Mantra South Bank Brisbane 4 stars

Customer review rating (ALL Rating) 4.2/5 2,572 reviews

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Description

Hotel extras

  • Mantra South bank is right in the middle of everything you come to Brisbane for..

  • On site restaurant.

  • GYM, Lap pool and Spa.

  • Conference and Events.

  • On-site or self-parking available.

Our accommodation(s)

Hotel location

Mantra South Bank Brisbane

161 Grey Street
4101 SOUTH BANK
Australia

GPS:-27.477997, 153.020861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Ovello Bar & Kitchen

Ovello Bar & Kitchen is inspired by Mediterranean holidays sun-soaked terraces, lush gardens, colourful parasols and the casual vibes of the Amalfi Coast. Experience a generous spritz offering, authentic stone-baked pizza and humble Italian share plates.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,572 reviews

TripAdvisor Rating  4.0/5  2,863 reviews

Good value for money

Customer review rating 4.0/5

Sean D. Families - Confirmed reviews ALL

4 nights in one bedroom appartment with sofa bed in living rooms, comfortable and good facilities. Excellent breakfast buffet and good restaurant for eating in. Good value for money and good for familiess. Good pool too . .

Dear Sean, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay in the one-bedroom apartment, and that the facilities, breakfast buffet, and restaurant met your expectations. It’s great to know the pool was also a highlight of your stay. We’re happy to hear you found it to be good value for money, especially for families. We look forward to welcoming you back for another enjoyable stay! Kind regards, Jennifer

Haven't emailed my receipt yet

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The guy at checkout said he would email me my receipt and I still haven't received it. You can send me this survey, twice, but no receipt?

Dear Darryl, Thank you for reaching out. I understand your frustration regarding the delay in receiving your invoice, and I apologize for any inconvenience caused. I have just resent your receipt to the email address provided during your stay. If for any reason it doesn’t arrive or if you would like it sent to an alternative email, please don’t hesitate to let us know. We value your feedback and truly appreciate your time in completing the survey. I hope we have the opportunity to welcome you back and provide you with a more seamless experience next time. Warmest, Grey

Good location clean room happy staff

Customer review rating 5.0/5

Karen D. Couples - Confirmed reviews ALL

Good experience but could of had rubbish emptied and clean towels after second day

Dear Karen, Thank you for taking the time to share your feedback! We’re glad you enjoyed our convenient location, clean rooms, and friendly staff—it’s wonderful to hear you had a good experience overall. We appreciate your comments about the rubbish and towels. We aim to ensure every guest has a seamless stay, and your feedback helps us improve. We hope to welcome you back again soon! Kind regards, Jennifer

Great stay, great location

Customer review rating 4.5/5

Eden P. Couples - Confirmed reviews ALL

Chrissy at the front desk was so friendly and accomodating with our recent stay. Loved the location as it was so close to shops and restaurants. Room was nice and clean! Thank you for the hospitality!

Dear Eden, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience during your stay with us. Chrissy will be delighted to know she made a great impression with her friendly and accommodating service—it’s always fantastic to hear when our team’s efforts are recognized. We’re glad you loved our convenient location near shops and restaurants and that your room met your expectations for cleanliness and comfort. It was our pleasure to host you, and we hope to welcome you back for another great stay soon! Kind regards, Jennifer

Customer review rating 0.5/5

Jenny H. Couples - Confirmed reviews ALL

Firstly we were very dissatisfied as our fridge door would not close. There was a dirty washer in the bathroom. Initially we were told they would send housekeeping to come and defrost our fridge. We said no and were offered an upgrade. This was much better.

Dear Jenny, Thank you for taking the time to share your feedback. I’m very sorry to hear about the issues you experienced upon arrival, including the faulty fridge and the dirty washer in the bathroom. These oversights are not reflective of the standards we strive to uphold, and I sincerely apologize for the inconvenience caused. I’m pleased to hear that our team was able to provide an upgrade, and that it offered a more comfortable experience for you. Your feedback is invaluable, and we have shared it with our housekeeping and maintenance teams to ensure such issues are addressed promptly and do not recur. We hope to welcome you back in the future and provide you with a flawless experience from start to finish. If there’s anything further we can do or if you’d like to discuss your stay in more detail, please don’t hesitate to reach out to us directly. Thank you again for bringing this to our attention. Warm regards, Gia

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Other web-users rate our hotel

  • 1,172 reviews 9.1/10 Location
  • 1,558 reviews 5.5/10 Room
  • 1,256 reviews 8.4/10 Service
  • 21 reviews 5.5/10 WiFi
  • 669 reviews 3.9/10 Cleanliness
  • 280 reviews 4.8/10 Amenities
  • 234 reviews 5.4/10 Value
  • 156 reviews 6.4/10 Breakfast

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