Mama Shelter Lyon

Mama Shelter Lyon 2 stars

Customer review rating (ALL Rating) 4.5/5 969 reviews

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Hotel extras

  • Stylish restaurant and cozy terrace.

  • Local and homemade cuisine

  • DJ sets & lives

  • Meeting rooms that can be made private

  • 5-star bedding

Hotel location

Mama Shelter Lyon

13 Rue Domer
69007 LYON
France

GPS:45.746886, 4.844683

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Mama Restaurant Lyon

Our chefs prepare simple, mouth-watering dishes inspired by traditional cuisine from Lyons to make you feel right at home.

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ALL Rating  4.5/5  969 reviews

TripAdvisor Rating  4.5/5  1,755 reviews

Great decor, friendly staff with vegan dishes soon.

TripAdvisor rating 5.0/5

Videojock Friends getaway - TripAdvisor review

Booked this hotel as a quick stopover on a train journey to Barcelona. It’s a 10 min taxi ride from the station and even on a Sunday night the restaurant had a good vibe to it with live music playing. I am a vegan 🌱 and whilst there was nothing on the menu for me, after negotiation the chef managed to conjure up a delightful three course meal which I could enjoy along with my 3 friends. I spoke to the delightful manager or ‘mama’ as she introduced herself, in the morning. She used to manage the restaurant and said that they would now be putting vegan dishes on the menu as the kitchen already has all the ingredients anyway. It would be great if this was repeated across the Mama Shelter chain. The rooms were small but functional. Beds are comfortable and good to see them taking the lead with a shampoo, body wash, soap bar in cardboard packaging. I’ve heard the chain will hopefully go plastic free soon. To be sustainable they need to raise the profile of plant based food also. The TV system was great with loads of free movies 🎥 🍿 available to watch in different languages.

Dear Videojock, thank you very much for this perfect rating and the wonderful feedback. I'm happy that you enjoyed Mama’s ambiance and staff. I can assure you that I will share your wonderful feedback with all of them. Regarding the restaurant I will share your feedback with our kitchen team ! We hope to welcome you back very soon at Mama Lyon or in other city ! Mama Loves You!

It was fine. The staff in the restaurant on my first day were hard to attract - all just a bit unfriendly. Walked past me several times when I wanted to order and settle my bill.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

It was fine. The staff in the restaurant on my first day were hard to attract - all just a bit unfriendly. Walked past me several times when I wanted to order and settle my bill.

nice hotel, nice staff,clean room

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

the hotel was nice the room was clean but the shower hose need to be fixed as it was leaking nice breakfast

Dear Kfir, We very much appreciate your comments regarding your stay at the Mama Shelter Lyon. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mama Loves Kfir !

Very nice stay

Customer review rating 4.0/5

Nissim C. Families - Confirmed reviews ALL

Bar and reception is excellent. Good vibe. Room clean could be better. Some water to drink will be nice. little things

Dear Nissim, Thank you for taking the time to share your feedback. Its is so nice to know that you had a good time with us in Lyon. Thank you for your kind words toward our Bar and reception Team ! We also take good note of your comments as it is a good way for us to improove the quality of service. We hope to welcome you back to our Mama Lyon very soon! Mama Loves Nissim

Mixed feelings

Customer review rating 3.0/5

Kevin Families - Confirmed reviews ALL

The bed was one of the best I've ever slept in, and I've never seen such an extensive breakfast, which is great! Staff is also very very friendly. But... I've been there for 3 nights and of those nights, 2 were spent sleeping through extremely loud music which lasted 'till midnight, so loud that back home in my house, I'd have called the police. It's a real turnoff, especially because it's so easy to fix/prevent. But let me be clear, it's a fantastic hotel. But it's one where you're forced to sleep through loud music. Fix that and I'll give this hotel a 9.5/10. 🙂

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Other web-users rate our hotel

  • 225 reviews 8.2/10 Location
  • 499 reviews 7.4/10 Room
  • 692 reviews 9.3/10 Service
  • 405 reviews 7.9/10 Food
  • 381 reviews 9/10 Vibe
  • 259 reviews 9.2/10 Breakfast
  • 237 reviews 6.9/10 Comfort
  • 170 reviews 8.3/10 Amenities

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