ibis Wien City 3 stars

Customer review rating (ALL Rating) 4.5/5 681 reviews

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Description

Hotel extras

  • 94 comfortable rooms

  • WIFI

  • Air Conditioning

  • Parking

  • The subway station is a 5-minute walk from the hotel.

Our accommodation(s)

Book this hotel
Room 1

Our Standard Rooms with Sweet Bed by ibis twin beds are air-conditioned, ensuring an optimum room temperature and a pleasant sleeping environment. The room also features a desk, free WIFI and a TV.

Max. number of persons
2
Area
From 20 / 215 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Smoke alarm in room

Comfort Features

  • Opening windows
  • Shoe polisher
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 20 / 215 sq ft
  • Bedding 2 x Single bed(s)

Hotel location

ibis Wien City

Schoenbrunnerstrasse 92
1050 VIENNA
Austria

GPS:48.188829, 16.349502

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 94 rooms
  • One room for people with reduced mobility
  • 94 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge
  • On site
  • Indoor parking
  • Private
  • 26 parking spaces
  • Max Limited Height: 2.09 m / 6.88 ft
  • Parking pricing: 22.00 22 EUR Per day

BAR

Our bar is always open for you, serving beverages and refreshments, hot drinks and tasty snacks 24 hours a day, with live sports events and Sky.

Bar Type
Bar
Capacity
20
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks

Our bar is always open for you, serving beverages and refreshments, hot drinks and tasty snacks 24 hours a day, with live sports events and Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  681 reviews

Customer review rating 5.0/5

Marek G. Couples - Confirmed reviews ALL

Dear guest, Thank you for your positive feedback regarding your recent stay at ibis Wien City. We are pleased to hear that you found our location convenient and appreciated the friendliness of our staff. It is also wonderful to know that you enjoyed the air conditioning, smooth internet connection, and the quality of our breakfast offerings. Your satisfaction is important to us, and we strive to provide great value for our guests. We look forward to welcoming you back on your next visit to Vienna. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 4.5/5

Betelgeuse D. Couples - Confirmed reviews ALL

Dear guest, Thank you for your kind words regarding your stay with us. We are pleased to hear that you found our staff helpful and friendly. We acknowledge your feedback about the elevator service and appreciate your understanding as we strive to provide a comfortable experience for all our guests. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 3.5/5

Morgan A. Couples - Confirmed reviews ALL

Dear guest, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our location and the ease of accessing the city via public transport. I apologize for any inconvenience caused by the absence of amenities such as a kettle and fridge in your room, as well as your disappointment with the breakfast selection. Your insights are valuable, and we will consider them for future improvements. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 5.0/5

Joele H. Couples - Confirmed reviews ALL

Dear guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our clean accommodations, helpful staff, and convenient location. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 4.5/5

Sarah M. Solo - Confirmed reviews ALL

Dear guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found your room clean and comfortable, and that you enjoyed the quiet atmosphere of our hotel. Your feedback is greatly appreciated. Best regards, Branko Kristic hotel Manager ibis Wien City

Dear guest, Thank you for your positive feedback regarding your recent stay at ibis Wien City. We are pleased to hear that you found our location convenient and appreciated the friendliness of our staff. It is also wonderful to know that you enjoyed the air conditioning, smooth internet connection, and the quality of our breakfast offerings. Your satisfaction is important to us, and we strive to provide great value for our guests. We look forward to welcoming you back on your next visit to Vienna. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 4.5/5

Betelgeuse D. Couples - Confirmed reviews ALL

We staied ther for only one night. The overall experience was great. The staff was friendly and ther eto help with anything. The only complaint is that there was only one elevator, and sometimes it took a lot to get to our floor.

Dear guest, Thank you for your kind words regarding your stay with us. We are pleased to hear that you found our staff helpful and friendly. We acknowledge your feedback about the elevator service and appreciate your understanding as we strive to provide a comfortable experience for all our guests. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 3.5/5

Morgan A. Couples - Confirmed reviews ALL

Really nothing in the area, local area, by train stations though so you can get around easily but 10 euro for day pass. no kettle in room, no fridge, no coffee, sometimes had water do not get breakfast not worth $15 euro at all it's basically powdered eggs, some bacon and bread.

Dear guest, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our location and the ease of accessing the city via public transport. I apologize for any inconvenience caused by the absence of amenities such as a kettle and fridge in your room, as well as your disappointment with the breakfast selection. Your insights are valuable, and we will consider them for future improvements. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 5.0/5

Joele H. Couples - Confirmed reviews ALL

Very nice, clean and comfortable room. Very professionnal and helpful staff. Delicious breakfast. Hotel very well located next to public transports. We very highly recommend this hotel to stay in Vienna.

