Novotel Wellington Hotel 4 stars

Customer review rating 4.4/5 9,303 reviews

ALLSAFE approved hotel

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Novotel Wellington
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+ 23 Services

Hotel extras

  • Direct access to business and shopping districts

  • Moments walk to the waterfront and event venues

  • The modern Caucus restaurant and bar offers contemporary cuisine and delectable drinks

  • Rooms with views of the harbour and the city

  • Modern conveniences like Wi-Fi, electric car recharging parking, and 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Wellington

133 The Terrace
6011 wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL :  INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Hotel services

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 9pm) as well as 24 hour room service.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • One Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 139 rooms
    • 6 rooms for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • No non-smoking room
    • 10 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel Additional charge
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
Access to property
  • TESLA Recharging Unit
    • On site
  • Valet park - onsite Additional charge
    • On site
    • 24 parking spaces
    • Private
    • TESLA recharging units
    • Electric car recharging units 7 kVA
    • Parking opened 24/7
    • Parking with security service
    • Valet parking
  • Self park - Prime Parking Additional charge
    • Near the property
    • No parking space
    • Public
    • Parking opened 24/7
    • Parking with security service
Well-being
  • In Balance Gym
    • On site
  • Synergy Health & Fitness Club
    • Nearby
Family
  • Services for children
    • Play area

Our accommodation(s)

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30

  • Maximum capacity: 16 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

9,303 reviews

TripAdvisor Rating 4.0/5

2,423 reviews

Excellent location great stay

Customer review rating 4.5/5

Lance K. Business - 19/10/2021 Confirmed reviews ALL

Great stay we find it has an excellent location with easy access to the city

Dear Lance K., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Lovely Room

Customer review rating 4.5/5

Karen Families - 19/10/2021 Confirmed reviews ALL

My daughter and I greatly enjoyed staying at the Novotel recently. The room was fresh and clean, we had a great view across the City towards the harbour, and we were greeted in our room with a welcome card, bottled water, and freshly made biscuits. The staff were friendly and helpful. My only criticism is of the lack of power of the hairdryer, the type that is built into the wall. They are really hopeless at drying and styling hair. I would recommend you introduce proper hair dryers to the rooms.

Dear Karen W., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Well located, friendly and clean

Customer review rating 4.0/5

J W. Couples - 19/10/2021 Confirmed reviews ALL

I stayed for three nights in Wellington and had a pleasant time staying at Novotel. All staff were friendly and helpful, and the room and general facilities were clean and comfortable.

Dear John W., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Yes good stay

Customer review rating 4.0/5

Fiona S. Friends - 18/10/2021 Confirmed reviews ALL

Comfy clean rooms, breakfast exceeded expectations

Dear Fiona S., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Puneeth Talari Front Office Manager

Well located

Customer review rating 3.5/5

Anonymous Families - 18/10/2021 Confirmed reviews ALL

Comfortable and convenient

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Well located and a very comfortable stay.

Customer review rating 4.0/5

Ian E. Couples - 18/10/2021 Confirmed reviews ALL

Very good

Dear Ian E., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Easy to get to. Enjoyed the stay

Customer review rating 5.0/5

Anonymous Families - 18/10/2021 Confirmed reviews ALL

Awesome staff. Good room

Dear Robyn D., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Puneeth Talari Front Office Manager

Comfortable and clean room

Customer review rating 4.5/5

Andrew Couples - 18/10/2021 Confirmed reviews ALL

Came for a short city culture break.

Excellent location

Customer review rating 5.0/5

Ken I. Couples - 17/10/2021 Confirmed reviews ALL

Professional staff that made the stay enjoyable. Comfortable, well service room that couldn't be faulted. Dinner service (2 nights) was excellent and the food was first class. Only experience that lacked quality, was breakfast. Courses slow at coming out, fractured delivery. Charging $4.50 for coffee when other drinks were included was dissppointing. Hence Frank no coffee. Because of the service on the first morning, ate out of the hotel the next two mornings. Overall enjoyed our stay and will certainly use Accor Hotels in the future.

Dear Ken I., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

good

Customer review rating 3.5/5

Marcelo L. Families - 17/10/2021 Confirmed reviews ALL

good

Dear Marcelo L., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Needs some improments

Customer review rating 3.0/5

Ray Business - 17/10/2021 Confirmed reviews ALL

Not up to Novotel std

Well Located

Customer review rating 4.0/5

Wendy Friends - 17/10/2021 Confirmed reviews ALL

I found the staff to be very friendly and efficient. Our room was very clean and tidy. We ate in the restaurant and out dinners were to a high standard.

Dear W A H., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Great Room and excellent service

Customer review rating 5.0/5

Ron S. Couples - 17/10/2021 Confirmed reviews ALL

Great Room and excellent service Thank you for acknowledging our wedding anniversary.

Dear Ron S., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Puneeth Talari Front Office Manager

Great location

Customer review rating 4.0/5

Preeda H. Families - 15/10/2021 Confirmed reviews ALL

The stay was very good even under COVID level 2 guidelines. The breakfast service was a bit inconsistent every day with different staff. this was the first time ine wellington with the family and found the location was great and entry on and off the motorway very easy.

Dear Preeda H., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Great stay!

Customer review rating 4.5/5

Andrea B. Solo - 15/10/2021 Confirmed reviews ALL

I was very impressed by the room, the dinner and the services offered.

Dear Andrea B., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Amazing stay!

Customer review rating 4.5/5

Toni Friends - 14/10/2021 Confirmed reviews ALL

The rooms are absolutely gorgeous and the city view was amazing! Only problem we had was phoning for room service for food, no one answered the phone so we ended up ordering from Uber! Other than that the staff was amazing nice and polite. :)

Dear Toni H., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Welly on a plate

TripAdvisor rating 5.0/5

angtarrant Business - 18/08/2021 TripAdvisor review

Loved the room. Staff were not versed well. One didn’t know about the pool. The other lady couldn’t sort my account. Otherwise great. The lift down to street needs cleaning. Not a good look as an entrance for the hotel.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services.

Great Location

TripAdvisor rating 4.0/5

lynda w Business - 25/07/2021 TripAdvisor review

Always a nice stay, handy to everything on either The Terrace or Lambton Quay, rooms are clean and tidy. Food of good quality, and beds are really comfortable. Staff are friendly. Breakfasts are good.

Dear Lynda, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Nice hotel in central location

TripAdvisor rating 5.0/5

julieeballantyne Business - 05/04/2021 TripAdvisor review

I stayed overnight for business. The room was well appointed and clean. The staff were helpful. As an Accor club member, I received a free welcome drink which was appreciated. The room had a harbour view, a desk, large bed, flat screen TV. The bathroom was nicely furnished although not super-new, with a shower over a bath - I have no complaints though. Only thing missing - a nespresso coffee machine in the room

We very much appreciate your comments regarding your stay at the Novotel Wellington. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Puneeth Talari Front Office Manager

Great place to stay

TripAdvisor rating 5.0/5

Camper66366128043 03/04/2021 TripAdvisor review

Such a convenient place to stay for central Wellington. The service and cleanliness of the hotel was spot on. The only slight negative was the price of the breakfasts seemed a bit high but not a problem as plenty of options nearby. Will definitely stay there whenever in Wellington.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Thank you, Puneeth Talari Front Office Manager

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