Sofitel Wellington Hotel 5 stars

Customer review rating 4.7/5 7,883 reviews

ALLSAFE approved hotel

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Room 1

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Sofitel Wellington
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+ 22 Services

Hotel extras

  • ALLSAFE - Bureau Veritas accredited

  • Jardin Grill restaurant. Beloved by locals and guests alike.

  • La Serre Bar. A chic lounge bar, specialising in local gins.

  • Club Sofitel executive lounge.

  • Qualmark Gold Star Sustainable Tourism Rating

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 3 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Wellington

11 Bolton Street
6011 wellington
new zealand

Tel: +6444722001

Fax: (+64)4/4722550

Check-in from 14h00

Check out up to 11h00

  • By plane

    WELLINGTON AIRPORT At 8.7km / 5.41 miles

  • By train

    WELLINGTON RAILWAY At 0.75km / 0.47 miles

GPS :-41.279693, 174.774617

Our accommodation(s)

Rooms at the boutique luxury Sofitel Wellington are lavishly decorated with exclusive designer finishes and offer either garden or city views. Each room features a Sofitel MyBed, French amenities, personal espresso machine and Smart TV.

CLASSIC ROOM, 1 Queen Bed, Complimentary WiFi

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 Queen Bed, Work Desk, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Bed, Work Desk, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Beds, Work Desk, Complimentary WiFi

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Bed, Work Desk, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY ROOM, Club Sofitel Access, 1 King Bed

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
Rooms

Our restaurants and bars

JARDIN GRILL

Type of cuisine: International

The upmarket, relaxed restaurant is ideal for elegant dining. Guests can also choose to gather with friends, clients and colleagues around the fire pit or sheltered alfresco courtyard.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

La Serre Lounge Bar

Non contractual photo

La Serre is the perfect retreat to indulge in a light meal or enjoy a delectable beverage. Our chic, stylish bar serves a curated selection of local gins, fine wines and craft beers.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 78

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
Sofitel Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

7,883 reviews

tripadvisor

TripAdvisor Rating 4.5/5

584 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Dissatisfaction

TripAdvisor rating 2.0/5

Geoy22 14/04/2021 TripAdvisor review

Mulfunction toilet in the room and dirty cups at Sofitel club lounge have been a disappointment for a 5 star reputable hotel. Limited choice of finger food and snacks at club lounge. Lack of expected facilities for a 5 star hotel as only gym available on site. Not a recommended venue for special occasions celebration. However, Excellent location and breakfast.

Great Staff!

Customer review rating 4.0/5

Shane Friends - 13/04/2021 Confirmed reviews ALL

Everyone was incredibly helpful during our stay and looked for ways to help. Some of the room amenities could be enhanced for this level of accomodation, coffee and beverages in particular a bit disappointing.

Great room, poor breakfast

Customer review rating 3.5/5

Grace Friends - 13/04/2021 Confirmed reviews ALL

We had a lovely stay, staff are pleasant, rooms were lovely. However we were very disappointed with breakfast. Muesli were in packages rather than home made. Bread was commercial purchase than fresh in house bake. I believe it is below Sofitel standard.

Really nice hotel

Customer review rating 5.0/5

Kristina B. Couples - 12/04/2021 Confirmed reviews ALL

Lovely decor throughout and very helpful staff. The lovely female bar person was a stand out. I didnt get her name, but she was a young asian lady.

A pleasure to return to Sofitel Wellington

Customer review rating 5.0/5

Wendy Solo - 12/04/2021 Confirmed reviews ALL

I recently stayed at Sofitel Wellington and was happy to return. I was welcomed by the excellent reception team. My room was comfortable and spotlessly clean. Location is excellent.

Tidy and well presented

Customer review rating 3.5/5

Anonymous Couples - 12/04/2021 Confirmed reviews ALL

A good experience, however a the very poor level of service at the restaurant significantly tainted the stay

Customer review rating 3.0/5

Anonymous Couples - 12/04/2021 Confirmed reviews ALL

Disappointed in some areas

Great location, very quiet

Customer review rating 4.0/5

Anonymous Couples - 12/04/2021 Confirmed reviews ALL

Very friendly team, welcoming and efficient. Room was lovely and very quiet. Had room service once, which was nice, but nothing special- both apple pie and cheese toasted sandwich were on the cold side of just heated. I used the gym which seemed well appointed, but the mechanisms to change things for my height, we’re very stiff and hard to use. Maybe need some maintenance? Overall, I would come back again

Customer review rating 4.5/5

Roz G. Couples - 11/04/2021 Confirmed reviews ALL

Stayed before ...always very pleasant .... . we were offered valet parking for our vehicle but not advised it would cost an added $40.00 so surprised to see the added charge on our bill given we are Accor club holders I would have thought there would be a few perks . Roz g.

