Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Customer review rating (ALL Rating) 4.9/5 2,136 reviews

Mercure Clermont Ferrand Centre Jaude Hotel - Image 1
Mercure Clermont Ferrand Centre Jaude Hotel - Image 2
Mercure Clermont Ferrand Centre Jaude Hotel - Image 3
Mercure Clermont Ferrand Centre Jaude Hotel - Image 4

Description

Hotel extras

  • A panoramic bar with views of the iconic cathedral

  • A secluded terrace nestled at the back of the hotel, a haven of tranquility

  • A prime location in the heart of the city

  • Certified Green Key, an international standard for sustainable tourism.

  • Three fully-equipped seminar rooms with natural light

Our accommodation(s)

Book this hotel
Room 1

Room with twin beds and duvets, individual air conditioning, flat-screen TV with satellite channels, minibar, tea and coffee making facilities, safe and free WIFI. Bathroom with bathtub or shower. Connecting rooms available on request.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Courtyard View

Experience our enhanced-comfort room that comes with exclusive top of the range Mercure bedding, an iPhone/iPad docking station, Nespresso machine and other little details to create the best environment for work or relaxation.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 46'/117 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Junior Suite, Family—1 Queen-sized bed

Ideal for singles, couples or families, our Junior Suite, with stunning views of Jaude Square, offers of a lounge with sleeper sofa, a bathroom with a walk-in shower and a Queen-sized bed.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Junior Suite, Family—1 King-sized bed

Ideal for singles, couples or families, our Junior Suite, with stunning views of Jaude Square, offers a lounge with sleeper sofa, a bathroom with a tub, and a King-sized bed

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 CLERMONT FERRAND
France

GPS:45.775457, 3.081903

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 125 rooms
  • 4 rooms for people with reduced mobility
  • 6 connecting rooms
  • 125 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Express Additional charge
  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s TV Channels

Well-being

Salle Fitness

  • On site

AUGUSTONEMETUM

The hotel's panoramic bar is the signature spot to enjoy a drink, a snack and a stylish break, with a breathtaking view of the heart of the city.

Bar Type
LOBBY BAR
Capacity
25
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

The hotel's panoramic bar is the signature spot to enjoy a drink, a snack and a stylish break, with a breathtaking view of the heart of the city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,136 reviews

Customer review rating 5.0/5

Mirella L. Business - Confirmed reviews ALL

Dear Madam,, Thank you so much for your wonderful review and for awarding us a perfect score! We are truly delighted to read that, after your many experiences in Clermont-Ferrand, you consider our hotel to be the best you have stayed in. Your kind words regarding our service, hospitality and overall quality mean a great deal to our entire team. It was a pleasure welcoming you, and we very much look forward to welcoming you back on your next visit to Clermont-Ferrand. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Mickael F. Business - Confirmed reviews ALL

Dear Guest, Thank you so much for your outstanding review and perfect score! We are delighted to know that you had a wonderful stay with us and that our Housekeeping team made such a positive impression. Your kind words, "Housekeeping was amazing", will be shared with the team, who will be thrilled to receive such recognition for their hard work and dedication. We are also pleased to learn that every aspect of your stay, from check-in to check-out, met your expectations. Your loyalty as an ALL Classic member and your recommendation mean a great deal to us. Thank you once again for your trust and support. We look forward to welcoming you back to Mercure Clermont-Ferrand Centre Jaude for another awesome stay in the near future. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Declan G. Couples - Confirmed reviews ALL

Dear Sir, Thank you very much for your kind review and for sharing your experience with us. We are delighted to read that you appreciated our central location on Place de Jaude, the comfort of your accommodation, and the value for money offered by our hotel. Your compliments regarding the quality of service provided by our team are especially rewarding and will be shared with all our staff. It was a pleasure to welcome you, and we hope to have the opportunity to see you again soon in Clermont-Ferrand. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Gh D. J. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your kind comments about our team and service. We are delighted you enjoyed your stay. We are sorry for the issue with the credit card verification, which is handled by an external provider. Regarding the breakfast charge, our invoices are generated automatically. This is why our team always asks at check-out whether breakfast was taken, allowing us to correct any discrepancies before finalizing the bill. We apologize for the confusion. Thank you also for your feedback regarding Wi-Fi security. We hope to welcome you back to Clermont-Ferrand soon. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

David B. Friends - Confirmed reviews ALL

Dear Sir, Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to read that you felt well looked after throughout your visit. Your kind comments about our team and services are a wonderful reward for all our staff, who strive every day to provide the best possible experience for our guests. We would also like to thank you for your loyalty as an ALL Silver member and for recommending our hotel. We hope to have the pleasure of welcoming you back to Clermont-Ferrand very soon. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Cher Monsieur, Thank you for sharing your feedback and for your excellent rating. We are delighted to know that you enjoyed our central location and that you received a warm welcome from our team. Your kind words are truly appreciated, especially regarding our staff, who strive every day to provide the best possible experience for our guests. We also value your feedback on the value for money, as it helps us continue to improve. We hope to have the pleasure of welcoming you back soon to the Mercure Clermont-Ferrand Centre Jaude. Bien cordialement. Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Paula O. Business - Confirmed reviews ALL

This is the second time I’ve used this hotel for a business trip with a group of colleagues. Great location, spacious rooms, breakfast is fantastic. I will book again for my next trip. Highly recommend.

