Mantra South Bank Brisbane

Customer review rating 4.3/5 1,844 reviews
+ 20 Services
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Room 1

Number of guests
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Hotel extras

  • Located in South Bank, the cultural heart

  • Spacious, self-contained apartments

  • Extensive gymnasium, outdoor pool and spa

  • Modern restaurant and bar, and conference spaces

  • Close to shopping, restaurants, galleries and theatres.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANE INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutique GourmandePaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details.

Hotel location

Mantra South Bank Brisbane

161 Grey Street
4101
south bank
australia

Tel: +611300092872

Fax: (+61)7/33052599

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 17km / 10 miles - Shuttle paying

GPS :-27.477997, 153.020861

Our accommodations

This centrally positioned Brisbane hotel offers a variety of room types including Hotel rooms, Studios, and self-contained 1 and 2 Bedroom Apartments. All Mantra South Bank Brisbane accommodation features contemporary furnishings, climate controlled air-conditioning, LCD TV, Mini bar and modern amenities to make your stay memorable.

Hotel

  • Max. number of persons: 2
  • Area: From 28
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Studio

  • Max. number of persons: 2
  • Area: From 36
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Studio City View

  • Max. number of persons: 2
  • Area: From 36
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

1 Bedroom

  • Max. number of persons: 3
  • Area: From 55
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

1 Bedroom City View

  • Max. number of persons: 3
  • Area: From 55
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

2 Bedroom

  • Max. number of persons: 5
  • Area: From 72
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our restaurants and bars

SALT MEATS CHEESE

Type of cuisine: Regional

JD's Diner & Bar is located by the pool within the Bell City Complex. Sip by the pool with a cocktail in hand and nibble from our snacks menu. Be enticed by our extensive menu offering that ranges from Burgers to hot dogs and the like.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 54

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mantra South Bank Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,844 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,561 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located, marvellous amenities in apartment, very friendly staff

Customer review rating 4.3/5

Kay L. Families - 23/03/2020 Confirmed reviews ALL

We didn't expect an apartment, just a room in the hotel, but we had a balcony as well. The amenities for self catering were very good, we weren't expecting any of this. The stay was brilliant and we would definitely book again in the future.

Dear Kay, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Forrest Stone Front Office Manager

Well located

Customer review rating 4.3/5

Andrea Families - 23/03/2020 Confirmed reviews ALL

Beautiful room but not clean enough

Dear Andrea, Thank you for taking the time to share your feedback. I have shared your comments with our housekeeping executive so that she can address the issue. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Forrest Stone Front Office Manager

Great stay

Customer review rating 4.3/5

Anonymous Families - 22/03/2020 Confirmed reviews ALL

Great customer service thank you

Dear Rosie, Thank you for your great review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Forrest Stone Front Office Manager

Great stay

Customer review rating 4.3/5

Caitlin Business - 22/03/2020 Confirmed reviews ALL

Great location, lovely staff, and a very comfortable room.

Dear Caitlin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and thought the mushroom pizza was 10/10. We hope to see you again very soon. Sincerely, Forrest Stone Front Office Manager

Fantastic service and well located.

Customer review rating 4.3/5

Gary Couples - 21/03/2020 Confirmed reviews ALL

The front staff were very friendly and helpful.

Dear Gary, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Forrest Stone Front Office Manager

Great location, clean, friendly staff.

Customer review rating 4.3/5

Shaunagh Couples - 21/03/2020 Confirmed reviews ALL

Friendly helpful staff from the moment we checked in. Clean room. Breakfast and service sensational at ‘salts meats cheese’. Can’t wait to visit again.

Dear Shaunagh, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am pleased to read that you found the breakfast and service at our restaurant sensational! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Stone Front Office Manager
Customer review rating 4.3/5

Robert W. Couples - 19/03/2020 Confirmed reviews ALL

Excellent place to stay for a weekend

Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Forrest Stone Front Office Manager

enjoyed my stay.

Customer review rating 4.3/5

Lori D. Business - 18/03/2020 Confirmed reviews ALL

it was great stay, was well looked after. Friendly staff and really helpful.

