Novotel London Heathrow Airport T1 T2 and T3 Hotel 4 stars

Customer review rating 4.1/5 1,903 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel London Heathrow Airport T1 T2 and T3
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located 0.8 miles from London Heathrow Airport with easy transport links to central London

  • Hotel is located within the Heathrow Free Travel Zone (Bus 105, 111, 140, 285 & 423)

  • Served by Hotel Hoppa Bus (Charges Apply) - H9 from Terminals 2 & 3 or H53 from Terminals 4&5

  • Atrium Skypods, Perfect for small meetings or private dining.

  • Business and family corner, inluding library and more

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • LONDON HEATHROWPaying
  • Reception open 24 hours a day
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
Information message

Hotel location

Novotel London Heathrow Airport T1 T2 and T3

234 Bath Road
Hayes
Middlesex
UB3 5AP
london
united kingdom

Tel: +442089171599

Check-in from 14h00

Check out up to 12h00

  • LONDON UNDERGROUND :  PICCADILLY HEATHROW TERM2 5

  • By plane

    LONDON HEATHROW At 1.29km / 0.8 miles - Shuttle paying

  • By train

    HEATHROW TERM 2 At 0km / 0 miles

  • By train

    HEATHROW TERMINAL 2 At 1km / 0 miles

GPS :51.4814, -0.4448

Our accommodation(s)

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Multimedia hub

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Multimedia hub

Superior room with 1 double bed and sofa bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • Multimedia hub

Superior Room with 2 single beds and sofa

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • Multimedia hub

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • Multimedia hub
Rooms

Our restaurants and bars

THE NEST RESTAURANT

Type of cuisine: International

Enjoy a wide range of local and international cuisine, simple yet authetic, in a relaxing setting. Whether you want to eat or simply enjoy a drink, our restaurant has the extra something that you only find at Novotel

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Nest Bar

Non contractual photo

Absorb the lively atmosphere at Novotel In stylist surroundings choose from a wide variety of beers wines and cocktails served by our fun and friendly staff Our buzzing bar offers the perfect place to relax and unwind

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 295

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel London Heathrow Airport T1 T2 and T3

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,903 reviews

tripadvisor

TripAdvisor Rating 4.0/5

539 reviews

Convenient located

Customer review rating 4.1/5

Steven Business - 15/10/2020 Confirmed reviews ALL

Smooth check in , clean room , feel welcomed

Nice room, helpful and friendly staff

Customer review rating 4.1/5

Martin T. Families - 13/10/2020 Confirmed reviews ALL

Overall very good,pleasant and helpful staff, nice room. Only drawback was the menue which was a little limited - the number of items was okay given the circumstances, but not much variety.

A Comfortable Room, Some Concerns.

Customer review rating 4.1/5

Nigel Solo - 09/10/2020 Confirmed reviews ALL

Arrived after 10.30pm and greeted by staff who were friendly and helpful. I received an upgraded room, for which I was grateful. Condition of room was okay. Shower seal was showing significant signs of wear. Parts of the carpet were worn and stained, paint was scuffed and marked. Television was in an odd position. If you lay on the right of the bed, you could see the television unobstructed, on the left? Tough. My biggest concern was that breakfast finished at 09.30am. I had paid for one, but after a long journey the previous day didn't wake until just before 9am, so missed the breakfast. Having stayed at a similar grade of hotel for the past week where a much more relaxed 10.30 cut off point was available, this was disappointing. Anyway, the room was comfortable.

Felt like coming home

Customer review rating 4.1/5

Linda Business - 09/10/2020 Confirmed reviews ALL

The welcome at the reception was warm and friendly and with humor. I got a voucher for a (much needed) free drink and it made me enjoy and discover your lovely lounge and restaurant area. I enjoyed sitting there and relaxing. My room was very comfortable. Looking forward to my next stay.

Clean, close to airport, yucky food

Customer review rating 4.1/5

Gabriella G. Solo - 09/10/2020 Confirmed reviews ALL

While the room was extremely clean and nicely appointed, the guest staff was cold, dismissive and not very friendly. That would have been okay, but then I had no option but to have dinner there. I understand we have a pandemic going, and the options are somewhat limited. That was not the issue. The menu did not inspire a lot of confidence, so I went for the simplest food on the menu. I thought mac and cheese cannot be that hard. Honestly the food was so disgusting that I never want to remember it. I should have figured that out because while I was waiting another customer got served his hamburger and fries. the guests took a bite and threw it all on the plate and left. Even if the menu is limited you simply must do something about the food.

Great overnight stay

Customer review rating 4.1/5

Fred Solo - 08/10/2020 Confirmed reviews ALL

Stayed for one night. Oct 5th. Nice room on second floor looking towards the airport. Large TV. Large bathroom. Comfortable bed. Good restaurant for dinner and breakfast with excellent service. Great aviation viewing gallery on the top floor.