Dear Madam, Thank you very much for your perfect score and for taking the time to share your experience. We are delighted to know that, for the second time, we were able to meet your expectations during your business trip. It is a pleasure to read that you enjoyed our central location, the comfort and spaciousness of our rooms, as well as our breakfast offering. Your recommendation means a great deal to us, and we are especially grateful for your loyalty and trust. We look forward to welcoming you and your colleagues back on your next visit to Clermont-Ferrand. Best regards. Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Mirella L. Business - Confirmed reviews ALL

After many experiences in Clermont and in different Hotel, I can say that this is the best one I ever tried!! Great Services, Kindness and Quality.

Dear Madam,, Thank you so much for your wonderful review and for awarding us a perfect score! We are truly delighted to read that, after your many experiences in Clermont-Ferrand, you consider our hotel to be the best you have stayed in. Your kind words regarding our service, hospitality and overall quality mean a great deal to our entire team. It was a pleasure welcoming you, and we very much look forward to welcoming you back on your next visit to Clermont-Ferrand. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Mickael F. Business - Confirmed reviews ALL

WONDERFUL

Dear Guest, Thank you so much for your outstanding review and perfect score! We are delighted to know that you had a wonderful stay with us and that our Housekeeping team made such a positive impression. Your kind words, "Housekeeping was amazing", will be shared with the team, who will be thrilled to receive such recognition for their hard work and dedication. We are also pleased to learn that every aspect of your stay, from check-in to check-out, met your expectations. Your loyalty as an ALL Classic member and your recommendation mean a great deal to us. Thank you once again for your trust and support. We look forward to welcoming you back to Mercure Clermont-Ferrand Centre Jaude for another awesome stay in the near future. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Declan G. Couples - Confirmed reviews ALL

The hotel is based on the Main Square in Clermont and provides very comfortable accommodation at a reasonable price with good service from the staff

Dear Sir, Thank you very much for your kind review and for sharing your experience with us. We are delighted to read that you appreciated our central location on Place de Jaude, the comfort of your accommodation, and the value for money offered by our hotel. Your compliments regarding the quality of service provided by our team are especially rewarding and will be shared with all our staff. It was a pleasure to welcome you, and we hope to have the opportunity to see you again soon in Clermont-Ferrand. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Gh D. J. Friends - Confirmed reviews ALL

great service

Dear Guest, Thank you for your kind comments about our team and service. We are delighted you enjoyed your stay. We are sorry for the issue with the credit card verification, which is handled by an external provider. Regarding the breakfast charge, our invoices are generated automatically. This is why our team always asks at check-out whether breakfast was taken, allowing us to correct any discrepancies before finalizing the bill. We apologize for the confusion. Thank you also for your feedback regarding Wi-Fi security. We hope to welcome you back to Clermont-Ferrand soon. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

David B. Friends - Confirmed reviews ALL

WELL LOOKED AFTER

Dear Sir, Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to read that you felt well looked after throughout your visit. Your kind comments about our team and services are a wonderful reward for all our staff, who strive every day to provide the best possible experience for our guests. We would also like to thank you for your loyalty as an ALL Silver member and for recommending our hotel. We hope to have the pleasure of welcoming you back to Clermont-Ferrand very soon. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Grigoriy C. Business - Confirmed reviews ALL

Extremely good personnel helping and smiling, such a good environment.

Dear Sir, Thank you very much for your excellent rating and for taking the time to share your experience. We are delighted to read that you found our hotel comfortable and well-suited for a business trip. Your kind words about our team mean a great deal to us. Creating a welcoming atmosphere with attentive and friendly service is exactly what we strive for every day. We are especially pleased that our staff were able to assist you quickly when you needed an iron. We will be sure to share your compliments with the whole team. Thank you as well for your feedback regarding our website and breakfast selection. Guest comments help us identify opportunities for improvement and enhance the experience we offer. We truly appreciate your recommendation and look forward to welcoming you back to Clermont-Ferrand on your next business trip. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Fearghail C. Business - Confirmed reviews ALL

Comfortable and great location

Customer review rating 4.5/5

Muhammad A. N. Business - Confirmed reviews ALL

Comfortable stay. Kind staff. Clean place. Strategic location with many activities and access around.

Customer review rating 5.0/5

Eddie W. Couples - Confirmed reviews ALL

Great location, friendly staff, great, we had drinks at a nice bar overlooking the city with spot on service, comfortable bed and pillows, wonderful breakfast and easy checkout.

