Sofitel Roma Villa Borghese 5 stars

Customer review rating (ALL Rating) 4.7/5 916 reviews

Via Lombardia 47, 00187 ROME, Italy

Hotel extras

  • In the heart of Rome and near major attractions

  • Renewed by the architect and designer Jean-Philippe Nuel

  • Rooftop restaurant and lounge bar with unique views of Rome

  • In a quiet street in front of Villa Borghese gardens

  • Tailor-made concierge service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Discover our double and triple rooms with their light, bright tones and frescoed ceilings. For a truly exclusive experience, book the top-floor suite with private terrace overlooking Villa Borghese. Contemporary design, from 18 m², Sofitel MyBed TM, shower, Hermes courtesy set, minibar, BOSE sound system, 49" TV, free WIFI

Hotel location

Sofitel Roma Villa Borghese

Via Lombardia 47
00187 ROME
Italy

GPS:41.907516, 12.486524

Telephone
Fax +39 06 482 1019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Settimo Roman Cuisine & Terrace

Settimo, a refined rooftop restaurant, with shades of green and an enchanting view over Rome, welcomes you for a unique experience. Enjoy the modern Roman specialties of the chef Giuseppe D'Alessio.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  916 reviews

TripAdvisor Rating  4.5/5  2,690 reviews

Certificate of excellence 2023

Weekend Away

Customer review rating 4.5/5

Tom W. Couples - Confirmed reviews ALL

Lovely Hotel, fairly well situated in the city. Excellent amenities and features inside our room. All staff were very knowledgeable and extremely helpful when asked questions or given requests, not to mention how understanding they were with non-Italian speaking guests such as ourselves. Only disappointing factor was using the All Accor app, it didn’t function well when trying to use a credit card when booking and also couldn’t manage the pre-authorisation for checking out.

Dear Mr W., We thank for your pointing out many of our assets here at Sofitel Rome Villa Borghese. The central yet quiet location is one of them but the one we are the most proud of is our high standard of services. We are sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. We all look forward to your next visit at Sofitel Rome Villa Borghese. Best regards, Francesca Novelli Guest Relation

Suboptimal stat and significantly overpriced for the level of service

Customer review rating 1.5/5

Mohamed S. Business - Confirmed reviews ALL

The night staff at the front desk was unfriendly and he gave inaccurate information. The room that was assigned initially to is was loud and very small. It took 2 days to switch the room and we were charged significantly more for the new room. I will not recommend this hotel to anyone again.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Sofitel Roma Villa Borghese. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francesca Novelli Guest Relation

A beautiful hotel, well located, great staff and a wonderful rooftop restaurant

Customer review rating 5.0/5

Amanda S. Families - Confirmed reviews ALL

A very brief stay - unfortunately!

Dear Mrs Stevens, Thank you for choosing the Sofitel Rome Villa Borghese on your visit to the “Eternal City”. We are happy to know that you enjoyed your time during your stay. We thank you for the positive review of our hotel. We share all the feedback with the management and staff since such feedbacks help in terms of motivation and recognition. We hope to see you again on your next visit to Rome. Sincerely, Francesca Novelli Guest Relation

Great stay before cruising

TripAdvisor rating 5.0/5

mbarbadaes TripAdvisor review

Stayed for two days prior to a cruise. Hotel was super clean and staff was very accommodating. Centrally located so walking to everything was possible if a bit strenuous due to the Roman hills. Would definitely stay here again when we return. Views from rooftop restaurant are amazing

Dear Guest, I could not feel prouder of my whole team when reading your feedback. It is such a praise to our high standards of service. Thank you so much for mentioning it. Furthermore I thank you for pointing out our strategic position and the breathtaking view we offer from our Rooftop Restaurant Settimo. I will share your comments with our team, above all with the Housekeeping team. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. We then look forward to your second stay at Sofitel Rome Villa Borghese. Best regards Elodie Lacroix General Manager

Great stay in Rome

TripAdvisor rating 5.0/5

Susan R TripAdvisor review

We just finished a 4 night stay and had a wonderful experience. The hotel has wonderful staff (special shout outs to Giordana, Maite, Teresa & Dario), great breakfasts and is in a great location. Many of the major sites are within easy walking distance as are many good restaurants. The room and bathroom were beautifully decorated and a great respite from the hubbub of the city. The rooftop bar and restaurant were also great. My only criticism was that the lobby, while nice, was small and not a great place to hang out. Overall I would highly recommend this hotel.

Dear Guest, I warmly thank you for sharing such positive and nice comments about your experience on TripAdvisor. I thank for your pointing out many of our assets here at Sofitel Rome Villa Borghese. The central yet quiet location is one of them but the one we are the most proud of is our high standard of services. I will share your comments with our team and above all with Giordana, Dario, Teresa and Maité. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again on your next visit to Rome. Sincerely, Elodie Lacroix General Manager

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Other web-users rate our hotel

  • 259 reviews 9.7/10 Location
  • 444 reviews 8.7/10 Room
  • 549 reviews 9.2/10 Service
  • 5 reviews 2.9/10 WiFi
  • 180 reviews 7.8/10 Comfort
  • 157 reviews 7.9/10 Food
  • 146 reviews 7.9/10 Amenities
  • 132 reviews 9.3/10 Vibe

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