Mantra South Bank Brisbane

Name: Mantra South Bank Brisbane
Address: SOUTH BANK, 4101, AUSTRALIA
Telephone: (+61)1300092872
Rating: 4.3

4.3/5

1,844 reviews

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+ 20 Services

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Mantra South Bank Brisbane

We look forward to welcoming you to Mantra South Bank! Sally Phipps, Hotel Manager; southbankbris.gm@mantra.com.au or 07 3305 2500

Sally PHIPPS, Hotel Manager

When visiting Brisbane for business or leisure, Mantra South Bank offers prime position within one of Brisbane's leading cultural precincts, only a few minutes' walk to QPAC, QAGOMA and South Bank Parklands. Stylish Hotel Rooms, Studios and 1 and 2 Bedroo m Apartments are surrounded by a plethora of entertainment choices, with spectacular dining at our onsite restaurant and host of facilities including the 20 metre heated lap pool, spa and fully equipped gymnasium.

Hotel extras

Located in South Bank, the cultural heart
Spacious, self-contained apartments
Extensive gymnasium, outdoor pool and spa
Modern restaurant and bar, and conference spaces
Close to shopping, restaurants, galleries and theatres.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

WIFI/Internet AccessPaying
- WIFI at the hotel (Paying)
- High-speed Internet (Paying)
- WIFI in the communal areas (Paying)
- WIFI in your room (Paying)
ParkingPaying
- Private indoor parking (Paying)
- Public indoor parking (Paying)
- Valet parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature controlManual temperature control
BRISBANE INTERNATIONAL AIRPORTPaying
Reception open 24 hours a day
Dry cleaning / IroningPaying
Boutique GourmandePaying
Porter
Concierge

Outdoor heated pool
Fitness centre
Well-being
- Jacuzzi
- Massage (Paying)
Babysitting on request

Breakfast
1 restaurant(s)

4 meeting room(s)
Self service business centre
Copy/print service available

In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details.

Hotel location

Mantra South Bank Brisbane

161 Grey Street
4101
south bank
australia

Tel: +611300092872

Fax: (+61)7/33052599

Contact email

Check-in from 14h00

Check out up to 10h00

By plane
BRISBANE INTERNATIONAL AIRPORT At 17km / 10 miles - Shuttle paying

GPS :-27.477997, 153.020861

Our accommodations

This centrally positioned Brisbane hotel offers a variety of room types including Hotel rooms, Studios, and self-contained 1 and 2 Bedroom Apartments. All Mantra South Bank Brisbane accommodation features contemporary furnishings, climate controlled air-conditioning, LCD TV, Mini bar and modern amenities to make your stay memorable.

Rooms (3)
Apartments (3)

Hotel

Max. number of persons: 2
Area: From 28m²

High speed internet
Coffee/tea making facilities
Direct dial telephone

Studio

Max. number of persons: 2
Area: From 36m²

High speed internet
Coffee/tea making facilities
Direct dial telephone

Studio City View

Max. number of persons: 2
Area: From 36m²
Views: City side *

* Subject to availability

High speed internet
Coffee/tea making facilities
Direct dial telephone

1 Bedroom

Max. number of persons: 3
Area: From 55m²

High speed internet
Coffee/tea making facilities
Direct dial telephone

1 Bedroom City View

Max. number of persons: 3
Area: From 55m²
Views: City side *

* Subject to availability

High speed internet
Coffee/tea making facilities
Direct dial telephone

2 Bedroom

Max. number of persons: 5
Area: From 72m²
Most of the accommodation: Balcony *

* Subject to availability

High speed internet
Coffee/tea making facilities
Direct dial telephone

Our restaurants and bars

SALT MEATS CHEESE

Type of cuisine: Regional

JD's Diner & Bar is located by the pool within the Bell City Complex. Sip by the pool with a cocktail in hand and nibble from our snacks menu. Be enticed by our extensive menu offering that ranges from Burgers to hot dogs and the like.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 54 m²
Maximum capacity: 90 people
Maximum banquet capacity: 90 people

Find out more

Well located, marvellous amenities in apartment, very friendly staff

Kay L. Families - 23/03/2020 Confirmed reviews ALL

We didn't expect an apartment, just a room in the hotel, but we had a balcony as well. The amenities for self catering were very good, we weren't expecting any of this. The stay was brilliant and we would definitely book again in the future.

Dear Kay, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Forrest Stone Front Office Manager

Well located

Andrea Families - 23/03/2020 Confirmed reviews ALL

Beautiful room but not clean enough

Dear Andrea, Thank you for taking the time to share your feedback. I have shared your comments with our housekeeping executive so that she can address the issue. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Forrest Stone Front Office Manager

Great stay

Anonymous Families - 22/03/2020 Confirmed reviews ALL

Great customer service thank you

Dear Rosie, Thank you for your great review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Forrest Stone Front Office Manager

Great stay

Caitlin Business - 22/03/2020 Confirmed reviews ALL

Great location, lovely staff, and a very comfortable room.

