Mövenpick Hotel Wellington 5 stars

Customer review rating (ALL Rating) 4.6/5 2,608 reviews

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Mövenpick Hotel Wellington - Image 1
Mövenpick Hotel Wellington - Image 2
Mövenpick Hotel Wellington - Image 3
Mövenpick Hotel Wellington - Image 4
345 The Terrace, 6001 WELLINGTON, New Zealand

Description

Hotel extras

  • Ample valet car parking including outdoor parking for high vehicles.

  • Daily Chocolate Hour for guests

  • Traveling with young children? Enjoy time with them in the hotel Kea Kids lounge

  • Organise a meeting or conference in one of seven meeting and event spaces with natural light

  • Balance your stay with a swim in the indoor 12m heated indoor pool, a sauna or time in the gym

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Twin Single

Photo out of - Superior Twin Single

Experience the perfect blend of comfort and elegance in our Superior Twin Single room. Enjoy the ensuite bathroom with a rain shower, Yuni amenities, bathrobes, slippers, a mini-bar, tea and coffee facilities, a 42 inch TV, and complimentary WiFi.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Delight in luxury in our Deluxe King room, with an elegant design featuring a king bed, rain shower, and Yuni amenities. Enjoy plush bathrobes, slippers, a mini-bar, tea, and coffee facilities, a 42 inch TV, and free WiFi for a truly upscale stay.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Experience refined comfort in our Deluxe Twin Single room. Savour the elegance of two cozy single beds and a rejuvenating rain shower with Yuni amenities.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Unwind in the refined elegance of our Executive King room, equipped with plush comforts and lavish amenities. Enjoy a king-size bed, rain shower, Bose sound system, espresso machine, and complimentary WiFi on a high floor, complemented by exquisite decor.

  • Views:

    City View

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Opulent corner suite, separate lounge with soft warm furnishing including free WIFI, Bose sound system, a 42 inch TV, Nespresso machine & mini-bar. Separate spacious king sized bedroom with ensuite, robes & slippers. 1 Rollaway allowed.

Max. number of persons
3
Area
From 39 m² / 419 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mövenpick Hotel Wellington

345 The Terrace
6001 WELLINGTON
New Zealand

GPS:-41.293532, 174.769526

Telephone
Fax +64 4 385 2119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 114 rooms
  • 15 family rooms
  • 15 connecting rooms
  • 114 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

7 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s library
  • Play area

Well-being

Indoor Pool

  • Covered
  • On site

Gym

  • On site
  • Sauna room

Hotel Gym and Sauna

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • 55 parking spaces
  • Max Limited Height: 1.79 m / 5.9 ft

  • Parking pricing: 40 NZD 40 NZD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking
  • TESLA recharging units

Security

  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators

Outdoor valet parking

Additional charge

Parking information

  • On site

  • Parking pricing: 40 NZD 40 NZD Per day

FORAGE KITCHEN + BAR

Photo out of - FORAGE KITCHEN + BAR

Forage Kitchen + Bar offers a stunning view over the vibrant Te Aro district, home to some of Wellington's finest cuisine and artisan produce. Whether you're staying with us or simply stopping by, we'll take you on an unforgettable culinary journey.

Cooking style
International
Chef name
Vikram Zacharia
Capacity
75
Accessibility
Accessible service
345 The Terrace, 6001 Wellington, New Zealand
Telephone +64 4 385 9829
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Forage Kitchen + Bar offers a stunning view over the vibrant Te Aro district, home to some of Wellington's finest cuisine and artisan produce. Whether you're staying with us or simply stopping by, we'll take you on an unforgettable culinary journey.

In tribute to the capital of craft beer, Forage Bar highlights the craftsmanship of the darker side of Wellington, as porters and dark beers sit side by side with international favourites.

Served every morning from 6.30am to 10am, take the time to enjoy the view and choose from our delicious buffet breakfast or nutritious continental options. A great way to start the day.

Take the day away with a swim in Movenpick's indoor heated lap pool welcoming guests with lounge chairs and fresh towels.

