Sofitel Wellington Hotel 5 stars

staff were very friendly and very helpful rooms were well cared for overall experience was awesome

Was great as always, left behind something this time round which was totally forgotten until I received an email from front desk. Thanks

When booking we indicated that we were celebrating our 40th wedding anniversary. We appreciated the room upgrade and the complementary breakfast.

Sometime you just can’t say no to a business trip and bring the family along. Thanks to the great staff at the Wellington Sofitel we had a great stay with amazing rooms to relax and unwind. Fast and friendly service as well and great food now that the convoy restrictions are lifting. Looking forward to my next stay.

Room a little dusty but overall comfortable room. Male Staff friendly but Female staff preoccupied at front desk. Accor needs to offer same room rates for an extended stay for extra day or two. We enjoyed the cuisine and service at The Grill restaurant. Please get housekeeping to not leave laundry trolley outside the room corridor. Bad look!!

Pity it was only for one night as it was superb will stay longer next time

The relatively new Sofitel in Wellington is a great option for a comfortable stay. Staff are great and the rooms are well appointed - the only criticism is that room service is not the usual quality of a Sofitel but COVID19 has probably put pressure on the hotel.

Brief one night stay but very pleasant and comfortable

Little bit further out of the CBD than anticipated and quite steep for walking - we maybe should have done more research

Very dedicated staff all giving the same careful satandard and detail. Assisted with sincerity from booking to reconciliation.

WE were made very welcome and were looked after very well with great staff. Thank you

I stayed for one night and had B&B inclusive rate and then eat in the restaurant in the evening. The meal was well presented and very tasty. Staff were concerned that guests experienced high levels of service - including current health concerns.

Lovely stay as always. I'm a repeat user, visiting about once a month. Totally understand the covid precautions, but I miss the turndown service a little, it makes the stay feel a bit less boutique and special. I also think your room service menu could be a little more exciting, it never really feels like it switches up, which is a shame. Love the beds, and how clean everything always is.

What a fantastic experience am going to return and I will be telling everyone the experience we had.

Hi there , the room was very nice and was equipped with suitable items for a comfort stay. The room did not have a microwave which is very annoying and we had to ask the reception to heat our food up. The issue with this was this was not allowed however no apparent reason was advised and the manager on duty arush said that he would do this as a good will would expect a bit more transparency with a 5 star hotel. The staff were very nice however the cleaner left a bunch of dirty dishes in our bathroom sink which was very weird and I called reception twice however no one answered. Overall the stay was okay however not up to a 5 star standard. It’s fair to stay I would not be staying here again