Sofitel Adelaide 5 stars

Customer review rating (ALL Rating) 4.4/5 4,166 reviews

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Description

Hotel extras

  • 5-star French luxury in the heart of Adelaide

  • Lavish suites and rooms with stunning views of the Adelaide coast, hills and city skyline

  • Club Millésime offering an exclusive, personalised service

  • Garçon Bleu – a modern French restaurant celebrating local produce

  • Déjà Vu Champagne Bar – a chic venue for cocktails and city views

Our accommodation(s)

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Hotel location

Sofitel Adelaide

108 Currie Street
5000 ADELAIDE
Australia

GPS:-34.9242253, 138.5956574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GARCON BLEU

For a gastronomy experience to impress, Garcon Bleu blends French flavours with locally sourced produce for a surprise Australian twist. Indulge in exquisite menus created with a certain savoir faire, inspired by the seasons and cooked to perfection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  4,166 reviews

Customer review rating 5.0/5

Robert F. Couples - Confirmed reviews ALL

So wonderful to have such a large, soft, comfortable bed to sleep in after 3 nights sleeping in a narrow single bed on a bumpy train. The room was beautiful and the buffet breakfast was delicious!

Bonjour Robert, We are delighted to hear you had a wonderful and comfortable time with us at Sofitel Adelaide. We appreciate your kind review and words and are happy to hear you got the rest you deserved following the journey. We look forward to seeing you again soon! Merci, Rasoul Guest Experience Executive

Customer review rating 4.5/5

Emily K. Couples - Confirmed reviews ALL

Wonderful accomodation in the heart of the city. Excellent facilities. Staff were kind and accomodating. Only feedback I have is that the water pressure in the shower was not great, which was surprising.

Customer review rating 1.5/5

Peter M. Families - Confirmed reviews ALL

Dissatisfied with the check in and first hour My wife arrived earlier in the day, asked to be informed when room was ready with her mobile number given. She had to ask several times, before finally getting the key, but was never going to be informed by reception. She had shower with no shampoo, she was in the shower wet! rang reception, took 20 mins to come up with shampoo standing in a bathrobe. The guy couldn't open shampoo container, another 10 minutes to get key for shampoo container Then walked dirty shoes all over bathroom floor He then had to get a mop and mop the floor Absolute nightmare

Bonjour Peter, Thank you for taking the time to share your experience at Sofitel Adelaide. I sincerely apologise for the inconveniences you and your wife encountered during your recent stay during the start of your stay. I regret to learn about the challenges you faced during the check-in process and the lack of communication regarding the readiness of your room. Your wife's experience of having to inquire multiple times is not reflective of our usual standards, and I appreciate you bringing this to our attention. Whilst we are unable to guarantee the readiness of a room until 3pm due to high occupancies, we do need to be transparent and attentive to our earlier requests. The absence of shampoo in your room is indeed unacceptable, particularly when it led to further frustration during your wife's shower. I apologise for the delay in delivering the shampoo and the subsequent challenges the staff faced in addressing the situation. I will ensure your feedback is passed to our Executive Housekeeper to action and improve her team's attentiveness to these requests. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service that we are known for. Please feel free to reach out if there is anything you would like to discuss. Merci, Rasoul Guest Experience Executive

Customer review rating 5.0/5

Loretta R. Business - Confirmed reviews ALL

Fantastic. Treated like a princess!!

Customer review rating 5.0/5

Jeanette S. Couples - Confirmed reviews ALL

We love the hotel - friendly staff - breakfast every morning what a welcome as we arrived to check in - what an asset to Sofitel - then into the Club and the same response staff remembered us from our previous visit -,

Bonjour Jeanette, We are truly glad to hear you had a perfect time with us at Sofitel Adelaide and that you were made to feel at home by our team. Thank you for your kind words and for taking the time to leave us a review. We look forward to seeing you again soon for another lovely stay! Merci, Rasoul Guest Experience Executive

Other web-users rate our hotel

  • 785 reviews 8.9/10 Location
  • 1,873 reviews 7.9/10 Room
  • 2,125 reviews 7.9/10 Service
  • 9 reviews 5.6/10 WiFi
  • 681 reviews 6.7/10 Food
  • 546 reviews 9/10 Vibe
  • 475 reviews 6.8/10 Breakfast
  • 475 reviews 6/10 Cleanliness

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