Mantra South Bank Brisbane 4 stars

Customer review rating (ALL Rating) 4.2/5 2,682 reviews

Mantra South Bank Brisbane - Image 1
Mantra South Bank Brisbane - Image 2
Mantra South Bank Brisbane - Image 3
Mantra South Bank Brisbane - Image 4
161 Grey Street, 4101 SOUTH BANK, Australia

Description

Hotel extras

  • Mantra South bank is right in the middle of everything you come to Brisbane for..

  • On site restaurant.

  • GYM, Lap pool and Spa.

  • Conference and Events.

  • On-site or self-parking available.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Studio

Photo out of - Studio

Your gallery style kitchenette features sleek granite bench tops and the convenience of a microwave and sink. The Studio Apartment will suit your needs perfectly with mini bar, climate controlled air conditioning and in room internet access.

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Refrigerator/freezer
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • Music TV channels
  • Pay per view channel(s)
  • TV with on-screen billing info
  • 39'/99 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Complete cleaning
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 36 m² / 387 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

A Studio City View Apartment has all of the great features and facilities of the Studio Apartment but here you have the added attraction of fantastic city views. Maximum of 2 people.

  • Views:

    City View

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Refrigerator/freezer
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • 39'/99 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Complete cleaning
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Studio Family room

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Microwave

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

1 Bedroom City View

Photo out of - 1 Bedroom City View

Unwind on your private balcony as you take in the stunning Brisbane skyline. Our 1 Bedroom City View apartments feature modern decor, air conditioning, full kitchen and laundry facilities. Perfect for your next Brisbane stay.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 55 m² / 592 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kitchen extractor fan
  • Microwave
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • Music TV channels
  • 39'/99 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom

Photo out of - 2 Bedroom

The 2 Bedroom Apartment is inclusive of a full kitchen, modern and spacious surrounds, private balcony, 2 bathrooms, climate controlled air conditioning, laundry facilities, WiFi access and mini bar. Mantra South Bank offers the ultimate city escape.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 72 m² / 775 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • 39'/99 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mantra South Bank Brisbane

161 Grey Street
4101 SOUTH BANK
Australia

GPS:-27.477997, 153.020861

Telephone
Fax +61 7 3305 2599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 161 rooms
  • 4 rooms for people with reduced mobility
  • 161 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • High Speed internet Additional charge
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Breakfast à la carte

Business

4 Meeting rooms

Business Center

  • Self service business center

Well-being

Outdoor Pool - Level 2

  • Outside
  • On site

Gym - Level 2

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 30.84 € 50 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Self Parking

Additional charge

Brisbane Convention Centre, Cnr Merivale and Glenelg Streets, 4000 Brisbane

Parking information

  • Near the property
  • Indoor parking
  • Public
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 18.50 € 30 AUD Per unit
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Ovello Bar & Kitchen

Photo out of - Ovello Bar & Kitchen

Ovello Bar & Kitchen is inspired by Mediterranean holidays sun-soaked terraces, lush gardens, colourful parasols and the casual vibes of the Amalfi Coast. Experience a generous spritz offering, authentic stone-baked pizza and humble Italian share plates.

Cooking style
Mediterranean
Capacity
80
Accessibility
Accessible service
161 Grey Street, 4101 South Bank, Australia
Telephone +61 7 3305 2517
Opening hours
Monday
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu

Ovello Bar & Kitchen is inspired by Mediterranean holidays sun-soaked terraces, lush gardens, colourful parasols and the casual vibes of the Amalfi Coast. Experience a generous spritz offering, authentic stone-baked pizza and humble Italian share plates.

