Mercure Hotel Hannover Mitte 4 stars

Customer review rating (ALL Rating) 4.6/5 1,406 reviews

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Description

Hotel extras

  • Green Key-certified hotel

  • Quiet business and family hotel with sufficient parking spaces.

  • Central to Maschsee, Herrenhausen Gardens, City, Opera & Eilenriede

  • Concerts, club parties - we have the best place - right in the city center.

  • Electric car? Two public e-charging stations! Or use e-scooters.

Our accommodation(s)

Hotel location

Mercure Hotel Hannover Mitte

Postkamp 10, Niedersachsen
30159 HANNOVER
Germany

GPS:52.380129, 9.729856

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RELAX!

RELAX - Food, Drinks & You. The name says it: Sit, drink, eat and work as you want and like. Inspiration for good ideas, good decisions and good conversations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,406 reviews

Customer review rating 1.5/5

Mathieu C. Business - Confirmed reviews ALL

Wifi didnt work.in my room (307) and person at desk had no idea what to do about it. Temperature in shower was unstable and inconsistent, going from lukewarm to burning hot and painful (as if water heater was shared). Bed was not very comfortable (not double.but two singles).

Dear Mr. C., Thank you for taking the time to share your invaluable feedback with us. I was sorry to learn that you were not entirely satisfied with your stay and that the bed was not comfortable for you. The problem with the shower I passed on to our technician and must apologies for any failings in service. The team and I hope to have the opportunity to restore your faith in our hotel in the future. With kind regards, Johanna Engel Guest Relation Managerin

Customer review rating 5.0/5

Wojciech A. Families - Confirmed reviews ALL

Check-in agent excellent, personalised note in the room. Ms Collins as usual top notch

Dear Mr. A., thank you so much for your wonderful feedback! We’re delighted to hear that you were satisfied with our check-in staff and that you enjoyed the personal note in your room. We place great importance on providing personalized service and are glad you felt at home with us. We hope to welcome you back soon! With warm regards, Johanna Engel Guest Relation Manager

Customer review rating 5.0/5

Ricardo P. Families - Confirmed reviews ALL

During our stay the staff was extraordinary friendly. Special kudos to the lady at breakfast. We stay regular at hotels both for business and leisure. Within a range of 3 to 5 star hotels. But the attention to detail & friendliness we didn’t experience in the passed years. Guests services was good, attention to detail. We can recommend this hotel for family with kids. We truly enjoyed our short stay.

Dear Mr. P., thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience during your stay with us and that you particularly appreciated the friendliness of our team and our attention to detail. It’s wonderful to know that we were able to meet your high standards. We look forward to welcoming you back soon. With warm regards, Johanna Engel Guest Relation Manager

Customer review rating 5.0/5

David S. Friends - Confirmed reviews ALL

Clean and comfortable hotel with friendly staff, located within walking distance of station and city centre.

Dear Mr. S., thank you for your kind feedback! We are delighted to hear that you enjoyed your stay and appreciated our friendly staff, comfortable rooms, and the central location. We look forward to welcoming you again soon and providing you with another pleasant experience! With warm regards, Johanna Engel Guest Relation Manager

Customer review rating 4.5/5

Armands O. Business - Confirmed reviews ALL

Nice location, good service

Dear Mr. O., thank you very much for your positive feedback! We are delighted that you enjoyed our location and service. Your feedback motivates us to continue doing our best to offer our guests a pleasant stay. We look forward to welcoming you back soon! With warm regards, Johanna Engel Guest Relation Managerin

Other web-users rate our hotel

  • 540 reviews 9.3/10 Location
  • 750 reviews 7.2/10 Room
  • 715 reviews 9.1/10 Service
  • 13 reviews 6.9/10 WiFi
  • 583 reviews 9.3/10 Breakfast
  • 399 reviews 6/10 Comfort
  • 315 reviews 8.1/10 Cleanliness
  • 140 reviews 3.9/10 Value

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