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Novotel Suites Hannover City Hotel 3 stars

Customer review rating 4.5/5 3,685 reviews

ALLSAFE approved hotel

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Novotel Suites Hannover City
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+ 18 Services

Hotel extras

  • Suites measuring 323 sq. ft. (30 m²) with double bed and up to two extra beds

  • Kitchenette, separate toilet, shower and bathtub, plus a safe

  • Free Sky channels and WiFi in the room

  • Free tea, coffee and mineral water in the room

  • Hotel with ALLSAFE Label

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Suites Hannover City

Rundestrasse 9
30161 hanover
germany

Tel: +49511374500

Fax: (+49)511/37450333

Check-in from 15h00

Check out up to 12h00

  • 20,121,128,134 :  20,121,128,13 HAUPTBAHNHOF/ZOB

  • ALL LINES :  ALL LINES HAUPTBAHNHOF

  • ALL TRAM LINES :  ALL TRAM LINES HAUPTBAHNHOF

  • BUS 121, 128 :  BUS 121, 128 HAUPTBAHNHOF-ZOB

  • BUS 13, 20 :  BUS 13, 20 HAUPTBAHNHOF-ZOB

  • ALL LINES :  ALL LINES HAUPTBAHNHOF

  • By plane

    HAMBURG INTL AIRPORT At 150km / 93.21 miles

  • By plane

    HANNOVER INTL AIRPORT At 11km / 6.84 miles

  • By train

    CENTRAL STATION At 0.2km / 0.12 miles

  • By train

    HANNOVRE/HANNOVER At 0.2km / 0.12 miles

GPS :52.378896, 9.741087

Hotel services

BAR 4 ELEMENTS Non contractual photo

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 123 rooms
    • One room for people with reduced mobility
    • No family room
    • 2 connecting rooms
    • No non-smoking room
    • 6 floors
  • Languages spoken at the hotel
    • German
    • Russian
    • English
    • Thai
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • ContiParkhaus Additional charge
    • Near the property
    • 100 parking spaces
    • Public
Well-being
  • EASYFITNESS Additional charge
    • Nearby
    • Solarium / UV
Family
  • Services for children
    • Childrens TV Channels
    • Video game area
    • Play area

Our accommodation(s)

Our guest reviews for
Novotel Suites Hannover City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,685 reviews

TripAdvisor Rating 4.0/5

861 reviews

OK

Customer review rating 3.0/5

Anonymous Solo - 09/10/2021 Confirmed reviews ALL

Not clear where to check-in (asked if I was checking in for Ibis Budget or Novotel, despite being in the Novotel), then had to wait 5 minutes for someone from Novotel.

Nice stay

Customer review rating 4.0/5

Anonymous Business - 07/10/2021 Confirmed reviews ALL

The hotel is well located at the main station in Hannover (which is just across the street). Rooms are huge (as always at Novotel Suites) and staff is very friendly. Somehow a lot of hotels have issues with stains on the carpet like this one as well... I like the breakfast very much... Unfortunately still the bar is closed due to Corona and there are little benefits for Platinum members (just the usual welcome drink) but in general I liked my stay very much.

well located

Customer review rating 2.5/5

Georg M. Friends - 06/10/2021 Confirmed reviews ALL

- poor informations about Covid Situation (3-G or 3G regulation) in Hotel as well as all over the Caty of Hannover. Because of that two of our traveling group canceled the trip to Hannover and missed our yearly meeting. - Good service. two bedcovers requested at the reception; we got it without any problems - Good service regarding breakfast for groups and parking information

Comfortable stay at a good location

Customer review rating 5.0/5

Salman F. N. Friends - 03/10/2021 Confirmed reviews ALL

Comfortable stay at a perfect central location

good stay

Customer review rating 5.0/5

Casi Business - 29/09/2021 Confirmed reviews ALL

friendly, clean

Central hotel

Customer review rating 3.5/5

Hendrik Business - 24/09/2021 Confirmed reviews ALL

Ok hotel, big rooms. Why did I have to send a mail to request the invoice?

Convenient Option

Customer review rating 4.0/5

Anonymous Business - 23/09/2021 Confirmed reviews ALL

Good location close to downtown , close to bus and train connections , spacious room, friendly staff . Not a very luxurious room but good enough .

Always a pleasure

Customer review rating 5.0/5

Anonymous Solo - 22/09/2021 Confirmed reviews ALL

I am regular guests of this hotel since 2017 . The service and the guys at front desk are simply perfect , always nice and super professional , that the reason why this hotel as my first choice everytime I am coming in the city . Best regards

central location, if on the seedy side of the main station

Customer review rating 2.5/5

Flexx Families - 17/09/2021 Confirmed reviews ALL

staff is friendly enough, good breakfast, rooms a _very_ basic (i.e. don't expect a "superior suite" to actually contain for beds - one is a pull-out for sleeping on the floor.

wonderful stay in a great city

TripAdvisor rating 5.0/5

Dave Y 16/09/2021 TripAdvisor review

We stayed here a few times in the recent years and always love to come back. The staff here is really friendly and helpful. The hotel is ideally situated near the train station. The rooms are big and well equipped. There is a small fridge, a microwave and a kettle. We appreciate that the toilette is separate from the bathroom. (some of the furniture shows signs of wear and tear but still fine) Even though the hotel is in a quite busy area, the windows block out the noise. Parking is easy as well in the nearby "Kaufland" carpark for only 3.80 Euro/night We can definitely recommend this hotel and look forward to coming back.

