategic location

  • Close to Zona G and 93 Park in Bogotá

  • A few blocks away from the El Retiro, Andino and Atlantis shopping malls

  • Less than a mile from the restaurants, bars and clubs in Zona T.

  • Nightlife destination - Andrés Carne de Res (less than 547 yards/500 m away)

Our accommodation(s)

Room

Standard Rooms with 1 queen-size bed

  • 2 persons
  • 21 / 226 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Park view or City View
  • Accessible room

Hotel location

Mercure Bogota BH Retiro

Av Cll 80 no 10-11
110221 BOGOTA
Colombia

GPS:4.6637916, -74.053359

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFFE BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  221 reviews

TripAdvisor Rating  4.0/5  271 reviews

Well located

Customer review rating 5.0/5

Mauricio F. Families - Confirmed reviews ALL

Well located, close to restaurants and shopping malls. Everything is a walkable distance. And the must important part is the staff at the front desk and at the hotel in general. Very friendly and able to help with a smile and good attitude.

Basic business hotel in nice location

TripAdvisor rating 4.0/5

VitaliyS TripAdvisor review

I stayed for 2 nights as part of the trip to Colombia. Hotel is very nicely and conveniently located in El Retiro district of Bogota, to be even more precise in Zone T - which is the most luxurious area in Bogota with a lot of luxury hotels, fancy restaurants and shopping malls. I would say location and price are 2 best things about this hotel, as in all other terms it is just average business hotel - definitely not a destination for romantic getaway, however more than enough to just spend 2 nights exploring Bogota. Historic center and Monserrat mountain are 20-25 min by car and Airport is more or less same distance (without traffic) which considering the size of Bogota is quite close :) Rooms are clean and quite spacious, Privilege rooms (to which I was upgraded as ALL Platinum member) have bathrobes and slippers, views can be different depending on which direction your room is facing - mine despite being Privilege room was facing the other building which was not very appealing. Breakfast is just average - they cook omelet which is very good and have some fruit selection - otherwise not a huge variety. Hotel doesn't have restaurant - only breakfast room and small nice bar in the lobby, which though is serving limited list of drinks (however the barmen, apologies forgot the name was really nice guy). They also have small gym on the last floor as well as sauna. Overall, I can recommend hotel for those just looking for the place to sleep for 1-2 nights as location is really great and price reasonable, while definitely not for longer stays and not for any couples or family trips.

Great location and friendly staff

Customer review rating 5.0/5

Christina F. Solo - Confirmed reviews ALL

A very well located hotel. It is in a good area for shops, cafes, restaurants and grocers. I had a quiet room with a very comfortable bed. The staff were extremely proficient, helpful and friendly

Dear CHRISTINA F. CHRISTINA, We very much appreciate your comments regarding your stay at the Mercure Bogota Bh Retiro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location

Customer review rating 5.0/5

Alexandra Couples - Confirmed reviews ALL

The staff was great. Rooms were very clean and our bed was comfortable. Great location. I would recommend.

Estimada Alexandra, Gracias por su reseña positiva de su estancia en Mercure Bogota Bh Retiro. Apreciamos profundamente sus amables palabras sobre nuestro personal, habitaciones y cómodas camas. Estamos encantados de saber que nuestra ubicación le pareció estupenda y que nos recomendaría. Nos esforzamos por crear una estancia perfecta para cada uno de nuestros huéspedes y estamos orgullosos de haberle proporcionado el entorno ideal durante su visita. Gracias de nuevo y esperamos volver a darle la bienvenida pronto.

Repeat client, very polite check in staff

Customer review rating 4.0/5

Roberto A. Business - Confirmed reviews ALL

The room in good shape but bathroom not so

Dear Roberto A., thank you for being a returning customer at Mercure Bogota Bh Retiro. We are delighted that you found our staff to be polite and accommodating during check-in. We understand your feedback on the bathroom in your room and apologize for the inconvenience caused. At Mercure Bogota Bh Retiro, we strive to provide excellent services and facilities for our guests. Rest assured that we will take your feedback into account and ensure that all areas meet our high standards in the future. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you again soon.Dear Roberto A., thank you for being a returning customer at Mercure Bogota Bh Retiro. We are delighted that you found our staff to be polite and accommodating during check-in. We understand your feedback on the bathroom in your room and apologize for the inconvenience caused. At Mercure Bogota Bh Retiro, we strive to provide excellent services and facilities for our guests. Rest assured that we will take your feedback into account and ensure that all areas meet our high standards in the future. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you again soon.

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Other web-users rate our hotel

  • 253 reviews 9.8/10 Location
  • 248 reviews 5.9/10 Room
  • 332 reviews 8.6/10 Service
  • 19 reviews 4.8/10 WiFi
  • 120 reviews 7.7/10 Breakfast
  • 81 reviews 7.3/10 Cleanliness

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