Mercure Hotel Hannover Mitte 4 stars

Customer review rating (ALL Rating) 4.6/5 1,387 reviews

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Description

Hotel extras

  • Green Key-certified hotel

  • Quiet business and family hotel with sufficient parking spaces.

  • Central to Maschsee, Herrenhausen Gardens, City, Opera & Eilenriede

  • Concerts, club parties - we have the best place - right in the city center.

  • Electric car? Two public e-charging stations! Or use e-scooters.

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Hannover Mitte

Postkamp 10, Niedersachsen
30159 HANNOVER
Germany

GPS:52.380129, 9.729856

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RELAX!

RELAX - Food, Drinks & You. The name says it: Sit, drink, eat and work as you want and like. Inspiration for good ideas, good decisions and good conversations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,387 reviews

Customer review rating 4.5/5

Christine J. Couples - Confirmed reviews ALL

Sehr geehrte Frau J., Vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Ihnen unsere zentrale und gleichzeitig ruhige Lage gefallen hat und Sie mit dem unkomplizierten Buchungsprozess zufrieden waren. Schön, dass wir Sie anlässlich Ihrer privaten Feier bei uns begrüßen durften. Wir hoffen, Sie bald wieder bei uns willkommen heißen zu dürfen und wünschen Ihnen bis dahin alles Gute! Mit herzlichen Grüßen Johanna Engel Guest Relation Managerin

Customer review rating 3.5/5

Raghu R. Business - Confirmed reviews ALL

Dear Mr. R., Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your room, our location next to the park, and our breakfast. We also appreciate your suggestion regarding clearer breakfast labels for vegan, vegetarian, and meat options, and we will certainly take this into consideration. We are truly sorry about the situation you experienced at the reception regarding the price of the peanuts. You are absolutely right that an outdated price label can be confusing, and we apologize for this oversight. We also regret that the way the situation was handled left you with a negative impression, as this is not the level of service we strive to provide. Your feedback has been shared with the relevant team to ensure that our price labels are kept up to date and to help prevent similar situations in the future. We hope to have the opportunity to welcome you back and provide you with the seamless experience you rightfully expected. With kind regards, Johanna Engel Guest Relation Managerin

Customer review rating 5.0/5

David M. Friends - Confirmed reviews ALL

Dear Mr. M., Thank you very much for your kind review and for taking the time to share your experience. We are delighted to hear that you appreciated the friendliness and helpfulness of our reception team, as well as the cleanliness and comfort of your room. It is especially rewarding to know that you enjoyed our breakfast selection. We take great pride in offering a varied and high-quality buffet, and we are pleased that highlights such as the fresh honeycomb made a positive impression. Thank you also for noticing our sustainability efforts, including the information in the room about towel reuse and water conservation. We are committed to reducing our environmental impact, and it is encouraging to know that our guests recognize these initiatives. We truly appreciate your feedback and look forward to welcoming you back on your next visit. With kind regards, Johanna Engel Guest Relation Managerin

Customer review rating 4.5/5

Carmen-mihaela G. Couples - Confirmed reviews ALL

Dear Mrs. G., Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your cozy and quiet room, the cleanliness of our hotel, our breakfast, and the friendly service provided by our team. A special thank you for recognizing Alexandra, our Deputy Front Office Manager. We are pleased to know that she was able to assist you and make your stay even more enjoyable. We will be sure to share your kind words with her – they will mean a great deal. We truly appreciate your feedback and look forward to welcoming you back on your next visit. With kind regards, Johanna Engel Guest Relation Managerin

Customer review rating 4.0/5

David R. Couples - Confirmed reviews ALL

Dear Mr. R., thank you very much for your kind review. We are delighted to hear that you enjoyed your stay, appreciated our friendly staff, and found your room comfortable. Your positive feedback means a lot to our team and motivates us to continue providing great service. We look forward to welcoming you back on your next visit. With warm regards, Johanna Engel Guest Relation Manager

Other web-users rate our hotel

  • 510 reviews 9/10 Location
  • 727 reviews 7.2/10 Room
  • 678 reviews 8.9/10 Service
  • 13 reviews 6.6/10 WiFi
  • 541 reviews 9/10 Breakfast
  • 369 reviews 5.8/10 Comfort
  • 313 reviews 8/10 Cleanliness
  • 139 reviews 3.9/10 Value

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