Mercure Hotel Hannover City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,346 reviews

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Mercure Hotel Hannover City - Image 1
Mercure Hotel Hannover City - Image 2
Mercure Hotel Hannover City - Image 3
Mercure Hotel Hannover City - Image 4
Willy Brandt-Allee 3, 30169 HANNOVER, Germany

Description

Hotel extras

  • International Sustainability Certificates GREENKEY and BREEAM

  • Unlimited free water is available to you at any time at our BRITA water dispensers

  • The historic "Marienburg Room" from 1889 - the interior is a gift from Queen Marie

  • 2022-2023 New carpets, furniture, paint and lighting in rooms and hallways

  • Central, quiet & green location at Maschpark & Town Hall between Maschsee & city

Our accommodation(s)

Hotel location

Mercure Hotel Hannover City

Willy Brandt-Allee 3
30169 HANNOVER
Germany

GPS:52.366829, 9.740032

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DAS RESTAURANT

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: Black Angus burger, Caesar salad or something vegan? You will find what you're looking for!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,346 reviews

TripAdvisor Rating  4.1/5  738 reviews

Customer review rating 3.5/5

Bethan H. Couples - Confirmed reviews ALL

Well located and good stay, friendly staff. However, our room was only cleaned once whilst we were there and we were only given fresh towels once, despite leaving them on the floor as directed. I had used a copy cup on the first morning and despite the room being cleaned after that, the dirty coffee mug was left there and the coffee was not refilled.

Dear Bethan, Thank you for sharing your honest feedback regarding your recent stay. We are pleased to hear that you found our location convenient and our staff friendly. However, I sincerely apologize for the shortcomings you experienced with room cleanliness and the replenishment of amenities. Our housekeeping policy aims to provide thorough service, and it appears we did not meet these expectations during your visit. Your comments will be noted for future improvements. Thank you once again for your input and all the best! Julia Becker (Reservation Manager)

Customer review rating 4.5/5

Antje L. Solo - Confirmed reviews ALL

The hotel looks very modern and inviting at the same time. Nice seating areas, wonderful Christmas decorations and well-lit floors welcomed all guests in December. The staff is courteous and helpful. My room was comfortable and warm, which was highly appreciated because of the cold weather outside. Breakfast is wonderfully prepared; guests have lots of choices and the breakfast room is very inviting.

Customer review rating 4.5/5

Wilfried S. Couples - Confirmed reviews ALL

Alles super

Customer review rating 4.0/5

Emile V. Business - Confirmed reviews ALL

Hotel is in the city center. Car can be parked in the parking garage below the hotel (25 euro/24 hours). Rooms are good with a nice bathroom. International Breakfast was served with enough choices.

Customer review rating 4.0/5

Gerald K. Business - Confirmed reviews ALL

Room was okay. It was very hot in the room on entrance... could have been less (more sustainable). Breakfast was okay, but too expensive for what was offered. Parking garage was ideal.

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Other web-users rate our hotel

  • 831 reviews 8.7/10 Location
  • 1,020 reviews 6.8/10 Room
  • 1,000 reviews 9.1/10 Service
  • 21 reviews 5.9/10 WiFi
  • 683 reviews 8.3/10 Breakfast
  • 484 reviews 6/10 Comfort
  • 373 reviews 7.8/10 Cleanliness
  • 193 reviews 7.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.