Sofitel Wellington Hotel 5 stars

Customer review rating 4.6/5 6,000 reviews
Sofitel Wellington
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+ 22 Services
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Room 1

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Hotel extras

Ideally positioned in the Central Business District and government hub, Sofitel Wellington is near the major tourist attractions.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Wellington

11 Bolton Street
6011
wellington
new zealand

Tel: +6444722001

Fax: (+64)4/4722550

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    WELLINGTON AIRPORT At 8.7km / 5.41 miles

  • By train

    WELLINGTON RAILWAY At 0.75km / 0.47 miles

GPS :-41.279693, 174.774617

Our accommodations

Rooms at the newest boutique luxury Sofitel Wellington are lavishly decorated with exclusive designer finishes and offer either garden or city views. Each room features a Sofitel MyBed, French amenities, personal espresso machine and Smart TV.

Accessible room

CLASSIC ROOM, 1 Queen Bed, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 Queen Bed, Work Desk, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Bed, Work Desk, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Beds, Work Desk, Complimentary WiFi

  • Max. number of persons: 3
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Bed, Work Desk, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 32
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY ROOM, CLUB SOFITEL ACCESS, 1 King Bed

  • Max. number of persons: 2
  • Area: From 32

Our restaurants and bars

JARDIN GRILL

Type of cuisine: International

The upmarket, relaxed restaurant is ideal for elegant dining. Guests can also choose to gather with friends, clients and colleagues around the fire pit or sheltered alfresco courtyard.

Lunch

11:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GREEN ROOM

Photo non contractuelle / Strictly non binding

The Green Room is the perfect retreat to indulge in a light meal or enjoy our delectable beverages. A chic, stylish haven hovering above the hustle and bustle of the inner city buzz.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 78

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
Sofitel Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,000 reviews

tripadvisor

TripAdvisor Rating 4.5/5

515 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Consistently good

Customer review rating 4.6/5

Chris Families - 19/02/2020 Confirmed reviews ALL

Great staff, great rooms, great food!

Bonjour Christopher, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Long Weekend in Wellington

Customer review rating 4.6/5

Jim Couples - 19/02/2020 Confirmed reviews ALL

My wife and I stayed here for three nights in February. We used Accor points that I have accumulated to pay for the visit.

Bonjour James, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I would however, like to take this opportunity to apologize for the service shortfall experienced during breakfast. Please rest assured I will pass your feedback on to our Food and Beverage team for further review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Quality

Customer review rating 4.6/5

Steve Couples - 19/02/2020 Confirmed reviews ALL

The hotel never disappoints, great service and ambience.

Bonjour Stephen, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Nice and new with great little touches

Customer review rating 4.6/5

Mike B. Business - 19/02/2020 Confirmed reviews ALL

1 night stay + 1 day conference

Bonjour Mike, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Well located, quiet and clean rooms.

Customer review rating 4.6/5

Jean-marie Business - 19/02/2020 Confirmed reviews ALL

The service personnel is friendly and communicate well with clients. They promptly attend to customers need.

Bonjour Jean-Marie, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team, in particular Sophie. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Reasonable location

Customer review rating 4.6/5

Wayne W. Couples - 18/02/2020 Confirmed reviews ALL

While the overall hotel facilities were of a good standard, there were a number of small items that were not quite up to the best of standards, like the coffee maker failing a number of times, the draw in the desk used for computer work sliding open constantly and the electricity for the whole floor we were on failing one evening.

Well located, friendly and helpful staff

Customer review rating 4.6/5

Steve L. Couples - 18/02/2020 Confirmed reviews ALL

Very satisfactory stay. Room was comfortable. Staff very helpful

Bonjour Stephen, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Good location with great service

Customer review rating 4.6/5

Ch Solo - 18/02/2020 Confirmed reviews ALL

I stayed for two nights in the property and most of the thing is fine. I had some issues with the WiFi connection in the first day, but the staffs were helpful and solved the problem despite it took some time. However, there is one thing that bugged me. I opted for the valet parking service, when I was handed back my car I found out that the car wasn’t locked. That makes me feel a little bit unsafe. Otherwise, everything is fine.

It was OK!

Customer review rating 4.6/5

Tracey Families - 17/02/2020 Confirmed reviews ALL

We stayed one night, evening reception check in was great. Lady was so lovely and couldn't do enough for us. Well appreciated that. We ordered room service which was lovely but in room 311 there was no table to eat from so ended up having to eat on bed. The next morning at breakfast had to wait for ages to be seated, then found that it was not a self service breakfast. The continental breakfast looked really poor. The menu breakfast had no vegan choices, so we ended up going to the Intercontinental for breakfast.

well located and very good stay

Customer review rating 4.6/5

Rudolf W. Couples - 17/02/2020 Confirmed reviews ALL

nice room in 10th floor with even a small view of the sea. Well located to attractions like the gardens, harbour and city.

