Mercure Hotel Hannover Mitte 4 stars

Customer review rating 4.5/5 3,290 reviews
Mercure Hotel Hannover Mitte
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+ 21 Services
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Room 1

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Hotel extras

  • Homely atmosphere in the bar and lobby thanks to our "Relax" concept

  • 7 event rooms on the 6th floor overlooking the city incl. roof terrace

  • 171 modern rooms located right in the center of the city of Hanover

  • 50 underground parking spaces and 25 outdoor parking spaces for a fee

  • In a quiet location right next to a park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Beach and water sports
  • Other sports activities
Business services
  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Hannover Mitte

Postkamp 10
Niedersachsen
30159
hannover
germany

Tel: +49511473900

Fax: (+49)511/47390100

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS :  128/134 Am Klagesmarkt

  • U 11 :  U 11 Christuskirche

  • U4 U5 :  U4, U5 Steintor

  • U6 :  U6 Christuskirche

  • Line 10 :  Line 10 Steintor

  • By plane

    HAMBURG At 140km / 87 miles

  • By plane

    HANNOVER At 12km / 7.46 miles

  • By car

    A2 / A7 HANNOVER NORD At 6km / 3.73 miles

  • By train

    HAUPTBAHNHOF At 1km / 0.62 miles

GPS :52.380129, 9.729856

Our accommodations

At the 4-star Mercure Hotel Hannover Mitte, you have the choice between Standard Rooms with twin beds or a queen-size bed and Privilege Rooms with twin beds or a queen-size bed. We have a room suitable for guests with reduced mobility. adapted room available for guests with reduced mobility. All 170 rooms in our hotel are air-conditioned and have free WIFI and DSL. 1 child aged up to 12 years may stay in your room for free. Your pet is also welcome to stay (charge of EUR 15/night).

Standard Room with queensize bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Privilege Room with queen-size bed and armchair

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with twin beds and armchair

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family room with queen size bed and extra bed (2'8” x 6'7")

  • Max. number of persons: 3
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family room with 2 single beds and extra bed (2'8" x 6'7")

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Christoph & Charlène: La Provence

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

Relax

Type of cuisine: Regional

RELAX - FOOD, DRINKS & YOU

Non contractual photo

Enjoy a glass of our selected wines in a cozy and homely atmosphere and discover our cold cuts from the Berkel machine in our "Relax" bar. The name says it all. We look forward to seeing you!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 159

  • Maximum capacity: 120 people

Find out more

Our guest reviews for
Mercure Hotel Hannover Mitte

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,290 reviews

tripadvisor

TripAdvisor Rating 4.0/5

617 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

great service despite Corona worries

Customer review rating 4.5/5

Thomas Families - 17/03/2020 Confirmed reviews ALL

3 nights with my wife and toddler. Breakfast was good and provided a wide selection for the three of us to enjoy. the addition of vegan options was a welcome touch. staff were super attentive and friendly, something that we greatly appreciated over our stay. the parking situation could be improved in terms of value for money. As a hotel guest I was surprised to have to pay for parking, and then especially at a rate of 16.50 per day. the bar was very well stocked in terms of gin and the drinks were delicious. While it's interesting to see the attempt to use less water and resources by encouraging guests to keep their towels in return for a free soft drink or loyalty points, we didn't take part: we needed new toilet paper on the first day and we had no place to adequately dry our towels. and even when we didn't leave our towels on the rack, rather than leaving them on floor, they were still replaced with new ones. some more training required perhaps? In advance of getting to the hotel, we did flag via email to the hotel and then again via the online check in that we needed a parking space for the duration of the stay and a baby crib. I didn't receive a response to the email nor to the checkin request. on the day we arrived, the welcome was fine, but I didn't get a sense that the online checkin sped things up. also, while there was a crib in the room, there was no confirmation from the hotel in advance that this would be the case.

great place , very friendly staff

Customer review rating 4.5/5

Jl Business - 27/02/2020 Confirmed reviews ALL

great place , great location , very friendly staff , good service , clean rooms , would come back for sure

Dear JL, Thank you for choosing to stay with us and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We all look forward to welcoming you back again soon. Kind regards, Charlène Koch, Assistant Front Office Manager
Customer review rating 4.5/5

Anonymous Business - 25/02/2020 Confirmed reviews ALL

Good! A bit too small rooms, quite crowded breakfast, and no area to exercise. You could get a room, with some weights, 2 TRX band, yoga mats and you are all set. You don't need to buy any expensive (crappy) equipment.

