ibis Poitiers South Hotel 3 stars

The hotel was scrupulously clean, the beds were comfortable and sleep-inducing, food in the restaurant was excellent and staff were pleasant. Just two gripes: 1) The room was pitifully small and it was a struggle to pass between the bed and the TV cabinet. 2) Although I had indicated that I had mobility issues and, indeed, turned up at the hotel on crutches, we were assigned a room at the end of a corridor furthest from the lift.

Made very welcome, restaurant gives a good meal with lovely welcoming staff, excellent buffet breakfast.

One night stay for quick visit to Poitiers region. Hotel easy to find and large parking area. Some fast food places nearby but no better class restaurants unfortunately. Ate in hotel and service was good, food was 7/10 but typical hotel type. Overall happy and would stay again. Good value for money.

Efficient and friendly staff

good

Overnight stop was convenient . Dinner and breakfast were safely served and the food generally ok.Limited cheese choice on menu : 4 portions,3 portions of same cheese Only issue is mattress topper which is synthetic and gets very hot.

We arrived just for a stopover heading to Calais to return to UK ahead of lockdown in France and Spain due to the Coronavirus. There was a skeleton staff who made us feel most welcome given the very difficult circumstances. They were efficient, very helpful and professional. whilst clearly under pressure due to skeleton staffing levels, they were polite and courteous, they were an outstanding advertisement for the hotel group

Very pleasant staff and a good breakfast. Room a little ‘tired’ and layout of bathroom meant lack of space by facilities. Shower floor very slippery and could have led to an accident.

Hotel is in a great location and with an on-site restaurant it made our stay easy.

Very good

All good no problem. Would be nice to have tea making facility

The bed was comfortable and the room warm. A little disappointed by the mould on the bathroom ceiling as otherwise the room was clean and modern. Food was OK but a little expensive. The price for room and breakfast I thought a little too much though.

We have stayed here before & will probably do so again but on 13th January I received an email that the restaurant was being refurbished during our stay. The email was obviously sent as 'cc' to everyone staying that night as I could see all the other email addresses & they would also see my email address. I would not expect that from an established company as yours. At check-in I was asked to pay for my stay although I had already paid online & was then asked to pay for breakfast but that had already been paid too. I have not experienced this problem before.

Have stayed here previously, ideal for us on our way south. Sadly the Courtepaille was closed for refurbishment

As regulars we arrived early evening nad checked in our room for three. Only to find that we had been allocated a room for 2 . we were quickly relocated by the member of staff whom was on her own. Having walked up towards the restaurant are along the uneven and unfinished pavement our daughter slipped grazed her knee. we returned to the hotel and first aid was administered by the member of staff, She excellent. We noticed that doors and numbering of rooms has been revamped and improved as part of the refurb which includes a new restaurant build ( incomplete). Pity the carpets which look tired and worn have not been replaced.