Bonjour Rudolf, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Great location, great service.

Customer review rating 4.6/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

I'm frequently in Wellington on business, and the Sofitel is my preferred location. Great rooms, outstanding service, and (best of all) if you ask nicely they will accommodate an early check-in when you are arriving from overseas. Highly recommended.

Bonjour Scott, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Must be one of the best in wellington

Customer review rating 4.6/5

John H. Solo - 16/02/2020 Confirmed reviews ALL

A very nice hotel big rooms and well finished, The club room staff are A little inexperienced , as only just open but do try there best

Bonjour Mr h., We very much appreciate your comments regarding your stay at the Sofitel Wellington. It was a pleasure meeting you during your recent visit to Wellington. I am pleased to learn you had an enjoyable stay with us overall. I would also like to thank you for your feedback regarding service at the Club Sofitel and during breakfast. Please rest assured I will pass your feedback on to our food & beverage team for further review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Nice extra touches

Customer review rating 4.6/5

Anonymous Couples - 15/02/2020 Confirmed reviews ALL

Lovely anniversary weekend

Bonjour Ron, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team and in particular Kate. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Very close to the central city but quiet and relaxing.

Customer review rating 4.6/5

Anonymous Families - 15/02/2020 Confirmed reviews ALL

Stayed at the Wellington Sofitel for 2 nights with my adult daughter. We came to watch The Queen concert. Staff were very welcoming and helpful and gave us a late checkout time. The room was not large but adequate with a good size shower and extremely comfortable beds. Although the hotel is near the centre of the city it was very quiet and relaxing. We had breakfast on our last morning which was OK but have had much better at other hotels for the same price. Overall I would recommend the Sofitel for it's professional and friendly staff and extremely comfortable beds. Would stay again.

Bonjour Dianne, We very much appreciate your comments regarding your stay at the Sofitel Wellington. I am pleased to learn you had an enjoyable stay with us overall. I would like to take this opportunity to thank you for your feedback on various aspect of your stay. Please rest assured I will pass this on to the relevant departments for further review. Thank you again for sharing your experience, and we truly hope to have the opportunity to welcome you back in the nearest future. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Loved my room, bed and bathroom, staff all outstanding

Customer review rating 4.6/5

Virginia C. Friends - 15/02/2020 Confirmed reviews ALL

I found the hotel to be extremely comfortable and the staff all get my 100% vote. They couldn’t have been any more helpful. Breakfast was delicious and everything anyone could want. I travelled with a close friend who like myself also had her own room next door to me. We had hoped to have dinner in the hotel restraint but the prices were on the high side for us.

Bonjour Virginia, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Superb hotel

Customer review rating 4.6/5

Simone Couples - 15/02/2020 Confirmed reviews ALL

Exceeded expectations

Bonjour Simone, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington
Customer review rating 4.6/5

Stop E. M. Friends - 15/02/2020 Confirmed reviews ALL

This is the fourth time you have asked m. to rate my stay. The first time I gave you an excellent review with a couple of suggestion. You even gave m. the link as to where my comments were to be found. I am completely fed up with being asked to review the Sofitel. All requests from now on will receive the worst possible rating from m..

Lovely room

Customer review rating 4.6/5

Sandra Couples - 14/02/2020 Confirmed reviews ALL

We really enjoyed the room and service at Sofitel Wellington. The only downside was room service that did not arrive on our first night despite 2 phone calls. Also on our booked 2 course dinner we both had the steak for mains. It was a lovely piece of meat cooked to perfection, but had been over salted to the point we could not finish it. Shame as it was beautiful

Bonjour Sandra, We very much appreciate your comments regarding your stay at the Sofitel Wellington. I am pleased to learn you had an enjoyable stay with us overall. I would however, like to take this opportunity to sincerely apologize for the below par experience at Jardin Grill. Please rest assured I will pass your feedback to our food & beverage team for further review. Thank you again for sharing your experience, and we hope to have the opportunity to welcome you back in the nearest future. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Everything you want in a hotel

Customer review rating 4.6/5

Joa Solo - 14/02/2020 Confirmed reviews ALL

Well appointed rooms with luxurious beds and beautiful smelling products in the bathroom. A great bar. Attentive staff.

Bonjour Joanne, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Disappointed

Customer review rating 4.6/5

Paul B. Couples - 13/02/2020 Confirmed reviews ALL

There was a large group in the dining room when we had dinner who were extremely loud and some seemed out of control

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