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Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 7,870 reviews

Mercure Clermont Ferrand Centre Jaude Hotel
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+ 19 Services

Hotel extras

  • A warm food from a quality restaurant served 24 hours a day.

  • Fitness room

  • Sunny terrace

  • Panoramic bar

  • Fully equipped seminar rooms (fiber optic, quality audio/video equipment)

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 clermont ferrand
france

Tel: +33463662100

Fax: (+33)4/63662101

Check-in from 14h00

Check out up to 12h00

  • BUS :  BUS B 6 9 OU 10 JAUDE

  • TRAMWAY :  A JAUDE

  • By plane

    AUVERGNE AULNAT At 9.5km / 5.9 miles

  • By train

    GARE SNCF At 2.7km / 1.68 miles

GPS :45.775457, 3.081903

Hotel services

AUGUSTONEMETUM Non contractual photo

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 125 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 6 connecting rooms
    • 125 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • German
    • Spanish
    • English
    • Polish
    • French
    • Portuguese
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Iron
    • Iron at reception
Well-being
  • Salle Fitness
    • On site
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 80

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Clermont Ferrand Centre Jaude Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

7,870 reviews

TripAdvisor Rating 4.5/5

1,142 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Favourite hotel in Clermont!

Customer review rating 5.0/5

Florentin Business - 20/11/2021 Confirmed reviews ALL

The hotel is very modern with nice interior. Everything is super clean. The staff is very friendly. The breakfast is very good. I recommend this hotel to everyone who will stay in Clermont. The place de Jaude next to the hotel has a great selection of restaurants and bars. You will not be disappointed - you will love it.

Dear Florentin, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team and especially with Ardita who will be delighted . We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Lovely overall place to stay

Customer review rating 4.5/5

Ali Business - 17/11/2021 Confirmed reviews ALL

Lovely people, very helpful, great room, lovely breakfast

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Excellent in every way

Customer review rating 5.0/5

Anonymous Business - 31/10/2021 Confirmed reviews ALL

The Mercure is in a great location for visiting Clermont Ferrand. The front desk personnel are very welcoming and helpful. The king room was clean and comfortable.

Customer review rating 4.0/5

Bruno Business - 27/10/2021 Confirmed reviews ALL

Réception, breakfast, room, people are perfect Restaurant quality (food, quantity, service) is far from being stable.

Very well located , excellent stay

Customer review rating 4.5/5

Anonymous Couples - 26/10/2021 Confirmed reviews ALL

Very good and efficient check-in. Clear on parking possibilities an restaurants choices on different days in the week

Dear Mr B., Thank you for your kind words! We will gladly share them with all of our team. All the best, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Pleasant stay

Customer review rating 4.0/5

Anonymous Business - 25/10/2021 Confirmed reviews ALL

Spent 4 nights in this hotel due to work in Clermont-Ferrand.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Very Good Stay

Customer review rating 4.5/5

Francesco Business - 18/10/2021 Confirmed reviews ALL

The Hotel is very well located in the city and the Mercure staff is really nice. I had a very comfortable stay, I will back for sure!

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Well located, great modern hotel

Customer review rating 4.0/5

Vaughan T. Couples - 18/10/2021 Confirmed reviews ALL

Had a really good experience. Fab location, great staff service on reception and the restuarant.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Gréât location, friendly staff, clean hôtel and superb breakfast

Customer review rating 4.5/5

Michelle B. Couples - 09/10/2021 Confirmed reviews ALL

Great

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Absolztely ok

TripAdvisor rating 4.0/5

Seaside46187468839 09/10/2021 TripAdvisor review

Staff at reception very friendly, room spacous and perfectly equiped. Breakfast offers a wide chioce and a very good quality. We certainly would check in when ever we´d stay at Clermon-Ferrand. All shops and a wide selection of restaurants are in walking distance.

Good location

Customer review rating 4.0/5

Guy H. Couples - 07/10/2021 Confirmed reviews ALL

Fine except for bar service which was very poor

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude
Customer review rating 5.0/5

Anonymous Business - 07/10/2021 Confirmed reviews ALL

Impeccable

Dear LAURENT L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Good location and pleasant one night stay

Customer review rating 4.5/5

M. Couples - 26/09/2021 Confirmed reviews ALL

Pleasant welcome at the reception - although there was a bit of a mix up with our name and that of another guest and we explained that we had already pre-paid as the receptionist told us that we hadn't yet paid although we had ! A guest next to us was given information about breakfast and hours - we weren't but that didn't really matter. Nice to receive a little box of chocolates. Room very nice, spacious and clean and again, nice to have a little welcome card and biscuits.

