Sofitel Roma Villa Borghese

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Sofitel Roma Villa Borghese 5 stars

Customer review rating (ALL Rating) 4.7/5 539 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • In the heart of Rome and near major attractions

  • Renewed by the architect and designer Jean-Philippe Nuel

  • Rooftop restaurant and lounge bar with unique views of Rome

  • In a quiet street in front of Villa Borghese gardens

  • Tailor-made concierge service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Roma Villa Borghese

Via Lombardia 47
00187 ROME
Italy

Telephone +39 06 478021

Fax +39 06 482 1019

Contact email

  • BUS:  95 VIA VENETO

  • BUS.:  80 VIA BONCOMPAGNI

  • BUS..:  62 VIA VENETO

  • A:  BARBERINI

  • A.:  SPAGNA

  • By plane

    FIUMICINO - LEONARDO DA VINCI At 35km / 21.75 miles

  • By boat

    CIVITAVECCHIA At 100km / 62.5 miles

  • By helicopter

    URBE At 12km / 7.5 miles

  • By car

    A1 At 20km / 12.5 miles

  • By car

    A24/A1 At 30km / 18.75 miles

  • By train

    TERMINI At 2km / 1.24 miles

  • By train

    TIBURTINA At 4.5km / 2.81 miles

GPS:41.907516, 12.486524

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Settimo Roman Cuisine & Terrace

Settimo, a refined rooftop restaurant, with shades of green and an enchanting view over Rome, welcomes you for a unique experience. Enjoy the modern Roman specialties of the chef Giuseppe D'Alessio.

Our accommodation(s)

Discover our double and triple rooms with their light, bright tones and frescoed ceilings. For a truly exclusive experience, book the top-floor suite with private terrace overlooking Villa Borghese. Contemporary design, from 18 m², Sofitel MyBed TM, shower, Hermes courtesy set, minibar, BOSE sound system, 49" TV, free WIFI

Our guest reviews

Our guest reviews for
Sofitel Roma Villa Borghese

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  539 reviews

TripAdvisor Rating  4.5/5  2,645 reviews

Certificate of excellence 2022

Very loud room next to a road and garabage- you should be warned of this, it's a three stars room at best

Customer review rating 3.0/5

Paul L. Solo - Confirmed reviews ALL

Horrible room!! LOUD! Next to a busy road at street level Don't stay inroom 108! I will right a review on a travel site if I don't hear from you.

Dear Mr L., Thank you for taking the time to tell us about your experience at the Sofitel Roma Villa Borghese. We are truly sorry to read that your experience did not meet your expectations. On behalf of the entire team, please allow us to express our sincerest apologies. Please rest assured that we have well noted on your profile what happened and I will be at your complete disposal to take care of your next reservation and accommodation. We really hope you would like to give the opportunity to offer you a better service and experience. Please feel free to contact me to the following address: h1… if out would like to talk about what happened. Best regards Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

A fantastic hotel in Rome

Customer review rating 5.0/5

Katherine Families - Confirmed reviews ALL

It has been a fantastic and well served stay at Sofitel Roma Villa Borghese. The hotel was quite cosy but very clean and unique. The staffs were also very kind and helpful, and especially thanks to them for showing a kind gesture of preparing welcoming gifts and balloons for my little son. We will definitely stay there again when we come to Rome.

Dear Mrs K., We are delighted to hear that you and your son had a wonderful stay with us at Sofitel Rome Villa Borghese and thank you very much for the positive review of our hotel. It was nice to hear that the teams exceeded your expectations and that Yoonsung appreciated the birthday surprise! We all work exceptionally hard to make sure that every guest feels special. Thank you so much for staying with us. We hope to see you in near future. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Excellent Stay

Customer review rating 5.0/5

Michael F. Couples - Confirmed reviews ALL

The staff was very welcoming and helpful. We especially want to thank Luca and Massimo. Thank you.

Dear Mr F., We very much appreciate your comments regarding your stay at the Sofitel Roma Villa Borghese. It is always a pleasure to receive such a positive feedback like yours! I will share your comments with our team and Luca and Massimo in particular. I am sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

The room was beautiful, great shower and diptyque products. The lift didn’t work the day of checkout, which was inconvenient for bringing baggage down for on the 6th floor. We did get someone to help though.

Dear Mr K., We very much appreciate your comments regarding your stay at the Sofitel Roma Villa Borghese. It is always a pleasure to receive such a positive feedback! I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our us as we strive to continuously improve the quality of our services. For what concerns the inconvenience you experienced about the lift , please accept our apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Lovely hotel. Good location. Room not quite right

Customer review rating 4.0/5

J .. P. Couples - Confirmed reviews ALL

Lovely stay . Beautiful hotel with nice bar and terrace. Room was comfortable but I booked a luxury room with a separate bath and shower however I think we were only given a standard smaller room with no bath. We arrived late and it was still a nice room so I didn’t request to be moved.