Great stay

Customer review rating 4.5/5

Isaac Families - 11/04/2021 Confirmed reviews ALL

Staff were excellent

Great Location

Customer review rating 3.5/5

Gordon Couples - 11/04/2021 Confirmed reviews ALL

The stay was fine - but only fine. I have been an accor member for a number of years, however, I was not totally satisfied with a number of things. I found the quality and comfort of the room to be exceptional - however, there were petty little things that did not make sense - like no water bottles after day 1 ! No newspapers outside the room & in the reception / lounge areas. When I wanted coffee's for my free drinks - the wait for the coffee was horrendous, so we have to cancel the order! We could not get into breakfast as the queue was too long! Finally - I had a meal with my partner on Easter Monday at the restaurant (excellent meal) - before being sat for the meal i was not told that because it was a public holiday that the normal discount would not apply ! So we had the meal and ended the night in utter confusion and disarray over this issue, I was told by a staff member that it is in the T&C's and fine print! So i was totally hacked off!

7 out of ten

Customer review rating 3.5/5

Ian D. Couples - 11/04/2021 Confirmed reviews ALL

The only issue was lack of staff, first morning breakfast took 90 minutes 40 minutes for our coffee, second day we went early it was fine by the time we left people were queued up very frustrated they were, Breakfast was GOOD The club floor is under par you should be allowed spirits and the food below par, the poor girl was on her own serving a full house, you need to employ if you want to called a 5 star

Quality stay

Customer review rating 4.0/5

Andrew M. Business - 11/04/2021 Confirmed reviews ALL

Generally high quality personal experience

Fantastic getaway for two

Customer review rating 5.0/5

Ces H. Couples - 10/04/2021 Confirmed reviews ALL

Great location with a peaceful and restful atmosphere. Superb cuisine and obliging service.

Warm welcome

Customer review rating 4.5/5

Anonymous Solo - 10/04/2021 Confirmed reviews ALL

Received a warm welcome from reception staff, moved to a bigger room with small sunny balcony than one originally allocated.All of the staff were friendly and pleasant.

Overall wonderful stay.

Customer review rating 4.0/5

Felicity Business - 10/04/2021 Confirmed reviews ALL

Good reception, easy check in, valet parking not an issued even when I needed to grab the car unexpectedly after saying I wouldn’t need - room high standard, however couldn’t get the Bose speaker to turn on, and instructions for the Nescafé machine missing, so didn’t want to run the risk of doing it wrong. But did love the USB port right by the bed this was awesome. Great touches in room, however so small cleaning issues were noticed - not complaining, as I was happy, but rather giving the feedback should you wish - there were finger grime smears on the tiles between toilet and basin, and almost like lips kissed on the mirror, and dust, hair fluff behind the pillar in the room . Meals were great and service at both meals (dinner and breakfast) were great - however at breakfast there was miscommunication with table order so it could go back to individual room - took a little bit but the young women eventually sorted. Overall I definitely enjoyed the experience, and woke refreshed for a full day of meetings and business reports.

Sofitel stay

TripAdvisor rating 5.0/5

blairfamily404 10/04/2021 TripAdvisor review

Very nice hotel that is central to downtown with shops and water front in walking distance. The service was excellent and the room was presented perfectly, as you expect from a 5 star hotel. The bar had a good range of nice quality beers and wine.

Customer review rating 4.5/5

Jendi P. Couples - 09/04/2021 Confirmed reviews ALL

Great hotel but breakfast was a bit disappointing

Well Located ! Average Feel ! Unacceptable Breakfast

Customer review rating 2.5/5

Shrawan K. Business - 09/04/2021 Confirmed reviews ALL

Having stayed at numerous Sofitel’s around the world - this one was well under par. Overall no major issues during our 5 night stay - except the breakfast which was a joke. The superior rooms are quite small and the privacy in many rooms are hindered by the guests staying the BOLTON hotel who can see directly into your room. I would try the Intercontinental Wellington next time for sure.

Great Stay, highly recommended

Customer review rating 5.0/5

Anonymous Couples - 09/04/2021 Confirmed reviews ALL

The experience of staying at the Sofitel was wonderful. The room was amazing and the service top class. The location is exceptional, working distance to the waterfront and amazing resturants.

Our most recent 20 reviews

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