Sofitel Roma Villa Borghese Hotel 5 stars

Stayed for 3 nights. We were upgraded for the suite with astonishing view Very friendly and caring staff Very confy bed. Newly renovated hotel.

We enjoyed our stay very much. the staff were excellent and the hotel is very comfortable and beautifully designed. We have only three small points to comment on: 1 the movement sensor lighting is easy to set off during the night by accident eg turning over in bed; 2 the shower has no shelf for putting shampoo etc on 3 the TV is very loud in the bathroom but not in the main room, and doesn't respond to attempts to change this

Terrific

We wanted a thoroughly relaxing stay in a luxury property. We had exactly that. The staff from the front door to the 7th floor exceeded expectations. The friendliness and welcome was remarkable. We are only sorry that we did not get everyone’s name. Our thanks and appreciation to all with special thanks to GIANFRANCO, Michela, the door and valigia staff and the gentleman who checked us out and helped us with reservations.

Everything went just perfect. Our room was fantastic,best views ever. The staff from reception to the top floor restaurant was very friendly&helpful. Room was clean. Only what was average, breakfast. 100% will be back,by next visit to Rome

My wife and I have had the most pleasurable stay with Sofitel Roma. Your staff have left us with a memorable and positive lasting experience.

Easy, comfortable, good views,good food

We were disappointed on the cleanliness of the room in this 5 stars hotel especially the bathroom. The housekeeper did not change the dirty towels and put onto the towel rack. This was unacceptable. Also, the dirty housekeeping cleaning towel was not removed when she finished cleaning. After I complained, the housekeeping said she will report to the manager to follow up. However, I did not receive any response when I checked out. Regarding the reception, I didn’t think they were helpful..... either nobody in the reception or they were talking with each other. To be fair to say that the design of rooms are very modern and comfortable. And, My wife and I liked the breakfast buffet very much. There were variety of choices and the restaurant staffs were very nice and helpful.

I stayed only one night and i booked the cheapest room as i was travelling on my own and staying only one night. The room was at 420 euro but was tiny and most of all on the first floor on the busy road. I paid 50 euro more to be upgraded to a superior room which was nice. Location was great but i felt the hotel was a bit expensive for what it is especially that i am an accor member and went yo fewSofitel ans felt this hotel was below the standards but being much more expensive.

i booked two rooms since i came in with my wife and two 5 years old twins. we were given rooms very far from each other which made my wife have to open all the kids luggages and move things around. because of the location of the rooms we could not leave the kids in one room and had to each sleep with a kid. i brought this to the hotels attention and the room they offered me was not two beds. i brought this to the staff's attention when cheking out but he bascially ignored me.

A great experience- all of the team were great

This is an extremely nice hotel that has been recently remodeled. The view from the 7th floor is spectacular during the day and night. You can see the Vatican and St. Peters Cathedral and the Borghese area. The food was great. We ate Breakfast and lunch there. The service is outstanding and staff is very friendly and helpful. In the evening we had cocktails and enjoyed the view. They served us with some gourmet snacks that were superb. Finishes of the room and hotel are extremely nice and well done. The room and bed were very comfortable. This was a very memorable stay and experience, and would select this hotel again. We will be submitting pictures of the views to Trip Advisor.

Comfortable, polite helpful staff , great location , our favourite experience was the roof top for breakfast .

Superb Rooms were perfectly equipped Beds Superior Breakfast Brilliant Staff at the hotel were Second to none / complete perfection

Your hotel is exceptional even the Staff. We had buffet at the Rooftop ,it was nice and clean. The attendants are amiable . The hotel itself is highly recommended. Hopefully, we shall be able to get accomodation again in the future.