Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.4/5 4,736 reviews

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38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Description

Hotel extras

  • Featuring a 20m swimming pool, gym and zen terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Telephone
Fax +61 7 3295 4145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,736 reviews

Customer review rating 4.5/5

Sheranne F. Families - Confirmed reviews ALL

Great stay. Confusion over car parking on checkin. Was all resolved. Friendly staff. Madelyn at the front desk was lovely and gifted the kids a toy penguin. It made their day.

Dear Guest, Thank you for your kind feedback regarding your recent stay. We are so pleased to hear that our staff made a positive impact on your experience. We apologise for any initial confusion with car parking during check-in and appreciate your understanding. Warm regards, Atlanta Bell, Novotel Brisbane South Bank

Customer review rating 4.0/5

Denis R. W. Couples - Confirmed reviews ALL

Close to the Convention Centre, and all the South Bank activities.

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and your accommodations comfortable. We look forward to welcoming you back for another enjoyable experience at Novotel Brisbane South Bank. Warm regards, Atlanta Bell, Novotel Brisbane South Bank

Customer review rating 5.0/5

Ilze J. Friends - Confirmed reviews ALL

Great service ; immaculate room; exceptional staff

Dear Guest, Thank you for your wonderful feedback and for your continued support. We are delighted to hear you had another superb stay with us and that you enjoyed the great service, immaculate room, and exceptional care provided by our team. It is especially rewarding to know we consistently deliver a memorable experience for you. We truly appreciate your kind words and look forward to welcoming you back again soon. Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

Customer review rating 5.0/5

Jennifer S. Friends - Confirmed reviews ALL

We had a great stay, could walk to where we needed to go or if catching a uber it was really cheap. All the staff were really friendly. Bed was comfortable, not sure about the open bathroom especially as I was staying with a friend so had to go out of the room for privacy but overall would definitely stay again

Dear Guest, Thank you for taking the time to share your wonderful feedback following your recent stay. We are delighted to hear you had a great stay and enjoyed our convenient location, comfortable bed, and the friendly service provided by our team. It is fantastic to know we helped make getting around Brisbane easy and enjoyable. We also appreciate your comments regarding the bathroom layout and the small housekeeping detail you noted. Guest feedback is always valuable and helps us continue to improve the experience we provide. Thank you again for choosing Novotel Brisbane South Bank. We are so pleased to hear you would stay with us again and look forward to welcoming you back soon. Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

Customer review rating 1.5/5

Lauren O. Business - Confirmed reviews ALL

I arrived late to chunks of dark hair on the carpet, drops of body fluids in the bathroom. The state of the room was disgusting and made me very uncomfortable. If it weren't midnight I would have asked for another room. Overpriced and very dissapointing

Dear Guest, Thank you for taking the time to share your feedback following your recent stay. We are very sorry to hear of the condition of your room on arrival and the disappointment this caused. Cleanliness is one of the most important aspects of the guest experience, and what you have described is far below the standards we expect to deliver. We also regret the frustration regarding parking availability and that your concerns at departure left you feeling your feedback was not handled with the care and sincerity it deserved. Please rest assured your comments have been shared with our Housekeeping and Front Office leadership teams for immediate review and follow-up. Feedback such as yours is taken seriously and is invaluable in helping us improve. We sincerely apologise that your stay did not reflect the level of experience we aim to provide and appreciate you bringing these matters to our attention. Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

Other web-users rate our hotel

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  • 739 reviews 7.4/10 Breakfast

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