ibis budget Clermont Ferrand Centre Montferrand 2 stars

the room was small and basic, but very clean and ideal for a budget overnight stay. TV, clothes hangers, nice shower and separate WC, along with free parking and a good value buffet breakfast mean it suited us perfectly ( and its only a 10min walk to the rugby stadium, maybe 25min to the town centre )

Hotel location is quite far from the Clermont Ferrand city center. Easy check-in and check-out. My room faced a cemetery. I had booked the buffet breakfast but it was too basic and not worth to pay for it.

Satisfait

OK for one-night stay, unfortunately the air conditioning could not be switched off which made the room cool and noisy. Although on a main road the room would have been relatively quiet apart from the cooling system. The bathroom door hits the bed so cosy, clean, compact and cool describes the room appropriately. Parking an issue when we arrived, but people left later.

As I said, convenient, not too expensive et the personel was kind And helpful.

Too many dust.

Chambre correct

Although the check-in staff who greeted us on arrival were excellent, our overall experience was very poor. 1. The room was small, cramped, smelled strongly of stale cigarette smoke and in need of refurbishment. 2. One bed frame was broken so that mattress sagged making it uncomfortable and difficult to sleep. 3. The breakfast buffet was severely depleted by 08:30 – no croissants; hardly any milk; no clean cutlery. It was dirty, messy and needed cleaning up and replenishing. 4. The single coffee machine is very slow and inadequate for the number of guests having breakfast - other Ibis budget hotels I have stayed at have usually had two coffee machines. 5. The morning duty staff could not be found - they were not in the breakfast area, at reception, or in the office behind it - it took 10-15 minutes to find anyone to help. Guests had resorted to entering the kitchen area to take cutlery from the dishwasher and to search for food. When a member of staff arrived, he placed 3 teaspoons in an otherwise empty cutlery box on the counter - but he did not provide any other knives, forks or dessert spoons. 5. When guests complained to the duty staff (a man and a woman) they appeared annoyed and did the minimum required before disappearing again. They offered no apology for the poor service - lack of breakfast food; lack of cutlery etc. 6. When I returned to my room after breakfast at 09:15 - the cleaner had already entered the room and had thrown away my personal possessions, including my toothbrush and toothpaste. Once again, there was no hint of an apology for this mistake on her part. Overall this was the worst hotel experience I've ever had and completely out of line with the excellent service I've experienced at other Ibis budget hotels in France.

A decent hotel that provides good value for money. Nothing is exceptionally good and nothing is really bad. Make sure to remember the code to the front door! Check in is efficient and the breakfast is quite boring but again the value for money is good.

We were driving home from Spain & had a 2 night stay in Clermont, so we could explore the area. We were unlucky with the weather on our one free day, but otherwise we enjoyed ourselves & were very pleased with our choice of hotel. It's a budget one, so don't expect much space in your room. We had the buffet breakfast in the hotel 2 mornings & it was good quality & value. There's a tram stop 5 minutes walk from the hotel, so access to the city centre is simple & cheap.