Mercure Wellington Abel Tasman 3 stars

The hotel is obviously undergoing work which is always an unpleasant surprise when you check in. Hopefully the work on the lifts will result in them running in a reliable manner because during my stay one was out of commission and other broke down. It seemed like this was only just a Mercure standard property very old and basic fitout from the TV to the bathroom not at all current when compared with other Mercure properties in the region.

When travelling for a rare holiday my intention was to spoil ourslves. We thought the Mercure would live up to the same standard as the Pullman or Novotel hotels, but we were disappointed. The hotel was old. Although refurbished, it was mutton dressed up as lamb. It was functional but not overly enjoyable. I think the fridge we had on our room was over thrity years old. The shelves were all broken. No place to get ice. and quite unuseable. Very disappointing.

I talked my wife into staying here rather than our normal Grand Mercure on the Terrace. What a terrible decision!! Through no fault of the hotel it was noisey 24/7 due to waste water issues. Then there was poor quality food in the restaurant both at dinner and breakfast- such a disappointment. Then on the second day the restaurant area was closed - no warning at the time of booking or on arrival. What's the point of being an ACCOR member? Leaving the hotel was even a problem. We won't be returning to the Able Tasman.

Restaurant staff were amazing!! Receptionist was unwelcoming. Assumed we were among a tour group and jumped to serve customers behind us in a queue. She then made a "brush off " comment, saying that she didn't see us there waiting!! One of the two elevators was out of service. Room was old and cupboards and draws did not close properly. Shower pressure was poor.

Staff were very helpful especially as I had mucked up my booking and needed an extra night. The bent over backwards to get something sorted which they did. I often chose to say here as it isi central and usually best priced in comparison to the other Accor hotels in Wellington. The only hiccup this time was a terrible smell which permeated the floors and lifts. When I asked about it they said they had the grease traps cleaned and that the company doing it had not done it properly. They had them back in and it went the next day. My only suggestion would be to inform all those staying of what was happening so that people weren't left thinking there was a terrible problem.

Had booked 2 nights here for the end of our trip to the North Island. When I became ill and unable to enjoy touring on our 3rd last day we decided to stay an extra day to recover. But at a huge mark up in price. Not happy!!

Awesome - great service, food, reception - a wonderful stay - we were totally at the mercy of Wellington service persons and they were awesome. I believe they knew we had been to the Beer festival. The hotel is in a wonderful location and has a great kitchen and good beer on tap. We were totally happy :)

Lovely attentive staff My biggest issue was in room 602 and there was what looked like an old interconnecting door just replaced with a panel. When the people in the next room talked it was like they were in the room! I could hear every word. Also note I’m a very heavy sleeper so a bit of noise doesn’t usually bother me. Couldn’t risk recommending due to this issue alone.

Above average staff from initial contact to check out. Couldn't do enough to help. Nothing was a bother. Hotel room was really clean. Handy having a restaurant on site. Restaurant food was really good and staff fabulous.Very close to shopping/ theatres etc.

Everything was excellent as it always is. A great bed, great room, great service. No problem sleeping at all even though it was a Saturday Night. Would happily come back and stay again. In fact I am returning in May.

The Mercure Abel Tasman is centrally located and well within walking distance of the CBD and Victoria University of Wellington (albeit with a step walk to get to the Uni). The hotel is an older hotel but the rooms are large, renovated and well maintained. The staff are great and the downstairs restaurant makes a great coffee as well!

The appeal of the Mercure Wellington Abel Tasman is its unique style: a small, boutique hotel or so it seems as it has few rooms over several floors. [I am usually on Level 7]. It retains the class of bygone eras. The breakfasts and evening meals are both well-presented and value for money. The wait staff are attentive to one's needs and can be relied upon for guidance in selection of an evening meal.. The hotel also appeals to groups of International students and this gives the hotel are further unique quality. Reception is very much attuned to the needs of visitors from other areas of New Zealand, as well as other parts of the world.

Have stayed before but this time not as well looked after as previously. First room taken to had someone obviously staying in it, Second had an appalling smell like strong mould or chemicals . I'd asked for a quiet room but this one was street frontage so couldn't keep windows open due to noise. Aircon on full helped but room should not have been let that night.$1 Breakfast as part of package was very average but it was not stated I then couldn't use my points towards cost of hotel. I'd rather have used the points.

It was quite a warm day when we arrived. The building was not air-conditioned and the solitary pedestal fan in the room did not handle the afternoon sun. The curtains were open so the fan never really had a chance. The Abel Tasman is an older hotel than all Mercure hotels I have stayed in previously so perhaps I have been spoiled.

We stayed at Mercure Abel Tasman last year and decided to stay again this year. Located conveniently near most CBD attractions, it makes it really easy to walk down to Cuba St or Courtney Place for a fine meal!The room was clean, the bathroom was clean and provided with fresh towels and shampoo/soap etc. There's a mini fridge and a microwave in the room along with some basic cutlery and bowls. There's not scrubber for the dishes though, so we had to use the dishcloth.The hotel is very nice, on new year's day they left a note asking if we wanted our room serviced as they're aiming to have their housekeeping staff finish by 12pm so they can spend time with their families - we ended up calling reception and letting them know that they can skip our room for that day.The double beds are nice and firm but the single bed was quite squishy - so generally comfortable depending on firmness you're used to!There's no aircon in the rooms so it can get a little stuffy, however you can open the window and an electric fan is provided in our rooms which helps a lot.Overall we had an excellent stay for the price - very affordable! Would love to stay again next time.