ibis Wien City 3 stars

Customer review rating (ALL Rating) 4.5/5 795 reviews

ibis Wien City - Image 1
ibis Wien City - Image 2
ibis Wien City - Image 3
ibis Wien City - Image 4

Description

Hotel extras

  • 94 comfortable rooms

  • WIFI

  • Air Conditioning

  • Parking

  • The subway station is a 5-minute walk from the hotel.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Wien City

Schoenbrunnerstrasse 92
1050 VIENNA
Austria

GPS:48.188829, 16.349502

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is always open for you, serving beverages and refreshments, hot drinks and tasty snacks 24 hours a day, with live sports events and Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  795 reviews

TripAdvisor Rating  4.0/5  1,159 reviews

Ibis Wien City hotel. Good value, good location

TripAdvisor rating 4.0/5

SteveandGosia Couples - TripAdvisor review

We spent 6 nights in Vienna at this hotel. The room was spacious and clean. The staff were all helpful and friendly. The breakfast is very good with a range of food that most people should leave satisfied. If not included you can buy separately for €15 per person per day. The rooms lack tea/coffee facilities but this can be purchased at reception The hotel is 5-10 minute walk to the U4 underground station. The Ubahn network is a quick way to get around There is also a tram line near Margaretengurtel station that takes you to/from the main train station. Ibis hotels offer good quality, consistently clean rooms. This one ticked all the boxes for us.

AC Didnt Work the Entire Night

Customer review rating 1.0/5

Rohin S. Couples - Confirmed reviews ALL

I recently stayed at the WEIN CITY IBIS Hotel for one night and unfortunately had a disappointing experience. When I checked into my room, I found that the air conditioning was not working. I promptly contacted the reception and informed the staff about the issue. They suggested that I try turning the AC off and then back on again. Despite following their instructions, the air conditioning still did not work. I reached out to the reception multiple times, but no effective solution was provided. Consequently, I had to endure an entire day in a room without air conditioning, which was incredibly uncomfortable and frustrating. Given that the problem was not resolved despite several attempts and the significant discomfort I experienced, I believe a refund for my stay is warranted. Your attention to this matter would be greatly appreciated.

Dear Rohin S., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately the a/c has a bigger technical issue. As a small excuse I will put 2000 points on your All account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Branko Kristic Operationsmanager ibis Wien City

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

There was no water kettle, no tea or anything into room, room was very hot, no AC.

Dear Mr. A., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Branko Kristic Operationsmanager ibis Wien City

good location, very good breakfast, laud trams

Customer review rating 4.0/5

Sashko Solo - Confirmed reviews ALL

The room offer a huge comfort compared to many other IBIS rooms that I have stayed. The staff was very friendly. Very good breakfast. The location is good, 20 minutes to the center by walking. The only comment is that the room sees the main street and trams are often too loud.

The usual great Ibis quality in an excellent location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Ideal location, just a few minutes off subway line U4. Our room was overlooking an inner court, so while there was no panorama, it was super quiet. Great breakfast with a lot of options, the waffle station is a nice plus. Friendly staff, very easy check-in and check-out.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Branko Kristic Operationsmanager ibis Wien City

In partnership with TripAdvisor

Other web-users rate our hotel

  • 894 reviews 8.7/10 Location
  • 1,007 reviews 6.7/10 Room
  • 771 reviews 8.9/10 Service
  • 31 reviews 7/10 WiFi
  • 645 reviews 9/10 Breakfast
  • 479 reviews 7.5/10 Cleanliness
  • 111 reviews 8.3/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Vienna