Sofitel Wellington Hotel 5 stars

I have always enjoyed staying at your hotel, and this trip was no exception but..... On the final night we stayed, we (my wife and I) enjoyed a meal at your restaurant. We both enjoyed the meal however overnight, and the following day my wife became very unwell. We suspected food poisoning, and this was confirmed following tests being undertaken. On Saturday, we only ate at your restaurant (breakfast & dinner, we skipped lunch). My wife had the Fish of the day, and I had the Pork. I was fine following dinner, but muy wife became increasingly ill as the day progressed. I am bringing this to your attention purely for your information.

This was a special family holiday and the quality of the hotel, the rooms and the exceptionally friendly staff ensured we had an enjoyable time. I've stayed many places in New Zealand and this is absolutely the best. We felt welcome, the food was amazing and the biggest surprise that it was all reasonably priced. Well done - we'll be back.

Very pleasant experience.good greeting on arrival easy book in and direction to room ! Breakfast fruit selection very disappointing! No prunes or other breakfast fruit only melon ! Yuk prunes and tinned peaches etc a must! Also no complimentary bottled water in room .

The room was beautiful and the staff were cheerful, welcoming and helpful

Serene with delightful staff the entire hotel is really tastefully decorated. There is a number of whimsical pieces and the Accorplus membership makes staying in this5 star hotel a great choice.

As expected service and room were fine. Only glitch was our room was not made up by the time we returned from an outing at 1:00 pm.

Overall excellent facilities, the small details really counted. When I returned from an event, my room had been attended to (clean towels, bathroom) and a tray of night cap beverages presented well. It was a treat to return to the room after a long day plus an evening awards dinner, to have these small details attended to. Thank you Sofitel Wellington - your Hotel is presented extremely well, front desk staff are attentive and welcoming, the rooms were well presented. Well done, thank you.

It was a good overall experience. Staff were friendly and efficient, the room was clean and to the standard we expected

Lovely staff was great room was perfect!

It was OK but not up to the standard of the Grand Mercure.

Fantastic experience with staff who were warm and welcoming. The room itself was so very homely and comfortable. The only aspect of the stay that was 100% was the thick layer of dust on the top layer of some surfaces. As someone relatively tall I got a good view of areas that need a once over every now and then. Besides that very, very minor issue everything was fantastic. I thoroughly enjoyed my stay and would gladly recommend to over

We arrived late and open arrival were welcomed as though we were family members returning home. Nothing was a problem. The gym was the best equipped facility than I’ve experienced in any other hotel. This was very important to me. Having said that, the employee made the experience most memorable and rewarding. We will definitely return and stay again.

It is always a pleasure staying at the Wellington Sofitel.

Food was terrible, one of the lifts broken, noise from corridor and other rooms was bad too despite asking fora quiet room. Disappointed. This is billed as such an exclusive hotel and the prices are so expensive that I was sadly underwhelmed by everything.

Enjoyable