Mercure Wellington Central City - Hotel & Apartments 4 stars

My partner and I stayed in one of the Queen Bed Suites on Victoria st, Wellington. The room itself had good amenities, but we were let down by things like loose fixings (i.e. towel rails) stained curtains, and a bed that sunk in the middle because one of the legs in the centre of the base was broken. Given that a two night stay cost c. $360, I would have hoped that the room was far better maintained. It should be noted that the staff were extremely friendly.

Location was good for places like cuba street. Rooms could do with a little bit of an update. The bed we had wasn't great because there was a huge dip in the middle. Great friendly staff and we had a great breakfast.

Was lovely staying here the staff are very friendly and helpful. After a small problem when booking the hotel upgraded us and we also received some treats when we got to the room they where so lovely And welcoming. Will stay here again on the next trip. Thank you.

Friendly welcome by staff on arrival and at all times during my stay. The room was clean and tidy a bit tired and could do with a paint. Location was amazing able to walk to Te Papa, Gallery and the Lambton quay.

perfect location just getting old and tired , the bed was rather hard .tv didnt work , windows could do with a clean ,no water pressure in shower and looked old everything looked the same as when we first stayed there 23 years ago .

Our stay here was not very nice. The service was slow our room wasn't ready which was ok. We went for a coffed and they called when it was. We had paid extra and booked a harbourview room. We got put in a terrble room with no view. I went back to reception and they said the harbourview room was not ready. It was 4pm and we finally got our room. The view was good the room very very tired. Mouldy bathroom and moudly curtains - place is in dire need of an upgrade especially for the price paid!!!

The hotel is right at the centre of Wellington downtown. It is just a couple of minutes away from shopping and restaurants. The bucket fountain is just on next street. The cable car is about 10 minutes walking distance. The room is good. Just the wash room design is a bit awkward. There is no soap holder or similar plates in the washroom.

Very surprising for a Mercure Hotel - dirty, not cleaned properly, expensive and poor value for money. Very disappointing. Run-down and in need of refurbishment. Do not recommend anyone stays here. I will not be back.

Perfect location for a walk around Wellington. Staff were extremely helpful and friendly. We had a large family group staying and the staff accommodated our needs very well. Would definitely stay here again.

The Mercure Central City is exactly that; a very good location with all traveller services conveniently nearby. Units are not large but space is well organized. If you have a car you might need to find your parking. Overall, would stay again.

Our family stayed at Mercure Wellington Central City Hotel overnight. The apartment was centrally located and contained everything we needed.We were walking distance to all major attractions and many restaurants and shops.

The hotel is reasonable but in need of general maintenance. Three electrical appliances were either not working (kitchenette extractor fan, bathroom extractor fan) or worked intermittently (living room). Check-out took an inordinate amount of time due to many people leaving at 10am within only one desk attendant on duty ... at peak times there ought to be at least two receptionists, particularly as there is a place for Accor members to form a line ... to an empty desk.

The hotel was good and we appreciated the upgrade to a harbor view. However, it was difficult to find and access was difficult. Parking is available but was at a distance and it was not valet. We also had to walk a block to the restaurant which accepted our Accor Card.

Great Hotel, central and easy to get around. Short walk to the waterfront and for the conference venue I was attending. Staff were friendly, helpful and open with advise and direction for local food establishments. Highly recommend as a central point in wellington.

Great location service excellent. The only 2 buts are don't expect the balcony to have chairs to sit on. Its tiny and the fact its see through metal and seems to be held up by the wall and one metal support makes it a bit scary. The views however amazing. So worth the effort. The other but. Is the kitchen. Do not expect dishwasher ect. It is what it advertises. A mini kitchen. However we were there for 4 nights and had some great home cooked dinners. The steak you buy from wellington supermarket ( 5 min walk from hotel) was better than in melbourne.