Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 1,534 reviews

Pullman Liverpool - Image 1
Pullman Liverpool - Image 2
Pullman Liverpool - Image 3
Pullman Liverpool - Image 4

Description

Hotel extras

  • Onsite with Liverpool Experience Campus, including M&S Bank Arena

  • Walking distance from Royal Albert Dock and Liverpool ONE

  • Green Key Accredited

  • Discounted parking at Kings Dock Multi Storey- chargeable at £19 for 24hrs (subject to change)

  • Perfect for Business & Leisure

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP LIVERPOOL
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PULLMAN RESTAURANT

Pullman Liverpool Restaurant offering breakfast, lunch, pre show dining and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,534 reviews

Customer review rating 5.0/5

Kitisak C. Solo - Confirmed reviews ALL

I had an excellent stay at Pullman Liverpool and really enjoyed the overall experience. The hotel is in a great location, close to the river, with beautiful views and a wonderful atmosphere. The food was delicious, and I was very impressed with the quality of the service. All the staff were friendly, helpful, and welcoming throughout my stay. Overall, I had a fantastic experience and would be very happy to recommend Pullman Liverpool to my friends. I would definitely consider staying here again on my next visit to Liverpool!

Dear Kitisak C., Thank you for your kind words regarding your recent stay at Pullman Liverpool. We are delighted to hear that you enjoyed our prime location, along with the beautiful views and atmosphere that our hotel provides. It is wonderful to know that our culinary offerings and the service provided by our team met your expectations. Your recommendation means a great deal to us, and we look forward to welcoming you back on your next visit to Liverpool. Thank you once again for your feedback. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Nicola P. Families - Confirmed reviews ALL

From the moment I made the booking direct at the hotel I recieved amazing customer service. Which was only continued on arrival. The staff couldn't have been any more friendly and accomodating. Highly recommend.

Dear Nicola P., Thank you for your kind words regarding your recent stay. We are delighted to hear that our team provided exceptional service throughout your visit. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Maggie J. Families - Confirmed reviews ALL

A perfect stay, comfortable rooms and fantastic location. Fabulous staff

Dear Maggie J., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay, found our rooms comfortable, and appreciated our team's service. Your kind words motivate us to maintain our standards. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 4.0/5

Gerard M. Business - Confirmed reviews ALL

Recent changes to the breakfast setup not as good. The coffee/tea is now self service. This in not a major issue if managed correctly and the pots are kept stocked. On this occasion the coffee pot ran and there was quite a queue waiting for it to be refilled. Eventually had to leave and get a coffee else where. When the breakfast area is full these pots need to be kept stocked.

Dear Gerard M., Thank you for your feedback regarding your recent experience with our breakfast setup. We appreciate your observations and we understand how important it is to maintain a well-stocked area, especially during busy periods. Your comments will be taken into account as we continuously strive to enhance our services and ensure a pleasant dining experience for all our guests. Thank you for your understanding, and we hope to welcome you back to Pullman Liverpool soon. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Elizabeth M. Couples - Confirmed reviews ALL

Everyone was very helpful and friendly, the food was very good and service excellent. The only downside of the stay was that the beds were not as comfotable as we had hoped. They were rather hard.

Dear Elizabeth M., Thank you for your kind words regarding our team, food, and service. I regret to hear that the comfort of our beds did not meet your expectations. Your feedback is valuable, and we will certainly take it into consideration as we strive to enhance guest experiences. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Other web-users rate our hotel

  • 1,340 reviews 9.4/10 Location
  • 2,083 reviews 8.4/10 Room
  • 2,018 reviews 9/10 Service
  • 30 reviews 5.3/10 WiFi
  • 918 reviews 8.3/10 Comfort
  • 778 reviews 8/10 Breakfast
  • 763 reviews 8/10 Cleanliness
  • 488 reviews 6.3/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Liverpool Hotels