Pleasant Stay

Customer review rating 4.1/5

Chris A. Solo - 08/10/2020 Confirmed reviews ALL

On arrival at the hotel I found the staff to be friendly and helpful and my request for a room overlooking the airport was taken care of. The rooms are spotlessly clean and to a very high standard and the staff that look after the rooms were always polite and friendly. If you are travelling from Heathrow the hotel is easy to access by public transport and I will be staying here again if i need a hotel in the area..

Great Hotel

Customer review rating 4.1/5

J. Y. Families - 07/10/2020 Confirmed reviews ALL

This my 2nd time staying at Novotel Heathrow Terminal 1,2&3..I returned to stay because this hotel very clean,new building,modern style and very nice staff. Last time I’ve got a problem with parking,my husband forgot to register his car at the hotel reception and got a fine £100 because only parking for 1 hour. I Report this case to the reception and she help me to sort it out..she’s really great Customer service,have sense emphatic and willingness to help. I appreciated to her. Overall Novotel very recommend to stay especially who want to enjoy comfortable environments

Friendly & helpful staff

Customer review rating 4.1/5

Anonymous Business - 07/10/2020 Confirmed reviews ALL

I stay at this hotel quite often, because of the restricted connections between UK & Amsterdam (Covid related flight frequency reductions). The rooms & beds are fine. One minor complaint I have however is that there is a reluctance by front desk to assign a room with a bath, without wanting to charge extra. As someone with back issues (a loyalty club member), who had surgery many years ago, being able to take a hot bath improves my quality of sleep. Many Novotels now seem to be providing showers only as standard. Not a great policy in my opinion.

Well located, good stay.

Customer review rating 4.1/5

A H. Couples - 06/10/2020 Confirmed reviews ALL

Staff could’ve been more friendly & the food wasn’t impressive. But the hotel itself was nice.

Nice stay

Customer review rating 4.1/5

Anonymous Business - 06/10/2020 Confirmed reviews ALL

It was pleasant for the price & very well located. The towels were hard & 'crispy' but otherwise it was a good stay for one night only

excellent...extremely clean

Customer review rating 4.1/5

Anonymous Business - 04/10/2020 Confirmed reviews ALL

Having stayed here before and previously being impressed with the hotel, I felt it was the best choice for a Heathrow hotel. The hotel was extremely clean, and the staff outstanding. Just the extra bit of reassurance one needs during this time.

Very very good stay

Customer review rating 4.1/5

Sukhbir S. Friends - 04/10/2020 Confirmed reviews ALL

Staff is so nice and there is all under one like bar shisha food all is very nice

Great stay

Customer review rating 4.1/5

Lynsey Couples - 03/10/2020 Confirmed reviews ALL

Pleasantly surprised by this hotel, lovely rooms, friendly staff, would recommend

Well located

Customer review rating 4.1/5

T Business - 03/10/2020 Confirmed reviews ALL

It was an ideal location, used the room to have my office meetings for the day as home was too noisy. Parking was also easy to pay for.

Nice rooms.

Customer review rating 4.1/5

Dan G. Business - 01/10/2020 Confirmed reviews ALL

Easy location to get to from Heathrow central station via the free buses. Rooms are always clean and the bathrooms are outstanding.

Well located but somewhat let down

Customer review rating 4.1/5

Anonymous Solo - 25/09/2020 Confirmed reviews ALL

Have stayed here twice here before and enjoyed my stays. This time was disappointing As unlike the previous visits I felt that my Platinum status was ignored, no room upgrade and then given an interior, handicapped room which I disliked very much. I really do not like the bathroom setup in these rooms and as for interior...... After returning from going out I needed to have my key redone, as I had accidentally put my phone against it, there was a lady in front of me being served then another gentleman arrived and waited behind me. Whilst the girl at reception was serving the lady 2 guys came in from having been smoking outside. They walked pAst the line and went behind the desk and asked the girl for keys. Personally I found this extremely rude considering there was a queue and these guys were NOT wearing masks. The girl served them before me, I said to the girl once I was being served that I found those guys to be very rude. Her reply was, “they are long stay guests”. Again I felt my business and status was not important, they should have waited like anyone else. I was very annoyed by this and her response.

excellent

Customer review rating 4.1/5

Michaqel M. Business - 24/09/2020 Confirmed reviews ALL

Very good comfortable stay.

Great location

Customer review rating 4.1/5

Nigel J. Business - 15/09/2020 Confirmed reviews ALL

Comfortable clean room, reasonable conference facility on 4th floor overlooking the airport. Disappointing that the bar closed at 22.30 each night. Catering was mixed with a reasonable buffet lunch, but truly inedible 'cooked' (re-heated) breakfast.

Happy overnight stay

Customer review rating 4.1/5

Wayne Couples - 14/09/2020 Confirmed reviews ALL

Felt very safe, good covid measures in place. Missed the usual lovely breakfast buffet, but totally understand and agree that this should not be offered at this time.

Our most recent 20 reviews

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