Mercure Madrid Centro 4 stars

Name: Mercure Madrid Centro | 4-star hotel in central Madrid - ALL - ALL
Address: Calle Lope De Vega 49, MADRID, 28014, ES
Telephone: +34913600011
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,265 reviews

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Calle Lope De Vega 49, 28014 MADRID, Spain

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Mercure Madrid Centro

Hotel for travellers looking for local and authentic experiences

Only a twenty-minute drive from the airport, with parking facilities and metro access, 4-star Mercure Madrid Centro boasts a quiet spot in the city centre, near all the emblematic sites. Enjoy our breakfast buffet in a splendid room and organise your events in our three well-equipped meeting rooms, where we also offer a catering service. Our air-conditioned single, double and triple guest rooms and suites with terrace combine modern comfort with a nod to the history of the Barrio de las Letras district.

Several unmissable places stand just a stone's throw away from the hotel. These include the Prado, Reina Sofía and Thyssen-Bornemisza museums, the Buen Retiro Park, the Royal Botanical Garden and the Paseo de la Castellana thoroughfare. You can reach the Atocha high-speed rail station, the squares Puerta del Sol and Plaza Mayor, and the bustling street Gran Vía in ten to fifteen minutes on foot or by Line 1 of the metro: the station Antón Martín is a few hundred metres from the hotel.

This places the very best of Madrid within easy reach. Admire the splendour of Europe's largest royal palace, the Palacio Real, immerse yourself in the bohemian Chueca and Malasaña districts, and savour Spanish products at San Miguel market.

No need to choose between the vibrant atmosphere of Madrid and a restful night's sleep. You can enjoy both at our human-sized hotel with its tranquil yet central location, near public transport and the Spanish capital's must-see attractions. ¡Bienvenido!

MIRIAN MARTIN, Hotel Management

Hotel extras

4-star hotel in a calm spot in central Madrid
Under 10 minutes from museums, the metro and Atocha train station
Air-conditioned rooms for up to 3 people and suites with terrace
Parking available. Pets are not allowed
Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Room

Room with queen-size bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)

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Room

Room with twin beds.

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)

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Room

Superior Room with twin beds or one double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Single room.

1 pers. max
16 m² / 172 sq ft

Bedding 1 x Single bed(s)

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Room

Standard room with sofa bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
Accessible room

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Suite

Junior Suite

3 pers. max
45 m² / 484 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)
Views: City View
Most of the accommodation: Terrace

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Room

Standard room with sofa bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
Accessible room

See availabilities

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 MADRID
Spain

GPS:40.4139175, -3.6944082999

+34 913 60 00 11

ATOCHA

Railway station

Access: 800 m / 0.5 mi 10 min walk / 3 min drive

MUSEO DEL PRADO

Museums

Access: 200 m / 0.12 mi 3 min walk / 1 min drive

JARDIN BOTÁNICO

Botanical gardens

Access: 200 m / 0.12 mi 3 min walk / 2 min drive

PARQUE DEL RETIRO

Botanical gardens

Access: 200 m / 0.12 mi 3 min walk / 2 min drive

MUSEO THYSSEN

Museums

Access: 300 m / 0.19 mi 3 min walk / 1 min drive

MUSEO REINA SOFIA

Museums

Access: 500 m / 0.31 mi 4 min walk / 1 min drive

PUERTA DEL SOL

Tourist attraction

Access: 800 m / 0.5 mi 15 min walk / 2 min drive

GRAN VÍA

Tourist attraction

Access: 900 m / 0.56 mi 10 min walk / 4 min drive

PLAZA MAYOR

Tourist attraction

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

PALACIO REAL

Tourist attraction

Access: 2.5 km / 1.55 mi 20 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 45 m² / 484.376 sq ft
Maximum seats capacity: 35
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 1,265 reviews

