Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.5/5 5,162 reviews

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Description

Hotel extras

  • Featuring a 20m heated swimming pool, gym and zen terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  5,162 reviews

TripAdvisor Rating  4.5/5  763 reviews

Certificate of excellence 2024

Modern and stunning

TripAdvisor rating 4.0/5

YourFrequentFlyer TripAdvisor review

Gorgeous, modern Novotel - mostly impeccable service. Gave me a VERY early check-in, so can't complain about that!! Room fantastic and clean - only downside, went to the restaurant for dinner and waited 5 minutes but no-one came to seat me! That's okay, the room service meal was fantastic.

comfortable stay , close to convention centre

Customer review rating 3.0/5

Bryan Business - Confirmed reviews ALL

nothing special, towels smelled a bit funny - almost like they had been in a kitchen whilst oily things were frying.

Dear Bryan, Thank you for taking the time to tell us about your experience at the Novotel Brisbane South Bank. We would like to apologize for any inconvenience experienced during your stay. I made sure to forward your comments to our House Keeping Manager and Front Office Manager to review and address your concerns regarding the issues raised. If you would like to discuss this further please do not hesitate to contact us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Demi, Sales and Marketing Coordinator

Convenient location

Customer review rating 2.5/5

Karen Couples - Confirmed reviews ALL

The hotel was well located for the event we came to. The top sheet on the bed was too small for the bed, and was not changed until the n3xt day despite requests to do so. The bed was comfortable and was a proper king, so didn't have the ridge in the middle that so many have. Parking was expensive.

Dear Karen, Thank you for taking the time to tell us about your experience at the Novotel Brisbane South Bank. We would like to apologize for any inconvenience experienced during your stay. I made sure to forward your comments to our Housekeeping and Front Office Managers to review and address your concerns regarding the issues raised. Thank you again for sharing your experience, and we hope to have the chance to better serve you in the future. Sincerely, Demi, Sales and Marketing Coordinator

Very well presented

Customer review rating 5.0/5

Colin M. Business - Confirmed reviews ALL

We had several rooms due to a rental show at the exhibition building. This hotel was well placed for us and the service was amazing.

Dear Col, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

Overcharged

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

My stay was pleasant however I would like someone to contact me for reimbursement on the final invoice charges. I only stayed one night and had room service dinner. 1 coffee and a buffet breakfast. I have been charged twice for breakfast. Chris B. is my name. 04… CRS No. 24…

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Other web-users rate our hotel

  • 1,732 reviews 8.9/10 Location
  • 2,627 reviews 8.3/10 Room
  • 2,769 reviews 9.1/10 Service
  • 50 reviews 5.3/10 WiFi
  • 1,047 reviews 7.7/10 Cleanliness
  • 866 reviews 7.8/10 Food
  • 723 reviews 8.6/10 Breakfast
  • 598 reviews 7.8/10 Amenities

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