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Novotel London Heathrow Airport T1 T2 and T3 Hotel 4 stars

TripAdvisor rating 4.0/5 434 reviews
Novotel London Heathrow Airport T1 T2 and T3
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+ 18 Services
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Room 1

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Hotel extras

  • Located 0.8 miles from London Heathrow Airport with easy transport links to central London

  • Hotel is located within the Heathrow Free Travel Zone (Bus 105, 111, 140, 285 & 423)

  • Served by Hotel Hoppa Bus (Charges Apply) - H9 from Terminals 2 & 3 or H53 from Terminals 4&5

  • Atrium Skypods, Perfect for small meetings or private dining.

  • Business and family corner, inluding library and more

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • LONDON HEATHROWPaying
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Discover the contemporary elegance of Novotel London Heathrow. Whether you choose this 4-star hotel for business or leisure, you are sure to be tempted by the international cuisine. Just minutes from Heathrow airport main terminals.

Hotel location

Novotel London Heathrow Airport T1 T2 and T3

234 Bath Road
Heathrow Point West
Heathrow
UB3 5AP
london
united kingdom

Tel: +442089171599

Fax: (+44)2089171588

Contact email

Check-in from 14h00

Check out up to 12h00

  • LONDON UNDERGROUND :   PICCADILLY HEATHROW TERM2 5

  • By plane

    LONDON HEATHROW At 1.29km / 0.8 miles - Shuttle paying

  • By train

    HEATHROW TERM 2 At 0km / 0 miles

  • By train

    HEATHROW TERMINAL 2 At 1km / 0 miles

GPS :51.4814, -0.4448

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 23m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Multimedia hub

Superior room with 1 double bed and sofa bed

  • Max. number of persons: 4
  • Area: From 28m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Multimedia hub

Superior Room with 2 single beds and sofa

  • Max. number of persons: 2
  • Area: From 28m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Multimedia hub

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 35m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Multimedia hub

Suite with 1 king size bed and sofas

  • Max. number of persons: 4
  • Area: From 40m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Multimedia hub

Our restaurants and bars

THE NEST RESTAURANT

Type of cuisine: International

Enjoy a wide range of local and international cuisine, simple yet authetic, in a relaxing setting. Whether you want to eat or simply enjoy a drink, our restaurant has the extra something that you only find at Novotel

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE RUNWAY BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our friendly staff. Our buzzing bar offers the perfect place to relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel In stylist surroundings choose from a wide variety of beers wines and cocktails served by our fun and friendly staff Our buzzing bar offers the perfect place to relax and unwind

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 295 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel London Heathrow Airport T1 T2 and T3

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,613 reviews

tripadvisor

TripAdvisor Rating 4.0/5

434 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Hotel was modern and clean but the parking and facilities were very poor.

Customer review rating 4.2/5

Raju K. Families - 03/12/2019 Confirmed reviews ALL

We were attending a local function and had to spend nearly 30 minutes to get a parking space which made us late. Parking spaces are to small plus we were charged £16 for the overnight parking. Ordered room service and had to wait over 40 minutes (for a simple pizza) and was then told we had to collect it ourselves or be charged £5 for delivery to the room.

Dear Raju K., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport T1 T2 and T3. It is great to see you found our hotel modern and clean and I am sorry that your experience with car parking and room service was a negative one; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barbora M.

Lovely place

Customer review rating 4.2/5

Kim F. A. Couples - 02/12/2019 Confirmed reviews ALL

After reading other reviews was pleased I ignored them everything was lovely from beautiful clean room to staff in bar ,restaurant and front desk would definitely stay here again

Dear Kim T., Thnak you so much for such a lovely review! We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3 and we are glad that your experience was a positive one. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbora M.

Another Pleasant Stay On Business

Customer review rating 4.2/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Very good; I have been staying at this hotel on a fairly regular basis for most of 2019, and the overall standard is being maintained; small improvements in key areas are making a big difference.

Dear Mark Z., Thank you so much for taking the time to write a review regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3 and thank you very much for being regular guest to our hotel. We are glad to see you enjoyed your stay and thank you for bringing to our attention that there are certain areas of improvement. I can assure you that your feedback was discussed with front office team in order to make improvement for your next stay. Once again, thank you again for sharing your experience, and we are looking forward to welcome you back to our hotel in the near future. Sincerely, Barbora M.

Mrs

Customer review rating 4.2/5

K J. Friends - 02/12/2019 Confirmed reviews ALL

The check in was smooth and the room looked very spacious and comfortable. I fortunately we found it very hot in the room so didn’t sleep well and we couldn’t work out how to make it cooler. I also had a faulty hair dryer and asked for a replacement which was dangerously hot. So I had to go to sleep with wet hair - didn’t help my sleep!

