Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.4/5 4,770 reviews

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Description

Hotel extras

  • Featuring a 20m swimming pool, gym and zen terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,770 reviews

Customer review rating 4.0/5

Marlene H. Couples - Confirmed reviews ALL

The open bathroom was a bit much. Also think about your guests. An extra towel for hair washing would be really handy.

Dear Guest, Thank you for your feedback. We are pleased to hear that you found your stay comfortable. We appreciate your suggestions regarding the bathroom layout and extra towels for hair washing. On your next stay please feel free to reach out to our team for additional amenities. Your comments are valuable to us as we continuously seek to enhance our guests' experience. Kind Regards, Demi, Sales & Marketing Coordinator Novotel Brisbane South Bank

Customer review rating 4.0/5

Hamish M. Business - Confirmed reviews ALL

This was probably my 5th stay here. The location is excellent and overall you provide a very good service. I am always surprised that you only offer instant coffee in the room, this is very out of date now. It sounds picky but the last 2 times I have stayed the room has only had the miniature ironing board. I travel a lot for work and to be honest the sort of things that take a hotel room up a notch for me are: Comfy bed, decent shower (no complaints for either), a half decent cup of coffee in the morning without having to go to the restaurant and a workable iron/ ironing board for my shirt for the day. Most of the time I am only in the room to sleep and getting ready for work in the morning hence why these things are so important to me.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank and thank you for your continued support. We are pleased to hear you enjoy our location and overall service. We appreciate your feedback regarding in-room coffee and ironing facilities, as we understand how important these details are for business travel. Our Premier Rooms are equipped with Nespresso machines should you wish to upgrade on a future stay. Your comments have been shared with our team as we continue to enhance our guest experience.Thank you again for sharing your experience, and we hope to welcome you back again soon. Kind regards, Demi, Sales & Marketing Coordinator Novotel Brisbane South Bank

Customer review rating 2.0/5

Emma T. Families - Confirmed reviews ALL

The location was central and a short walk to southbank. The room was stuffy and stale. The air conditioning had not been running before we entered it and there were no windows that could open. The reception told us to put our key in to run the aircon and "go for a walk'. We had a bad nights sleep because of the insufficient air. Also the breakfast was not labelled for allergens so I had to ask the breakfast cooks what was gluten free for my celiac son. They made me feel like a bit of a nuisance for asking and did not really seem sure of some things so he didn't get much for breakfast. This was meant to be a special treat for my kid to stay in the city but it wasn't that great. Definitely wouldn't return.

Customer review rating 5.0/5

Tulsi M. Families - Confirmed reviews ALL

Great location to walk to west end, Southbank, casino, museums. Staff are help and rooms are clean.

Dear Guest, Thank you for sharing your positive feedback. We are delighted to hear that you enjoyed our great location and found our staff helpful. Your compliments about the cleanliness of our rooms are greatly appreciated as well. Kind Regards, Demi, Sales & Marketing Coordinator Novotel Brisbane South Bank

Customer review rating 4.5/5

Karen B. Families - Confirmed reviews ALL

Location was great room was great … overall Thank you.

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed our great location and room quality. Your satisfaction is our priority, and we look forward to welcoming you back soon. Kind Regards, Demi, Sales & Marketing Coordinator Novotel Brisbane South Bank

Other web-users rate our hotel

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  • 739 reviews 7.4/10 Breakfast

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