Good located and equiped hotel.

Customer review rating 4.5/5

Anonymous Business - 06/09/2021 Confirmed reviews ALL

Friendly employees, clean room, nothing to complain about.

Stay here regularly - quiet, but central

Customer review rating 4.0/5

G H. Business - 01/09/2021 Confirmed reviews ALL

Large spacious rooms with everything you need for a few days including microwave and fridge.

Customer review rating 3.0/5

Jan M. Families - 18/08/2021 Confirmed reviews ALL

The air-conditioning did not work properly. For breakfast, you needed to book a time the night before. I confirmed the time 8.00 with the reception. When I got to breakfast, they said my booked time was 7.40, and that I only had 20 minutes left on my eating time. The staff implied the error was my fault, and they were not very pleasant. It was not professionally handled.

Terrible stay

TripAdvisor rating 1.0/5

Explorer11862353101 18/08/2021 TripAdvisor review

When we arrived the staff wasn't as welcoming as in other Novotel hotels, but we were helped fast with checking in. On our way to our room we already noticed that the carpet in the hallway was dirty and smelly, but what shocked us most was our room. It was a super old styled room, dirty carpet with dirty spots everywhere (was too scared to let our baby crawl on it), barely curtains to block the sight from people in the other buildings (a piece even almost fell on our baby's head while we tried to open it!), towels and bedding smelled old, soap dispensers where almost empty and water cooker was super dirty. Besides this the fridge wasn't on so we had to turn it on ourself, but turned out to not work. Same with the airco that didnt want to work in the room. A staff member from the reception came to check it out and restarted the electricity in our room. The fridge took hours to become cool, which wasnt handy as it was hot and we wanted cool drinks. And airco started working too, but eventually wasn't any help at all. Even with 25°C outside it stayed very hot inside. We tried to just "live with it", but suddenly after our second night water was not working anywhere! My husband called reception and the only answer we got was "We can only offer you to take a shower in another hotel". Which is soooo absured as we couldn't even flush the toilet. I went to the reception to ask for more information about it. It was going to be fixed in afternoon they said (they weren't even sure about it). We woke up sweaty as the room was super hot, and no water to shower, flush toilet, etc... Only option for us was to check out a night earlier than expected and go home as our vacation was already terrible. It's what we also did in the end..

Located on dodgy side of station

Customer review rating 3.0/5

A.g. Families - 14/08/2021 Confirmed reviews ALL

Only stayed for a night but I wouldn't stay in this part of town again. Size of room ok but shower didnt work and extractor fan in toilet didnt work and smells of smoke and pee was coming into the room.

Welle located

Customer review rating 4.0/5

P. M. K. Families - 11/08/2021 Confirmed reviews ALL

Over all Pleasant. It was Not so good, that one child had his bed on the floor in the middle of the room. Time for breakfast was with 30 Minutes too short because a few thinks had to get refilled befor we could Start.

Average hotel. Location is the meet up of homeless guys.

Customer review rating 1.5/5

Anonymous Families - 09/08/2021 Confirmed reviews ALL

I felt discriminated. I was not allowed to enter the breakfast area because I had my dog with me The hotel staff were actually very rude

Serious privacy issues

Customer review rating 0.5/5

Random P. R. S. E. P. I. Solo - 08/08/2021 Confirmed reviews ALL

I haven’t actually stayed there but received emails about someone else’s reservation and stay. Be careful with your personal I., they clearly don’t care about safeguarding it.

Super helpful and friendly staff!

Customer review rating 5.0/5

Patty Families - 03/08/2021 Confirmed reviews ALL

We stayed two weeks at Novosuites and the staff were always ready to help and accommodate our needs. Whether it was their friendly greetings in the mornings or helping us print out important documents I couldn’t be more pleased especially during the uncertainty of Covid 19 they made my family feel welcome and at home.

very nice city hotel

TripAdvisor rating 5.0/5

Dave Y 08/09/2020 TripAdvisor review

this stay was very nice, the hotel is in a very good location in walking distance to the /bus train station and the shopping area. Friendly welcome on check in and help to find our way around in the city Our room was very clean and quiet, we liked the kitchenette with the microwave and fridge. It was also very good that the bathroom and toilet are separated. The bed was very comfy. By the desk there are enough sockets and even USB sockets. Blinds in the room are a bit tired and can easily rip off on the rail. Unfortunately there was no breakfast service at the time of our stay. the hotel has a gym and laundry facilities but at the time of our stay not available

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