ibis Clermont Ferrand Sud Carrefour Herbet 3 stars

Customer review rating (ALL Rating) 4.1/5 146 reviews

Best price
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ibis Clermont Ferrand Sud Carrefour Herbet - Image 1
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1, boulevard Jean Moulin, 63000 CLERMONT FERRAND, France

Description

Hotel extras

  • 24-hour catering available. Pizzas, hot food and dessert to enjoy on site.

  • Two seminar rooms that can accommodate around 20 people

Our accommodation(s)

Hotel location

ibis Clermont Ferrand Sud Carrefour Herbet

1, boulevard Jean Moulin
63000 CLERMONT FERRAND
France

GPS:45.779317, 3.117617

Telephone
Fax +33 4 73 90 48 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  146 reviews

TripAdvisor Rating  3.5/5  646 reviews

Lots wrong with the room

Customer review rating 2.0/5

Sheila M. Families - Confirmed reviews ALL

Broken heater. No thermostat. No way to turn it off. Very hot. Large flickering light in the bathroom and shower head that wouldn’t stay upright.

Dear SHEILA M., Thank you for taking the time to tell us about your experience at the ibis Clermont-Ferrand Sud Carrefour Herbet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located in Clermont-Ferrand Sud; easy acces to A86 towards Lyon

Customer review rating 4.0/5

Mark A. Solo - Confirmed reviews ALL

Good Hotel for stop-over

Dear MARK A., We very much appreciate your comments regarding your stay at the ibis Clermont-Ferrand Sud Carrefour Herbet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Below standard for Ibis hotels

Customer review rating 2.0/5

D. Couples - Confirmed reviews ALL

While understanding that ibis is a "budget " accommodation we avoid "ibis budget " as a choice this accommodation was not up to standard of the level advertised and should be downgraded to a budget hotel.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Great location

Customer review rating 4.0/5

Iain L. Couples - Confirmed reviews ALL

Easy to find great car park and room as expected

Dear IAIN L., We very much appreciate your comments regarding your stay at the ibis Clermont-Ferrand Sud Carrefour Herbet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great simple hotel

Customer review rating 4.5/5

Jim M. Couples - Confirmed reviews ALL

Big free car park. Nice brisk staff. Quiet clean basic room. Great shower. Good value. A short drive in to the centre of town where there are cheap car parks.

Dear Jeremy M., We very much appreciate your comments regarding your stay at the ibis Clermont-Ferrand Sud Carrefour Herbet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 80 reviews 9.4/10 Location
  • 214 reviews 4.6/10 Room
  • 179 reviews 9.5/10 Service
  • 154 reviews 3.8/10 Comfort
  • 127 reviews 8.9/10 Breakfast
  • 54 reviews 5.9/10 Cleanliness
  • 26 reviews 3.8/10 Vibe
  • 18 reviews 2.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.