Dear Reshmi, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Wellington Abel Tasman. We are pleased to hear that you appreciated the care provided by our staff and found your room clean and tidy. However, we are sorry to hear that noise from doors being slammed late at night disturbed your sleep. Please accept our sincere apologies for the inconvenience caused. We appreciate your thoughtful suggestion regarding door buffers to help reduce noise when doors close. Your feedback is valuable, and we will take your comments into consideration as we look for ways to improve the comfort of our guests. Thank you again for sharing your experience. We hope to have the pleasure of welcoming you back for a more restful stay in the future. Kind Regards, The Team @ Mercure Wellington Abel Tasman

Dear Mark, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Wellington Abel Tasman. We are pleased to hear that you found our location convenient and that our concierge team provided such helpful and attentive service. However, we are sorry to hear that street traffic noise affected your comfort during your stay. Please accept our sincere apologies for any inconvenience caused. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future. Kind Regards, The Team @ Mercure Wellington Abel Tasman

Dear C., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Wellington Abel Tasman. We are pleased to hear that you enjoyed our convenient location, tidy rooms, and friendly staff. It is also great to know that you appreciated the option of adding a buffet breakfast to your stay. Thank you for your valuable feedback. We look forward to welcoming you back again soon and providing you with another enjoyable experience. Kind Regards, The Team @ Mercure Wellington Abel Tasman

Dear Chris, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Wellington Abel Tasman. We are pleased to hear that you received a warm welcome from our reception team upon arrival and departure, and that you found the bed comfortable. However, we are sorry to hear that the room temperature affected your comfort during your stay. Please accept our sincere apologies for any inconvenience caused. We appreciate your valuable feedback, as it helps us identify areas where we can improve our guest experience. We hope to have the pleasure of welcoming you back for a more comfortable stay in the future. Kind Regards, The Team @ Mercure Wellington Abel Tasman

Dear Elly, Thank you for taking the time to share such detailed feedback regarding your recent stay at Mercure Wellington Abel Tasman. We are delighted to hear that you enjoyed another great stay with us and appreciated our convenient location, comfortable bed, tidy room, and the friendly service provided by our reception and housekeeping teams. It is also wonderful to know that you enjoyed the welcome drink and found the breakfast to be good value for money. We appreciate your comments regarding the shower water pressure and room temperature, and we are sorry for any inconvenience caused. Thank you also for sharing your feedback about the breakfast. As the restaurant is independently operated, we appreciate you bringing your experience to our attention. Your recommendation means a great deal to us, and we are grateful for your continued support. We look forward to welcoming you back to Mercure Wellington Abel Tasman for another enjoyable stay. Kind Regards, The Team @ Mercure Wellington Abel Tasman

Dear Lisa, Thank you for your wonderful feedback and for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location and received a warm welcome from our reception team. It is especially pleasing to know that Chaewon made such a positive impression with her friendly, informative, and attentive service. We will be sure to share your kind words with her. We truly appreciate your feedback and look forward to welcoming you back to Mercure Wellington Abel Tasman for another enjoyable stay. Kind Regards, The Team at Mercure Wellington Abel Tasman

Dear Rahulraj, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologise that your experience did not fully meet your expectations. We appreciate your comments regarding the bathroom water pressure and breakfast selection, and we understand how these aspects can affect the overall guest experience. Please kindly note that our restaurant is independently operated. Nevertheless, we appreciate you sharing your feedback, and your comments regarding breakfast are acknowledged. Thank you again for your valuable feedback. We appreciate the opportunity to learn from our guests' experiences and hope to welcome you back to Mercure Wellington Abel Tasman in the future. Kind Regards, The Team at Mercure Wellington Abel Tasman

Dear Raewyn, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found your stay comfortable and that our team made such a positive impression with their friendly and helpful service. However, we sincerely apologise for the delay with your room being ready, the issues you experienced with the Wi-Fi, and the noise from the bar and outside traffic. We appreciate your valuable feedback and will share your comments with the relevant teams as we continue to improve our guest experience. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Kind Regard, The Team @ Mercure Abel Tasman.

