Novotel Wellington Hotel 4 stars

Name: Novotel Wellington
Address: WELLINGTON, 6011, NEW ZEALAND
Telephone: (+64)4/9181900
Rating: 4.4

Customer review rating 4.4/5 9,303 reviews

ALLSAFE approved hotel

Best price guarantee

How it works?

See on a map

+ 23 Services

Novotel Wellington Hotel

Hotel that makes every moment matter

Welcome to a hotel that makes every moment matter. We can't wait to make your stay wonderful.

Leigh FRAME, Hotel Manager

Novotel Wellington Hotel is nestled in the heart of the CBD, close to iconic attractions that draw guests to the city. Our modern rooms complement the vibrant city, with pops of accent colours to make your stay memorable. All our rooms prioritise contentment and style. Comfortable furnishings, televisions, working desks, and plenty of natural light help you settle into your home away from home.

With sweeping City views and direct access to Lambton Quay by lift, you can't beat a relaxing stay at the Novotel Wellington Hotel, in New Zealand's capital. Novotel Wellington is the ideal base for couples, groups and families alike. The Novotel Wellington Hotel helps you make the most of your stay, with tourism attractions, fine dining, and so much more all within walking distance.

Exceptional dining, entertainment, and shopping surrounds you, and iconic attractions-Te Papa, the Wellington Cable Car, Botanical Gardens, and the Waterfront-are just moments away.

Hotel extras

Direct access to business and shopping districts
Moments walk to the waterfront and event venues
The modern Caucus restaurant and bar offers contemporary cuisine and delectable drinks
Rooms with views of the harbour and the city
Modern conveniences like Wi-Fi, electric car recharging parking, and 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Wellington

133 The Terrace
6011 wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Check-in from 14h00

Check out up to 11h00

TRANZ RAIL : INTER CITY BU WELLINGTON

By plane
WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Hotel services

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 9pm) as well as 24 hour room service.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 11h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Breakfast
- Breakfast à la carte Additional charge
- Room service Additional charge
Room service
- Cold snacks
- Hot meals

One Meeting room

Wheelchair accessible hotel

Hotel informations
- 139 rooms
- 6 rooms for people with reduced mobility
- No family room
- 8 connecting rooms
- No non-smoking room
- 10 floors
Languages spoken at the hotel
- English
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High speed transmission line Additional charge
- WiFi in the communal areas
- High Speed WiFi Additional charge
- WiFi at the hotel Additional charge
- High Speed internet Additional charge
Air conditioning
- Air Conditioning
Reduced mobility Facilities
100% Non Smoking Property
Check In & Check-out facilities
- Late Checkout
- Express check-out
- Express check-in
Porter
- Porter
Concierge
- Concierge
Desk equipment available
- Plugs and converters available on desks

TESLA Recharging Unit
- On site
Valet park - onsite Additional charge
- On site
- 24 parking spaces
- Private
- TESLA recharging units
- Electric car recharging units 7 kVA
- Parking opened 24/7
- Parking with security service
- Valet parking
Self park - Prime Parking Additional charge
- Near the property
- No parking space
- Public
- Parking opened 24/7
- Parking with security service

In Balance Gym
- On site
Synergy Health & Fitness Club
- Nearby

Services for children
- Play area

Our accommodation(s)

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Superior Room with 1 King Bed

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior Twin Room with 2 Double Beds

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior Room with 1 King Bed and City View

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Executive Room with 1 King Bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 2 Double Beds and City View

Max. number of persons: 4
Area: From 25 m² / 269 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Executive Room with 2 Double Beds

Max. number of persons: 4
Area: From 25 m² / 269 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 30 m²
Maximum capacity: 16 people
Maximum banquet capacity: 14 people

Find out more

Excellent location great stay

Lance K. Business - 19/10/2021 Confirmed reviews ALL

Great stay we find it has an excellent location with easy access to the city

Dear Lance K., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Lovely Room

Karen Families - 19/10/2021 Confirmed reviews ALL

My daughter and I greatly enjoyed staying at the Novotel recently. The room was fresh and clean, we had a great view across the City towards the harbour, and we were greeted in our room with a welcome card, bottled water, and freshly made biscuits. The staff were friendly and helpful. My only criticism is of the lack of power of the hairdryer, the type that is built into the wall. They are really hopeless at drying and styling hair. I would recommend you introduce proper hair dryers to the rooms.

