Mercure Wellington Central City Hotel & Apartments

I stayed at the Mercure for business and was appalled at how run down the building was and how disgustingly unclean the room was, I will never stay here again. The shower had mould and slime growing in the grout, the tea and coffee facilities area had not been cleaned and still had stains from whomever had previously stayed, the carpet had a dried stain that I suspected may have been vomit and the walls, furniture, pillows and curtains had various stains, the skirting and window sills had extensive dust residue. DISGUSTING!!!!!

The location is superb. However $300 a night for a dirty, unkempt, and shabby room was unbelievable. Fire escapes blocked, staff who lacked any empathy, and the grubbiest shower and sofa you have ever seen. I was offered a $300 refund which helped but this is a hotel best avoided. Thank goodness there was no EQ or fire.

I did book for 3 nights and check out after 20 minutes of check-in. My room had a terrible smell and carpet, curtains just dirty. The bathroom is the same. I did not stay there for a night. Never go back

Room looked in need of desperate make over. No one on reception desk so we had to wait 15 mins to check in. The room looked nothing like the photos. Feel ripped off. I’ve stayed in mane Mecure’s but this one was dreadful. No parking option. Location was ok but definitely not worth the money. We checked out 15 mins after we checked in

Stayed in a 2 bedroomed apartment on the 13th floor with friends. It was a windy evening & the wind whistled through the windows and woke me up several times during the night. The windows aren’t double glazed. Several makes throughout the apartment and good do with an upgrade. The location is great but the price was expensive