Sofitel Roma Villa Borghese Hotel 5 stars

Location very good, Service and staff excellent, cleanliness perfect, very comfortable bed,restaurant with excellent food and beautiful view. Rooms are beautifully designed albeit with some small practical issues such as very small wardrobes and no shelf in the shower!

I have been in this Sofitel before renovation and now twice after renovation, consistently a very good hotel, with a touch of class as only Italians can do, breakfast amazing, gym one of the best, internet works very well and restaurant on the top floor....well well well a breathtaking meal viewing all Rome!

I had booked the “Sofitel” hotel expecting that I was booking a 5 star luxury hotel, after staying at Sofitel around the world. I had a choice of booking the Sofitel or the Westin, after our great service at Amsterdam we decided to stick to Sofitel. Upon arriving there was no one to greet us at the front door as you would expect from a 5 star hotel. My partner and I had to open the door and carry all of our luggage into the hotel ourselves. Again this is not what we would have expected from a 5 star hotel. Another thing g was that it was only on our last day that we were told about the roof terrace at the hotel. We should have been briefed about the hotels faculties upon checking in. Not one of the staff members saying to us “this is a must to see” on our last day. The room was nice. The beds were comfortable. I just did t feel the feeling of a 5 star hotel like I have everywhere else that I stayed at. To be fair we travelled to London Rome Amsterdam and Paris. Rome would have to be by far the worst service we got. Again when I say it was the worst. It wasn’t bad but hit the service that you would expect for a 5star. Maybe a 4 or even 3.5.

outstanding place, well located in a quiet are but easy walk to visit most of the key points in Rome. Service great. Concierge very friendly and very efficient to cover all needs including airport transfer,

Modern rooms. Very good service.

Beautiful luxury hotel in the park of Villa Borghese with breathtaking views of the park and Rome! The hotel is completely renovated, located in a historic mansion with Baroque style, beautifully decorated with a combination of art nouveau style and modern innovations, the bathroom is especially beautifully decorated, comfortable luxurious beds. Good quality breakfast. The pleasant and attentive staff and hotel management complimented the upgrade to the Prestige Suite, as for the Platinum member, special thanks to Francesca and Maria Teresa for their loyalty and special attitude towards me! We will come again!

ideal place to visit Rome . You are close of all key site/location to visit. Place is quiet . Roof top provide a splendid view from one of teh 7 Rome's hill. Service is friendly and concierge provide everything you may need including airport transfer

The hotel was outstanding and went above and beyond my expectations. All of the staff we encountered were helpful, courteous and cheerful. The room was beautiful and so comfortable for my husband and I and our son. It was spacious and well appointed with a lovely addition of a Valentines treat. The breakfast in the morning was also delicious and with the most stunning view. The hotel also arranged transportation to and from the airport which was an excellent service and much needed given our very late arrival into Rome. I could not recommend this hotel more highly. If we return again, we will definitely be using this hotel.

Lovely hotel with nice stuff and a amazing view to the city

a weeks holiday to celebrate my wife's birthday. our godson came & joined us for four nights. on our first morning cold water coming out of hot taps second morning cold water coming out of hot taps. that evening the water in the showers was so hot we could not use them. I order £60 bouquet of flowers for my wife's birthday & not delivered as requested. I asked for a special card to go with them - not delivered

We stayed for 5 nights and has an amazing time. The hospitality of the staff was superb. The restaurant's staff were amazing as well. We arrived late and they made an accommodation for use close to closing time. Will definitely stay again and recommend to friends.

Positive experience. Good location and position within Roma. Some improvements applicable, see below

Hotel vastly improved after recent renovations. Rooms lighter and much more welcoming. Staff incredibly friendly as usual. Only setback: No working desk in our suite. Using a computer on the table was trying.

Excellent hotel with great service and nice rooms. Small snags: A/C blows over the bed, floor lightning although helpful operates qit the faintest movement. No ability to see from inside whether no disturb sign is on or not (we could not find it) and restuarants smells in the room.

I really can't express my appreciation enough about the team at Sofitel Roma Villa Borghese. They were first class and made our trip truly memorable. Thank you. Grazie!