Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Customer review rating (ALL Rating) 4.9/5 2,323 reviews

Mercure Clermont Ferrand Centre Jaude Hotel - Image 1
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Description

Hotel extras

  • A warm food from a quality restaurant served 24 hours a day.

  • Quality room service offering hot dishes 24/24

  • Sunny terrace

  • Fully equipped seminar rooms (fiber optic, quality audio/video equipment)

Our accommodation(s)

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 CLERMONT FERRAND
France

GPS:45.775457, 3.081903

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AUGUSTONEMETUM

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,323 reviews

Customer review rating 4.5/5

Andrew B. Couples - Confirmed reviews ALL

ALL NEEDED

Dear Sir, Thank you so much for your wonderful feedback. We’re delighted that you enjoyed our perfect location, found everything you needed, and appreciated the first‑class welcome from our reception team. Your satisfaction means a lot to us, and we look forward to welcoming you back soon. Best regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Marius S. Business - Confirmed reviews ALL

Not bad. Enjoyed my stay with the exception of an unpleasant experience.

Dear Sir, Thank you very much for your positive rating and for your kind words about our location, design, amenities and service. We are sorry to read that one aspect of your stay did not fully meet your expectations. Please accept our apologies for any inconvenience you may have encountered. We hope to have the pleasure of welcoming you again and offering you a flawless experience. Best regards. Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

David A. Business - Confirmed reviews ALL

This my favorite and first choice hotel. The staff is always friendly and helpful, the rooms are clean and tidy, and the grounds are safe and inviting. Also, the breakfast is first class! Keep up the great work. Thank you!

Dear Sir, Thank you very much for sharing such a wonderful review. It is truly a pleasure to know that you consider our hotel your home away from home and your preferred place to stay in Clermont‑Ferrand. We are delighted that you enjoy the friendliness of our team, the comfort and cleanliness of our rooms, and the welcoming atmosphere of the hotel. Your compliments, especially regarding our breakfast, mean a great deal to us and are a real source of motivation for the entire staff. We sincerely appreciate your kind words about Caroline. She is thrilled to have been able to assist you and to ensure you had a room during such a busy period. We look forward to the pleasure of welcoming you back very soon for another memorable stay. Thank you once again for your continued trust and loyalty. Warm regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Ana M. A. Business - Confirmed reviews ALL

Satisfactoria

Estimado Huésped, Le agradecemos sinceramente su comentario. Nos alegra saber que la limpieza, la ubicación, el desayuno y la amabilidad de nuestro personal estuvieron a la altura de sus expectativas. Será un placer darle de nuevo la bienvenida en una próxima ocasión. Atentamente, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Marie G. M. Business - Confirmed reviews ALL

It was perfect, only would consider adding dumbbells to the gym

Dear Madam, Thank you very much for your great feedback. We’re delighted to hear that you enjoyed our location, service, and comfort. We also truly appreciate your suggestion about adding dumbbells to the gym. We are currently in the process of updating and re‑equipping our fitness area, and your comment is very helpful as we make these improvements. We hope to have the pleasure of welcoming you back on your next stay in Clermont-Ferrand! Warm regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Other web-users rate our hotel

  • 688 reviews 9.5/10 Location
  • 849 reviews 9.2/10 Room
  • 1,153 reviews 9.7/10 Service
  • 568 reviews 9.6/10 Breakfast
  • 440 reviews 8.8/10 Comfort
  • 261 reviews 9.5/10 Cleanliness
  • 159 reviews 9.2/10 Vibe
  • 151 reviews 8.7/10 Food

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