Good stay

Customer review rating 4.5/5

Walter Couples - Confirmed reviews ALL

3 day holiday. One of the best hotels we have stayed in

Dear Mr S., I felt extremely proud of the whole team while reading your feedback pointing out the fact that we are one of the best hotels in Rome! I thank you for recommending Sofitel Rome Villa Borghese to your entourage. I was also glad to hear that you enjoyed the warmness of our service and the atmosphere you can find here. We look forward to welcoming you back soon, Sicnerely Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

The Hotel was faultless!

Customer review rating 5.0/5

Paul C. Families - Confirmed reviews ALL

Hotel and staff made our holiday remarkable.

Dear Mr C., I felt extremely proud of the whole team while reading your feedback pointing out the fact that our Hotel was faultless, thank you ! I thank you for recommending Sofitel Rome Villa Borghese to your entourage and to appreciate the professionalism and kindness of every team members. I was also glad to hear that you enjoyed the warmness of our service and the atmosphere. We look forward to welcoming you back soon. Sincerely Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Good location and high standard of accommodation.

Customer review rating 4.0/5

Ray Couples - Confirmed reviews ALL

Overall very satisfied although room small but perfectly formed. Room rates are high but accept it is a city hotel; thought a light breakfast could be included in the room rate. I left my light jacket behind and requested that it be posted back to me; however I think a charge of 80 Euros is excessive particularly when the jacket does not require a courier service.

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel Roma Villa Borghese. It is a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Well looked after

Customer review rating 4.5/5

Raymond M. Families - Confirmed reviews ALL

A lovely experience, great food, and helpfull staff.

Dear Mr M., We very much appreciate your comments regarding your stay at the Sofitel Roma Villa Borghese. It is always a pleasure to receive positive feedback. I will personally share your comments with our team members and I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Good stay

Customer review rating 5.0/5

Mary D. Couples - Confirmed reviews ALL

Front desk excellent, knowledgeable and a sense of humour. Thanks to Sivan, Luca, Lisa and Serena

Dear Mrs D., We thank you very much for your comment after your stay at Sofitel Rome Villa Borghese. We are very glad to hear that you have loved our attentive, high standards of service as we genuinely love to look after all our guests. We look forward to welcoming you back on many other occasions. We are happy as well to hear that you were very impressed by our high standards of service and the helpfulness of our team members. I will personally share your nice words with Ivan, Serena, Luca and all the others. We all look forward to welcoming you back with our undivided attention in our central yet quiet hotel. Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

10!!!

Customer review rating 5.0/5

Avram Couples - Confirmed reviews ALL

Perfect hotel, with great location. Very good breakfast on 7 floor with wonderfull park view. Service at highest level - very clean and polite staff. We were surprised to get a complimentary Brut sparking wine with plate of strawberry from manager of the hotel - at our anniversary. Thank you.

Dear Mr B., Thank you for choosing the Sofitel Rome Villa Borghese on your visit to the “Eternal City”. We are happy to know that you enjoyed your time during your stay with us. We thank you for the positive review of our hotel. We will share your nice words and feedback with the management and teams and such feedbacks help in staff motivation and recognition. We hope to see you again on your next visit to Rome. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Well located

Customer review rating 4.0/5

Rajinder K. Couples - Confirmed reviews ALL

Hotel is centrally located, and staff is very nice and attentive. Rooms decoration is modern and bright. I missed a writing desk in the room. Bidet in the room is so small it is not possible to sit on it, in fact it is a hazard.

Dear Mr K., We very much appreciate your comments regarding your stay at the Sofitel Roma Villa Borghese. We are delighted to read that you had a nice stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Good location

Customer review rating 2.5/5

Dm Couples - Confirmed reviews ALL

Room wasn’t ready when we got there, despite arriving after check in time.

