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Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Customer review rating 4.7/5 7,733 reviews

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Mercure Clermont Ferrand Centre Jaude Hotel
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+ 19 Services

Hotel extras

  • A warm food from a quality restaurant served 24 hours a day.

  • Fitness room

  • Sunny terrace

  • Panoramic bar

  • Fully equipped seminar rooms (fiber optic, quality audio/video equipment)

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 clermont ferrand
france

Tel: +33463662100

Fax: (+33)4/63662101

Check-in from 14h00

Check out up to 12h00

  • BUS :  BUS B 6 9 OU 10 JAUDE

  • TRAMWAY :  A JAUDE

  • By plane

    AUVERGNE AULNAT At 9.5km / 5.9 miles

  • By train

    GARE SNCF At 2.7km / 1.68 miles

GPS :45.775457, 3.081903

Hotel services

AUGUSTONEMETUM Non contractual photo

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 125 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 6 connecting rooms
    • 125 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • German
    • Spanish
    • English
    • Polish
    • French
    • Portuguese
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Iron
    • Iron at reception
Well-being
  • Salle Fitness
    • On site
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 80

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Clermont Ferrand Centre Jaude Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

7,733 reviews

TripAdvisor Rating 4.5/5

1,132 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very Good Stay

Customer review rating 4.5/5

Francesco Business - 18/10/2021 Confirmed reviews ALL

The Hotel is very well located in the city and the Mercure staff is really nice. I had a very comfortable stay, I will back for sure!

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Well located, great modern hotel

Customer review rating 4.0/5

Vaughan T. Couples - 18/10/2021 Confirmed reviews ALL

Had a really good experience. Fab location, great staff service on reception and the restuarant.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Gréât location, friendly staff, clean hôtel and superb breakfast

Customer review rating 4.5/5

Michelle B. Couples - 09/10/2021 Confirmed reviews ALL

Great

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Absolztely ok

TripAdvisor rating 4.0/5

Seaside46187468839 09/10/2021 TripAdvisor review

Staff at reception very friendly, room spacous and perfectly equiped. Breakfast offers a wide chioce and a very good quality. We certainly would check in when ever we´d stay at Clermon-Ferrand. All shops and a wide selection of restaurants are in walking distance.

Good location

Customer review rating 4.0/5

Guy H. Couples - 07/10/2021 Confirmed reviews ALL

Fine except for bar service which was very poor

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude
Customer review rating 5.0/5

Anonymous Business - 07/10/2021 Confirmed reviews ALL

Impeccable

Dear LAURENT L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Good location and pleasant one night stay

Customer review rating 4.5/5

M. Couples - 26/09/2021 Confirmed reviews ALL

Pleasant welcome at the reception - although there was a bit of a mix up with our name and that of another guest and we explained that we had already pre-paid as the receptionist told us that we hadn't yet paid although we had ! A guest next to us was given information about breakfast and hours - we weren't but that didn't really matter. Nice to receive a little box of chocolates. Room very nice, spacious and clean and again, nice to have a little welcome card and biscuits.

Dear CHRISTIAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Perfect

Customer review rating 5.0/5

Angela W. Couples - 23/09/2021 Confirmed reviews ALL

Every aspect of our stay was perfect. The location couldn’t be better. All the staff -reception, bar and breakfast were excellent.

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Well located

Customer review rating 4.5/5

Len I. F. Couples - 12/09/2021 Confirmed reviews ALL

We have stayed before. The hotel is in the town centre near to shops, restaurants etc. An underground car park is adjacent to the hotel and has a special overnight rate of €10. Breakfast has the usual wide range on offer. Overall, well worth staying here. We will most likely use the hotel again as our overnight stop.

Dear D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Great position, very attentive staff

Customer review rating 4.0/5

J F. H. Couples - 11/09/2021 Confirmed reviews ALL

The reception was very friendly, the room perfect and location brilliant for walking around old town. Slight difficulty on parking but once solved it worked out very well. Would certainly stay again

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude
Customer review rating 5.0/5

Anonymous Business - 08/09/2021 Confirmed reviews ALL

Perfect Extremely thoughtful service

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Well located nice hotel !

