Bonjour Kia Ora M. Abbie, Thank you for your wonderful review! We’re so pleased to hear you had a fantastic stay and enjoyed our rooms and location. It’s especially lovely to hear your kind comments about our team. We’re delighted that you found everyone friendly and helpful, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon! Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. Kerrie, Thank you for your lovely review and for choosing Sofitel Wellington during your visit for WOW. We’re delighted to hear that you enjoyed the comfort and elegance of the hotel, along with our warm and attentive service. It’s wonderful to know that you appreciated our stylish interiors, welcoming atmosphere, excellent food, and convenient location. We’re thrilled that we could provide a memorable base for your time in Wellington and truly appreciate your kind words. We look forward to welcoming you back to Sofitel Wellington for another wonderful stay. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. Rachel, Thank you for your wonderful review. We’re delighted to hear that you enjoyed your clean and comfortable room and found everything you needed for a relaxing stay. It’s lovely to know that you appreciated our turndown service and the convenient location for exploring the CBD and Parliament area. We’re also pleased that our team made you feel welcome with their friendly and polite service. Thank you for choosing Sofitel Wellington, and we look forward to welcoming you back on your next visit to Wellington. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. Alison, Thank you so much for your wonderful review. We’re delighted to hear that you had such a sensational stay at Sofitel Wellington and that our online team helped make your experience even more special. It’s fantastic to hear that our Concierge team took such great care of you and your mum. We’re especially pleased that you appreciated the personal touch from our team member who remembered you from your previous visit. Creating genuine, personalized connections with our guests is at the heart of what we do. Thank you for your kind words about our hotel and service. We truly appreciate your support and look forward to welcoming you and your mum back to Sofitel Wellington for another memorable stay. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. Joseph, Thank you for your wonderful feedback. We’re delighted to hear that our team made you feel genuinely welcome, valued, and special from the moment you arrived. It’s fantastic to know that you enjoyed your room upgrade and had such a pleasant stay. Your kind words mean a great deal to our team, and we’re thrilled we could make your visit memorable. We look forward to welcoming you back to Sofitel Wellington for another exceptional stay. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. E., Thank you so much for your wonderful review! We’re delighted to hear that you had such a lovely stay and especially enjoyed our breakfast and dinner. It’s fantastic to know that our team made you feel welcomed and well looked after. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon! Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. C., Thank you for your wonderful review! We’re so pleased to hear you enjoyed your stay and appreciated the room upgrade. It’s lovely to know that our team made you feel well looked after and that everyone you interacted with was friendly and helpful. We truly appreciate your kind words. We look forward to welcoming you back again soon! Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. Tim, Thank you so much for your amazing review, We’re delighted to hear that you enjoyed your stay and found our service impeccable. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon! Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. Matthew, Thank you for your wonderful review and for choosing Sofitel Wellington! We’re delighted to hear that you enjoyed your brief stay and appreciated the room upgrade and the experience at Club Sofitel. It’s also fantastic to know that you enjoyed breakfast at Jardin Grill. We truly appreciate your kind words and are thrilled that we could add a little luxury to your time in Wellington. We look forward to welcoming you back for another memorable stay soon. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. Robert, Thank you for your kind feedback. We’re delighted to hear that you enjoyed a comfortable stay and received a friendly welcome from our team. We truly appreciate your comments and look forward to welcoming you back again soon. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. Mario, Thank you for choosing to stay with us again and for taking the time to share such detailed feedback. We’re delighted to hear that our team looked after you well and that you felt your Platinum membership was valued. We truly appreciate your continued loyalty, including your visits to our restaurant even when not staying with us. We are, however, very sorry to hear that your recent dining experience did not meet the standard you have come to expect from us. The issues you described with the steak, vegetables, fries, grilled fish, and seafood are certainly not the experience we aim to provide. We also appreciate your comments regarding the breakfast buffet, particularly the bacon and other hot items. Your feedback has been shared with our culinary and restaurant teams so they can review the preparation, temperature, and presentation of these dishes. We’re pleased that you still enjoyed the breakfast overall, and we’re grateful for your honest feedback. We value your continued support and hope to have the opportunity to provide you with the consistently high-quality dining experience you deserve on your next visit. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. Little, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our convenient location on the edge of the CBD and found the property clean and comfortable. We appreciate your kind comments. We hope to have the pleasure of welcoming you back for another enjoyable stay. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. John, Thank you for your wonderful feedback! We’re delighted to hear that you had such a comfortable stay and felt well looked after from check-in to check-out. It’s especially pleasing to know that you enjoyed your Accor member benefits, including the room upgrade and complimentary amenities. We’re also glad that our Club Lounge team provided friendly and efficient service, and that you continue to enjoy the high standard of our restaurant. Your kind words mean a great deal to the entire team. We look forward to welcoming you back again soon. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. C., Thank you so much for your wonderful review! We’re delighted to hear that our team was able to make your short-notice stay so comfortable and welcoming. It’s fantastic to know you enjoyed your room and were pleased with the care and attention from our housekeeping, reception, and restaurant teams. We truly appreciate your kind words and recommendation. We’ll be sure to share your feedback with the entire team. We look forward to welcoming you back for another delightful stay. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. C., Thank you for your wonderful review! We’re delighted to hear that you enjoyed the excellent service and appreciated the early check-in. It’s also lovely to know that you enjoyed our evening turndown service and the extra comfort of having your beds prepared for the night. We truly appreciate your kind feedback and look forward to welcoming you back again soon. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.

Bonjour Kia Ora M. N., Thank you for your wonderful review! We’re delighted to hear that you enjoyed our convenient location and comfortable room. It’s especially pleasing to know that our team made you feel welcomed and well cared for throughout your stay. We truly appreciate your kind words and look forward to welcoming you back again soon. Kind Regards, Mandar Yelwande, Duty Manager, Sofitel Wellington.