Dear Caitlin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and thought the mushroom pizza was 10/10. We hope to see you again very soon. Sincerely, Forrest Stone Front Office Manager

Fantastic service and well located.

Gary Couples - 21/03/2020 Confirmed reviews ALL

The front staff were very friendly and helpful.

Dear Gary, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Forrest Stone Front Office Manager

Great location, clean, friendly staff.

Shaunagh Couples - 21/03/2020 Confirmed reviews ALL

Friendly helpful staff from the moment we checked in. Clean room. Breakfast and service sensational at ‘salts meats cheese’. Can’t wait to visit again.

Dear Shaunagh, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am pleased to read that you found the breakfast and service at our restaurant sensational! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Stone Front Office Manager

Robert W. Couples - 19/03/2020 Confirmed reviews ALL

Excellent place to stay for a weekend

Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Forrest Stone Front Office Manager

enjoyed my stay.

Lori D. Business - 18/03/2020 Confirmed reviews ALL

it was great stay, was well looked after. Friendly staff and really helpful.

Dear Lori, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Forrest Stone Front Office Manager

Very comfortable

Daniel M. Business - 18/03/2020 Confirmed reviews ALL

I stayed 2 nights at Mantra on business. The staff were all very pleasant and helpful. The room was quite spacious, well furnished, clean and comfortable. It was nice to see a range of pillow sizes (and shapes) was provided, clearly demonstrating attention to catering for different people. We had breakfast on the final morning, and found the setting to be very pleasant and the food excellent.

Dear Daniel, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Forrest Stone Front Office Manager

Expected more cleanliness

Anonymous Business - 17/03/2020 Confirmed reviews ALL

When I arrived in my room there was a used bandaid next to the bed, hairs throughout the bed, and hair throughout the bathroom. I stayed two nights, but the room wasn't tidied after the second night. The reception staff were very friendly and helpful. However, I won't be staying again.

Dear Kimberly, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I have shared your comments with our Executive Housekeeper so that they can investigate and take corrective action. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Forrest Stone Front Office Manager

Comfortable stay

Mei Business - 17/03/2020 Confirmed reviews ALL

my room was located at 4th floor and I was worried that the noise from the street will affect my stay. It turned out that it was totally opposite and the room was so comfortable that I have really enjoyed my stay.

Dear Mei, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Stone Front Office Manager

Location was great

John J. Business - 17/03/2020 Confirmed reviews ALL

The stay was great, the staff were exceptional, very helpful.

Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Forrest Stone Front Office Manager

Ann& Keith's 5 weeks in Australia

Keith G. Couples - 16/03/2020 Confirmed reviews ALL

Regrettably it was only one night, but the hotel was welcoming, perfectly situated, and we really enjoyed our stay. Breakfast was great also.

Dear Keith, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Stone Front Office Manager

Poor quality apartment

Anonymous Business - 16/03/2020 Confirmed reviews ALL

Was very disappointed with the quality of the apartment - was dated, a view of a concrete wall and a roof, air conditioning did not work in bedrooms and noise from adjoining apartment. Given the nightly rate, was expecting much better. Will not stay again

Dear Fay T., Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have shared your comments regarding the aircon with our Maintenance team to investigate. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Forrest Stone Front Office Manager

Strategic location

Rosita A. Business - 15/03/2020 Confirmed reviews ALL

Beyond my expectation

Dear Rosita, Thank you for your great review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Forrest Stone Front Office Manager

Comfort and service in a convenient place

Michelle S. Couples - 15/03/2020 Confirmed reviews ALL

The staff were friendly and thoughtful, the rooms clean and the atmosphere relacing

Dear Michelle, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Forrest Stone Front Office Manager

Well located

Nicole Friends - 14/03/2020 Confirmed reviews ALL

My friends 40th birthday ... great location however ‘finishing’ needs work.

Dear Nicole, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Forrest Stone Front Office Manager

Well located. Quiet room.

Cate D. Business - 12/03/2020 Confirmed reviews ALL

The rooms are quiet and the beds are comfortable, so is the temperature. Good for sleeping.

Dear Cate, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Forrest Stone Front Office Manager

Good stay

Anonymous Business - 12/03/2020 Confirmed reviews ALL

I was welcomed to my room with chocolate brownies, chocolates for International Women's Day and a personalised note. Thank you, it was really lovely late at night and the brownies were delicious!!

Dear Deborah Thank you for your review! We are glad that you enjoyed your stay and our chocolates. We appreciate your business and look forward to your return. Sincerely, Forrest Stone Front Office Manager

Extremely disappointed

Anonymous Couples - 12/03/2020 Confirmed reviews ALL

The room had a very strong mouldy musty stale smell.Needed to open the door to get fresh air.Milk wasn’t replaced so needed to contact room service.

Dear Thomas, Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the room smell and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Forrest Stone Front Office Manager

Our most recent 20 reviews

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