Customer review rating 5.0/5

Gillian H. Business - Confirmed reviews ALL

Good location for where we had a business meeting, but also good for bars/restaurants in the evening. Hotel had a lovely bar, food was excellent and the staff very friendly. Accommodation was also comfortable.

Dear Madam, Thank you very much for your wonderful feedback and for awarding us a perfect score following your stay at Mercure Clermont-Ferrand Centre Jaude. We are delighted to learn that our location was convenient both for your business meeting and for enjoying the many bars and restaurants surrounding the hotel. It is also a pleasure to know that you enjoyed our bar, appreciated the quality of our food, and found your accommodation comfortable. Your kind words regarding the friendliness of our staff mean a great deal to us. We will be sure to share your compliments with the entire team, who work every day to provide the best possible experience for our guests. Thank you once again for your recommendation. We look forward to welcoming you back on your next visit to Clermont-Ferrand. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Ian D. Couples - Confirmed reviews ALL

Faultless from the pre arrival emails with detailed instructions on car parking through check-in and check-out. Friendly, helpful and knowledgeable staff.

Dear Sir, Thank you very much for taking the time to share your feedback following your stay at Mercure Clermont-Ferrand Centre Jaude. We are delighted to read that your experience was faultless from the pre-arrival stage through to check-out. Providing clear information before arrival, particularly regarding parking access, is very important to us, and we are pleased that you found the process simple and straightforward. Your kind words about our team are especially appreciated. We will be delighted to share your compliments with our staff, who strive every day to provide a friendly, helpful and professional service. Thank you as well for your loyalty as an ALL member. We look forward to welcoming you back on your next visit to Clermont-Ferrand. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Alex M. Business - Confirmed reviews ALL

Staff very kindness and helpful! Great location, front Place de Jaude and near many restaurants.

Dear Sir, Thank you very much for taking the time to share your experience and for awarding us a perfect 100/100 score. We are delighted to read that you enjoyed our central location, right on Place de Jaude and within walking distance of many restaurants. We are also thrilled that our breakfast, the comfort of your room, and the friendliness and helpfulness of our team contributed to such a pleasant stay. Your kind words about our staff mean a great deal to us, especially as you mentioned that every member of the team helped make your experience memorable. We will be sure to share your compliments with all of them. We truly appreciate your loyalty as an ALL member and look forward to welcoming you back to the Mercure Clermont-Ferrand Centre Jaude in the near future. Muito obrigado e até breve! Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Susan A. L. Business - Confirmed reviews ALL

Rooms are very nice and everyone is helpful and friendly.

Dear Madam, Thank you very much for your wonderful review and for rating your stay 90/100. We are delighted to read that you enjoyed our central location, the comfort of your room, and the friendliness and helpfulness of our team. Your kind words are A. great source of motivation for all of us. We truly appreciate your recommendation and look forward to welcoming you back to the Mercure Clermont-Ferrand Centre Jaude on your next visit. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Oliver H. Couples - Confirmed reviews ALL

Nice hotel. Comfortable and an excellent shower. Bar lovely and does nice snacks.

Dear Guest, Thank you so much for your lovely review and perfect score! We're delighted to hear that you enjoyed your stay with us and appreciated our central location. It is wonderful to know that you found the hotel comfortable and that the shower stood out as a highlight of your room experience. We're also very pleased that you enjoyed spending time in our bar and sampling our snacks. Comments like yours are always a great encouragement for the whole team. Thank you as well for your loyalty as an ALL Classic member. It means a lot to us to know that you felt recognised and well looked after throughout your stay. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to Clermont-Ferrand very soon. Warm regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Graham F. Couples - Confirmed reviews ALL

We stay here annually on our way to or from Spain. We always receive a warm welcome - better than other hotels - and enjoy our visit.

Customer review rating 5.0/5

Sandra C. Couples - Confirmed reviews ALL

In a great location, friendly helpful staff and super comfy bed.

Customer review rating 5.0/5

Joo K. Business - Confirmed reviews ALL

One reason I enjoy staying at the Mercure in Clermont-Ferrand is the staff. They are consistently friendly and always willing to help with a smile. The location is also convenient, close to great restaurants and transportation.

Customer review rating 5.0/5

Rene M. Couples - Confirmed reviews ALL

We really enjoyed the comforts of this hotel and the extra touches they included to make our stay feel special.

Other web-users rate our hotel

  • 601 reviews 9.3/10 Location
  • 707 reviews 9.1/10 Room
  • 943 reviews 9.6/10 Service
  • 6 reviews 8.5/10 WiFi
  • 449 reviews 9.4/10 Breakfast
  • 368 reviews 8.5/10 Comfort
  • 220 reviews 9.4/10 Cleanliness
  • 135 reviews 9.2/10 Vibe

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