Pets are not allowed at Mercure Bandung City Centre.

Mercure Bandung City Centre 4 stars

Name: Mercure Bandung City Centre - ALL
Address: Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung, BANDUNG, 40261, ID
Telephone: +622230008000
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 810 reviews

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Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung, 40261 BANDUNG, Indonesia

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Mercure Bandung City Centre

Hotel for travellers looking for local and authentic experiences

Mercure Bandung City Centre features 176 spacious and modern rooms, including 19 rooms with balcony. Enjoy your spare time in our infinity pool & rooftop bar with stunning views of Bandung, restaurant, M Spa, and gym. Also equipped with MICE facilities, such as high ceiling ballroom with capacity up to 1000 pax and supported by 13 meeting rooms with capacity up to 150 pax. To support sustainability, we are also facilitated with EV charging at our drop off area.

Experience Bandung with the story from many historical places around, such as the famous Asia Afrika Museum and Grand Mosque of Bandung at Braga District Area.

Mercure Bandung City Centre is the ideal place for business & leisure travelers who want to stay in the heart of Bandung. The team and I look forward to welcoming you!

Velda Fidelia Kalalo, Hotel Management

Hotel extras

Strategically located within the central business district & Bandung heritage area
Rooftop pool & bar with breathtaking views of Bandung
In-room spa & fitness centre with a view
Complimentary Mini Bar at Privilege Room & Executive Suite
Ballroom ready to welcome up to 1000 people

Our accommodation(s)

Room

Classic Room with 1 Queen size bed

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Room

Classic Room with 2 Single beds

2 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Superior Room with 1 Queen size bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Corner Room

See availabilities

Room

Superior Room with 2 Single beds

3 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View
Most of the accommodation: Corner Room

See availabilities

Room

Privilege Room with Balcony and 1 Queen size bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

Room

Privilege Room with Balcony and 2 Single beds

3 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

Suite

Executive Suite with 1 Queen size bed

3 pers. max
70 m² / 753 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Corner Room

See availabilities

Room

Classic Room with 1 Queen size bed

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Mercure Bandung City Centre

Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung
40261 BANDUNG
Indonesia

GPS:-6.923887, 107.611619

+62 22 30008000

BANDUNG STATION

Railway station

Access: 4.5 km / 2.8 mi 24 min walk / 15 min drive

Shuttle

Additional charge

Shuttle on call

ALUN ALUN BANDUNG

Tourist attraction

Access: 750 m / 0.46 mi 10 min walk / 10 min drive

Taxi

0.01 € 150 IDR

BRAGA STREET

Art and Culture

Access: 900 m / 0.56 mi 10 min walk / 5 min drive

Shuttle

Additional charge

Shuttle on call

PASAR BARU TRADE CENTRE

Historic monument

Access: 3.2 km / 1.99 mi 30 min walk / 15 min drive

Taxi

0.01 € 150 IDR

TRANS STUDIO BANDUNG

Amusement park

Access: 3.7 km / 2.3 mi 30 min walk / 15 min drive

SAUNG ANGKLUNG UDJO

Art and Culture

Access: 7.5 km / 4.66 mi 1 hrs walk / 30 min drive

MASJID RAYA AL JABBAR

Tourist attraction

Access: 16.5 km / 10.25 mi 2 hrs walk / 1 hrs drive

TAMAN HUTAN RAYA DJUANDA

Wood/forest

Access: 10 km / 6.21 mi 2 hrs drive

TANGKUBAN PARAHU

Mountain

Access: 27 km / 16.77 mi 1 hrs 30 min drive

KAWAH PUTIH

Lake

Access: 52 km / 32.29 mi 2 hrs drive

KEBUN TEH PANGALENGAN

Wood/forest

Access: 54 km / 33.53 mi 2 hrs drive

BANDUNG INDAH PLAZA

Shopping centre/mall

Access: 1.9 km / 1.18 mi 22 min walk / 7 min drive

Shuttle

Additional charge

Shuttle on call

TRANS STUDIO MALL

Shopping centre/mall

Access: 3.9 km / 2.42 mi 1 hrs walk / 20 min drive

Shuttle

Additional charge

Shuttle on call

23 PASKAL SHOPPING MALL

Shopping centre/mall

Access: 4.6 km / 2.85 mi 42 min walk / 25 min drive

Taxi

0.01 € 250 IDR

TRANS STUDIO MALL

Shopping centre/mall

Access: 5.7 km / 3.54 mi 39 min walk / 25 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

PANDAWA RESTAURANT

Enjoy a great culinary experience with international favorites, live cooking stations and wide selection of a la carte menu available at this inspired All-Day Dining venue with indoor and outdoor seating.

