Novotel Wellington Hotel 4 stars

Customer review rating 4.4/5 7,959 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Wellington
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+ 21 Services
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Room 1

Number of guests
Children's age

Best price guarantee

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Hotel extras

  • Direct access to both business and shopping districts

  • Moments walk to the waterfront and event venues

  • Dining in the modern Caucus restaurant and Bar

  • Modern Facilities - Connectable LCD TV, iPod/iPad® dock

  • Rooms with views of the Harbour and City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wellington

133 The Terrace
6011
wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL :  INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Our accommodation(s)

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Superior Room with 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Twin Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 King Bed and City View

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Double Beds and City View

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

CAUCUS RESTAURANT

Type of cuisine: International

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 9pm) as well as 24 hour room service.

Menu (PDF)

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAUCUS BAR

Non contractual photo

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30

  • Maximum capacity: 16 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,959 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,387 reviews

Pleasant stay

TripAdvisor rating 4.0/5

FaymieLi 27/10/2020 TripAdvisor review

Great service and staff was very friendly. Handy location. Haven't tired the restaurant but it looked good when I walked pass. You could easily get food from downstairs or the countdown next to it. The lift allows you to enter the hotel either from Lambton Quay or the Terrace which provides flexibility. Room is spacious and has everything I need.

Great location

TripAdvisor rating 4.0/5

Elizabeth D 26/10/2020 TripAdvisor review

we had two nights here before our daughters wedding. The location is great with a lift that takes you onto Lambton Quay opposite 'David Jones'. The staff were really friendly and helpful, and our room had a beautiful view of the Harbour.

well located and central to everything

Customer review rating 4.4/5

Betty-lou Business - 23/10/2020 Confirmed reviews ALL

staff were very accommodating and very welcoming, the room was lovely and comfortable

Hi Betty-Lou, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Such a lovely team every week!

Customer review rating 4.4/5

Lars L. H. Business - 23/10/2020 Confirmed reviews ALL

Thanks so much for always taking such good care of me. You are such a lovely team! :-)

Dear Lars H., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karan Mohan Assistant Manager Novotel Wellington

Great location

Customer review rating 4.4/5

Joeb Business - 22/10/2020 Confirmed reviews ALL

Lots of new places to eat nearby, this was a problem for me in the past with the hotel. But there are lots of new and trendy places for coffee, burgers, american BBQ etc. Rooms are nice, clean etc. The only negative was the roomservice burger I had was not very nice. Will avoid that meal in the future.

Dear Guest, Thank you for taking the time to share your feedback. I apologize that your meal in the restaurant was not up to standard and I will be sharing this feedback with our team to ensure we do better the next time you come and stay with us. We hope to welcome you back to our hotel very soon! Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Fantastic service

Customer review rating 4.4/5

Gabrielle T. Business - 21/10/2020 Confirmed reviews ALL

i stayed two nights, the room was great, noisy outside but that's not your concern, lovely view.

Hi Gabrielle, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Good customer service.

Customer review rating 4.4/5

Haereata P. Business - 21/10/2020 Confirmed reviews ALL

satisfied with my stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Good location good stay

Customer review rating 4.4/5

Vikki Solo - 20/10/2020 Confirmed reviews ALL

Good location, easy to find, clean comfortable rooms and lovely helpful staff.

Hi Vikki, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

very average

Customer review rating 4.4/5

Duncan C. Families - 20/10/2020 Confirmed reviews ALL

no where as good as other novotels ive stayed at around the company

Dear Duncan, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Very well located

Customer review rating 4.4/5

David M. Friends - 20/10/2020 Confirmed reviews ALL

Over all good But couldn’t understand why the on line booking was in USD ?

Hi David, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. After looking into your booking, it does show that you booked through a third party which may be based in the USA. Should you wish to book direct next time to ensure NZD are taken, please feel free to go through your app or book directly with the hotel. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

good deal through red hot rooms

Customer review rating 4.4/5

Grant W. Families - 20/10/2020 Confirmed reviews ALL

great room and good discounted deal. Got a late checkout of 3.00pm which was very useful although you may want to tell your cleaning staff before they knock on the door and wonder why we are still there. Good food

Hi Grant, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Good stay

Customer review rating 4.4/5

M. Couples - 19/10/2020 Confirmed reviews ALL

Excellent recommended to all

Hi Jolene, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

excellent location (providing the lift is working )

Customer review rating 4.4/5

Anonymous Couples - 19/10/2020 Confirmed reviews ALL

Top service from all the staff at the hotel - except the lady on reception when we arrived who was not quite as welcoming .

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Quiet and comfy

Customer review rating 4.4/5

Carla B. Couples - 19/10/2020 Confirmed reviews ALL

Checked in online b4 arrival and asked for quiet room away from lift - unfortunately got room right by lift so asked to swap which was not a problem.

Dear Carla, We very much appreciate your comments regarding your stay at the Novotel Wellington. We apologize that your request to be far away from the elevator was not picked up. As this came after the original booking and shortly before your arrival, we were unaware of this preference. However, I am glad that we were able to accommodate your request after check-in. I do apologize that you didn't have enough towels for your stay. I will place an extra towel request on your profile so that we can ensure that future stays with Accor can accommodate this request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington
Customer review rating 4.4/5

Anonymous Friends - 19/10/2020 Confirmed reviews ALL

Everything was great, staff were so helpful

Hi Melissa, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Satisfied with the comfortable rooms and the cleanliness. meals were very good.

Customer review rating 4.4/5

Barry M. Families - 19/10/2020 Confirmed reviews ALL

We had originally booked to attend WOW, but with its cancellation the hotel was a very good location to explore the region.

Hi Barry, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Great location, great views. Good reception.

Customer review rating 4.4/5

Anonymous Couples - 18/10/2020 Confirmed reviews ALL

We enjoyed our stay and the wonderful view. Location was also great, close to all we needed.

Hi David, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Central location

Customer review rating 4.4/5

Tony Friends - 18/10/2020 Confirmed reviews ALL

Lovely rooms, very centrally located and very very clean (plus the staff were great!)

Hi Antonio, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

A very pleasant stay

Customer review rating 4.4/5

Julie Families - 18/10/2020 Confirmed reviews ALL

Nice and clean room.

Hi Julie, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Mostly fine

Customer review rating 4.4/5

Susan Solo - 18/10/2020 Confirmed reviews ALL

All well apart from the lift from the Lambton Quey entrance wasn't working one night, and there was no signage or indication about what to do . Fortunately a couple of security guards took me to the James Cook Hotel to use their lift and walked me to the Terrace entrance . If they had not been there I do not know what I could have done . Some information would have been helpful.

Dear Susan E., We very much appreciate your comments regarding your stay at the Novotel Wellington. I apologize that there was no information regarding the Lambton Quay lift. It is standard practice for our team to place a sign in the front of the lift advising our guests to use the James Cook lift, I will pass your comments to our team and ensure that this is being done in the future should we encounter further issues. Otherwise, I hope you enjoyed your stay with us and we look forward to welcoming you back in the future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

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