Novotel Wellington 4 stars

Customer review rating (ALL Rating) 4.4/5 1,975 reviews

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Description

Hotel extras

  • Direct access to business and shopping districts

  • Minutes to the waterfront, Te Papa Museum and Takina Convention & Exhibition center

  • Novotel big breakfast and contemporary local cuisine served at Caucus Restaurant and Bar

  • Rooms with a King Bed or interconnecting twin double beds with views of the harbor city

  • Connect Wi-Fi to multiple devices , and charge your electric vehicle during your stay.

Our accommodation(s)

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Hotel location

Novotel Wellington

133 The Terrace
6011 WELLINGTON
New Zealand

GPS:-41.28376, 174.774502

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers a buffet breakfast (6:30 AM to 10:00 AM on weekdays, 7:00 AM to 11:00 AM on weekends), all-day dining (10:00 AM to 10:00 PM), à la carte dinner (5:30 PM to 10:00 PM), and 24-hour room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,975 reviews

Customer review rating 4.5/5

Scarlett L. Families - Confirmed reviews ALL

Continuous exceptional service from the staff provided

Dear Scarlett L., Thank you for your kind words regarding our staff's exceptional service. We strive to provide an excellent experience for all our guests, and it is gratifying to know that we met your expectations. Best regards, Thai Le Front Office Manager Novotel Wellington

Customer review rating 4.5/5

Peter F. Business - Confirmed reviews ALL

It works for me

Dear Peter F., Thank you for your feedback. We are pleased to hear that your experience at Novotel Wellington met your expectations. Our team strives to provide a comfortable and enjoyable stay for all our guests, and it is gratifying to know that we were able to achieve this for you. We look forward to welcoming you back in the future. Thai Le Front Office Manager Novotel Wellington

Customer review rating 4.0/5

Sunitha S. Families - Confirmed reviews ALL

Nice stay

Dear Sunitha S., Thank you for your kind words regarding your recent experience at Novotel Wellington. We are delighted to hear that your stay was comfortable and enjoyable. The comfort of our guests is our top priority, and it is rewarding to know that we met your expectations. We look forward to welcoming you back in the future. Thai Le Front Office Manager Novotel Wellington

Customer review rating 3.5/5

Suzanne G. Friends - Confirmed reviews ALL

Happy with everything except not getting my discount off the meals. I renew my accor plus every year. You cannot change the goal post half way through.

Dear Ms. G., Thank you for taking the time to share your feedback regarding your recent stay with us. I’m delighted to hear that you enjoyed our convenient location. I’m sorry for the confusion and disappointment regarding the dining discount. Please allow me to clarify that the Accor Plus program has recently been discontinued and transitioned to the Accor Explore membership. As a result, Accor Plus memberships are no longer being renewed, which may have led to the misunderstanding during your stay. We truly value your loyalty as an Accor ALL member and appreciate your continued support. Your feedback is important to us, and we will ensure our team communicates these changes more clearly to avoid similar situations in the future. Kind regards, Thai Le Front Office Manager Novotel Wellington

Customer review rating 1.5/5

Ryan G. Families - Confirmed reviews ALL

The room was average. Cracked and lifting tiles in the bathroom. It was small. Beds were small. Not sure how a four star is justified.

Dear Ryan G., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about the room and bathroom conditions, as well as the size of the beds. Your insights are invaluable in helping us evaluate our facilities and enhance our guest experience. We sincerely hope to have the opportunity to welcome you back in the future for a more satisfying stay. Thai Le Front Office Manager Novotel Wellington

Other web-users rate our hotel

  • 907 reviews 9/10 Location
  • 1,189 reviews 7.7/10 Room
  • 1,159 reviews 8.8/10 Service
  • 20 reviews 5.1/10 WiFi
  • 482 reviews 7.9/10 Cleanliness
  • 323 reviews 8.2/10 Breakfast
  • 249 reviews 5.2/10 Amenities
  • 207 reviews 6.1/10 Value

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