ibis Wellington Hotel 3.5 stars

Customer review rating 4.3/5 7,931 reviews

ALLSAFE approved hotel

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ibis Wellington
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+ 17 Services

Hotel extras

Our central CBD location is ideal for business and leisure travellers who want easy access to the major sporting and cultural events, the Bluebridge Ferry Terminal and Wellington's popular waterfront restaurants and bars.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Wellington

153 Featherston Street
6011 wellington
new zealand

Tel: +6444961880

Fax: (+64)4/4961881

Check-in from 14h00

Check out up to 11h00

  • FEATHERSTON ST :  INTER CITY WELLINGTON

  • FEATHERSTON ST :  NORTHERNER CENTRAL

  • By plane

    WELLINGTON At 9km / 5.59 miles

  • By boat

    INTERISLANDER FERRIES At 1km / 0.62 miles

  • By helicopter

    QUEENSWHARF HELIPAD At 0.5km / 0 miles

  • By car

    GHUZNEE ST TUNNEL At 1km / 0.62 miles

  • By car

    MURPHY ST OFFRAMP At 1km / 0.62 miles

  • By car

    WATERLOO QUAY At 2km / 1.24 miles

  • By train

    WELLINGTON STATION At 0.5km / 0.31 miles

GPS :-41.284084, 174.776693

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Ibusiness King Room

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

VIVANT!

Type of cuisine: Regional

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Cocktail menu (PDF)

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VIVANT! BAR

Non contractual photo

Vivant! Bar is ideal for casual dining in a relaxed, modern atmosphere, and is the perfect place to meet for a coffee, or simply unwind after a long day and watch the busy world along Featherston Street go by.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,931 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,645 reviews

Handy position CBD

Customer review rating 4.0/5

Sheryl Families - 09/05/2021 Confirmed reviews ALL

Usually stay here as handy to shopping, eateries etc. Rooms are a decent size but aircon/heating rather noisy. Staff always friendly and helpful

Customer review rating 4.5/5

Judy Business - 08/05/2021 Confirmed reviews ALL

We are regulars and always enjoy our xperience

Well located

Customer review rating 4.0/5

Deeyan Families - 07/05/2021 Confirmed reviews ALL

Breakfast staff is nice. Housekeeping staff are not so much. One person brought items at night and was a bit impolite by just handing the items then walked away straightafter. Didn’t even bother to ask if that was all we need, you know the usual things.

Dear Dyan A., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. Apologies for the staff behavior while delivering amenities, we will strive to ensure superior quality service is provided throughout the stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Assistant Manager.

great room and friendly staff.

Customer review rating 4.0/5

Graham K. Business - 07/05/2021 Confirmed reviews ALL

Travel for hurricanes rugby match.

Very central hotel.

Customer review rating 3.5/5

Anonymous Families - 07/05/2021 Confirmed reviews ALL

Great location, easy access hotel with friendly and helpful staff.

Dear Kathryne F., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Assistant Manager.
Customer review rating 4.0/5

Anonymous Friends - 06/05/2021 Confirmed reviews ALL

Good staff

Dear Paul S., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Assistant Manager.

Good location!

Customer review rating 4.0/5

Anonymous Families - 06/05/2021 Confirmed reviews ALL

We had a nice stay in the hotel! Few issues though. Lamp was not working and the breakfast is the same everyday! We’ve been to other hotels hence can compare. Thanks

Dear Lorafe T., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for informing about the breakfast, we will ensure that this is communicated to our kitchen team to incorporate a variety in our breakfast menu. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Assistant Manager.

As usual the service was excellent and our stay was enjoyable

Customer review rating 4.0/5

John G. Couples - 04/05/2021 Confirmed reviews ALL

I marked the satisfaction down a little as we found the hotel a bit cool especially in the restaurant and bar areas. Maybe there was a problem with the heating.

Kia ora John, Thanks for taking time out of your day to provide us with some valuable feedback. As this is how we measure our success within the market place. As you have indicated it is usually the small things that guests remember, but also have the biggest impact on the overall experience of their stay. Such as a friendly welcome to a sincere farewell. with regards to the temperature in the restaurant, my apologies for any discomfort. We are aware of an issue with our heating & it has been rectified this week. Thank you again for sharing your thoughts, which we will communicate to our teams. Ngā mihi Dylan Mathews Front Office Manager

Very well located. Very friendly staff.

Customer review rating 4.5/5

Karen Couples - 04/05/2021 Confirmed reviews ALL

Great value for money, excellent location

Kia ora Karen, Thanks for taking time out of your day to provide us with some valuable feedback. As this is how we measure our success within the market place. As you have indicated it is usually the small things that guests remember, but also have the biggest impact on the overall experience of their stay. Such as a friendly welcome to a sincere farewell. Thank you again for sharing your thoughts, which we will communicate to our teams. Ngā mihi Dylan Mathews Front Office Manager

Most ly good as with all stays in the past

Customer review rating 3.5/5

Anonymous Couples - 04/05/2021 Confirmed reviews ALL

Kindly upgraded to 9th floor but bad choice, unfortunately. Aircon noise in room 903 was so loud sleep was difficult. I have not had this experience before so assume there is a maintenance issue which will be dealt with.

