Novotel Wellington 4 stars

Name: Novotel Wellington Hotel | 4-Star City Hotel | ALL - ALL
Address: 133 The Terrace, WELLINGTON, 6011, NZ
Telephone: +6449181900
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 1,957 reviews

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133 The Terrace, 6011 WELLINGTON, New Zealand

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Novotel Wellington

Hotel that makes every moment matter

Novotel Wellington Hotel is nestled in the heart of the CBD, central to Parliament, Lambton Quay shopping, and walking distance to the waterfront's Te Papa Museum and Tākina, Wellington Convention & Exhibition Centre. Spacious guest rooms overlooking the harbor city welcome both leisure and business, with contemporary furnishings, flat screen TV, working desks and ensuite with baths to ensure comfort home away from home.

With sweeping City views and direct access to Lambton Quay by lift, you can't beat a relaxing stay at the Novotel Wellington Hotel, in New Zealand's capital. It is the ideal base for couples, groups and families alike. The Novotel Wellington helps you make the most of your stay, with tourism attractions and fine dining, all within walking distance. Also, sustainably certified with QualMark's Enviro Gold 4star Plus, offering an evolving eco-friendly experience.

Lift access takes you directly down to Lambton Quay, with Iconic attractions such as Te Papa, the Wellington Cable Car, the Botanical Gardens and the Waterfront are just moments away.

Welcome to Novotel Wellington, A Hotel that makes every moment matter. We can't wait to welcome you and make your stay wonderful!

Leigh FRAME, Hotel Management

Hotel extras

Direct access to business and shopping districts
Minutes to the waterfront, Te Papa Museum and Takina Convention & Exhibition center
Novotel big breakfast and contemporary local cuisine served at Caucus Restaurant and Bar
Rooms with a King Bed or interconnecting twin double beds with views of the harbor city
Connect Wi-Fi to multiple devices , and charge your electric vehicle during your stay.

Our accommodation(s)

Room

Superior Room with 1 King Bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Superior Twin Room with 2 Double Beds

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Double bed(s)

See availabilities

Room

Superior Room with 1 King Bed and City View

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Executive Room with 1 King Bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Superior Room with 2 Double Beds and City View

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Double bed(s)
Views: City View

See availabilities

Room

Executive Room with 2 Double Beds

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Double bed(s)
Views: City View

See availabilities

Room

ACCESSIBLE Superior Room with 1 King Bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Room

ACCESSIBLE Superior Room with 1 King Bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Novotel Wellington

133 The Terrace
6011 WELLINGTON
New Zealand

GPS:-41.28376, 174.774502

+64 4 918 1900

+64 4 918 1901

TE PAPA

Museums

Access: 190 m / 0.12 mi 15 min walk / 5 min drive

PARLIAMENT AND BEEHIVE

Historic monument

Access: 500 m / 0.31 mi 10 min walk / 10 min drive

MANNERS MALL

Cinema district

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

BATTS THEATRE

Entertainment/theatre district

Access: 500 m / 0.31 mi 15 min walk / 5 min drive

ST JAMES THEATRE

Entertainment/theatre district

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

OPERA HOUSE

Opera/symphony/concert hall

Access: 500 m / 0.31 mi 15 min walk / 10 min drive

CIRCA THEATRE

Entertainment/theatre district

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

DOWNSTAGE THEATRE

Entertainment/theatre district

Access: 500 m / 0.31 mi 15 min walk / 5 min drive

EMBASSY THEATRE

Cinema district

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

BOTANICAL GARDENS

Botanical gardens

Access: 2 km / 1.24 mi 30 min walk / 8 min drive

WESTPAC STADIUM

Sports centre

Access: 6 km / 3.73 mi 1 hrs 30 min walk / 20 min drive

RENOUF TENNIS CENTRE

Sports centre

TSB BANK ARENA

Entertainment centre

CITY GALLERY WELLINGTON

Art and Culture

COURTNEY PLACE

Restaurant and cafe district

LAMPTON QUAY

Shopping district

DAVID JONES

Shopping centre/mall

CUBA STREET

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers a buffet breakfast (6:30 AM to 10:00 AM on weekdays, 7:00 AM to 11:00 AM on weekends), all-day dining (10:00 AM to 10:00 PM), à la carte dinner (5:30 PM to 10:00 PM), and 24-hour room service.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 30 m² / 322.917 sq ft
Maximum seats capacity: 16
Maximum capacity for banquets: 14

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 1,957 reviews

Lee-anne G. Families - 7/5/2026 Confirmed reviews ALL

Dear Lee-Anne G., Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff provided you with excellent service and that you found your experience enjoyable. We look forward to welcoming you back in the future. Best regards, Leigh Frame General manager Novotel Wellington

Jordan P. Friends - 7/5/2026 Confirmed reviews ALL

Overall I feel slightly dissatisfied in my stay. When arrived to check in at 1430, check in starting from 1400 was advertised. When I went up to the desk the gentlemen was not very apologetic when saying my room was not ready. He did not offer to get in contact when it was ready for check in or anything. My friends and I decided to walk along the street until we decided to have anything try to see if it was ready. The room was quite nice when ready. Just felt a little disappointed with the service and late check in with little remorse.