Dear Mr. L, Thank you for choosing to stay with us and for taking the time to give us your feedback. We are looking forward to welcoming you again in the close future. Kind regards, Your team of Mercure Hotel Hannover Mitte

Enjoyable and comfortable

Customer review rating 4.5/5

Pat C. Couples - 24/02/2020 Confirmed reviews ALL

Stayed again at Hannover Mitte. Each time has been a good experience.

Dear Patrick, Thank you very much for your outstanding ratings regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Leisegang General Manager

Dr

Customer review rating 4.5/5

K L. Business - 20/02/2020 Confirmed reviews ALL

It was great !! The breakfast of 20 euro is too expensive relative to the content.

Dear Karim, Thank you very much for your outstanding ratings regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Leisegang General Manager

Trip to see football match

TripAdvisor rating 4.0/5

PatrickC5510 20/02/2020 TripAdvisor review

We stayed for 4 nights to include the Hannover - Hamburg match. Very comfortable stay. Good ambience in lounge and bar area. Night porter to be commended for helping us resolve a problem with the safe at 1 am. Have stayed here a few times and each time have been very satisfied. Extra pillows provided as requested. Hotel staff are always welcoming and friendly.

Dear PatrickC5510, Thank you so much for taking the time and effort in writing this great feedback. We appreciate your business and the confidence you have placed in us. We hope to have the opportunity to see you again soon. Best regards and take care, Your team of Mercure Hotel Hannover Mitte

Normal stay, nothing special.

Customer review rating 4.5/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

The rating is not perfect due to the fact that the bed is not comfortable at all for me. The linen was too small, the pillow far too soft.

Dear Ulrich, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have alternative pillows, please always ask at the reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Leisegang General Manager
Customer review rating 4.5/5

Roman P. Business - 10/02/2020 Confirmed reviews ALL

comfortable and quite room. very clean, friendly stuff, tasty food. It was a excellent time there.

Dear Roman, Thank you very much for your outstanding ratings regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Leisegang General Manager
Customer review rating 4.5/5

Niklas Business - 31/01/2020 Confirmed reviews ALL

- Overall good. - Check-in took a bit long - It was intransparent to me, why a security deposit was placed on my credit card. And why I had to pay seperately at check-out?

Dear Niklas F., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Koch Stellv. Empfangsleitung

Solid city hotel in central Hanover

Customer review rating 4.5/5

Stephan Solo - 29/01/2020 Confirmed reviews ALL

The booking process and checkin was smooth and the reception staff is very friendly. The rooms are modern with comfortable beds and offer a good soundproofing. Breakfast is rich and of good quality. However the hot food, especially the scrambled eggs should be placed in some closed heatbox. Its currently in a pan under a heat lamp so vapour can escape and the eggs get dry and develop a strange flavour after a short while. However if you manage to be there at 6.30 am which is when the breakfast starts then you are fine. Overall the hotel offers all you need for a business trip. However I would not recommend it for a leisure trip because it lacks if any wellness area and the idea to visit a nearby fitness club for a extra but reduced fee isn't really acceptable for the price you pay.

Very clean hotel with good friendly service

Customer review rating 4.5/5

Anonymous Solo - 26/12/2019 Confirmed reviews ALL

Excellent hotel. I enjoyed my stay. Very friendly staff at the front desk.

