Novotel Madrid Center 4 stars

Customer review rating (ALL Rating) 4.6/5 4,018 reviews

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Description

Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

Our accommodation(s)

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Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

GPS:40.421618, -3.672168

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  4,018 reviews

TripAdvisor Rating  4.2/5  2,668 reviews

Thanks for the great service

TripAdvisor rating 5.0/5

Timothy F TripAdvisor review

A Ordinary hotel in good location

TripAdvisor rating 3.0/5

PUNITBANSAL Families - TripAdvisor review

Excellent location and great hotel for business travel

Customer review rating 4.5/5

Geraldine Business - Confirmed reviews ALL

Dear Geraldine, Thank you for your kind words regarding your recent stay at Novotel Madrid Center. We are delighted to hear that our location and services met your expectations for a business trip. We look forward to welcoming you back in the future. Best regards, Novotel Madrid Center

Satisfactory, terrible WiFi.

Customer review rating 2.0/5

Tom Solo - Confirmed reviews ALL

Dear Tom, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the WiFi during your stay. Our team is continually working to enhance the connectivity experience for our guests. We appreciate your understanding. Best regards, Novotel Madrid Center

Amazing overall experience

Customer review rating 5.0/5

Beatriz Friends - Confirmed reviews ALL

Dear Beatriz, Thank you for your kind words. We are delighted to hear that you had an amazing experience and that everything met your expectations. We look forward to welcoming you back in the future. Best regards, Novotel Madrid Center

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Other web-users rate our hotel

  • 1,783 reviews 9.1/10 Location
  • 2,131 reviews 7.1/10 Room
  • 2,065 reviews 9/10 Service
  • 51 reviews 3.8/10 WiFi
  • 1,282 reviews 5.8/10 Comfort
  • 1,113 reviews 8.8/10 Breakfast
  • 760 reviews 7.5/10 Cleanliness
  • 475 reviews 4.3/10 Value

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