Novotel Bali Ubud Resort 5 stars

Customer review rating (ALL Rating) 4.2/5 150 reviews

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Description

Hotel extras

  • Modern comfort meets traditional Balinese charm for a pleasant and authentic getaway.

  • Only 30 minutes to Ubud, Kintamani, and Mount Batur-ideal for exploration.

  • Versatile venues for weddings, social gatherings, and business meetings.

  • Private balconies with stunning views of the Ubud forests or infinity swimming pool.

  • Complimentary daily guest activities designed for unique experiences.

Our accommodation(s)

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Room 1

Hotel location

Novotel Bali Ubud Resort

Banjar Semaon, Desa Puhu, Payangan GIANYAR
80572 BALI
Indonesia

GPS:-8.4045, 115.25161

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  150 reviews

Customer review rating 5.0/5

Roberto V. Couples - Confirmed reviews ALL

Dear Roberto, Thank you so much for your outstanding review! We are delighted to know that you enjoyed every aspect of your stay, from our location and service to the amenities and food. Your kind words about the immaculate experience mean a great deal to our entire team. We truly appreciate your support and look forward to welcoming you back to Novotel Bali Ubud Resort for another exceptional stay. Warm regards, Novotel Bali Ubud Resort team

Customer review rating 4.5/5

Eko S. R. Families - Confirmed reviews ALL

Dear Eko, Thank you for sharing your feedback with us. We are delighted to know that you found your stay homely and enjoyable. Your support is greatly appreciated, and we look forward to welcoming you back to Novotel Bali Ubud Resort for another pleasant stay. Warm regards, Novotel Bali Ubud Resort team

Customer review rating 5.0/5

Hanly N. Friends - Confirmed reviews ALL

Dear Hanly, Thank you so much for your wonderful review! We are delighted to know that you had a great experience with us and were pleased with our service. Your kind feedback is truly appreciated and encourages our team to continue providing warm and attentive hospitality to every guest. We look forward to welcoming you back to Novotel Bali Ubud Resort for another enjoyable stay. Warm regards, Novotel Bali Ubud Resort team

Customer review rating 4.0/5

Rick B. Couples - Confirmed reviews ALL

Dear Rick B., Thank you for your lovely feedback! We’re delighted to hear that you found our hotel beautiful, clean, and elegant. We also appreciate your honest comments regarding the location and travel time to Ubud town centre. We understand that traffic can make the journey longer, and we truly appreciate your understanding. We hope to have the pleasure of welcoming you back for another enjoyable stay! Warm regards, Novotel Bali Ubud Resort team.

Customer review rating 0.5/5

Mahra A. Couples - Confirmed reviews ALL

Dear Mahra A., Thank you for taking the time to share your feedback. Please accept our sincere apologies for the disappointing experience you encountered during your stay. We are truly sorry that the cleanliness of both rooms did not meet your expectations, particularly regarding the condition of the room and bed linens. We also regret that, despite bringing the matter to our Reception team’s attention and being moved to another room, we were unable to provide you with the level of comfort and cleanliness you deserved. We also understand your concern regarding the remaining amount from your three-night booking, and we believe that our team has already reached out to you via email regarding this matter. We sincerely apologize for the delay in following up with you. Your feedback has been shared with the relevant departments for further review and corrective action. We take your comments seriously and are committed to improving our standards to ensure our guests receive the five-star experience they expect. Once again, we sincerely apologize for the inconvenience and disappointment caused. We appreciate your feedback and hope to have the opportunity to regain your trust in the future. Warm regards, Novotel Bali Ubud Resort team.

Other web-users rate our hotel

  • 55 reviews 7.4/10 Location
  • 92 reviews 8.2/10 Room
  • 137 reviews 7.5/10 Service
  • 64 reviews 9/10 Vibe
  • 53 reviews 4.8/10 Food
  • 43 reviews 7.8/10 Cleanliness
  • 43 reviews 5/10 Breakfast
  • 24 reviews 6.1/10 Value

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