Mercure Wellington Abel Tasman 3 stars

Customer review rating (ALL Rating) 3.7/5 565 reviews

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Description

Hotel extras

  • Central City Location

  • On-site Conference facilities

  • Undercover Car-Parking*

  • 24hr Reception

  • Free WIFI

Our accommodation(s)

Hotel location

Mercure Wellington Abel Tasman

169 Willis Street, Te Aro
6011 WELLINGTON
New Zealand

GPS:-41.290791, 174.774078

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Located on the hotel's ground floor, the restaurant offers a delightful buffet breakfast, served daily in a custom-built server. Enjoy all your favourite breakfast dishes from 6.30am to 10.00am. * The restaurant is operated independently*.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  565 reviews

Customer review rating 2.5/5

Te A. W. Business - Confirmed reviews ALL

The hotel and bedroom were great, the service wonderful. The noisy neighbor in 604 not so great, however after I knocked on his door and threaten to call management he quietened down. The bathroom was disappointing in that the floor was dirty, the tiles cracked and shower looked grubby. Overall, an ok experience and I will come back :-)

Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear you enjoyed the hotel, your room, and the service from our team. We apologise for the issues with the bathroom and the noise from your neighbor and appreciate you bringing these matters to our attention. We look forward to welcoming you back on your next visit! Kind Regards, The Team at Mercure Wellington Abel Tasman

Customer review rating 3.0/5

Arti P. Couples - Confirmed reviews ALL

-Our rooms were clean and good size, happy with that. -Reception services not really happy, don't feel welcoming as a gold member - finding hotel and parking very stressful since it's in city - paid $35 for parking away from hotel, transferring bags from car park to hotel very uncomfortable. - Service wasn't a priority - don't feel relaxed at all, after our long tiring day....

Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that your rooms were clean and comfortable. However, we sincerely apologise that our reception service, parking experience, and overall service did not meet your expectations. Your comments have been shared with our management team to help us improve for future guests. We hope you might consider giving us another opportunity in the future. Kind Regards, The Team at Mercure Wellington Abel Tasman

Customer review rating 2.0/5

Alex D. Friends - Confirmed reviews ALL

Room wasn't ready until a couple hours after check in time and we were really counting on having a sleep before our scheduled things that evening. Frustrating start. The rooms were decent but no aircon wasn't ideal and there was a big leak in the air vent in the bathroom.

Dear Guest, Thank you for taking the time to share your feedback. We apologise for the delayed check-in and the issues with the room, including the air vent and lack of air conditioning. Your comments have been shared with our team to help us improve our guest experience. We hope you might consider staying with us again in the future. Kind Regards, The Team at Mercure Wellington Abel Tasman

Customer review rating 5.0/5

Ana M. E. Couples - Confirmed reviews ALL

Newly renovated rooms, friendly staff

Dear Guest, Thank you for taking the time to review our hotel! We are glad to hear you enjoyed our convenient location, newly renovated rooms, and friendly staff. We look forward to welcoming you back soon. Kind Regards, The Team at Mercure Wellington Abel Tasman

Customer review rating 4.0/5

Jill R. Couples - Confirmed reviews ALL

Very clean and comfortable room and bathroom. A certain amount of street noise but to be expected in town centre.

Dear Guest, Thank you for taking the time to review our hotel! We are glad to hear that you found your room and bathroom clean and comfortable. We appreciate your understanding regarding the street noise and hope to welcome you back again soon. Kind Regards, The Team at Mercure Wellington Abel Tasman

Other web-users rate our hotel

  • 774 reviews 8.8/10 Location
  • 1,072 reviews 5.4/10 Room
  • 651 reviews 8.6/10 Service
  • 65 reviews 4.8/10 WiFi
  • 584 reviews 4.9/10 Comfort
  • 428 reviews 5.7/10 Cleanliness
  • 199 reviews 2.5/10 Vibe
  • 182 reviews 3.1/10 Amenities

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