ibis Wellington Hotel 3.5 stars

Customer review rating 4.3/5 8,067 reviews

ALLSAFE approved hotel

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ibis Wellington
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+ 10 Services

Hotel extras

Our central CBD location is ideal for business and leisure travellers who want easy access to the major sporting and cultural events, the Bluebridge Ferry Terminal and Wellington's popular waterfront restaurants and bars.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Wellington

153 Featherston Street
6011 wellington
new zealand

Tel: +6444961880

Fax: (+64)4/4961881

Check-in from 14h00

Check out up to 11h00

  • FEATHERSTON ST :  INTER CITY WELLINGTON

  • FEATHERSTON ST :  NORTHERNER CENTRAL

  • By plane

    WELLINGTON At 9km / 5.59 miles

  • By boat

    INTERISLANDER FERRIES At 1km / 0.62 miles

  • By helicopter

    QUEENSWHARF HELIPAD At 0.5km / 0 miles

  • By car

    GHUZNEE ST TUNNEL At 1km / 0.62 miles

  • By car

    MURPHY ST OFFRAMP At 1km / 0.62 miles

  • By car

    WATERLOO QUAY At 2km / 1.24 miles

  • By train

    WELLINGTON STATION At 0.5km / 0.31 miles

GPS :-41.284084, 174.776693

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

VIVANT!

Type of cuisine: Regional

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Menu (PDF) Cocktail menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

VIVANT! BAR

Vivant! Bar is ideal for casual dining in a relaxed, modern atmosphere, and is the perfect place to meet for a coffee, or simply unwind after a long day and watch the busy world along Featherston Street go by.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,067 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,649 reviews

I enjoyed my stay with you

Customer review rating 4.0/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

all went smooth , but it would be great if you also had plant based milk in the room fridges and some proper vegan food in your menu

Dear Sabine W., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for giving us adding more options on the menu, We certainly appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Wellington

good stay

Customer review rating 5.0/5

Grace L. G. Business - 18/07/2021 Confirmed reviews ALL

welcoming and friendly

Dear Grace L., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Wellington

I was overcharged for an extra nights accommodation and when queried of the $ 707 debited to my VISA account The invoice that I was issued showed an amount charged of $ 518.00

Customer review rating 3.0/5

Derrick M. Business - 18/07/2021 Confirmed reviews ALL

The receptionist was adamant that the correct amount was charged so I asked for an invoice . Unless this matter is resolved I will not rate my stay with IBIS Wellington .

Great location!

Customer review rating 5.0/5

Paula Families - 16/07/2021 Confirmed reviews ALL

Love thre Ibis Wellington...so close to everything!!

Dear Paula M., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shanky Assistant Manager

A very pleasant and comfortable stay.

Customer review rating 4.0/5

Emma W. Families - 13/07/2021 Confirmed reviews ALL

Very friendly staff greeted me on arrival and during my stay. Great location and comfortable clean room.

Dear Emma W., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shanky Assistant Manager

Well Located

Customer review rating 3.0/5

Anna Business - 13/07/2021 Confirmed reviews ALL

Great central location, good sized rooms and very good service from the front desk staff.

Kia ora Anna, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. We hope you would give us the opportunity to serve you better in the future. . Ngā mihi Kind Regards, Ibis Team Wellington
Customer review rating 4.5/5

Anonymous Families - 12/07/2021 Confirmed reviews ALL

We had a great weekend at the Ibis. Friendly helpful staff who did what they could to assist

Dear Sue W., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shanky Assistant Manager

Provided a good comfortable base for our stay in the city.

Customer review rating 3.5/5

Anonymous Business - 12/07/2021 Confirmed reviews ALL

Excellent location and car parking ,comfortable room, helpful staff and we enjoyed a satisfying breakfast.

Dear Godfrey T., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shanky Assistant Manager

Best location for where you need to go..

Customer review rating 4.5/5

Elizabeth M. Couples - 11/07/2021 Confirmed reviews ALL

Our stay was great staff are so helpful . Our room was great . The location is perfect for where we needed to go ...

Dear Elizabeth M., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shanky Assistant Manager

Below average

Customer review rating 1.5/5

Anonymous Business - 08/07/2021 Confirmed reviews ALL

Staff are good and polite but room felt old and dirty, it was noisy you can hear everything that happens in the hallway and the food was well below average.

