Grand Mercure Wellington 5 stars

Customer review rating 4.3/5 7,832 reviews
Grand Mercure Wellington
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+ 24 Services
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Hotel extras

One of the capital's most conveniently located accommodation options for couples, business travellers and families - offering easy access to local attractions and central city businesses by foot, car and public transport.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Grand Mercure Wellington

345 The Terrace
6001
wellington
new zealand

Tel: +6443859829

Fax: (+64)4/3852119

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    WELLINGTON At 8km / 5 miles

  • By boat

    EVENING POST HARBOUR FERRY At 3km / 1.88 miles

  • By boat

    FASTCAT & INTERISLAND FERRIES At 3km / 1.88 miles

  • By car

    GHUZNEE STREET At 1km / 0.63 miles

  • By car

    THE TERRACE EXIT At 2km / 1.25 miles

  • By train

    CENTRAL At 1.5km / 0.93 miles

GPS :-41.293532, 174.769526

Our accommodations

Elegantly appointed rooms in warm rich tones and plush fabrics. Choose from Superior, Deluxe and Executive rooms or the opulent Executive Suite.

Superior King

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Twin Single

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe King

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Twin Single

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive King

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Suite

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

FORAGE KITCHEN + BAR

Type of cuisine: International

FORAGE Kitchen + Bar, overlooks the vibrant district of Te Aro that harbours some of Wellington's finest cuisine and artisan produce. FORAGE Kitchen + Bar harvest elements from New Zealand's unique terroir and bring stories back from the farm.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FORAGE BAR

Photo non contractuelle / Strictly non binding

In tribute to the capital of craft beer, Forage Bar highlights the craftsmanship of the darker side of Wellington, as porters and dark beers sit side by side with international favourites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 180

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Grand Mercure Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,832 reviews

tripadvisor

TripAdvisor Rating 4.0/5

406 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely

Customer review rating 4.3/5

Lara Business - 13/02/2020 Confirmed reviews ALL

Thank you to your night manager. He prepared a wonderful set of information regarding sight-seeing / walking tours in Wellington.

Dear Lara Genevieve K., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback and for highlighting our night manager's service . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Good stay.

Customer review rating 4.3/5

Amy Couples - 12/02/2020 Confirmed reviews ALL

Comfortable room. Excellent variety at break buffets. An uphill walk from reataurants, although not too far.

Dear Kenneth Charles & Amy Lois B., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

noisy

Customer review rating 4.3/5

M. Families - 11/02/2020 Confirmed reviews ALL

noisy stay in room 106 from outside our room.

Dear Charmaine M., Thank you for taking the time to tell us about your experience at the Grand Mercure Wellington. I am sorry that your experience did not meet your expectations especially on the noise that can be overheared inside your room. We have already discussed this matter with the rest of the department heads concerned and we will ensure this is monitored and resolved in no time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zyrille Manzano Assistant Manager

Pleasant Hotel in quiet city position

Customer review rating 4.3/5

Keiron R. Couples - 11/02/2020 Confirmed reviews ALL

A warm greeting on arrival was nice. Reception staff friendly and courteous with quick check-in process. Our room was clean and tidy and as requested. We had the buffet breakfast which was very nice with a good range of options. Our stay this time was just as good as our last stay here.

Dear Keiron R., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Very customer friendly..calm and quiet location

Customer review rating 4.3/5

Richard M. Couples - 11/02/2020 Confirmed reviews ALL

Fantastic place to recharge our travellers energy..very empathetic staff, great facility with pool and views from room. Very good breakfast, quiet room and easy access to town. Perfect.

Dear richard m., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Good stay

Customer review rating 4.3/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Good

Dear Hardial Singh B., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Good Stay

Customer review rating 4.3/5

William L. H. Couples - 10/02/2020 Confirmed reviews ALL

Nice clean spacey rooms. Close to down town and the Pier. Good food. Courteous staff.

Dear Barbara June & William Lao H., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager
Customer review rating 4.3/5

Paul L. Business - 10/02/2020 Confirmed reviews ALL

well located, very brief but great stay

Dear Paul L., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Great stay

Customer review rating 4.3/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Very pleasant Boutique Style Hotel

Dear Lisa B., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Awesome location and friendly staff!!!

Customer review rating 4.3/5

George A. Couples - 09/02/2020 Confirmed reviews ALL

Great location, awesome staff, great buffet breakfast, pool and gym area were amazing and the views from the buffet breakfast were amazing. Will definately recommend to anyone visiting New Zealand in their future travels. Will be back for sure.

Dear George & Cindy Nemorin A., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzao Assistant Manger

A lovely stay with a warm welcome on arrival

Customer review rating 4.3/5

Murray F. C. P. C. Couples - 09/02/2020 Confirmed reviews ALL

Max on Front Desk was excellent and a real star, so very helpful - we had dinner on our first night and were very impressed, a nice mix of old school and modern touches.

Dear Murray F., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Great staff, lovely location. Rooms very comfortable

Customer review rating 4.3/5

J Couples - 09/02/2020 Confirmed reviews ALL

Can’t praise the staff enough - throughout our stay and after. On our departure I left a valuable piece of jewellery. It was found quickly and every effort was made to return it (which it was) including follow up phone calls. At breakfast there was a very difficult guest. The staff fixed all her requests, and explained why things were the way they were with grace and a smile.

Dear Ian B., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Good location

Customer review rating 4.3/5

Val Couples - 09/02/2020 Confirmed reviews ALL

Nice hotel with a short walk downhill to the city. Room was well equipped , clean and comfortable. Staff were very helpful and friendly

Dear Valerie T., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Helpful staff and good room

Customer review rating 4.3/5

Kendall H. Families - 09/02/2020 Confirmed reviews ALL

It was very pleasant, the staff were great and the room was perfect for our needs.

Dear Kendall H., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Excellent location. Attentive staff.

Customer review rating 4.3/5

Rosemary Couples - 08/02/2020 Confirmed reviews ALL

My husband and I thoroughly enjoyed our stay. We chose Grand Mercure because it was close to the restaurant we wished to celebrate our wedding anniversary. Superb staff throughout the hotel, including the restaurant. Room with a view over Wellington was great. Would come again.

Dear Rosemary S., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Well located, enjoyable stay

Customer review rating 4.3/5

Anonymous Couples - 08/02/2020 Confirmed reviews ALL

The hotel is well located, quiet and staff excellent. Feel there is too much furniture for the size of the room particularly when 2 people staying.

Dear Judith T., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. We have noted your observation about the furniture set up in the room and we will look into it. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Great location, great service

Customer review rating 4.3/5

Emma Couples - 08/02/2020 Confirmed reviews ALL

Was a great stay, stuff were very nice, room was amazing would definitely stay again

Dear Emma Goldie H., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Good stay

Customer review rating 4.3/5

Anonymous Couples - 08/02/2020 Confirmed reviews ALL

As expected, nice comfortable stay.

Dear Cathy T., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Quick walk to great restaurants

Customer review rating 4.3/5

Ann H. Couples - 08/02/2020 Confirmed reviews ALL

Very helpful and friendly staff; excellent position; very clean; comfortable bed; very secure car parking for a small charge.

Dear Shirley H., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

good stay, close to town

Customer review rating 4.3/5

Darren K. Couples - 08/02/2020 Confirmed reviews ALL

Comfortable room and bed. Steep walk to hotel but close to town

Dear Darren K., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Waseem Shaikh Assistant Manager
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