ibis Wellington

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ibis Wellington 3.5 stars

Customer review rating (ALL Rating) 4.4/5 1,716 reviews

ALLSAFE approved hotel

ibis Wellington
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Description

Hotel extras

  • ALLSAFE certification and 24-hour reception

  • Central, CBD location is ideal for all kinds of travellers-both business and leisure

  • Self parking available (booking essential)

  • Vivant! restaurant and bar within the hotel. Perfect for casual dining with friends & family

  • Hot breakfast buffet to start your day right

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Hotel location

ibis Wellington

153 Featherston Street
6011 WELLINGTON
New Zealand

Fax: +64 4-496 1881

  • FEATHERSTON ST:  INTER CITY WELLINGTON

  • FEATHERSTON ST:  NORTHERNER CENTRAL

  • By plane

    WELLINGTON At 9km / 5.59 miles

  • By boat

    INTERISLANDER FERRIES At 1km / 0.62 miles

  • By helicopter

    QUEENSWHARF HELIPAD At 0.5km / 0 miles

  • By car

    GHUZNEE ST TUNNEL At 1km / 0.62 miles

  • By car

    MURPHY ST OFFRAMP At 1km / 0.62 miles

  • By car

    WATERLOO QUAY At 2km / 1.24 miles

  • By train

    WELLINGTON STATION At 0.5km / 0.31 miles

GPS:-41.284084, 174.776693

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

VIVANT!

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Our guest reviews for
ibis Wellington

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,716 reviews

TripAdvisor Rating  4.0/5  2,664 reviews

Certificate of excellence 2022

Great Location, Clean Room

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Room was clean, check in and out was made easy.

Dear Donna T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Saurabh Bhavsar - Front Office Manager.

Good stay

Customer review rating 4.0/5

Jimmy Couples - Confirmed reviews ALL

Clean, staff are accomodating, safe and secure

Dear Jimmy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Reena Varsani - Assistant Manager

Pleasant stay.

Customer review rating 4.0/5

Guido Families - Confirmed reviews ALL

Tidy rooms, has all the amenities required, comfortable beds.

Dear Guido J., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar - Front Office Manager.

Good stay

Customer review rating 5.0/5

Penny W. Couples - Confirmed reviews ALL

Always great

Dear Penny w., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar - Front Office Manager.

Parking a problem

Customer review rating 3.0/5

Aaron Families - Confirmed reviews ALL

Hotel parking was booked out we had tried to book a day before but full. The closest park was Grey Street we had issues with the online payment no personal to talk to was a disaster. Over paid and bloody stressful probably wouldn't stay again because of that.

Dear Aaron, Thank you for the review of our hotel! Apologies for inconvenience caused by parking as we have limited spots in the hotel and needs pre booking. Our front team offers assistance with other parking options near the vicinity of the hotel, which needs to be paid directly at the parking venue. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Saurabh Bhavsar - Front Office Manager.

Lovely stay.

Customer review rating 5.0/5

Steven P. Families - Confirmed reviews ALL

A lovely stay for x4 nights and an excellent meal on the last night. I would also like to bring to your attention a fabulous staff member we met. Lakshay was polite, and very conscientious while working to a high standard. A really positive addition to your hotel.

Dear Steven P., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar - Front Office Manager

Well located.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Great location and great to have parking on site. Simple rooms would have loved a bath instead of just a shower as have a toddler and couldn’t bath him for the duration of our stay. Great customer service.

Dear Bianca O., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards for room with a bath for a toddler, all our rooms in the hotel have walk in shower and none with a bath. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar - Front Office Manager.

Well located

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

A very good stay with my overseas based family in a handy location

Dear Elizabeth M B., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar - Front Office Manager.

A very enjoyable and positive experience

Customer review rating 4.5/5

Katherine Families - Confirmed reviews ALL

Great customer service, the staff went to extra efforts to help us celebrate our sons 4th birthday which he thoroughly enjoyed! Reservations team helped with my enquiries for parking and a portacot. Nice clean rooms and hotel has a great location.

