Mercure Hotel Hannover Oldenburger Allee 4 stars

Customer review rating (ALL Rating) 4.2/5 585 reviews

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Description

Hotel extras

  • 150 air-conditioned guest rooms

  • City center can be reached in just 15 minutes by public transport

  • Hotel parking garage as well as parking places right next to the hotel

  • Only 766 yards (700 m) from highway exit A7 "Hannover-Lahe"

  • Large shopping center within walking distance

Our accommodation(s)

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Hotel location

Mercure Hotel Hannover Oldenburger Allee

Oldenburger Allee 1
30659 HANNOVER
Germany

GPS:52.41676, 9.8271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE JARDIN

The Le Jardin restaurant specializes in delicious dishes based on Mediterranean cuisine. Enjoy popular classics at lunchtime or in the evening, and sit on the terrace when the weather is good! The restaurant is open from 12 noon to 10:00pm.

Our guest reviews

Our guest reviews

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ALL Rating  4.2/5  585 reviews

Customer review rating 5.0/5

Anonymous Confirmed reviews ALL

Alles top

Sehr geehrter Gast, Wir danken Ihnen herzlich für Ihr positives Feedback. Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren. Ihr Lob motiviert unser Team, weiterhin exzellenten Service zu bieten. Mit freundlichen Grüßen, Mercure Hotel Hannover Oldenburger Allee

Customer review rating 5.0/5

Brinza M. Business - Confirmed reviews ALL

Alles super

Sehr geehrter Gast, vielen Dank für Ihre positive Rückmeldung. Es freut uns sehr zu hören, dass Ihr Aufenthalt bei uns angenehm war und alle Ihre Erwartungen erfüllt wurden. Ihr Lob ist eine großartige Motivation für unser Team. Mit freundlichen Grüßen, Mercure Hotel Hannover Oldenburger Allee

Great customer service in bar area

Customer review rating 5.0/5

Kenny Business - Confirmed reviews ALL

The member of staff Natalie is super helpful, friendly and attentive to our needs on this visit. Great new rooms after staying here over a year ago with great improvement

Dear Kenny, Thank you for your kind words regarding our bar area and the service provided by Natalie. We are pleased to hear that she made your visit enjoyable with her attentiveness and friendliness. Your feedback is greatly appreciated. Best regards, Mercure Hotel Hannover Oldenburger Allee

I suggest this hotel

Customer review rating 4.0/5

Gabriele P. Business - Confirmed reviews ALL

Very good poisition close to train stop, easy to go to exhibition hall and only 15minutes from airport. Good price and quality, to improve the breakfast.

Dear Guest, Thank you for your positive feedback regarding our location and value. We appreciate your suggestion concerning breakfast improvements and will consider it as we strive to enhance our guests' experiences. Best regards, Mercure Hotel Hannover Oldenburger Allee

Clean and nice hotel, but the services are disappointing.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is nice and clean. The staff is nice. The room’s size was good. They also had a baby crib prepared for our little one, as we requested. But generally the services are disappointing: Even though it’s advertised in their app, they don’t have room service. The restaurant’s menu in their app is not corresponding to the actual selection. Generally, their app is not updated. There’s no phone in the room to contact the reception & ask about further details. The minibar’s selection in the superior room is limited to 4 soft drinks. I didn’t like their coffee’s taste. All in all, a good hotel but overpriced compared to the services’ quality.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Hotel Hannover Oldenburger Allee. We are pleased to hear that you found our hotel clean and the staff accommodating, and that we could provide a crib for your little one as requested. However, we sincerely apologize for the disappointment you experienced with our services. Your comments regarding the inconsistencies in our app and the lack of room service have been duly noted. We understand how important accurate information is for our guests and are committed to improving our digital platforms. Additionally, we recognize your concerns regarding the minibar selection and the coffee quality, and we appreciate your insights as they help us enhance our offerings. We aim to provide a high-quality experience for our guests, and we regret that we did not meet your expectations during your visit. Thank you once again for your valuable feedback. Best regards, Mercure Hotel Hannover Oldenburger Allee

Other web-users rate our hotel

  • 204 reviews 8.2/10 Location
  • 583 reviews 6.9/10 Room
  • 446 reviews 8.4/10 Service
  • 13 reviews 8.6/10 WiFi
  • 286 reviews 5.3/10 Cleanliness
  • 282 reviews 7.4/10 Comfort
  • 244 reviews 7.8/10 Breakfast
  • 148 reviews 4.4/10 Food

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