Mantra South Bank Brisbane 4 stars

Customer review rating (ALL Rating) 4.2/5 2,440 reviews

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Description

Hotel extras

  • Mantra South bank is right in the middle of everything you come to Brisbane for..

  • On site restaurant.

  • GYM, Lap pool and Spa.

  • Conference and Events.

  • On-site or self-parking available.

Our accommodation(s)

Hotel location

Mantra South Bank Brisbane

161 Grey Street
4101 SOUTH BANK
Australia

GPS:-27.477997, 153.020861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Ovello Bar & Kitchen

Ovello Bar & Kitchen is inspired by Mediterranean holidays sun-soaked terraces, lush gardens, colourful parasols and the casual vibes of the Amalfi Coast. Experience a generous spritz offering, authentic stone-baked pizza and humble Italian share plates.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,440 reviews

TripAdvisor Rating  4.0/5  2,837 reviews

Hotel needs an update

TripAdvisor rating 3.0/5

shaun B TripAdvisor review

We stayed for two nights at South Bank Mantra Brisbane. Hotel is looking very tired and in need of a refurbishment. We booked a Studio Room for 2 people. Location is wonderful with lots of things to do and food options at all hours of the day. Room was very quiet even though we were on a busy street. Bed needs to be updated. Overall its a bit pricey for the quality of hotel.

Issues

TripAdvisor rating 3.0/5

Melhanna1 Couples - TripAdvisor review

The room was big enough and bed comfortable, however the room was cold and had no way of warming it up, the vanity was so tiny and the lighting dark it was not possible to do makeup. With little natural light and dull lighting in the room it was difficult. When I went to make a coffee I noticed that the electric kettle inside was very dirty and after adding water there were loose bits floating in the water. As a result I couldn’t use it. We used valet parking which was great and a necessity at this hotel without its own car park. Upon checking out the valet parked the car illegally out the front. While my husband was still putting our luggage into the car, a parking inspector told him that the parking inspector van with the camera onboard had just driven past and taken a photo of the car. She said we can be issued a parking ticket.

Good stay

Customer review rating 4.0/5

Kelly Families - Confirmed reviews ALL

Helping staff

Dear Kelly, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane! It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Warmest, Grey

good stay

Customer review rating 3.5/5

Philip Business - Confirmed reviews ALL

good

Dear Philip, Thank you for bringing this to our attention and for choosing to stay with us. We apologize for the inconvenience caused by the broken dryer and washing machine in your room. We understand how important it is to have functioning laundry facilities and regret the inconvenience you've experienced. Our maintenance team has been notified and is working to resolve the issue as quickly as possible. We appreciate your patience and understanding, and we hope to provide you with a more comfortable experience during your next stay with us. Warmest, Grey

Well located. Helpful staff

Customer review rating 4.0/5

Cheryl C. Families - Confirmed reviews ALL

A good stay and staff were good when i needed help

Dear Cheryl, Thank you for your feedback and for choosing to stay with us. We appreciate your suggestion regarding the check-in process. Providing excellent service is our top priority, and we are continuously working on improving our efficiency to ensure a smooth experience for all our guests. We apologize for any inconvenience you may have faced and will certainly take your comments into consideration to make necessary adjustments. We hope to have the opportunity to welcome you again and provide a better experience. Warmest, Grey

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Other web-users rate our hotel

  • 1,048 reviews 9.2/10 Location
  • 1,439 reviews 5.7/10 Room
  • 1,192 reviews 8.5/10 Service
  • 20 reviews 4.6/10 WiFi
  • 580 reviews 4/10 Cleanliness
  • 241 reviews 4.7/10 Amenities
  • 233 reviews 5.1/10 Value
  • 151 reviews 7/10 Breakfast

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