ibis Wien City Hotel 3 stars

TripAdvisor rating 4.0/5 1,106 reviews
ibis Wien City
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+ 15 Services
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Room 1

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Hotel extras

  • 94 comfortable rooms

  • 4 unique MyRoom designs

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Wien City

Schoenbrunnerstrasse 92
1050
vienna
austria

Tel: +431590070

Fax: (+43)1/59007555

Contact email

Check-in from 14h00

Check out up to 12h00

  • 12A :   14A AM HUNDSTURM

  • 13A :   13A PILGRAMGASSE

  • 14A :   14A REINPRECHTSDORFER BRUECKE

  • U4 :   U4 PILGRAMGASSE

  • 18 :   18 MARGARETENGUERTEL

  • 6 :   6 MARGARETENGUERTEL

  • By plane

    WIEN SCHWECHAT At 19km / 11.81 miles

  • By boat

    SHIPPING CENTER At 5km / 3.11 miles

  • By train

    WESTBAHNHOF At 1.5km / 0.93 miles

GPS :48.188829, 16.349502

Our accommodations

Enjoy a relaxing stay in Vienna thanks to the ultimate sleeping comfort offered by Sweet Bed by ibis beds. All 94 non-smoking rooms are equipped with the new beds, free WIFI and TV with a range of Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Elli: A Touch of China/Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Dominique: The Billiards Lodge/Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Günter: Golfers' Heaven

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Raphaela: Fitness & Workout Area

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Wien City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,757 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,106 reviews

Alles Ok

Customer review rating 4.5/5

Anonymous Couples - 20/01/2020 Confirmed reviews ALL

Ok

Lieber Herr S., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Dominique Ines Siegl ibis Wien City

Home away from home

Customer review rating 4.5/5

Elisabeth Couples - 15/01/2020 Confirmed reviews ALL

If you have to stay in Vienna often, this is a great hotel to choose: good price, location close to the center, friendly and competent staff, rooms are of a good size, excellent breaktast

Liebe Frau H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Wien City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Great stay

Customer review rating 4.5/5

Rs Solo - 07/01/2020 Confirmed reviews ALL

Staff were very warm n welcoming.

Dear Mr. s., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Professor

Customer review rating 4.5/5

Ioan A. L. Couples - 06/01/2020 Confirmed reviews ALL

I enjoyed my staying at IBIS hotel in 2019 in all the hotels where I have stayed in.

Dear Mr. L., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Holidays in Vienna

TripAdvisor rating 4.0/5

giuliatinnirello Couples - 04/01/2020 TripAdvisor review

I spent the last days of 2019 in Vienna.1 There is a magical atmosphere during Christmas holiday in the city. There are lots of events and many places and market to visit. It's a little windy and cold in this period of the year.

Dear Giuliatinnirello, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Good breakfast… and that’s about it

Customer review rating 4.5/5

Thomas Couples - 28/12/2019 Confirmed reviews ALL

The room we got wasn’t very well prepared : there was still lipstick stain on the glass provided and the toilet paper roll was almost finished. No complementary tea/coffee offered in the room. We had to close the curtain most of the time because of the opposite building that can see everything in our room. Very few sockets and poorly located (impossible to charge a phone and using it while being in the bed). The carpeted floor could be better with a thorough cleaning. The overall experience felt more like Ibis Budget than a (red) Ibis. Only the breakfast saved the day and makes me raise my rating to 7/10. We loved the waffle machine (even though it can generate a long queue after 9:00).

Monsieur H., nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur H., nos salutations distinguées. Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Good

Customer review rating 4.5/5

Xxx Families - 20/12/2019 Confirmed reviews ALL

Good service, quick and good reception, clean room, not easy parking, because the small (may be old) parking place. My opinion the car are bigger and the parking place size old...This is typical at every older hotel. Not Accor specific problem.

Dear Gyori M., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger Direktor / General Manager ibis Wien City

good place for tourist

Customer review rating 4.5/5

Maciej Couples - 16/12/2019 Confirmed reviews ALL

I didnt find info about garage/parking price - please change that

Dear Maciej B., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger Direktor / General Manager ibis Wien City

no wlan

Customer review rating 4.5/5

Maril K. Business - 13/12/2019 Confirmed reviews ALL

i asked by my booking for a room with good internet, i got one with no internet

Dear Maril k., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The IT department is working on the WiFi problem We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger Direktor / General Manager ibis Wien City

Nice staff & great location

TripAdvisor rating 4.0/5

nky92082420 Friends getaway - 12/12/2019 TripAdvisor review

It just takes around 10 mins walk to the old town and there is a shopping mall nearby. It is convenient. Also the staff here are friendly and helpful. I have stayed here three nights and feel great all the time.

