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Mercure Hotel Hannover City 4 stars

Customer review rating 4.5/5 3,528 reviews

Mercure Hotel Hannover City
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Hotel extras

  • Central, quiet, green location by Maschpark and the town hall, between Maschsee lake and city

  • Traditional and modern: Listed hotel with a historic past, built in 1889

  • Completely renovated 2013-2017: rooms, bathrooms, sauna, gym, lobby, bar and restaurant

  • Historic "Marienburg" room from 1889, furnished as a gift from Queen Marie

  • Awarded "Riesling Lounge" status by the Wines of Germany for its exceptional wines

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Hotel Hannover City

Willy Brandt-Allee 3
30169
hannover
germany

Tel: +4951180080

Fax: (+49)511/8093704

Check-in from 15h00

Check out up to 12h00

  • KROEPCKE :  100 Rath.Bleichenstr

  • STADION :  200 Rath.Bleichenstr

  • BUS 200,267 :  BUS 200,267 Rath.Bleichenstr

  • S5 :  S5 HAUPTBAHNHOF

  • 1,2,8,18,4,5,6,16,11,10,17 :  Hauptbahnhof

  • By plane

    FUHLSBUETTEL At 150km / 93.75 miles

  • By plane

    HANOVER LANGENHAGEN At 14km / 8.75 miles

  • By helicopter

    HANNOVER AIRPORT At 14km / 8.75 miles

  • By car

    ANDERTEN At 10km / 6.25 miles

  • By car

    HERRENHAUSEN At 10km / 6.25 miles

  • By car

    LANGENHAGEN At 10km / 6.25 miles

  • By train

    HANNOVRE/HANNOVER At 0.8km / 0.5 miles

  • By train

    HAUPTBAHNHOF At 0.8km / 0.5 miles

GPS :52.366829, 9.740032

Our accommodations

At the 4-star Mercure Hotel Hannover City you can choose between Standard Rooms with a single bed, twin beds or a double bed and Privilege Rooms with double bed or twin beds. All 145 rooms are air-conditioned, have WIFI access and DSL connection and were completely renovated in 2013. Our Privilege Rooms now have a free minibar, WIFI and music docking station! One child aged up to 12 can stay in your room free of charge, pets are welcome to stay for a fee (10 EUR/night).

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Views: Park view, Historic side view, City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with single bed

  • Max. number of persons: 1
  • Area: From 17 m² / 183 sq ft
  • Views: Historic side view, Courtyard side, Park view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Views: City side, Park view, Courtyard side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Spacious privilege rooms - the most beautiful rooms in the hotel

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
  • Views: Historic side view, Courtyard side, Park view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Viktoria and Zendan: Back to the "analog" days

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Eileen and Madeleine: Ladies' room

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Fabian: The world within four walls

  • Max. number of persons: 1
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Type of cuisine: Regional

- CURRENTLY CLOSED - RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: Black Angus burger (198 g), french fries or sweet potato fries and a soft drink (0.2 l).

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Non contractual photo

- CURRENTLY CLOSED - RELAX - Food, Drinks & You. The name says it: Sit, drink, eat and work as you want and feel like. Inspiration for good ideas, good decisions and good conversations.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 225 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Hotel Hannover City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,528 reviews

tripadvisor

TripAdvisor Rating 4.0/5

656 reviews

Not to repeat

Customer review rating 4.5/5

Visiting H. Business - 08/08/2020 Confirmed reviews ALL

Hotel staff extremely friendly. Room relatively clean but toilets are not clean at all. Single room is small and experienive if compared with similar products. Breakfast-corona time somehow not bad but time consuming.

Friendly staff, nice hotel, great location and good breakfast

Customer review rating 4.5/5

Topi Solo - 03/08/2020 Confirmed reviews ALL

Thank you. I really liked your hotel. Staff was really friendly and everything worked well despite of corona times.

Very good hotel

Customer review rating 4.5/5

Anthony Couples - 21/07/2020 Confirmed reviews ALL

We've enjoyed our stay very much in our spacious room, with sights on the Neues Rathaus. Covid19 measures were excellently implemented and the hygiene measures at breakfast were exemplary for the whole hospitality industry! Congrats, you're doing a great job!

Good Location, good service, bit not enough for 4 Stars

Customer review rating 4.5/5

Orren B. Business - 17/07/2020 Confirmed reviews ALL

I stayed at the Mercure Hannover City from 14th to 16th July 2020. I had a single room on a bed and breakfast basis. I was in Hannover due to business travel (I am visiting Hannover almost on a weekly basis in the last months). I came in the time of the Corona Pandemic restrictions so naturally my review is considering the fast that the hotel had a lot if legal restrictions at that time. Pro: The hotel has a great location. Just across the city hall, the lake and 500 yards from the next underground station. The hotel was clean, highly maintained, and although the rooms are decade old, it is clear that the hotel management take care of maintaining everything running. Professional reception service (although they had no uniform and a bit too much "free style), speedy reply to requests (I needed iron and ironing board and I got it in less than 10 min. Very friendly and attentive breakfast team. Even with the Corona restrictions they were able to perform and give a personal service. Con: I was had real disappointment finding out that due to Corona they had no Bar and à la carte restaurant. I was in other hotels in Hannover (even a week before) and they had this service. I did nit find this info in their web site before reserving my room, I was expecting to have a kettle in my room. I am expecting from a 4 Star hotel (even in Corona time, as I was in other hotel in the week before and also 2 weeks before) to provide me option to have tea in my room. There was no complementary water bottle, which for one would expect as a full paying guest (I had a best available rate, no discounts or pre-payments). Too many Corona signs: There were Corona related signs in every corner. With due respect, the place looked sometimes like a Corona guests facility and not as a hotel... All in all, good service, good locations, but not justifying the full price that I paid.

