Dear Naomi, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, The Team @ Mantra Central Wellington.

Dear Ian, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, The Team @ Mantra Central Wellington.

Dear Stephen, Thank you for taking the time to share your feedback regarding your recent stay with us. We are very sorry to hear that the condition and presentation of the property did not meet your expectations. We understand your concerns regarding the dated appearance and the need for refurbishment, and we appreciate you being candid about your experience. Please rest assured that we take your feedback seriously. Your comments will be shared with our team as we continue to review and address opportunities to improve the property and guest experience. We appreciate you bringing your concerns to our attention and hope you will give us another opportunity to provide you with a more positive experience in the future. Kind Regards, The Team @ Mantra Central Wellington

Dear Kevin, Thank you for the wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location and that it made exploring Wellington with your family easy and enjoyable. It is lovely to know that you appreciated being close to Cuba Street, the Cable Car, and the shopping areas. We truly appreciate your kind comments and hope to have the pleasure of welcoming you and your family back to Mantra Central Wellington again soon. Kind Regards, The Team @ Mantra Central Wellington

Dear A., Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that you found the bed large and comfortable. However, we are very sorry to hear that several aspects of your stay did not meet your expectations. Please accept our sincere apologies for the condition of the carpet and furniture, as well as the concerns you experienced with the TV positioning and lighting. We also acknowledge your comments regarding the lift and the overall condition of the property. We take your feedback seriously and will share your comments with our relevant teams for review and follow-up. We appreciate you bringing these concerns to our attention, as guest feedback helps us identify areas where improvements are needed. We hope to have the opportunity to provide you with a more comfortable and enjoyable experience in the future. Kind Regards, The Team @ Mantra Central Wellington

Dear M S. M., Thank you for taking the time to share your feedback regarding your recent stay with us. We are very sorry to hear that the cleanliness of your room and lift areas did not meet the standards you expected. Please accept our sincere apologies for the hair and fur you observed on the carpets, as well as the staining on the lift doors. We are particularly concerned to learn that you had already contacted the hotel by email and were still awaiting a response. We sincerely apologise for the delay in getting back to you. Please rest assured that we take your concerns seriously and will ensure your feedback is followed up with the relevant teams. We appreciate you bringing these matters to our attention and hope we have the opportunity to restore your confidence in our hotel. Kind Regards, The Team @ Mantra Central Wellington

Dear Jo, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our superb location and found our team friendly and helpful. We also appreciate your positive comments regarding the cleanliness and service. Thank you for your feedback about the bathroom size and condition, which we will take into consideration as we continue to improve our facilities. We hope to have the pleasure of welcoming you back to Mantra Central Wellington in the future. Kind Regards, The Team @ Mantra Central Wellington

Dear Lorraine, Thank you for the great review of our hotel! It is always a pleasure to receive such positive feedback. We are delighted to hear that you enjoyed our central location, great views, and comfortable stay. We truly appreciate your recommendation and look forward to welcoming you back again soon. Kind Regards, The Team @ Mantra Central Wellington

Dear Ross, Thank you for the great review of our hotel! It is always a pleasure to receive such positive feedback. We are delighted to hear that you enjoyed your well-appointed apartment, convenient location close to the restaurants and CBD, and the warm, welcoming service from our team. We hope to see you again very soon. Kind Regards, The Team @ Mantra Central Wellington

Dear Hinemoa, Thank you for the great review of our hotel! It is always a pleasure to receive such positive feedback. We are delighted to hear that you enjoyed our convenient location, comfortable stay, and the service provided by our lovely and accommodating team. We are especially pleased that we could assist with your luggage before and after your stay while your flight was delayed. We hope to see you again very soon. Kind Regards, The Team @ Mantra Central Wellington

Dear Nick, Thank you for the fantastic review of our hotel! It is always a pleasure to receive such positive feedback. We are delighted to hear that you enjoyed our excellent location and found the hotel clean and well presented. We are especially pleased that our friendly and welcoming team made such a positive impression and that you appreciated the ALL Accor welcome drink and complimentary upgrade. Your kind comments will be shared with our team, and we hope to have the pleasure of welcoming you back again very soon. Kind Regards, The Team @ Mantra Central Wellington

Dear Phillips, Thank you for the great review of our hotel! It is always a pleasure to receive such positive feedback. We are delighted to hear that you enjoyed your two-bedroom apartment and that our staff made you feel so welcome. It is wonderful to know that you would happily stay with us again. We look forward to welcoming you back very soon. Kind Regards, The Team @ Mantra Central Wellington.

Dear Nicola, Thank you for the great review of our hotel! It is wonderful to hear that you enjoyed your stay in our one-bedroom corner unit and appreciated the beautiful harbour views, quiet location, and peaceful atmosphere. We are delighted to know that you would stay with us again and look forward to welcoming you back to Mantra Central Wellington in the near future. Kind Regards, The Team @ Mantra Central Wellington

Dear George, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our convenient location, felt secure during your stay, and found your room to be well equipped and good value for money. We also appreciate your comments regarding the condition of some areas of the hotel and rooms. Your feedback is valuable to us as we continue to look for opportunities to improve and maintain our property. We are delighted to hear that you would consider staying with us again and look forward to welcoming you back to Mantra Central Wellington. Kind Regards, The Team @ Mantra Central Wellington

Dear Jill, Thank you for the great review of our hotel! We are delighted to hear that you enjoyed our central location, spacious room, and late check-out. It is especially wonderful to know that our reception team member was so helpful and welcoming, and that you found our staff friendly and accommodating throughout your stay. We truly appreciate your kind feedback and hope to have the pleasure of welcoming you back to Mantra Central Wellington very soon. Kind Regards, The Team @ Mantra Central Wellington

Dear Danny, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location, warm welcome from our reception team, and the information provided about the local area. It is wonderful to know that you found your one-bedroom apartment fresh, clean, comfortable, and well equipped for your stay, and that you enjoyed the views and peaceful atmosphere on the 14th floor. We also appreciate your comments regarding the minor wear and tear, and we will certainly keep this feedback in mind as we continue to maintain and improve our apartments. Thank you again for your kind review. We hope to have the pleasure of welcoming you back to Mantra Central Wellington in the future. Kind Regards, The Team @ Mantra Central Wellington

Dear jennifer, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our convenient location close to Cuba Street and Willis Street, as well as our clean and comfortable rooms. It’s especially lovely to know that our staff made you feel welcome and well looked after. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon! Kind Regards, The Team @ Mantra

Dear Justin, Thank you for the great review of our hotel! It is always a pleasure to receive such positive feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, The Team @ Mantra