Dear Nky92082420, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Good location

Customer review rating 4.5/5

Ann Friends - 11/12/2019 Confirmed reviews ALL

Staff are friendly and the location is great

Dear Ms. N., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Everything was perfect

Customer review rating 4.5/5

Alison B. Friends - 01/12/2019 Confirmed reviews ALL

Cheap and clean

Dear Ms. B., we very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

very nice staff, good location

Customer review rating 4.5/5

Jithinya R. Friends - 29/11/2019 Confirmed reviews ALL

Very helpful staff and the location very near the Bridge of Love. We all enjoy the breakfast. We would like to be back again in spring time.

Dear Ms. r., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Best Ibis ever!

Customer review rating 4.5/5

Emeric T. Couples - 18/11/2019 Confirmed reviews ALL

From room to breakfast and coffee plus the kindness and high professionalism of the team gives you the feeling of a continous come back !

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

loud

Customer review rating 4.5/5

Chris Business - 15/11/2019 Confirmed reviews ALL

loud metro nearyby

Dear Christian, Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominique Ines Siegl ibis Wien City

My wedding in Vienna

Customer review rating 4.5/5

Alexandru C. Friends - 11/11/2019 Confirmed reviews ALL

Well we had an amazing check in, amazing stay, absolutley amazing service from the girl who was in the night shift and the young men that we check in with, but coming down from the rooms in the check out day we did not want breakfast but some toast sandwich for the kids, it was there Mr. Diwaker Pokhrel wich was very iritated by the fact that we ask sandwich for the kids, he answer to me very rude, first telling me that it's not possible because it's taking 2 hours to make 5 sandwiches, then he told us that we have to pay for breakfast or a room wich didin't had anything...but in the end the other guy who was with him(the young guy) served us. And aswell Mr. Diwaker Pokhrel was verry worried about my financial status, telling me that "it would be cheaper to have breakfast", shouthing in front of all the guests who was in the restaurant. If i want to pay 50€ for 5 sandwiches it's my bussines,not the receptionist bussines...from my point of view. Please note that o have booked 7 rooms in the hotel , the value was around 900€ and the purpouse was my wedding!

Dear Mr. C., thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City
Customer review rating 4.5/5

Anonymous Solo - 04/11/2019 Confirmed reviews ALL

Internet was hardly working, took about seven or eight re-connections to eventually get access on the first day; did not connect successfully on the second day.

Dear Thomas A., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger Direktor / General Manager ibis Wien City

Ibis Vienna City

Customer review rating 4.5/5

Peter N. Business - 28/10/2019 Confirmed reviews ALL

Hotel just 5 minutes from the metro/tram and hence very conveniently situated. Room was fairly new, clean and for Ibis standards, very comfortable. Bed was fine and the facilities all operational. Very friendly staff and I experienced no problem during my stay - all OK

Dear Peter N., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger Direktor / General Manager ibis Wien City

Ibis Vienna City

TripAdvisor rating 4.0/5

PeNor Business - 28/10/2019 TripAdvisor review

The hotel is situated only a 5-7 minute walk from the Metro/Tram network and hence is convenient for visitors without their own transport. The room I was in was newly and pleasantly renovated and the staff were very helpful and friendly. For Vienna standards, the price/service ratio is very good here.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Moser-Forstinger Front Office Manager

Good Elite status recognition, with a few flaws

Customer review rating 4.5/5

Anna Friends - 24/10/2019 Confirmed reviews ALL

We have reserved 2 singles, but received a double bedroom. Asked for a change, were told to move the beds apart, as "this is how it is done here". My elite status has been recognized and received a drink coupon for 2 pax. However, in the morning around 8:00 the housekeeping service entered our room without knocking. We informed the reception about this, and we were offered free breakfast for 2 pax as a compensation. We asked for late checkout and it has been guaranteed, which was a nice extra touch.

Dear Anna G., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City
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