Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Name: Mercure Clermont Ferrand Centre Jaude Hotel
Address: CLERMONT FERRAND, 63000, FRANCE
Telephone: (+33)4/63662100
Rating: 4.7

Customer review rating 4.7/5 6,851 reviews

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Mercure Clermont Ferrand Centre Jaude Hotel

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+ 17 Services

Mercure Clermont Ferrand Centre Jaude Hotel

Hotel for travellers looking for local and authentic experiences

Mercure Clermont-Ferrand Centre Jaude is a modern hotel overlooking the Place de Jaude. Spacious guest rooms and suites feature panoramic vistas of the city, and three conference rooms accommodate your business meetings. During your leisure time, work out in the fitness room, soak up the sun on our terrace and savour a glass of local wine - and the magnificent view from the bar.

Our hotel is situated in the heart of the city, near commercial centres where you can indulge in a bit of shopping. Just a five-minute walk away is the historic old town and the cathedral. Nearby public transport and taxi stands will have you at the railway station in 5 min and the Clermont-Fd airport in 20 min. If you enjoy hiking, don't miss the Chaîne des Puys Limagne fault tectonic arena, a UNESCO Site only 20 min away by car.

The Opera, the Galeries Lafayette, the Jaude Centre - so many pleasures are on offer to you just a few steps from the hotel. Will be delighted with the uninterrupted view of the Puy de Dôme and with the gastronomic restaurants of the Auvergne!

Hotel extras

Quality room service offering hot dishes 24 hours a day.
Fitness room
Sunny terrace
Panoramic bar
In-room dining 24 hours a day

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Public indoor parking (nearby)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Polish
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine

BreakfastPaying
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30-12:00
- Opening hours : Week-end 06:30-12:00

Fitness centre

3 Meeting room(s)
Copy/print service available

Please be aware that we remain fully committed to welcoming you in the best possible conditions, including offering you 24-hour room service catering solutions. You will find our usual menu as well as a selection of varied and seasonal hot dishes, prepared by our caterer Fabien Mathé. We have put in place a health protocol guaranteeing you enhanced hygiene and prevention measures to ensure your safety.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Parking
Restaurant
Accessibility for people with reduced mobility
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

- Near the property
- Public

CENTRE JAUDE B(Extra)
- Near the property
- Public

- Buffet (Extra)
- Express (Extra)
- Cold snacks
- Hot meals
null Bar(s)

Breakfast(Extra)
- Buffet (Extra)
- Express (Extra)
Room service
- Cold snacks
- Hot meals
null Bar(s)

Spa - Salle Fitness

Spa - Salle Fitness

Bottle Warmer

Bottle Warmer

3 Meeting room(s)

3 Meeting room(s)

- 125 non-smoking rooms
- 125 rooms
- 4 rooms for people with reduced mobility
- 6 floors
- null connecting rooms
- English
- French
- German
- Polish
- Portuguese
- Spanish
- Plugs and converters available on desks
- Shoe shine machine
- 100% non-smoking hotel
- Air Conditioning
- Waiting area or lounge
Iron at reception

Hotel informations
- 125 non-smoking rooms
- 125 rooms
- 4 rooms for people with reduced mobility
- 6 floors
- null connecting rooms
Languages spoken at the hotel
- English
- French
- German
- Polish
- Portuguese
- Spanish
Our rooms fittings
- Plugs and converters available on desks
- Shoe shine machine
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
- Waiting area or lounge
Services available at reception

Iron at reception

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 clermont ferrand
france

Tel: +33463662100

Fax: (+33)4/63662101

Contact email :

Check-in from 14h00

Check out up to 12h00

BUS : BUS B 6 9 OU 10 JAUDE
TRAMWAY : A JAUDE

By plane
AUVERGNE AULNAT At 9.5km / 5.9 miles
By train
GARE SNCF At 2.7km / 1.68 miles

GPS :45.775457, 3.081903

Our accommodation(s)

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

Rooms (3)
Suites (3)

Classic Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: Courtyard View, City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Classic Room with twin beds

Max. number of persons: 2
Area: From 23 m² / 248 sq ft
Views: Courtyard View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Privilege Room with 1 double bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: Courtyard View, City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

AUGUSTONEMETUM

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 3
Maximum size: 80 m²
Maximum capacity: 70 people
Maximum banquet capacity: 60 people

Find out more

Excellent

Sascha K. Business - 11/03/2021 Confirmed reviews ALL

Thanks for the whole team to make the stay during COVID possible!!! Great job and I really felt welcomed!!!

