Mercure Hotel Hannover Oldenburger Allee 4 stars

Customer review rating (ALL Rating) 4.3/5 140 reviews

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Description

Hotel extras

  • 150 air-conditioned guest rooms

  • City center can be reached in just 15 minutes by public transport

  • Hotel parking garage as well as parking places right next to the hotel

  • Only 766 yards (700 m) from highway exit A7 "Hannover-Lahe"

  • Large shopping center within walking distance

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Hannover Oldenburger Allee

Oldenburger Allee 1
30659 HANNOVER
Germany

GPS:52.41676, 9.8271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE JARDIN

The Le Jardin restaurant specializes in delicious dishes based on Mediterranean cuisine. Enjoy popular classics at lunchtime or in the evening, and sit on the terrace when the weather is good! The restaurant is open from 12 noon to 10:00pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  140 reviews

Customer review rating 4.5/5

Wolfgang A. Business - Confirmed reviews ALL

Dear Mr. A., Thank you for your feedback regarding your recent stay. We appreciate your comments regarding the temperature regulation in your room. We understand the importance of comfort during your visit and will take your feedback into consideration for future improvements. Goodbye and best regards, Mercure Hotel Hannover Oldenburger Allee

Customer review rating 3.5/5

Stephanie K. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the discomfort you experienced due to the room conditions and the difficulties with the window accessibility. While we strive to ensure a pleasant environment for our guests, I regret that we did not meet your expectations in this instance. Your comments are invaluable for our ongoing improvement efforts, and I will ensure they are shared with the appropriate team. We appreciate your understanding and hope to provide you with a better experience in the future. Best regards, Mercure Hotel Hannover Oldenburger Allee

Customer review rating 1.5/5

Liam C. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologize for the inconveniences you experienced during your visit. It is disheartening to learn that your room did not meet our cleanliness standards and that you encountered issues with the bed's comfort. Please rest assured that the concerns you raised will be reviewed with our housekeeping team to ensure better attention to detail in the future. I appreciate your comments about the service levels in our dining area and the pricing of our food offerings. We strive to provide quality meals and attentive service, and I regret that we fell short in your case. While I understand your disappointment regarding the lack of compensation during your stay, our policy is to address issues as they arise based on availability and operational capacity. Thank you once again for your valuable input. We hope to have the opportunity to welcome you back for a more satisfactory experience in the future. Best regards, Mercure Hotel Hannover Oldenburger Allee

Customer review rating 4.0/5

Daniela W. Business - Confirmed reviews ALL

Sehr geehrter Gast, Vielen Dank für Ihre Rückmeldung. Es tut uns leid zu hören, dass die Einrichtung und Sauberkeit in Ihrem Zimmer nicht Ihren Erwartungen entsprochen haben. Wir schätzen Ihr Feedback und werden es in zukünftige Planungen einbeziehen. Mit freundlichen Grüßen, Mercure Hotel Hannover Oldenburger Allee

Customer review rating 4.5/5

Daniela W. Business - Confirmed reviews ALL

Sehr geehrter Gast, vielen Dank für Ihr positives Feedback. Es freut uns sehr zu hören, dass Sie mit der Bequemlichkeit der Matratzen sowie der angenehmen Temperatur in Ihrem Zimmer zufrieden waren. Ihr Lob über unser freundliches Personal wissen wir sehr zu schätzen. Mit freundlichen Grüßen, Mercure Hotel Hannover Oldenburger Allee

Other web-users rate our hotel

  • 214 reviews 8.2/10 Location
  • 582 reviews 7.1/10 Room
  • 453 reviews 8.5/10 Service
  • 12 reviews 7.8/10 WiFi
  • 276 reviews 5.2/10 Cleanliness
  • 238 reviews 7.7/10 Breakfast
  • 144 reviews 4.3/10 Food
  • 99 reviews 5.6/10 Amenities

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