SKYVIEW POOL & BAR

New concept of chill out place where you can relax and have fun. The combination of infinity pool, rooftop bar with spectacular view in the heart of Bandung City.

Fitness center

Guests can maintain their exercise regimes at our fitness centre

Meetings & Events

Number of Meeting Room: 11
Surface of the largest room: 536 m² / 1759 sq ft
Maximum seats capacity: 500
Maximum capacity for banquets: 250

Find out more

Weddings

Experience memorable wedding in our exquisite ballroom, which has a capacity of up to 1,000 guests. Our wedding specialist will assist you in making your event a success.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 810 reviews

Herni S. Families - 6/4/2026 Confirmed reviews ALL

Dear Mrs. Herni S., Thank you for taking the time to share your experience following your recent family stay at Mercure Bandung City Centre. We are delighted to know that you enjoyed our convenient location and found our team to be helpful and kind. It is always rewarding to receive such positive feedback, as providing warm hospitality and a comfortable stay is what we strive for every day. Your kind words will certainly be shared with our team, who will be encouraged to know that their efforts contributed to making your stay enjoyable. We sincerely appreciate your support and look forward to welcoming you and your family back for another pleasant stay in the near future. Warm regards, Nathaniel Kalalo General Manager

Jungky J. Couples - 6/2/2026 Confirmed reviews ALL

Dear Mr. Jungky J., Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and appreciated our central location in the heart of Bandung. It is especially rewarding to learn that our Skyview Pool Bar team made a positive impression with their friendly service and that you enjoyed our barbecue menu. Your kind words will certainly be shared with the team as recognition of their efforts in creating memorable experiences for our guests. We also appreciate your valuable rating and feedback, as they motivate us to continuously enhance our services and facilities. We look forward to welcoming you and your partner back to Mercure Bandung City Centre for another enjoyable stay in the near future. Sincerely, Nathaniel Kalalo General Manager

Anonymous Families - 6/2/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent family stay with us. We are delighted to learn that you had a smooth and comfortable experience from check-in through check-out. Knowing that everything went seamlessly during your stay is truly rewarding for our team, as we continuously strive to provide a pleasant and hassle-free experience for all our guests. Thank you once again for choosing Mercure Bandung City Centre. We look forward to welcoming you and your family back for another enjoyable stay in the future. Sincerely, Nathaniel Kalalo General Manager

Jessica S. /. P. J. K. Business - 6/1/2026 Confirmed reviews ALL

Dear Ms. Jessica S. /. Ms. P. J. K., Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the disturbance you experienced during your stay. We are truly sorry to learn that the noise you heard throughout the night affected your comfort and prevented you from getting a good night's rest. This is certainly not the experience we aim to provide for our guests, especially those traveling for business who require a peaceful environment to recharge. Your comments have been shared with our Engineering and Operations teams for immediate investigation to identify the source of the noise and take the necessary corrective actions to prevent a recurrence. We deeply regret the inconvenience caused and appreciate you bringing this matter to our attention. We hope you will give us another opportunity to restore your confidence in our hotel and provide you with the comfortable and restful stay you rightfully expect. Sincerely, Nathaniel Kalalo General Manager

Helena A. Business - 5/24/2026 Confirmed reviews ALL

We would like to share our concerns regarding our stay. We have stayed at several Accor hotels before, but unfortunately this experience has been quite disappointing. For room 622, the AC was not cold and the room felt very warm. For room 623, the bathroom drainage was not functioning properly, causing water to overflow outside the shower area. In addition, this morning the AC suddenly short-circuited and caused the electricity in the room to go out completely. After that, it could not be turned on again, making the room extremely hot while we were getting ready to check out for work purposes. Additionally, both rooms were very noisy and not soundproof at all. The traffic noise from outside was excessively loud and could be clearly heard inside the room. We often stay at hotels located near main roads, but this was far noisier than expected. We hope this feedback can be taken seriously and improved for future guests. Thank you.