Keep up your training or exercise routine in Mantra South Bank's fully equipped gymnasium with state-of-the-art equipment to make your work out a breeze. The gym is located on level 2 and is open from 6:00am until 9:30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,682 reviews

Customer review rating 4.0/5

Lindsay T. Couples - Confirmed reviews ALL

Dear T., Thank you for taking the time to share your feedback with us. We’re pleased to hear that, overall, you found your room to be clean and comfortable. We’re sorry for the difficulties you experienced with parking during the Brisbane Festival. With the festival road closures and pedestrian restrictions, we appreciate that the alternative parking arrangement involved a much longer walk than expected, particularly given the wheelchair access concerns. We understand how frustrating and inconvenient this would have been. We also apologise that your requested room clean on the Wednesday was not completed during your week-long stay. This is certainly not the level of service we aim to provide, and we appreciate you bringing it to our attention. Thank you as well for mentioning the glasses left outside the neighbouring room. We agree that these should have been attended to sooner. We’ll ensure this feedback is shared with our housekeeping team. We’re also sorry to hear about the intermittent noise from the dryer. While we’re glad it was otherwise fine, we’ll have our maintenance team look into it. Thank you again for your honest and constructive feedback. We truly appreciate it and hope to have the opportunity to provide you with a smoother and more enjoyable stay in the future. Regards Alessandra

Customer review rating 4.5/5

Sandra N. Business - Confirmed reviews ALL

Customer review rating 1.5/5

Steve O. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Tom L. Couples - Confirmed reviews ALL

Dear Tom L., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandra

Customer review rating 3.0/5

Kayne O. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Dear T., Thank you for taking the time to share your feedback with us. We’re pleased to hear that, overall, you found your room to be clean and comfortable. We’re sorry for the difficulties you experienced with parking during the Brisbane Festival. With the festival road closures and pedestrian restrictions, we appreciate that the alternative parking arrangement involved a much longer walk than expected, particularly given the wheelchair access concerns. We understand how frustrating and inconvenient this would have been. We also apologise that your requested room clean on the Wednesday was not completed during your week-long stay. This is certainly not the level of service we aim to provide, and we appreciate you bringing it to our attention. Thank you as well for mentioning the glasses left outside the neighbouring room. We agree that these should have been attended to sooner. We’ll ensure this feedback is shared with our housekeeping team. We’re also sorry to hear about the intermittent noise from the dryer. While we’re glad it was otherwise fine, we’ll have our maintenance team look into it. Thank you again for your honest and constructive feedback. We truly appreciate it and hope to have the opportunity to provide you with a smoother and more enjoyable stay in the future. Regards Alessandra

Customer review rating 4.5/5

Sandra N. Business - Confirmed reviews ALL

Professional team made the stay stress-free

Customer review rating 1.5/5

Steve O. Couples - Confirmed reviews ALL

The app describes parking as an included feature for the hotel (as do many other hotels); however, mantra does not have onsite parking (directed to Brisbane convention centre 300m up the road) and it is at an additional cost of $30 per day. Had this been clearly articulated, I would have booked the Novotel at the slight higher rate and enjoyed free parking onsite.

Customer review rating 5.0/5

Tom L. Couples - Confirmed reviews ALL

It was great.

Dear Tom L., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandra

Customer review rating 3.0/5

Kayne O. Business - Confirmed reviews ALL

Was unable to allocate my stay to my membership. Broken items in the room and a dirty drink bottle.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 2.5/5

Rachel K. Families - Confirmed reviews ALL

we were on a corner in a 2 bedroom appartments on level 5. it was so loud. with the doors and windows shut it shoulded like everything was open and on the ground floor. rooms were nice clean and comfortable everything else was great, just the noise from trucks, trains, pedestrian crossing, garbage trucks, and street sweepers, people leaving dinner late and yelling down the street

Dear Rachel K., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback relative to our staff and amenities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely,

Customer review rating 5.0/5

Robert P. Friends - Confirmed reviews ALL

A long weekend visit including The Glasshouse Theatre, restaurants and a bit of shopping. Everything on site for a great stay but if you had to leave, no need to move the car with everthing well within walkong distance.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.5/5

Aaron K. Families - Confirmed reviews ALL

The hotel is in a great location, and the rooms were clean and tidy. The rooms are a little dated, and the only real complaint would be how loudly the doors of neighbouring rooms close.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Leigh W. Families - Confirmed reviews ALL

I’m a platinum Accor member and all my benefits were ready and explained on my arrival. I very much appreciated that.

