Mercure Hotel Hannover Mitte 4 stars

Customer review rating (ALL Rating) 4.6/5 1,398 reviews

Best price
guarantee
Mercure Hotel Hannover Mitte - Image 1
Mercure Hotel Hannover Mitte - Image 2
Mercure Hotel Hannover Mitte - Image 3
Mercure Hotel Hannover Mitte - Image 4
Postkamp 10, Niedersachsen, 30159 HANNOVER, Germany

Description

Hotel extras

  • Green Key-certified hotel

  • Quiet business and family hotel with sufficient parking spaces.

  • Central to Maschsee, Herrenhausen Gardens, City, Opera & Eilenriede

  • Concerts, club parties - we have the best place - right in the city center.

  • Electric car? Two public e-charging stations! Or use e-scooters.

Our accommodation(s)

Hotel location

Mercure Hotel Hannover Mitte

Postkamp 10, Niedersachsen
30159 HANNOVER
Germany

GPS:52.380129, 9.729856

Telephone
Fax +49 511 47390100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RELAX!

RELAX - Food, Drinks & You. The name says it: Sit, drink, eat and work as you want and like. Inspiration for good ideas, good decisions and good conversations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,398 reviews

TripAdvisor Rating  4.1/5  673 reviews

Customer review rating 3.5/5

Alexander G. Friends - Confirmed reviews ALL

Stayed for 3 nights for a agricultural show in the city, breakfast was Lovley, work suggest bigger pillows to be supplied and maybe 2 per bed

Dear Mr. G., We very much appreciate you taking the time to complete the survey regarding your stay at Mercure Hannover Mitte due to the Agritechnika fair. We are very happy to read, that you liked our breakfast buffet. On request we would have given you a second pillow. Thank you again for sharing your experience and for choosing to stay with us and we look forward to welcoming you back when the occasion arises. With kind regards, Johanna Engel Guest Relation Managerin

Customer review rating 3.0/5

Bogdan C. Business - Confirmed reviews ALL

While the hotel is well located, it is clean and comfy. I was particularly impressed on the working centralised heating system. The rooms were pleasant and fairly well maintained. Then the negative side is absolutely making it not worth it. Check in experience and reception staff can very well resign together. I have rarely seen such level of dismissal and lack of professionalism. I have literally avoided the reception during our stay after check in. Just bring in some self check in machines.

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Mitte. I was sorry to learn that you were not satisfied with your check in and must apologies for any failings in service. As a new trainee checked you in, I am sorry, that no colleague came to help her out. I will investigate that in the team. As this is definitely not our normal service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, Johanna Engel Guest Relation Managerin

Customer review rating 3.0/5

Irina M. Business - Confirmed reviews ALL

The check in process very long and unexplicably complicated. We were a group of 32 people and it could have been organized better (with room keys already prepared in advance)

Dear Mrs. M., Thank you for taking the time to provide feedback on your recent stay at our hotel. I am pleased to hear you found the room comfortable and that you rated the staff so good. Due to the registration low in Lower Saxony, we have to take certain denials from all guest, and that take unfortunately some time. Therefore, I am sorry for the long wait at check in. I hope to welcome you back to the hotel in the future With kind regards Johanna Engel Guest Relation Managerin

Customer review rating 2.5/5

Jens J. Solo - Confirmed reviews ALL

Lot of noce on the hotel,

Dear Mr. J., Thank you so much for taking the time to leave us your review following your stay with us. I am sorry that there were areas of your stay that you found disappointing. Unfortunately, we cannot influence the noise level of other guests in the hotel. However, we always try our best to identify the 'disturbances' and ask them to keep the noise down. So please call the reception next time. We do hope to welcome you back one day. With kind regards, Johanna Engel Guest Relation Managerin

Customer review rating 4.0/5

Robert K. Families - Confirmed reviews ALL

Nice stay, good breakfast. Room was a bit warm, but i'm used to sleep quite cols.

Dear Mr. K., thank you for choosing us for your stay in Hanover and for having taken the time to complete our review. I am glad you had an enjoyable stay with us and liked the breakfast. I am sorry, that the room was for your feelings to warm. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regads, Johanna Engel Guest Relation Managerin

In partnership with TripAdvisor

Other web-users rate our hotel

  • 545 reviews 9.2/10 Location
  • 759 reviews 7.4/10 Room
  • 704 reviews 9.1/10 Service
  • 11 reviews 8.1/10 WiFi
  • 567 reviews 9/10 Breakfast
  • 392 reviews 6.2/10 Comfort
  • 323 reviews 8.1/10 Cleanliness
  • 156 reviews 3.8/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Hanovre

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.