Dear Mrs M., Thank you for taking the time to tell us about your experience at the Sofitel Roma Villa Borghese. We are sorry to read that your experience did not completely meet your expectations; for this please allow us to express our sincerest apologies. We apologize that we were not able to offer to you the room upon the estimated check in time. As you can image the hotel during the weekend is quite full and sometimes we need more time to have all the rooms ready. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have already discussed that with the Housekeeping department and we are working to avoid this kind of situation for the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Confortable room

Customer review rating 2.5/5

Philippe Couples - Confirmed reviews ALL

The room was ok but a bit overpriced. I often stay in rome with same hôtel standing and i had better experienced. The rest was ok although there was a very unfriendly situation at breakfast that although minor it is not acceptable to a 400€ night hotel. So staff should be a bit more polite and ready to please

Dear Mr d., Thank you for taking the time to tell us about your experience at the Sofitel Roma Villa Borghese. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the Food & Beverage Manager has been infirmed about that and we are taking the appropriate measures and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

La migliore esperienza in Italia

Customer review rating 5.0/5

Jose A. Couples - Confirmed reviews ALL

Everything about Sofitel Roma — Villa Borghese was exceptional. The hotel’s opulence cleanliness, decor are the best bar none. The friendliness and helpfulness of its staff is incredibly. Special shot out to the concierge, Mr. Agostino Sità, who got us the transfer from the airport and two guided tours. Our room was a lovely bedroom on the pointy square side of the hotel. Everything was beautifully appointed and very well maintained, the room felt like new. The hotel’s location was perfect for us. It is centrally located, but far away from the crowds. There are many other five-star hotels in Rome, but for us Sofitel Roma — Villa Borghese is now our home in Rome. PS Thank you Mr. Giuntoli for the bottle of Prosecco we received as a gift to enjoy our honeymoon

Dear Mr A., Buongiorno da Roma! We very much appreciate your comments regarding your stay at the Sofitel Roma Villa Borghese. We are delighted to read that you had one of the best experience in Italy and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We all thank you for your nice words and our Concierge Agostino in particular thank s you for the review! Thank you for your kind feedback, and we hope to see you again soon for another beautiful and unique journey with us. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Lovely stay in Rome!

Customer review rating 4.5/5

Gillian Couples - Confirmed reviews ALL

The room was very comfortable and the bed was divine! Staff were helpful and quick to respond to an issue we had with the shower not draining.

Dear Mrs G., We very much appreciate your comments regarding your stay at the Sofitel Roma Villa Borghese. We are delighted to read that you had a lovely stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Wonderful Hotel

TripAdvisor rating 5.0/5

kikaangel TripAdvisor review

The hotel is beautiful, small but very tastefully decorated. We had interconnected rooms that were very spacious and with top design. Nevertheless, they were on the 4 floor facing the Villa Borghese gardens, and the noise from the cars was unbelievable. Every morning the glass recycling truck would wake us up with a big bang…but this can happen if you want to stay in the center of a big city. So, if you have a choice- take rooms in the back of the building. The rooms were very clean and extremely well maintained. The location: close to everything. But if you mind walking up a hill - then it is not for you. Still, we didn’t mind and enjoyed walking around the beautiful neighbourhood. The restaurant has very good food and the breakfast is very good. Not too many choices but well thought out and with top quality. Also the roof top view was breathtaking. Every single employee was very polite, professional and helpful. Overall, a wonderful place.

Dear Guest, We are delighted to know that you had a great experience at the Sofitel Rome Villa Borghese, that you enjoyed our central location, close to almost everything and the Hotel style and decoration. We are very proud of that together with the professionalism and helpfulness of our team members! Thank you to pointing out that. We look forward to welcoming you again soon at Sofitel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known. Sincerely Edoardo Giuntoli General Manager

noisy room

Customer review rating 3.5/5

Michele Business - Confirmed reviews ALL

ground floor room noisy. I would suggest to change windows with ones better noise canceling. breakfast not included and expensive

Dear Mr M., We very much appreciate your comments regarding your stay at the Sofitel Roma Villa Borghese. We apologize to read that your experience was not completely pleasant because of the noisy room. For this please accept our apologies, we would like by the way ensure you that we are working on the improvement of the windows soundproofing. Moreover, we have taken your comment and ewe will do our best for the future to accommodate to a higher floor than the first. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Always Comfortable stay with Sofitel

Customer review rating 4.0/5

M H. O. R. Families - Confirmed reviews ALL

It was nice experience & understandable with Sofitel team …

Dear Mr K., Thank you for review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

First trip to Rome

TripAdvisor rating 5.0/5

DuaneL1983 TripAdvisor review

We had the most amazing trip, immaculate rooms, exceptional service. A must visit for those travelling to Rome. Staff were some of the friendliest anywhere I’ve encountered. Could not fault the hotel for anything!

Dear Guest We are honored you chose the Sofitel Rome Villa Borghese for your first stay in the “Eternal City”! Thank you for taking the time to tell us about your experience and we are glad to read that you appreciated the Hotel and the service offered by our team members. Our commitment is to provide you with impeccable standards and the greatest comfort possible. Each guest’s visit should be an unforgettable experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Edoardo Giuntoli General Manager

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