Dear Graeme W., Thank you for taking the time to tell us about your experience at the ibis Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saurabh Bhavsar-Assistant Manager.

Great service once again

Customer review rating 5.0/5

Dayle S. Solo - 03/05/2021 Confirmed reviews ALL

Once again, Accor service exceeding expectations. Still a great hotel in a great location. From check in to check out all the staff are friendly and helpful. The staff member in training when checking in was friendly and welcoming and nothing was a problem. She new her job well.

Kia ora Dayle, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. I will be sure to pass your your wonderful feedback to our newest team member. We also appreciate your loyalty having Silver status as part of the Accor membership. The team look forward in hosting you next time you are in town. Ngā mihi Dylan Mathews Front Office Manager

Enjoyable experience

Customer review rating 4.5/5

Anonymous Couples - 03/05/2021 Confirmed reviews ALL

Overall an enjoyable experience with help from great staff when required.

Kia ora Graham, Thanks for taking time out of your day to provide us with some valuable feedback. As this is how we measure our success within the market place. As you have indicated it is usually the small things that guests remember, but also have the biggest impact on the overall experience of their stay. Such as a friendly welcome to a sincere farewell. Thank you again for sharing your thoughts, which we will communicate to our teams. Ngā mihi Dylan Mathews Front Office Manager

welcomed

Customer review rating 4.5/5

Loretta Solo - 03/05/2021 Confirmed reviews ALL

My room was in an area which was nice and quiet, plus the advantage of having two windows, so not feeling so enclosed.

Kia ora Loretta, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. We also appreciate your loyalty having Silver status as part of the Accor membership. The team look forward in hosting you next time you are in town. Ngā mihi Dylan Mathews Front Office Manager

well located. Friendly reception staff.

Customer review rating 4.0/5

Judith L. S. Couples - 02/05/2021 Confirmed reviews ALL

We found the general areas such as the lobby and restaurant to be too cold for us. Our room was OK as we could turn the heat up. temperature in the general area was probably Ok for locals but for those of us form the north it was cold.

Kia ora Judith Lorraine, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. We also appreciate your loyalty having Classic status as part of the Accor membership. With regards to the temperature in the lobby area, we are aware of the low temperature currently in the lobby area & we are currently having our maintenance team look into this urgently as we aim to provide a warm & comfortable area for not only our guests but also our staff. The team look forward in hosting you next time you are in town. Ngā mihi Dylan Mathews Front Office Manager

Good central location

Customer review rating 3.0/5

Adrian D. L. Business - 02/05/2021 Confirmed reviews ALL

A conveniently located hotel in the heart of the CBD. Good for an overnight stay when you need a meal and bed.

Very warm and comfortable stay

Customer review rating 4.5/5

Blake Business - 02/05/2021 Confirmed reviews ALL

A few nights in Wellington

Kia ora Blake Gordon, Thanks for taking time out of your day to provide us with some valuable feedback. As this is how we measure our success within the market place. As you have indicated it is usually the small things that guests remember, but also have the biggest impact on the overall experience of their stay. Such as a friendly welcome to a sincere farewell. With regards to your comment about the tv remote, my apologies, i will ensure your feedback is passed onto our housekeeping department. Thank you again for sharing your thoughts, which we will communicate to our teams. Ngā mihi Dylan Mathews Front Office Manager

Awesome Stay

TripAdvisor rating 4.0/5

ngaahi07 17/04/2021 TripAdvisor review

Very clean, the cleaners come in through the day to tidy your room. The service was awesome although there was a bit of confusions as to how much my deposit was. The room was big enough for me and my friend but the bathroom was a bit too small but we made it work.

King Room

TripAdvisor rating 5.0/5

dianebrown191621 14/04/2021 TripAdvisor review

We were disappointed when we asked for clean towels but were given The dirty ones folded back up. We also asked for our coffee to be replenished but that never happened by the cleaners or the receptionist. Very disappointed and won’t be staying there again.

Really unhappy with the service

TripAdvisor rating 1.0/5

Siananigan 10/03/2021 TripAdvisor review

We paid at check in - and were not told an amount of $100 was reserved for our bond. Then we were checked out in error, a day early. Our room was not serviced. The desk staff person who spoke to us was condescending and unhelpful.

Great room, average experience.

TripAdvisor rating 3.0/5

mamadelicious2 05/03/2021 TripAdvisor review

Went to reception to get checked in and find out parking details as we had requested these when booking. Went to park car and realised we couldn’t fit - we hadn’t been informed of a height restriction, on going out to the car I realised we also hadn’t been given our key cards to get up to room so back to reception to be told that there was a 2m restriction in the whole city (we are not from Wellington so weren’t aware of this) so had to park on street - meant we were up early to sort parking/ ended up leaving earlier then we had planned for. So unfortunately our stay ended up being a little disappointing. At least I know for next time to ask about height restrictions, we were refunded parking as we didn’t end up using. Room was clean and comfortable!

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