Sofitel Wellington Hotel 5 stars

TripAdvisor rating 4.5/5 486 reviews
Sofitel Wellington
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

Ideally positioned in the Central Business District and government hub, Sofitel Wellington is near the major tourist attractions.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Wellington

11 Bolton Street
6011
wellington
new zealand

Tel: +6444722001

Fax: (+64)4/4722550

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    WELLINGTON AIRPORT At 8.7km / 5.41 miles

  • By train

    WELLINGTON RAILWAY At 0.75km / 0.47 miles

GPS :-41.279693, 174.774617

Our accommodations

Rooms at the newest boutique luxury Sofitel Wellington are lavishly decorated with exclusive designer finishes and offer either garden or city views. Each room features a Sofitel MyBed, French amenities, personal espresso machine and Smart TV.

CLASSIC ROOM, 1 Queen Bed, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 Queen Bed, Work Desk, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Bed, Work Desk, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Beds, Work Desk, Complimentary WiFi

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Bed, Work Desk, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY CLUB ROOM, 1 King Bed

  • Max. number of persons: 2
  • Area: From 32

Our restaurants and bars

JARDIN GRILL

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The upmarket, relaxed restaurant is ideal for elegant dining. Guests can also choose to gather with friends, clients and colleagues around the fire pit or sheltered alfresco courtyard.

Lunch

11:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GREEN ROOM

Photo non contractuelle / Strictly non binding

The Green Room is the perfect retreat to indulge in a light meal or enjoy our delectable beverages. A chic, stylish haven hovering above the hustle and bustle of the inner city buzz.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 78

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
Sofitel Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

5,623 reviews

tripadvisor

TripAdvisor Rating 4.5/5

486 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great staff, very welcoming and friendly

Customer review rating 4.7/5

Dimitar Couples - 03/12/2019 Confirmed reviews ALL

Absolutely loved the restaurant . Amazing food and good portions. We were all very happy with our meals. The only thing I noticed was the turn down service. Normally staff enter your room, turn down the bed and place a chocolate (or something similar) on the bed and a bottle of water for the guests. We had a knock at the door announcing the turn down service and was offered a chocolate and/or tea. No actual turn down of the bed. That was disappointing.

Bonjour Dimitra, We very much appreciate your comments regarding your stay at the Sofitel Wellington. While I am pleased to learn you had an enjoyable stay with us overall, I would like to take this opportunity to sincerely apologize for the shortfall experienced during our turndown service. Please rest assured I will pass your feedback to our Housekeeping team to address this matter. I would also like to take this opportunity to thank you for your feedback as we strive to continuously improve our product and services. Thank you again for sharing your experience, and we hope to have the opportunity to welcome you back in the near future. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

N F.

Customer review rating 4.7/5

N F. Couples - 03/12/2019 Confirmed reviews ALL

We enjoyed our stay at Sofitel, was my first trip to wellington. The location was good and the staff were attentive. We had a packaage with Breakfast and drinks etc, the breakfast was tasty but the chef got our meal wrong the first day.

Fantastic room and facilties supported by friendly staff.

Customer review rating 4.7/5

Bruce M. Couples - 03/12/2019 Confirmed reviews ALL

We totally enjoyed the experience from friendly accommodating reception to very smooth check out. Restaurant dinner was a great experience and we found the room very comfortable.

Bonjour Bruce, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

fantastic hotel and staff thank you

Customer review rating 4.7/5

Petrina Friends - 03/12/2019 Confirmed reviews ALL

fantastic rooms and staff were so accomodating thankyou

Bonjour Petrina, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Great luxury escape

Customer review rating 4.7/5

Rhonda R. Couples - 03/12/2019 Confirmed reviews ALL

We had a lovely time and I must say your staff are your best asset.Nothing is too much trouble for them. A special mention for Katharine in the restaurant who was a welcoming and very good at her job and made us feel special. Room was great and the breakfast was one of the best I have had in a hotel. The only room for improvement would be a bigger area for the bar and a steam room would be an added benefit.

Bonjour Rhonda, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Nice hotel but.......

Customer review rating 4.7/5

Mike Couples - 03/12/2019 Confirmed reviews ALL

I have always enjoyed staying at your hotel, and this trip was no exception but..... On the final night we stayed, we (my wife and I) enjoyed a meal at your restaurant. We both enjoyed the meal however overnight, and the following day my wife became very unwell. We suspected food poisoning, and this was confirmed following tests being undertaken. On Saturday, we only ate at your restaurant (breakfast & dinner, we skipped lunch). My wife had the Fish of the day, and I had the Pork. I was fine following dinner, but muy wife became increasingly ill as the day progressed. I am bringing this to your attention purely for your information.

Bonjour Michael, We very much appreciate your comments regarding your stay at the Sofitel Wellington. I am pleased to learn you had another enjoyable stay at Sofitel Wellington. However, I would like to take this opportunity to sincerely apologize for your experience at Jardin Grill. Please rest assured we are taking your feedback extremely seriously and I have passed your feedback on to our food and beverage team. I would also like to take this opportunity to sincerely thank you for bringing this matter to our attention. Thank you again for sharing your experience, we truly do hope to have the opportunity to welcome you back in the nearest future. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

The service, the facilities and the food were all outstanding. Best in NZ!

