Novotel Suites Clermont Ferrand Polydome 4 stars

Customer review rating (ALL Rating) 4.5/5 1,031 reviews

Novotel Suites Clermont Ferrand Polydome - Image 1
Novotel Suites Clermont Ferrand Polydome - Image 2
Novotel Suites Clermont Ferrand Polydome - Image 3
Novotel Suites Clermont Ferrand Polydome - Image 4

Description

Hotel extras

  • Private car park (37 spots). Fees. Not bookable. Subject to availability.

  • 5 minutes' walk from the Marcel Michelin rugbystadium

  • Unrestricted access to the fitness room 24 hours a day

  • Terrace

  • 24-hour Web corner on a Mac with printer. FreeWIFI throughout the hotel.

Our accommodation(s)

Hotel location

Novotel Suites Clermont Ferrand Polydome

52 54 Avenue de la Republique
63100 CLERMONT FERRAND
France

GPS:45.785396, 3.10208

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

COMPTOIRS NOMADES

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,031 reviews

Customer review rating 5.0/5

Valery L. Business - Confirmed reviews ALL

I really enjoyed staying at the Novotel Hotel. Very cordial service!

Customer review rating 5.0/5

Candy T. Business - Confirmed reviews ALL

The staff are really friendly, and accommodating throughout the stay. Room was spacious and clean.

Customer review rating 5.0/5

Brett O. Business - Confirmed reviews ALL

The reception workers were always very friendly and willing to help with any needs I had during my 2 week stay. Also the housekeeping staff knew my daughter was coming over the weekend and made the foldout bed for her without even being asked - truly exceptional service!

Dear, Thank you very much for taking the time to share your experience. We are delighted that you found our reception and housekeeping teams friendly, attentive, and proactive. We will be sure to pass on your kind words to the staff, particularly for their thoughtfulness in preparing the foldout bed for your daughter. It is feedback like yours that motivates our teams to maintain the highest standards of service. We look forward to welcoming you again in the future. Kind regards, Team Novotel Suites Clermont-Ferrand Polydome

Customer review rating 4.5/5

Venkata K. K. Y. Business - Confirmed reviews ALL

Hotel could do better in terms of room maintenance. Staff are good, courteous and helpful. House keeping does a good job at the upkeep of the room. However there has been no solution to shower in term of fixtures associated to shampoo and body wash

Hello, We appreciate your feedback and are pleased that our staff and housekeeping contributed positively to your stay. We regret the issues you encountered with the shower fixtures for shampoo and body wash. Your observations have been forwarded to our maintenance team to improve our room facilities. Our team remains available at all times to ensure our guests’ comfort, and we hope to welcome you back for an enhanced experience in the future. Kind regards, Team Novotel Suites Clermont-Ferrand Polydome

Customer review rating 2.0/5

Basaer S. Families - Confirmed reviews ALL

Room service and cleaning services was skipped, reception have no clue about customer satisfaction and customer service, ill never repeat it again the worst experience i have ever had

Dear, Thank you for sharing your feedback. We sincerely apologize for the issues you faced with room service, cleaning, and the level of support from our reception. Your comments highlight areas where we need to improve, and they have been forwarded to our teams to ensure better service in the future. We regret that your experience did not meet your expectations. La team Novotel Suites Clermont-Ferrand

Other web-users rate our hotel

  • 258 reviews 7.9/10 Location
  • 563 reviews 8.2/10 Room
  • 596 reviews 9.2/10 Service
  • 294 reviews 8.7/10 Comfort
  • 230 reviews 7.2/10 Breakfast
  • 180 reviews 8.1/10 Cleanliness
  • 76 reviews 4.8/10 Amenities
  • 73 reviews 3.8/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Clermont Ferrand