Dear guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our clean accommodations, helpful staff, and convenient location. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 4.5/5

Sarah M. Solo - Confirmed reviews ALL

The hotel was quiet, and comfortable.

Dear guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found your room clean and comfortable, and that you enjoyed the quiet atmosphere of our hotel. Your feedback is greatly appreciated. Best regards, Branko Kristic hotel Manager ibis Wien City

Customer review rating 4.5/5

Gundula W. Families - Confirmed reviews ALL

The hotel was perfectly situated, within easy walking distance to the public transport system. The breakfast had a superb selection, and pleasant service. Although the staff were very reserved, they very sincere and extremely helpful. For those needing to work, it had the best and most spacious desk facility, very spacious. Thank you for a wonderful stay.

Dear guest, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location, breakfast selection, and spacious work facilities. Our team strives to provide sincere and helpful service, and we are glad this was reflected during your visit. Your positive remarks motivate us to continue enhancing our guests' experiences. Thank you once again for your review. We hope to welcome you back in the future. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 5.0/5

Przemyslaw C. Couples - Confirmed reviews ALL

Good location, comfortable room, ok breakfast, super staff

Dear guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and friendly staff. Your satisfaction is our priority, and we appreciate your positive comments regarding breakfast. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 5.0/5

Laura O. Couples - Confirmed reviews ALL

Stuff very careful. The detox water in the hotel was so welcome. The room very clean and the location perfect for our purpose.

Dear guest, Thank you for your kind words regarding our attentive service and the cleanliness of your room. We are delighted to hear that you enjoyed our detox water and found our location convenient for your needs. Your feedback is greatly appreciated. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 2.5/5

Angelo V. Solo - Confirmed reviews ALL

I was at ibis Wien City for five nights, and I would classify different aspects as: - Positive: good room and good bathroom, good breakfast - Neutral: staff were OK - Negative: air conditioning was preset at 25°C and could not be changed: it was uncomfortable in the room with such a high temperature. Insulation from outside noise was poor: traffic and metro noise were clearly heard in the room. It was difficult to have a good sleep: with A/C the temperature was too high; without A/C and with a closed window it became hot very soon; without A/C and with an open window the traffic/metro noises were overwhelming. Cleanliness was far from perfect: I found in the bathroom long black hairs almost every day (I'm bald, so these cannot be mine!). Wi-fi often lost connection.

Dear guest, Thank you for sharing your feedback regarding your recent stay at ibis Wien City. We are pleased to hear that you found our rooms and bathrooms satisfactory, as well as enjoyed our breakfast offerings. However, I regret to learn about the discomfort you experienced due to the air conditioning settings. We understand that room temperature is crucial for a good night's sleep, and I apologize for any inconvenience this may have caused. Additionally, I appreciate your comments regarding noise insulation and cleanliness; these aspects are important to us, and your input will be taken into consideration as we continually strive to enhance our services. Lastly, I am sorry to hear about the issues you faced with the Wi-Fi connection. Thank you once again for your comments. We value your input as it helps us improve. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 1.5/5

Irina D. Solo - Confirmed reviews ALL

Experience was exhausting due to poor air conditioning in rooms. Reception told they could do nothing with it as there is central air conditioning system. There was 35 degrees outside and just a few degrees less in the room. I do not recommend this hotel. Although breakfast was very good.

Dear guest, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the discomfort you experienced due to the air conditioning. We understand that maintaining a comfortable environment is essential, and I regret that we were unable to meet your expectations during your visit. I am pleased to hear that you enjoyed our breakfast offerings. We appreciate your comments and will take them into consideration. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 3.5/5

Vincent D. Solo - Confirmed reviews ALL

Pleasant and comfy hotel which needs to improve on the air conditioning aspect.

Dear guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort of our beds and the quality of our breakfast. We appreciate your comments about the air conditioning and will certainly take them into consideration as we strive to enhance guest experiences. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 4.0/5

Aldo R. A. Solo - Confirmed reviews ALL

Hotel is well located and accessible by public transportation. You can get to touristic areas quite easily and with less hassle. However, decoration and furniture is old. Even the rooms sofa was torn.

Dear guest, Thank you for your positive feedback regarding our convenient location and accessibility. We appreciate your comments about the decor and furniture, as they are valuable for our future improvements. We hope to welcome you back soon for a more enjoyable experience. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 2.5/5

Snehasish M. Families - Confirmed reviews ALL

The room was nice and clean, but we had almost no AC or cooling for 2 days in our 3 days stay. This was not okay because it was already very hot. The staff was helpful and provided a table fan , but this is a huge problem for the hotel management. I will not be visiting this hotel again in summer.

