Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Customer review rating (ALL Rating) 4.9/5 2,285 reviews

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Mercure Clermont Ferrand Centre Jaude Hotel - Image 1
Mercure Clermont Ferrand Centre Jaude Hotel - Image 2
Mercure Clermont Ferrand Centre Jaude Hotel - Image 3
Mercure Clermont Ferrand Centre Jaude Hotel - Image 4
1 Avenue Julien, 63000 CLERMONT FERRAND, France

Description

Hotel extras

  • A warm food from a quality restaurant served 24 hours a day.

  • Quality room service offering hot dishes 24/24

  • Sunny terrace

  • Fully equipped seminar rooms (fiber optic, quality audio/video equipment)

Our accommodation(s)

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 CLERMONT FERRAND
France

GPS:45.775457, 3.081903

Telephone
Fax +33 4 63 66 21 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AUGUSTONEMETUM

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,285 reviews

TripAdvisor Rating  4.6/5  1,304 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Carolyn O. Solo - Confirmed reviews ALL

Lovely room. Pillow was a bit firm. Great really except check out was slow - only one staff member and I was stuck behind annoying people fussing over a hundred things. I just had to pay for breakfast which took one minute but I had to stand there for 15 minutes to do this. Good thing I wasn't in a big hurry

Customer review rating 4.5/5

Allan M. Business - Confirmed reviews ALL

Very short but very positive

Dear Sir, Thank you very much for your wonderful feedback! We couldn’t agree more — a genuine smile can make all the difference, and we are delighted to hear that our team’s friendliness and positive attitude contributed to making your stay enjoyable. Your kind words mean a lot to us and will certainly motivate our staff to continue providing warm and attentive service to all our guests. We truly appreciate you taking the time to share this, and we hope to have the pleasure of welcoming you back on a future visit! Warm regards. Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.0/5

Katalin L. Business - Confirmed reviews ALL

I would recommend to use real eggs for breakfast, the taste was not very good.

Dear Guest, Thank you very much for taking the time to share your feedback with us. We are pleased that you enjoyed our hotel, its cleanliness, and our convenient location. Regarding your comment about the breakfast eggs, we appreciate your suggestion. We would like to kindly inform you that our breakfast products, including the eggs, are provided directly through Accor standards. As we do not have an in-house kitchen, we are unfortunately not able to modify or prepare them differently. However, your feedback is valuable to us and will be shared with the appropriate department for review. We truly hope to have the pleasure of welcoming you again and providing another pleasant stay. Warm regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Michael C. Couples - Confirmed reviews ALL

Extremely professional check in asking if sensitive to noise and offering room choice. Detailing what to visit, where to dine, etc. Very helpful and charming. Checkout just as friendly.

Dear Sir, Thank you so much for sharing such a wonderful review! We’re delighted to hear that you enjoyed our central location and appreciated the friendliness and professionalism of our team. It’s great to know that the check-in experience, local recommendations, and overall service made your stay memorable. We’re also very happy that you highlighted the parking information—your detailed note will certainly help future guests. Providing clear and helpful guidance is something we truly value. We look forward to welcoming you back to Mercure Jaude for another exceptional stay! Warm regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Abhijit B. Business - Confirmed reviews ALL

Everything was perfect, my only wish is that your dinner menu is improved... Why eat a club sandwich in France when you are known for food

Dear Guest, Thank you so much for your lovely feedback! We’re delighted that you enjoyed our great location, friendly team, and delicious breakfast. We’d like to mention that we offer a light snacking menu rather than a full restaurant service, which is why the dinner options are limited. As for check-in, rooms are available from 2:00 PM (not 3:00 PM). Since check-outs are possible until noon, it can be challenging to guarantee arrivals as early as 11:00 AM, but we always do our best to accommodate early check-ins whenever possible. We truly appreciate your understanding and hope to welcome you back very soon! Warm regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

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Other web-users rate our hotel

  • 675 reviews 9.5/10 Location
  • 827 reviews 9.3/10 Room
  • 1,134 reviews 9.7/10 Service
  • 557 reviews 9.5/10 Breakfast
  • 441 reviews 8.8/10 Comfort
  • 248 reviews 9.6/10 Cleanliness
  • 156 reviews 8.9/10 Vibe
  • 112 reviews 8.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.