Dear Mr. N, Thank you for your great review and feedback. I am very pleased that you felt comfortable with us. We hope to have the pleasure of welcoming you back soon. Kind regards, Charlène Koch Assistant Front Office Manager

Comfortable and relaxing

Customer review rating 4.5/5

Mark Couples - 23/12/2019 Confirmed reviews ALL

Very satisfactory

Dear Mark, Thank you for choosing to stay with us and for taking the time to give us your wonderful feedback. Great to see you had such a good experience with us. We hope to have the pleasure of welcoming you back soon. Kind regards, Charlène Koch, Assistant Front Office Manager

Nice and clean no frills hotel near city centre

Customer review rating 4.5/5

Uk-traveller Business - 21/12/2019 Confirmed reviews ALL

Arrived early (before 12pm) and was initially told to wait till 3pm or pay extra. However, when I showed an email I had received from Arcor about being able to check in early, they checked me in without any more fuss (relief!). Otherwise, the hotel is a very good place to overnight on a business trip to Hannover, and I tend to chose it over other Mercures in the city because of its location and it seems a more recent build with a fresh feel to it. The food in the restaurant is decent and the staff are all really friendly and competent.

Dear UK-traveller, Thank you for choosing to stay with us and for taking the time to give us your feedback. I am very sorry you had some difficulties during your arrival. Of course I will share your comments with out team to avoid situations like this. As your comfort is very important to us, we really appreciate your feedback. We hope to have the pleasure of welcoming you back soon. Kind regards, Charlène Koch, Asistant front office manager

cozy, close to the city center

Customer review rating 4.5/5

Contitech Business - 18/12/2019 Confirmed reviews ALL

overall it's a nice hotel; good breakfast, good coffee, friendy staff a bit far from the train station (in case of rain), very small rooms, missing a launge to wait for the colleagues/chatting

Dear Ms. P., Thank you for taking the time and effort in writing this feedback. We appreciate your business and the confidence you have placed in us. We are looking forward to welcoming you again in the close future Kind regards, Charlène Koch, Assistant Front Office Manager

Top business Hotel

Customer review rating 4.5/5

Harald Business - 13/12/2019 Confirmed reviews ALL

Wie immer "Alles top"

Sehr geehrte Harald, herzlichen Dank für diese positive Bewertung und die investierte Zeit. Es freut uns sehr, dass alles zu Ihrer Zufriedenheit war. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit vorweihnachtlichen Grüßen, Charlène Koch, Stellv. Empfangsleitung

Pleasant stay in a well situated Mercure

Customer review rating 4.5/5

Allan B. Couples - 09/12/2019 Confirmed reviews ALL

Satisfactory and quiet stay close to center. Rooms ok and breakfast as - altough the selection did not reaveal we are in Germany Service very good

Dear Mr. B., Thank you for choosing to stay with us and for taking the time to give us your great feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Charlène Koch, Assistant Front Office Manager

Disappointing

Customer review rating 4.5/5

Yuanyuan J. Couples - 09/12/2019 Confirmed reviews ALL

Well, the queen sized bed only has a single blanket like (80*200cm) then I called reception and ask for a big one. But I still get another small one like for baby... unbelievable... super disappointing with my stay with Mercure this time.

Dear Yuanyuan J., Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. As german standard all our blankets have the size of 135 cm x 200 cm. So this is the size we provided in your room and we also brought to your room then after contacting us. We hope to see you again soon, Sincerely, Your team of Mercure Hannover Mitte

Efficient, clean and comfortable

Customer review rating 4.5/5

Des C. Business - 27/11/2019 Confirmed reviews ALL

I arrived late and was efficiently checked in. My room on the 4th floor was recently renovated and had a clean feel about it. I slept in perfect quietness. Shower and bathroom facilities all worked well. Breakfast was excellent for choice and quality. My only criticism is that there are not enough lifts and I had to wait very long for each lift transfer.

Dear Mr C., Thank you for choosing to stay with us at Mercure Hotel Hannover Mitte and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards Julia Neubrand Front Office Manager

Friendly Hotel in Hannover

Customer review rating 4.5/5

Julian &. C. Couples - 25/11/2019 Confirmed reviews ALL

Friendly helpful staff and a great bar/restaurant run by a tall bloke with a beard. He is a star! Our family meetings were enhanced by the great food wine and beer served by this friendly giant.

Dear Mr L., Thank you for choosing to stay with us at Mercure Hotel Hannover Mitte and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We will share your feedback with our collegue from the bar; for sure he will be glad. We are looking forward to welcoming you back again soon. Kind regards Julia Neubrand Front Office Manager

thumb up

Customer review rating 4.5/5

Anonymous Business - 13/11/2019 Confirmed reviews ALL

all o.k.

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