ibis Wien City 3 stars

Customer review rating (ALL Rating) 4.5/5 508 reviews

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Schoenbrunnerstrasse 92, 1050 VIENNA, Austria

Description

Hotel extras

  • 94 comfortable rooms

  • WIFI

  • Air Conditioning

  • Parking

  • The subway station is a 5-minute walk from the hotel.

Our accommodation(s)

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Hotel location

ibis Wien City

Schoenbrunnerstrasse 92
1050 VIENNA
Austria

GPS:48.188829, 16.349502

Telephone
Fax +43 1 59007555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is always open for you, serving beverages and refreshments, hot drinks and tasty snacks 24 hours a day, with live sports events and Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  508 reviews

Customer review rating 5.0/5

Michael R. Friends - Confirmed reviews ALL

Two day break in Vienna. The hotel was comfortable , warm and great location for the underground and city centre

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Branko Kristic Hotel Manager

Customer review rating 4.0/5

David C. B. Couples - Confirmed reviews ALL

Easy to travel around using the subway

Dear guest, Thank you for your kind words regarding our location and the convenience of public transportation. We are pleased to hear that you enjoyed your stay and found it easy to explore the city. Your feedback is greatly appreciated. Best regards, ibis Wien City Branko Kristic Hotel Manager

Customer review rating 4.5/5

Andrea H. Solo - Confirmed reviews ALL

Was greeted with friendliness when I arrived to check in. Good sized room with very comfortable bed. Location is well served by public transport and within easy reach of Vienna city centre. Read previous feedback negative about the area, but as a single female traveller, I experienced no hassle or worries when getting to or from the hotel after dark. All in all, a pleasant stay with your standard Ibis breakfast of fresh breads, cold cuts, and limited hot fare. If I had any gripes whatsoever about my stay it would be about the coffee machine. There is just one machine and the queues were often lengthy. Apart from that, I'll book this Ibis again next time I'm in Vienna.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Branko Kristic Hotel Manager

Customer review rating 3.5/5

Bogdan P. Couples - Confirmed reviews ALL

In general it was as expected, however only four clothes hangers for two people for three days is not enough. The very dark walls of the room (212) did not create a good atmosphere. Finally, the dispenser by the sink ran out of detergent on the second day and no one refilled it.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Branko Kristic Hotel Manager

Customer review rating 3.0/5

Jason H. Business - Confirmed reviews ALL

I was staying at this hotel for 6 days, the room was clean and well ventilated (windows could be opened, airconditioning worked fine). Personnel was friendly and helpful, especially at the breakfast. The biggest problem was the overall state of the hotel. Many facilities need some rework, definitely the shower and sanitary facilities. The doorway refused to work, so it took awhile to fix that problem and to get into my room.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The WiFi should be improved shortly, and a bigger reconstruction is planned in the future. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Branko Kristic Hotel Manager

Other web-users rate our hotel

  • 1,019 reviews 8.8/10 Location
  • 1,155 reviews 6.5/10 Room
  • 886 reviews 8.8/10 Service
  • 34 reviews 7.7/10 WiFi
  • 790 reviews 9.3/10 Breakfast
  • 553 reviews 7.8/10 Cleanliness
  • 146 reviews 7.7/10 Food

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