Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,083 reviews

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Description

Hotel extras

  • Rooftop with sunset sea views - Sizzle Restaurant & Bar and Tambu 'tented' Indian Restaurant.

  • Indulge at Jivana Spa with massage, spa treatments and complimentary wellness activities.

  • Enjoy relaxation at three themed pools, each with Chiva Swim-up Bar in a tranquil atmosphere.

  • Nearby three of world's top beaches - Freedom Beach, Paradise Beach & Patong Beach nightlife.

  • Indulge in a unique drink experience with MyGlass package & for little ones MyKids package.

Our accommodation(s)

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Hotel location

Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

39/9 Muen Ngern Road, Tri Trang Beach, Patong District Amphur Kathu
83150 PHUKET
Thailand

GPS:7.881189, 98.278166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,083 reviews

TripAdvisor Rating  4.7/5  4,509 reviews

Certificate of excellence 2024

Good stay

TripAdvisor rating 5.0/5

Castiel D TripAdvisor review

I would like to give a special thank you to Butter Pong (Bellman Team), Pueng (Reception), Vishal (Breakfast Restaurant), and Digvijay (Assistant Reservation Manager) for making my 5th anniversary stay truly memorable. Although it was a short stay, the hospitality from everyone was exceptional, with a very warm and genuine welcome throughout. Upon check-in, Khun Pueng greeted us warmly and served a wonderful welcome drink, creating a great first impression. Butter and Pong kindly escorted us to the room and provided a clear and helpful explanation of the room and hotel facilities, which made us feel very comfortable and well taken care of. The room upgrade, beautiful anniversary decoration, and lovely cake were all thoughtful touches that made our celebration extra special. I also truly enjoyed breakfast, where Khun Vishal took excellent care of us and ensured a pleasant dining experience. Thank you once again to the entire team for the amazing hospitality and attention to detail. It was a memorable stay, and I look forward to visiting again in the future.

Exceptional Service and Warm Hospitality at Phuket. A Shoutout to the Stars of Our Stay Mr Kama and Elya

TripAdvisor rating 5.0/5

Sahar A TripAdvisor review

We recently wrapped up our first-ever visit to Phuket, and I have to say it was a wonderful experience overall. The hotel we stayed at was lovely, and the staff in general were very kind and helpful. I particularly want to give a shout-out to two amazing employees: Faisal Kama and Ilyas. Both of them went above and beyond in terms of professionalism and hospitality. They truly made our stay special and are a big reason why I’d recommend this place to others. In short, if you’re visiting, definitely look out for Faisal and Ilyas—they’ll take great care of you!

Dear Sahar, Thank you very much for taking the time to share your wonderful feedback following your first visit to Phuket. We are delighted to know that you had an enjoyable stay and appreciated the warm hospitality and kindness of our team. Your special recognition of Mr. Kama (Faisal) and Ilyas is truly appreciated. Their professionalism, dedication, and genuine care exemplify the service standards we strive to deliver, and your compliments will be proudly shared with them. Thank you for your kind recommendation. We sincerely look forward to welcoming you back to Avista Hideaway Phuket Patong – MGallery for another memorable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Great family experfect

TripAdvisor rating 5.0/5

aliasalie TripAdvisor review

Amazing experience! Room was good size for a family of 4, staff were very accommodating, lovely and professional. Goldi and Vishal went out of their way to assist and make us yummy snacks. Loved that the accommodation out of the main part of town- less busy and loud.

Dear Aliasalie, Thank you very much for taking the time to share your wonderful feedback following your family stay with us. We are delighted to know that you enjoyed a great family experience and found the room comfortable for your family, along with the accommodating and professional service provided by our team. Your kind recognition of Goldi and Vishal is truly appreciated, and we will be pleased to share your compliments with them. It is also a pleasure to hear that you enjoyed our peaceful location away from the busy town area, allowing for a more relaxing stay. We look forward to welcoming you and your family back to Avista Hideaway Phuket Patong – MGallery for another memorable stay. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

Expect to wait 2-3 hours to check in

TripAdvisor rating 1.0/5

Andrew E TripAdvisor review

We were told we would be able to check in early if we paid a 25% room rate but when we got to to the resort they made us wait over 3 hours to check in, making us miss our island tour. Very unaccommodating hotel.

Dear Andrew, Thank you for taking the time to share your feedback regarding your recent stay. We sincerely regret to learn about your experience upon arrival and the delay in your check-in, which unfortunately caused inconvenience to your travel plans. Please accept our apologies for not meeting your expectations, particularly regarding the early check-in arrangement. This is certainly not the level of service we aim to provide. Your comments have been shared with the relevant teams for review, as we are committed to improving our processes and ensuring clearer communication and smoother arrival experiences for our guests. We truly value your feedback and hope to have the opportunity to welcome you back in the future to provide a more seamless and pleasant stay. Yours sincerely, Avista Hideaway Phuket Patong – MGallery Team

Relaxing Christmas holiday

TripAdvisor rating 5.0/5

Justin W TripAdvisor review

Lovely friendly staff would go back again!! Room was very clean and housekeeping was there everyday. Good for families or solo traveling.

Dear Justin, Thank you very much for taking the time to share your feedback following your Christmas holiday with us. We are delighted to hear that you enjoyed a relaxing stay and found our team friendly and welcoming. It is also pleasing to know that you appreciated the cleanliness of your room, the consistency of our housekeeping service, and the suitability of the resort for both families and solo travelers. Thank you for your kind recommendation. We truly look forward to welcoming you back to Avista Hideaway Phuket Patong – MGallery in the future. Warm regards, Avista Hideaway Phuket Patong – MGallery Team

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