Mercure Bandung City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 820 reviews

Mercure Bandung City Centre - Image 1
Mercure Bandung City Centre - Image 2
Mercure Bandung City Centre - Image 3
Mercure Bandung City Centre - Image 4

Description

Hotel extras

  • Strategically located within the central business district & Bandung heritage area

  • Rooftop pool & bar with breathtaking views of Bandung

  • In-room spa & fitness centre with a view

  • Complimentary Mini Bar at Privilege Room & Executive Suite

  • Ballroom ready to welcome up to 1000 people

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Bandung City Centre

Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung
40261 BANDUNG
Indonesia

GPS:-6.923887, 107.611619

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PANDAWA RESTAURANT

Enjoy a great culinary experience with international favorites, live cooking stations and wide selection of a la carte menu available at this inspired All-Day Dining venue with indoor and outdoor seating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  820 reviews

Customer review rating 5.0/5

Abdul R. Solo - Confirmed reviews ALL

Dear Mr. Abdul R., Thank you very much for your excellent rating and for choosing Mercure Bandung City Centre for your stay. We are delighted to know that you enjoyed our strategic location and had a comfortable stay with us. Your perfect score of 100 is truly appreciated and means a lot to our entire team. As a valued ALL Accor Silver member, we are grateful for your continued trust and support. We look forward to welcoming you back to Mercure Bandung City Centre for another pleasant and comfortable stay. Warm regards, Nathaniel Kalalo General Manager

Customer review rating 2.5/5

Jerry W. Solo - Confirmed reviews ALL

Dear Mr. Jerry, Thank you for sharing your feedback regarding your recent stay with us. Please accept our sincere apologies for the inconvenience caused by the air conditioning issue in your room. We understand how uncomfortable it can be when the air conditioning switches off unexpectedly, especially during your stay. Your feedback has been shared with our Engineering team for further checking and follow-up to ensure the issue is properly addressed and does not happen again. We truly appreciate your feedback as it helps us improve our facilities and services. We hope to have the opportunity to welcome you back and provide you with a much more comfortable experience. Best regards, Nathaniel Kalalo General Manager

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Mr. Joshua, Thank you for returning to Mercure Bandung City Centre for your third stay and for sharing your valuable feedback. We are delighted to hear that you had another enjoyable stay, especially with the warm service from Nailul and Arif, as well as your positive experience with our In-Room Dining. We will certainly share your kind appreciation with them. Regarding your room preference, the request was recorded in our system, room preferences are subject to availability and operational conditions at the time. We also appreciate your suggestion regarding alternatives when a room upgrade is unavailable. This is a valuable input for us to provide better options based on available rooms. Thank you once again for your understanding. We look forward to welcoming you back soon. Warm regards, Nathaniel Kalalo General Manager

Customer review rating 4.0/5

Mohamad N. Y. Business - Confirmed reviews ALL

Dear Mr. Mohamad N. Y., Thank you for taking the time to share your feedback following your recent stay at Mercure Bandung City Centre. We are delighted to know that you enjoyed our convenient location and found it to be close to nearby restaurants, making your business trip more comfortable. It is always our goal to provide our guests with both comfort and easy access to the city's attractions and dining options. We truly appreciate your positive rating and your kind comments. We look forward to welcoming you back on your next visit to Bandung and providing you with another enjoyable stay. Sincerely, Nathaniel Kalalo General Manager

Customer review rating 4.5/5

Budi S. Business - Confirmed reviews ALL

Dear Mr. Budi s., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Mercure Bandung City Centre. We are truly delighted to know that you found our hotel to be a warm and comfortable place to stay during your business trip. It is especially rewarding to hear that our friendly team, comfortable rooms, enjoyable breakfast, and convenient location made such a positive impression and encouraged you to consider us your second home in Bandung. Your kind words are a great source of motivation for our entire team, and we sincerely appreciate your trust in choosing us. We look forward to welcoming you back on your next business trip and providing you with another memorable and comfortable stay. Warm regards, Nathaniel Kalalo General Manager

Other web-users rate our hotel

  • 359 reviews 7.1/10 Location
  • 1,044 reviews 8.5/10 Room
  • 1,198 reviews 9.2/10 Service
  • 17 reviews 6.8/10 WiFi
  • 643 reviews 8.9/10 Cleanliness
  • 609 reviews 9.3/10 Food
  • 339 reviews 9.2/10 Breakfast
  • 251 reviews 8.9/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Bandung Hotels