Novotel Suites Clermont Ferrand Polydome 4 stars

Customer review rating (ALL Rating) 4.5/5 1,019 reviews

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Novotel Suites Clermont Ferrand Polydome - Image 1
Novotel Suites Clermont Ferrand Polydome - Image 2
Novotel Suites Clermont Ferrand Polydome - Image 3
Novotel Suites Clermont Ferrand Polydome - Image 4
52 54 Avenue de la Republique, 63100 CLERMONT FERRAND, France

Description

Hotel extras

  • Private car park (37 spots). Fees. Not bookable. Subject to availability.

  • 5 minutes' walk from the Marcel Michelin rugbystadium

  • Unrestricted access to the fitness room 24 hours a day

  • Terrace

  • 24-hour Web corner on a Mac with printer. FreeWIFI throughout the hotel.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Suite

Superior bedroom suite with 1 double size bed and 1 double sofa bed

Photo out of - Superior bedroom suite with 1 double size bed and 1 double sofa bed

Superior Suite: a 63" x 79" double bed and a comfortable sofa, mini-fridge, microwave, kettle and Nespresso machine. 50" TV with Chromecast. Rituals products. Shower and bathtub. Separate toilet.

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Queen size sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Gas hobs
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Nespresso machine
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug
  • SlippersAdditional charge

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x Queen size sofa bed(s) and 1 x Queen size bed(s)
See availabilities

Superior Suite: a 63" x 79" double bed and 2 comfortable sofa beds, mini-fridge, microwave, kettle and Nespresso machine. 50" TV with Chromecast. Rituals products. Shower and bathtub. Separate toilet.

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Superior Suite: a 63" x 79" double bed and a comfortable sofa bed, mini-fridge, microwave, kettle and Nespresso machine. 50" TV with Chromecast. Rituals products. Shower and bathtub. Separate toilet.

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

Queen size bed(s) x1

Queen size sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Superior bedroom suite adapted for people with reduced mobility of 312 sq. ft. The suites include a double bed and sofa bed, a mini-fridge, a microwave, a Nespresso machine and a kettle.

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

Queen size bed(s) x1

Queen size sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Suites Clermont Ferrand Polydome

52 54 Avenue de la Republique
63100 CLERMONT FERRAND
France

GPS:45.785396, 3.10208

Telephone
Fax +33 4 73 42 34 77
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 90 rooms
  • 3 rooms for people with reduced mobility
  • 57 family rooms
  • 90 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Services for children

  • Board games available

Well-being

In Balance by Novotel

  • On site
  • On site
  • Indoor parking
  • Private
  • 35 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.4 m / 7.86 ft

  • Parking pricing: 15.00 € 15 EUR Per unit

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Controled access parking
  • Parking equipped with lights
  • Park with sand pit
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

COMPTOIRS NOMADES

Photo out of - COMPTOIRS NOMADES

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Bar Type
LOBBY BAR
Capacity
40
Accessibility
Accessible service
Telephone +33 4 73 42 34 73

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Bar for hotel customers only
  • Terrace

Payment

  • Cash

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Card game
  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,019 reviews

Customer review rating 4.5/5

Onur K. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Chenhu L. Business - Confirmed reviews ALL

Customer review rating 4.0/5

N. N. W. Business - Confirmed reviews ALL

Customer review rating 2.5/5

S. S. Business - Confirmed reviews ALL

Dear, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay overall, and we sincerely apologize for any inconvenience regarding the cleaning of your kitchen utensils. Please note that when utensils are placed inside the dishwasher, our team usually runs the dishwasher using the appropriate cleaning products. If the utensils are not placed inside the dishwasher, our team collects them and takes them to the kitchen to be washed. We regret that this process may not have met your expectations during your stay. Please do not hesitate to contact the reception if you encounter any issues, so that we can assist you promptly and ensure your comfort. Thank you again for your feedback, which helps us improve our services. We hope to have the pleasure of welcoming you back in the future. Kind regards, Alice, Front Desk Team

Customer review rating 5.0/5

Walid B. Business - Confirmed reviews ALL

Dear sir, Thank you for your wonderful feedback. We are delighted to hear that you appreciated the friendliness and helpfulness of our team, the cleanliness and quietness of our rooms, as well as the variety and organization of our breakfast. Your kind words are a great encouragement to our entire team, and we hope to have the pleasure of welcoming you back for another enjoyable stay. See you soon! Alice, Front Desk Team

Customer review rating 3.0/5

Chenhu L. Business - Confirmed reviews ALL

Easy to reach the tram. Very clean & big room. Simple breakfast but good enough even I hope more vegetable for salad. Poor laundry service, there is a rip found near on my shirt button and still some stains on my trousers when they returned from the laundry.

Customer review rating 4.0/5

N. N. W. Business - Confirmed reviews ALL

unfortunately no kitchen utensils (need to ask) and tissue replenishment need to ask first. Unable to order dinner is also disappointing. But otherwise the overall service is good and the location is good and the room is spacious.

Customer review rating 2.5/5

S. S. Business - Confirmed reviews ALL

Stay was good but kitchen cleaning was not done on timely basis. I cooked some food for me and early morning I leave that kitchen item for cleaning them which I never find is cleaned. I was told by reception that kitchen item cleaning done on daily basis along with Kitchen cleaning. For me it is not OK and request hotel management to add this part for better customer service experience. Other than this, no issue .