Our wellness facilities provide a balance to your daily routine. Choose from premium weight bearing and cardio equipment with a 49inc TV available for distraction. Rejuvenate with a sauna, or a swim in an indoor heated 12m lap pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,608 reviews

Customer review rating 5.0/5

Monika W. Friends - Confirmed reviews ALL

Kia Ora Monika, Thank you so much for sharing your experience with us. It’s fantastic to hear that your first stay with us made such a strong impression, especially as someone who regularly visits Wellington. I’m glad you enjoyed the quieter location, comfortable room, Chocolate Hour, and dinner at the restaurant. It’s even better to know that you’re already planning to stay with us again. We truly appreciate your kind feedback and continued loyalty as an ALL Silver member, Monika, and look forward to welcoming you back on your next visit. Kind regards, Hanokh Kurian Duty Manager

Customer review rating 5.0/5

Jason D. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Jon K. Business - Confirmed reviews ALL

Dear Jon K., Thank you for taking the time to tell us about your experience at Mövenpick Hotel Wellington. While I am pleased to hear that you found our team pleasant and helpful, and that our front desk staff were able to assist promptly with the keycard issues you experienced, I am sincerely sorry that the cleanliness of both your room and our pool area fell below expectations. Finding hair in the shower upon arrival and in the pool is certainly not the standard we strive to uphold, and I understand how this would have impacted your stay. At Mövenpick, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we have shared your comments with our Housekeeping and Facilities teams and are taking the appropriate measures to address these concerns and prevent a recurrence. We appreciate your sharing your concerns and your recognition of our team's efforts. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hope Kennerley Guest Service Agent Movenpick Hotel Wellington

Customer review rating 4.5/5

Amy G. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sommer C. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to tell us about your experience at Mövenpick Hotel Wellington. I am delighted to hear that we could provide a comfortable place to rest after the disruption of your cancelled flight. It's wonderful to know that your late-night check-in was smooth, you enjoyed a great night's sleep, and that our coffee and chocolate helped start your day on a positive note. Thank you again for your kind feedback. We truly appreciate your comments and look forward to welcoming you back to Mövenpick Hotel Wellington in the future. Sincerely, Hope Kennerley The Mövenpick Hotel Wellington Team

Kia Ora Monika, Thank you so much for sharing your experience with us. It’s fantastic to hear that your first stay with us made such a strong impression, especially as someone who regularly visits Wellington. I’m glad you enjoyed the quieter location, comfortable room, Chocolate Hour, and dinner at the restaurant. It’s even better to know that you’re already planning to stay with us again. We truly appreciate your kind feedback and continued loyalty as an ALL Silver member, Monika, and look forward to welcoming you back on your next visit. Kind regards, Hanokh Kurian Duty Manager

Customer review rating 5.0/5

Jason D. Couples - Confirmed reviews ALL

I loved staying here. We dined at the restaurant and the food was top shelf. The cookies and tea in the foyer were a wonderful treat to enjoy. The team were all friendly and welcoming. I will stay here again and again.

Customer review rating 3.0/5

Jon K. Business - Confirmed reviews ALL

Extremely pleasant and helpful staff. My keycard deactivated twice for whatever on the first of the three nights and the desk agent was on the ball. The hiccups in cleaning were just unfortunate.

Dear Jon K., Thank you for taking the time to tell us about your experience at Mövenpick Hotel Wellington. While I am pleased to hear that you found our team pleasant and helpful, and that our front desk staff were able to assist promptly with the keycard issues you experienced, I am sincerely sorry that the cleanliness of both your room and our pool area fell below expectations. Finding hair in the shower upon arrival and in the pool is certainly not the standard we strive to uphold, and I understand how this would have impacted your stay. At Mövenpick, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we have shared your comments with our Housekeeping and Facilities teams and are taking the appropriate measures to address these concerns and prevent a recurrence. We appreciate your sharing your concerns and your recognition of our team's efforts. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hope Kennerley Guest Service Agent Movenpick Hotel Wellington

Customer review rating 4.5/5

Amy G. Couples - Confirmed reviews ALL

Arrived at complementary chocolate fondoo hour, sweet smelling aroma in the air. Comfortable bed. Great shower Pressure. Could screenshare my phone with the TV. And had fantastic parking service. Room was immaculate, clean and tidy.

Customer review rating 5.0/5

Sommer C. Business - Confirmed reviews ALL

Was provided accomodation following a cancelled Jetstar Flight. Easy check in at 1:30am and great rest. Fab coffee and choc for breakfast to start the next day. Wish I was there for the chocolate hour - it reminds me of the peanut butter & jelly hour At Graceland in Memphis,

Dear Guest, Thank you for taking the time to tell us about your experience at Mövenpick Hotel Wellington. I am delighted to hear that we could provide a comfortable place to rest after the disruption of your cancelled flight. It's wonderful to know that your late-night check-in was smooth, you enjoyed a great night's sleep, and that our coffee and chocolate helped start your day on a positive note. Thank you again for your kind feedback. We truly appreciate your comments and look forward to welcoming you back to Mövenpick Hotel Wellington in the future. Sincerely, Hope Kennerley The Mövenpick Hotel Wellington Team

Customer review rating 4.0/5

Nick R. Business - Confirmed reviews ALL

2 nights while on business. If you don’t mind a short uphill walk this place has everything you need for a pleasant stay in Wellington. If you need access to the Kelburn ca,pus at Victoria University this place couldn’t be better.

