Mercure Hotel Hannover City 4 stars

Customer review rating 4.5/5 3,373 reviews
Mercure Hotel Hannover City
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+ 21 Services
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Hotel extras

  • Central, quiet, green location by Maschpark and the town hall, between Maschsee lake and city

  • Traditional and modern: Listed hotel with a historic past, built in 1889

  • Completely renovated 2013-2017: rooms, bathrooms, sauna, gym, lobby, bar and restaurant

  • Historic "Marienburg" room from 1889, furnished as a gift from Queen Marie

  • Awarded "Riesling Lounge" status by the Wines of Germany for its exceptional wines

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Hotel Hannover City

Willy Brandt-Allee 3
30169
hannover
germany

Tel: +4951180080

Fax: (+49)511/8093704

Contact email

Check-in from 15h00

Check out up to 12h00

  • KROEPCKE :  100 Rath.Bleichenstr

  • STADION :  200 Rath.Bleichenstr

  • BUS 200,267 :  BUS 200,267 Rath.Bleichenstr

  • S5 :  S5 HAUPTBAHNHOF

  • 1,2,8,18,4,5,6,16,11,10,17 :  Hauptbahnhof

  • By plane

    FUHLSBUETTEL At 150km / 93.75 miles

  • By plane

    HANOVER LANGENHAGEN At 14km / 8.75 miles

  • By helicopter

    HANNOVER AIRPORT At 14km / 8.75 miles

  • By car

    ANDERTEN At 10km / 6.25 miles

  • By car

    HERRENHAUSEN At 10km / 6.25 miles

  • By car

    LANGENHAGEN At 10km / 6.25 miles

  • By train

    HANNOVRE/HANNOVER At 0.8km / 0.5 miles

  • By train

    HAUPTBAHNHOF At 0.8km / 0.5 miles

GPS :52.366829, 9.740032

Our accommodations

At the 4-star Mercure Hotel Hannover City you can choose between Standard Rooms with a single bed, twin beds or a double bed and Privilege Rooms with double bed or twin beds. All 145 rooms are air-conditioned, have WIFI access and DSL connection and were completely renovated in 2013. Our Privilege Rooms now have a free minibar, WIFI and music docking station! One child aged up to 12 can stay in your room free of charge, pets are welcome to stay for a fee (10 EUR/night).

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 17
  • Views: Park view, Historic side view, City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with single bed

  • Max. number of persons: 1
  • Area: From 17
  • Views: Historic side view, Courtyard side, Park view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 17
  • Views: City side, Park view, Courtyard side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Spacious privilege rooms - the most beautiful rooms in the hotel

  • Max. number of persons: 4
  • Area: From 22
  • Views: Historic side view, Courtyard side, Park view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Viktoria and Zendan: Back to the "analog" days

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Eileen and Madeleine: Ladies' room

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Fabian: The world within four walls

  • Max. number of persons: 1
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Type of cuisine: Regional

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

RELAX - Food, Drinks & You. It's all in the name: Sit, drink, eat and work just the way you like. After all, relaxation can yield fantastic results - inspiration for great ideas, great decisions and great conversation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 225

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Hotel Hannover City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,373 reviews

tripadvisor

TripAdvisor Rating 4.0/5

652 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent Location, all amenities required

Customer review rating 4.5/5

Harry W. Business - 21/03/2020 Confirmed reviews ALL

The staff were very friendk=ly and helpful and all rooms and public areas were clean and tidy at all times.

Dear Mr. Wight, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Nadja Linzel Front Office Manager

A weekend in Hannover

Customer review rating 4.5/5

Kurt S. Families - 02/03/2020 Confirmed reviews ALL

We had a wonderfull stay at your hotel. We felt at home, everyone was fantanstic helpful.

Dear Kurt S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Christin Koch asst. Front office Manager

Very pleasant stay

Customer review rating 4.5/5

Simone R. Couples - 17/02/2020 Confirmed reviews ALL

Nice clean room and friendly staff. Very good breakfast. We had a privilege room and it was worth the extra costs. Few tips to improve: in a VIP bathroom you expert a bath, not only a shower. We had a late check out till 15.00 but at 12.45 the keycard did not work anymore so we had to go back te reception. But this are just minor aspect, overall stay was great. Def. Will come back.

Dear Simone, We very much appreciate your comments and hints for improvement regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Nadja Linzel Front Office Manager

basically I have positive experiences with different hotels, never been offended

Customer review rating 4.5/5

Beata Business - 13/02/2020 Confirmed reviews ALL

One small disappointment - to free of charge water in the room. I assume it is standard. Very nice breakfast. Atmosphere and interior design highly rated.

