Mercure Wellington Abel Tasman 4 stars

Customer review rating (ALL Rating) 3.8/5 822 reviews

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Description

Hotel extras

  • Central City Location

  • On-site Conference facilities

  • Undercover Car-Parking*

  • 24hr Reception

  • Free WIFI

Our accommodation(s)

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Room 1

Hotel location

Mercure Wellington Abel Tasman

169 Willis Street, Te Aro
6011 WELLINGTON
New Zealand

GPS:-41.290791, 174.774078

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Located on the hotel's ground floor, the restaurant offers a delightful buffet breakfast, served daily in a custom-built server. Enjoy all your favourite breakfast dishes from 6.30am to 10.00am. * The restaurant is operated independently*.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  822 reviews

Customer review rating 4.0/5

Adam H. Couples - Confirmed reviews ALL

Dear Adam, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our team friendly and that you enjoyed your renovated room. However, we are sorry to learn that the room did not fully meet your expectations and that you were disappointed with its overall feel, as well as the noise from the street and neighbouring rooms. We understand how important a comfortable and peaceful stay is, and we appreciate you bringing these concerns to our attention. Your feedback is valuable and will be shared with the relevant teams as we continue to improve our guest experience. We hope to have the opportunity to welcome you back and provide you with an even better stay in the future. Kind Regards, The Team @ Mercure

Customer review rating 4.5/5

Bhumendra S. Families - Confirmed reviews ALL

Dear Bhumendra, Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you really enjoyed your stay and that our friendly team and customer service made a positive impression. Your kind words will be shared with our staff, as they will be thrilled to know their efforts helped make your visit enjoyable. We truly appreciate your feedback and look forward to welcoming you back to Mercure again soon. Kind Regards, The Team @ Mercure

Customer review rating 4.0/5

Erica M. Families - Confirmed reviews ALL

Dear Erica, Thank you for taking the time to share your lovely feedback following your recent stay with us. We are delighted to hear that you found our team to be friendly, professional, and welcoming. It is especially wonderful to know that the young lady who checked you in made such a positive first impression. We will be sure to share your kind words with her and the rest of our team, as they will be greatly appreciated. Thank you once again for your feedback. We look forward to welcoming you back to Mercure again soon. Kind Regards, The Team @ Mercure

Customer review rating 2.5/5

Henry B. Couples - Confirmed reviews ALL

Dear Henry, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that our reception and maintenance teams created a positive experience during your visit, and we will be sure to share your kind comments with them. However, we are very sorry to learn that several aspects of your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the renovation works, the room lighting, the heating issues, and the maintenance concerns you experienced, particularly regarding the hot water temperature, the shower drain, and the mould around the window seals. We also regret that you were not advised of the renovation work prior to your arrival. The safety and comfort of our guests are our highest priorities, and we take the concerns you have raised very seriously. Your feedback has been shared with our maintenance and management teams so that these matters can be investigated and addressed appropriately. We appreciate you bringing these issues to our attention. Should you wish to discuss your experience further, please feel free to contact us at re… with your booking details. Once received, we will investigate your comments thoroughly and provide you with a full response. Kind Regards, The Team @ Mercure

Customer review rating 4.5/5

Sean J. Families - Confirmed reviews ALL

Dear Sean, Thank you for your wonderful review of our hotel! It is always a pleasure to receive such positive feedback. We are delighted to hear that you found your room clean and comfortable, and that our staff helped make your stay an enjoyable one. We truly appreciate your kind words and look forward to welcoming you back again very soon. Kind Regards, The Team @ Mercure

Other web-users rate our hotel

  • 802 reviews 8.7/10 Location
  • 1,139 reviews 5.2/10 Room
  • 706 reviews 8.5/10 Service
  • 59 reviews 3.2/10 WiFi
  • 631 reviews 4.5/10 Comfort
  • 461 reviews 5/10 Cleanliness
  • 211 reviews 3.2/10 Vibe
  • 198 reviews 3.1/10 Amenities

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