ibis Wellington 3.5 stars

Customer review rating (ALL Rating) 4.2/5 3,048 reviews

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153 Featherston Street, 6011 WELLINGTON, New Zealand

Description

Hotel extras

  • Twin rooms offer Double Beds

  • A 12minute waterfront walk to Te Papa Museum and Takina Convention Centre

  • Qualmark Enviro Gold 3 star plus accreditation

  • Vivant! restaurant and bar within the hotel. Vibrant social dining and refreshments

  • Hot breakfast buffet to start your day right

Our accommodation(s)

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Hotel location

ibis Wellington

153 Featherston Street
6011 WELLINGTON
New Zealand

GPS:-41.284084, 174.776693

Telephone
Fax +64 4 496 1881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

VIVANT!

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,048 reviews

TripAdvisor Rating  3.8/5  2,712 reviews

Customer review rating 4.0/5

Robert B. Couples - Confirmed reviews ALL

Dear Mr. B., Thank you for taking the time to leave such a thoughtful review, and for choosing to stay with us again — we’re delighted to hear that your second visit was largely as enjoyable as the first, and that you found the room spacious, clean, and comfortable. We’re truly sorry to hear about the disturbance caused by the group next door. We completely understand how frustrating it can be to have your peace disrupted, especially when you're looking forward to a quiet and relaxing stay. While we do our best to separate group bookings from individual travellers whenever possible, room allocations can sometimes be constrained by availability and specific room types requests. Thank you again for your feedback — it’s incredibly valuable as we continuously strive to improve. We hope to welcome you back again soon for a more peaceful stay. Warm regards, Alice Parimbelli Operations Manager

Customer review rating 2.0/5

Katrina S. Families - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. I’m glad to hear that your stay was good, but I’m truly sorry to learn that the hot water issue impacted your experience. I completely understand your frustration. We’ve identified the problem and are taking immediate steps to ensure that this doesn’t happen again in the future. We really appreciate you bringing this to our attention, and I sincerely apologise for the inconvenience caused. If there’s anything we can do to assist you or improve your experience in the future, please don’t hesitate to let us know. Warm regards, Alice Parimbelli Operations Manager

Customer review rating 2.0/5

Mandy B. Families - Confirmed reviews ALL

Dear Mandy B., Thank you for your feedback. We regret the inconvenience caused by the hot water issue during your stay. Our team strives to communicate effectively and provide exceptional service, and we appreciate your concerns regarding this matter. Best regards, ibis Wellington

Customer review rating 1.0/5

Benjamin S. B. Business - Confirmed reviews ALL

Hi Guest, Thank you for your honest and detailed feedback—I’m truly sorry to hear about the challenges you faced during your stay. We completely understand how unacceptable that is, and I sincerely apologise for the disruption and inconvenience it caused. Unfortunately, we rely on external professionals to fix these types of issues, and we're often dependent on their timelines and feedback, which we then pass on to our guests. Please know that we’re just as upset as you are when things don’t get resolved quickly—we share your frustration. We’re in the process of addressing Wi-Fi upgrades across the property, and I will share your feedback with our chefs. On a positive note, I’m very glad to hear our staff—especially the cleaners—made a good impression. Your kind words will mean a lot to them, and I’ll make sure they hear them. Given that you’ll be returning on Sunday, we’d really like to turn things around for you. If there’s anything specific we can do to help improve your next stay, please don’t hesitate to let me know—we truly want to make your experience more comfortable this time. Thank you again for your feedback. It’s incredibly valuable to us, and we are committed to doing better. Warm regards, Alice Parimbelli Operations Manager

Customer review rating 4.5/5

Teresa C. Friends - Confirmed reviews ALL

Dear Ms. C., Thank you so much for your kind review and for choosing to stay with us at ibis Wellington. We’re delighted to hear you enjoyed your clean and modern room, appreciated our central location, and found the team to be amazing. It’s also great to know our sustainability efforts stood out to you, your feedback means a lot. We hope to welcome you back again soon! Kind Regards Ibis Wellington

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Other web-users rate our hotel

  • 1,830 reviews 9/10 Location
  • 2,187 reviews 6.7/10 Room
  • 1,737 reviews 8.6/10 Service
  • 45 reviews 5.5/10 WiFi
  • 810 reviews 8.2/10 Cleanliness
  • 482 reviews 7.8/10 Breakfast
  • 7 reviews 0/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.