Sofitel Wellington 5 stars

Customer review rating (ALL Rating) 4.5/5 3,436 reviews

Hotel extras

  • ALLSAFE - Bureau Veritas accredited

  • Jardin Grill restaurant. Beloved by locals and guests alike.

  • La Serre Bar. A chic lounge bar, specialising in local gins.

  • Club Sofitel executive lounge.

  • Qualmark Gold Star Sustainable Tourism Rating

ALLSAFE approved hotel

Our accommodation(s)

Rooms at the boutique luxury Sofitel Wellington are lavishly decorated with exclusive designer finishes and offer either garden or city views. Each room features a Sofitel MyBed, French amenities, personal espresso machine and Smart TV.

Hotel location

Sofitel Wellington

11 Bolton Street
New Zealand

GPS:-41.279693, 174.774617

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


The upmarket, relaxed restaurant is ideal for elegant dining. Gather with friends, clients and colleagues to dine in the theatre of our Chefs creating mouth-watering dishes from a wood-fired Grill through to delectable desserts.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,436 reviews

TripAdvisor Rating  4.5/5  656 reviews

Certificate of excellence 2022

Restaurant doesn't cater for non-dairy very well

TripAdvisor rating 3.0/5

tufone TripAdvisor review

Breakfast meeting in the restaurant. I eat here regularly and the staff are very freindly. I am so disappointed that they do not have non-dairy alternatives for butter. I ask every time and the waiters say they will ask the chef. Every month I ask and there is never any change. I wonder why they refuse to provide this very simple ingredient. It means that I am unable to 'butter' the bread. They do offer olive oil, but it is usually a very strong taste and doesn't go well with jam. They do provide alternatives to dairy milk for the coffee, which is much appreciated. What is it that stops them providing Olivani or some other well respected spread?

Great rooms and excellent service

Customer review rating 4.5/5

Dave K. Couples - Confirmed reviews ALL

Fully recommend staying here, rooms were excellent and the service was impeccable.

Lovely stay

Customer review rating 5.0/5

Susan S. Couples - Confirmed reviews ALL

Hotel was very nice. Clean, comfortable, quiet, and the restaurant meal was very nice.

Customer review rating 3.0/5

Colin B. Business - Confirmed reviews ALL

AC Did not operate. New room offered but inconvenient. Beside Bose music system did not operate. Had to be reset Bathroom bench space limited Three phone calls to sort out a room service issue with the types of beer available

Very disappointed

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

I am Platinum Accor Plus, in the past year we have changed almost all of our hotel loyalty to the group, and we have generally been very pleased. This is our 4th or 5th stay at the hotel. The hotel is very expensive, so we expect a quality product. On checking in we were given room 704. It was an awful room, dowdy and dark, on a lower floor with a good view of the cemetery and motorway. We didn't even unpack. It took 4 complaints over the following 2-3 hours to get moved. It was extremely upsetting and stressful. The excuse was that the hotel was fully booked. We were told we should have requested an upper floor room. We were finally moved (after our multiple complaints) to room 1111, which is small, but very pleasant, identical to room 1011 where we were the previous time. As Platinum paying almost $600 per night we should have at the very least been given an upper floor room, and a nice room, not one of the worst in the hotel. The tiny size isn't the main factor, it was a horrible room, a (very expensive) dump. We should never be expected to ask for what we should get as of right. Giving high status guests an upper floor good room is normal practice, hotel management 101, we should not have to ask. The only person who took ownership of the problem was Toni at check out. She asked how our stay was, when I told her (not expecting or asking for anything) she forgave the $50 per night parking. The club lounge is great. The dinner in the restaurant was good. Breakfast is OK. The staff are generally really good. We love the location of the hotel, and expect to have to make lots more visits to Wellington, but the very high price and poor treatment on this occasion will have us looking elsewhere.

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Other web-users rate our hotel

  • 410 reviews 8.4/10 Location
  • 1,320 reviews 8.2/10 Room
  • 1,633 reviews 8.2/10 Service
  • 31 reviews 4.1/10 WiFi
  • 668 reviews 6.3/10 Food
  • 440 reviews 7.8/10 Comfort
  • 369 reviews 8.8/10 Vibe
  • 367 reviews 7.6/10 Amenities

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