Good stay, nice people

Customer review rating 4.5/5

Anonymous Business - 08/07/2020 Confirmed reviews ALL

Overall good, good people, good breakfeast.

Excellent Location, all amenities required

Customer review rating 4.5/5

Harry W. Business - 21/03/2020 Confirmed reviews ALL

The staff were very friendk=ly and helpful and all rooms and public areas were clean and tidy at all times.

Dear Mr. Wight, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Nadja Linzel Front Office Manager

A weekend in Hannover

Customer review rating 4.5/5

Kurt S. Families - 02/03/2020 Confirmed reviews ALL

We had a wonderfull stay at your hotel. We felt at home, everyone was fantanstic helpful.

Dear Kurt S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Christin Koch asst. Front office Manager

Very pleasant stay

Customer review rating 4.5/5

Simone R. Couples - 17/02/2020 Confirmed reviews ALL

Nice clean room and friendly staff. Very good breakfast. We had a privilege room and it was worth the extra costs. Few tips to improve: in a VIP bathroom you expert a bath, not only a shower. We had a late check out till 15.00 but at 12.45 the keycard did not work anymore so we had to go back te reception. But this are just minor aspect, overall stay was great. Def. Will come back.

Dear Simone, We very much appreciate your comments and hints for improvement regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Nadja Linzel Front Office Manager

basically I have positive experiences with different hotels, never been offended

Customer review rating 4.5/5

Beata Business - 13/02/2020 Confirmed reviews ALL

One small disappointment - to free of charge water in the room. I assume it is standard. Very nice breakfast. Atmosphere and interior design highly rated.

Dear Beata, We very much appreciate your comments and the hint about the water regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Nadja Linzel Front Office Manager

Gut

Customer review rating 4.5/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Alles normal

Sehr geehrter Herr K., wir danken Ihnen für die gute Bewertung, die Sie unserem Hotel gegeben haben und freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat. Bis zum nächsten Mal. Mit freundlichen Grüßen Nadja Linzel Empfangschefin

Ms

Customer review rating 4.5/5

Customerx Business - 24/01/2020 Confirmed reviews ALL

The room has a smell, not very offensive, but it was not nice. There was noise all the time. Not just from the coridor, but in the mornings, above me, at about 6am there was constant banging and agitation. There are these pamflets of paper all over the place and stickers and they look cheap and useless. The shower head was made of this hard plastic and it had no grip of the actual shower head and the water would be pushed out to the side and not on top of me.

Dear customerx, Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Nadja Linzel Front Office Manager

Great location

Customer review rating 4.5/5

Amy Business - 13/01/2020 Confirmed reviews ALL

Great location and the rooms and hotel was very clean. I booked this particular hotel for not only the location but for the fact it said it had a gym, of which it did however it was a very small, extremely hot room in the basement which has very little equipment which was a little disappointing. Food and drink within the hotel was great and had a good range of options. Booked a room with a double bed and got a single duvet which I found particularly strange!

our stay 30th December 2019

TripAdvisor rating 4.0/5

mailN8761ZW Family - 06/01/2020 TripAdvisor review

Perfect location in the city of Hanover, perfect service, perfect rooms, absolutely quite, recommend the hotel in case you look for a bit higher rated centrally located hotel, recently renovated in a modern style

What a gem!

Customer review rating 4.5/5

Kelsey C. Couples - 04/01/2020 Confirmed reviews ALL

While we were only there for 1 night, we had a great experience from beginning to end. Location was just what we were looking for (not quite in the center so quieter, but close enough to walk to everything). The room was comfortable and had everything we needed. Breakfast was above and beyond fantastic, and the staff were super friendly. Highly recommend!

Christmas Markets

TripAdvisor rating 4.0/5

RBC1978 Family - 24/12/2019 TripAdvisor review

Great location, 10 minute walk from centre and Christmas markets. Hotel itself is very nice, very clean, and also has friendly helpful staff. Food in the restaurant for both dinner and breakfast was decent enough. Room was very nice, very clean and as we expected.

Could be better. Aging rooms.

Customer review rating 4.5/5

Timm R. Business - 20/12/2019 Confirmed reviews ALL

Nice staff, but sometimes overloaded. Rooms are clearly aging and need upgrade. The Sauna is shutdown for months already and the rowing machine needs repair in the fitness room.

Excellent stay

Customer review rating 4.5/5

David Solo - 16/12/2019 Confirmed reviews ALL

Comfortable, clean good breakfast, staff friendly and helpful

A very comfortable hotel with appearance of being small and friendly.

Customer review rating 4.5/5

Anonymous Families - 11/12/2019 Confirmed reviews ALL

I thought the bar and restaurant area was well designed and cosy. Only disappointment was the limit to one tea bag each with no milk just powder creamer.

Nice friendly staff

Customer review rating 4.5/5

Keith Families - 09/12/2019 Confirmed reviews ALL

Always made welcome at this hotel.

Nice, good location, clean and quiet

Customer review rating 4.5/5

Nathalie Couples - 08/12/2019 Confirmed reviews ALL

We spent the weekend and we had a comfortable stay. The staff was very friendly and helpful. The room was nice and we had no complaints.

Our most recent 20 reviews

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