Sehr geehrter Herr K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Hôtel Mercure Clermont-Ferrand Centre Jaude. Es war uns eine Freude Sie wieder nach so langer Zeit in unserem Hotel begrüssen zu dürfen. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter die schönste Belohnung. Wir hoffen Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Etienne SALLARD Direktor Hôtel Mercure Clermont-Ferrand Centre Jaude

Nice and efficient stay

Jean-marie H. Business - 04/02/2021 Confirmed reviews ALL

Nice and very clean well equipped room, breakfast in-room service perfectly on-time, courteous and efficient check-in and check-out. Only small issue is the lack of dedicated parking or parking service.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the parking, we have a tariff agreement with the parking lot of the shopping center located under the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Parfait

Anonymous Business - 21/11/2020 Confirmed reviews ALL

Excellent

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Great stay

Walter Business - 20/11/2020 Confirmed reviews ALL

Very good services especially during this period. Everybody is taking really good care with kindness and true smile behind the mask.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Excellent

Anonymous Families - 25/10/2020 Confirmed reviews ALL

All good from parking reception location room and staff

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

well located in the city center but too noisy for room turned on the Jaude' place.

F. Business - 23/10/2020 Confirmed reviews ALL

Too noisy night due to people making noise on the place outside, up to 0:30 and restating at 4:30am No gym room available But people kind and helpfull

Dear Madam, Thank you for taking the time to tell us about your experience at the Mercure. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Friendly staff

Sara Couples - 30/09/2020 Confirmed reviews ALL

We felt welcome in your centrally located hotel. The room was clean with a comfortable bed.

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Parfait

S. Business - 24/09/2020 Confirmed reviews ALL

Excellent

Monsieur S., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Excellent stay

Anonymous Business - 19/09/2020 Confirmed reviews ALL

I felt like home

Dear Mr H., Thank you very much for taking your time, once again, to share your thoughts with us. We are delighted to read that you feel at home because it is our dearest wish! See you soon, Best regards, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Le paradis

Anonymous Families - 15/09/2020 Confirmed reviews ALL

Excellente

Madame/ et Monsieur L., Un immense merci pour votre fidélité ainsi que pour votre commentaire paradisiaque :). C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe et notamment Anthony et Murielle qui en seront enchantés. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Lovely hotel, great location.

mezza2612 Couples - 20/08/2019 TripAdvisor review

Staff were very helpful, parking close by and reasonable, good breakfast and central location. Room quiet and very comfortable. Good shower, everything very clean. Didn't love Clermont-Ferrand but really liked hotel. Great!

Dear mezza2612, Thank you so much for writing this wonderful comment. I’m very glad you enjoyed your stay with us and that you liked everything in our establishment. I hope you’ll have the occasion to travel once again in Clermont-Ferrand and would like to prove to you that it’s a lovely town. Kind regards, Guillaume Brun Manager

5th Aug 2019

sdnjgreen Couples - 18/08/2019 TripAdvisor review

Excellent town centre hotel. Conveniently placed for town square shopping and eating. Very convenitent parking and payable at checkout which makes this more convient still. Rooms very comfortable and clean.

Dear sdnjgreen, Make all our guest feel welcome is our priority : I are proud to read here that I have succeeded. Looking forwards to welcoming you again in Clermont-Ferrand with my team, Kind regards, Guillaume Brun Directeur

A Best in class Mercure

MHAccorLoyal Couples - 28/11/2018 TripAdvisor review

Our preferred choice of hotel when travelling in France is Mercure and, where possible, M Gallery. This Mercure in the centre of the city is at the top end of the range of Mercure standards of quality in all respects. The Junior Suite with the Panoramic view of the Jaude Square was stunning

Dear MHAccorLoyal, I very much appreciate your comments regarding your various stays at the Mercure when travelling in France. I am pleased you enjoyed the location and staff and thank you for the 5 stars! I'm also delighted that you enjoyed our Junior Suite and their fantastic view on the city. I am sure we will have the pleasure of welcoming you back again soon. Kind regards, Guillaume Brun Manager