Kia Ora Nick, Thank you for taking the time to share your feedback with us. It’s great to hear that our location worked so well for your business stay, particularly with easy access to Victoria University’s Kelburn campus. I’m also pleased that you found the hotel well equipped for a comfortable couple of nights in Wellington. We appreciate your comments regarding the Wi-Fi experience as well. Feedback like this is useful in helping us understand where the stay can feel more seamless for our guests. Thank you again for your recommendation, Nick. We hope to welcome you back on your next visit to Wellington. Kind regards, Hanokh Kurian Duty Manager

Customer review rating 4.5/5

George D. P. Solo - Confirmed reviews ALL

Luxurious and professional feel to hotel. Friendly Staff went the extra mile to make me feel at home. Great facilities as well. Look forward to coming back.

Kia Ora George, Thank you for sharing such thoughtful feedback with us. It’s wonderful to hear that you enjoyed the breakfast, facilities, and overall atmosphere of the hotel. What stands out most is your comment about our team making you feel at home — that personal connection is exactly the kind of experience we want every guest to have. We also appreciate your suggestion regarding screen mirroring and will pass this on for consideration. It’s great to know you’re already looking forward to returning, George. We’ll be very happy to welcome you back on your next visit. Kind regards, Hanokh Kurian Duty Manager

Customer review rating 5.0/5

Jennifer J. Business - Confirmed reviews ALL

Always consistent high quality service

Kia Ora Jennifer, Thank you so much for your wonderful feedback. It’s always great to hear that the service from our team continues to make your stays such a pleasure. Knowing that you consistently receive a high standard of care means a great deal to us. We also appreciate your positive comments about our sustainability initiatives. Thank you for your continued loyalty as an ALL Platinum member and for choosing to stay with us. We look forward to welcoming you back again soon. Kind regards, Hanokh Kurian Duty Manager

Customer review rating 4.0/5

Chiu H. Business - Confirmed reviews ALL

Overall, Mövenpick Wellington is a very comfortable hotel with a relaxing atmosphere. The room was comfortable, and the bed was particularly spacious and comfortable. However, there were a few things that affected the overall experience. The air conditioning was quite noisy, and it was difficult to adjust the fan speed properly. The fridge was also constantly running, which added even more background noise during the night. Luckily, the bed was big enough for me to hide myself under the duvet and escape from the noise! 😂 The soundproofing was another weakness. I could clearly hear noise from the neighbouring room, so if you are a light sleeper, this is something to keep in mind. As an Accor regular guest, I was also quite disappointed with the welcome surprise. I wouldn't expect anything extravagant, but this one felt very limited and, to be honest, quite ordinary. It didn't really feel like a special Accor member experience. Dinner was probably the biggest disappointment. I ordered the lamb cutlets as my main course, but there were only three pieces of meat served with some beans. The portion was simply not enough for me, so I ended up ordering a side of fries just to feel a little more satisfied. Considering the price, I didn't feel it offered particularly good value for money. I had a similar feeling about breakfast. It was perfectly fine, but nothing particularly impressive, especially considering the hotel's positioning and price. That said, the staff were consistently polite and friendly throughout my stay. The service from the staff was definitely a positive and deserves credit. Overall, Mövenpick Wellington is a hotel that feels comfortable, but there are several areas that could be improved. The room and bed were great, but the noise from the air conditioning and fridge, poor soundproofing, food value, and limited Accor member recognition were definite drawbacks during my stay.

Kia Ora H., Thank you for taking the time to share such thoughtful and detailed feedback with us. I’m pleased to hear that you found the room comfortable, enjoyed the spacious bed, and experienced consistently polite and friendly service from our team. At the same time, please accept our sincere apologies that several aspects of your stay did not meet your expectations. As a valued ALL Gold member, we understand the importance of feeling properly recognised, and we also appreciate your honest comments regarding the overall dining and in-room experience. Your feedback has been shared with the relevant teams so these areas can be reviewed carefully. Thank you again for your balanced and constructive feedback, H.. We truly appreciate your loyalty and hope to have the opportunity to provide you with a more complete and memorable experience on your next visit. Kind regards, Hanokh Kurian Duty Manager