Dear Leigh, Thank you for the wonderful review on our hotel, we are pleased to hear that our staff were friendly and helpful especially the gentleman that took your breakfast order. Thank you for your Platinum membership with Accor. We are looking forward to welcome you back again soon! Regards, Maree

Customer review rating 2.0/5

Todd H. Couples - Confirmed reviews ALL

There were some positive moments, unfortunately our room 401 was so hot and uncomfortable, air con was not working and we had a very uncomfortable night's sleep. Location right on the corner and main road didn't help either. Booking way in advance and being an accor member we thought things would be much better.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Kim G. Couples - Confirmed reviews ALL

Friendly kind staff clean easily accessible fascilities thankyou

Dear Kim G., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandra

Customer review rating 4.5/5

Anita R. Business - Confirmed reviews ALL

The lady who checked me in was lovely; patient and helpful. Room was excellent.

Good morning Anita, Thank you for the lovely feedback - we're so glad your check-in experience was a positive one, and that the room hit the mark too. We'll be sure to pass your kind words on to the team. Hope to welcome you back to South Bank soon! Kind Regards, Adrian Lampe General Manager

Customer review rating 4.0/5

Elaine L. Business - Confirmed reviews ALL

overnight stay

Morning Elaine, Thank you so much for the great feedback - we're really glad you enjoyed your stay with us! Just a quick note on the water - our bottles are provided empty by design, as part of our sustainability pledge to cut down on single-use plastic. Our still or sparkling filtered water is available any time, so please don't hesitate to ask next time you're in. We'd love to welcome you back again soon! Kind Regards, Adrian Lampe General Manager

Customer review rating 4.5/5

Christine H. Friends - Confirmed reviews ALL

Staff extremely helpful and courteous. Nothing was too much trouble and our requests were seen to immediately.

Dear Christine, Thank you so much for your kind words! We’re delighted to hear that our team was helpful and courteous. It was a pleasure assisting you, and we hope to welcome you back again soon. Regards Alessandra

Customer review rating 5.0/5

Shane B. Families - Confirmed reviews ALL

Really attentive staff at reception and the restaurant. Cost effective parking at the convention center with free EV Charging. The location is so handy to restaurants, transport and activities.

Dear Shane B., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandra

Customer review rating 5.0/5

Diane B. Couples - Confirmed reviews ALL

As always staff were lovely and friendly. Breakfast was really nice

Dear Diane B., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandra

Customer review rating 5.0/5

Karen L. K. Couples - Confirmed reviews ALL

Room was spacious and clean, staff was friendly and helpful and the hotel was a short walk from QPAC, south bank station and many great eateries.

Dear Karen, Thank you for your wonderful review and perfect score! We’re so pleased you enjoyed the spacious, clean room, friendly service, and convenient location. We hope to welcome you back again soon! Regards Alessandra

Customer review rating 4.5/5

Sandra B. Families - Confirmed reviews ALL

Very clean and excellent location

Dear Sandra B., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandra

Customer review rating 4.0/5

Peppi W. Business - Confirmed reviews ALL

Huge room with everything I needed. A little dated but everything worked and the bed was very comfy. The windows were really filthy however (tracks and glass) especially in the bedroom. The lap pool was great - would have felt crowded with someone else but I had it to myself for an evening swim and it was just the right temp for 30 mins of laps (20 m). And it and the shower were clean. Shame the jacuzzi next to it didn’t work.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.5/5

Tracey T. Business - Confirmed reviews ALL

Good location for conferences at the BCC.

Dear Tracey, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your recent stay did not fully meet your expectations. We do value our Gold Members and were pleased to provide a complimentary upgrade to a One Bedroom City View room, along with a wine amenity as a recognition of your status. We’re disappointed that, despite these gestures, your overall experience did not leave you feeling as welcomed as we would have hoped. We have taken note of your comments and will continue to work with our team to ensure our guests receive the warm and friendly service we strive to provide. We look forward to welcoming you back very soon for your next stay with us and hope to provide you with a more enjoyable experience. 😊 Sincerely, Maddy Assistant Manager

Other web-users rate our hotel

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