Mercure Hotel Hannover City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,107 reviews

Mercure Hotel Hannover City - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Central, quiet, green location by Maschpark and the town hall, between Maschsee lake and city

  • Traditional and modern: Listed hotel with a historic past, built in 1889

  • 2022-2023 New carpets, furniture, paint & lighting in rooms and corridors

  • Historic "Marienburg" room from 1889, furnished as a gift from Queen Marie

Our accommodation(s)

Hotel location

Mercure Hotel Hannover City

Willy Brandt-Allee 3
30169 HANNOVER
Germany

GPS:52.366829, 9.740032

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DAS RESTAURANT

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: Black Angus burger, Caesar salad or something vegan? You will find what you're looking for!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,107 reviews

TripAdvisor Rating  4.0/5  717 reviews

Short business trip

Customer review rating 5.0/5

Bram Business - Confirmed reviews ALL

2 night stay visiting my Headquarters in Germany

Dear Bram, Thank you very much for the incredibly great review. I will be very happy to share this with my colleagues We look forward to your next visit and wish you a great time until then. Sunny greetings from Hanover Ann-Christin Koch Front Office Manager

Nice location and pleasant staff

Customer review rating 5.0/5

Julien L. Business - Confirmed reviews ALL

Very reliable hotel with a location close to the city center and public transport. Clean room and nice staff to make your stay confortable.

Dear Julien, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are already looking forward to your next visit. Sunny greetings from Hanover Ann-Christin Koch Front Office Manager

Amazing experience

Customer review rating 5.0/5

Natalia Couples - Confirmed reviews ALL

Very good service, comfortable bed, lots of extra facilities. It was a very pleasant stay and the hotel had a lot to offer, they made me feel like home.

Dear Natalia, you are really amazing because you rated us fabulously and found kind words in your review. Your words are a great support for the decision of other guests to visit our hotel. We are very grateful that you enjoyed your stay with us. A compliment for our daily work, after all, we want you to feel at home. ❤️ Thank you, dear person, and see you very soon at our hotel! Julia Becker (Reservation Manager)

Very Okay !!

Customer review rating 3.0/5

Reda Solo - Confirmed reviews ALL

Very weird check in. I had to insist for an upgrade pretending there was no availability while the hotel was half empty. No welcome drink nor any snacking in the room as usual! Maybe German standards??? 🤷🏻‍♂️ I also got scratched in my face because many head of feathers from the pillow were piercing the pillowcase.. 🤣

Dear Reda, Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry that the check-in did not go so well. We gave you a double upgrade and the minibar in your room was included. We are sorry that you did not find any snacks in the minibar, that is not how it should be. Sincerely, Ann-Christin Koch Front Office Manager

Good location, clean hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Nice rooms, well located in the centre. Close to public transport.

Dear Zoltan, thank you very much for your lovely review. We are happy to look at your comments about our check-in process. Thanks for the hint. Please note that our air conditioning is completely off in winter because we still have a classic heating system that ensures pleasant temperatures. The radiator is under the window. You can control the temperature there. Thank you for your visit and see you again, Julia Becker (Reservation Manager)

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Other web-users rate our hotel

  • 874 reviews 8.9/10 Location
  • 1,079 reviews 7/10 Room
  • 1,094 reviews 9.2/10 Service
  • 10 reviews 7.6/10 WiFi
  • 696 reviews 8.7/10 Breakfast
  • 499 reviews 5.8/10 Comfort
  • 383 reviews 8.1/10 Cleanliness
  • 164 reviews 5.4/10 Amenities

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