Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5 stars

Dear Valued Guest, Thank you so much for taking the time to share your detailed feedback with us. We are glad to hear that you found your room comfortable and clean, and that our team was helpful with your requests, including arranging the birthday cake surprise for your daughter and sourcing smaller pillows for you — these small touches are exactly what we hope make a family's stay special. We would like to sincerely apologize for the construction noise you experienced and for the inconvenience caused by other guests not adhering to the adults-only pool policy. We understand how disruptive this can be, and we are sharing your feedback with our team to reinforce monitoring of pool area rules. We also note your comments on breakfast variety over a longer stay and will pass this along to our F&B team for review. We truly appreciate your loyalty as an ALL member and would welcome the opportunity to provide a stay that better reflects the experience you deserve. Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Dear Valued Guest, Thank you so much for this wonderful review and for taking the time to share such detailed feedback about your stay. We are thrilled to hear that you found the room comfortable and stylish, and that our team's friendly, professional service made you feel at home throughout your visit. A special thank you for recognizing Fendi and Bell Boy Krot from our Front Office team. It's especially heartwarming to know that Krot's kindness and warm hospitality made such a memorable impression on your son — we will be sure to pass along your generous words to both of them. We're delighted your overall experience, from booking to check-out, reflected the very best of what we strive to offer, and we truly appreciate your perfect recommendation score. We look forward to welcoming you and your family back to Avista Hideaway Phuket Patong soon! Warm regards, Avista Hideaway Phuket Patong MGallery Collection - Team

Dear Ms. A., Thank you very much for taking the time to complete our guest satisfaction survey following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We are delighted to know that you found our resort to be a great place to relax and that you appreciated the cleanliness of our facilities, breakfast, accommodation, and swimming pool. It is also pleasing to hear that our personal communication before your arrival was valued. We sincerely appreciate your constructive feedback regarding the recognition of your ALL Silver membership and your dining experience at our rooftop restaurant. Please accept our apologies that your welcome experience did not fully meet your expectations. Your comments have been shared with the relevant teams for review as we continuously strive to enhance the experience of our valued ALL members and ensure the best possible value for our guests. Thank you once again for your valuable feedback and for choosing to stay with us. We look forward to welcoming you back for an even more enjoyable experience in the future. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Dear Mr. C., Thank you very much for taking the time to share your wonderful feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We are delighted to know that you had a very enjoyable stay and that you appreciated our attentive service and the comfort of your spacious accommodation. It is especially rewarding to receive your perfect scores across so many aspects of your experience, including our team, cleanliness, accommodation, value for money, and sustainability initiatives. As a valued ALL Gold member, we are also pleased to know that you enjoyed your welcome amenities and that your room upgrade exceeded your expectations. Your satisfaction means a great deal to us, and we truly appreciate your continued loyalty to Accor. Thank you once again for your generous feedback and recommendation. We look forward to welcoming you back for another memorable stay at Avista Hideaway Phuket Patong – MGallery Collection. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team

Dear Mr. S., Thank you very much for taking the time to share your wonderful feedback following your recent stay at Avista Hideaway Phuket Patong – MGallery Collection. We are delighted to know that you and your family had such a comfortable stay and that you enjoyed our delicious food, friendly hospitality, and the cleanliness of our resort. It is especially rewarding to receive your perfect scores across so many aspects of your experience, including breakfast, accommodation, our team, and overall value. We are especially grateful to Mr. Atul for his attentive service during breakfast. It is wonderful to know that his care and hospitality helped make your dining experience even more enjoyable. Your kind compliments will certainly be shared with him as recognition of his dedication to creating memorable guest experiences. Thank you once again for your generous feedback and recommendation. We look forward to welcoming you and your family back for another memorable stay in the future. Warm regards, Avista Hideaway Phuket Patong – MGallery Collection Team