ibis Clermont Ferrand Sud Carrefour Herbet Hotel 3 stars

Name: ibis Clermont Ferrand Sud Carrefour Herbet
Address: CLERMONT FERRAND, 63000, FRANCE
Telephone: (+33)4/73904646
Rating: 4.1

Customer review rating 4.1/5 2,863 reviews

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ibis Clermont Ferrand Sud Carrefour Herbet

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+ 7 Services

ibis Clermont Ferrand Sud Carrefour Herbet Hotel

Vibrant economy hotel, open to everyone

Welcome to Clermont-Ferrand, the city in the countryside!

Hotel Manager

The ibis Clermont Ferrand Sud - Carrefour Herbet hotel is ideally located 1.7 miles (2.74 km) from the city center, right next to the highways, the Brézet and Pardieu business centers, the Polydôme convention center, the SNCF train station, the Grande Hal le d'Auvergne, the Zénith and Vulcania. The entirely non-smoking hotel offers 70 air-conditioned rooms with a large bed or twin beds, with free WIFI.Two meeting rooms, a free private car park and a restaurant and bar serving snacks round-the-clock.

Discover the treasures of Roman art and the Parc des Volcans d'Auvergne, Vulcania, Gergovie.

Hotel extras

Advantage 1
Advantage 2
Advantage 3
24-hour catering available. Pizzas, hot food and dessert to enjoy on site.
Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- Wireless Internet connection
- WIFI in your room
Parking
- Private outdoor parking
- Bus/coach parking area
Accessibility for people with reduced mobility
- Rooms for guests with reduced mobility - Contact the hotel
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowed Paying
100% non-smoking hotel
Air Conditioning
Reception open 24 hours a day
Dry cleaning / Ironing Paying

Breakfast Paying
1 Bar(s)

2 Meeting room(s)

Hotel location

ibis Clermont Ferrand Sud Carrefour Herbet

1, boulevard Jean Moulin
63000 clermont ferrand
france

Tel: +33473904646

Fax: (+33)4/73904860

Contact email :

Check-in from 12h00

Check out up to 12h00

BREZET ROMAGNAT QUARTIER CHAMBON : 12 JEAN MOULIN
DURTOL TAMARIS AULNAT : 10A JEAN MOULIN

By plane
AULNAT At 4km / 2.49 miles
By car
A71 / CLERMONT NORD 15 At 5km / 3.11 miles
By car
A72 / CLERMONT SUD At 1km / 0.62 miles
By car
A75 / AUBIERE At 4km / 2.49 miles
By train
CLERMONT FERRAND At 2km / 1.24 miles

GPS :45.779317, 3.117617

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard room with 1 double bed

Max. number of persons: 2

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Standard Room with 2 single beds

Max. number of persons: 2
Area: From 13 m² / 140 sq ft

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Our restaurants and bars

BAR

The Bar: a friendly place to get together at any time of day.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 40 m²
Maximum capacity: 30 people

Find out more

Helpful hard working staff

Anne D. Couples - 18/10/2020 Confirmed reviews ALL

The people were great. The room was not - so tight for space that the shower screen was too small (so you could get in there) to stop the water going on the floor in the bathroom. Two single beds (as requested), even jammed together as they were, left 15cm for one of us to squeeze into bed through. Great service from the staff though, helpful and friendly.

Very dissapointing

Yf.musc Couples - 04/08/2020 Confirmed reviews ALL

Upon exiting the lift, the corridor had a strong odour of urine. We had requested a double bed, our room was 2 single beds. When we went back to the reception we were told that the hotel was fully booked. It was 2.30am and the parking lot was empty. The batteries of the tv remote were dead and when asked reception for batteries, we were told that they did not have any. The soap dispensers were almost empty and when the cover popped off, there was mold and slime on the inside of the dispenser. Upon discovering this uncleanliness, we seriously doubt that Covid protocall was followed in the hotel.We were extremely dissapointed with our stay at the Ibis.

Good Stay

Will K. Business - 06/03/2020 Confirmed reviews ALL

Located on the outskirts of town, but good access by car or bus. Shopping Mall and Supermarket nearby, several good bakery shops too. Three restaurants within 5 minutes walk. Pleasant staff, clean rooms, comfortable beds. Recommended.

Very helpful staff. Good breakfast.

G. R. Couples - 08/09/2019 Confirmed reviews ALL

Thanks for not billing me for no show due to a mistake when inputting thé date. Staff was very helpful and nice. Breakfast was good..

