Novotel Bangkok Sukhumvit 4 4 stars

Customer review rating (ALL Rating) 4.6/5 1,248 reviews

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Description

Hotel extras

  • 20-minute Airport Link train-ride to Bangkok

  • "Outdoor garden pool and fitness centre"

  • RedSquare Rooftop Bar with Bangkok view

  • Complimentary Shuttle service to Nana BTS station (conditions apply)

Our accommodation(s)

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Hotel location

Novotel Bangkok Sukhumvit 4

27 Sukhumvit 4, Klongtoey
10110 BANGKOK
Thailand

GPS:13.739315, 100.553097

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Food Exchange

Savour the best of Asian cuisine and Western favourites at our 96 seater Food Exchange restaurant. Friendly staff at this chic All Day Dining venue serves meals that excite the palate. It is located on level 1 and offers street views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,248 reviews

TripAdvisor Rating  4.6/5  954 reviews

Certificate of excellence 2025

Fantastic Hotel and a very Special Cooking Class in Bangkok - Highly recommend - ideal in every way

TripAdvisor rating 5.0/5

Gizelle D TripAdvisor review

🌟 Gold stars for My Favorite Thai Hotel: A Fantastic First Stay and Culinary Experience! This was my first stay at the Novotel Bangkok Sukhumvit 4, and I immediately understood why my husband calls it his "home away from home". I had the most wonderful experience! Exceptional Service and Comfort The entire hotel staff is exceptional. Like my husband, I feel the management team—including General Manager Khun Raphael, Hotel Manager Khun Vikrant, and Room Division Manager Khun Ratna—along with Front Office Manager Khun Nan (Nancy) and all the duty managers, deserve a ten-star rating for their excellent care. The restaurant and housekeeping staff also provided attentive, respectful, and professional service. I especially loved the morning service at the Food Exchange, where the hostess, Khun Dear, and the other cheerful assistants made every coffee run a delight. The entire hotel team truly looks after their guests. A Special Culinary Highlight The highlight of my stay was definitely the cooking course! I truly enjoyed every moment of it. * Master Chef Tony did a wonderful, wonderful job with the class, and I really appreciated him explaining all the details of the dishes. * A very special thank you also goes to Chef Rosrin for her wonderful assistance during the class. Thank you to the entire team at Novotel Bangkok Sukhumvit 4 for making my first stay and my cooking class such a memorable and enjoyable experience! Another very special mention a few minutes walk from the hotel at the end of Soi 4 is a great park called Bentakite park (something like that) and if you turn left at the park entrance you come to an amazing lake

Good stay

TripAdvisor rating 5.0/5

S5159SMJ TripAdvisor review

I enjoyed my stay at the hotel. I had a nice, well maintained and comfortable room. All the staff I met were friendly and professional and special mention to Khun Karn on reception for the nice welcome when she booked me in.

Dear Valued Guest, Thank you for sharing your kind feedback about your stay at Novotel Bangkok Sukhumvit 4. We’re delighted to hear that you enjoyed a comfortable, well-maintained room and that our team made a positive impression with their friendly and professional service. A special thank you for recognizing Khun Karn at reception for her warm welcome during your check-in — your appreciation has been shared with her and the team. We look forward to welcoming you back again very soon. Sincerely, Hotel Management

Thank You Note to Novotel Bangkok Sukhumvit 4

TripAdvisor rating 4.0/5

Coastal47135640410 TripAdvisor review

I would like to express my sincere gratitude and appreciation for your prompt response and exceptional attention to guest comfort. ​After experiencing some disturbance in my initial room, the immediate action taken to switch me to a superior room was an experience that truly demonstrated your hotel's professionalism and excellent management. ​I would also like to extend a special thank you and high praise to the wonderful staff member, Mint, for her quick responsiveness, warm welcome, and dedication to ensuring my comfort. Her handling of the situation was a model of outstanding customer service. ​Thank you very much. I wish you continued success.

Dear Valued Guest, Thank you for taking the time to share such a thoughtful note about your experience at Novotel Bangkok Sukhumvit 4. We are truly grateful for your kind words and delighted to know that our team’s prompt action helped ensure your comfort. We’re especially pleased to hear your praise for Khun Mint — her quick response, warm welcome, and dedication to guest satisfaction perfectly reflect the level of service we strive to deliver. Your recognition has been proudly shared with her and the team. Thank you once again for your trust and encouragement. We look forward to welcoming you back for another exceptional stay. Sincerely, Hotel Management

Great hotel Good staff

TripAdvisor rating 5.0/5

Bella Than Y TripAdvisor review

It's a good hotel with staff who try their best to please a tough clientele. The concierge and staff at front desk helped a lot. I was very happy with their support. The breakfast was outstanding and delicious with lot's of choices.

Dear Valued Guest, Thank you for your kind feedback about Novotel Bangkok Sukhumvit 4. We are truly pleased to hear that our team at the front desk and concierge were able to support you and make your stay a pleasant one. Your appreciation of their efforts means a great deal to us. We are also delighted that you enjoyed our breakfast selection and found it outstanding with plenty of choices — starting the day well is important to us! We look forward to welcoming you back again for another enjoyable stay. Sincerely, Hotel Management

120

TripAdvisor rating 5.0/5

Christta R TripAdvisor review

I’d like to highly recommend Khun Mai and Khun Moo from the rooftop at Novotel. Their service was excellent, and they were both very friendly and attentive.

Dear Valued Guest, Thank you very much for your lovely recommendation of Khun Mai and Khun Moo at the rooftop bar of Novotel Bangkok Sukhumvit 4. We are delighted to hear that their friendly, attentive, and excellent service made your visit so enjoyable. Your kind words have been shared with both of them and the team — recognition like this truly motivates our heartists to continue delivering memorable experiences. We look forward to welcoming you back again soon for another wonderful rooftop moment. Sincerely, Hotel Management

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Other web-users rate our hotel

  • 1,319 reviews 9/10 Location
  • 1,469 reviews 8.2/10 Room
  • 1,537 reviews 9.1/10 Service
  • 38 reviews 8.2/10 WiFi
  • 640 reviews 8.7/10 Cleanliness
  • 634 reviews 8.6/10 Breakfast
  • 601 reviews 7.7/10 Comfort
  • 401 reviews 8.2/10 Food

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