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Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Customer review rating 4.7/5 6,633 reviews

Mercure Clermont Ferrand Centre Jaude Hotel
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+ 16 Services
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Room 1

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Hotel extras

Three fully equipped seminar rooms (fibre-optics, high-quality audio/video equipment), lit with daylight, business corner - this Mercure hotel is in particular ideal for business stays.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000
clermont ferrand
france

Tel: +33463662100

Fax: (+33)4/63662101

Check-in from 14h00

Check out up to 12h00

  • BUS :  BUS B 6 9 OU 10 JAUDE

  • TRAMWAY :  A JAUDE

  • By plane

    AUVERGNE AULNAT At 9.5km / 5.9 miles

  • By train

    GARE SNCF At 2.7km / 1.68 miles

GPS :45.775457, 3.081903

Our accommodation(s)

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Area: From 23 m² / 248 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

AUGUSTONEMETUM

Non contractual photo

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 80 m²

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Clermont Ferrand Centre Jaude Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

6,633 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,059 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Parfait

Customer review rating 4.7/5

Anonymous Business - 21/11/2020 Confirmed reviews ALL

Excellent

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Great stay

Customer review rating 4.7/5

Walter Business - 20/11/2020 Confirmed reviews ALL

Very good services especially during this period. Everybody is taking really good care with kindness and true smile behind the mask.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Excellent

Customer review rating 4.7/5

Anonymous Families - 25/10/2020 Confirmed reviews ALL

All good from parking reception location room and staff

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

well located in the city center but too noisy for room turned on the Jaude' place.

Customer review rating 4.7/5

F. Business - 23/10/2020 Confirmed reviews ALL

Too noisy night due to people making noise on the place outside, up to 0:30 and restating at 4:30am No gym room available But people kind and helpfull

Dear Madam, Thank you for taking the time to tell us about your experience at the Mercure. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Friendly staff

Customer review rating 4.7/5

Sara Couples - 30/09/2020 Confirmed reviews ALL

We felt welcome in your centrally located hotel. The room was clean with a comfortable bed.

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Parfait

Customer review rating 4.7/5

S. Business - 24/09/2020 Confirmed reviews ALL

Excellent

Monsieur S., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Excellent stay

Customer review rating 4.7/5

Anonymous Business - 19/09/2020 Confirmed reviews ALL

I felt like home

Dear Mr H., Thank you very much for taking your time, once again, to share your thoughts with us. We are delighted to read that you feel at home because it is our dearest wish! See you soon, Best regards, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Le paradis

Customer review rating 4.7/5

Anonymous Families - 15/09/2020 Confirmed reviews ALL

Excellente

Madame/ et Monsieur L., Un immense merci pour votre fidélité ainsi que pour votre commentaire paradisiaque :). C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe et notamment Anthony et Murielle qui en seront enchantés. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Mercure, Cleremont Ferrand

Customer review rating 4.7/5

Len I. F. Couples - 04/09/2020 Confirmed reviews ALL

Well located in the city. Parking at a reasonable price. Near to restaurants, bars etc. Very good choice at breakfast. Room excellent, clean and spacious. Will stay again.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Was advertised as "p. included" but indeed up to pay an extra for it!

Customer review rating 4.7/5

Someone A. W. T. P. Couples - 04/09/2020 Confirmed reviews ALL

Well located, welcoming staff, and room in line with expectations. Unfortunately was very disappointed when I realised - thanks to an email from the hotel - that the p. which was advertised as included wasn't actually property of the hotel, and instead they "negotiated a price for it" which meant that I had to pay an EXTRA on top of what I already paid. Very annoying and felt very much like false advertising.

Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Clermont Ferrand Centre Jaude Hotel. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. However, you made your reservation directly on the Accor site with a rate not including breakfasts and nowhere is it specified that p. is included. Therefor, we do not understand nor your rating nor your comments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Very well located!

Customer review rating 4.7/5

G G. C. Couples - 24/08/2020 Confirmed reviews ALL

Very pleasant experience, courteous staff, nice accommodation.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Middle of the city

Customer review rating 4.7/5

Pyb Couples - 24/08/2020 Confirmed reviews ALL

Nice room , but air conditioning system very noisy due to the fact that the 6th floor is under roof and probably machinery. disturbing the night

Monsieur B., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Cependant, nous sommes étonnés de lire, étant donné le contexte sanitaire actuel et les mesures de distanciation physiques préconisées par le gouvernement, que vous ayez trouvé que notre salle de petits déjeuners manquaient de table. Au plaisir de vous accueillir de nouveau, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

A centrally located modern hotel

Customer review rating 4.7/5

R. P. Families - 18/08/2020 Confirmed reviews ALL

Our three night stay was very enjoyable in spite of the COVID 19 restrictions. The two rooms we had were very comfortable, and the staff did everything possible to make our stay memorable.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Well located and clean

Customer review rating 4.7/5

Christine B. Couples - 16/08/2020 Confirmed reviews ALL

Nice stay in Clermont Ferrand. Hôtel right in the centre. Clean bedroom. Non smoking except in the patio, which was not so nice for the breakfast. For the parking ask the reception (we paid 10 euros for 24h). Very pleasant people at the reception desk.

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Very good stay

Customer review rating 4.7/5

W. Couples - 10/08/2020 Confirmed reviews ALL

We only spent one night in this hotel but it gave us time to appreciate the quality of all the services available.

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Great hotel & staff, perfect location

Customer review rating 4.7/5

Mp Families - 09/08/2020 Confirmed reviews ALL

Very friendly and helpful staff, nice modern hotel, well-equipped rooms, clean, chic decor in great location from which to explore the city. Many reataurants and shops in the immediate vicinity. Secure underground parking garage for a reasonable fee with immediate access to hotel. Highly recommend. Our second stay at this hotel and will be going back.

Dear Mrs D., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Very Good stay

Customer review rating 4.7/5

Philippe Families - 09/08/2020 Confirmed reviews ALL

Friendly staff, clean and nice rooms. View on the city.

Monsieur C., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Cordialement, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Comfortable room - superb location

Customer review rating 4.7/5

Maurice C. Friends - 08/08/2020 Confirmed reviews ALL

Staff is nice and helpful. People are all wearing masks. The hotel is clean and very quiet. Our friends had a shower instead of a slippery bath tub. Nice touch.

Dear Madam, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Very good hotel

Customer review rating 4.7/5

Luca C. Business - 24/07/2020 Confirmed reviews ALL

As usual I had very good time in this hotel

Dear Mr C., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Beautiful Hotel

Customer review rating 4.7/5

Edward Families - 22/07/2020 Confirmed reviews ALL

This hotel was ideal for our short weekend break in Clermont-Ferrand. Beautifully decorated, great location and friendly staff.

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne SALLARD Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

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