Mercure Hotel Hannover Mitte 4 stars

Customer review rating (ALL Rating) 4.6/5 1,414 reviews

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Description

Hotel extras

  • Green Key-certified hotel

  • Quiet business and family hotel with sufficient parking spaces.

  • Central to Maschsee, Herrenhausen Gardens, City, Opera & Eilenriede

  • Concerts, club parties - we have the best place - right in the city center.

  • Electric car? Two public e-charging stations! Or use e-scooters.

Our accommodation(s)

Hotel location

Mercure Hotel Hannover Mitte

Postkamp 10, Niedersachsen
30159 HANNOVER
Germany

GPS:52.380129, 9.729856

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RELAX!

RELAX - Food, Drinks & You. The name says it: Sit, drink, eat and work as you want and like. Inspiration for good ideas, good decisions and good conversations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,414 reviews

Customer review rating 3.5/5

Ilaria R. Business - Confirmed reviews ALL

good looking room, a fridge would be appreciated. Bed was very comfortable. Bathroom is very little and no heating when you are not in the room could be annoying, shower temperature was not always that hot. An hair diffuser and may be some other amenities available at reception to borrow would be very much appreciated.

Dear Mrs. R., Thank you for taking the time to provide this feedback. I am glad you had an enjoyable stay and night with us. All our Privilege Room have a fridge in the room. Some amenities we have at reception to borrow or get for free. We hope that we can welcome you back to the Mercure Hannover Mitte in the future. Kind regards Johanna Engel Guest Relation Managerin

Customer review rating 4.5/5

Danny E. Business - Confirmed reviews ALL

As a regular guest of this hotel we are now on a first name basis with many staff members. That by itself is already a sign of the personal approach. There is always time for a quick chat, from the reception, to breakfast, all the way through to the drinks at the hotel bar in the evening. Rooms, lobby, breakfast room and bar create a warm atmosphere. Never had a complaint about the cleaning either. Breakfast offered is very diverse as well. We love the omelets :)

Dear Mr. E., thank you very much for your warm and detailed review. We are delighted to hear that you feel completely at home with us and appreciate our friendly, personal approach. We have already passed on your kind words to our entire team. We look forward to your next stay and to welcoming you back! Sincerely, Johanna Engel Guest Relation Manager

Customer review rating 2.0/5

Ivan U. Business - Confirmed reviews ALL

Super stiff bed, bed sheets were dirty with random long brown hairs, the made experience not up to standards

Dear Mr. U., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Mitte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have always a high cleanliness standard in our hotel and I am really so to read, that the bed sheet was not clean. Please contact us next time so we can change that for you or change room. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, Johanna Engel Guest Relation Managerin

Customer review rating 4.0/5

Ondrej N. Business - Confirmed reviews ALL

+Well located, clean room, delicious breakfast -Extra parking fee

Dear Mr. N., we very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Mitte. I am happy to hear that you enjoyed a comfortable stay with us. We understand that on-site parking fees can sometimes be a challenge. We are constantly working to improve our service for our guests and take your comments seriously. We hope that we can welcome you back to the Mercure Hannover Mitte soon again. With kindly regards Johanna Engel Guest Relation Managerin

Customer review rating 4.0/5

Marco S. Couples - Confirmed reviews ALL

Friendly staff, excellent breakfast, close the metro station

Dear Mr. S., Thank you so much for your lovely feedback! We are thrilled by your comments, and hope very much to welcome you back again soon! With kind regards, Johanna Engel Guest Relation Managerin

Other web-users rate our hotel

  • 539 reviews 9.2/10 Location
  • 764 reviews 7.1/10 Room
  • 711 reviews 9.2/10 Service
  • 13 reviews 7.1/10 WiFi
  • 581 reviews 9.2/10 Breakfast
  • 400 reviews 6.1/10 Comfort
  • 315 reviews 7.8/10 Cleanliness
  • 149 reviews 3.5/10 Value

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