Novotel Hannover 4 stars

Customer review rating (ALL Rating) 4.2/5 1,672 reviews

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Podbielskistrasse 21/23, 30163 HANNOVER, Germany

Description

Hotel extras

  • Just steps from the subway and only a 7-minute ride from the main station

  • Unique seminar space in the former Bahlsen production plant

  • Wellness area with sauna

  • Fitness center with Technogym equipment

  • At the foot of the Eilenriede city forest

Our accommodation(s)

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Hotel location

Novotel Hannover

Podbielskistrasse 21/23
30163 HANNOVER
Germany

GPS:52.390268, 9.753371

Telephone
Fax +49 511 3904100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 RESTAURANT

Our air-conditioned restaurant serves international specialties, culinary delights and fine wines. Opening hours: Mon-Thu 6:30 a.m. to 9 p.m, Fri-Sat 6:30 a.m. to 9:30 p.m. Closed on Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,672 reviews

Customer review rating 4.5/5

Georg S. Business - Confirmed reviews ALL

I stay here very often when i am in Hannover for business. The hotel is in the near of main station and from there in direction to my work. The rooms were nice and well in shape. Breakfest is very good, the price in the bar were quiet good.

Dear Georg S., Thank you for your kind words and for your continued patronage at Novotel Hannover. We are delighted to hear that our convenient location, comfortable rooms, and quality breakfast have met your expectations. It is always rewarding to receive positive feedback from our valued guests. We look forward to welcoming you back on your next visit. Best regards, Novotel Hannover

Customer review rating 5.0/5

Stylianos V. Business - Confirmed reviews ALL

i always stay in this hotel, very kind, very well organized

Dear Stylianos V., Thank you for your kind words regarding your experiences at our hotel. We are delighted to hear that you find our accommodations comfortable and our staff attentive. Your continued patronage is greatly appreciated, and we look forward to welcoming you back on your next visit. Best regards, Novotel Hannover

Customer review rating 1.5/5

Peter W. Business - Confirmed reviews ALL

I arrived on the 18th at approximately 13:00, but my room was not yet available. As I was in Hannover for a conference, I asked for a place to freshen up. I was directed to the basement restrooms, which were in an unsanitary condition, with visible dirt, scattered toilet paper, and a strong unpleasant odor. It was highly inappropriate to be expected to change clothes in such an environment. This experience falls significantly short of the professionalism and hospitality standards I expect from Novotel. Regrettably, based on this incident, I cannot recommend your hotel

Sehr geehrter Herr W., vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Eindrücke von Ihrem Aufenthalt in unserem Hotel zu teilen. Es tut uns leid zu hören, dass Sie bei Ihrer Ankunft auf Schwierigkeiten gestoßen sind und dass die Sauberkeit der Sanitäranlagen nicht Ihren Erwartungen entsprach. Wir legen großen Wert auf Hygiene und Sauberkeit in unserem Haus und bedauern, dass dies in Ihrem Fall nicht der Standard war, den wir anstreben. Ihr Feedback ist für uns von großer Bedeutung, und wir werden es nutzen, um unsere Dienstleistungen zu verbessern. Wir hoffen, dass Sie uns in der Zukunft eine weitere Gelegenheit geben, Sie von der Qualität unseres Hauses zu überzeugen. Mit freundlichen Grüßen, Novotel Hannover

Customer review rating 0.5/5

Konstantinos K. Families - Confirmed reviews ALL

The heating In the room didn't operative. The personnel don't inform correctly the guests about the facilities of the hotel,do's and don'ts. The personnel VERY VERY unfriendly.They didn't smile and they were like they are boring.

Sehr geehrter Herr K., vielen Dank für Ihre Rückmeldung. Es tut uns leid zu hören, dass die Parkkosten und die Heizungsproblematik Ihren Aufenthalt beeinträchtigt haben. Ihre Anmerkungen zu unserem Service und der Freundlichkeit des Personals sind für uns von großer Bedeutung. Wir werden diese Punkte intern besprechen, um unsere Gäste besser zu informieren und den Aufenthalt angenehmer zu gestalten. Ihr Feedback hilft uns, unsere Standards zu verbessern. Mit freundlichen Grüßen, Novotel Hannover

Customer review rating 5.0/5

Wolfgang A. Business - Confirmed reviews ALL

It was the 6th or 7th stay in the NOVOTEL Hannover and all was as expected. The friendly stuff from desk over restaurant to housekeeping, the overall cleanliness, the facilities, everything is on high quality and it makes a good feel to return.

Dear Wolfgang A., Thank you for your kind feedback regarding your recent stay. We are delighted to learn that our staff, cleanliness, and facilities met your expectations once again. Your continued patronage is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Hannover

Other web-users rate our hotel

  • 641 reviews 8.1/10 Location
  • 1,059 reviews 6.8/10 Room
  • 710 reviews 7.8/10 Service
  • 15 reviews 4.7/10 WiFi
  • 634 reviews 8.6/10 Breakfast
  • 512 reviews 6.2/10 Comfort
  • 413 reviews 6.2/10 Cleanliness
  • 241 reviews 3/10 Value

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