Mercure Wellington Abel Tasman 3 stars

Customer review rating (ALL Rating) 3.7/5 465 reviews

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Description

Hotel extras

  • Central City Location

  • On-site Conference facilities

  • Undercover Car-Parking*

  • 24hr Reception

  • Free WIFI

Our accommodation(s)

Hotel location

Mercure Wellington Abel Tasman

169 Willis Street, Te Aro
6011 WELLINGTON
New Zealand

GPS:-41.290791, 174.774078

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Located on the hotel's ground floor, the restaurant offers a delightful buffet breakfast, served daily in a custom-built server. Enjoy all your favourite breakfast dishes from 6.30am to 10.00am. * The restaurant is operated independently*.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  465 reviews

TripAdvisor Rating  3.4/5  805 reviews

Customer review rating 5.0/5

Samantha C. Solo - Confirmed reviews ALL

The female staff behind the counter at this hotel were extremely helpful, extremely informative, and very professional. My room was lovely. Clean, quiet, secure. I would highly recommend a stay there when you are in Wellington.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team AT Mercure.

Customer review rating 4.5/5

Naomi W. Couples - Confirmed reviews ALL

Found the hotel very good. The only letdown was the extremely old TV. This needs to be upgraded to a smart TV to meet current trends. Overall very satisfied.

Dear Naomi, Thank you for your feedback. We’re pleased to hear you found the hotel comfortable and enjoyed our central location. We appreciate your suggestion regarding the TV and will share it with our team. We’re glad overall you were satisfied and hope to welcome you back soon. Kind regards, Mercure Wellington Abel Tasman

Customer review rating 3.5/5

Potgieter J. Families - Confirmed reviews ALL

The room was cozy and positioned right in the city. The shower head was too low. And the noise levels from opening and closing cupboards was high. The beds were comfortable.

Dear Potgieter, Thank you for your feedback. We’re pleased to hear you enjoyed our central location and found the beds comfortable. We appreciate your comments regarding the shower height and noise levels, and these have been shared with our team for review. We hope to welcome you back again in the future. Kind regards, Mercure Wellington Abel Tasman

Customer review rating 3.0/5

Carolyn P. Families - Confirmed reviews ALL

Shower dripped and when in use flooded tray as drain blocked. Bathroom looking very tired. Location is great and friendly service in restaurant.

Dear Carolyn, Thank you for your feedback. We’re sorry to hear about the issues with the shower and bathroom, and your comments have been shared with our team. We’re pleased you enjoyed our location and the friendly service in the restaurant, and we hope to welcome you back in the future. Kind regards, Mercure Wellington Abel Tasman

Customer review rating 0.5/5

Manpreet S. S. Families - Confirmed reviews ALL

Very poor experience. This 4-star Accor hotel lacks basic amenities and offers terrible service. No rubbish bin in the room says it all. Not worth the rating or the price.

Dear Manpreet, Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet expectations and that you were disappointed with the amenities and service provided. Please note that your concerns have been passed on to our team. We appreciate you taking the time to let us know. We do hope you give us another chance as we will definitely improve our services. Kind Regards, Mercure Wellington Abel Tasman

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Other web-users rate our hotel

  • 743 reviews 8.6/10 Location
  • 1,015 reviews 5.1/10 Room
  • 595 reviews 8.6/10 Service
  • 68 reviews 4.9/10 WiFi
  • 556 reviews 4.6/10 Comfort
  • 395 reviews 5.2/10 Cleanliness
  • 198 reviews 2.7/10 Vibe
  • 173 reviews 3.4/10 Amenities

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