Dear, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay overall, and we sincerely apologize for any inconvenience regarding the cleaning of your kitchen utensils. Please note that when utensils are placed inside the dishwasher, our team usually runs the dishwasher using the appropriate cleaning products. If the utensils are not placed inside the dishwasher, our team collects them and takes them to the kitchen to be washed. We regret that this process may not have met your expectations during your stay. Please do not hesitate to contact the reception if you encounter any issues, so that we can assist you promptly and ensure your comfort. Thank you again for your feedback, which helps us improve our services. We hope to have the pleasure of welcoming you back in the future. Kind regards, Alice, Front Desk Team

Customer review rating 5.0/5

Walid B. Business - Confirmed reviews ALL

Wonderful and helpful team... always ready to serve the client. Rooms are so clean and quiet. Breakfast well organized and riched.

Dear sir, Thank you for your wonderful feedback. We are delighted to hear that you appreciated the friendliness and helpfulness of our team, the cleanliness and quietness of our rooms, as well as the variety and organization of our breakfast. Your kind words are a great encouragement to our entire team, and we hope to have the pleasure of welcoming you back for another enjoyable stay. See you soon! Alice, Front Desk Team

Customer review rating 3.0/5

Lingqing S. Business - Confirmed reviews ALL

It's the 1st time when I stayed in an Accor hotel that I will need to pay for the early check-in. And the front desk is sometimes with nobody, I know it's not the fault of the staff as they're busy with something else, but it's not a very good experience for the guests.

Customer review rating 4.5/5

Marc V. Business - Confirmed reviews ALL

Great room, well placed in the center, parking benefit...

Customer review rating 5.0/5

Uma T. Business - Confirmed reviews ALL

Amazing

Customer review rating 5.0/5

Sebastien J. A. Business - Confirmed reviews ALL

The room is very clean, quiet and comfortable. The employee are very kind, professional and always available to help. I will stay for sure in your hotel during my next trip to Clermont.

Customer review rating 5.0/5

Jean C. F. Couples - Confirmed reviews ALL

Super

Monsieur, Un grand merci pour votre retour. Nous sommes ravis que votre séjour vous ait plu. À bientÃŽt ! Alice, réceptionniste

Customer review rating 4.5/5

Frans C. Couples - Confirmed reviews ALL

Nice spacy room, and quiet, although it was on the street side, good isolation. All in all a relaxing niht stay

Customer review rating 2.0/5

Alexandre T. Families - Confirmed reviews ALL

Far from city centre Anonymous room, not worth the price Crowdy breakfast, neither worth the price

Customer review rating 4.0/5

Jesus A. M. G. Families - Confirmed reviews ALL

we have some issues during reservation but was solved. Good room

Customer review rating 5.0/5

Anne-laure M. Families - Confirmed reviews ALL

Great view from the room on the Cathedral and we all hsd a great sleep. ritual product in the shower a nice to have 🀗

Customer review rating 4.5/5

Urs S. Business - Confirmed reviews ALL

Very friendly welcome we received

Customer review rating 3.0/5

Aayush B. Business - Confirmed reviews ALL

The experience was not very satisfactory. The available amenities are very limited in terms of fitness, even drinking water is not provided (even a single bottle not provided) and sold at very high prices. Breakfast is very staple with no differentiation (no fresh cheese), very limited form of eggs. Quality of rooms has depreciated now and towels are not changed everyday. Staff is good but services are not up to the mark.

Customer review rating 5.0/5

Badran W. Business - Confirmed reviews ALL

Very friendly staff; very clean room with all what a guest need like tea, coffee, tissue...; rich breakfast; easy check in and check out; very humble management

Customer review rating 4.5/5

Ibrahim G. Business - Confirmed reviews ALL

Hotel is conveniently located near Place de Jaude and les Carems . Nice spacious rooms . The Staff is very friendly.

Customer review rating 5.0/5

Stephen P. Couples - Confirmed reviews ALL

The Hotel is well located with a reasonably priced secure car park . The room was very large and had everything that a very good suite has . The staff team were exceptional . Very polite and gave us lots of useful information . The staff looked after us very well in the bar area .

Bonjour, Merci d’avoir pris le temps de partager votre expérience. Nous sommes ravis que l’emplacement de l’hÃŽtel, le confort de nos suites ainsi que les services proposés aient répondu à vos attentes. Votre retour concernant la qualité de l’accueil et le professionnalisme de nos équipes est particuliÚrement apprécié. Nous ne manquerons pas de le transmettre à l’ensemble du personnel, notamment à l’équipe du bar pour la qualité de son service et de ses conseils. Nous espérons avoir le plaisir de vous accueillir de nouveau trÚs prochainement. Bien cordialement, L’équipe du Novotel Suites Clermont-Ferrand Polydome

Customer review rating 4.5/5

Panagiotis P. Business - Confirmed reviews ALL

Classic value. I always stay at this hotel when arriving to Clermont-Ferrand

Bonjour, Un grand merci pour votre fidélité, cela nous fait vraiment plaisir ! C’est un vrai bonheur de savoir que vous choisissez réguliÚrement notre hÃŽtel lors de vos séjours à Clermont-Ferrand. Toute l’équipe sera ravie de vous revoir lors de votre prochaine visite. À trÚs bientÃŽt. Bien cordialement, L’équipe du Novotel Suites Clermont-Ferrand Polydome

Other web-users rate our hotel

  • 242 reviews 7.8/10 Location
  • 522 reviews 8.4/10 Room
  • 562 reviews 9.2/10 Service
  • 279 reviews 8.7/10 Comfort
  • 205 reviews 7.1/10 Breakfast
  • 183 reviews 8.6/10 Cleanliness
  • 70 reviews 3.8/10 Food
  • 67 reviews 5.1/10 Amenities

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