Grand Mercure Wellington 5 stars

TripAdvisor rating 4.0/5 392 reviews
Grand Mercure Wellington
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+ 24 Services
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Room 1

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Hotel extras

One of the capital's most conveniently located accommodation options for couples, business travellers and families - offering easy access to local attractions and central city businesses by foot, car and public transport.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Grand Mercure Wellington

345 The Terrace
6001
wellington
new zealand

Tel: +6443859829

Fax: (+64)4/3852119

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    WELLINGTON At 8km / 5 miles

  • By boat

    EVENING POST HARBOUR FERRY At 3km / 1.88 miles

  • By boat

    FASTCAT & INTERISLAND FERRIES At 3km / 1.88 miles

  • By car

    GHUZNEE STREET At 1km / 0.63 miles

  • By car

    THE TERRACE EXIT At 2km / 1.25 miles

  • By train

    CENTRAL At 1.5km / 0.93 miles

GPS :-41.293532, 174.769526

Our accommodations

Elegantly appointed rooms in warm rich tones and plush fabrics. Choose from Superior, Deluxe and Executive rooms or the opulent Executive Suite.

Superior King

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Twin Single

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe King

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Twin Single

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive King

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Suite

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

FORAGE KITCHEN + BAR

Type of cuisine: International

FORAGE Kitchen + Bar, overlooks the vibrant district of Te Aro that harbours some of Wellington's finest cuisine and artisan produce. FORAGE Kitchen + Bar harvest elements from New Zealand's unique terroir and bring stories back from the farm.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FORAGE BAR

Photo non contractuelle / Strictly non binding

In tribute to the capital of craft beer, Forage Bar highlights the craftsmanship of the darker side of Wellington, as porters and dark beers sit side by side with international favourites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 180

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Grand Mercure Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,689 reviews

tripadvisor

TripAdvisor Rating 4.0/5

392 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Had a lovely stay

Customer review rating 4.3/5

Tineke Couples - 16/01/2020 Confirmed reviews ALL

Great. Friendly staff, nice room, good food at the restaurant.

Dear Tineke S., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Assistant Manager

Nice experience

Customer review rating 4.3/5

Anonymous Couples - 16/01/2020 Confirmed reviews ALL

The staff were very helpful and attentive, the hotel was clean, well maintained and well appointed, but the bed was saggy and uncomfortable.

Dear David V., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Assistant Manager
Customer review rating 4.3/5

Debby Families - 16/01/2020 Confirmed reviews ALL

Very excellent service! Great location and very clean.

Dear Debby J., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Short but sweet

Customer review rating 4.3/5

Dijana D. Couples - 15/01/2020 Confirmed reviews ALL

Amazing place to stay. Great location. Staff are amazing

Dear Dijana D., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Waseem Shaikh Assistant Manager

Professional and comfortable

Customer review rating 4.3/5

Mike Couples - 14/01/2020 Confirmed reviews ALL

Good room. Good location.

Dear Michael J., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Staff were friendly, accommodating, couldn’t do enough

Customer review rating 4.3/5

Angela C. Friends - 14/01/2020 Confirmed reviews ALL

At first we were put into a very noisy room on top floor with loud, vibrating huge aircon unit right above us. Later that night I requested to be moved as too noisy to sleep. Staff response was good and we were moved to a much quieter room. Enjoyed the pool and sauna, restaurant and bar was great. Would love to stay there again

Dear Angela C., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Great hotel, friendly and helpful staff

Customer review rating 4.3/5

Ian M. Couples - 14/01/2020 Confirmed reviews ALL

Enjoyed our stay. Comfortable beds, spacious rooms. The only problem being the poor location at the southern end of The Terrace, unfortunately not close to anything apart from the old Dominion Museum. Parking available but expensive.

Dear Ian M., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rishil Shah, Night Manager.

Awesome

Customer review rating 4.3/5

Anonymous Couples - 14/01/2020 Confirmed reviews ALL

Fantastic, very comfortable , great staff will definitely return one day

Dear Erny R., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Waseem Shaikh Assistant Manager

We both had a lovely stay and were looked after very well.

Customer review rating 4.3/5

Penny S. Families - 13/01/2020 Confirmed reviews ALL

Our stay was excellent from the moment we arrived. We were met on arrival, checked in and our luggage was taken to our room. Everyone was lovely to deal with and very helpful. We were made to feel very welcome and any queries were dealt with efficiently. Our room was made up each day when we returned from town. A very enjoyable stay and we would not hesitate to come again.

Dear Penelope & Ani Mapu S., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Anniversary

Customer review rating 4.3/5

Weekend B. Couples - 13/01/2020 Confirmed reviews ALL

We were celebrating our 31st wedding anniversary and the ambience of the hotel was a fantastic addition.

Dear Bruce C., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

great stay overall

Customer review rating 4.3/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

always great except breakfast crew need training

Dear Mina S., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive feedback. I will share your comments with our team and management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Waseem Shaikh Asssitant Manager

Best value for money in Wellington!

Customer review rating 4.3/5

Waylon K. Couples - 13/01/2020 Confirmed reviews ALL

Was great! A welcome gift in the room of a fortune cookie, water bottles in the car with the valet, no complaints at all.

Dear Waylon K., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zyrille Manzano Assistant Manager

Amazing experience

Customer review rating 4.3/5

Mikayla Couples - 12/01/2020 Confirmed reviews ALL

Amazing hotel, staff were so helpful and the room was stunning with a view to match

Dear Mikayla K., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rishil shah, Night Manager.

Perfect

Customer review rating 4.3/5

Anonymous Business - 12/01/2020 Confirmed reviews ALL

Staff were engaging and really welcoming without being fake or in your face

Dear Anthony G., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rishil Shah, Night Manager.

Great mini break

Customer review rating 4.3/5

Marie Couples - 12/01/2020 Confirmed reviews ALL

Right from the get go we were made to feel welcome and looked after

Dear Marie W., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rishil Shah, Night Manager.

excellent service and facilities

Customer review rating 4.3/5

Logan Families - 11/01/2020 Confirmed reviews ALL

excellent

Dear Logan C., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Assistant Manager
Customer review rating 4.3/5

Anonymous Couples - 11/01/2020 Confirmed reviews ALL

Good, but marred by the imposition of the $30 a day parking charge for 'Valet Parking'. Yes, on checking this did show up in the description but should be included within the room charge so that proper comparisons can be made. Smacks of 'Ryanair Syndrome' in trying to make more money with add-ons.

Dear Thomas F., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. Thank you again for sharing your experience. Sincerely, Waseem Shaikh

Excellent service, very clean and welcoming

Customer review rating 4.3/5

Karen Couples - 11/01/2020 Confirmed reviews ALL

As above

Dear Karen A., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Assistant Manager
Customer review rating 4.3/5

Anonymous Couples - 11/01/2020 Confirmed reviews ALL

Hotel was fine Food and drinks were very expensive and not that good

Dear Myles M., Thank you for taking the time to tell us about your experience at the Grand Mercure Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Assistant Manager

Fantastic relaxing stay

Customer review rating 4.3/5

Joanne Couples - 11/01/2020 Confirmed reviews ALL

Amazing. Between the staff, the room, the facilities - so glad we stayed. Wouldn't look at anywhere else to stay if we get the chance to go to Wellington again

Dear Jo D., We very much appreciate your comments regarding your stay at the Grand Mercure Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Assistant Manager
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