ibis Styles London Heathrow Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 748 reviews

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Description

Hotel extras

  • 153 creatively decorated bedroom's available

  • Car Park is available on site for £14.00 per night.

  • Westcombe restaurant serves a choice of bistro cuisine

  • Park & Fly suppliers at Heathrow Airport can now be booked via email admin@airsideparking.com

  • ibis Styles London Heathrow Airport offers easy access to magnetic local attractions

Our accommodation(s)

Hotel location

ibis Styles London Heathrow Airport

272 Bath Road, Harlington, HEATHROW
UB3 5AY LONDON
United Kingdom

GPS:51.481458, -0.448434

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

WESTCOMBE RESTAURANT

Welcome to the Westcombe Bistro where international cuisine and a relaxed, cosy atmosphere are the orders of the day. Open from early morning well into the evening, join us for light lunches, afternoon tea and lazy à la carte dinners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  748 reviews

Customer review rating 4.0/5

Hijab A. S. Couples - Confirmed reviews ALL

It was good. One of the best ibis I have stayed at. Staff needs to be more informational though, at check in guests should be explained more about facilities timing etc.

Dear Guest, Thank you for your feedback, we’re really pleased to hear you found your stay enjoyable and that you consider this one of the better Ibis properties you’ve stayed at. We also appreciate your comments regarding check-in information. You’re absolutely right that guests should be given clearer guidance on facilities and timings, and we’ve shared this with the team to improve the arrival experience. We hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 4.5/5

Adrian K. Solo - Confirmed reviews ALL

Easy going . Happy staff everywhere.

Dear Guest, Thank you for your kind feedback. We’re really pleased to hear you enjoyed the welcoming atmosphere and that our team made such a positive impression during your stay. It’s also great to know you found the facilities and overall experience enjoyable, and we truly appreciate you taking the time to share your comments. We hope to welcome you back again soon. Warm regards, Ibis Styles Hotel Management

Customer review rating 3.5/5

Howard W. Couples - Confirmed reviews ALL

We have stayed at other Ibis hotels in Europe and found them to be similar. Okay hotels with compact rooms. This one is the same. Clean, although stained carpet. Has a restaurant which we didn’t use but should have as the neighborhood isn’t one to walk about in. Staff was friendly and helpful. Parking, if needed is for a fee 14 GBP per day and there seemed to be limited number of spaces but few cars as most arrived by taxi.

Dear Guest, Thank you for taking the time to share your feedback. We’re glad to hear you found our team friendly and helpful, and that the hotel worked well for a short stay near Heathrow. We also appreciate your comments regarding cleanliness and the carpet condition. This has been noted and shared with our housekeeping team for review. We hope to have the opportunity to welcome you back again in the future. Warm regards, Ibis Styles Hotel Management

Customer review rating 3.5/5

Cathy D. Couples - Confirmed reviews ALL

Room 310 air conditioning did not work. It errored out frequently. When we called, the management was quick to respond. They reviewed our attempts to rectify the situation and tried the exact same methods that we had already tried. The manager advised us to wait 15 minutes and try again. The system failed after 2 minutes. It took two tries before they changed our room. We packed up all of our things and had to go to the lobby to be reassigned another room. This airconditioning worked in room 03. We settled in; and chose to watch tv but the remote was missing. All in all not an unbearable situation, but these maintenance issues should have been handled prior to renting out a room.

Dear Guest, Thank you for taking the time to share such detailed feedback. We’re glad to hear our team responded quickly and that you were ultimately moved to a comfortable room, and that you found the hotel clean and good value overall. That said, we’re very sorry for the issues you experienced with the air conditioning and the missing remote. This is not the standard we aim to provide, and your comments about maintenance readiness have been noted and shared with the team for immediate review. We appreciate your understanding and hope we’ll have the opportunity to provide you with a smoother stay next time. Warm regards, Ibis Styles Hotel Management

Customer review rating 5.0/5

Philip C. Couples - Confirmed reviews ALL

Comfortable and spacious room with all we needed. Friendly reception staff. Close to bus stops, local pub (Three Magpies) and conveniece store at the adjacent garage.

Dear Guest, Thank you for taking the time to share your feedback. We’re glad to hear you found our team helpful during your stay and that check-out was smooth. We’re very sorry for the issues you experienced with the basin, toilet flushing system, and key cards, and also for the delay in resolving these during your stay. This is not the standard we aim to provide, and we fully understand how frustrating this must have been. Your comments have been shared with our maintenance team for immediate review and action. We also note your feedback on WiFi speed and will include this in our ongoing improvement plans. We hope we’ll have the opportunity to provide you with a much better experience in the future. Warm regards, Ibis Styles Hotel Management

Other web-users rate our hotel

  • 2,895 reviews 9.3/10 Location
  • 2,829 reviews 7/10 Room
  • 2,090 reviews 8.2/10 Service
  • 76 reviews 5.9/10 WiFi
  • 1,441 reviews 7.6/10 Cleanliness
  • 1,059 reviews 8/10 Value
  • 585 reviews 7.2/10 Breakfast

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