ibis Poitiers Centre

ibis Poitiers Centre 3 stars

Customer review rating (ALL Rating) 3.6/5 511 reviews

ALLSAFE approved hotel

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Description

Hotel extras

There are several restaurants nearby.

Hotel location

ibis Poitiers Centre

15 rue du petit Bonneveau
86000 POITIERS
France

  • By plane

    NANTES CHATEAU BOUGON At 300km / 187.5 miles

  • By plane

    POITIERS At 10.06km / 6.25 miles - Shuttle paying

  • By car

    29 At 10km / 6.25 miles

  • By car

    30 At 4km / 2.5 miles

  • By train

    POITIERS At 0.8km / 0.5 miles

GPS:46.578347, 0.338956

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

BAR

Enjoy a wide selection of internationnal drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our accommodation(s)

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the Ibis room has everything you need to enjoy your stay.

Our guest reviews

Our guest reviews for
ibis Poitiers Centre

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  511 reviews

TripAdvisor Rating  3.5/5  589 reviews

Outstanding

Customer review rating 5.0/5

Tim L. Couples - Confirmed reviews ALL

Morgan greeted us at the reception desk like an old friend,very kind & helpful. Wonderful recommendation for dinner. Loved everything,will be back. The property is a bit tired,could do with a make over soon.,

Very enjoyable

Customer review rating 4.5/5

Noreen C. Solo - Confirmed reviews ALL

Very good experience ,staff top class and very helpful and friedly

Bof

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

BOF. Limite !!

Madame/Monsieur M., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Poitiers Centre. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

Good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Friendly help ful staff

Dear W, We very much appreciate your comments regarding your stay at the ibis Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Reception

Good Stay

Customer review rating 4.5/5

Nigel T. Couples - Confirmed reviews ALL

It was our usual one night stopover in Poitiers on our travel through France. Lovely city, very quiet as it was a Sunday in late January. A very friendly reception as always.

Dear NIGEL T., We very much appreciate your comments regarding your stay at the ibis Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Equipe Hôtel Ibis Poitiers Centre

well located near all the good restaurants

Customer review rating 5.0/5

Alan G. M. Couples - Confirmed reviews ALL

Very good well looked after

Hello, Thank you for your comments following your stay in our establishment, Ibis Poitiers Centre. We are delighted to see that you enjoyed your stay. It is with great pleasure that we receive your compliments. Your satisfaction is the best reward for our staff who works day after day to offer you an impeccable service. We look forward to welcoming you again. Sincerely, Mylhéna, Receptionist

Well located.

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

A tired hotel in need of an upgrade, no hot water at 23h00.

A good stay as always at Ibis

Customer review rating 4.5/5

Madalina Business - Confirmed reviews ALL

Quiet, comfortable matrasses, very clean. A great choice. The showers in Ibis hotels are the best. Great value for the money.

Small room

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Each year we spend a night in your hotel on our way to Spain. This year we got room 204 and I really wonder if you have any smaller rooms! The size is comparabel to a mobilhome or caravan but does not meet our expectations at all! The rest was ok, as we are used to.

Dear PAUL D., Thank you for taking the time to tell us about your experience at the ibis Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 0.5/5

Dr J. G. Couples - Confirmed reviews ALL

Not sure why I have been sent this survey as we cancelled the trip to Poitier due to Covid-19 restrictions. I haven't completed the survey as a consequence. Dr Jim G.

Pleasant staff

Customer review rating 2.5/5

Hs Families - Confirmed reviews ALL

Although the location is good, the hotel is very very basic and the foyer was not a very welcoming place to be. I had misgivings as I was checking in. The room was tiny and although it was clean, did not feel like a place I would want to stay in for more than the absolute minimum. I cut short my stay. I would say the receptionist on duty when I arrived was extremely helpful and kind.

Helpful reception staff!

Customer review rating 4.5/5

Peter U. Solo - Confirmed reviews ALL

Jessica on reception at Ibis Centre in Poitiers was very helpful.

Cold water : that is normal sir when you get up at 6 AM - Never again

TripAdvisor rating 2.0/5

Erwin M TripAdvisor review

The rooms are very small even for an IBIS. The location is very good. Regretfully they appear to have a very strange mindset: A) 1 disabled parking space: where one could find a Maserati parked (needless to say not for a handicapped person) B) We advised we would leave at 6AM, and complained at check out that after having let the water run for close to 10 minutes we ended up having to take a shower. Answer: That is normal sir, you are the first up and the water needs to heat!

Not great

Customer review rating 1.5/5

Erwin M. Couples - Confirmed reviews ALL

- you allow somebody with a Maseratti (not handicapped) to park in the handicapped space - no hot water in room in the morning

Dear ERWIN M., Thank you for taking the time to tell us about your experience at the ibis Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fg

Customer review rating 4.5/5

Dgh Couples - Confirmed reviews ALL

Cvb

Dear David J., We very much appreciate your comments regarding your stay at the ibis Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, good stay

Customer review rating 4.0/5

Renee Couples - Confirmed reviews ALL

Ok for a night. Good location, parking , friendly staff

Dear RENEE M., We very much appreciate your comments regarding your stay at the ibis Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessika Reception

Not for couples

TripAdvisor rating 3.0/5

Peter P Couples - TripAdvisor review

Met by an aggressive trainee who advised we had to pay to park (always have) had to request our welcome drink voucher. A/C all noise and no action,window vents blocked up,room ideal for single person. Could hear neighbour snore all night first night. Sorry but was just not for us. A general point these refill hanging soaps must be one of the most unhygienic items ever. Go to the oo and squeeze the soap tube,nice !!

Great location

TripAdvisor rating 5.0/5

SeF65 Couples - TripAdvisor review

Good, basic hotel right in the middle of town. Friendly staff, very clean, always reliable. Always stay here when we are in France. Why at least 200 characters in a review? Have said all I need to say and don’t want to read a book myself.

Monsieur, Merci d'avoir pris le temps de partager votre avis. Nous transmettrons vos félicitations à toute l'équipe. Nous espérons que de votre séjour fut agréable . En espérant vous accueillir prochainement lors d'un futur passage dans notre jolie ville de Poitiers. Cordialement.

Pleasant room in a great location

TripAdvisor rating 4.0/5

Peter P Couples - TripAdvisor review

we have realised he benefit of paying that bit extra to secure a larger room where the door does not bang in to the bed and it makes a big difference. A large airy room with a dated sofa and a larger bathroom was much appreciated. Sadly arrival was a subject of confusion with continous phone interuptions and a desire to tell us the parking charge when we had been here at least 20 times. I think the lady was new.

My Stay

TripAdvisor rating 5.0/5

Ian R Families - TripAdvisor review

Wonderful hotel with very helpful staff I a lovely situation the city only down side was the rooms were a bit small lovely arear for restaurant's and a interesting city to walk about as thi was are first visit we will be back again to this hotel

Monsieur, Merci d'avoir pris le temps de partager votre avis. Nous transmettrons , toutes vos félicitations à toute l'équipe. Nous espérons que de votre séjour fut agréable . En espérant vous accueillir prochainement lors d'un futur passage dans notre jolie ville de Poitiers. Cordialement. Marina.

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