Dear Katherine G., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reena Varsani - Assistant Manager

Comfortable, friendly staff

Customer review rating 5.0/5

John Families - Confirmed reviews ALL

Stress free, cleaning staff were very helpful and polite, food was good, nice clean room.

Good value

Customer review rating 4.5/5

Toni Families - Confirmed reviews ALL

The room was good, great amenities and location. Staff were friendly and helpful. Housekeeping did amazing. My only feedback would be the parking garage is quite tight so I found parking stressful and I wish the bed wheels could lock as the bed slid out of place occasionally (i never asked tho so if the wheels could have locked then that’s my fault for not asking!) The shower pressure was incredible. Room was spacious and warm.

Dear Toni R., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar - Front Office Manager.

Good stay

Customer review rating 3.0/5

Sophie Families - Confirmed reviews ALL

Good

Great stay

Customer review rating 4.5/5

Stacey Friends - Confirmed reviews ALL

Great customer service and fantastic accomodation. Prime location.

Dear Stacey G., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar - Front Office Manager.

Room despressing

Customer review rating 1.5/5

Sandra S. Families - Confirmed reviews ALL

Good service at the bar and also at breakfast, otherwise needs great improvement

Excellent location, easy access great place to stay!

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

My son and I were staying for a tennis tournament! Excellent room, comfortable bed plenty of space. We loved the fact that the buffet breakfast started at 6.30 am for an early start plus children ate free over the Easter weekend! Friendly staff. We will definitely stay again!

Another good stay

Customer review rating 5.0/5

Dave G. Business - Confirmed reviews ALL

Friendly welcome, great service, good food. Always very clean rooms.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis team wellington

Another excellent experience!

TripAdvisor rating 5.0/5

WernerRichard Business - TripAdvisor review

I spent again four nights at the IBIS in Wellington, and as a DIAMOND member I thoroughly enjoyed the privileges of this status. Friendly staff who recognise a 'repeat' customer, great room (601 this time, 801 two weeks earlier).

Dear WernerRichard, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Regards, Saurabh Bhavsar - Front Office Manager.

I would not return back to IBIS Wellington

TripAdvisor rating 3.0/5

CAndrew17 TripAdvisor review

I have stayed several times in the past at IBIS Wellington and I felt comfortable in the past but it was a short stay with a max of a week. This time I stayed more than a month and I left the hotel with an unpleasant memories and I would not recommend this hotel due to the fact some of their cleaners are uncivilized and extremely rude. My privacy has been breached once by the cleaner who touched my belongings and the second time another cleaner behaved rudely. Both times I have reported the issues to the management but there was no follow up just I received casual apology over the phone. The second time the issue was escalated to the General Manager of the hotel who didn't follow up either. Although the receptionist staff members appeared as respectful they were ineffective and untrustworthy. I really felt uncomfortable dealing with one particular manager (male) who is judgmental and unprofessional. The room is clean, peaceful and it has everything you need but I would not allow the cleaners (anyone) to violate my civil rights but unfortunately it is a casual thing at IBIS. Embarrassing!!!

Stay in Ibis wellington

TripAdvisor rating 3.0/5

whatmough TripAdvisor review

The hotel was fine and value for money. However the food service was appalling, ordered a simple breakfast ie tea coffee and cereal after 30 minutes told them to forget it and went elsewhere. Secondly didn’t feel like a full meal so ordered toasted ham & cheese sandwich it arrived processed cheese and ham the sandwich was white bread that it was warmed but not toasted.well not go back

A Happy Customer

TripAdvisor rating 5.0/5

K8Doug12 Business - TripAdvisor review

I am very happy with the Ibis and the staff. I love the location, as it is 5 mihs walk to where I work at Customs House, walking distance to Lambton quay, and walking distance to wellington front. Taxis are always available to take you to places further from the Ibis. Thank you for having me as a frequent guest, who will continue to stay at the IBis every Thursday abd Friday night.

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