Sofitel Wellington 5 stars

Customer review rating (ALL Rating) 4.5/5 2,167 reviews

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Description

Hotel extras

  • Jardin Grill restaurant. Beloved by locals and guests alike.

  • La Serre Bar. A chic lounge bar, specialising in local gins.

  • Club Sofitel executive lounge.

  • Qualmark Gold Star Sustainable Tourism Rating

Our accommodation(s)

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Hotel location

Sofitel Wellington

11 Bolton Street
6011 WELLINGTON
New Zealand

GPS:-41.279693, 174.774617

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

JARDIN GRILL

The upmarket, relaxed restaurant is ideal for elegant dining. Gather with friends, clients and colleagues to dine in the theatre of our Chefs creating mouth-watering dishes from a wood-fired Grill through to delectable desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,167 reviews

TripAdvisor Rating  4.5/5  711 reviews

excellent service and location - very accommodating staff

Customer review rating 4.5/5

Susan Families - Confirmed reviews ALL

Lovely stay and great staff

Bonjour Susan, Thank you for your feedback we truly value your comments, Apologies for the wait we appreciate your patience in this. Oscar will be thrilled with your recognition of his efforts. We look forward to welcoming you back soon. Kind regards, Liam Craughwell

Good stay

Customer review rating 4.0/5

Anu Families - Confirmed reviews ALL

We had a good stay as per our expectations, friendly staff, closer to all the attractions. Best breakfast of the trip at Jardin Grill.

Bonjour Anu, Thank you for your feedback, we are delighted to hear that you enjoyed your breakfast, we look forward to seeing you again soon. Kind regards, Liam

Fabulous as always

Customer review rating 4.5/5

Sharon Couples - Confirmed reviews ALL

Another lovely stay at the Sofitel in Wellington. As always the staff were welcoming and professional.

Bonjour Sharon, Thank you for your feedback we truly appreciate your kind comments. Please accept our sincere apologies for the Maintenace issues you encountered during your stay. Our team is addressing this, and your feedback is invaluable in helping us to improve and we appreciate you bringing this to our attention. Kind regards, Liam Craughwell

Luxury on the front average on the inside

Customer review rating 2.5/5

Josh S. Couples - Confirmed reviews ALL

despite the luxury allure, our room missed on many of the basic requirements including a non functional speaker that took over the whole desk, a major stain covering the carpet right through the front and bathroom door that was unavoidable and a non-functional coffee maker. Hotel was beautiful but struggled with the essentials.

Dear Mr. S., Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to hear that your experience did not meet expectations, and we sincerely apologise for the challenges you encountered. We regret that the non-functional speaker, stained carpet, and coffee maker issues affected your stay. This is not reflective of the high standards we strive to maintain, and we are addressing these concerns with our team to ensure such issues are resolved and do not recur. On a brighter note, we appreciate your kind words about the beauty of our hotel, and we are committed to ensuring that future stays deliver not only on aesthetics but also on comfort and functionality. If there’s anything further, we can do to make amends or assist with future stays, please do not hesitate to contact me directly at Sofitel. We hope to have the opportunity to welcome you back and provide the exceptional experience you deserve. Thank you once again for your feedback. Kind regards, Liam Craughwell

Perfect

Customer review rating 5.0/5

Geoff Couples - Confirmed reviews ALL

Absolutely perfect as always

Bonjour Geoff, Thank you for your feedback we truly appreciate your business and look forward to seeing you again soon. Kind regards, Liam Craughwell

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Other web-users rate our hotel

  • 308 reviews 8.7/10 Location
  • 892 reviews 7.9/10 Room
  • 1,163 reviews 8.6/10 Service
  • 11 reviews 5.6/10 WiFi
  • 419 reviews 7.4/10 Food
  • 249 reviews 8.8/10 Vibe
  • 244 reviews 7.7/10 Breakfast
  • 187 reviews 7.6/10 Cleanliness

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