Dear Karen W., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Well located, friendly and clean

J W. Couples - 19/10/2021 Confirmed reviews ALL

I stayed for three nights in Wellington and had a pleasant time staying at Novotel. All staff were friendly and helpful, and the room and general facilities were clean and comfortable.

Dear John W., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Yes good stay

Fiona S. Friends - 18/10/2021 Confirmed reviews ALL

Comfy clean rooms, breakfast exceeded expectations

Dear Fiona S., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Puneeth Talari Front Office Manager

Well located

Anonymous Families - 18/10/2021 Confirmed reviews ALL

Comfortable and convenient

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Well located and a very comfortable stay.

Ian E. Couples - 18/10/2021 Confirmed reviews ALL

Very good

Dear Ian E., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Easy to get to. Enjoyed the stay

Anonymous Families - 18/10/2021 Confirmed reviews ALL

Awesome staff. Good room

Dear Robyn D., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Puneeth Talari Front Office Manager

Comfortable and clean room

Andrew Couples - 18/10/2021 Confirmed reviews ALL

Came for a short city culture break.

Excellent location

Ken I. Couples - 17/10/2021 Confirmed reviews ALL

Professional staff that made the stay enjoyable. Comfortable, well service room that couldn't be faulted. Dinner service (2 nights) was excellent and the food was first class. Only experience that lacked quality, was breakfast. Courses slow at coming out, fractured delivery. Charging $4.50 for coffee when other drinks were included was dissppointing. Hence Frank no coffee. Because of the service on the first morning, ate out of the hotel the next two mornings. Overall enjoyed our stay and will certainly use Accor Hotels in the future.

Dear Ken I., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

good

Marcelo L. Families - 17/10/2021 Confirmed reviews ALL

good

Dear Marcelo L., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Needs some improments

Ray Business - 17/10/2021 Confirmed reviews ALL

Not up to Novotel std

Well Located

Wendy Friends - 17/10/2021 Confirmed reviews ALL

I found the staff to be very friendly and efficient. Our room was very clean and tidy. We ate in the restaurant and out dinners were to a high standard.

Dear W A H., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Great Room and excellent service

Ron S. Couples - 17/10/2021 Confirmed reviews ALL

Great Room and excellent service Thank you for acknowledging our wedding anniversary.

Dear Ron S., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Puneeth Talari Front Office Manager

Great location

Preeda H. Families - 15/10/2021 Confirmed reviews ALL

The stay was very good even under COVID level 2 guidelines. The breakfast service was a bit inconsistent every day with different staff. this was the first time ine wellington with the family and found the location was great and entry on and off the motorway very easy.

Dear Preeda H., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Great stay!

Andrea B. Solo - 15/10/2021 Confirmed reviews ALL

I was very impressed by the room, the dinner and the services offered.

Dear Andrea B., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Amazing stay!

Toni Friends - 14/10/2021 Confirmed reviews ALL

The rooms are absolutely gorgeous and the city view was amazing! Only problem we had was phoning for room service for food, no one answered the phone so we ended up ordering from Uber! Other than that the staff was amazing nice and polite. :)

Dear Toni H., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Welly on a plate

angtarrant Business - 18/08/2021 TripAdvisor review

Loved the room. Staff were not versed well. One didn’t know about the pool. The other lady couldn’t sort my account. Otherwise great. The lift down to street needs cleaning. Not a good look as an entrance for the hotel.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services.

Great Location

lynda w Business - 25/07/2021 TripAdvisor review

Always a nice stay, handy to everything on either The Terrace or Lambton Quay, rooms are clean and tidy. Food of good quality, and beds are really comfortable. Staff are friendly. Breakfasts are good.

Dear Lynda, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Nice hotel in central location

julieeballantyne Business - 05/04/2021 TripAdvisor review

I stayed overnight for business. The room was well appointed and clean. The staff were helpful. As an Accor club member, I received a free welcome drink which was appreciated. The room had a harbour view, a desk, large bed, flat screen TV. The bathroom was nicely furnished although not super-new, with a shower over a bath - I have no complaints though. Only thing missing - a nespresso coffee machine in the room

We very much appreciate your comments regarding your stay at the Novotel Wellington. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Puneeth Talari Front Office Manager

Great place to stay

Camper66366128043 03/04/2021 TripAdvisor review

Such a convenient place to stay for central Wellington. The service and cleanliness of the hotel was spot on. The only slight negative was the price of the breakfasts seemed a bit high but not a problem as plenty of options nearby. Will definitely stay there whenever in Wellington.

Our most recent 20 reviews

In partnership with TripAdvisor