Novotel Madrid Center 4 stars

Customer review rating (ALL Rating) 4.5/5 3,209 reviews

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Description

Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

Our accommodation(s)

Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

GPS:40.421618, -3.672168

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,209 reviews

Customer review rating 5.0/5

Thomas S. Families - Confirmed reviews ALL

Good location: Not to far from airport and in the center of the the city avoiding the big stream of tourists

Dear Thomas, Thank you for your positive feedback regarding our location. We are pleased to know that our proximity to the airport and city center contributed to your enjoyable experience. We hope to welcome you back in the future. Best regards, Novotel Madrid Center

Customer review rating 1.5/5

Patrick D. F. Couples - Confirmed reviews ALL

The cleaning crew inadvertently took my PJ on the bed and threw it way. I never saw it again,

Dear Patrick, I regret to learn about the unfortunate incident regarding your personal belongings during your stay. We understand how distressing this can be and value your feedback as it helps us improve our services. Thank you for sharing your experience. Best regards, Novotel Madrid Center

Customer review rating 4.0/5

Liliane B. E. Business - Confirmed reviews ALL

Clean rooms

Dear Liliane, Thank you for your positive feedback. We are delighted to hear that you found our location convenient and our rooms clean. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Madrid Center

Customer review rating 4.5/5

Jani H. Families - Confirmed reviews ALL

Terrace could be open earlier. We came from north and +20 means summer for us. When we leaved home, here was-24°!. But the hotel was very lovely, people too. Absolutely we could come back if we visit Madrid. Maby next time when we arrive to Real Madrid game!

Dear Jani, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our hotel cozy and clean, and that our team provided a warm welcome. We appreciate your suggestion about opening the terrace earlier, as we continuously seek ways to enhance our guests' experiences. We look forward to welcoming you back on your next visit to Madrid, especially for the Real Madrid game. Best regards, Novotel Madrid Center

Customer review rating 5.0/5

Mercedes L. M. Business - Confirmed reviews ALL

Fenomenal

Estimada Mercedes, Agradecemos sinceramente su comentario positivo. Nos alegra saber que su experiencia en Novotel Madrid Center fue fenomenal. Esperamos poder recibirla nuevamente en el futuro. Atentamente, Novotel Madrid Center

Other web-users rate our hotel

  • 1,551 reviews 9/10 Location
  • 1,846 reviews 6.9/10 Room
  • 1,712 reviews 8.8/10 Service
  • 41 reviews 3.5/10 WiFi
  • 1,068 reviews 5.7/10 Comfort
  • 1,009 reviews 8.9/10 Breakfast
  • 663 reviews 7.6/10 Cleanliness
  • 8 reviews 10/10 Beach

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