Perfect for a stopover

Jacqueline M. Couples - 28/08/2019 Confirmed reviews ALL

Friendly staff, perfect location for a stopover, just a shame that the restaurant was closed which meant we had to find somewhere else to eat.

A little disappointed

David Couples - 24/08/2019 Confirmed reviews ALL

Upon arrival, we had trouble checking in. We were told if we wanted dinner, we needed to book as there were limited numbers available. It was not the usual Ibis experience we are used to.

Dear DAVID L., Thank you for taking the time to tell us about your experience at the ibis Clermont-Ferrand Sud Carrefour Herbet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bien

M. Friends - 16/08/2019 Confirmed reviews ALL

Hôtel correct. Grand lit

Clean and efficient hotel, restaurant average to poor

Peter Families - 30/07/2019 Confirmed reviews ALL

Efficient, polite staff. Good atmosphere but older property so quite tired. Dinner bang average.

Dear PETER W., Thank you for taking the time to tell us about your experience at the ibis Clermont-Ferrand Sud Carrefour Herbet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Neutral

H. Business - 11/07/2019 Confirmed reviews ALL

No restaurant service available for the evening ! It was 10:30 When you write diner service available

Welcoming staff, but rooms are cramped and the restaurant was sub-standard

Andrew Families - 05/07/2019 Confirmed reviews ALL

The staff on reception and serving in the restaurant were very nice. The rooms we had were small, especially the bathrooms. On the evening we stayed, fewer than half of the menu options were available in the restaurant.

Dear ANDREW B., Thank you for taking the time to tell us about your experience at the ibis Clermont-Ferrand Sud Carrefour Herbet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very happy

Nigel P. Couples - 18/06/2019 Confirmed reviews ALL

Clean room, great staff, perfect,

Ioudy Couples - 28/04/2019 Confirmed reviews ALL

RAS

James Friends - 20/04/2019 Confirmed reviews ALL

FIrst Class service and no probllems

A convinent stop off

oakdenewatford Couples - 02/07/2018 TripAdvisor review

With Ibis Budget being full we moved to the next level. The hotel was showing its age especially with the room cooling. Disappointing that the Bistro was closed. Good sized room and beds more comfortable than last time we used Ibis Hotels

Good for business travellers

dimitri651 Business - 03/05/2018 TripAdvisor review

No more meals are served from 21:30. On website restaurant is open until 22:30 while once arrived 22:00 is written. Hotel is in the middle of nowwhere. When you arrive in the evening, everything is closed. Price quality is OK. Breakfast was simple but enough. Big parking lot

Mixed feeliings

cond621 Couples - 16/09/2017 TripAdvisor review

The room was the smallest ever we have visited in the Ibis group. We had 2 single beds, the space between beds & from the bottom of the beds to the wall was extremely tight. I found the room claustrophobic.

Half way stop over

276dayp Couples - 05/03/2017 TripAdvisor review

Another fab night at this hotel, the staff are so helpful and nothing is to much trouble. Rooms top class for cleanliness and the dog was just as important as us he loved it, breakfast delicious and plenty of choice. Will staying there again next year.

A Disappointing stay.

Keith H Couples - 27/10/2016 TripAdvisor review

After staying in two other Ibis hotels earlier in the month this was not up to previous standards. There were two reasons for this. Firstly the bathroom was so small it was difficult to be able to use any of the facilities with comfort. Secondly, the restaurant was lacking in décor and ambience, with uncomfortable cheap plastic chairs. However, on the upside the food was good and the staff were friendly and helpful.

Dear, We know are rooms are less spacious than some other Ibis hotel. We prefer the quality of the relationship customer, and we are glad to noticed it. Best regards

A welcoming Stopover

dcba3crg Couples - 29/03/2016 TripAdvisor review

The Clermont Ferrand Hotel was easy to find and we received a positive welcome as soon as we stepped through the door. The room was very clean and comfortable and the only downside was the "pod" bathroom, they encourage you to think about going on a diet. The weather was a bit grim outside so we decided to use the restaurant, it provided a welcome meal and was a very good price, sometimes I get it right. I enjoy this route when I'm either visiting Provence or Toulouse so i guess I will be back again

OK Hotel, great food

Tony D Business - 16/02/2016 TripAdvisor review

This hotel is very comfortable and clean. The location is a bit isolated as it is on a major road junction. However there was no noise in the room. The restaurant in the hotel is very good, and relatively cheap for France. The staff were also very helpful. The only negative is that the hotel is old and is in need of modernization.

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