Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Customer review rating 4.7/5 6,335 reviews

Mercure Clermont Ferrand Centre Jaude Hotel
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Three fully equipped seminar rooms (fibre-optics, high-quality audio/video equipment), lit with daylight, business corner - this Mercure hotel is in particular ideal for business stays.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000
clermont ferrand
france

Tel: +33463662100

Fax: (+33)4/63662101

Check-in from 14h00

Check out up to 12h00

  • BUS :  BUS B 6 9 OU 10 JAUDE

  • TRAMWAY :  A JAUDE

  • By plane

    AUVERGNE AULNAT At 9.5km / 5.9 miles

  • By train

    GARE SNCF At 2.7km / 1.68 miles

GPS :45.775457, 3.081903

Our accommodation(s)

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

AUGUSTONEMETUM

Non contractual photo

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 100

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Clermont Ferrand Centre Jaude Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

6,335 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,032 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Mercure, Cleremont Ferrand

Customer review rating 4.7/5

Len I. F. Couples - 04/09/2020 Confirmed reviews ALL

Well located in the city. Parking at a reasonable price. Near to restaurants, bars etc. Very good choice at breakfast. Room excellent, clean and spacious. Will stay again.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Was advertised as "p. included" but indeed up to pay an extra for it!

Customer review rating 4.7/5

Someone A. W. T. P. Couples - 04/09/2020 Confirmed reviews ALL

Well located, welcoming staff, and room in line with expectations. Unfortunately was very disappointed when I realised - thanks to an email from the hotel - that the p. which was advertised as included wasn't actually property of the hotel, and instead they "negotiated a price for it" which meant that I had to pay an EXTRA on top of what I already paid. Very annoying and felt very much like false advertising.

Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Clermont Ferrand Centre Jaude Hotel. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. However, you made your reservation directly on the Accor site with a rate not including breakfasts and nowhere is it specified that p. is included. Therefor, we do not understand nor your rating nor your comments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Very well located!

Customer review rating 4.7/5

G G. C. Couples - 24/08/2020 Confirmed reviews ALL

Very pleasant experience, courteous staff, nice accommodation.

Middle of the city

Customer review rating 4.7/5

Pyb Couples - 24/08/2020 Confirmed reviews ALL

Nice room , but air conditioning system very noisy due to the fact that the 6th floor is under roof and probably machinery. disturbing the night

A centrally located modern hotel

Customer review rating 4.7/5

R. P. Families - 18/08/2020 Confirmed reviews ALL

Our three night stay was very enjoyable in spite of the COVID 19 restrictions. The two rooms we had were very comfortable, and the staff did everything possible to make our stay memorable.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Well located and clean

Customer review rating 4.7/5

Christine B. Couples - 16/08/2020 Confirmed reviews ALL

Nice stay in Clermont Ferrand. Hôtel right in the centre. Clean bedroom. Non smoking except in the patio, which was not so nice for the breakfast. For the parking ask the reception (we paid 10 euros for 24h). Very pleasant people at the reception desk.

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Very good stay

Customer review rating 4.7/5

W. Couples - 10/08/2020 Confirmed reviews ALL

We only spent one night in this hotel but it gave us time to appreciate the quality of all the services available.

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Great hotel & staff, perfect location

Customer review rating 4.7/5

Mp Families - 09/08/2020 Confirmed reviews ALL

Very friendly and helpful staff, nice modern hotel, well-equipped rooms, clean, chic decor in great location from which to explore the city. Many reataurants and shops in the immediate vicinity. Secure underground parking garage for a reasonable fee with immediate access to hotel. Highly recommend. Our second stay at this hotel and will be going back.

Dear Mrs D., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Very Good stay

Customer review rating 4.7/5

Philippe Families - 09/08/2020 Confirmed reviews ALL

Friendly staff, clean and nice rooms. View on the city.

Monsieur C., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Comfortable room - superb location

Customer review rating 4.7/5

Maurice C. Friends - 08/08/2020 Confirmed reviews ALL

Staff is nice and helpful. People are all wearing masks. The hotel is clean and very quiet. Our friends had a shower instead of a slippery bath tub. Nice touch.

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Very good hotel

Customer review rating 4.7/5

Luca C. Business - 24/07/2020 Confirmed reviews ALL

As usual I had very good time in this hotel

Dear Mr C., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Beautiful Hotel

Customer review rating 4.7/5

Edward Families - 22/07/2020 Confirmed reviews ALL

This hotel was ideal for our short weekend break in Clermont-Ferrand. Beautifully decorated, great location and friendly staff.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

All round excellence

Customer review rating 4.7/5

Esther Couples - 20/07/2020 Confirmed reviews ALL

Lovely room...very warm but not intrusive welcome... Just what we needed!

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Excellent

Customer review rating 4.7/5

Anonymous Couples - 13/07/2020 Confirmed reviews ALL

Parfait

Monsieur M., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Excellent location & Rooms

Customer review rating 4.7/5

Rickyc Business - 12/07/2020 Confirmed reviews ALL

The best central hotel in Clermont

Dear Mr C., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Well located but bad experience when arrived

Customer review rating 4.7/5

Marion D. Business - 14/03/2020 Confirmed reviews ALL

When I arrived in my room at 7pm, the room was dirty and in a mess. I went down to the lobby and I waited 10 min for them to solve an IT bug and give me another room Otherwise it was a pleasant stay

Dear Mrs D., Thank you for taking the time to tell us about your experience at the Mercure Clermont-Ferrand Centre Jaude. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

home away from home

Customer review rating 4.7/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

i feel pampered

Dear Mr H., We very much appreciate your loyalty and your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

well located, noisy room

Customer review rating 4.7/5

E. Business - 11/02/2020 Confirmed reviews ALL

room and hotel are clean, well located, employee are nice, but the room was really noisy (wind, rain, water evacuation...) so I did not have a good sleep at all.

Great stay

Customer review rating 4.7/5

Glyn Couples - 10/02/2020 Confirmed reviews ALL

Overnight stay in this well located hotel on Place Jaude. Reserved Junior Suite and it was very confortable with floor to ceiling windows with fabulous views of cathedral and the square. Large bathroom with both shower and nice deep bath with my favorite Nux products for use.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team, especially with Jérôme . We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

perfect location and nice accomodations

Customer review rating 4.7/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Very nice. all the employees are very friendly. check in process is very good.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

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