Mercure Hotel Hannover City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,389 reviews

Mercure Hotel Hannover City - Image 1
Mercure Hotel Hannover City - Image 2
Mercure Hotel Hannover City - Image 3
Mercure Hotel Hannover City - Image 4

Description

Hotel extras

  • International Sustainability Certificates GREENKEY and BREEAM

  • Unlimited free water is available to you at any time at our BRITA water dispensers

  • The historic "Marienburg Room" from 1889 - the interior is a gift from Queen Marie

  • 2022-2023 New carpets, furniture, paint and lighting in rooms and hallways

  • Central, quiet & green location at Maschpark & Town Hall between Maschsee & city

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Hotel Hannover City

Willy Brandt-Allee 3
30169 HANNOVER
Germany

GPS:52.366829, 9.740032

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DAS RESTAURANT

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: Black Angus burger, Caesar salad or something vegan? You will find what you're looking for!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,389 reviews

Customer review rating 5.0/5

Lars J. Business - Confirmed reviews ALL

Dear Lars J., thank you so much for your fantastic review and the perfect score! We're delighted that you have such positive memories of your stay with us. It is especially wonderful to hear that you appreciated our quiet location near the New Town Hall, as well as the cleanliness and comfort of your room. We are particularly grateful for your kind words about our service. Knowing that we were able to contribute to such an enjoyable stay means a great deal to us. We are also pleased that you enjoyed our breakfast and appreciated both the variety and quality of the selection. Thank you for your recommendation. We hope to welcome you back to Hanover again soon. Kind regards, Finja Brett (Event Coordinator)

Customer review rating 5.0/5

Luca L. Business - Confirmed reviews ALL

Dear Luca L., thank you so much for your fantastic review and the perfect score! We are very pleased that you found your stay to be excellent. We are also very grateful for your praise of our breakfast and our location. A good start to the day goes a long way toward ensuring a pleasant stay. Thank you very much for your kind words. We hope to welcome you back soon. Kind regards, Finja Brett (Event Coordinator)

Customer review rating 4.0/5

Anne B. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your stay at the Mercure Hotel Hannover City. We are delighted to read that you appreciated our excellent location, the value for money, and especially the friendliness and helpfulness of our team. Your kind words about our reception staff are greatly appreciated. At the same time, we sincerely apologize for the inconvenience caused by the continuously running toilet in your room. We fully understand how frustrating it must have been to spend the night with this disturbance. Unfortunately, our in-house maintenance technician is only available on weekdays, as is the case in many hotels. Outside of these hours, our reception team does everything possible to assist our guests and find suitable solutions. In this particular situation, however, the hotel was fully occupied, which meant that we were unable to offer a room change. We would also like to explain that we do not call external technicians for such issues outside of our regular maintenance arrangements. We completely understand your concerns regarding the wasted water and regret that we were not able to resolve the issue during your stay. Please be assured that such defects are addressed by our maintenance team as soon as they are back on site. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much more comfortable experience. Kind regards Catalina Ortiz Front Office Shiftleader

Customer review rating 4.0/5

Stephen A. Business - Confirmed reviews ALL

Dear Stephen, Thank you for taking the time to share your feedback following your stay with us. We are delighted to read that you appreciated our central location and found your stay comfortable overall. It is also wonderful to know that you experienced no major issues during your two-day business trip and that our team contributed positively to your stay. We sincerely hope to welcome you back to the Mercure Hotel Hannover City in the near future. Kind regards Catalina Ortiz Front Office Shiftleader

Customer review rating 4.0/5

Tega O. Families - Confirmed reviews ALL

Dear Tega O., thank you very much for your positive review! We are delighted to hear that you found our beds comfortable and enjoyed our breakfast. We hope to welcome you back again soon. Kind regards, Finja Brett (Event Coordinator)

Other web-users rate our hotel

  • 747 reviews 8.6/10 Location
  • 947 reviews 7/10 Room
  • 936 reviews 9/10 Service
  • 16 reviews 6.3/10 WiFi
  • 604 reviews 8.4/10 Breakfast
  • 458 reviews 5.9/10 Comfort
  • 324 reviews 8.3/10 Cleanliness
  • 165 reviews 6.4/10 Amenities

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Hanovre Hotels