Mercure Wellington Central City Hotel & Apartments 3.5 stars

Customer review rating (ALL Rating) 3.8/5 231 reviews

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130 Victoria Street, Te Aro, 6142 WELLINGTON, New Zealand

Description

Hotel extras

  • ALLSAFE certification

  • Close to local attractions

  • Fabulous dining options just moments away

  • Central City Location

  • A range of rooms available to suit each traveller's needs

Our accommodation(s)

Studio

Studio apartment

  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Double bed(s)

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Hotel location

Mercure Wellington Central City Hotel & Apartments

130 Victoria Street, Te Aro
6142 WELLINGTON
New Zealand

GPS:-41.291042, 174.775376

Telephone
Fax +64 4 385 4167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  231 reviews

TripAdvisor Rating  3.2/5  783 reviews

Customer review rating 3.5/5

Christine T. Couples - Confirmed reviews ALL

Good afternoon, we spent just one night at the location. The welcome was friendly and all information was given, wifi was good, the bed comfortable and the furnishing is modern and nice. There was enough space for our things. We would have loved a second chair by the table as we were eating breakfast and take-away dinner (after all, there is a kitchen). It had enough glasses, mugs, cutlery and dishes, I would have loved to find a dish cloth (there was a brush but not so handy for wiping the table). Some of the cups had tea stains from prior guests. The fridge was on which was good with some milk capsules, however the fridge was leaking water onto the floor so we had to use a towel from the bathroom (as we needed the dish towels for our dishes). We did enjoy some water views from our place and the day time was lovely. The night, Saturday to Sunday, was very loud until about 3am with shouting and loud talking from pubs nearby and from upset city dwellers.

Dear Christine T., Thank you for taking the time to share your experience at Mercure Wellington Central City Hotel & Apartments. We are pleased to hear that you appreciated our friendly welcome, comfortable bed, and the modern furnishings of your accommodation. We acknowledge your feedback regarding the kitchen amenities. While we strive to provide a well-equipped space, we understand the importance of having adequate seating and appropriate cleaning supplies available. Your comments about the cleanliness of the cups and the leaking fridge have been noted as well, as we aim to maintain high standards in our facilities. Furthermore, we regret that noise from the surrounding area disturbed your rest during your stay. We appreciate your understanding of the vibrant city atmosphere, which can occasionally lead to elevated noise levels. Your insights are invaluable, and we will use them to enhance our services moving forward. Thank you once again for your feedback. We hope to welcome you back in the future for a more enjoyable experience. Best regards, Mercure Wellington Central City Hotel & Apartments

Customer review rating 5.0/5

Angela Friends - Confirmed reviews ALL

Awesome we room within minutes of the city centre ! Great city views over the harbour and wonderful suntrap. Clean and comfortable. As any place a wee bit tired in some places - minor. Staff from room attendants and reception - nothings a problem and ultra friendly! Make you feel right at home! Highly recommend for a staycation or as we did locals that had an event on in town to get ready and stay overnight !

Dear Angela, Thank you for your positive feedback regarding your recent stay at Mercure Wellington Central City Hotel & Apartments. We are delighted to hear that you enjoyed our prime location, amenities, and the friendliness of our staff. It is rewarding to know that our team made you feel at home during your visit. We appreciate your comments about the condition of some areas and will take this into consideration for our ongoing improvements. Thank you for your recommendation as a staycation destination; we look forward to welcoming you back in the future. Best regards, Mercure Wellington Central City Hotel & Apartments

Customer review rating 2.5/5

Beattie T. Couples - Confirmed reviews ALL

Had everything we needed. Couch was very worn and uncomfortable. Carpet appeared dirty.

Dear T. Beattie, Thank you for your feedback regarding your recent stay. I regret to learn that the condition of the couch and carpet did not meet your expectations. Your comments are valuable, and I will ensure they are conveyed to the appropriate team for future consideration. Best regards, Mercure Wellington Central City Hotel & Apartments

Customer review rating 4.5/5

Natasha V. G. Friends - Confirmed reviews ALL

Real professional service

Dear Natasha V. G., Thank you for your kind words regarding the quietness of your room and our prime location. We are pleased to hear that you experienced professional service during your stay. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Mercure Wellington Central City Hotel & Apartments

Customer review rating 4.5/5

Naidoo A. S. Business - Confirmed reviews ALL

Since arriving the reception crew were so helpful and I was stressed but they got me to dinner, were friendly and calm and supportive, helped me with late check out and get everything sorted which I really appreciated, the room was spotless, amazing views, a very executive feel, comfortable bed, nice and spacious, nice that breakfast and dinner was included and they tasted great, overall an excellent experience I would recommend, thanks for making my stay so pleasant!

Dear Naidoo A. S., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our reception team was able to assist you and provide a welcoming presence during your visit. It is wonderful to know that you enjoyed the cleanliness of your room, the views, and the overall ambiance of our hotel. We take pride in offering excellent dining options, and it is gratifying to hear that you found both breakfast and dinner enjoyable. Your recommendation means a lot to us, and we hope to welcome you back in the future. Best regards, Mercure Wellington Central City Hotel & Apartments

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Other web-users rate our hotel

  • 618 reviews 9.1/10 Location
  • 728 reviews 5.6/10 Room
  • 414 reviews 8.6/10 Service
  • 61 reviews 1.9/10 WiFi
  • 375 reviews 4.9/10 Comfort
  • 231 reviews 5/10 Cleanliness
  • 195 reviews 2.9/10 Amenities
  • 124 reviews 3.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.