Lovely hotel

Customer review rating 4.2/5

Jason Business - 29/11/2019 Confirmed reviews ALL

Lovely hotel and great rooms ideal location

Dear Jason F., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Barbora M.

Transit in london

Customer review rating 4.2/5

Scott Business - 28/11/2019 Confirmed reviews ALL

Nice Breakfast area. Good room

Dear Scott M., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raman Lagoo

Pre Flight Stay.

TripAdvisor rating 4.0/5

Andy C Couples - 28/11/2019 TripAdvisor review

Brand new hotel close to T3 Heathrow. Extremely comfortable, well designed rooms may not be extra spacious but have all you need for a nights stay. restaurant bright and ultra modern with a good choice of food at reasonable rates. Well stocked bar with an excellent pint of London Pride. Service throughout is excellent. Only gripe is that parking a car will cost you £16 per night.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raman Lagoo

Glorious Hotel

Customer review rating 4.2/5

Steven B. Couples - 27/11/2019 Confirmed reviews ALL

From super fast check in to an upgraded room. Perfect from start to finish. Room service was fabulous. Huge room with jacuzzi bath. Super comfy bed. Can’t wait to go back l.

Dear James E., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raman Lagoo

Very nice hotel for short stay or arrival flight/ departure flight stay.

Customer review rating 4.2/5

Kenneth R. Solo - 26/11/2019 Confirmed reviews ALL

Very good. Accommodations better than some of your competitors however others have a better breakfast buffet!

Dear Kenneth R., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raman Lagoo

very good

Customer review rating 4.2/5

Michael M. Solo - 26/11/2019 Confirmed reviews ALL

From arrival to departure no problems.

Dear michael M., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loey Dias

Fantastic experience from the start

Customer review rating 4.2/5

Egerton Solo - 26/11/2019 Confirmed reviews ALL

Fantastic welcome from staff, room was amazing. Only issue was that tv and safe wasn't really working, but overall a fantastic experience.

Dear Egerton S., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, And Sorry about the TV Issue . Sincerely,

Beautiful hotel near the airport

Customer review rating 4.2/5

Damien Families - 26/11/2019 Confirmed reviews ALL

The front desk staff were fantastic and welcoming when we arrived. The room was very comfortable. I loved how modern it was and we were able to get a good nights sleep to deal with jet lag.

Dear Leonard T., Thank you for such a detailed review following your stay at our hotel. We really appreciate your constructive feedback and the review has been shared with the entire team. I hope that you will consider us on your next visit to Heathrow. Regards Raman Lagoo

31 October 2019

TripAdvisor rating 4.0/5

jrcoll Couples - 26/11/2019 TripAdvisor review

As we arrived at the wrong Novotel not far away, my tip would be to check the address carefully when you travel. The local roads are very difficult to navigate if you make a wrong turn. This could include a trip back down the M4 and return from the first junction.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Raman Lagoo

Staff and service very good but hotel decorative state needs attention

Customer review rating 4.2/5

Daniel N. Families - 25/11/2019 Confirmed reviews ALL

As above

Dear Daniel N., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loey Dias

Very good facility

Customer review rating 4.2/5

Carolina Business - 25/11/2019 Confirmed reviews ALL

As usual it is a good stay, Just the restaurant staff sometimes take long time to provide service.

VERY DISAPPOINTING

Customer review rating 4.2/5

Lilly V. Business - 25/11/2019 Confirmed reviews ALL

No tele in the room . Finally had to call from the room, nobody answered in the reception, then called the room service people, they in turn said, they would ask the reception to call us. The answer was no tv service in the whole area, The receptionist even said, she s lives not far from there, and there is no tele service even in her house. Later on I found out that is not true, as the next hotel, which was five minutes away had tele service. Spoke to the manager, who wasn't very helpful. In front of the manager receptionist, arguing that she informed us when we checked in that no TV service available? My only question was , then why would we have to ring from our room, if that was the case, to which her answer was ''you were not paying attention when I said that '', and ask your colleague, she will tell you!!

Business UK

Customer review rating 4.2/5

John Business - 21/11/2019 Confirmed reviews ALL

Gut

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Barbora M.

Worst Accor hotel I’ve stayed at.

Customer review rating 4.2/5

Mark F. Solo - 20/11/2019 Confirmed reviews ALL

I wrote to the GM about my stay as soon as. I checked out in Saturday morning. Still waiting for a reply. Just about sums this hotel up.

Personal assistant

Customer review rating 4.2/5

Myrianne Business - 19/11/2019 Confirmed reviews ALL

Food and service was OK but Housekeeping , room maintenance were not the best. However when asked, Housekeeping did they best to resolve the issue

Poor house keeping

Customer review rating 4.2/5

Anonymous Couples - 19/11/2019 Confirmed reviews ALL

Large ball of hair in the sink, Sheets were new and clean but long dark hairs on the bed edge and on the nightstand. Needs a good dust around the headboard and night stand

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