Sofitel Wellington Hotel 5 stars

While the overall hotel facilities were of a good standard, there were a number of small items that were not quite up to the best of standards, like the coffee maker failing a number of times, the draw in the desk used for computer work sliding open constantly and the electricity for the whole floor we were on failing one evening.

Very satisfactory stay. Room was comfortable. Staff very helpful

I stayed for two nights in the property and most of the thing is fine. I had some issues with the WiFi connection in the first day, but the staffs were helpful and solved the problem despite it took some time. However, there is one thing that bugged me. I opted for the valet parking service, when I was handed back my car I found out that the car wasn’t locked. That makes me feel a little bit unsafe. Otherwise, everything is fine.

We stayed one night, evening reception check in was great. Lady was so lovely and couldn't do enough for us. Well appreciated that. We ordered room service which was lovely but in room 311 there was no table to eat from so ended up having to eat on bed. The next morning at breakfast had to wait for ages to be seated, then found that it was not a self service breakfast. The continental breakfast looked really poor. The menu breakfast had no vegan choices, so we ended up going to the Intercontinental for breakfast.

nice room in 10th floor with even a small view of the sea. Well located to attractions like the gardens, harbour and city.

I'm frequently in Wellington on business, and the Sofitel is my preferred location. Great rooms, outstanding service, and (best of all) if you ask nicely they will accommodate an early check-in when you are arriving from overseas. Highly recommended.

A very nice hotel big rooms and well finished, The club room staff are A little inexperienced , as only just open but do try there best

Lovely anniversary weekend

Stayed at the Wellington Sofitel for 2 nights with my adult daughter. We came to watch The Queen concert. Staff were very welcoming and helpful and gave us a late checkout time. The room was not large but adequate with a good size shower and extremely comfortable beds. Although the hotel is near the centre of the city it was very quiet and relaxing. We had breakfast on our last morning which was OK but have had much better at other hotels for the same price. Overall I would recommend the Sofitel for it's professional and friendly staff and extremely comfortable beds. Would stay again.

I found the hotel to be extremely comfortable and the staff all get my 100% vote. They couldn’t have been any more helpful. Breakfast was delicious and everything anyone could want. I travelled with a close friend who like myself also had her own room next door to me. We had hoped to have dinner in the hotel restraint but the prices were on the high side for us.

Exceeded expectations

This is the fourth time you have asked m. to rate my stay. The first time I gave you an excellent review with a couple of suggestion. You even gave m. the link as to where my comments were to be found. I am completely fed up with being asked to review the Sofitel. All requests from now on will receive the worst possible rating from m..

We really enjoyed the room and service at Sofitel Wellington. The only downside was room service that did not arrive on our first night despite 2 phone calls. Also on our booked 2 course dinner we both had the steak for mains. It was a lovely piece of meat cooked to perfection, but had been over salted to the point we could not finish it. Shame as it was beautiful

Well appointed rooms with luxurious beds and beautiful smelling products in the bathroom. A great bar. Attentive staff.

There was a large group in the dining room when we had dinner who were extremely loud and some seemed out of control