Mercure Poitiers Centre Hotel 4 stars

Gorgeous location, great restaurant. The staff was truly amazing, world class service. Both Flavin in the evening and the morning young woman went above and beyond to make my stay memorable. Congrats to them.

We have stayed in Poitiers many times, but, this was our first visit to the Mercure. We had a well-appointed, quiet and comfortable room and the breakfast was excellent. Lovely to be recognised by the breakfast supervisor whom we had met previously when staying at the Ibis Styles.

Excellent

The two problems were the low level of lighting in our bathroom (room 106) and in parts of the breakfast area. My husband was unable to shave in the bathroom because of this. Reading labels on jam jars or bottles for example was very difficult. All other aspects of the hotel were good : bed, shower, air conditioning, cleanliness, helpful staff, etc. We also enjoyed the unusual and attractive architecture.

very nice. the room was at the top of an old chapel, very well done!

Excellent location, impressive architectural ensemble. The rooms were of a high standard, spotlessly clean - the suite was a delight with its traceries of roof beams and view over the rooftops of Poitiers. Staff were uniformly friendly, welcoming, quick to respond to every request, provide information, etc. Breakfast offered plenty of choices, very fresh and appetising. My guests enjoyed their stay very much, so thank youth all concerned for playing your part in a wonderful wedding weekend!

It couldn’t have been better. It certainly didn’t hurt that we had long ago pre-booked their one and only totally magical Room 422 located in the nave of the old Jesuit church & monastery built there in 1854. The staff were beyond outstanding and went out of their way to ensure our complete satisfaction. Highly recommended! One very minor complaint was that one morning the buffet breakfast lady stopped putting out food - hot and cold - nearly an hour before the advertised end of service. People were still arriving, wandering around with empty plates in their hands, but finding pretty much nothing to eat besides bread!

The staff were very friendly, the room clean and comfortable. My only comment was the frustration in having to log into the wifi every time.

We stayed overnight on our way to Bergerac. Rooms were tired and the beds uncomfortable. Expensive for what it is.

Beautiful room and great location.

This is a very centrally located hotel, perfect for exploring the city & beyond. The rooms are interesting & varied. The hotel restaurant is very good. Parking can be 'challenging' in an old town environment but the staff at reception were extremely helpful. A worthwhile hotel.

Great service pre and post arrival. Lovely room with plenty of space.

Disappointing not to be welcomed back (this was our third stay at this hotel in the past year). I really do not like the cheap paper and plastic cups in the rooms - china and glass would make the experience so much better for very little cost.

Everything was of a poorer standard than expected considering the expensive room rate.

We only stayed one night as we were travelling through France and it was excellent. The air conditioned room was cool and so quiet! The bed was so comfortable and I slept so well! Woke the next day we’ll rested! Would definitely stay there again!!