Novotel London Heathrow Airport T1 T2 and T3 4 stars

TripAdvisor rating 4.0/5 566 reviews

Hotel extras

  • Located 0.8 miles from London Heathrow Airport with easy transport links to central London

  • Hotel is located within the Heathrow Free Travel Zone (Bus 105, 111, 140, 285 & 423)

  • Served by Hotel Hoppa Bus (Charges Apply) - H9 from Terminals 2 & 3 or H53 from Terminals 4&5

  • Atrium Skypods, Perfect for small meetings or private dining.

  • Business and family corner, inluding library and more

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Novotel London Heathrow Airport T1 T2 and T3

234 Bath Road, Hayes, Middlesex
United Kingdom

GPS:51.4814, -0.4448

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Enjoy a wide range of local and international cuisine, simple yet authetic, in a relaxing setting. Whether you want to eat or simply enjoy a drink, our restaurant has the extra something that you only find at Novotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.0/5  566 reviews

Novotel London biz trip

TripAdvisor rating 4.0/5

pascala612 Business - TripAdvisor review

Nice convenient place to stay for business meeting near airport, fresh hotel with good access to airport. Restuarant is fine Rooms and service 100% the same as in any other city where are Novotel’s are: Paris, London or Brussels Recommended 100%

Think twice before using Accor for bookings

TripAdvisor rating 1.0/5

Judith L Couples - TripAdvisor review

So angry right now with the Accor Hotels group. We arrived at the Novotel Heathrow T1/2/3 at 234 Bath Road to check in. We were met at the door by a security man who informed us that we could not enter as they were not accepting guests and had not done so for the last year! There were numerous security guards around and lots of men outside smoking. In all honesty it looked liked it was being used to house refugees. We then tried to contact Novotel and Accor with no success - no one was answering our calls!! We then spent 2 hours securing a room in a hotel for the night as we had an early flight the next morning. I am beyond angry and disappointed with Accor that this could have happened. Why were we able to book this hotel through Accor when it was being used for other purposes? I would like someone from Accor to contact us and please explain what went wrong as we have lost confidence in Accor for our future travel arrangements.

This hotel steals money

TripAdvisor rating 1.0/5

143pujak Friends getaway - TripAdvisor review

This is the worst hotel for customer experience. They steal money and the duty manager Shawn is the rudest person to walk this planet, stay away from here at all costs. He refuses to help, his tone is awful and he is extremely rude in language to the point he stands and ignores you. I wouldn’t book here if my life depended on it, unless you want to pay for an extremely poor service

Not bad for a night or two on business

TripAdvisor rating 4.0/5

Charliemsm Business - TripAdvisor review

I stayed here a few times for business. I found the hotel to be clean and well appointed. The restaurant was OK if a little bright an airy like a canteen with waiters. The menu was bland and make sure you understand the parking charges.

Reservation cancelled

TripAdvisor rating 3.0/5

Stephan M Business - TripAdvisor review

I wish that I could review my stay at the Novotel London Heathrow Airport T1 T2 and T3 Hotel, but they cancelled my reservation. The email by which they did so made no mention of alternative arrangements or refunds. I called Accor Live Limitless who could do nothing to help a platinum member and told me to call the hotel. What is ALL for if not to provide assistance to loyal Accor customers?

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Other web-users rate our hotel

  • 67 reviews 7.4/10 Location
  • 119 reviews 7.2/10 Room
  • 89 reviews 5.7/10 Service
  • 55 reviews 5.8/10 Cleanliness
  • 38 reviews 4.3/10 Food
  • 34 reviews 5/10 Value
  • 24 reviews 9.5/10 Vibe
  • 22 reviews 3.7/10 Breakfast

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