Mercure Clermont Ferrand Centre Jaude Hotel

Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Customer review rating (ALL Rating) 4.8/5 2,728 reviews

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Hotel extras

  • A warm food from a quality restaurant served 24 hours a day.

  • Certified ALLSAFE by Bureau Veritas

  • Sunny terrace

  • Panoramic bar

  • Fully equipped seminar rooms (fiber optic, quality audio/video equipment)

ALLSAFE approved hotel

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 CLERMONT FERRAND
France

GPS:45.775457, 3.081903

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

AUGUSTONEMETUM

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

Our accommodation(s)

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,728 reviews

TripAdvisor Rating  4.5/5  1,215 reviews

Really nice hotel in a great location

TripAdvisor rating 5.0/5

Chelseatash7 Couples - TripAdvisor review

Really nice hotel in a great location. Highly recommend the Suite with a view, large room with great facilities. Breakfast was super and all team members were friendly and helpful. Car parking at €12 for 24 hours, so convenient and reasonable for such a city centre location. Thanks for a great stay we will be back!

Dear Chelseatash 7, Thank you for your kind recommendation following your stay at the Mercure Clermont-Ferrand Centre Jaude and thank you for such a great review . It is a real pleasure to read your feedback concerning our team and surely the best reward we could hope for ! I am glad to read that that you particularly enjoyed your room as well as breakfast. Looking forward to welcoming you back in the near future. Sincerely,

Excellent hotel in Clermont-Ferrand city center

Customer review rating 4.5/5

Yann Families - Confirmed reviews ALL

Access, reception desk and rooms are great. We had the Junior Family suite with a lot of space and a great view on place de Jaude, it is extremy clean and well equipped. The convertible sofa is not as confortable as the king size bed but is good enough. In the bathroom, the shower has been fixed to low which is a bit annoying for people taller than 1,80 m. Break fast is great with a lot of choice and high quality products. The hotel does not have its own parking but you can park your car at the mall across the street.

Monsieur C., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Best pace to stay in CF

Customer review rating 4.5/5

Sebastián Business - Confirmed reviews ALL

This hotel is perfectly located. Service is very attentive and the breakfast is simply amazing.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Good location

Customer review rating 2.5/5

Tucker Business - Confirmed reviews ALL

Needs to have a shower in the bathroom. Need washcloths. Needs workout equipment.

Dear Sir, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. However, we would like to point out that all our rooms, even those with baths, are equipped with showers and that if we had known before your arrival that you would like a room with a shower, we would have been delighted to allocate it to you. Actually, we do not have washcloths and in fact, in France, you won't find them in any hotel. And finally, our establishment has a fitness room open 24 hours a day and the reception team would have been happy to tell you about it if you had asked them. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Beautiful, clean hotel, friendly staff, but way overpriced for where it is

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Beautiful, clean hotel, friendly staff, but way overpriced for where it is. Parking is a bit of a pain. Breakfast was ok, not sure it’s worth the price. But beautiful and clean hotel.

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the parking, we are sorry that the informative email with the access map that we sent to you on October 7 was not useful to you. During a future stay do not hesitate to call us, we will be happy to guide you by phone. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

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Other web-users rate our hotel

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