Customer review rating 4.7/5

Jodi G. Families - 03/12/2019 Confirmed reviews ALL

This was a special family holiday and the quality of the hotel, the rooms and the exceptionally friendly staff ensured we had an enjoyable time. I've stayed many places in New Zealand and this is absolutely the best. We felt welcome, the food was amazing and the biggest surprise that it was all reasonably priced. Well done - we'll be back.

Bonjour Jodi, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Mrs W.

Customer review rating 4.7/5

Merrilyn W. Couples - 02/12/2019 Confirmed reviews ALL

Very pleasant experience.good greeting on arrival easy book in and direction to room ! Breakfast fruit selection very disappointing! No prunes or other breakfast fruit only melon ! Yuk prunes and tinned peaches etc a must! Also no complimentary bottled water in room .

Bonjour Mrs W., We very much appreciate your comments regarding your stay at the Sofitel Wellington. I am pleased to learn you had an enjoyable stay with us. I would like to take this opportunity to thank your feedback on our breakfast selection. Please rest assured I will pass your feedback to our Food & Beverage team. Your feedback is of upmost importance as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the opportunity to welcome you back in the near future. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

The room was beautiful and the staff were cheerful and helpful

Customer review rating 4.7/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

The room was beautiful and the staff were cheerful, welcoming and helpful

Bonjour Maurice, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Ambience at Sofitel

Customer review rating 4.7/5

Meg Solo - 02/12/2019 Confirmed reviews ALL

Serene with delightful staff the entire hotel is really tastefully decorated. There is a number of whimsical pieces and the Accorplus membership makes staying in this5 star hotel a great choice.

Bonjour Meg, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Pleasant

Customer review rating 4.7/5

Dean H. Couples - 02/12/2019 Confirmed reviews ALL

As expected service and room were fine. Only glitch was our room was not made up by the time we returned from an outing at 1:00 pm.

Bonjour Dean, We very much appreciate your comments regarding your stay at the Sofitel Wellington. I am pleased to learn you had an enjoyable stay with us, I would however like to apologize for the delay you experienced in the service of your room. Please rest assured I will pass your feedback to our housekeeping team to address this matter. I would also like to take this opportunity to thank you for your feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the opportunity to welcome you back in the near future. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Service from front desk staff was excellent

Customer review rating 4.7/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Overall excellent facilities, the small details really counted. When I returned from an event, my room had been attended to (clean towels, bathroom) and a tray of night cap beverages presented well. It was a treat to return to the room after a long day plus an evening awards dinner, to have these small details attended to. Thank you Sofitel Wellington - your Hotel is presented extremely well, front desk staff are attentive and welcoming, the rooms were well presented. Well done, thank you.

Bonjour Alison, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington
Customer review rating 4.7/5

Neil C. Couples - 02/12/2019 Confirmed reviews ALL

It was a good overall experience. Staff were friendly and efficient, the room was clean and to the standard we expected

Bonjour Neil, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

always a pleasure

Customer review rating 4.7/5

Daniel H. Couples - 02/12/2019 Confirmed reviews ALL

Lovely staff was great room was perfect!

Bonjour Daniel, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

David November

Customer review rating 4.7/5

David Business - 01/12/2019 Confirmed reviews ALL

It was OK but not up to the standard of the Grand Mercure.

Very inviting and homely

Customer review rating 4.7/5

Zachary K. Solo - 01/12/2019 Confirmed reviews ALL

Fantastic experience with staff who were warm and welcoming. The room itself was so very homely and comfortable. The only aspect of the stay that was 100% was the thick layer of dust on the top layer of some surfaces. As someone relatively tall I got a good view of areas that need a once over every now and then. Besides that very, very minor issue everything was fantastic. I thoroughly enjoyed my stay and would gladly recommend to over

Bonjour Zachary, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I would like to take this opportunity to apologize for the dust found in your room during your stay with us. Please rest assured I will pass your feedback on to our Housekeeping team to address this matter. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

We felt so accommodated by the all staff.

Customer review rating 4.7/5

Glenn B. Business - 01/12/2019 Confirmed reviews ALL

We arrived late and open arrival were welcomed as though we were family members returning home. Nothing was a problem. The gym was the best equipped facility than I’ve experienced in any other hotel. This was very important to me. Having said that, the employee made the experience most memorable and rewarding. We will definitely return and stay again.

Bonjour Glenn, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Love It

Customer review rating 4.7/5

Greg M. Families - 01/12/2019 Confirmed reviews ALL

It is always a pleasure staying at the Wellington Sofitel.

Bonjour Greg, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Disappointed.

Customer review rating 4.7/5

Karina C. Business - 01/12/2019 Confirmed reviews ALL

Food was terrible, one of the lifts broken, noise from corridor and other rooms was bad too despite asking fora quiet room. Disappointed. This is billed as such an exclusive hotel and the prices are so expensive that I was sadly underwhelmed by everything.

Mr

Customer review rating 4.7/5

George S. Friends - 01/12/2019 Confirmed reviews ALL

Enjoyable

Bonjour George, We very much appreciate your comments regarding your stay at the Sofitel Wellington. I am delighted to learn you had an enjoyable stay with us, we truly hope to have the opportunity to welcome you back in the nearest future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in wellington