Lorraine D. Families - 7/20/2026 Confirmed reviews ALL

Dear Lorraine, Thank you so much for your wonderful 10/10 rating and for your lovely comments. We are delighted to know that you enjoyed our location, our facilities, and, especially, the service provided by our team. It is fantastic to hear that you had such a comfortable and enjoyable stay. Your words, "we will be back," are the greatest compliment we could receive. We truly look forward to welcoming you again to Mercure Madrid Centro and making your next stay just as memorable. Warm regards, Marta Ruiz Front Office Manager Mercure Madrid Centro

Morhazlin M. Solo - 7/20/2026 Confirmed reviews ALL

Dear Morhazlin, Thank you very much for your 8/10 rating and for sharing your kind feedback. We are delighted to know that you had a comfortable stay and that you appreciated the friendliness and attentiveness of our team. It is also wonderful to hear that you enjoyed our location and the pleasant atmosphere of the hotel. Your comments are greatly appreciated and will be shared with the entire team. We hope to have the pleasure of welcoming you back to Mercure Madrid Centro on your next visit to Madrid. Warm regards, Marta Ruiz Front Office Manager Mercure Madrid Centro

Vadim I. Families - 7/15/2026 Confirmed reviews ALL

Dear Vadim, Thank you very much for your perfect 10 out of 10 rating and for sharing your kind feedback. We are delighted to know that you enjoyed our excellent location, surrounded by a wide selection of quality tapas bars and restaurants, as well as our breakfast, the helpfulness of our team, and the comfort of our facilities. Your positive comments are truly appreciated and will be shared with the entire team, as they are a great source of motivation for us. We look forward to welcoming you back to Mercure Madrid Centro on your next visit to Madrid. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

Natasha C. A. B. C. Friends - 7/12/2026 Confirmed reviews ALL

Dear C., Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you enjoyed our excellent location, the comfort of your stay, and especially the service provided by our team. It is fantastic to hear your kind words about our staff across all departments, and we truly appreciate your special mention of the night shift team. We will make sure to share your compliments with them, as they will be very pleased to know that their dedication and commitment made a positive difference to your experience. We look forward to welcoming you back soon. Warm regards, Mercure Madrid Centro

Reema B. Solo - 7/11/2026 Confirmed reviews ALL

Dear B., Thank you very much for taking the time to share your kind feedback with us. We are delighted to know that you enjoyed your stay and that our team contributed to making your experience a memorable one. As a valued member of our Accor loyalty programme, we sincerely appreciate your trust and recognition. Your words are a great encouragement for our team, and we are especially grateful for your mention of Ainhoa. We will be pleased to share your lovely comments with her. We hope to have the pleasure of welcoming you back again in the future. Warm regards, Mercure Madrid Centro

Web-users rating

Other web-users rate our hotel

610 reviews 9.7/10 Location
597 reviews 6.7/10 Room
679 reviews 8.8/10 Service
47 reviews 2.1/10 WiFi
339 reviews 4.5/10 Comfort
299 reviews 7.7/10 Breakfast
161 reviews 7.8/10 Cleanliness
24 reviews 2.3/10 Bar

125 reviews 9.7/10 Location
123 reviews 6.5/10 Room
162 reviews 8.5/10 Service
8 reviews 0.8/10 WiFi
67 reviews 4.2/10 Comfort
60 reviews 8/10 Breakfast
33 reviews 7.6/10 Cleanliness
25 reviews 5.2/10 Amenities

96 reviews 9.7/10 Location
91 reviews 7.9/10 Room
141 reviews 9.1/10 Service
7 reviews 1.9/10 WiFi
52 reviews 5.2/10 Comfort
46 reviews 7.9/10 Breakfast
33 reviews 8.1/10 Cleanliness

42 reviews 9.7/10 Location
61 reviews 5.2/10 Room
53 reviews 8.6/10 Service
34 reviews 3.8/10 Comfort
25 reviews 7.4/10 Breakfast
14 reviews 7.5/10 Cleanliness

29 reviews 9.7/10 Location
34 reviews 5.9/10 Room
30 reviews 9/10 Service
23 reviews 7.8/10 Breakfast
20 reviews 4.4/10 Comfort
7 reviews 8.1/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Mercure Madrid Centro is from 03:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Madrid Centro regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.