Customer review rating 2.0/5

Ruth R. Couples - Confirmed reviews ALL

I have stayed with you often and I have always had mixed experiences at Movenpick Wellington. On a positive note, the staff are always friendly and welcoming, and the food is always beautiful. The pool, sauna etc are great too. However, on my most recent stay (and it is not the first time it has happened), I was on the 8th floor, and the mechanical noises all day and night are awful. As well as lots of noise travelling between the rooms - talking etc. This particular room also had heavily stained ceilings and walls, clearly from a water leak at some stage. Even the lamp was in a similar condition. A far cry from what I would expect from a 5 star hotel or a $329 per night room. Even more so considering I am a regular guest and Gold Accor member. I don't want to write Movenpick off, as I have also had some great experiences there. But I am definitely losing confidence. I also wouldn't confidently recommend it to someone when it seems to be a lucky dip on what sort stay you can expect.

Customer review rating 5.0/5

Martin S. Friends - Confirmed reviews ALL

Had a great long weekend.

Kia Ora Martin, Thank you so much for your lovely feedback. It’s great to hear that you had such an enjoyable long weekend with us and that your stay was a positive one from arrival through to departure. We truly appreciate your kind recommendation and continued loyalty as an ALL Platinum member, Martin. We hope to have the pleasure of welcoming you back again soon. Kind regards, Hanokh Kurian Duty Manager

Customer review rating 4.0/5

Jasper V. Business - Confirmed reviews ALL

it was okay aside from the morning truck visit near my room

Kia Ora Jasper, Thank you for taking the time to share your feedback with us. It’s great to hear that our location worked well for your conference and that you found the room clean and well presented. Please accept our apologies that part of your stay was disturbed and did not allow for the comfortable experience we aim to provide. We appreciate you bringing this to our attention and will share your feedback with the relevant team. Thank you again, Jasper. We hope to have the opportunity to welcome you back to Mövenpick Hotel Wellington for a more enjoyable stay in the future. Kind regards, Hanokh Kurian Duty Manager

Customer review rating 5.0/5

Chris B. Business - Confirmed reviews ALL

Always love staying at Movenpick Wellington. The team are so friendly and make you feel part of the family. Rooms are always clean and comfortable. Location is good and the restaurant serves great food.

Kia Ora Chris, Thank you for your wonderful review and for your continued loyalty to Accor. We're happy to see that our team always makes you feel part of the family and that you enjoy our clean, comfortable rooms, location, and restaurant. A special thank you for recognising John and our restaurant team. We're glad that both your stay and the lunch were such enjoyable experiences. We'll be sure to pass your kind feedback on to John and the restaurant team We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, Matthew Jeaven Front Office Team

Customer review rating 5.0/5

Matt H. Families - Confirmed reviews ALL

Great Hotel, awesome service, pool was warm enough & the VIP elevator made getting to and from everywhere super easy. My son loved the chocolate hour & free ice cream.

Kia Ora Matt, Thank you for your fantastic review. We're happy to see you enjoyed our warm pool, awesome service, and the convenience of the VIP elevator. It's great to know that your son loved Chocolate Hour and the complimentary ice cream, two of our favourite guest experiences as well! We appreciate your kind feedback and look forward to welcoming you and your family back to Mövenpick Wellington again soon. Warm regards, Matthew Jeaven Front Office Team

Customer review rating 5.0/5

Ena F. Business - Confirmed reviews ALL

Our flight got cancelled and we were fortunate to stay at Movenpick. From the moment you walked through the doors, the team the amazing lovely gentlemen that checked us in, thank you so much to you both :) I can go on and on of how welcoming you are, yous made us feel completely at home. The customer service here is truly top-notch every single team member I met, from the front desk to the dinning area, they welcome us with genuine smiles. The atmosphere is warm, vibrant, and deeply welcoming, making it hard to leave. If you are looking for a place where you are treated like family rather than just a guest, this is it.

Kia Ora Ena, Thank you for your wonderful review. While we're sorry your flight was cancelled, we're happy that you chose to stay with us and that our team helped turn an unexpected situation into such a positive experience. It’s greatly rewarding to hear your kind comments about the staff member who welcomed you at check-in and the exceptional service you received throughout the hotel. We take great pride in creating a warm and welcoming atmosphere, and we're thrilled that every team member you encountered made you feel at home. We're humbled by your feedback that, after staying elsewhere in Wellington during the week, you found our customer service to be on another level. There is no greater compliment than knowing our team made you feel like family rather than just a guest. Thank you again for your generous words. We will be sure to share your feedback with our Front Office and Restaurant teams, who will be delighted to know they made such a memorable impression. We look forward to welcoming you back to Mövenpick Wellington the next time you're in the capital. Warm regards, Matthew Jeaven Front Office Team

