Mercure Wellington Central City Hotel & Apartments 3.5 stars

Customer review rating (ALL Rating) 3.7/5 221 reviews

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130 Victoria Street, Te Aro, 6142 WELLINGTON, New Zealand

Description

Hotel extras

  • ALLSAFE certification

  • Close to local attractions

  • Fabulous dining options just moments away

  • Central City Location

  • A range of rooms available to suit each traveller's needs

Our accommodation(s)

Studio

Studio apartment

  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Double bed(s)

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Hotel location

Mercure Wellington Central City Hotel & Apartments

130 Victoria Street, Te Aro
6142 WELLINGTON
New Zealand

GPS:-41.291042, 174.775376

Telephone
Fax +64 4 385 4167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  221 reviews

TripAdvisor Rating  3.2/5  783 reviews

Customer review rating 4.0/5

Raelene O. Families - Confirmed reviews ALL

Good location just off Manners Street and close to many bus stops. Well equipped kitchenette is very handy. Apartment is a little run down and the room doors all slam shut which can be very loud in the quiet hours. Friendly and helpful staff. I am happy with my stay and the amount I paid for it on special.

Dear Raelene O., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and the kitchenette to your satisfaction. However, we appreciate your comments about the condition of the apartment and the noise from the doors. Your insights are invaluable as we continue to enhance our guests' experiences, furthermore, we will be sure to look into the door problem. It is gratifying to know that our staff contributed positively to your stay. Thank you once again for your review. We look forward to welcoming you back in the future. Best regards, Mercure Wellington Central City Hotel & Apartments

Customer review rating 4.5/5

Clare G. Couples - Confirmed reviews ALL

Great central location, just around the corner from Cuba Street and very secure with key card access only to the lifts. Clean and comfortable. Large king-sized bed. Basic bathroom and facilities but everything you need. Smiling receptionists to greet you. Amazing Atrium Cafe around the corner for superb breakfasts.

Dear Clare G., Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed our excellent location, security features, and the comfort of your accommodations. It is wonderful to know that our team made a positive impression during your stay and that you appreciated the nearby Atrium Cafe. We hope to welcome you back on your next visit to Wellington. Best regards, Mercure Wellington Central City Hotel & Apartments

Customer review rating 4.0/5

Gilder G. Business - Confirmed reviews ALL

Good service.

Dear Gilder G., Thank you for your positive feedback regarding our location and service. We are pleased to know that you had an enjoyable experience at our hotel. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Best regards, Mercure Wellington Central City Hotel & Apartments

Customer review rating 3.0/5

Daniel C. Solo - Confirmed reviews ALL

The location was perfect - between Lambton Quay and Courtney. The room was really spacious. It was apparent that the room had been cleaned before I arrived in a rush because attention had not been paid to some of the finer points like the fridge was unplugged (I had to move the cabinet in order to access the plug which had been dropped at the back), the hot chocolate sachets were opened and empty but still in the tray with the other coffee and tea. Next time I would ask for a room at a higher level as the room on level 1 did not have any opportunity to let the sun in. The staff were really friendly and took prompt action whenever a request was made.

Dear Daniel C., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location and the spaciousness of your room. However, we regret to learn that your experience was marred by the oversight in room preparation. Please be assured that we strive for high standards of cleanliness, and we will review our procedures to prevent such issues from occurring in the future. We understand your preference for a higher-level room and encourage future guests to communicate their preferences upon booking. Your kind words about our staff's friendliness and responsiveness are greatly appreciated and will be shared with our team. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future. Best regards, Mercure Wellington Central City Hotel & Apartments

Customer review rating 1.0/5

Anna E. Business - Confirmed reviews ALL

Dark, narrow hallways and no food on-site. Felt unsafe as a woman travelling by myself. Room looked like someone had tried to break in with a crowbar at some stage and it had just been painted over. The room was drafty and howled with the wind all night. Miscellaneous stains running down the wall. Scratches over the cupboards. Would not stay again.

Dear Anna E., Thank you for your feedback regarding your recent stay. I regret to learn that you felt uncomfortable and that your room did not meet your expectations in terms of safety and cleanliness. Our team strives to maintain high standards, and I appreciate you bringing these concerns to our attention. I assure you that your comments will be reviewed to enhance our guest experience moving forward. We value your insights and hope for an opportunity to better serve you in the future. Kind Regards, Mercure Wellington Central City Hotel & Apartments

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Other web-users rate our hotel

  • 612 reviews 9/10 Location
  • 718 reviews 5.6/10 Room
  • 402 reviews 8.5/10 Service
  • 62 reviews 2.2/10 WiFi
  • 370 reviews 4.8/10 Comfort
  • 221 reviews 4.9/10 Cleanliness
  • 194 reviews 3.1/10 Amenities
  • 121 reviews 3.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.