Novotel Suites Hannover City 3 stars

Customer review rating (ALL Rating) 4.3/5 1,409 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Suites measuring 323 sq. ft. (30 m²) with double bed and up to two extra beds

  • Kitchenette, separate toilet, shower and bathtub, plus a safe

  • Free WIFI in the room

  • Free tea, coffee and mineral water in the room

  • Hotel with ALLSAFE Label

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Suites Hannover City

Rundestrasse 9
30161 Hanover
Germany

GPS:52.378896, 9.741087

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

BAR 4 ELEMENTS

Currently unavailable

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,409 reviews

TripAdvisor Rating  4.0/5  887 reviews

Certificate of excellence 2022

Room to relax

Customer review rating 4.5/5

Jodi Solo - Confirmed reviews ALL

It was easy to find the hotel from the train station and the rooms were large it made you feel like you were at home. Check in was easy and the rooms were nice and clean. The only downside was the inability to pay for breakfast as we had not booked it in advance.

Dear Mrs. C., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologise for the problem with the breakfast. Unfortunately, we had a technical defect that did not allow us to offer any more breakfasts. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Ideal location

Customer review rating 5.0/5

Helen C. Couples - Confirmed reviews ALL

A very pleasant stay in Hannover, where we used the hotel as a handy base from which to explore the city and surrounding area.

Dear Mrs. C., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Good location with parking, large clean room

Customer review rating 5.0/5

D A. Families - Confirmed reviews ALL

Easy check in and check out. Good size clean room, and easy access to secure parking. Short walk into city centre.

Dear Mr. A., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

great place , near to main staion

Customer review rating 5.0/5

Amir W. Families - Confirmed reviews ALL

clean room good services nice window view

Dear Mr. W., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Room in bad condition, chairs with stains, TV not working, parking closed, no support from hotel team

Customer review rating 1.0/5

Jaroslaw Families - Confirmed reviews ALL

Room in terrible condition, furniture dirty, chairs with stains, a table covered with artificial leather, cut and damaged, TV not working, parking indicated by the hotel (with the hotel's logo) closed and the staff was not interested, I had to park in the Lidl parking lot paying 4 times the rate than the car park indicated by the hotel. When the staff found out that the entrance to the car park was not working, they were unable to indicate another cheap car park, they did not know the rates for parking in the Lidl car park and they were not particularly interested in what a customer arriving late at night would do with the car in a foreign city. So far my worst stay in Accor hotels

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Other web-users rate our hotel

  • 1,092 reviews 9.4/10 Location
  • 1,588 reviews 7.1/10 Room
  • 865 reviews 7.8/10 Service
  • 28 reviews 9.2/10 WiFi
  • 717 reviews 8.5/10 Breakfast
  • 598 reviews 4.5/10 Cleanliness
  • 228 reviews 4/10 Vibe
  • 149 reviews 4.7/10 Food

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