Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Customer review rating 4.7/5 6,044 reviews

Mercure Clermont Ferrand Centre Jaude Hotel
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

Three fully equipped seminar rooms (fibre-optics, high-quality audio/video equipment), lit with daylight, business corner - this Mercure hotel is in particular ideal for business stays.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000
clermont ferrand
france

Tel: +33463662100

Fax: (+33)4/63662101

Check-in from 14h00

Check out up to 12h00

  • BUS :  BUS B 6 9 OU 10 JAUDE

  • TRAMWAY :  A JAUDE

  • By plane

    AUVERGNE AULNAT At 9.5km / 5.9 miles

  • By train

    GARE SNCF At 2.7km / 1.68 miles

GPS :45.775457, 3.081903

Our accommodations

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

AUGUSTONEMETUM

Non contractual photo

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 100

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Clermont Ferrand Centre Jaude Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

6,044 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,001 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Very good hotel

Customer review rating 4.7/5

Luca C. Business - 24/07/2020 Confirmed reviews ALL

As usual I had very good time in this hotel

Dear Mr C., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Beautiful Hotel

Customer review rating 4.7/5

Edward Families - 22/07/2020 Confirmed reviews ALL

This hotel was ideal for our short weekend break in Clermont-Ferrand. Beautifully decorated, great location and friendly staff.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

All round excellence

Customer review rating 4.7/5

Esther Couples - 20/07/2020 Confirmed reviews ALL

Lovely room...very warm but not intrusive welcome... Just what we needed!

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Excellent

Customer review rating 4.7/5

Anonymous Couples - 13/07/2020 Confirmed reviews ALL

Parfait

Monsieur M., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Excellent location & Rooms

Customer review rating 4.7/5

Rickyc Business - 12/07/2020 Confirmed reviews ALL

The best central hotel in Clermont

Dear Mr C., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Well located but bad experience when arrived

Customer review rating 4.7/5

Marion D. Business - 14/03/2020 Confirmed reviews ALL

When I arrived in my room at 7pm, the room was dirty and in a mess. I went down to the lobby and I waited 10 min for them to solve an IT bug and give me another room Otherwise it was a pleasant stay

Dear Mrs D., Thank you for taking the time to tell us about your experience at the Mercure Clermont-Ferrand Centre Jaude. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

home away from home

Customer review rating 4.7/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

i feel pampered

Dear Mr H., We very much appreciate your loyalty and your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

well located, noisy room

Customer review rating 4.7/5

E. Business - 11/02/2020 Confirmed reviews ALL

room and hotel are clean, well located, employee are nice, but the room was really noisy (wind, rain, water evacuation...) so I did not have a good sleep at all.

Great stay

Customer review rating 4.7/5

Glyn Couples - 10/02/2020 Confirmed reviews ALL

Overnight stay in this well located hotel on Place Jaude. Reserved Junior Suite and it was very confortable with floor to ceiling windows with fabulous views of cathedral and the square. Large bathroom with both shower and nice deep bath with my favorite Nux products for use.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team, especially with Jérôme . We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

perfect location and nice accomodations

Customer review rating 4.7/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Very nice. all the employees are very friendly. check in process is very good.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

perfect

Customer review rating 4.7/5

Jp A. Families - 06/02/2020 Confirmed reviews ALL

Employee extremely polite and helpful when needed. Room Clean comfortable and the breakfast was awesome.

Dear Sir, We very much appreciate your loyalty and your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

VP Sales

Customer review rating 4.7/5

C. Business - 06/02/2020 Confirmed reviews ALL

Very good hotel stay.....good location in Clermont; Good breakfast buffet; clean rooms

Dear Sir, We very much appreciate your loyalty and your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

The Mercure in Clermont Ferrand makes you feel at home. Cannot be better !

Customer review rating 4.7/5

Luc J. Business - 01/02/2020 Confirmed reviews ALL

I stayed 2 weeks at the Mercure in Clermont Ferrand. The employees are always smiling and trying to help at any moment. The food is great, generous breakfast and "A la carte menu" that is a mix of local dish and international ones also. The location is perfect for a visitor that is interested to discover the city. Plenty of nice restaurants nearby. My full appreciation to employees and its management. Regards

Dear Mr j., We very much appreciate your loyalty and your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will thank Ardita for you ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Great location and cost

Customer review rating 4.7/5

Kevin M. Friends - 28/01/2020 Confirmed reviews ALL

We visited for the rugby last weekend and booked here again having stayed there 2 years ago. The hotel is on the main square and close to shops, restaurants and pubs and a short walk to the tram stop to get to the ground if you’re visiting for the rugby too. The hotel is clean, bed comfortable, WiFi excellent and shower good.

Dear Sir, We very much appreciate your loyalty and your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Always very good

Customer review rating 4.7/5

Daniel W. Business - 27/01/2020 Confirmed reviews ALL

Appreciate like always. Personalized welcome. Friendly staff, esp. at the counter, etc.

Dear Mister W., We very much appreciate your loyalty and your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Absolutely satisfied! Very welcoming staff!

Customer review rating 4.7/5

Sascha K. Business - 26/01/2020 Confirmed reviews ALL

Absolutely satisfied and very welcoming staff!

Dear Mr K., We very much appreciate your loyalty and your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Good location- good sized rooms - spotlessly clean hotel

Customer review rating 4.7/5

Alan I. Friends - 15/01/2020 Confirmed reviews ALL

Excellent Check in and check out staff. Breakfast excellent. Bar prices prohibitively high

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

great stay

Customer review rating 4.7/5

Anonymous Business - 12/01/2020 Confirmed reviews ALL

well taken care of

Dear Mr H., We very much appreciate your loyalty and your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Wonderful hotel and stay!

Customer review rating 4.7/5

Scott M. Families - 05/01/2020 Confirmed reviews ALL

The hotel was perfectly located and our rooms where clean large and had amazing views.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Superb overnight stop

Customer review rating 4.7/5

Ian C. Couples - 27/12/2019 Confirmed reviews ALL

As always, excellent. The room we asked for, large comfortable bed, excellent breakfast and easy parking in underground car park.

Dear Mister C., We very much appreciate your comments regarding your stay at our hotel and your loyalty. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a very good year ! Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in clermont ferrand