Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Customer review rating (ALL Rating) 4.9/5 2,200 reviews

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Mercure Clermont Ferrand Centre Jaude Hotel - Image 1
Mercure Clermont Ferrand Centre Jaude Hotel - Image 2
Mercure Clermont Ferrand Centre Jaude Hotel - Image 3
Mercure Clermont Ferrand Centre Jaude Hotel - Image 4
1 Avenue Julien, 63000 CLERMONT FERRAND, France

Description

Hotel extras

  • A panoramic bar with views of the iconic cathedral

  • A secluded terrace nestled at the back of the hotel, a haven of tranquility

  • A prime location in the heart of the city

  • Certified Green Key, an international standard for sustainable tourism.

  • Three fully-equipped seminar rooms with natural light

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with twin beds

Photo out of - Classic Room with twin beds

Room with twin beds and duvets, individual air conditioning, flat-screen TV with satellite channels, minibar, tea and coffee making facilities, safe and free WIFI. Bathroom with bathtub or shower. Connecting rooms available on request.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Courtyard View
See availabilities

Experience our enhanced-comfort room that comes with exclusive top of the range Mercure bedding, an iPhone/iPad docking station, Nespresso machine and other little details to create the best environment for work or relaxation.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 46'/117 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Junior Suite, Family—1 Queen-sized bed

Photo out of - Junior Suite, Family—1 Queen-sized bed

Ideal for singles, couples or families, our Junior Suite, with stunning views of Jaude Square, offers of a lounge with sleeper sofa, a bathroom with a walk-in shower and a Queen-sized bed.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Junior Suite, Family—1 King-sized bed

Photo out of - Junior Suite, Family—1 King-sized bed

Ideal for singles, couples or families, our Junior Suite, with stunning views of Jaude Square, offers a lounge with sleeper sofa, a bathroom with a tub, and a King-sized bed

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 CLERMONT FERRAND
France

GPS:45.775457, 3.081903

Telephone
Fax +33 4 63 66 21 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 125 rooms
  • 4 rooms for people with reduced mobility
  • 6 connecting rooms
  • 125 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Express Additional charge
  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s TV Channels

Well-being

Salle Fitness

  • On site

AUGUSTONEMETUM

Photo out of - AUGUSTONEMETUM

The hotel's panoramic bar is the signature spot to enjoy a drink, a snack and a stylish break, with a breathtaking view of the heart of the city.

Bar Type
LOBBY BAR
Capacity
25
Accessibility
Accessible service
Telephone +33 4 63 66 21 00

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

The hotel's panoramic bar is the signature spot to enjoy a drink, a snack and a stylish break, with a breathtaking view of the heart of the city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,200 reviews

Customer review rating 5.0/5

Graham F. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sandra C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Joo K. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Rene M. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

George T. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sandra C. Couples - Confirmed reviews ALL

In a great location, friendly helpful staff and super comfy bed.

Customer review rating 5.0/5

Joo K. Business - Confirmed reviews ALL

One reason I enjoy staying at the Mercure in Clermont-Ferrand is the staff. They are consistently friendly and always willing to help with a smile. The location is also convenient, close to great restaurants and transportation.

Customer review rating 5.0/5

Rene M. Couples - Confirmed reviews ALL

We really enjoyed the comforts of this hotel and the extra touches they included to make our stay feel special.

Customer review rating 4.5/5

George T. Couples - Confirmed reviews ALL

Pleasurable

Customer review rating 5.0/5

Mark B. Couples - Confirmed reviews ALL

The staff on the front desk were very professional - welcoming, friendly, efficient and attentive.

