ibis Wellington 3.5 stars

Customer review rating (ALL Rating) 4.2/5 2,518 reviews

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153 Featherston Street, 6011 WELLINGTON, New Zealand

Description

Hotel extras

  • Twin rooms offer Double Beds

  • A 12minute waterfront walk to Te Papa Museum and Takina Convention Centre

  • Qualmark Enviro Gold 3 star plus accreditation

  • Vivant! restaurant and bar within the hotel. Vibrant social dining and refreshments

  • Hot breakfast buffet to start your day right

Our accommodation(s)

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Hotel location

ibis Wellington

153 Featherston Street
6011 WELLINGTON
New Zealand

GPS:-41.284084, 174.776693

Telephone
Fax +64 4 496 1881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

VIVANT!

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,518 reviews

TripAdvisor Rating  3.8/5  2,715 reviews

Customer review rating 4.5/5

Edwina P. Families - Confirmed reviews ALL

This is always our choice of accommodation in Wellington.

Dear Guest Thank you for your continued loyalty and for taking the time to share your feedback with us. We’re truly pleased to hear that ibis Wellington remains your accommodation of choice and that you consistently enjoy our team, cleanliness, comfort, and overall experience. We do appreciate your comments regarding the increase in breakfast pricing and the reduced availability of our dining facilities on certain days. Your feedback has been noted and will be shared with the relevant teams, as we continually review our offerings to balance value, quality, and operational requirements. We’re also sorry to hear about your experience with the WiFi. Ease of access and connection speed are important to us, and your comments will be passed on as we work to improve this aspect of the guest experience. Thank you again for your ongoing support and thoughtful feedback. We look forward to welcoming you back again soon. Kind Regards Grace Smith Assistant Manager Ibis Wellington

Customer review rating 3.5/5

Paul S. Families - Confirmed reviews ALL

Just one comment, the room I got was very noisey, it was the mobility room to the left of the lifts. Lots of noise from people coming and going but also the airconditioning and staff coming and going from the nearby door.

Dear Guest Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found the hotel clean, well located, and that our team provided friendly and helpful service during your stay. We’re sorry to hear that your room experience was impacted by noise. Rooms located near lifts and service areas can occasionally be affected by increased foot traffic and operational noise, and we understand how disruptive this can be. Your comments regarding the air-conditioning and nearby access door have been noted and will be shared with the relevant teams. For future stays, we encourage guests to let us know if noise becomes an issue, as we are always happy to assist with a room move where availability allows. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for an improved stay. Kind Regards Grace Smith Assistant Manager Ibis Wellington

Customer review rating 4.0/5

Natasha S. Couples - Confirmed reviews ALL

Very nice for the price, great location and bar abd restaurant

Dear Guest Thank you for your positive review and for sharing your experience with us. We’re delighted to hear you enjoyed our great location, comfortable bed, and found the hotel to be good value for money. It’s also wonderful to know you appreciated the bar and restaurant, as well as the service provided by our team. We appreciate your feedback regarding the WiFi speed, and your comments have been noted as we continue to review and improve this service. Thank you again for your recommendation, and we hope to welcome you back to ibis Wellington again soon. Grace Smith Assistant Manager Ibis Wellington

Customer review rating 3.5/5

Kathryn A. Business - Confirmed reviews ALL

A suggestion for the future would be not to book "general" people on the same floor as a large group. ie a sports team. Unfortunately my stay this week was one of interrupted sleep both nights as the group on the floor were loud, slammed doors as they went in and out of each others rooms and played with sticks/puc/ball whatever it was in the hallway late at night. Not sure the sport but had tops with "Korea" on the back so assume a travelling sports team. They certainly were not considerate of their noise levels.

Dear Guest Thank you for taking the time to share your feedback with us. We’re genuinely sorry to hear that your stay was impacted by noise and that your sleep was disrupted. We fully understand how important a quiet environment is, especially for business travellers. Your suggestion regarding separating individual guests from large group bookings is very valid and appreciated. While this is something we do aim to manage wherever possible, it can be challenging during busy periods; however, your comments have been noted and will be shared with the team to help improve future room allocation and group management. We also regret that the noise levels were not addressed sooner and encourage guests to contact reception at any time should disturbances occur, as our team is available 24 hours a day to assist where possible. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide a more comfortable and restful stay in the future. Kind Regards Grace Smith Assistant Manager

Customer review rating 2.0/5

Kanara A. Families - Confirmed reviews ALL

Overall we did enjoy our sleep was nice but there was yelling in the corridor that woke us up it echoed through our room our view wasn't very nice won't be back hopefully

Dear Guest Thank you for taking the time to share your feedback. We’re glad to hear that you were able to enjoy a restful sleep despite some disruptions. We sincerely apologise for the noise you experienced in the corridor and for any disappointment with the view and the building’s facilities. We are aware that some areas of the hotel are older, and we are continually looking at ways to maintain and improve the comfort of our rooms and overall guest experience. Your feedback is very valuable, and we will share it with our team as we continue to explore improvements to ensure a more enjoyable stay for all our guests. We appreciate you choosing to stay with us and hope we might have the opportunity to provide a better experience in the future. Kind Regards Grace Smith Assistant Manager

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Other web-users rate our hotel

  • 1,784 reviews 9/10 Location
  • 2,070 reviews 6.6/10 Room
  • 1,592 reviews 8.4/10 Service
  • 44 reviews 5.9/10 WiFi
  • 759 reviews 7.9/10 Cleanliness
  • 519 reviews 7.8/10 Breakfast
  • 5 reviews 2.9/10 Wellness Area
  • 5 reviews 1.4/10 Pool

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