Dear Jordan P., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Wellington. I sincerely apologize for the inconveniences you experienced during your check-in process. We strive to ensure that all rooms are ready for our guests by the advertised check-in time of 14:00; however, it appears that we did not meet this expectation during your visit. I regret to hear that the service you received at the front desk did not reflect the high standards we aim to provide. Our team is trained to offer a warm welcome and assist with any concerns, and it is disappointing to learn that we fell short in this instance. Your comments regarding the lack of proactive communication about the status of your room are invaluable, as they highlight an area where we can improve. We appreciate your understanding in allowing time for your room to be prepared and your choice to explore the local area in the meantime. I am pleased to hear that you found your room to be nice once it was ready. Your satisfaction is important to us, and we value your input as it helps us refine our services and enhance the overall guest experience. Thank you once again for your review. We hope to have the opportunity to welcome you back in the future, where we can provide you with a more seamless experience. Thai Le Front Office Manager Novotel Wellington

Michelle P. Business - 7/4/2026 Confirmed reviews ALL

Dear Michelle P., Thank you for your generous feedback. We are delighted to hear that you enjoyed our world-class service, the quality of our breakfast, and the comfort of your room. Your kind words will be shared with our team as they strive to provide exceptional experiences. Best regards, Leigh Frame General manager Novotel Wellington

Mcwilliams K. Business - 7/3/2026 Confirmed reviews ALL

Dear Mcwilliams K., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated the tranquility and comfort of your room. However, we regret that our menu options did not meet your expectations and that you found our location challenging. Best regards, Novotel Wellington

Jennifer T. Business - 7/2/2026 Confirmed reviews ALL

Dear Jennifer T., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our accommodations comfortable and our staff friendly. It is wonderful to know that our central location and cleanliness contributed positively to your experience. We look forward to welcoming you back on your next visit to Wellington. Thai Le Front Office Manager Novotel Wellington

Web-users rating

Other web-users rate our hotel

866 reviews 9/10 Location
1,151 reviews 7.6/10 Room
1,121 reviews 8.9/10 Service
20 reviews 4.4/10 WiFi
457 reviews 7.9/10 Cleanliness
313 reviews 8.3/10 Breakfast
235 reviews 5.2/10 Amenities
202 reviews 6.3/10 Value

95 reviews 9.2/10 Location
214 reviews 7.2/10 Room
221 reviews 8.7/10 Service
8 reviews 3.2/10 WiFi
83 reviews 7.3/10 Food
79 reviews 7.7/10 Cleanliness
49 reviews 5.4/10 Amenities
41 reviews 8/10 Breakfast

161 reviews 8.8/10 Location
214 reviews 7.9/10 Room
249 reviews 9/10 Service
91 reviews 8/10 Cleanliness
62 reviews 8.2/10 Breakfast
39 reviews 5.5/10 Amenities
35 reviews 6.2/10 Value

116 reviews 9.1/10 Location
183 reviews 8/10 Room
191 reviews 8.5/10 Service
75 reviews 7.8/10 Cleanliness
73 reviews 7.8/10 Food
35 reviews 8.4/10 Breakfast
33 reviews 6.5/10 Value
24 reviews 5/10 Amenities

22 reviews 9/10 Location
47 reviews 7.9/10 Room
44 reviews 9.2/10 Service
17 reviews 8.2/10 Cleanliness
17 reviews 7.5/10 Food
12 reviews 5.1/10 Amenities
11 reviews 8.4/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

The Novotel Wellington hotel offers several room categories to suit your needs:

Superior Room with 1 King Bed
Superior Twin Room with 2 Double Beds
Superior Room with 1 King Bed and City View
Executive Room with 1 King Bed
Superior Room with 2 Double Beds and City View
Executive Room with 2 Double Beds
Accessible Superior Room with 1 King Bed

Options include rooms with harbor or city views and interconnecting rooms for families.

What services and amenities are available?

At the Novotel Wellington hotel, we provide a variety of amenities to ensure a comfortable stay:

Free Wi-Fi with high-speed options for an additional fee
On-site and valet parking for an additional fee
Buffet breakfast at Caucus Restaurant for an additional fee
Air conditioning and Satellite TV with Chromecast
Wheelchair accessible facilities and rooms
Fitness center and 24/7 gym access
Caucus Restaurant and Caucus Bar
Meeting rooms and laundry services

What dining options are available?

What are the check-in and check-out times?

At Novotel Wellington, check-in is available from 02:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Wellington regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.