Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Customer review rating (ALL Rating) 4.9/5 2,268 reviews

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Mercure Clermont Ferrand Centre Jaude Hotel - Image 1
Mercure Clermont Ferrand Centre Jaude Hotel - Image 2
Mercure Clermont Ferrand Centre Jaude Hotel - Image 3
Mercure Clermont Ferrand Centre Jaude Hotel - Image 4
1 Avenue Julien, 63000 CLERMONT FERRAND, France

Description

Hotel extras

  • A warm food from a quality restaurant served 24 hours a day.

  • Quality room service offering hot dishes 24/24

  • Sunny terrace

  • Fully equipped seminar rooms (fiber optic, quality audio/video equipment)

Our accommodation(s)

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 CLERMONT FERRAND
France

GPS:45.775457, 3.081903

Telephone
Fax +33 4 63 66 21 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AUGUSTONEMETUM

The hotel's panoramic bar is the signature spot to enjoy a drink, a snack and a stylish break, with a breathtaking view of the heart of the city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,268 reviews

Customer review rating 5.0/5

Hakan N. Business - Confirmed reviews ALL

from the first entrance till exiting it was a very nice experience, the breakfast, the rooms , cleaning, even you had a nice little gym. I really loved it. The receptionist was very polite and helpful

Dear Sir, Thank you very much for your kind and positive feedback. We are delighted to hear that you had such a pleasant experience from your arrival to your departure. It is wonderful to know that you enjoyed the breakfast, the cleanliness of the rooms, our gym facilities, and the overall atmosphere of the hotel. Your compliments regarding our reception team mean a lot to us, and we will be sure to share your kind words with them. Providing a warm welcome and attentive service is very important to us. We truly hope to have the pleasure of welcoming you again in the near future. Warm regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

John H. Business - Confirmed reviews ALL

Very good rooms and excellent staff, my hotel of choice in Clermont

Dear Sir, Thank you very much for your kind feedback. We are delighted to hear that you had a very comfortable stay and that you enjoyed our rooms as well as the service provided by our team. It is truly an honor to be your hotel of choice in Clermont. We also greatly appreciate your compliments regarding our reception team, and we will be sure to share your kind words with them. We look forward to welcoming you again very soon. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Jamie D. F. Business - Confirmed reviews ALL

Great experience again. Have stayed her multiple times and plan to return again.

Dear Sir, Thank you very much for your continued loyalty and for sharing your kind feedback. We are truly delighted to know that you enjoy staying with us and that you plan to return again. Your satisfaction is the greatest reward for our team. We also appreciate your comment regarding communication. Please rest assured that we take your remark very seriously, and we are continuously working to improve our service in English to ensure a smooth and comfortable experience for all our international guests. Thank you again for your valuable feedback, and we look forward to welcoming you back very soon. Warm regards. Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.0/5

Franck L. Business - Confirmed reviews ALL

Well located and with efficient staff, a great place to relax after a business day.

Customer review rating 5.0/5

Rodney H. Business - Confirmed reviews ALL

First time at Mercure. Excellent stay. I wish you had a restaurant on site.

Dear Rodney, Dear Guest, Thank you so much for your perfect score and for sharing your wonderful and detailed feedback! We are truly delighted to read that you enjoyed our location, our breakfast, and the quality of our team. Your kind words mean a lot to us, and we are especially pleased that your first stay at Mercure was such a great experience. Thank you as well for your suggestion regarding an on-site restaurant. While we do not have a restaurant, we are pleased to offer a 24-hour room service, as well as a selection of snacks available at the bar. We hope these options can meet our guests’ expectations for convenience and comfort. We also sincerely appreciate your positive feedback on our sustainability efforts. Your comment about reusing towels perfectly reflects the eco-friendly approach we strive to encourage, and we thank you for supporting us in this initiative. All the team members you met will be very happy to know they contributed to making your stay enjoyable! We sincerely hope to have the pleasure of welcoming you back again very soon. Warm regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Other web-users rate our hotel

  • 672 reviews 9.2/10 Location
  • 814 reviews 9.1/10 Room
  • 1,085 reviews 9.7/10 Service
  • 531 reviews 9.5/10 Breakfast
  • 417 reviews 8.7/10 Comfort
  • 253 reviews 9.3/10 Cleanliness
  • 159 reviews 9.3/10 Vibe
  • 98 reviews 8.2/10 Amenities

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