Dear Ms. Helena, Thank you for taking the time to share your feedback regarding your recent stay with us. Please accept our sincerest apologies for the inconveniences you experienced during your stay, especially related to the air conditioning, bathroom drainage, and noise disturbance in the rooms. We truly regret that your experience did not meet your expectations as our valued guest and Accor member. Please be assured that our team immediately responded upon receiving the report regarding room 623 at around 08.06 AM and conducted an initial checking. Our engineering team also offered to proceed with the repair, however, we understood your decision to decline the repair at that moment as you needed to prepare for work and your check-out schedule. Nevertheless, we fully understand how uncomfortable the situation must have been, and we sincerely apologize for the inconvenience caused. Your feedback has been shared with our related departments for immediate follow-up and improvement, particularly regarding the AC maintenance, bathroom drainage system, and room soundproofing quality. We truly appreciate your feedback as it helps us improve our service and facilities for a better guest experience in the future. We hope to have another opportunity to welcome you back and provide you with a much more pleasant stay experience. Best Regards, Nathaniel Kalalo General Manager

Web-users rating

Other web-users rate our hotel

347 reviews 7.1/10 Location
983 reviews 8.6/10 Room
1,114 reviews 9.2/10 Service
17 reviews 6.8/10 WiFi
598 reviews 9.1/10 Cleanliness
575 reviews 9.4/10 Food
319 reviews 9.4/10 Breakfast
244 reviews 8.9/10 Vibe

68 reviews 6.7/10 Location
143 reviews 8/10 Room
154 reviews 9.1/10 Service
73 reviews 8.9/10 Cleanliness
62 reviews 9.1/10 Food
50 reviews 9.3/10 Breakfast
20 reviews 9.1/10 Pool

37 reviews 7.4/10 Location
69 reviews 8.1/10 Room
62 reviews 8.8/10 Service
32 reviews 9/10 Cleanliness
27 reviews 9.1/10 Food
21 reviews 9.2/10 Breakfast
11 reviews 8.5/10 Vibe
10 reviews 9.1/10 Pool

11 reviews 7.2/10 Location
30 reviews 7.6/10 Room
36 reviews 9.2/10 Service
14 reviews 9.2/10 Food
10 reviews 8.9/10 Cleanliness
9 reviews 6.7/10 Comfort
8 reviews 8.7/10 Breakfast
7 reviews 8.8/10 Vibe

15 reviews 7.7/10 Location
16 reviews 8.3/10 Room
20 reviews 8.7/10 Service
11 reviews 8.9/10 Cleanliness
6 reviews 9.5/10 Food
5 reviews 9/10 Pool
5 reviews 5/10 Wellness Area

Frequently asked questions

Where is the hotel location and how can I get there?

The Mercure Bandung City Centre hotel is located at Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung, 40261 Bandung, Indonesia. Our hotel is in the city center, near Lengkong Kecil, known for its vibrant night culinary scene, and close to famous landmarks and shops like Braga Street. Bandung Station is 4.5 km (2.8 mi) away, a 24-minute walk or 15-minute drive. We offer an on-call shuttle service for an additional charge, and on-site parking with 80 spaces is available.

What catering options are available?

The Mercure Bandung City Centre hotel offers dining at Pandawa Restaurant, featuring international cuisine with live cooking stations and an à la carte menu. It is open daily from 01:00 AM to 06:00 PM. Services include a children's menu, light menu, halal menu, and vegetarian options. We also have the Skyview Pool & Bar, a rooftop bar with an infinity pool and scenic views. Additionally, room service is available for cold snacks, hot meals, and breakfast.

What are the check-in and check-out times?

At Mercure Bandung City Centre, check-in is available from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer a late check-out option, allowing you to enjoy your stay longer. Members of the ALL Accor program benefit from privileged conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival, or directly with reception the day before or on the day of departure. A delayed departure can sometimes be offered until 1:00 PM-2:00 PM.

How can I book a stay?

You can book a stay at Mercure Bandung City Centre on the official all.accor.com website or through the ALL Accor application. Using these official channels ensures you receive the best guaranteed rates, flexible conditions, and ALL loyalty points. If you wish to offer a stay to someone, you can book directly in their name or choose a gift card available from ALL Accor, Fairmont, Raffles, or Swissôtel. To settle an existing reservation for another person, please contact our booking service to arrange payment. Please note that ALL points and benefits are always credited to the guest who stays at the hotel, even if the reservation was paid for by another person.