A lovely stay for x4 nights and an excellent meal on the last night. I would also like to bring to your attention a fabulous staff member we met. Lakshay was polite, and very conscientious while working to a high standard. A really positive addition to your hotel.

Great location and great to have parking on site. Simple rooms would have loved a bath instead of just a shower as have a toddler and couldn’t bath him for the duration of our stay. Great customer service.

A very good stay with my overseas based family in a handy location

Great customer service, the staff went to extra efforts to help us celebrate our sons 4th birthday which he thoroughly enjoyed! Reservations team helped with my enquiries for parking and a portacot. Nice clean rooms and hotel has a great location.

Stress free, cleaning staff were very helpful and polite, food was good, nice clean room.

The room was good, great amenities and location. Staff were friendly and helpful. Housekeeping did amazing. My only feedback would be the parking garage is quite tight so I found parking stressful and I wish the bed wheels could lock as the bed slid out of place occasionally (i never asked tho so if the wheels could have locked then that’s my fault for not asking!) The shower pressure was incredible. Room was spacious and warm.

Good

Great customer service and fantastic accomodation. Prime location.

Good service at the bar and also at breakfast, otherwise needs great improvement

My son and I were staying for a tennis tournament! Excellent room, comfortable bed plenty of space. We loved the fact that the buffet breakfast started at 6.30 am for an early start plus children ate free over the Easter weekend! Friendly staff. We will definitely stay again!

Friendly welcome, great service, good food. Always very clean rooms.

I spent again four nights at the IBIS in Wellington, and as a DIAMOND member I thoroughly enjoyed the privileges of this status. Friendly staff who recognise a 'repeat' customer, great room (601 this time, 801 two weeks earlier).

I have stayed several times in the past at IBIS Wellington and I felt comfortable in the past but it was a short stay with a max of a week. This time I stayed more than a month and I left the hotel with an unpleasant memories and I would not recommend this hotel due to the fact some of their cleaners are uncivilized and extremely rude. My privacy has been breached once by the cleaner who touched my belongings and the second time another cleaner behaved rudely. Both times I have reported the issues to the management but there was no follow up just I received casual apology over the phone. The second time the issue was escalated to the General Manager of the hotel who didn't follow up either. Although the receptionist staff members appeared as respectful they were ineffective and untrustworthy. I really felt uncomfortable dealing with one particular manager (male) who is judgmental and unprofessional. The room is clean, peaceful and it has everything you need but I would not allow the cleaners (anyone) to violate my civil rights but unfortunately it is a casual thing at IBIS. Embarrassing!!!

The hotel was fine and value for money. However the food service was appalling, ordered a simple breakfast ie tea coffee and cereal after 30 minutes told them to forget it and went elsewhere. Secondly didn’t feel like a full meal so ordered toasted ham & cheese sandwich it arrived processed cheese and ham the sandwich was white bread that it was warmed but not toasted.well not go back

I am very happy with the Ibis and the staff. I love the location, as it is 5 mihs walk to where I work at Customs House, walking distance to Lambton quay, and walking distance to wellington front. Taxis are always available to take you to places further from the Ibis. Thank you for having me as a frequent guest, who will continue to stay at the IBis every Thursday abd Friday night.