Dear Lori, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Forrest Stone Front Office Manager

Very comfortable

Customer review rating 4.3/5

Daniel M. Business - 18/03/2020 Confirmed reviews ALL

I stayed 2 nights at Mantra on business. The staff were all very pleasant and helpful. The room was quite spacious, well furnished, clean and comfortable. It was nice to see a range of pillow sizes (and shapes) was provided, clearly demonstrating attention to catering for different people. We had breakfast on the final morning, and found the setting to be very pleasant and the food excellent.

Dear Daniel, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Forrest Stone Front Office Manager

Expected more cleanliness

Customer review rating 4.3/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

When I arrived in my room there was a used bandaid next to the bed, hairs throughout the bed, and hair throughout the bathroom. I stayed two nights, but the room wasn't tidied after the second night. The reception staff were very friendly and helpful. However, I won't be staying again.

Dear Kimberly, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I have shared your comments with our Executive Housekeeper so that they can investigate and take corrective action. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Forrest Stone Front Office Manager

Comfortable stay

Customer review rating 4.3/5

Mei Business - 17/03/2020 Confirmed reviews ALL

my room was located at 4th floor and I was worried that the noise from the street will affect my stay. It turned out that it was totally opposite and the room was so comfortable that I have really enjoyed my stay.

Dear Mei, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Stone Front Office Manager

Location was great

Customer review rating 4.3/5

John J. Business - 17/03/2020 Confirmed reviews ALL

The stay was great, the staff were exceptional, very helpful.

Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Forrest Stone Front Office Manager

Ann& Keith's 5 weeks in Australia

Customer review rating 4.3/5

Keith G. Couples - 16/03/2020 Confirmed reviews ALL

Regrettably it was only one night, but the hotel was welcoming, perfectly situated, and we really enjoyed our stay. Breakfast was great also.

Dear Keith, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Stone Front Office Manager

Poor quality apartment

Customer review rating 4.3/5

Anonymous Business - 16/03/2020 Confirmed reviews ALL

Was very disappointed with the quality of the apartment - was dated, a view of a concrete wall and a roof, air conditioning did not work in bedrooms and noise from adjoining apartment. Given the nightly rate, was expecting much better. Will not stay again

Dear Fay T., Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have shared your comments regarding the aircon with our Maintenance team to investigate. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Forrest Stone Front Office Manager

Strategic location

Customer review rating 4.3/5

Rosita A. Business - 15/03/2020 Confirmed reviews ALL

Beyond my expectation

Dear Rosita, Thank you for your great review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Forrest Stone Front Office Manager

Comfort and service in a convenient place

Customer review rating 4.3/5

Michelle S. Couples - 15/03/2020 Confirmed reviews ALL

The staff were friendly and thoughtful, the rooms clean and the atmosphere relacing

Dear Michelle, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Forrest Stone Front Office Manager

Well located

Customer review rating 4.3/5

Nicole Friends - 14/03/2020 Confirmed reviews ALL

My friends 40th birthday ... great location however ‘finishing’ needs work.

Dear Nicole, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Forrest Stone Front Office Manager

Well located. Quiet room.

Customer review rating 4.3/5

Cate D. Business - 12/03/2020 Confirmed reviews ALL

The rooms are quiet and the beds are comfortable, so is the temperature. Good for sleeping.

Dear Cate, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Forrest Stone Front Office Manager

Good stay

Customer review rating 4.3/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

I was welcomed to my room with chocolate brownies, chocolates for International Women's Day and a personalised note. Thank you, it was really lovely late at night and the brownies were delicious!!

Dear Deborah Thank you for your review! We are glad that you enjoyed your stay and our chocolates. We appreciate your business and look forward to your return. Sincerely, Forrest Stone Front Office Manager

Extremely disappointed

Customer review rating 4.3/5

Anonymous Couples - 12/03/2020 Confirmed reviews ALL

The room had a very strong mouldy musty stale smell.Needed to open the door to get fresh air.Milk wasn’t replaced so needed to contact room service.

Dear Thomas, Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the room smell and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Forrest Stone Front Office Manager
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