ibis Styles Poitiers Centre Hotel 3 stars

Large clean well equipped room, not far from Railway station and lots of restaurants. A good breakfast and friendly staff.

This is the fifth stay at Ibis Style and the fifth time we have been reluctant to leave. From the second you enter the reception area until the second you drive out of the garage you are treated to first class service. The reception staff go out of their way to ensure everything is perfect for you; the standard of cleaning is second to none and the breakfast staff are simply lovely and again so helpful. Breakfast is simple continental as you would expect but is arranged beautifully and truly fresh. The only complaint we have is that we cannot rate the whole experience higher than a five.

Lovely, simple, impeccably clean, friendly staff, excellent breakfast and super comfortable beds! (Where are they from??)

Once we had found the hotel, the stay was fine. But it took ages to find, because of the one-way system and the very narrow streets. You need to put a map on your website showing in detail the route to the hotel from the railway station area. And also show the route back to the railway station, which is different because of the one-way system.

Correct agréable propre

Room and breakfast were both fine. Car park was ok with care. We asked for a room on a low floor and were given one on second - not ideal but not too bad. (My wife does not use lifts). Staff were both friendly and helpful.

The hotel is very well kept and seems new, even if it was totally refurbished a few years ago. The architecture is interesting as it used to be a bank. This we learnt from the very kind gentleman at the reception awaiting our arrival.

Nothing to complain about.

Bit hard to find, but when we got there a good location. Room had everything needed. Breakfast OK, but could have been better.

All good, except the plastic covers on matress and pillows. Is unhealthy to sleep on and very hot.

Nice spacious room, nice people and a proper breakfast. Hotel is in the city center.

From check in to departure everything just worked

Great location, great rooms. Great design.No coffee making in room. Long walk from car park

We really liked the size of the room and the bathroom. We have stayed in some French hotels where you have to literally squeeze yourself round the bed! Not here in Poitiers though! Two very minor niggles - we think the quality of the toilet paper is poor and the quality of the plastic glasses meant we had to throw them away because they leaked! Other than this, we really enjoyed our stay because the staff were so friendly and helpful. They allowed us a late check out because we had a late evening flight. Highly recommended.

My father died a week before the stay was due to take place. Whilst we had purchased an advanced payment deal, we had hoped that Ibis would have behaved in the same way as others and offered us either a refund or a postponement under the circumstances. However we were advised that it was just our bad luck we had purchased the package we did, and no refund was offered, even though, at the height of the tourist season, it was almost certain that the room could be re-sold at a higher price.