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Novotel London Heathrow Airport T1 T2 and T3 Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,970 reviews

ALLSAFE approved hotel

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Novotel London Heathrow Airport T1 T2 and T3
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+ 21 Services

Hotel extras

  • Located 0.8 miles from London Heathrow Airport with easy transport links to central London

  • Hotel is located within the Heathrow Free Travel Zone (Bus 105, 111, 140, 285 & 423)

  • Served by Hotel Hoppa Bus (Charges Apply) - H9 from Terminals 2 & 3 or H53 from Terminals 4&5

  • Atrium Skypods, Perfect for small meetings or private dining.

  • Business and family corner, inluding library and more

Hotel location

Novotel London Heathrow Airport T1 T2 and T3

234 Bath Road
Hayes
Middlesex
UB3 5AP london
united kingdom

Tel: +442089171599

Check-in from 15h00

Check out up to 12h00

  • LONDON UNDERGROUND:  PICCADILLY HEATHROW TERM2 5

  • By plane

    LONDON HEATHROW At 1.29km / 0.8 miles - Shuttle paying

  • By train

    HEATHROW TERM 2 At 0km / 0 miles

  • By train

    HEATHROW TERMINAL 2 At 1km / 0 miles

GPS:51.4814, -0.4448

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE NEST RESTAURANT

Enjoy a wide range of local and international cuisine, simple yet authetic, in a relaxing setting. Whether you want to eat or simply enjoy a drink, our restaurant has the extra something that you only find at Novotel

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 295 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel London Heathrow Airport T1 T2 and T3

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,970 reviews

TripAdvisor Rating 4.0/5

563 reviews

Reservation cancelled

TripAdvisor rating 3.0/5

Stephan M Business - 25/11/2021 TripAdvisor review

I wish that I could review my stay at the Novotel London Heathrow Airport T1 T2 and T3 Hotel, but they cancelled my reservation. The email by which they did so made no mention of alternative arrangements or refunds. I called Accor Live Limitless who could do nothing to help a platinum member and told me to call the hotel. What is ALL for if not to provide assistance to loyal Accor customers?

Is somebody running this hotel?

TripAdvisor rating 1.0/5

matoewe Business - 07/11/2021 TripAdvisor review

The weirdest experience so far in an Accor Hotel. Not sure, if anybody has a clue on what they are doing running this hotel. Staff has no idea, nobody is answering phones, waited for a week for an email reply regarding a meeting room. Until today, I'm waiting for my invoice. It is indeed very mediocre. And stay away from the croissants during breakfast...produced 02/2020...and they are offering them without hesitation. When asking them about it...they said, "It's fine!".....??????

Fresh and modern

Customer review rating 4.5/5

@captainchris Business - 22/02/2021 Confirmed reviews ALL

Well located with very friendly staff, plus I love the modern clean rooms and decor. I've stayed here a few times and especially love that most rooms are different, not the standard hotel format.

Convenient location to airport for a quick overnight stay.

Customer review rating 3.5/5

Anonymous Solo - 21/02/2021 Confirmed reviews ALL

Room, staff location was great. breakfast very poor. I didn’t even take it.

Well located but £15 for a taxi to terminal 5 ridiculous

Customer review rating 2.0/5

L N. Business - 14/02/2021 Confirmed reviews ALL

As soon as I walked into the hotel I noticed people wandering in and out of the hotel with no masks and no social distancing and nothing was said by the staff, i saw six people getting into the lifts and not one person was wearing a mask or using hand sanitiser I had to stop two guests getting in the lift with me and I pointed out the sign only guests from the same room allowed in lifts, I was very disappointed with the way things were allowed to carry on in these times it was as though the pandemic doesn't apply in this hotel

Pleasant and comfortable airport option

Customer review rating 4.0/5

Sky Business - 13/02/2021 Confirmed reviews ALL

Large clean room with comfortable bed and nice big tv. Late arrival and early departure meant I didn’t have much contact with staff, reception pleasant and efficient. One thing I hate was the plastic bottom sheet on the bed. Good value.

Very nice rooms, closer to the terminal but not as friendly as the Inis

Customer review rating 3.5/5

Kcb Business - 12/02/2021 Confirmed reviews ALL

Fine stay Missed Ibis greetings and kindness

was ok

Customer review rating 3.5/5

Anonymous Business - 11/02/2021 Confirmed reviews ALL

Everything closed due to non-exsistant "COVID" , No natural Vegan food alternatives, no fruits..

Customer review rating 3.5/5

Ross Business - 11/02/2021 Confirmed reviews ALL

The last time I came was a 10/10 experience. A German receptionist was just wonderful, welcoming and couldn’t have done more for me and asked my preferences. This time I was just kind of handed a key. I ended up extending my trip and I had to phone reception 3 times as no one picked up. I’m silver and entitled to a drinks voucher which is really lovely but had to specifically ask for it. I know like every business you have staff on furlough but it didn’t seem like the same experience as last time. I asked for a later check out and was gracefully given the few hours I wanted. I adore staying here a and the staff are nice and the rooms are perfect so it’s not a gripe. I just think some of your staff are head an shoulders above others. (Not that at any point anyone was rude, but that lovely German lady is your MVP)

Customer review rating 3.5/5

Anonymous Solo - 06/02/2021 Confirmed reviews ALL

Curtains dirty and mouldy

Only thing good about it is the proximity to free airport bus

Customer review rating 1.0/5

No Solo - 03/02/2021 Confirmed reviews ALL

dirty carpet clogged shower clogged sink dirty mirrors decent bed and central heating. wouldnt stay here for more than 1 night

Excellent

TripAdvisor rating 5.0/5

kristoffersen Business - 03/02/2021 TripAdvisor review

Perfect location and excellent service. Also a good place to have the COVID 19 Test in the privacy of your room and the result 6 hours later sent to your email. Good Food and room service. Julia was very helpful

Lovely Staff

Customer review rating 4.5/5

James Business - 01/02/2021 Confirmed reviews ALL

Stay quite often due to being a keyworker. Always a lovely stay due to clean modern rooms with. Comfortable beds and powerful showers. Staff fantastic as always especially the lovely Julia who is always warm and welcoming when checking in.

well located good stay

Customer review rating 5.0/5

A. Solo - 30/01/2021 Confirmed reviews ALL

nice got upgrade

Well located

Customer review rating 4.0/5

Anonymous Business - 29/01/2021 Confirmed reviews ALL

Staff was nice

Enjoyable stay

Customer review rating 4.5/5

Stuart A. R. Solo - 26/01/2021 Confirmed reviews ALL

A comfortable overnight stay.

Relaxed stay

Customer review rating 4.5/5

Steven Business - 26/01/2021 Confirmed reviews ALL

From check in to check out...smooth and easy....

Customer review rating 2.5/5

Paul Business - 25/01/2021 Confirmed reviews ALL

Good location I thought next to Heathrow Terminal 2 Expensive taxi from hotel to airport £12 do a couple of minutes drive Sofa bed in room 111 let you down with a huge stain on it

Well located

Customer review rating 2.5/5

Abena A. O. Families - 22/01/2021 Confirmed reviews ALL

It was a nice experience, my food delayed.

We’ll located

Customer review rating 4.0/5

Alex S. Business - 20/01/2021 Confirmed reviews ALL

Play nice to Indian people

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