Dear Sir, Thank you very much for your wonderful review and for awarding us a perfect score of 100/100. We are delighted to read that you enjoyed a comfortable stay and that the quality of service met your expectations. Your kind words regarding the professionalism, friendliness, efficiency and attentiveness of our front desk team mean a great deal to us. We are also pleased to know that the bar team contributed positively to your experience. Your compliments will be shared with all our colleagues, who will be truly encouraged by your recognition of their efforts. We sincerely appreciate your recommendation and look forward to welcoming you back for another stay in the near future. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Miguel A. G. Families - Confirmed reviews ALL

Totalmente satisfactoria

Estimado cliente, Muchas gracias por su excelente comentario. Nos alegra saber que ha disfrutado de nuestra ubicación, la comodidad de nuestras instalaciones, así como de la calidad del servicio y la amabilidad de nuestro equipo. Es un placer saber que su estancia ha sido completamente satisfactoria. Esperamos tener el placer de darle la bienvenida nuevamente en una próxima visita. Atentamente, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Sheena F. Business - Confirmed reviews ALL

Always great experience, nice rooms, great breakfast, excellent location

Dear Guest, Thank you very much for your wonderful review. We are delighted to know that you consistently enjoy your stays with us and that you appreciate our comfortable rooms, breakfast, and central location. Your kind words are a great reward for our team, and we truly appreciate your loyalty. We look forward to welcoming you back again soon. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Amir K. M. Business - Confirmed reviews ALL

When in clermont this is the best place to stay for sure!

Dear Sir, Thank you so much for your wonderful review! We are delighted to hear that you had a great experience with us and that you consider our hotel the best place to stay in Clermont. Your kind words mean a lot to our team and motivate us to continue providing the best possible service. We look forward to welcoming you back on your next visit to Clermont-Ferrand! Best regards. Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Adrian C. Business - Confirmed reviews ALL

One advice - if I have the paper on the door with DO NOT DISTURB, please tell your staff they should not enter the room.

Dear Sir, Thank you very much for your excellent rating and for sharing your feedback. We are delighted to hear that you had a very good stay with us. We also appreciate your comment regarding the "Do Not Disturb" sign. Please accept our sincere apologies if your privacy was disturbed. Your feedback has been shared with our housekeeping team to ensure that this situation does not happen again. Thank you for bringing this to our attention. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Lewis W. Business - Confirmed reviews ALL

Helpful, does what it should as a hotel My lost luggage was handled really well. Smiling staff. Like the French cider back.!

Dear Sir, Thank you very much for sharing your experience. We are delighted to read that you appreciated the friendliness and helpfulness of our team at Mercure Clermont-Ferrand Centre Jaude. It is especially rewarding to know that our staff was able to assist you efficiently with your lost luggage and that their smiles and service contributed positively to your stay. We are also pleased that you enjoyed the French cider! Your kind comments will be shared with the entire team, who will be encouraged by your recognition. We look forward to welcoming you back to Mercure Clermont-Ferrand Centre Jaude very soon. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Susan S. Couples - Confirmed reviews ALL

exceptional staff made visit simple and pleasurable

Dear Madam,, Thank you for your kind review! We are delighted to hear that our team made your visit simple and enjoyable. We're also pleased that your air-conditioned room helped make your stay comfortable from the moment you arrived. We truly appreciate your feedback and hope to welcome you again soon! Sincerely, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.0/5

Vivek N. Business - Confirmed reviews ALL

if you have kitchen area for cooking will be great!

Dear Sir, Thank you for sharing your feedback. We are pleased to hear that you found your stay comfortable. We also appreciate your suggestion regarding a kitchen area. As a business hotel, our facilities are designed primarily for corporate and short-stay travelers, which is why we do not provide cooking facilities. Guests who require a fully equipped kitchen for longer stays may find that serviced apartments or aparthotels in Clermont-Ferrand are better suited to their needs. Thank you again for your comments, and we hope to have the pleasure of welcoming you back whenever your travels bring you to the area. Best regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Brandon G. Business - Confirmed reviews ALL

Great service from the staff and amenities were wonderful

Customer review rating 4.5/5

Pinuccia B. Couples - Confirmed reviews ALL

Cental hotel, parking facilities, room accommodation very satisfying. No negative comments at all.

