Mantra South Bank Brisbane 4 stars

Customer review rating (ALL Rating) 4.2/5 2,568 reviews

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Description

Hotel extras

  • Mantra South bank is right in the middle of everything you come to Brisbane for..

  • On site restaurant.

  • GYM, Lap pool and Spa.

  • Conference and Events.

  • On-site or self-parking available.

Our accommodation(s)

Hotel location

Mantra South Bank Brisbane

161 Grey Street
4101 SOUTH BANK
Australia

GPS:-27.477997, 153.020861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Ovello Bar & Kitchen

Ovello Bar & Kitchen is inspired by Mediterranean holidays sun-soaked terraces, lush gardens, colourful parasols and the casual vibes of the Amalfi Coast. Experience a generous spritz offering, authentic stone-baked pizza and humble Italian share plates.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,568 reviews

TripAdvisor Rating  4.0/5  2,863 reviews

Great location

Customer review rating 4.0/5

Cathy C. Families - Confirmed reviews ALL

always great to stay there.. bit disappointed the the restaurant was closed AGAIN

Dear Cathy, Thank you for sharing your feedback. While we're glad you enjoyed our location and staying with us, we're sorry to hear about your disappointment regarding the closed restaurant and the condition of your room. We understand how frustrating it can be when expectations for dining options aren't met, and we’ll take your suggestion about a buffet into consideration. Additionally, we’ll address the cleanliness and room maintenance issues with our team to ensure improvements are made. We value your continued support and hope to provide a better experience on your next visit. Warmest, Grey

Southbank Supreme

Customer review rating 4.5/5

Pat Couples - Confirmed reviews ALL

Nice location. Room was very large and comfortable. Hotel was well located. Staff very friendly and helpful

Dear Patrick, Thank you for your lovely feedback! We're delighted to hear you enjoyed your stay and found the room spacious and comfortable. It’s great to know our convenient location and friendly, helpful staff added to your experience. We look forward to welcoming you back for another relaxing visit soon. Warm regards, Grey

well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

you need to supply two pillows - one thick, like you have, and then a THIN second one

Dear Leslie, Thank you for your feedback! We're glad you appreciated our convenient location. Your suggestion about providing both thick and thin pillows is noted—we understand how important it is to have options for a comfortable night's sleep. We’ll review this to see how we can better accommodate our guests’ preferences. We hope to welcome you back for an even more comfortable stay. Warmest, Grey

Mouldy and damp room

Customer review rating 2.0/5

Jonathan M. Families - Confirmed reviews ALL

Carpet was damp, and room smelled of mould.

Dear Jonathan, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with the condition of your room. This is far from the standard we strive to provide, and we take your feedback very seriously. Our team has been made aware of this issue, and we will investigate thoroughly to ensure it is resolved promptly. We sincerely apologize for the discomfort caused and hope you will consider giving us another opportunity to provide you with a much-improved experience in the future. Warmest, Grey

Exceptional

Customer review rating 5.0/5

Tim M. Couples - Confirmed reviews ALL

Mantra Front Office team was amazing from check in to check out. They looked after us with a room upgrade and was welcomed by some wine, a cheese plate and a beautiful hand written card. The room was clean and had everything. My wife works for Accor and I worked for Mantra for 12 years. It is great to see that the Mantra brand is still going strong and providing exceptional service. I didn't get names of the reception team but the guy that checked us in was a superstar. We will be back and especially with the staff rate, it was amazing value. Cheers, Tim M.

Dear Tim, Thank you so much for your incredible feedback! We're thrilled to hear that you and your wife had such an exceptional stay with us. It's wonderful to know that our team made you feel so welcome and that the little touches like the wine, cheese plate, and handwritten card added to your experience. As someone who knows the industry so well, your words mean a lot to us, and we’re especially pleased that you continue to see the Mantra brand thriving. I'll be sure to pass on your kind words to the team—especially to the superstar who checked you in! We can't wait to welcome you back on your next visit. Until then, safe travels and warm regards to you both. Warmest, Grey

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Other web-users rate our hotel

  • 1,180 reviews 9.1/10 Location
  • 1,558 reviews 5.5/10 Room
  • 1,253 reviews 8.3/10 Service
  • 21 reviews 5.5/10 WiFi
  • 671 reviews 3.9/10 Cleanliness
  • 287 reviews 4.7/10 Amenities
  • 231 reviews 5.5/10 Value
  • 159 reviews 6.7/10 Breakfast

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