ibis Clermont-Ferrand Montferrand 3 stars

Customer review rating (ALL Rating) 4.1/5 689 reviews

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Description

Hotel extras

  • Courtepaille Comptoir restaurant on site

  • Free outdoor car park and paying covered car park

  • Close to the tram and halfway between the city center and the major highways

  • Certified ALLSAFE by Bureau Veritas

  • Family Rooms for up to 4 people

Our accommodation(s)

Hotel location

ibis Clermont-Ferrand Montferrand

3 Bvd Ambrose Brugière
63100 CLERMONT FERRAND
France

GPS:45.79205, 3.118197

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

COURTEPAILLE COMPTOIR

If you crave delicious grills the team at your Courtepaille Comptoir will take care of you 7 days a week in this warm, friendly restaurant, and will cater to your every need to guarantee satisfaction.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  689 reviews

TripAdvisor Rating  3.5/5  488 reviews

Worse than ibis budget

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Air-conditioning in both rooms didn't work. Mattress lumpy and sub par. First rooms bathroom tired and in need of a revamp. Overall the ibis budget in narbonne that we stayed in on the same trip was better then this full ibis

Dear MATTHEW M., Thank you for taking the time to tell us about your experience at the ibis Clermont-Ferrand Montferrand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie SALMIN DUFOURD, Directrice

Good value budget hotel

TripAdvisor rating 4.0/5

Samantha B Families - TripAdvisor review

A good value budget hotel, staff very friendly and helpful. Gave us directions to the tram, which was easy to navigate into the town centre. The cathedral was well worth a look and lots of pretty streets in the old town and lots of nice shops. The room was tidy, a little basic and quite small, but this is reflected in the very good price. Great for a stop off on our way to Bordeaux and plenty of parking outside which was why we chose it. There is a lovely bakery just down the road, where we bought breakfast patisserie, we also got some delicious sandwiches and cakes for our onwards journey.

Good stay

Customer review rating 3.5/5

Claudio Families - Confirmed reviews ALL

The A/C didn't work or was extremely insufficient when i most need a good rest in a hot summer night before facing a long drive the next morning. Great bed and nice bathroom tough.

Dear V., We very much appreciate your comments regarding your stay at the ibis Clermont-Ferrand Montferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie SALMIN DUFOURD, Directrice

Prima doorreis hotel

Customer review rating 4.0/5

Kristy Families - Confirmed reviews ALL

Alles ok 😉

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Clermont-Ferrand Montferrand. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Sachez que notre hôtel et ses chambres vont être rénovées à partir du mois de novembre 2024. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs. Aurélie SALMIN DUFOURD, Directrice

Comfortable decent breakfast

Customer review rating 5.0/5

Andy Friends - Confirmed reviews ALL

Welcoming staff good price

Dear ANDY R., We very much appreciate your comments regarding your stay at the ibis Clermont-Ferrand Montferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie SALMIN-DUFOURD, Directrice

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Other web-users rate our hotel

  • 149 reviews 7.5/10 Location
  • 424 reviews 4.9/10 Room
  • 331 reviews 8.2/10 Service
  • 7 reviews 6.8/10 WiFi
  • 271 reviews 5.1/10 Comfort
  • 172 reviews 6.8/10 Breakfast
  • 150 reviews 3.8/10 Food
  • 136 reviews 5.6/10 Cleanliness

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