Mercure Wellington Abel Tasman 3 stars

Customer review rating (ALL Rating) 3.7/5 635 reviews

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Description

Hotel extras

  • Central City Location

  • On-site Conference facilities

  • Undercover Car-Parking*

  • 24hr Reception

  • Free WIFI

Our accommodation(s)

Hotel location

Mercure Wellington Abel Tasman

169 Willis Street, Te Aro
6011 WELLINGTON
New Zealand

GPS:-41.290791, 174.774078

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Located on the hotel's ground floor, the restaurant offers a delightful buffet breakfast, served daily in a custom-built server. Enjoy all your favourite breakfast dishes from 6.30am to 10.00am. * The restaurant is operated independently*.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  635 reviews

Customer review rating 3.0/5

M L. C. Business - Confirmed reviews ALL

We have stayed many times with the hotel and found the welcome less than what it could of or has been. Confusion over needing to share our credit card when we had loaded it with Accor led to two staff being quite abrupt. The worst is now dealing with the flea bites, on the Thursday night i had caught a flea on my leg in the middle of the night, i had noticed blood on the sheets during the stay and thought it was just i had scratched myself until the bites came up and there are lots. Never had this problem before but we do hope it is dealt with.

Dear ML C., Thank you for your feedback and for your loyalty to our hotel. We sincerely apologize for the issues you experienced with the welcome, payment confusion, and your room. Please be assured that these concerns have been addressed with our team to prevent this in the future. We hope to have the opportunity to welcome you back and provide a much-improved stay. Kind Regards, The Team at Mercure Wellington Abel Tasman

Customer review rating 4.0/5

Deirdre O. Business - Confirmed reviews ALL

I really enjoyed my stay

Dear Guest, Thank you for your kind review. We are delighted to hear that you enjoyed your stay and hope to welcome you back again soon. Kind Regards, The Team at Mercure Wellington Abel Tasman

Customer review rating 2.0/5

Vanessa S. Solo - Confirmed reviews ALL

Well located, though room maintenance left the experience undesirable.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased you enjoyed our convenient location, but sincerely apologise that room maintenance issues affected your stay. Your comments have been shared with our team to ensure improvements are made. We hope to have the opportunity to welcome you back for a better experience in the future. Kind Regards, Mercure Wellington Abel Tasman

Customer review rating 2.5/5

Sally B. Families - Confirmed reviews ALL

Staying the night with my family

Dear Sally, Thank you for taking the time to share your feedback. We are glad you enjoyed some aspects of your stay, and we appreciate your comments regarding areas that could be improved. Your feedback will help us enhance our services for future guests. We hope to welcome you and your family back for an even better experience. Kind Regards, Mercure Wellington Abel Tasman

Customer review rating 2.0/5

Hale J. Business - Confirmed reviews ALL

I could hear everything the person next door was doing all night. Got no sleep between his snoring and coughing.

Dear Guest, Thank you for sharing your feedback. We’re very sorry to hear that noise from the neighboring room disrupted your sleep. We understand how important a restful stay is and apologize for the inconvenience caused. Your comments have been shared with our team as we continue to explore ways to improve guest comfort. We hope you might consider giving us another opportunity in the future for a more restful stay. Kind regards, The Team at Mercure Wellington Abel Tasman

Other web-users rate our hotel

  • 789 reviews 8.6/10 Location
  • 1,094 reviews 5.4/10 Room
  • 665 reviews 8.6/10 Service
  • 64 reviews 4.4/10 WiFi
  • 603 reviews 5/10 Comfort
  • 444 reviews 5.6/10 Cleanliness
  • 204 reviews 2.4/10 Vibe
  • 190 reviews 2.9/10 Amenities

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