Mövenpick Hotel Wellington 5 stars

Customer review rating (ALL Rating) 4.6/5 2,556 reviews

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Mövenpick Hotel Wellington - Image 1
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345 The Terrace, 6001 WELLINGTON, New Zealand

Description

Hotel extras

  • Within walking distance to Aro Valley, Te Papa, art galleries and museums

  • Complimentary Chocolate Hour for guests

  • Forage Kitchen + Bar serves breakfast, lunch, dinner, and bar service daily.

  • Features eight well-appointed meeting and event spaces

Our accommodation(s)

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Hotel location

Mövenpick Hotel Wellington

345 The Terrace
6001 WELLINGTON
New Zealand

GPS:-41.293532, 174.769526

Telephone
Fax +64 4 385 2119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FORAGE KITCHEN + BAR

Forage Kitchen + Bar offers a stunning view over the vibrant Te Aro district, home to some of Wellington's finest cuisine and artisan produce. Whether you're staying with us or simply stopping by, we'll take you on an unforgettable culinary journey.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,556 reviews

Customer review rating 4.5/5

Sue W. Business - Confirmed reviews ALL

First time staying there and I was blown away to be staying in such a beautiful suite. Thank you to the team at Movenpick for a great conference experience

Kia Ora Sue, Thank you for your wonderful review. We’re delighted that your first stay with us was such a memorable one and that you enjoyed the suite, stunning views, and restaurant experience. It was a pleasure to host you for your conference, and we look forward to welcoming you back again soon. Thanks, Macy & The Movenpick Team

Customer review rating 5.0/5

Lambertha K. Solo - Confirmed reviews ALL

Excellent,yum breakfast helpful n friendly staff

Kia ora Lambertha K., Thank you for your lovely feedback. We’re delighted to hear you enjoyed the breakfast and found our team friendly and helpful. We’ll be sure to pass your kind comments on to the gentleman at reception, we appreciate the recognition. Kind regards, Rohit and The Movenpick Team

Customer review rating 1.5/5

Andrew H. Business - Confirmed reviews ALL

My disappointment mainly is focused on breakfast that I attended after first night. Really noticed anti Australian sentiments amongst kiwis over past few trips. I would suggest if staff are going to entertain conversation about how they dislike Australians it is probably not at bar while I was queuing waiting to enter breakfast. The large cook thought it would be good to finalise the insult as I left the breakfast room with smart arse remark to wait staff. Not sure she realises conversation carries out into guest breakfast area from kitchen. She could do better concentrating on her role as the food is anything to write home about. As such I didn’t bother going to breakfast on second day and left hotel earlier than planned. Disappointment is that having served in Australian Army I had valued the strong bond between our countries. It is just sad with left wing big mouths that are dividing this bond.

Kia Ora Andrew, Pleas see Below email sent to you from our F&B Manager: Thank you for taking the time to share your feedback regarding your recent stay with us. I tried calling you earlier today to have a brief conversation about your feedback. I was genuinely disappointed to read about your breakfast experience and the way the interaction made you feel. Please accept my sincere apologies. We are committed to creating a welcoming and respectful environment for all guests and team members, regardless of nationality, culture, or background. The experience you described does not reflect the values or standards we strive to uphold. Having reviewed the matter with the team, I understand the conversation in question was between one of our staff members and an Australian couple discussing their recent trip to Bali. While there was no intention to cause offence or make you feel unwelcome, this was a genuine miscommunication. I am truly sorry that the interaction was overheard in a way that left you feeling uncomfortable and unwelcome in the restaurant. I also regret that this experience impacted your enjoyment of breakfast and ultimately shortened your stay with us. Your feedback has been shared with the team as a reminder of the importance of maintaining professional awareness in all guest-facing areas. Thank you again for bringing this to our attention. We value your feedback and appreciate the opportunity to address your concerns. Please feel free to touch base if you would like to give me more feedback as well. - Tushar Thanks, Macy & The Movenpick Team

Customer review rating 5.0/5

Wendy D. Couples - Confirmed reviews ALL

We had a one night stopover in Wellington and thoroughly enjoyed our stay at Movenpick Hotel. Our room was spacious and well appointed. We totally enjoyed the afternoon tea.

Kia Ora Wendy, Thank you very much for sharing your lovely feedback and for choosing Mövenpick Hotel Wellington for your recent stay. We’re happy to see that you that your room was spacious and well appointed. It’s especially wonderful to know that you enjoyed our afternoon tea experience — a favourite for many of our guests. We truly appreciate your kind comments and look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Matthew Jeaven Front Office Team

Customer review rating 5.0/5

John J. Business - Confirmed reviews ALL

Friendly efficient staff, very comfortable room, great restaurant, nice small pool perfect for relaxing in at the end of the day, hotel very well located. Excellent value for money.

Kia Ora John, Thank you very much for your wonderful review for your continued loyalty to Accor. We’re happy to see that you enjoyed your stay with us, especially our friendly and efficient team, comfortable rooms, and restaurant. It’s great to know that you were able to relax in our pool and that our location suited your needs perfectly. We look forward to welcoming you back again soon. Warm regards, Matthew Jeaven Front Office Team

Other web-users rate our hotel

  • 714 reviews 8.4/10 Location
  • 1,494 reviews 8/10 Room
  • 1,673 reviews 9.3/10 Service
  • 10 reviews 7.5/10 WiFi
  • 814 reviews 8.6/10 Food
  • 756 reviews 6.3/10 Comfort
  • 422 reviews 7.9/10 Cleanliness
  • 369 reviews 8.8/10 Breakfast

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