Customer review rating 3.0/5

Melanie A. Business - 08/07/2021 Confirmed reviews ALL

The room was good. Clean and tidy. Front desk staff were also good. But I was disappointed there was no room service in a big way. I may not have stayed if I had known. Also, I was forced to download a qr reader because I needed to read your information. I have been doing a lot of travelling recently and in comparison, this venue did not represent value for money.

Dear Melanie A., Thank you for taking the time to tell us about your experience at the ibis Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We noticed your comments regarding the room service, thank you for highlighting this. However, this is entirely due to the brand standard and star rating set up for Ibis particularly We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Team Wellington

Disappointed

Customer review rating 2.0/5

Anonymous Couples - 06/07/2021 Confirmed reviews ALL

We recently stayed Friday 2nd July and Saturday 3rd July. Having paid $745 for the 2 nights in an ibusiness room due to no availability of a studio queen or king we were disappointed. Mostly the fact that it appeared that the whole rest of the 2nd floor was booked by concert goers who were pre-loading, partying, yelling, banging on doors early evening and then from 12.30am on their return until 4am on Sunday morning. I know this was out of your control but our restful birthday weekend was certainly not what we hoped for. Much of this partying occurred in the lift foyer on level 2 right outside our door.

Fairly average

Customer review rating 2.0/5

Anonymous Families - 06/07/2021 Confirmed reviews ALL

Being an Accor member, we feel for the room size, the cost is expensive and there is no advantage really to join. The hotel is also looking a little tired.

Good location for all I needed to achieve in safety too

Customer review rating 4.0/5

Debbie C. Business - 05/07/2021 Confirmed reviews ALL

Very safe and enjoyable....awesome indigenous staff on the reception, very welcoming. Lovely cleaned room! Thank you for my wonderful breakfasts! Nga mihi Debs

Dear Debbie Marie C., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shanky Assistant Manager

All Went Well

Customer review rating 4.0/5

Gary Couples - 04/07/2021 Confirmed reviews ALL

Our recreational/business stay went well went smoothly as the hotel seemed to range from busy to quiet, also amidst a bit of maintenance when a few services were curtailed.

Dear Gary E., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shanky Assistant Manager

Good location, Comfortable plus good parking

Customer review rating 4.0/5

John M. Couples - 28/06/2021 Confirmed reviews ALL

Enjoyable stay.

Dear John m., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I noticed your comments regarding membership, you are our classics loyalty member and earn points upon direct bookings with us. I would encourage you to download Accor app, which will show all your details, points and stays . I do hope this would help you Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shanky Assistant Manager

Awesome Stay

TripAdvisor rating 4.0/5

ngaahi07 17/04/2021 TripAdvisor review

Very clean, the cleaners come in through the day to tidy your room. The service was awesome although there was a bit of confusions as to how much my deposit was. The room was big enough for me and my friend but the bathroom was a bit too small but we made it work.

King Room

TripAdvisor rating 5.0/5

dianebrown191621 14/04/2021 TripAdvisor review

We were disappointed when we asked for clean towels but were given The dirty ones folded back up. We also asked for our coffee to be replenished but that never happened by the cleaners or the receptionist. Very disappointed and won’t be staying there again.

Really unhappy with the service

TripAdvisor rating 1.0/5

Siananigan 10/03/2021 TripAdvisor review

We paid at check in - and were not told an amount of $100 was reserved for our bond. Then we were checked out in error, a day early. Our room was not serviced. The desk staff person who spoke to us was condescending and unhelpful.

Great room, average experience.

TripAdvisor rating 3.0/5

mamadelicious2 05/03/2021 TripAdvisor review

Went to reception to get checked in and find out parking details as we had requested these when booking. Went to park car and realised we couldn’t fit - we hadn’t been informed of a height restriction, on going out to the car I realised we also hadn’t been given our key cards to get up to room so back to reception to be told that there was a 2m restriction in the whole city (we are not from Wellington so weren’t aware of this) so had to park on street - meant we were up early to sort parking/ ended up leaving earlier then we had planned for. So unfortunately our stay ended up being a little disappointing. At least I know for next time to ask about height restrictions, we were refunded parking as we didn’t end up using. Room was clean and comfortable!

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