Mercure Poitiers Centre Hotel

This Mercure almost deserves to be part of the MGallery collection. It has a lot of character, a great restaurant, a very good location and an amazing staff always ready to help.

I was greeted by smiling and efficient staff who provided me with the various services I kindly required, e.g. a delightful salmon sandwich when the kitchen was closed and I checked in a tad late - and quite famished. Also prompt room service when I was working in the afternoon outside regular service hours. Plus very helpful information and a map to orient myself for my family meetings in this - at the time ! - quite unknown place.

Impressive renovation, blending historic architectural elements with modern comfort. Helpful and professional staff. Very good restaurant and breakfast, both for the setting and for the quality of the food. Great location.

Converted Jesuit chapel that retains many of the original architectural features. Helpful friendly service and great breakfast. Only minus point was that after two sleepless nights I found that there was plastic sheet on the bed ... why?

I stayed at the Mercure Hotel for the second time in September. Besides the fantastic calm and quiet location despite it's town location the staff were wonderful. Special thanks and recommendation must go to Maxime on the reception / front desk who helped me resolve an issue when attempting to contact a UK hotel and he also ensured I remained in the same room when I extended my stay.