ibis Wellington Hotel 3.5 stars

Great central location, good sized rooms and very good service from the front desk staff.

We had a great weekend at the Ibis. Friendly helpful staff who did what they could to assist

Excellent location and car parking ,comfortable room, helpful staff and we enjoyed a satisfying breakfast.

Our stay was great staff are so helpful . Our room was great . The location is perfect for where we needed to go ...

Staff are good and polite but room felt old and dirty, it was noisy you can hear everything that happens in the hallway and the food was well below average.

The room was good. Clean and tidy. Front desk staff were also good. But I was disappointed there was no room service in a big way. I may not have stayed if I had known. Also, I was forced to download a qr reader because I needed to read your information. I have been doing a lot of travelling recently and in comparison, this venue did not represent value for money.

We recently stayed Friday 2nd July and Saturday 3rd July. Having paid $745 for the 2 nights in an ibusiness room due to no availability of a studio queen or king we were disappointed. Mostly the fact that it appeared that the whole rest of the 2nd floor was booked by concert goers who were pre-loading, partying, yelling, banging on doors early evening and then from 12.30am on their return until 4am on Sunday morning. I know this was out of your control but our restful birthday weekend was certainly not what we hoped for. Much of this partying occurred in the lift foyer on level 2 right outside our door.

Being an Accor member, we feel for the room size, the cost is expensive and there is no advantage really to join. The hotel is also looking a little tired.

Very safe and enjoyable....awesome indigenous staff on the reception, very welcoming. Lovely cleaned room! Thank you for my wonderful breakfasts! Nga mihi Debs

Our recreational/business stay went well went smoothly as the hotel seemed to range from busy to quiet, also amidst a bit of maintenance when a few services were curtailed.

Enjoyable stay.

Very clean, the cleaners come in through the day to tidy your room. The service was awesome although there was a bit of confusions as to how much my deposit was. The room was big enough for me and my friend but the bathroom was a bit too small but we made it work.

We were disappointed when we asked for clean towels but were given The dirty ones folded back up. We also asked for our coffee to be replenished but that never happened by the cleaners or the receptionist. Very disappointed and won’t be staying there again.

We paid at check in - and were not told an amount of $100 was reserved for our bond. Then we were checked out in error, a day early. Our room was not serviced. The desk staff person who spoke to us was condescending and unhelpful.

Went to reception to get checked in and find out parking details as we had requested these when booking. Went to park car and realised we couldn’t fit - we hadn’t been informed of a height restriction, on going out to the car I realised we also hadn’t been given our key cards to get up to room so back to reception to be told that there was a 2m restriction in the whole city (we are not from Wellington so weren’t aware of this) so had to park on street - meant we were up early to sort parking/ ended up leaving earlier then we had planned for. So unfortunately our stay ended up being a little disappointing. At least I know for next time to ask about height restrictions, we were refunded parking as we didn’t end up using. Room was clean and comfortable!