Novotel Suites Hannover City Hotel 3 stars

Ok for one night. Toiletroom was smelling really badly. Bathroom could have had a better wash.

You front desk people were wonderful. The lady at the buffay was always friendly and helpful

Large room with tea and coffee making facilities. Bath and shower. Quiet. Sky sports available in bar. Good beer. Friendly staff. Excellent breakfast, the cooked element was different each day. I stayed two nights.

Stayed due to the proximity to the main train station. Impressed with the size of the room which was a surprise. Great breakfast and friendly staff

The hotel staff was super friendly & helpful. The room was spacey and fine (even though the bathroom door showed remainders of the cleaning) and the breakfast was nice (fresh fruit, various kinds of egg and linseed oil, which is great and not available in most places). Personally, I find the fitness room could be a bit larger & offer more equipment, but it's OK and has not been busy when I was there.

It was very comfortable and love to stay at your hotel

I am staying in your hotel from last more than 12 years and recommended atleast 50 friends from our business community and most of them are staying with you. But after my stay 8-12th jan I realised your hotel is not the right place to stay for our business community as first issue not getting required room at the time of check in, no tea bags in room, no milk in room, very less soap, no proper cleaning,for 2 guests only one towel set, very cold approach of staff, no sleepers or combs in rooms or even at reception and lot more issues only advantage is your location.

We loved the big space in the room and the bathtub. My son enjoyed his sleep on the comfy extra bed. The kids corner is nice but can be with more attractive toys and in a bigger space.

Very comfortable suite, good price, near railway station. Perfect stop off on long train journey Copenhagen to London.

We had a great time. Good sized room, excellent location, some nice touches in the room like the 'bar' area with a separate tap. Staff were great.

Excellent property to stay for business trips. Have been staying in this hotel since last 10 years and would definitely recommend the same. Always a pleasure staying in this hotel. Feels like a home away from Home

All the staffs during my stay were courteous and friendly. This made me feel at ease and comfortable all throughout my stay. And finally, I feel that being an Accor member and a loyal guest to your hotel has been recognized and I felt welcome.

Quick check in, comfortable for guest with children, complete breakfast menu. Room cleaned every day.

On Arrival on Monday late afternoon room had not been ready and cleaning ladies sitting in the lobby chatting rushed upstairs to prepare the room. They forgot to clean the table that was still carrying traces of previous meals. The next day tissue in shower room had not been refilled, beer glass and a plate from the restaurant had not been removed, but my empty personal bottle instead. Folks were all kind and tried to be helpful, however it appears room maintenance has still some room for improvement.

We stayed at this hotel from 04.10 to 08.10.2019. This is not our first visit there (the previous one was in December 2018). We really like the hotel because of its good location (close to the railway station), nice rooms and most importantly very helpful and professional staff! The only thing I'd like to mention is that the room 506 should get some renovation (the carpet there is in a very poor condition, there is no sliding door (it should be in this room) and no shelf in the fridge). If everything is fixed, it will be wonderful! Thank you very much! Rustem and Olga.