Mercure Hotel Hannover City 4 stars

The room has a smell, not very offensive, but it was not nice. There was noise all the time. Not just from the coridor, but in the mornings, above me, at about 6am there was constant banging and agitation. There are these pamflets of paper all over the place and stickers and they look cheap and useless. The shower head was made of this hard plastic and it had no grip of the actual shower head and the water would be pushed out to the side and not on top of me.

Great location and the rooms and hotel was very clean. I booked this particular hotel for not only the location but for the fact it said it had a gym, of which it did however it was a very small, extremely hot room in the basement which has very little equipment which was a little disappointing. Food and drink within the hotel was great and had a good range of options. Booked a room with a double bed and got a single duvet which I found particularly strange!

Perfect location in the city of Hanover, perfect service, perfect rooms, absolutely quite, recommend the hotel in case you look for a bit higher rated centrally located hotel, recently renovated in a modern style

While we were only there for 1 night, we had a great experience from beginning to end. Location was just what we were looking for (not quite in the center so quieter, but close enough to walk to everything). The room was comfortable and had everything we needed. Breakfast was above and beyond fantastic, and the staff were super friendly. Highly recommend!

Great location, 10 minute walk from centre and Christmas markets. Hotel itself is very nice, very clean, and also has friendly helpful staff. Food in the restaurant for both dinner and breakfast was decent enough. Room was very nice, very clean and as we expected.

Nice staff, but sometimes overloaded. Rooms are clearly aging and need upgrade. The Sauna is shutdown for months already and the rowing machine needs repair in the fitness room.

Comfortable, clean good breakfast, staff friendly and helpful

I thought the bar and restaurant area was well designed and cosy. Only disappointment was the limit to one tea bag each with no milk just powder creamer.

Always made welcome at this hotel.

We spent the weekend and we had a comfortable stay. The staff was very friendly and helpful. The room was nice and we had no complaints.

A cosy and comfortable hotel with helpful friendly staff. Original room was small with not heating operational. Restaurant food selection and quality very good. Yes I would return if my business should require another visit.

* Free WLAN is advertised, but frequently no IP address was assigned even after several minutes. This holds true for both named WLANs. * Bathroom was quite cold, no way to regulate the temperature was found.

it seems you have updated the WiFi, but i can not connect the internet anymore last week. The room is too old, carpet is dirty, shower room is moldy. Treadmill leaks electricity, really repair needed.

I am using this hotel for the past 12 years for business and I have always the same great experience. You receive always a great and personalized attention from the hotel team.

Food is average, and the service is the same. The cost is reasonable, but over priced for the location. The guest rooms are dated and need updating. Issue with the shower and the floor of the shower unit is very slippery and dangerous.