Dear Raechel, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found your room clean and tidy and that our friendly team made a positive impression. However, we are sorry to learn that noise from the road and within the hotel, the shower performance, and your restaurant experience did not meet your expectations. We also apologise for the inconvenience you experienced when requesting additional coffee for your room. Your comments regarding our service procedures and overall guest experience are appreciated and will be shared with the relevant teams for review as we continue to improve our standards. Thank you again for your valuable feedback. We hope to have the opportunity to provide you with a more enjoyable experience in the future. Kind Regards, The Team @ Mercure Abel Tasman.

Dear Hilary, Thank you for the great review of our hotel! It is always a pleasure to receive such positive feedback. We are delighted to hear that you enjoyed a comfortable stay and found your room clean and our reception team accommodating. We are also pleased that our convenient location, within walking distance of the theatre, shops, and restaurants, added to your experience. Thank you for your kind words, and we look forward to welcoming you back to Mercure Wellington Abel Tasman again very soon. Kind Regards, The Team @ Mercure Wellington Abel Tasman

Dear C., Thank you for the great review of our hotel! It is always a pleasure to receive such positive feedback. We are delighted to hear that you enjoyed our convenient location, comfortable bed and pillows, and breakfast. It is also wonderful to know that you appreciated having our restaurant onsite and the nearby shops and eateries. Thank you for sharing your experience. We hope to welcome you back to Mercure Wellington Abel Tasman again very soon. Kind Regards, The Team @ Mercure Wellington Abel Tasman

Dear Helen, Thank you for taking the time to share your feedback. We sincerely apologise that your stay did not meet your expectations. We are sorry to hear about the cleanliness issues, the broken curtain rail, and the noise from neighbouring rooms. This is certainly not the standard we aim to provide, and we will share your comments with our housekeeping and maintenance teams for follow-up. Please note that Sky TV is not offered at our property. Hot chocolate is available upon request, and we apologise if this was not communicated to you during your stay. We appreciate your feedback regarding the in-room amenities and regret that your experience was disappointing. Thank you for bringing these matters to our attention, as your comments help us identify areas where we can improve. Kind regards, The Team at Mercure

Dear Petrea, Thank you for the great review of our hotel! We are delighted to hear that you enjoyed your stay and received great service from our team. We are pleased that we could accommodate your extended stay in the same room following your flight cancellation and help make the situation a little more comfortable for you. Thank you for sharing your feedback. We hope to have the pleasure of welcoming you back to Mercure Wellington Abel Tasman again soon. Kind Regards, The Team @ Mercure Wellington Abel Tasman

Dear Melanie, Thank you for sharing your feedback. We’re sorry to hear that the noise in the room affected your experience and that coffee was not available. We appreciate your comments and will take them into consideration as we work to improve our guests’ comfort and satisfaction. We hope to have the opportunity to provide you with a better experience in the future. Kind regards, The Team @ Mercure

Dear Kathy, Thank you for the great review of our hotel! It is always a pleasure to receive such positive feedback. We are delighted to hear that you found your accommodation clean and comfortable and that our reception team made you feel welcome with their friendly and helpful service. We are also pleased that our convenient location suited your needs. Thank you for your kind words, and we hope to welcome you back to Mercure Wellington Abel Tasman again very soon. Kind Regards, The Team @ Mercure Wellington Abel Tasman

Dear Leigh, Thank you for the great review of our hotel! It is always a pleasure to receive such positive feedback. We are delighted to hear that our front desk team made such a positive impression with their helpfulness and kindness during your check-in. Your kind words will be shared with our team, who will be pleased to know their efforts made your stay a welcoming one. Thank you for sharing your experience, and we hope to welcome you back to Mercure Wellington Abel Tasman again very soon. Kind Regards, The Team @ Mercure Wellington Abel Tasman

Dear J., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our convenient location close to the city. We appreciate your comments regarding the room setup and understand that the lack of air conditioning may have affected your comfort during your stay. Please note that our Standard Rooms do not feature air conditioning; however, air conditioning is available in our Superior and Executive Rooms. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay in the future. Kind Regards, The Team @ Mercure Wellington Abel Tasman

Dear M., Thank you for the great review of our hotel! It is always a pleasure to receive such positive feedback. We are glad that you enjoyed your stay and appreciated our central location, affordability, and cleanliness. We hope to welcome you back again very soon. Kind Regards, The Team @ Mercure Wellington Abel Tasman