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Novotel Wellington Hotel 4 stars

Customer review rating 4.4/5 7,372 reviews
Novotel Wellington
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+ 22 Services
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Room 1

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Hotel extras

  • Direct access to both business and shopping districts

  • Moments walk to the waterfront and event venues

  • Dining in the modern Caucus restaurant and Bar

  • Modern Facilities - Connectable LCD TV, iPod/iPad® dock

  • Rooms with views of the Harbour and City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wellington

133 The Terrace
6011
wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Contact email

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL :   INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Our accommodations

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Accessible room

Superior Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Twin Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 King Bed and City View

  • Max. number of persons: 2
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Double Beds and City View

  • Max. number of persons: 4
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

CAUCUS RESTAURANT

Type of cuisine: International

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 10pm) as well as 24 hour room service.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAUCUS BAR

Photo non contractuelle / Strictly non binding

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30 m²

  • Maximum capacity: 16 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,372 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,363 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good location for me, room service great

Customer review rating 4.4/5

Leigh Business - 13/02/2020 Confirmed reviews ALL

No issues at all, all staff were helpful

Hi Bettina Leigh, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Location and services excellent

Customer review rating 4.4/5

Denise M. Couples - 11/02/2020 Confirmed reviews ALL

Kudos to Kiah and Mitchell for problem solving a situation involving a package that was sent (but did not arrive) from the Rotorua Novatel. Kiah was especially effective in developing a plan, implementing it, and following up...she went above and beyond in every way. I hope she is part of a mentorship program for your new employees...her problem solving skills are stellar. Our room and the amenties were as expected - well done.

Hi Denise, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. Your comments will be shared with Kiah and Mitchell and I am sure they would be pleased to hear it. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Easy Walking distance

Customer review rating 4.4/5

Lorna G. Friends - 11/02/2020 Confirmed reviews ALL

Receptionist explained well how to get to the venue we were going to and how to get back into the building after hours. Beds were comfortable - pillows provided and duvet feathers had clumped together - but worked ok. Dining staff very friendly.

Hi Lorna, Thank you for the feedback regarding your recent stay at the Novotel Wellington. I am sorry to hear that your tea amenities weren't up to your expectation, rest assured your feedback has been passed on to the housekeeping manager and they will be taking appropriate measures to avoid future occurrence. Once again thank you for the feedback, and we look forward to welcoming you back again. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Great views, comfortable room

Customer review rating 4.4/5

De-arna Families - 11/02/2020 Confirmed reviews ALL

Very impressed that our room was available approximately 9am when we arrived to drop our bags off and were given access to the room straight away.

Hi De-arna, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Friendly and helpful staff

Customer review rating 4.4/5

Dion E. Business - 11/02/2020 Confirmed reviews ALL

Hosted our team efficiently and effectively. Location is great and cleanliness of rooms is to a high standard.

Hi Dion, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Great location

Customer review rating 4.4/5

Michael B. Friends - 11/02/2020 Confirmed reviews ALL

Nice welcome. Smooth check in and welcome drink appreciated.

Hi Michael, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Nice Hotel

Customer review rating 4.4/5

David Families - 11/02/2020 Confirmed reviews ALL

Good experience but the bed in room 804 was worn out and was tilting towards the head end

Hi David, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. Your comments about the bed have been shared with the upper management and the executive houskeeper, who will be taking appropriate measure to prevent future occurrence. Once againg we are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Well located

Customer review rating 4.4/5

Michael F. Couples - 10/02/2020 Confirmed reviews ALL

3x nights including weekend. Great central location from which to operate from (leisure trip). Staff were extremely helpful and courteous.

Hi Michael, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Another great Accor stay

Customer review rating 4.4/5

Dean T. Business - 10/02/2020 Confirmed reviews ALL

Headed to Wgtn for work and had the family tag along for two nights here. Great service and experience in the hotel. Location is fab for walks and shopping (my wife tells me) and parking is very convenient.

Hi Dean, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Good Location.

Customer review rating 4.4/5

Rp Couples - 09/02/2020 Confirmed reviews ALL

Location very good. Breakfasts very good, room good to very good. Parking terrible. Should be included with room and suitable for a "standard" sized SUV. (Height and manuverability). Wifi access variable. Once working it was OK but getting an initial connection seemed slow & of mixed success.

Hi Richard, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. I am sorry you had difficulties with our parking. We are very fortunate at Novotel Wellington to be able to offer all our guests two options for parking, as well as ample street parking. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

Great Service and location

Customer review rating 4.4/5

C L. Couples - 09/02/2020 Confirmed reviews ALL

Very happy with the check in and out and the room was good size with a view

Hi christopher, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Friendly staff

Customer review rating 4.4/5

Kevin Couples - 08/02/2020 Confirmed reviews ALL

Friendly staff from check in to check out.

Hi Kevin, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. I'll be sure to pass on your kind words to the team. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Convenient

Customer review rating 4.4/5

Anonymous Solo - 08/02/2020 Confirmed reviews ALL

Very comfortable

Good Morning, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad your stay was comfortable and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Good stay, great location

Customer review rating 4.4/5

Sharks Business - 07/02/2020 Confirmed reviews ALL

Business trip

Hi Sharks, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Good two night stop.

Customer review rating 4.4/5

Michael H. Couples - 06/02/2020 Confirmed reviews ALL

Everything a city centre hotel should provide was here. Breakfast alternatives were vey good. Only shortcoming was very poor login to WiFi. Much worse than every other place we have stayed in during our NZ holiday.

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Good stay

Customer review rating 4.4/5

Debbie W. Families - 06/02/2020 Confirmed reviews ALL

Awesome staff good location great food will definitely go back

Hi Debbie, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Bhasin Assistant Manager Novotel Wellington

Good stay

Customer review rating 4.4/5

Dale Business - 06/02/2020 Confirmed reviews ALL

I had a pleasant stay at Novotel, room was comfortable, location is good, staff were friendly

Hi Dale, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

It’s an average stay

Customer review rating 4.4/5

Dylon Families - 05/02/2020 Confirmed reviews ALL

The location was great, close to the parliament, Lambton Quay, and cable car. However because of fixed windows, ventilation was poor and we have had funny odours in our room, which were not delightful. Clearly the fixed windows were a part of earthquake precautions but still, there must be ways to improve ventilation.

Dear Zhiheng, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Great Location

Customer review rating 4.4/5

Lauren Couples - 05/02/2020 Confirmed reviews ALL

Excellent check in, the attendant was very knowledgeable about Wellington, activities, transportation, what to see in a short time frame. Room very comfortable , quiet, excellent block-out curtains. Easy t get to the piers form the hotel.

Dear Lauren B., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Comfortable and quiet

Customer review rating 4.4/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Friendly and professional welcome Comfortable and quiet rooms Good selectionfor breakfast

Hi William, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington
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