Very Nice People and Ideally Located

Omar I Couples - 07/11/2018 TripAdvisor review

Séjour très agréable et Réceptionnistes au Top. Perfect stay and perfect location. Will come back for sure. The hotel is very recent and clean. The view is also very good. Thank you to all the teams. Omar I

Dear Omar l, Thank you very much for this detailed feedback concerning your stay with us at Hôtel Mercure Clermont-Ferrand Centre Jaude. It seems that you enjoyed it a lot and I am delighted with it. I cannot say more than what you already wrote so I will just say that I would be very happy to welcome you for your next visit in our wonderful city. See you soon, Best wishes, Guillaume Brun, Manager

Good hotel in the heart of Clermont-Ferrand

AndreSimone17 Business - 01/10/2018 TripAdvisor review

The Hotel is located in new building on the Place de Jaude. This is center of Clermont-Ferrand. Breakfast is very good. Rooms are comfortable. I had a room in the corner with beatiful view for Palce de Jaude, Cathedral and Volcano.

Dear AndreSimone17, Many thanks for taking the time to share your experience after your stay in our hotel. I am delighted to read that you have enjoyed all aspects of our hotel, including the magnificent view. I hope to have the pleasure of welcoming you again. Kind regards, Guillaume Brun Manager

Very good hotel in centre of town

Y4371VHianc Couples - 20/05/2018 TripAdvisor review

We stay here often and even have our preferred room. The standard rooms are well appointed and the large bed is very comfortable, and always spotlessly clean. The car park is convenient and, for the centre of a city, reasonably priced at 10€ for 24 hours.

Dear Y4371VHianc, First of all, thank you so much for your kind comments about your different stays spent with us. I am delighted to see that you enjoyed all the aspects of your stay with us and especially our location, right in the center of our beautiful city. My team and I will be very proud to welcome you again for your next visit. Kind regards, Guillaume BRUN, Manager

Always a nice stay here.

255sydneyn Business - 12/02/2018 TripAdvisor review

Been here many times, and always liked the place. Central, nice rooms, good bathroom and nice staff as well. It's one of the few newer hotels in Clermont-Ferrand, which makes it stand out from the rest.

Dear 255sydneyn, I very much appreciate your comments regarding your various stays at the Mercure Clermont Ferrand. I am pleased you enjoyed the location and staff and thank you for the 5 stars! I am sure we will have the pleasure of welcoming you back again soon. Kind regards, Guillaume Brun, Manager

Good, but very poor wif

arfawkes Couples - 17/09/2017 TripAdvisor review

Very high standard of cleanliness excellent breakfast. Only failing is the wifi, is quite useless. Without the additional email we would never have found the car park which turned out to be excellent.

Fantastico

RealEstateConsultant Couples - 12/09/2017 TripAdvisor review

A wonderful experience. Great, attentive, staff. Well maintained hotel. A top hotel! This is the standard by which all Mercure hotels should be judged. Considering that so many Mercure hotels are old and tired, this one is a gem!

Dear RealEstateConsultant, I sincerely thank you for your nice comment about your stay with us at Hôtel Mercure Clermont-Ferrand Centre Jaude. I am very happy that you enjoyed your trip so much! I will share your feedback with all my colleagues, they will be proud to read that their effort to give the best service is rewarded! Thank you again, and see you for your next stop in Clermont-Ferrand. Best wishes, Guillaume Brun, Manager

Better if

paukenkar Couples - 09/05/2017 TripAdvisor review

Would have been better if there had not been a dirty sock left from a previous guest. Very nice room otherwise. Hotel desk was helpful making reservations. The breakfast was ok. This trip I wanted convenience, having breakfast in the room. But for that, a better breakfast would been had elsewhere.

Dear paukenkar, I would like to thank you for taking the time to share your experience concerning your stay at our hotel Mercure Clermont-Ferrand Centre Jaude. I already contacted you directly regarding the inconvenience that occurred in your room. I hope to have the pleasure of welcome you for your next visit and regain your trust. With best regards, Guillaume Brun, Manager

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