Dear Madam, Thank you very much for your kind feedback and for the excellent rating following your stay with us. We are delighted to read that you enjoyed our central location, the comfort of your room, and the convenience of our parking facilities. It is especially rewarding to know that your experience was entirely satisfying and met your expectations. We truly appreciate your positive comments and look forward to welcoming you again very soon. Kind regards, Sincerely, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Shannon S. Business - Confirmed reviews ALL

I had an amazing experience. Very nice staff members, excellent breakfast with a wide variety of options, comfortable room that was clean, well air conditioned, and cabinets to be able to store clothes for my extended stay.

Dear Madam, Thank you so much for your perfect rating and your wonderful feedback. We are delighted to hear that you had such an amazing experience and that you enjoyed the comfort and cleanliness of your room, as well as our breakfast selection. Your kind words about our team truly mean a lot to us and are a great motivation for everyone. We hope to have the pleasure of welcoming you again for another excellent stay in Clermont-Ferrand. Best regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Jennie B. Business - Confirmed reviews ALL

Extremely polite staff, comfortable and very clean rooms, excellent breakfast and room service, close to the tram and plenty of restaurants. Very simple to check in and out. I will be back on my next visit to Clermont-Ferrand!

Dear Madam,, Thank you very much for your outstanding rating and for taking the time to share such a detailed and kind review. We are delighted to hear that you enjoyed your stay, particularly the comfort and cleanliness of our rooms, the quality of our breakfast and room service, as well as our convenient location. Your special mention of our team truly means a lot to us. We are especially pleased to know that our staff member’s attentiveness made a positive difference during your room service experience — this is exactly the level of care we strive to provide every day. It will be a true pleasure to welcome you back on your next visit to Clermont-Ferrand. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.0/5

Olivier S. Business - Confirmed reviews ALL

The location is fantastic but can be noisy, so customers are given a choice between rooms on the more exposed front and the more isolated back. Front Desk service is very helpful and courteous. Breakfast is outstanding. But the mattresses are of poor quality, making a cracking noise as if wrapped in a plastic bag, and pillows are of the cheapest kind, thin and uncomfortable.

Dear Sir, Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you appreciated our fantastic location, the helpfulness and courtesy of our Front Desk team, as well as the quality of our breakfast. Your kind words about our service truly mean a lot to us. We also sincerely thank you for your constructive comments regarding the bedding and bathroom. We are sorry to hear that some aspects did not meet your expectations, and please rest assured that your feedback is taken very seriously as we continuously work to improve our guests’ comfort. We hope to have the opportunity to welcome you again and provide you with an even better experience. Best regards. Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Hakan N. Business - Confirmed reviews ALL

from the first entrance till exiting it was a very nice experience, the breakfast, the rooms , cleaning, even you had a nice little gym. I really loved it. The receptionist was very polite and helpful

Dear Sir, Thank you very much for your kind and positive feedback. We are delighted to hear that you had such a pleasant experience from your arrival to your departure. It is wonderful to know that you enjoyed the breakfast, the cleanliness of the rooms, our gym facilities, and the overall atmosphere of the hotel. Your compliments regarding our reception team mean a lot to us, and we will be sure to share your kind words with them. Providing a warm welcome and attentive service is very important to us. We truly hope to have the pleasure of welcoming you again in the near future. Warm regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

John H. Business - Confirmed reviews ALL

Very good rooms and excellent staff, my hotel of choice in Clermont

Dear Sir, Thank you very much for your kind feedback. We are delighted to hear that you had a very comfortable stay and that you enjoyed our rooms as well as the service provided by our team. It is truly an honor to be your hotel of choice in Clermont. We also greatly appreciate your compliments regarding our reception team, and we will be sure to share your kind words with them. We look forward to welcoming you again very soon. Kind regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Other web-users rate our hotel

  • 623 reviews 9.2/10 Location
  • 760 reviews 9.1/10 Room
  • 1,022 reviews 9.6/10 Service
  • 491 reviews 9.4/10 Breakfast
  • 390 reviews 8.7/10 Comfort
  • 241 reviews 9.3/10 Cleanliness
  • 158 reviews 9.2/10 Vibe
  • 81 reviews 8.1/10 Value

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