Dear guest, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found the room clean and appreciated our staff's assistance. However, we regret that the cooling system did not meet your expectations during your visit, particularly in the warmer weather. Your input is valuable, and we will take it into consideration as we strive to enhance our guest experience. Thank you for your understanding. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 2.5/5

Shawn C. Couples - Confirmed reviews ALL

Unfortunately, our stay was affected by issues with the air conditioning in the room. One of the AC vents was blowing air, while the other appeared not to be working at all. Despite setting the controller to the lowest possible temperature, the room remained uncomfortably warm. The temperature was high enough that some chocolates we had bought as gifts for relatives melted during our stay. We eventually had to sleep with the window open to make the room more bearable. In addition, there was no mini fridge in the room, which could have helped compensate for the lack of cooling. A kettle would also have been appreciated, as it would have allowed us to make a coffee in the morning without having to go down to the reception area. I hope these points can be considered to improve the experience for future guests.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your overall experience, but we regret that certain aspects of your stay did not meet your expectations. We understand how important a comfortable room temperature is for our guests, and we apologize for the inconvenience caused by the air conditioning issues you faced. Your comments regarding the lack of a mini fridge and kettle in your room have been duly noted. While our standard room amenities vary, we appreciate your suggestions, as they help us to enhance the comfort of future guests. We value your input and will take your comments into consideration as we strive to improve our services and facilities. Thank you once again for your feedback, and we hope to welcome you back in the future for a more satisfying stay. Best regards, Aleksei Seleznjov Front Office Manager ibis Wien City

Customer review rating 3.5/5

Uzay Y. Couples - Confirmed reviews ALL

Room is okey , reception helpful , parking is expensive , breakfast is good , elevator is not good and enough for the building . It has broken down for more than a hours

Dear Guest, Thank you for your feedback. We appreciate your comments regarding our helpful reception and breakfast offerings. However, we regret that you experienced issues with the elevator and parking costs. Your feedback is valuable to us as we continually strive to improve our guest experience. Best regards, Aleksei Seleznjov Front Office Manager ibis Wien City

Customer review rating 4.5/5

El M. L. Solo - Confirmed reviews ALL

Basic but very clean and comfortable hotel, nice staff and close to multiple options of public transportation.

Dear guest, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our hotel comfortable and appreciated the cleanliness and our staff's service. It is also wonderful to know that our location met your transportation needs. Best regards, Branko Kristic hotel Manager ibis Wien City

Customer review rating 4.5/5

Lyubomir Y. Solo - Confirmed reviews ALL

Clean, orderly, spacious and private. Comfortable interior.

Dear guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed our location and found your stay comfortable and private. Your compliments regarding the cleanliness and spaciousness of our hotel are greatly appreciated. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 5.0/5

Stevin M. Solo - Confirmed reviews ALL

Stayed for almost a week. Close to 2 Metro stations, 2 groceries, night time activities. Room was big, clean, and quiet.

Dear guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the convenience of our location as well as the comfort of your room. We hope to welcome you back in the future. Best regards, Branko Kristic hotel Manager ibis Wien City

Customer review rating 4.5/5

Natalija K. Solo - Confirmed reviews ALL

Hotel City Ibis Supper und Beuytifol ❤️...

Dear guest, Thank you for your kind words regarding your recent stay at ibis Wien City. We are delighted to hear that you enjoyed your experience and found our hotel to be beautiful. Your feedback motivates us to maintain our high standards. Best regards, Branko Kristic Hotel Manager ibis Wien City

Customer review rating 4.5/5

Kosta U. Couples - Confirmed reviews ALL

Very happy with expirience. Breakfast and the location are exepctional. Only disaapointment was lack of a fridge in the room.

Dear guest, Thank you for your kind words regarding your experience at our hotel. We are delighted to hear that you enjoyed our breakfast and location. We appreciate your feedback regarding the absence of a fridge in the room and will certainly take it into consideration for future enhancements. Best regards, Branko Kristic Hotel Manager ibis Wien City

Other web-users rate our hotel

  • 953 reviews 8.8/10 Location
  • 1,083 reviews 6.5/10 Room
  • 888 reviews 9/10 Service
  • 39 reviews 7.3/10 WiFi
  • 743 reviews 9.2/10 Breakfast
  • 532 reviews 7.9/10 Cleanliness
  • 145 reviews 8.1/10 Food
  • 15 reviews 9.2/10 Bar

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