ibis Wellington 3.5 stars

Customer review rating (ALL Rating) 4.2/5 2,538 reviews

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153 Featherston Street, 6011 WELLINGTON, New Zealand

Description

Hotel extras

  • Twin rooms offer Double Beds

  • A 12minute waterfront walk to Te Papa Museum and Takina Convention Centre

  • Qualmark Enviro Gold 3 star plus accreditation

  • Vivant! restaurant and bar within the hotel. Vibrant social dining and refreshments

  • Hot breakfast buffet to start your day right

Our accommodation(s)

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Hotel location

ibis Wellington

153 Featherston Street
6011 WELLINGTON
New Zealand

GPS:-41.284084, 174.776693

Telephone
Fax +64 4 496 1881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

VIVANT!

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,538 reviews

Customer review rating 4.5/5

Kate B. Families - Confirmed reviews ALL

Staff on reception were particularly helpful and friendly. The room was clean and as expected.

Kia Ora, Thank you so much for taking the time to share your feedback following your stay at ibis Wellington. We are delighted to hear you had such a positive experience and that our team, cleanliness, and service met your expectations. It is especially wonderful to know our reception team made such a great impression during your arrival on Sunday evening. We truly appreciate you highlighting their friendliness and helpfulness, and we will ensure this feedback is shared with the team. While we regret that the team member’s name was not noted, we will do our best to recognise the staff on duty at that time. We’re also pleased you enjoyed a smooth stay overall as a valued ALL Accor Classic member, and we appreciate your recommendation. We hope to welcome you and your family back again soon. Nga Mihi Jordine IBIS Team Leader

Customer review rating 3.5/5

Gleb P. Business - Confirmed reviews ALL

The location is nice, especially convenient for conference attenders. The only reakl issue was with the tap located so closely to the sink, that washing hand was already challenging. The personel is very helpful and cheerful.

Kia ora Gleb, Thank you for taking the time to share your feedback following your stay at ibis Wellington. We’re pleased to hear you enjoyed our convenient location and found our team to be helpful and cheerful—your kind comments will be shared with them. We also appreciate your constructive feedback regarding the bathroom design, particularly the placement of the tap. We understand how this could make everyday use uncomfortable, and your comments are valuable as we look at ways to improve our guest experience. Additionally, thank you for your suggestions around breakfast options. We will certainly take this on board as we continue to review and enhance our offerings. Thank you again for your feedback, and we hope to welcome you back again in the future. Ngā mihi, Jordine IBIS Team Leader

Customer review rating 4.5/5

Christine C. Couples - Confirmed reviews ALL

Easy check in and location is perfect for a wonderful walking experience!

Kia ora Christine, Thank you for your lovely feedback following your recent stay at ibis Wellington. We’re so pleased to hear you found your stay welcoming and comfortable, and that you enjoyed our easy check-in process and central location—perfect for exploring the city on foot. It’s also wonderful to see your kind comments about our team; we’ll be sure to share this with them. We appreciate your note regarding pillow options, and this is something we can certainly assist with upon request to help make your stay even more comfortable. Thank you again for your feedback, and we hope to welcome you back again in the future. Ngā mihi, Jordine IBIS Team Leader

Customer review rating 3.0/5

Alison C. Friends - Confirmed reviews ALL

Rooms are small for extended stays, but adequate for one night prior to or after travel

Kia ora Alison, Thank you for sharing your feedback following your stay at ibis Wellington. We’re pleased to hear you found our location convenient for your travel needs, particularly for a short stopover. We appreciate your comments regarding room size, and you’re absolutely right—our rooms are designed to be compact and functional, which works well for shorter stays, though we understand they can feel limited for longer visits. Thank you again for your balanced feedback, and we hope to welcome you back again in the future for another comfortable stay. Ngā mihi, Jordine IBIS Team Leader

Customer review rating 3.5/5

David W. Solo - Confirmed reviews ALL

Overall ok. F&B attendant on Thu night of my staff was awesome (young blond lady); my arrival I was met with a receptionist who looked like she had been dragged through a hedge backwards. Hair was a mess, not brushed through and in my experience in hotel management needed guidance. I think Accor should rethink the T shirt dress code, even for this standard of hotel, a blouse is much more professional. Or a top that will hold its shape better. Room attendant i met was pleasant and we had a joke. Room tired but ok.

Dear David, Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found our facilities clean and that our food and beverage attendant provided you with excellent service. However, I regret to learn that your arrival experience did not meet your expectations. We strive for a professional appearance among our staff, and your comments regarding the reception team's presentation will be taken into consideration as we review our standards. Additionally, I appreciate your insights on the dress code, as we continuously seek to enhance our guests' experiences. Your observation about the condition of the room has also been noted; we aim to maintain a welcoming environment for all our guests. Thank you once again for your valuable feedback. Best regards, Alice Parimbelli Operations manager

Other web-users rate our hotel

  • 1,754 reviews 9.1/10 Location
  • 2,075 reviews 6.5/10 Room
  • 1,611 reviews 8.1/10 Service
  • 45 reviews 6.7/10 WiFi
  • 776 reviews 7.9/10 Cleanliness
  • 530 reviews 7.8/10 Breakfast
  • 481 reviews 6.8/10 Value
  • 8 reviews 1.2/10 Wellness Area

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