ibis Wellington 3.5 stars

Customer review rating (ALL Rating) 4.2/5 2,513 reviews

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153 Featherston Street, 6011 WELLINGTON, New Zealand

Description

Hotel extras

  • Twin rooms offer Double Beds

  • A 12minute waterfront walk to Te Papa Museum and Takina Convention Centre

  • Qualmark Enviro Gold 3 star plus accreditation

  • Vivant! restaurant and bar within the hotel. Vibrant social dining and refreshments

  • Hot breakfast buffet to start your day right

Our accommodation(s)

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Hotel location

ibis Wellington

153 Featherston Street
6011 WELLINGTON
New Zealand

GPS:-41.284084, 174.776693

Telephone
Fax +64 4 496 1881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

VIVANT!

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,513 reviews

TripAdvisor Rating  3.8/5  2,713 reviews

Customer review rating 5.0/5

Barbara B. Couples - Confirmed reviews ALL

Very obliging, helpful and friendly staff. This is my second stay at Ibis and the rooms are extremely comfortable and great to be able to make a coffee/tea on arrival

Dear Barbara, Thank you very much for your wonderful review and for choosing to stay with us again at ibis Wellington. We’re delighted to hear you enjoyed our central location, comfortable rooms, and fabulous breakfast, and that our reception and breakfast teams made your stay especially welcoming. It’s great to know the in-room tea and coffee added to your comfort on arrival. Thank you for your kind words and loyalty. We truly appreciate it and look forward to welcoming you back for your next visit. Kind regards, Grace Smith Assistant Manager ibis Wellington

Customer review rating 3.0/5

May B. Business - Confirmed reviews ALL

Main let down was despite advising that I was there early, my room was not ready for me until 1.45 and I had a work event at 5 so this was a bit pressing in time.the room was fantastic, but still waiting for my $50 bond refund (minus parking) and it has been 3 business days now.

Dear May, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to hear you enjoyed the room and our location. Early check-in is offered whenever availability allows; however, during the busy Christmas period this is not always guaranteed. Our guaranteed check-in time is 2:00pm, and we appreciate your understanding and are glad we were able to have your room ready earlier than this at 1:45pm. Regarding the bond refund, the $35 parking charge was deducted from the $50 deposit, with the remaining $15 automatically released back to your account. While this has been processed on our end, refunds can take approximately 3–5 business days to appear, depending on your bank. We recommend checking your account around the transaction date, as this should clear shortly. Thank you again for your feedback, and we hope to welcome you back in the future. Kind regards, Grace Smith Assistant Manager ibis Wellington

Customer review rating 4.5/5

Wayne J. V. Solo - Confirmed reviews ALL

I've stayed at the ibis Wellington many times and it always delivers what I expect. Its location is very central and it always provides value for money.

Dear Wayne, Thank you for your kind words regarding your frequent stays at ibis Wellington. We are pleased to know that our central location and value for money consistently meet your expectations. We look forward to welcoming you back on your next visit. Best regards & Merry Christmas Alice Parimbelli Operations manager

Customer review rating 3.0/5

Kim T. Couples - Confirmed reviews ALL

You really need to sort out your parking booking. I called to ask about parking and was told there's one left but I had to book first then call back and book parking which was stressful with only 1 left. So I booked on line then was told it can take up to 30mins to process and they couldn't see my booking at that time and they can't hold the park. Thankfully it worked out but with technology today surely there is a better way?

Dear Kim, Thank you for taking the time to share your feedback, and for choosing to stay with us. We’re sorry to hear that the parking process caused stress prior to your arrival. As parking spaces are very limited, we’re unable to confirm or hold a parking spot without a confirmed accommodation booking. This is because we need the booking details in our system before we can allocate and secure a parking space, ensuring fairness and accuracy for all guests. We understand that the short processing time between making a booking and it appearing in our system can be frustrating, and we appreciate your patience while this occurred. We’re pleased to hear that everything worked out in the end, but we do acknowledge your comments and are continually reviewing our processes to see where improvements can be made. Thank you again for your valuable feedback and for being a member of our loyalty program. We hope to have the opportunity to welcome you back for an even smoother experience in the future. Kind regards, Alice Parimbelli Operations manager

Customer review rating 4.0/5

Lawrence K. Business - Confirmed reviews ALL

Well priced and in a good location.

Dear Lawrence, Thank you for your kind feedback. We are delighted to hear that you found our hotel well priced and conveniently located. Your satisfaction is important to us, and we appreciate your support. Best regards & Merry Christmas Alice Parimbelli Operations manager

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Other web-users rate our hotel

  • 1,757 reviews 9.1/10 Location
  • 2,050 reviews 6.4/10 Room
  • 1,578 reviews 8.6/10 Service
  • 47 reviews 5.7/10 WiFi
  • 740 reviews 7.7/10 Cleanliness
  • 493 reviews 7.7/10 Breakfast
  • 6 reviews 3.8/10 Wellness Area
  • 5 reviews 0.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.