Dear Beata, We very much appreciate your comments and the hint about the water regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Nadja Linzel Front Office Manager

Gut

Customer review rating 4.5/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Alles normal

Sehr geehrter Herr K., wir danken Ihnen für die gute Bewertung, die Sie unserem Hotel gegeben haben und freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat. Bis zum nächsten Mal. Mit freundlichen Grüßen Nadja Linzel Empfangschefin

Ms

Customer review rating 4.5/5

Customerx Business - 24/01/2020 Confirmed reviews ALL

The room has a smell, not very offensive, but it was not nice. There was noise all the time. Not just from the coridor, but in the mornings, above me, at about 6am there was constant banging and agitation. There are these pamflets of paper all over the place and stickers and they look cheap and useless. The shower head was made of this hard plastic and it had no grip of the actual shower head and the water would be pushed out to the side and not on top of me.

Dear customerx, Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Nadja Linzel Front Office Manager

Great location

Customer review rating 4.5/5

Amy Business - 13/01/2020 Confirmed reviews ALL

Great location and the rooms and hotel was very clean. I booked this particular hotel for not only the location but for the fact it said it had a gym, of which it did however it was a very small, extremely hot room in the basement which has very little equipment which was a little disappointing. Food and drink within the hotel was great and had a good range of options. Booked a room with a double bed and got a single duvet which I found particularly strange!

our stay 30th December 2019

TripAdvisor rating 4.0/5

mailN8761ZW Family - 06/01/2020 TripAdvisor review

Perfect location in the city of Hanover, perfect service, perfect rooms, absolutely quite, recommend the hotel in case you look for a bit higher rated centrally located hotel, recently renovated in a modern style

What a gem!

Customer review rating 4.5/5

Kelsey C. Couples - 04/01/2020 Confirmed reviews ALL

While we were only there for 1 night, we had a great experience from beginning to end. Location was just what we were looking for (not quite in the center so quieter, but close enough to walk to everything). The room was comfortable and had everything we needed. Breakfast was above and beyond fantastic, and the staff were super friendly. Highly recommend!

Christmas Markets

TripAdvisor rating 4.0/5

RBC1978 Family - 24/12/2019 TripAdvisor review

Great location, 10 minute walk from centre and Christmas markets. Hotel itself is very nice, very clean, and also has friendly helpful staff. Food in the restaurant for both dinner and breakfast was decent enough. Room was very nice, very clean and as we expected.

Could be better. Aging rooms.

Customer review rating 4.5/5

Timm R. Business - 20/12/2019 Confirmed reviews ALL

Nice staff, but sometimes overloaded. Rooms are clearly aging and need upgrade. The Sauna is shutdown for months already and the rowing machine needs repair in the fitness room.

Excellent stay

Customer review rating 4.5/5

David Solo - 16/12/2019 Confirmed reviews ALL

Comfortable, clean good breakfast, staff friendly and helpful

A very comfortable hotel with appearance of being small and friendly.

Customer review rating 4.5/5

Anonymous Families - 11/12/2019 Confirmed reviews ALL

I thought the bar and restaurant area was well designed and cosy. Only disappointment was the limit to one tea bag each with no milk just powder creamer.

Nice friendly staff

Customer review rating 4.5/5

Keith Families - 09/12/2019 Confirmed reviews ALL

Always made welcome at this hotel.

Nice, good location, clean and quiet

Customer review rating 4.5/5

Nathalie Couples - 08/12/2019 Confirmed reviews ALL

We spent the weekend and we had a comfortable stay. The staff was very friendly and helpful. The room was nice and we had no complaints.

Customer review rating 4.5/5

Start O. S. S. I. W. A. Business - 06/12/2019 Confirmed reviews ALL

A cosy and comfortable hotel with helpful friendly staff. Original room was small with not heating operational. Restaurant food selection and quality very good. Yes I would return if my business should require another visit.

Ok for 3 stars

Customer review rating 4.5/5

Anonymous Business - 03/12/2019 Confirmed reviews ALL

* Free WLAN is advertised, but frequently no IP address was assigned even after several minutes. This holds true for both named WLANs. * Bathroom was quite cold, no way to regulate the temperature was found.

not satisfied with facililate there

Customer review rating 4.5/5

D. Business - 03/12/2019 Confirmed reviews ALL

it seems you have updated the WiFi, but i can not connect the internet anymore last week. The room is too old, carpet is dirty, shower room is moldy. Treadmill leaks electricity, really repair needed.

Always great experience

Customer review rating 4.5/5

Anonymous Business - 26/11/2019 Confirmed reviews ALL

I am using this hotel for the past 12 years for business and I have always the same great experience. You receive always a great and personalized attention from the hotel team.

Guest Rooms

Customer review rating 4.5/5

Anonymous Couples - 26/11/2019 Confirmed reviews ALL

Food is average, and the service is the same. The cost is reasonable, but over priced for the location. The guest rooms are dated and need updating. Issue with the shower and the floor of the shower unit is very slippery and dangerous.

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