Dear CHRISTIAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Perfect

Customer review rating 5.0/5

Angela W. Couples - 23/09/2021 Confirmed reviews ALL

Every aspect of our stay was perfect. The location couldn’t be better. All the staff -reception, bar and breakfast were excellent.

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

value for money

TripAdvisor rating 4.0/5

Mario P Couples - 28/07/2021 TripAdvisor review

The reception was not very friendly, and we had useless waiting time for the check-in. Beside this, the rooming was at the level of Mercure: standard room, cleaning, bathroom and utilities were ok, location absolutely great.

Lovely hotel, great location.

TripAdvisor rating 5.0/5

mezza2612 Couples - 20/08/2019 TripAdvisor review

Staff were very helpful, parking close by and reasonable, good breakfast and central location. Room quiet and very comfortable. Good shower, everything very clean. Didn't love Clermont-Ferrand but really liked hotel. Great!

Dear mezza2612, Thank you so much for writing this wonderful comment. I’m very glad you enjoyed your stay with us and that you liked everything in our establishment. I hope you’ll have the occasion to travel once again in Clermont-Ferrand and would like to prove to you that it’s a lovely town. Kind regards, Guillaume Brun Manager

5th Aug 2019

TripAdvisor rating 5.0/5

sdnjgreen Couples - 18/08/2019 TripAdvisor review

Excellent town centre hotel. Conveniently placed for town square shopping and eating. Very convenitent parking and payable at checkout which makes this more convient still. Rooms very comfortable and clean.

Dear sdnjgreen, Make all our guest feel welcome is our priority : I are proud to read here that I have succeeded. Looking forwards to welcoming you again in Clermont-Ferrand with my team, Kind regards, Guillaume Brun Directeur

A Best in class Mercure

TripAdvisor rating 5.0/5

MHAccorLoyal Couples - 28/11/2018 TripAdvisor review

Our preferred choice of hotel when travelling in France is Mercure and, where possible, M Gallery. This Mercure in the centre of the city is at the top end of the range of Mercure standards of quality in all respects. The Junior Suite with the Panoramic view of the Jaude Square was stunning

Dear MHAccorLoyal, I very much appreciate your comments regarding your various stays at the Mercure when travelling in France. I am pleased you enjoyed the location and staff and thank you for the 5 stars! I'm also delighted that you enjoyed our Junior Suite and their fantastic view on the city. I am sure we will have the pleasure of welcoming you back again soon. Kind regards, Guillaume Brun Manager

Very Nice People and Ideally Located

TripAdvisor rating 5.0/5

Omar I Couples - 07/11/2018 TripAdvisor review

Séjour très agréable et Réceptionnistes au Top. Perfect stay and perfect location. Will come back for sure. The hotel is very recent and clean. The view is also very good. Thank you to all the teams. Omar I

Dear Omar l, Thank you very much for this detailed feedback concerning your stay with us at Hôtel Mercure Clermont-Ferrand Centre Jaude. It seems that you enjoyed it a lot and I am delighted with it. I cannot say more than what you already wrote so I will just say that I would be very happy to welcome you for your next visit in our wonderful city. See you soon, Best wishes, Guillaume Brun, Manager

Good hotel in the heart of Clermont-Ferrand

TripAdvisor rating 4.0/5

AndreSimone17 Business - 01/10/2018 TripAdvisor review

The Hotel is located in new building on the Place de Jaude. This is center of Clermont-Ferrand. Breakfast is very good. Rooms are comfortable. I had a room in the corner with beatiful view for Palce de Jaude, Cathedral and Volcano.

Dear AndreSimone17, Many thanks for taking the time to share your experience after your stay in our hotel. I am delighted to read that you have enjoyed all aspects of our hotel, including the magnificent view. I hope to have the pleasure of welcoming you again. Kind regards, Guillaume Brun Manager

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