Customer review rating 4.5/5

Anonymous Families - 07/09/2021 Confirmed reviews ALL

Very nice hotel, good breakfast, easy to Park

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Well located and friendly staff

Customer review rating 5.0/5

L. Solo - 30/08/2021 Confirmed reviews ALL

Amazing experience at this Mercure hotel: very friendly staff, perfect location in jaude area, very clean, tasty breakfast,.... I highly recommend this hotel.

Dear FRANCK L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

A pleasant stay

Customer review rating 4.5/5

Suzanne Couples - 28/08/2021 Confirmed reviews ALL

A great modern, pleasant hotel in the center of Clermont Ferrand

Dear SUZANNE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Well situated hotel that was immaculate

Customer review rating 4.0/5

Andrea C. Families - 27/08/2021 Confirmed reviews ALL

This hotel is in a great location and was excellent

Dear Ms. C., Thank you for your positive feedback and kind words. To hear that you had a pleasant stay at our hotel is -for the whole team- very rewarding, and we hope to see you again sometime. Best Regards, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

value for money

TripAdvisor rating 4.0/5

Mario P Couples - 28/07/2021 TripAdvisor review

The reception was not very friendly, and we had useless waiting time for the check-in. Beside this, the rooming was at the level of Mercure: standard room, cleaning, bathroom and utilities were ok, location absolutely great.

Lovely hotel, great location.

TripAdvisor rating 5.0/5

mezza2612 Couples - 20/08/2019 TripAdvisor review

Staff were very helpful, parking close by and reasonable, good breakfast and central location. Room quiet and very comfortable. Good shower, everything very clean. Didn't love Clermont-Ferrand but really liked hotel. Great!

Dear mezza2612, Thank you so much for writing this wonderful comment. I’m very glad you enjoyed your stay with us and that you liked everything in our establishment. I hope you’ll have the occasion to travel once again in Clermont-Ferrand and would like to prove to you that it’s a lovely town. Kind regards, Guillaume Brun Manager

5th Aug 2019

TripAdvisor rating 5.0/5

sdnjgreen Couples - 18/08/2019 TripAdvisor review

Excellent town centre hotel. Conveniently placed for town square shopping and eating. Very convenitent parking and payable at checkout which makes this more convient still. Rooms very comfortable and clean.

Dear sdnjgreen, Make all our guest feel welcome is our priority : I are proud to read here that I have succeeded. Looking forwards to welcoming you again in Clermont-Ferrand with my team, Kind regards, Guillaume Brun Directeur

A Best in class Mercure

TripAdvisor rating 5.0/5

MHAccorLoyal Couples - 28/11/2018 TripAdvisor review

Our preferred choice of hotel when travelling in France is Mercure and, where possible, M Gallery. This Mercure in the centre of the city is at the top end of the range of Mercure standards of quality in all respects. The Junior Suite with the Panoramic view of the Jaude Square was stunning

Dear MHAccorLoyal, I very much appreciate your comments regarding your various stays at the Mercure when travelling in France. I am pleased you enjoyed the location and staff and thank you for the 5 stars! I'm also delighted that you enjoyed our Junior Suite and their fantastic view on the city. I am sure we will have the pleasure of welcoming you back again soon. Kind regards, Guillaume Brun Manager

Very Nice People and Ideally Located

TripAdvisor rating 5.0/5

Omar I Couples - 07/11/2018 TripAdvisor review

Séjour très agréable et Réceptionnistes au Top. Perfect stay and perfect location. Will come back for sure. The hotel is very recent and clean. The view is also very good. Thank you to all the teams. Omar I

Dear Omar l, Thank you very much for this detailed feedback concerning your stay with us at Hôtel Mercure Clermont-Ferrand Centre Jaude. It seems that you enjoyed it a lot and I am delighted with it. I cannot say more than what you already wrote so I will just say that I would be very happy to welcome you for your next visit in our wonderful city. See you soon, Best wishes, Guillaume Brun, Manager

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