As usual, the stay was very good! Out of 4 night stay, could get only one day parking. It was irritating to walk in the rain after parking in the nearest garage.

nice hotel, friendly staff.

Great welcome for 1st business meeting in 18 months

The entire experience with this hotel was amazing! From calling for information about availability on our way there, to check-in, room service, cleaniness of the room, and finally check-out! The hotel is positioned extremely well, right next to the New Rathaus, a couple of minutes walk to the old center, and very close to the lake Maschsee. The ladies at the reception were amazing!!! Congratulations for such employees who are enthusiastic about their work and make the guests feel like at home! Extremely good follow of the covid rules! Very clean and nice room, with all needed amenities. Restaurant is serving very good dinner, and room service was very nice! We loved our stay in Hannover and we will definetely stay at this hotel for any other visit in this lovely city. For this reason, we reccommend this hotel to everyone who looks for a hotel in Hannover.

Over some years I have been at the hotel serveral times meanwhile and I am always very satisfied with the service: - friendly and motivated personal - very good breakfast - nice bar & lobby with the possibility to sit outside - clean and spacious rooms - calm atmosphere

House keeping not up to standard - very poor. Received a pillow case and towel with holes in. Coffee, milk etc not replenished. Coffee cups and glasses not cleaned. No notification received when water shut off for maintenance - under the shower covered in soap! Covid-19 protocols very lax. Sanitizer in lift empty for 6 days only replenished after we complained. Breakfast over priced for what's on offer.

I booked privilege room but the room lighting, bathroom exhaust were not appropriate. The cooling system made a lot of noise.

We had expected an enjoyable weekend eating the dishes and drinking the wines in the restaurant for dinner and supper. When we arrived we were told that the restaurant was closed at noon and only opened at 6.30 pm. The menu was short and did not offer much choice. It was a menu one might expect in a bar but not in a restaurant. We had planned to stay for two days but under these circumstances we left after one day.

I've been a guest in this hotel for many times already over the past 20+ years. From the vet first beginning I've always felt more then welcome. Iver the years it has become almost a second home for me. Located close to the city center, nice, clean and well utilised rooms, good breakfast service and most of all, a great staff. The employees here are in my opinion the most valuable asset for this hotel. Keep it up. I'll be back for sure.

Perfect location in the city of Hanover, perfect service, perfect rooms, absolutely quite, recommend the hotel in case you look for a bit higher rated centrally located hotel, recently renovated in a modern style

Great location, 10 minute walk from centre and Christmas markets. Hotel itself is very nice, very clean, and also has friendly helpful staff. Food in the restaurant for both dinner and breakfast was decent enough. Room was very nice, very clean and as we expected.

Stayed for many years in a row. Sadly it has lost its status. Problem in parking with empty spaces blocked by poorly parked cars. No ventilation in bathrooms. Reception staff unpleasant and ignorant except 1. Housekeeping does not greet you. Feels more like i need to excuse myself for visiting. The rooms need updating....

The hotel was conveniently located to all the main points of interest in Hannover. All spots could be reached by an easy and quiet walk through well kept and safe areas. The parking space in the hotel was a good addition to my travel plans. The welcome drink for Accor members was a nice touch and made us feel expected.

This was one of the 5 hotels we stayed in during our road trip through Germany and by far the best experience. We booked a Privilege room and everything was great: friendly, welcoming and professional staff, cosy atmosphere, spacious room, very comfortable mattresses, memory foam pillows, mini-bar included in the price and very varied and tasty breakfast. If we ever return to Hannover, this will definitely be our place to stay again.

Ideal location opposite the Rathaus and easy walking distance to the main city/old town. Very helpful reception staff. Breakfast excellent with a variety of continental and cooked breakfast, the scrambled egg with Ham was particularly tasty