ibis Poitiers South Hotel 3 stars

The bed was comfortable and the room warm. A little disappointed by the mould on the bathroom ceiling as otherwise the room was clean and modern. Food was OK but a little expensive. The price for room and breakfast I thought a little too much though.

We have stayed here before & will probably do so again but on 13th January I received an email that the restaurant was being refurbished during our stay. The email was obviously sent as 'cc' to everyone staying that night as I could see all the other email addresses & they would also see my email address. I would not expect that from an established company as yours. At check-in I was asked to pay for my stay although I had already paid online & was then asked to pay for breakfast but that had already been paid too. I have not experienced this problem before.

Have stayed here previously, ideal for us on our way south. Sadly the Courtepaille was closed for refurbishment

As regulars we arrived early evening nad checked in our room for three. Only to find that we had been allocated a room for 2 . we were quickly relocated by the member of staff whom was on her own. Having walked up towards the restaurant are along the uneven and unfinished pavement our daughter slipped grazed her knee. we returned to the hotel and first aid was administered by the member of staff, She excellent. We noticed that doors and numbering of rooms has been revamped and improved as part of the refurb which includes a new restaurant build ( incomplete). Pity the carpets which look tired and worn have not been replaced.

Comfortable. Very helpful, friendly staff.

Small bedroom, it was much too hot despite turning thermostat down as far as it would go. We would have appreciated a top sheet, because it was too hot for the quilt provided. We tried opening the window to cool down, but there was too much traffic noise. The bathroom was very small. The carpet in the bedroom looked cheap and dirty.

Lovely staff. Clean room, good breakast! Corridor a bit dated.

Good for 1 Night 1 thin bath towel , no face or handtowel

we use this hotel a lot just off the motorway and very use full area enjoyed our meal and off to bed after a shower for a good nights sleep.woke in the morning and felt like sauna sheets wet with sweat and condisation dripping off the windows open the window and the cold came in so quickly dressed and left What happened ???? Normaly very good

Tjvgg

Clean and comfortable

Very good

Gentleman in reception was very pleasant and professional. The room though on the first floor was very small, even smaller than rooms in other Ibis hotels we have stayed in. It was grubby and inadequately maintained. For dinner we ate in the Courtepaille adjacent to the hotel. This was acceptable. Next morning we also ate breakfast in there. There were no clean tables at 8:15, no clean plates and all jam pots were empty and not replaced. It was a bad experience. In general the hotel needed maintenance and care even in the corridors. We have stayed in Ibis hotels whilst travelling for many years and unfortunately this one was far from the best.

The hotel was quiet, comfortable bed and the on-site grill restaurant was welcoming.

overall, within the usual (good) standard in Ibis. Nice welcome, clean room, good location. no surprise.