Sofitel Wellington 5 stars

Customer review rating (ALL Rating) 4.4/5 2,381 reviews

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Description

Hotel extras

  • Jardin Grill restaurant. Beloved by locals and guests alike.

  • La Serre Bar. A chic lounge bar, specialising in local gins.

  • Club Sofitel executive lounge.

  • Qualmark Gold Star Sustainable Tourism Rating

Our accommodation(s)

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Hotel location

Sofitel Wellington

11 Bolton Street
6011 WELLINGTON
New Zealand

GPS:-41.279693, 174.774617

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

JARDIN GRILL

The upmarket, relaxed restaurant is ideal for elegant dining. Gather with friends, clients and colleagues to dine in the theatre of our Chefs creating mouth-watering dishes from a wood-fired Grill through to delectable desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,381 reviews

TripAdvisor Rating  4.5/5  697 reviews

Certificate of excellence 2023

Fantastic staff, dated amenities

Customer review rating 4.0/5

Blake Couples - Confirmed reviews ALL

The staff at this hotel went above and beyond in all areas, and truly made this stay what it was. Tapan was a particularly welcoming face at breakfast every morning, and was especially facilitating of our special requests on our last morning. The hotel was lacking in a couple of technical amenities: we were unable to cast our devices to the TV, and the locks lack the ability to connect to the Accor Key app. There were also little things like the bathroom door not properly latching which reduced the quality of the experience slightly. The location was great, and we found that we were able to access most things on foot, although the safety of Wellington at night had us taking a couple of Ubers. Overall a great stay, and hopefully this hotel will be brought into the technical present soon.

Very freindly staff (very helpful), lovely rooms. Breakfast was fantasitc (my kids said breakfast was a highlight!)

Customer review rating 5.0/5

Reuban D. Business - Confirmed reviews ALL

As above.

Bonjour et Kia Ora, Thank you for your wonderful feedback. We are delighted to hear that you and your family had such an enjoyable stay with us. It’s fantastic that our friendly team could make a positive impression, and we are especially pleased that your kids found breakfast to be a highlight! We look forward to welcoming you all back for another memorable experience. Warm regards, Toni Partridge Team Leader, Sofitel Wellington

Wellington Birthday celebration

Customer review rating 5.0/5

Mark H. Couples - Confirmed reviews ALL

We would like to thank all the Wellington Sofitel staff for the very good service and the class of accomodation we enjoyed for our recent visit to Wellington. Breakfast each morning was delicious and the service impeccable. The cleanliness and style of the room we chose was also very good and we loved the turn down service each evening. Would definitely stay again if we are in Wellington. Thankyou.

Bonjour et Kia Ora, Thank you for choosing Sofitel Wellington to celebrate such a special occasion. We are truly delighted that you enjoyed your stay and appreciated the high standard of service and accommodation we strive to provide. It's wonderful to hear that you found the breakfast delicious, the service impeccable, and the room to your satisfaction, especially with the turn-down service each evening. We look forward to welcoming you back whenever your travels bring you to Wellington again. Warm regards, Toni Partridge Team Leader, Sofitel Wellington

GOOD LOCATION, LOVELY STAFF

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

3 NIGHTS, enjoyed it throughly. staff were friendly and super helpful

Bonjour et Kia Ora, Thank you for sharing your lovely review. We are thrilled to hear that you thoroughly enjoyed your three-night stay with us. It’s wonderful to know that our team made such a positive impact on your experience. We take great pride in ensuring our guests feel welcome and well taken care of. We hope to have the pleasure of hosting you again in the future. Warm regards, Toni Partridge Team Leader, Sofitel Wellington

Great room

Customer review rating 4.0/5

John H. Couples - Confirmed reviews ALL

Check in was slow as there was only one person on reception and they were held up with a long query on a phone call. Once checked in room was great. Decided to eat in however restaurant was busy so went to bar and ordered a bottle of wine to have a drink while we waited and have with our meal. We were advised we would have to wait about 45 minutes. Also ordered some olives as a small snack while we waited. Olives didn't turn up and when we went to dinner I enquired as to where the olives were. It would appear they had been forgotten and arrived shortly after we sat down. Also no one offered to pour the wine from ordering it to when we finished it at the dinner table and I also opened the bottle myself. Ordered 55 day aged beef which was definitely not 55 day aged. My wife's meal was great. Check out was very easy and straight forward.

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Other web-users rate our hotel

  • 331 reviews 8.8/10 Location
  • 1,001 reviews 7.6/10 Room
  • 1,231 reviews 8.3/10 Service
  • 20 reviews 5.8/10 WiFi
  • 465 reviews 6.8/10 Food
  • 272 reviews 8.5/10 Vibe
  • 260 reviews 7/10 Breakfast
  • 209 reviews 7.2/10 Cleanliness

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