Customer review rating 5.0/5

Margie J. Families - Confirmed reviews ALL

Hotel is so well appointed to the city, lovely staff and great facilities. Just has a special small hotel feeling with great comfort

Kia Ora Margie, Thank you so much for your lovely feedback. It’s wonderful to hear that you and your family had such a comfortable and special stay with us. I’m especially pleased that you enjoyed our convenient location, facilities, and the warm service from our team. Your comment about the hotel having a more personal, welcoming feel means a great deal to us. Thank you as well for your continued loyalty as an ALL Silver member. We truly appreciate your kind words, Margie, and hope to welcome you and your family back to Mövenpick Hotel Wellington again soon. Kind regards, Hanokh Kurian

Customer review rating 5.0/5

Will M. Couples - Confirmed reviews ALL

The personal touch from the staff as it was my wife and I's anniversary was wonderful. Check-in was quick and the room was ready on arrival. Having chocolates laid out in our room for us made it all the more special. Overall, a comfortable stay

Kia Ora Will, Thank you for choosing to celebrate your anniversary with us and for sharing your experience. We're happy to see that the personal touches from our team helped make the occasion even more special. It's great to know that your check-in was smooth, your room was ready upon arrival, and that the chocolates in your room added to the celebration. Creating memorable moments for our guests is something we take great pride in. Thank you again for your kind feedback. We're so pleased you enjoyed a comfortable stay, and we look forward to welcoming you back to Mövenpick Wellington for another special occasion in the future. Warm regards, Matthew Jeaven Front Office Team

Customer review rating 3.5/5

Jo W. Solo - Confirmed reviews ALL

I dunno, it didn't have the same feel as the previous times I've stayed. When I checked in the guy took forever to do so, like, double checking I was telling the truth, talked me out of my upgrade I had picked like I didn't deserve or could afford it. Asking me weird questions, nothing rude, I was just thinking why are you asking me dumb shit. If I hadn't already booked and paid, I would've left. Then I got put opposite the guest laundry and it was just sooo noisy with the door opening and shutting all the time. Restaurant staff were great. Room service people were great. It was mainly that worker that put my stay on the down. (He was tall, 20/30s, Asian decent).

Kia ora Jo, Aroha mai nui mō tō nohonga morikārika ki tō mātou taha! I would like to say thank you for coming back for a second stay, while we deeply apologize that your experience was not the same, we really do appreciate you taking the time to write this review so we can take action on these issues. I'm really disappointed that your experience on check-in made you consider leaving. This is, not at all, the service we aim to provide. If you do have any upcoming trips to Movenpick Wellington or are considering it, please do email our Front Office Manager, John, who will assist in providing a much better experience. We hope we get the privilege to welcome you back again, rectifying our previous mistakes. Once again Jo, I am so sorry you experienced an unpleasant and uncomfortable welcoming from our team. If there is anything we can do to assist you further please do no hesitate to get in touch! We really do hope to see you again! Ka nui te mihi, Alyssa. h1… John Wasserfall- Movenpick Hotel Wellington Front Office Manager. Jo…

Customer review rating 5.0/5

Elizabeth D. Couples - Confirmed reviews ALL

The Mövenpick Hotel was a fabulous experience. The staff were so helpful. Our room had an amazing view over Wellington.

Kia Ora Elizabeth, Thank you so much for your wonderful feedback. It’s lovely to hear that you and your partner had such a fabulous stay and enjoyed the beautiful views over Wellington. I’m especially pleased that our team made you feel so well looked after throughout your visit. We truly appreciate your kind words, recommendation, and continued loyalty as an ALL Gold member. We hope to have the pleasure of welcoming you both back to Mövenpick Hotel Wellington again soon. Kind regards, Hanokh Kurian

Customer review rating 5.0/5

Sonia M. Business - Confirmed reviews ALL

Thank you for a fantastic stay. The staff were highly attentive and helpful. The gym, sauna and pool were a great addition to our stay.

Dear Sonia M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Hope Kennerley Guest Service Agent

Other web-users rate our hotel

  • 691 reviews 8.5/10 Location
  • 1,475 reviews 8/10 Room
  • 1,700 reviews 9.4/10 Service
  • 9 reviews 7.1/10 WiFi
  • 797 reviews 8.3/10 Food
  • 736 reviews 6.5/10 Comfort
  • 424 reviews 7.9/10 Cleanliness
  • 366 reviews 8.7/10 Breakfast

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