Mercure Hotel Hannover Mitte 4 stars

We stayed for 4 nights to include the Hannover - Hamburg match. Very comfortable stay. Good ambience in lounge and bar area. Night porter to be commended for helping us resolve a problem with the safe at 1 am. Have stayed here a few times and each time have been very satisfied. Extra pillows provided as requested. Hotel staff are always welcoming and friendly.

The rating is not perfect due to the fact that the bed is not comfortable at all for me. The linen was too small, the pillow far too soft.

comfortable and quite room. very clean, friendly stuff, tasty food. It was a excellent time there.

- Overall good. - Check-in took a bit long - It was intransparent to me, why a security deposit was placed on my credit card. And why I had to pay seperately at check-out?

The booking process and checkin was smooth and the reception staff is very friendly. The rooms are modern with comfortable beds and offer a good soundproofing. Breakfast is rich and of good quality. However the hot food, especially the scrambled eggs should be placed in some closed heatbox. Its currently in a pan under a heat lamp so vapour can escape and the eggs get dry and develop a strange flavour after a short while. However if you manage to be there at 6.30 am which is when the breakfast starts then you are fine. Overall the hotel offers all you need for a business trip. However I would not recommend it for a leisure trip because it lacks if any wellness area and the idea to visit a nearby fitness club for a extra but reduced fee isn't really acceptable for the price you pay.

Excellent hotel. I enjoyed my stay. Very friendly staff at the front desk.

Very satisfactory

Arrived early (before 12pm) and was initially told to wait till 3pm or pay extra. However, when I showed an email I had received from Arcor about being able to check in early, they checked me in without any more fuss (relief!). Otherwise, the hotel is a very good place to overnight on a business trip to Hannover, and I tend to chose it over other Mercures in the city because of its location and it seems a more recent build with a fresh feel to it. The food in the restaurant is decent and the staff are all really friendly and competent.

overall it's a nice hotel; good breakfast, good coffee, friendy staff a bit far from the train station (in case of rain), very small rooms, missing a launge to wait for the colleagues/chatting

Wie immer "Alles top"

Satisfactory and quiet stay close to center. Rooms ok and breakfast as - altough the selection did not reaveal we are in Germany Service very good

Well, the queen sized bed only has a single blanket like (80*200cm) then I called reception and ask for a big one. But I still get another small one like for baby... unbelievable... super disappointing with my stay with Mercure this time.

I arrived late and was efficiently checked in. My room on the 4th floor was recently renovated and had a clean feel about it. I slept in perfect quietness. Shower and bathroom facilities all worked well. Breakfast was excellent for choice and quality. My only criticism is that there are not enough lifts and I had to wait very long for each lift transfer.

Friendly helpful staff and a great bar/restaurant run by a tall bloke with a beard. He is a star! Our family meetings were enhanced by the great food wine and beer served by this friendly giant.

all o.k.