Mercure Hotel Hannover Oldenburger Allee 4 stars

Customer review rating (ALL Rating) 4.2/5 570 reviews

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Mercure Hotel Hannover Oldenburger Allee - Image 4
Oldenburger Allee 1, 30659 HANNOVER, Germany

Description

Hotel extras

  • 150 air-conditioned guest rooms

  • City center can be reached in just 15 minutes by public transport

  • Hotel parking garage as well as parking places right next to the hotel

  • Only 766 yards (700 m) from highway exit A7 "Hannover-Lahe"

  • Large shopping center within walking distance

Our accommodation(s)

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Hotel location

Mercure Hotel Hannover Oldenburger Allee

Oldenburger Allee 1
30659 HANNOVER
Germany

GPS:52.41676, 9.8271

Telephone
Fax +49 511 6155555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE JARDIN

The Le Jardin restaurant specializes in delicious dishes based on Mediterranean cuisine. Enjoy popular classics at lunchtime or in the evening, and sit on the terrace when the weather is good! The restaurant is open from 12 noon to 10:00pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  570 reviews

TripAdvisor Rating  3.5/5  325 reviews

Terrible building - absolutely not 4 stars

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I was your guest during the largest trade fair in Europe, EuroTier. What I don't understand is that your bar was open from 6:00 p.m. Couldn't it be opened earlier during the busy times in the city? Overall, I am not satisfied with the reception service, the gentleman who checked me in gave the impression of someone who doesn't care about the guests at the hotel at all. I wish you good luck, because you have a lot of work ahead of you to maintain 4 stars after year 2027... colsed during fairs...

Very pleasant experience nice staff and very helpful

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very pleasant experience, professional staff, a bit noisy in the restaurant, overall a very nice stay. Excellent parking facilities and amenities.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Hotel Hannover Oldenburger Allee

Top, nettes Team & solides Hotel

Customer review rating 5.0/5

Moritz H. Business - Confirmed reviews ALL

Top, nettes Team & solides Hotel

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Mercure Hotel Hannover Oldenburger Allee

Very good not over the top.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Stilistic decoration at the entrance area. Very nice and competent front desk. Comfortable bed, nice looking and clean rooms. Nothing to complain so far....and Germans like to complain. ;)

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Hotel Hannover Odlenburger Allee

The hotel is OK, enough for a short business trip

Customer review rating 3.0/5

Jonathan Q. Business - Confirmed reviews ALL

This hotel is just OK, nothing impressing, no bells and whistles. Upon arrival, they forgot to mention there is no daily cleaning of the room. I find it out by myself after being the same room for three days without having any cleaning. I asked a reception and they explained me that they’re not doing cleaning of the room, except if the customer asked specifically for it… which is fine for me as long as front desk inform the guest about it, which they didn’t. Also, I would’ve expected some kind of point compensation like many other Mercure hotels propose in exchange for not doing room cleaning. Also during dinner when I asked for a glass of water, I had to insist to have tapwater, the waiter was insisting to sell me a bottle of water instead, and initially told me that it is not possible to have tapwater. The only water I could have would be if I buy a glass of water. After all she came back with a glass of tapwater and the next dinners as well, but I found little bit uncomfortable that I had to insist to have free water. Small gym, no lemon-water at check in counter, etc…

Dear Guest, thank you for sharing your feedback with us. We apologize for the oversight in not informing you about our policy regarding daily room cleaning. On the reception desk is a information about, that we do not cleaning. We will address this internally to ensure better communication with our guests in the future. Regarding the issue with the water service during dinner, we appreciate your understanding and will remind our staff to offer tap water promptly when requested. We value your input and will strive to improve our services. We hope to have the opportunity to welcome you back and provide you with a more seamless experience. Warm regards, Mercure Hotel Hannover Oldenburger Allee

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Other web-users rate our hotel

  • 239 reviews 8.6/10 Location
  • 602 reviews 6.3/10 Room
  • 449 reviews 8.6/10 Service
  • 18 reviews 8.5/10 WiFi
  • 295 reviews 4.4/10 Cleanliness
  • 253 reviews 7.9/10 Breakfast
  • 161 reviews 5.2/10 Vibe
  • 158 reviews 4.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.